Case Study "Independent fire stations in a network"

Size: px
Start display at page:

Download "Case Study "Independent fire stations in a network""

Transcription

1 Case Study "Independent fire stations in a network" MobiCall Alarm Server Solution Starting Position Several fire stations within the state of Zurich (Switzerland) are connected over a TCP/IP network and are looking for an alarming system that is spread over all fire stations within the network that run independent alarms servers but can mobilize personnel of different fire stations depending on the emergency situation. Alarming Requirements Launch redundant mobilization from any of the fire stations within the network over several locations depending on availability and competence. Backup scenarios must be available in case of overload of local nodes. Conferencing over several fire stations which can be started manually as well as calling into existing conferences. Alarm triggering can be done manually by calling the alarm system from anywhere, launching predefined alarms / scenarios, or different groups and/or fire stations. Each location has different technical alarms integrated into the alarm system. Fax: +41 (0)

2 MobiCall Solution Overview Several MobiCall Alarm-Server in different fire stations are connected through the PSTN. Each of the systems within the network can start alarms of another fire station in case the local node is overloaded or down. The system configurations are automatically synchronized. Location B Location A Location C PSTN GSM Location D Location E Figure 1: MobiCall Solution "Fire stations"

3 Overview individual location Technical alarms are connected to the alarm servers via Contact Controllers (IPBox) and distributed sequential to the technical groups. Fire alarms are sent to the responsible fire fighters in parallel. In case of a major mobilization one system can call another location and start an alarm in order to mobilize additional personnel. Skill based mobilization allows the notification of personnel according to the availability, last assignments and competence. Each of the individual locations are set up as follows: Web-Interface Conference PST Redundancy Technical alarms FIRE System overview - Technical alarms: contacts free of potential - Fire Alarm System: Connection over or TCP/IP - Alarm triggering via telephone - Web-Interface - Web based messenger application - Configuring, Launching, Analyzing of alarms - Redundant Mobilization - Conferencing / Recording of conference calls

4 Benefits Each location can mobilize additional personnel by starting a predefined alarm for the preferred fire station. This allows to react fast to unforeseen emergencies where more personnel is required than are on stand-by by the responsible fire station. Different systems in different locations and buildings can be integrated cost efficiently with the local MobiCall Alarm Server without having to outlay high infrastructure costs. As far as possible, known and anticipated emergency scenarios can be pre-configured on the MobiCall Alarm Servers for an even faster response to the emergency situation and organization of the required personnel. Configurations are automatically synchronized between the systems in the fire station network. NO changes or additions required for current communication system. MobiCall was simply added to the existing systems in order to provide the required functionality by the client! Thus a cost efficient recording solution could be provided! All Systems were supplied with identical hardware. An additional spare system is stored in the most central fire station for emergency breakdowns of any of the MobiCall systems. It can also be used as a training or test system.

5 Integration Commander, launching alarms on the desk The Web-Interface offers the possibility for the commander to start a mobilization on his desk. As far as possible, known and expected scenarios have been pre-configured. Therefore in case of an emergency the reaction time is kept minimal using workflows that have been tested before hand. It is also possible to mobilize personnel using skill based mobilization where groups and/or individuals can be selected prior to launching the alarm according to the preferred competence and availability of people. External fire alarms External fire systems and SPC-Systems are connected directly to MobiCall. The alarms of the different system are directly taken over into the MobiCall Server launching the corresponding alarm. The mobilization takes place either sequential or in parallel depending on the escalation degree. Technical Alarms Alarms and strategic points that always have to be monitored in each individual fire station are directly or separate interfaces connected to the Mobical Alarm Server. The actual signals between all systems and interfaces are monitored and Watch-Dog concepts have been integrated where required. Redundant alarming If a great amount of personnel has to me mobilized in case of an unforeseen emergency, each of the fire stations can call the MobiCall Alarm Server of another fire station within the network triggering an additional alarm. In case the local node is overloaded any alarm can be started by any other MobiCall alarm server within the fire station network by the communication between commanders or access over the internet. The Transmission can also be done via SMS or over the Intranet. In any of these cases the reliability of the communication media has to be guaranteed. Automatic configuration synchronization exists between all the MobiCall systems within the network. Conferencing, alarming by phones MobiCall supports individual actions regarding the DDI + CLI. A commander then can call a certain number on the alarm server using a GSM or normal telephone activating an alarm according to the dialed DDI, mobilizing or starting a conference with the predefined group. The caller can record a specific alarm message which is played when the call is picked up. This can be before a conference in order to inform the group what the conference topic will be. All conference calls are recorded and can be played back at any time. The last conference call and alarm message can be played back by calling the alarm server. Older recorded conferences can be searched and replayed on the web interface. A white list is kept in order to give access to the conference calls only to authorized people. A password is required for any playback.

Case Study "3 Nursing Homes"

Case Study 3 Nursing Homes Case Study "3 Nursing Homes" MobiCall Alarm Server Solution Starting Position The nursing home consist of 3 different locations with each comprises an Alcatel Enterprise PABX that are connected over a

More information

Case Study "Baloise Insurance"

Case Study Baloise Insurance Case Study "Baloise Insurance" MobiCall Alarm Server: Voice Processing (IVR), Alarming & Man down, Conference Alarm Server Requirements Voice processing (IVR) - In case the Genesys Call Center is overflowed,

More information

SITRANS RD500 Configuring the RD500 with PSTN or GSM modems and Windows-based servers and clients for communication Objective:

SITRANS RD500 Configuring the RD500 with PSTN or GSM modems and Windows-based servers and clients for communication Objective: AG041410 SITRANS RD500 Configuring the RD500 with PSTN or GSM modems and Windows-based servers and clients for communication Objective: Determine how to configure the RD500 and your PSTN or GSM modem APPLICATION

More information

Alliance & Application Partner Program Inter-Working Report

Alliance & Application Partner Program Inter-Working Report Alliance & Application Partner Program Inter-Working Report Partner: NewVoice Application type: Alarm system Application name: MobiCall The product and version listed have been tested with the Alcatel-Lucent

More information

Call Center. Enhance Customer Relation. Eliminate Call Center Complexity and Reduce Costs. Improve Call Center Performance

Call Center. Enhance Customer Relation. Eliminate Call Center Complexity and Reduce Costs. Improve Call Center Performance Call Center Enhance Customer Relation Eliminate Call Center Complexity and Reduce Costs Improve Call Center Performance Get Call Center, Soft Phone, IVR, Predictive Dialer, Call Recording, Quality Management

More information

Using RAID Admin and Disk Utility

Using RAID Admin and Disk Utility Using RAID Admin and Disk Utility Xserve RAID Includes instructions for creating RAID arrays and monitoring Xserve RAID systems K Apple Computer, Inc. 2003 Apple Computer, Inc. All rights reserved. Under

More information

Crow Limited Warranty. Print Version 017

Crow Limited Warranty. Print Version 017 Crow Limited Warranty (Crow) warrants this product to be free from defects in materials and workmanship under normal use and service for a period of one year from the last day of the week and year whose

More information

SMS Alarm Messenger. Setup Software Guide. SMSPro_Setup. Revision 090210 [Version 2.2]

SMS Alarm Messenger. Setup Software Guide. SMSPro_Setup. Revision 090210 [Version 2.2] SMS Alarm Messenger SMSPro_Setup Revision 090210 [Version 2.2] ~ 1 ~ Contents 1. How to setup SMS Alarm Messenger?... 3 2. Install the SMSPro_Setup software... 5 3. Connection Type... 6 4. Connection Port

More information

Teldat Security IP & Wireless GSM/GPRS Alarm Communicators

Teldat Security IP & Wireless GSM/GPRS Alarm Communicators Teldat Security IP & Wireless GSM/GPRS Alarm Communicators Taking the alarm industry into the internet world For more than twenty years, Teldat has been at the forefront of technology, launching various

More information

Main characteristics. System

Main characteristics. System VoipSwitch is a software platform allowing for rapid VoIP services roll-out. It contains all necessary elements required in successful implementation of various VoIP services. Our customers can make money

More information

How can we prevent security breaches?

How can we prevent security breaches? How can we prevent security breaches? Unify your security management with Siveillance Vantage to enhance the emergency and routine procedures of your critical infrastructure. Answers for infrastructure.

More information

Integrated Command and Control Center Solutions for Public Safety

Integrated Command and Control Center Solutions for Public Safety Integrated Command and Control Center Solutions for Public Safety TETRA - P25 - LTE - CAD We live in a rapidly changing world, and the time has come for critical communications systems to either evolve

More information

Efficient remote access to machines and plants with SIMATIC

Efficient remote access to machines and plants with SIMATIC Efficient remote access to machines and plants with SIMATIC Telecontrol and teleservice solutions modular, flexible and secure SIMATIC NET siemens.com/industrial-remote-access Industrial remote access

More information

EDL-Portal. Energiedienstleistung

EDL-Portal. Energiedienstleistung Energiedienstleistung EDL-Portal EDL-Portal 2.0 Energiedienstleistung EDL stands for energy services (EnergieDienstLeistung). The EDL internet portal, www.edl.ch, provides a user-friendly platform for

More information

MM8000 safety and security with smart danger management. A scalable and flexible management station for any requirement. Answers for infrastructure.

MM8000 safety and security with smart danger management. A scalable and flexible management station for any requirement. Answers for infrastructure. MM8000 safety and security with smart danger management A scalable and flexible management station for any requirement Answers for infrastructure. Sophisticated technology for comprehensive safety Safety

More information

High Availability and Clustering

High Availability and Clustering High Availability and Clustering AdvOSS-HA is a software application that enables High Availability and Clustering; a critical requirement for any carrier grade solution. It implements multiple redundancy

More information

Local PlantVisor. PlantWatch. Remote PlantVisor

Local PlantVisor. PlantWatch. Remote PlantVisor PlantVisor Sistema Local PlantVisor PlantWatch Remote PlantVisor Solutions for: Data recording HACCP Printout Alarm management Tele Maintenance Powerful & integrated for Convenience Stores Petrol Station

More information

HMS Industrial Networks

HMS Industrial Networks HMS Industrial Networks Putting industrial applications on the cloud Whitepaper Best practices for managing and controlling industrial equipment remotely. HMS Industrial Networks AB Stationsgatan 37 30245

More information

HG-4000/3U. VoIP GSM Gateway. Cost Saving Customer Premises Equipment with Carrier Grade Performance. Product Description November 2009

HG-4000/3U. VoIP GSM Gateway. Cost Saving Customer Premises Equipment with Carrier Grade Performance. Product Description November 2009 HG-4000/3U VoIP GSM Gateway Cost Saving Customer Premises Equipment with Carrier Grade Performance Product Description November 2009 Contents Next Page Hypermedia HG-4000/3U 3 Contents ABSTRACT...5 Savings

More information

GSM Security Camera EyeSee

GSM Security Camera EyeSee EyeSee... Watch Your Life Anytime from Anywhere Picture and Text messaging & Calling Internet and e-mail Simplicity GSM Security Camera EyeSee GSM Security Camera EyeSee All-in-one everything for your

More information

Alcatel-lucent emergency notification server INCREASE RESPONSIVENESS INSIDE THE ENTERPRISE TO ENHANCE EVERYDAY SAFETY

Alcatel-lucent emergency notification server INCREASE RESPONSIVENESS INSIDE THE ENTERPRISE TO ENHANCE EVERYDAY SAFETY Alcatel-lucent emergency notification server INCREASE RESPONSIVENESS INSIDE THE ENTERPRISE TO ENHANCE EVERYDAY SAFETY Save precious time with a quick, coordinated response in case of emergency, and improve

More information

NMS Network Management System

NMS Network Management System NMS Network Management System Harness the operational experience of a mature, state of the art mobile network. NMS was developed based on operational requirements in a major mobile network, and was subsequently

More information

nexvortex VOIP DISASTER RECOVERY BUSINESS SOLUTION

nexvortex VOIP DISASTER RECOVERY BUSINESS SOLUTION nexvortex VOIP DISASTER RECOVERY BUSINESS SOLUTION Terry Prime Chief Technology Officer February 2007 Copyright 2007 Introduction The telephone service is a strategic component of any business or government

More information

CITY OF OAK CREEK VoIP Telephone System Addendum

CITY OF OAK CREEK VoIP Telephone System Addendum CITY OF OAK CREEK VoIP Telephone System Addendum Important Dates: RFP Documents available April 24 th, 2015 Pre Bid Walkthrough None Last Day for Questions May 6th, 2015 4:00 p.m. CST Last Addendum Issued

More information

Migration from TDM to IP in Public Safety Environments: The Challenge for Voice Recording

Migration from TDM to IP in Public Safety Environments: The Challenge for Voice Recording 9-1-1 Magazine / published in December 2007 Migration from TDM to IP in Public Safety Environments: The Challenge for Voice Recording by Andreas Potyka, Product Management, ASC telecom AG VoIP communications

More information

Rev. 2.6.4. www.telinta.com

Rev. 2.6.4. www.telinta.com Rev. 2.6.4 Copyright Notice Copyright 2010-2014 Telinta Inc. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the

More information

Adutante Call Recording

Adutante Call Recording Call Recording Contents About 2 Why Choose 3 Adutante Specifications 4 Adutante at a Glance 8 U.S. Toll Free: 1-877-723-4253 Email: sales@versadial.com International Call: +1- Fax: 1-949-457-0465 Mon.

More information

SNMP-NET Client Shutdown Management Software for Windows 2000/XP/2003 User s Manual

SNMP-NET Client Shutdown Management Software for Windows 2000/XP/2003 User s Manual Client Management Software for Windows 2000/XP/2003 User s Manual PN: 340000285 Introduction Client is designed to provide the user the ability to take proactive steps to protect their equipment from power

More information

Online Tools. CommPortal. Go to http://myphone.bayring.com. User Name: Your 10-digit telephone number (no dashes) Password: Your voice mail password

Online Tools. CommPortal. Go to http://myphone.bayring.com. User Name: Your 10-digit telephone number (no dashes) Password: Your voice mail password CommPortal Go to http://myphone.bayring.com User Name: Your 10-digit telephone number (no dashes) Password: Your voice mail password Dashboard The dashboard provides a way to quickly access some of your

More information

Question Shall the Tender include installation of the central server application on a redundant server?

Question Shall the Tender include installation of the central server application on a redundant server? s and answers regarding the Invitation for Tender for a national gamma monitoring system in Sweden s and answers published 2008-07-07 Will alternative tenders from the same Tenderer be considered? No,

More information

Scalability is the best solution. The new Social Alarm Management System 7 Professional.

Scalability is the best solution. The new Social Alarm Management System 7 Professional. Scalability is the best solution. The new Social Alarm Management System 7 Professional. 2 Efficiency through customising Ideal solutions for your success To ensure immediate responses to emergency calls,

More information

Network Management System (NMS) FAQ

Network Management System (NMS) FAQ Network Management System (NMS) FAQ Q: How does the NMS work? A: The Cooper NMS is a powerful, flexible and highly scalable wireless and fixed network management solution for thousands of network nodes

More information

HMS Industrial Networks. Putting industrial applications on the cloud

HMS Industrial Networks. Putting industrial applications on the cloud HMS Industrial Networks Putting industrial applications on the cloud Whitepaper Best practices for managing and controlling industrial equipment remotely. HMS Industrial Networks Inc 35 E Wacker Drive,

More information

Password: Your voice mail password

Password: Your voice mail password CommPortal Go to http://myphone.bayring.com Number: Your 10-digit telephone number (no dashes) Password: Your voice mail password Dashboard The dashboard provides a way to quickly access some of your key

More information

DOMIQ, SIP and Mobotix cameras

DOMIQ, SIP and Mobotix cameras DOMIQ, SIP and Mobotix cameras This tutorial is the second in the series in which we present integration of Mobotix devices with the DOMIQ system. The main subject of this tutorial is the implementation

More information

Click on the PBX icon on the Admin screen to start building your PBX. The Phones page shows all the Phone Accounts and Hunt Groups you have created.

Click on the PBX icon on the Admin screen to start building your PBX. The Phones page shows all the Phone Accounts and Hunt Groups you have created. Creating a PBX The PBX feature allows you to put phones on your desks, which can make, receive, transfer and conference without investing in a physical PBX. It has all the features of a standard PBX system

More information

connecting events with people

connecting events with people connecting events with people a solution by Optiflows Surycat is the intelligent connectivity platform for critical messaging systems. Most commonly used for applications that monitor plants, production

More information

Our mission is to develop and to offer innovative customer interaction.

Our mission is to develop and to offer innovative customer interaction. www.nixxis.com Copyright 2011 Nixxis Group All rights reserved. Reproduction of this publication in any form without prior written permission is forbidden. Approach Today s business world is facing two

More information

WinCC Options. Redundancy. Manual C79000-G8263-C142-01

WinCC Options. Redundancy. Manual C79000-G8263-C142-01 WinCC Options Redundancy Manual Edition November 1998 WinCC, SIMATIC, SINEC, STEP are Siemens registered trademarks. All other product and system names in this manual are (registered) trademarks of their

More information

SMS GSM Alarm Messenger

SMS GSM Alarm Messenger SMS GSM Alarm Messenger Data Logging Alarm Input Relay Output Voice Temperature Humidity Analog Input Capture and Send Data via SMS Report triggered alarm via SMS Output triggered via SMS Auto pick up

More information

1/40, North Parade Road, PCM Colony, St. Thomas Mount, Chennai - 600 016, India. Phone: +91-44-2233-0101

1/40, North Parade Road, PCM Colony, St. Thomas Mount, Chennai - 600 016, India. Phone: +91-44-2233-0101 Case Study: Hybrid TDM/ Contact Center Solution Bay Talkitec Head Office: 1/40, North Parade Road, PCM Colony, St. Thomas Mount, Chennai - 600 016, India. Phone: +91-44-2233-0101 India Presence: Ahmadabad,

More information

Utility Communications FOXMAN-UN Network Management System for ABB Communication Equipment

Utility Communications FOXMAN-UN Network Management System for ABB Communication Equipment Utility Communications FOXMAN-UN Network Management System for ABB Communication Equipment A reliable & flexible communication network lies at the heart of successful electrical grid operations. A comprehensive

More information

GSM Voice Auto Dialer & SMS Sender JC-999

GSM Voice Auto Dialer & SMS Sender JC-999 GSM Voice Auto Dialer & SMS Sender JC-999 Main features: () Large LCD display,integrated integrated keypad, human-friendly programming; (2) Support 2 alarm receiving numbers; (3) Triggering means: N.C

More information

Mobillion components. Mobillion Centre. Mobillion Connectors

Mobillion components. Mobillion Centre. Mobillion Connectors Mobillion components Mobillion Centre Mobillion Connectors Mobillion Mobile Client Mobillion Desktop Console Enables efficient coordination within the business organization by receiving and exchanging

More information

Remote Client Program... 3. Web Client... 39

Remote Client Program... 3. Web Client... 39 Remote Client / Web Client USER MANUAL T Series Digital Video Recorder Remote Client Program... 3 Remote Client Program Installation... 4 Remote Client... 6 Main Window... 6 Site Registration... 7 Group

More information

Parallels Virtuozzo Containers 4.6 for Windows

Parallels Virtuozzo Containers 4.6 for Windows Parallels Parallels Virtuozzo Containers 4.6 for Windows Upgrade Guide Copyright 1999-2010 Parallels Holdings, Ltd. and its affiliates. All rights reserved. Parallels Holdings, Ltd. c/o Parallels International

More information

KIPCOM Limited. Contrex Service Description

KIPCOM Limited. Contrex Service Description KIPCOM Limited Contrex Service Description CONTREX Contrex represents a new generation of communications platform. This new generation of PABX s is often referred to as an IP based PABX. The 'IP' refers

More information

INBOUND ACD ULTRA AN ULTRA COMMUNICATIONS PRODUCT DATASHEET CLOUD CONTACT CENTRE SOLUTIONS COMMUNICATIONS. www.ultraasp.net +44 (0) 207 965 0207

INBOUND ACD ULTRA AN ULTRA COMMUNICATIONS PRODUCT DATASHEET CLOUD CONTACT CENTRE SOLUTIONS COMMUNICATIONS. www.ultraasp.net +44 (0) 207 965 0207 INBOUND ACD AN ULTRA COMMUNICATIONS PRODUCT DATASHEET ULTRA COMMUNICATIONS CLOUD CONTACT CENTRE SOLUTIONS www.ultraasp.net +44 (0) 207 965 0207 AUTOMATIC CALL DISTRIBUTION SERVICES The Ultra Call Management

More information

RAD-SYS-NEMA4X-SMS Control Cabinet. Solution guide for SMS-based remote access control and intrusion detection system

RAD-SYS-NEMA4X-SMS Control Cabinet. Solution guide for SMS-based remote access control and intrusion detection system Solution guide for SMS-based remote access control and intrusion detection system Contents Application: Remote access control and intrusion detection Page 1 Solution: SMS Relay control cabinet Page 2 System

More information

How to Synchronize your Windows CE or Pocket PC Calendar with Microsoft Outlook and MyFAU. PART I: Backup Data, Install Sun ONE Sync Software

How to Synchronize your Windows CE or Pocket PC Calendar with Microsoft Outlook and MyFAU. PART I: Backup Data, Install Sun ONE Sync Software How to Synchronize your Windows CE or Pocket PC Calendar with Microsoft Outlook and MyFAU These procedures illustrate the installation and configuration of Sun ONE synchronization software needed to synchronize

More information

Building Technologies. Access Control. SiPass integrated Fully expandable system that grows with your business

Building Technologies. Access Control. SiPass integrated Fully expandable system that grows with your business s Building Technologies Access Control SiPass integrated Fully expandable system that grows with your business SiPass integrated : a system, that leaves nothing to be desired. SiPass integrated is the

More information

Mitel MiVoice Enterprise Manager

Mitel MiVoice Enterprise Manager Mitel MiVoice Enterprise Manager Results Driven Network Management Minimize your Mitel IP network system Minimize your system administration and maintenance costs by provisioning multiple Mitel sites and

More information

Khomp KGSM-USB SPX and Elastix Server

Khomp KGSM-USB SPX and Elastix Server Khomp KGSM-USB SPX and Elastix Server Setup Guide http://www.elastix.org 1.0 Setup Diagram Figure 1-1 is a setup diagram for a single Khomp KGSM-USB SPX Interface Card configuration. Figure 1-1. Setup

More information

AND Recorder 5.4. Overview. Benefits. Datenblatt

AND Recorder 5.4. Overview. Benefits. Datenblatt Datenblatt AND Recorder 5.4 Using affordable call recording enables you to comply with legal and regulatory obligations. These requirements are easily achieved by deploying a secure call recording solution

More information

The Best Communications Solution for your business ipecs-lik

The Best Communications Solution for your business ipecs-lik Your Communications Solution The Best Communications Solution for your business ipecs-lik ipecs-lik Simply Unifying for SMB Communications 02 As your workforce becomes more mobile and dependant on ease

More information

TICO-EN. TiXML-Console TICO. User Manual V1.4.0.8

TICO-EN. TiXML-Console TICO. User Manual V1.4.0.8 TICO-EN TiXML-Console TICO User Manual V1.4.0.8 2008 Tixi.Com GmbH, Berlin Publication close: September 2008, v.1.4.0.8 This manual is protected by copyright. Any further sale is prohibited without the

More information

GETTING STARTED: Hosted Exchange Manual Setup

GETTING STARTED: Hosted Exchange Manual Setup Getting Started with MailStreet Hosted Exchange / Introduction & Resource Links Page 1 of 7 GETTING STARTED: Hosted Exchange Manual Setup Welcome to MailStreet! This PDF contains instruction for connecting

More information

Extension Manual. User portal, Dial codes & Voice mail for 3CX Phone System Version 7.0

Extension Manual. User portal, Dial codes & Voice mail for 3CX Phone System Version 7.0 Extension Manual User portal, Dial codes & Voice mail for 3CX Phone System Version 7.0 Copyright 2006-2008, 3CX ltd. http:// E-mail: info@3cx.com Information in this document is subject to change without

More information

2) Upon Alarm condition: facilitate the compilation and printing of alarm information to local & networked printers.

2) Upon Alarm condition: facilitate the compilation and printing of alarm information to local & networked printers. Alarm Notification Software or Automatic Paging, E-Mail, SMS, Mobile App, and Telephone Alarm Notification System For Windows XP, Server 2003, 7, Server 2008, 2008 R2 (Note: For Brief specifications use

More information

InsightPower Client. Shutdown Management Software for Windows 2000/XP/2003. User s Manual

InsightPower Client. Shutdown Management Software for Windows 2000/XP/2003. User s Manual InsightPower Client Management Software for Windows 2000/XP/2003 User s Manual Table of Contents INTRODUCTION... 3 InsightPower Client features:...3 INSIGHTPOWER CLIENT INSTALLATION... 4 InsightPower Client

More information

3C SYSTEM STAR CODES ... ... ... TELEPHONE SET STAR CODE COMMANDS

3C SYSTEM STAR CODES ... ... ... TELEPHONE SET STAR CODE COMMANDS ................................... Table.1.... TELEPHONE SET STAR CODE COMMANDS........................................................... You can use several star code commands directly from a telephone

More information

2N NetStar. 2N NetStar as a PBX Booster. Quick guide. www.2n.cz. Version 1.00

2N NetStar. 2N NetStar as a PBX Booster. Quick guide. www.2n.cz. Version 1.00 2N NetStar 2N NetStar as a PBX Booster Quick guide Version 1.00 www.2n.cz How to set up 2N NetStar as a PBX booster? This how to manual will help you to set up 2N NetStar as a PBX booster. NetStar is connected

More information

The Revolution of Voice Logging Technology

The Revolution of Voice Logging Technology Reliable Robust Market Proven ASVL-816 Standalone Voice Logger Series www.sapelectronics.com General Enquiries: info@sapelectronics.com Mobile : +91-9867176067 Skype Id : sap.electronics Support/Warranty

More information

Public Safety Messaging System: Telecommunications Emergency Alerting Capabilities

Public Safety Messaging System: Telecommunications Emergency Alerting Capabilities 99 Airport Road PO Box 669 Concord, NH 03302 USA Toll Free 888-CLASSCO Fax +1 435 228-2990 www.classco.com System: Telecommunications Emergency Alerting Capabilities Summary: This paper describes an emergency

More information

Offsite Disaster Recovery Plan

Offsite Disaster Recovery Plan 1 Offsite Disaster Recovery Plan Offsite Disaster Recovery Plan Presented By: Natan Verkhovsky President Disty Portal Inc. 2 Offsite Disaster Recovery Plan Introduction This document is a comprehensive

More information

Introducing Cisco Voice and Unified Communications Administration Volume 1

Introducing Cisco Voice and Unified Communications Administration Volume 1 Introducing Cisco Voice and Unified Communications Administration Volume 1 Course Introduction Overview Learner Skills and Knowledge Course Goal and Course Flow Additional Cisco Glossary of Terms Your

More information

Configuring Email Notification for Business Glossary

Configuring Email Notification for Business Glossary Configuring Email Notification for Business Glossary 1993-2016 Informatica LLC. No part of this document may be reproduced or transmitted in any form, by any means (electronic, photocopying, recording

More information

Hypermedia HG-4000/6U. VoIP GSM Gateway. Heavy-duty, Multi-channel, Scalable, Cost-efficient Gateway. Product Description January 2013

Hypermedia HG-4000/6U. VoIP GSM Gateway. Heavy-duty, Multi-channel, Scalable, Cost-efficient Gateway. Product Description January 2013 Hypermedia HG-4000/6U VoIP GSM Gateway Heavy-duty, Multi-channel, Scalable, Cost-efficient Gateway Product Description January 2013 Contents Next Page Hypermedia HG-4000/6U 2 Contact Information Hypermedia

More information

OPC Mirror. OPC Mirror. Introduction. Product Data Sheet. Bi-directional data flow. Easy configuration. Fast data transfer. OPC Data Access compliant

OPC Mirror. OPC Mirror. Introduction. Product Data Sheet. Bi-directional data flow. Easy configuration. Fast data transfer. OPC Data Access compliant January 2013 Page 1 Data transfer between OPC servers is easy with Bi-directional data flow Easy configuration Fast data transfer OPC Data Access compliant Runs anywhere Redundant operation Introduction

More information

Grandstream Networks, Inc. GXV3240/3275 BroadWorks Call Center Configuration User Guide

Grandstream Networks, Inc. GXV3240/3275 BroadWorks Call Center Configuration User Guide Grandstream Networks, Inc. GXV3240/3275 BroadWorks Call Center Configuration User Guide GXV3240/3275 BroadWorks Call Center Configuration User Guide GXV3240/3275 BroadWorks Call Center Configuration User

More information

Business Continuity & Recovery Plan Summary

Business Continuity & Recovery Plan Summary Introduction An organization s ability to survive a significant business interruption is determined by the company s ability to develop, implement, and maintain viable recovery and business continuity

More information

Trace Desktop Workforce / Fleet Management System

Trace Desktop Workforce / Fleet Management System Trace Desktop Workforce / Fleet Management System Introduction TRACE is an extension of SD s Geographical Information System (SPACE) which incorporates a range of GPS tracking devices that enable users

More information

2012A Toshiba UCS IPedge Training UCS Website. IPedge Version 1.1 Calvin Lee

2012A Toshiba UCS IPedge Training UCS Website. IPedge Version 1.1 Calvin Lee 2012A Toshiba UCS IPedge Training UCS Website July 2012 IPedge Version 1.1 Calvin Lee Agenda IPT Survivability IPT Auto Config T.38 Fax EC RAID 1 EM RAID 5 Hard Drive Redundancy Follow Me Enhancement IPedge

More information

Evolution PBX User Guide for SIP Generic Devices

Evolution PBX User Guide for SIP Generic Devices Evolution PBX User Guide for SIP Generic Devices Table of contents Introduction... 1 Voicemail... Using Voicemail... Voicemail Menu... Voicemail to Email... 3 Voicemail Web Interface... 4 Find Me Rules...

More information

- An Essential Building Block for Stable and Reliable Compute Clusters

- An Essential Building Block for Stable and Reliable Compute Clusters Ferdinand Geier ParTec Cluster Competence Center GmbH, V. 1.4, March 2005 Cluster Middleware - An Essential Building Block for Stable and Reliable Compute Clusters Contents: Compute Clusters a Real Alternative

More information

GSM WIRELESS DIGITAL ALARM SYSTEM USER GUIDE. Please read it carefully before installation and operation

GSM WIRELESS DIGITAL ALARM SYSTEM USER GUIDE. Please read it carefully before installation and operation GSM WIRELESS DIGITAL ALARM SYSTEM USER GUIDE Please read it carefully before installation and operation Your New Diamond Designs Alarm works with a GSM SimCard via the cellular phone,system to call up

More information

Cisco Unity Voice Mail-

Cisco Unity Voice Mail- Cisco Unity Voice Mail- Unity Voice Mail is a voice storage and message system. It will answer your calls, deliver your personal greeting and take messages for you. Unity Voice Mail is a combination of

More information

Using triggers and actions

Using triggers and actions Using triggers and actions Important For Triggers and Actions to function correctly, the server PC must be running at all times. Triggers and Actions is a powerful feature. It can be used to report on

More information

To set up your mailbox and retrieve your messages, you will need the following information:

To set up your mailbox and retrieve your messages, you will need the following information: Welcome to Voice Mail! Cincinnati Bell s Voice Messaging services are the best way for you to keep in touch with family and friends. We re pleased you have chosen Voice Mail as your voice messaging solution.

More information

Xserve RAID Using RAID Admin 1.2 and Disk Utility Includes instructions for creating RAID arrays and monitoring Xserve RAID systems

Xserve RAID Using RAID Admin 1.2 and Disk Utility Includes instructions for creating RAID arrays and monitoring Xserve RAID systems Xserve RAID Using RAID Admin 1.2 and Disk Utility Includes instructions for creating RAID arrays and monitoring Xserve RAID systems K Apple Computer, Inc. 2006 Apple Computer, Inc. All rights reserved.

More information

Corporate SMS Applications

Corporate SMS Applications Mobile communication is advancing throughout enterprises of all sizes. The Short Messaging Service (SMS) has been globally available for more than 10 years now and offers a powerful and beneficial tool

More information

theguard! ApplicationManager System Windows Data Collector

theguard! ApplicationManager System Windows Data Collector theguard! ApplicationManager System Windows Data Collector Status: 10/9/2008 Introduction... 3 The Performance Features of the ApplicationManager Data Collector for Microsoft Windows Server... 3 Overview

More information

Voice Processing Features

Voice Processing Features Voice Processing Features CONTENTS PAGE 1. Introduction........................................................ 4-3 A. Voice Processing Applications....................................... 4-3 B. Time Slot

More information

SVMi-4 & SVM-400. Voice Mail System. System Administration Manual

SVMi-4 & SVM-400. Voice Mail System. System Administration Manual SVMi-4 & SVM-400 Voice Mail System System Administration Manual Contents About this Book 3 How to use this online manual 4 How to print this online manual 5 Feature Descriptions 6 SYSTEM FEATURES 6 AUTO

More information

IT Event Alerting & Response

IT Event Alerting & Response TelAlert IT Event Alerting & Response Information technology is critical to business and downtime means lost revenue. Maximize uptime with advanced two-way notification built to integrate with IT service

More information

LOCATION SCHEDULE E. Location Service Address. City of Romulus Fire Station #4 28777 Eureka Road Romulus, Michigan 48174

LOCATION SCHEDULE E. Location Service Address. City of Romulus Fire Station #4 28777 Eureka Road Romulus, Michigan 48174 LOCATION SCHEDULE E Location Service Address City of Romulus Fire Station #4 City of Romulus Wayne County, Michigan Finance Department Lynn A. Conway, Purchasing Agent 734-955-4568 lconway@ci.romulus.mi.us

More information

Administration. Avaya Business Communications Manager Find Me/Follow Me. Introduction. Find Me/Follow Me Fundamentals

Administration. Avaya Business Communications Manager Find Me/Follow Me. Introduction. Find Me/Follow Me Fundamentals Avaya Business Communications Manager Find Me/Follow Me Administration Introduction Find Me/Follow Me allows simultaneous ringing on up to five different external destinations. Users and administrators

More information

Storage Guardian Remote Backup Restore and Archive Services

Storage Guardian Remote Backup Restore and Archive Services Storage Guardian Remote Backup Restore and Archive Services Storage Guardian is the unique alternative to traditional backup methods, replacing conventional tapebased backup systems with a fully automated,

More information

Siebel HelpDesk Guide. Version 8.0, Rev. C March 2010

Siebel HelpDesk Guide. Version 8.0, Rev. C March 2010 Siebel HelpDesk Guide Version 8.0, Rev. C March 2010 Copyright 2005, 2010 Oracle and/or its affiliates. All rights reserved. The Programs (which include both the software and documentation) contain proprietary

More information

friendlyway composer network services server

friendlyway composer network services server HelpAndManual_illegal_keygen friendlyway composer network services server User manual Contents I Contents Welcome 1 Why composer network services? 2 Support 3 Introduction 4... 4 Getting started with

More information

<Client Name> IT Disaster Recovery Plan Template. By Paul Kirvan, CISA, CISSP, FBCI, CBCP

<Client Name> IT Disaster Recovery Plan Template. By Paul Kirvan, CISA, CISSP, FBCI, CBCP IT Disaster Recovery Plan Template By Paul Kirvan, CISA, CISSP, FBCI, CBCP Revision History REVISION DATE NAME DESCRIPTION Original 1.0 2 Table of Contents Information Technology Statement

More information

Be ready for emergencies

Be ready for emergencies The pascom alarm server automatically forwards any danger alarms or technical emergencies to the responsible assistance team. pascom alarm server Be ready for emergencies We simplify your processes...

More information

TDS Series. Enterprise Class Hybrid IP Communication System. A High Performance Communication System for Midsize to Large Enterprises 40 TO1280 PORTS

TDS Series. Enterprise Class Hybrid IP Communication System. A High Performance Communication System for Midsize to Large Enterprises 40 TO1280 PORTS TDS Series Enterprise Class Hybrid IP Communication System A High Performance Communication System for Midsize to Large Enterprises 40 TO1280 PORTS TDS Series Enterprise Class Communication System Support

More information

Digital Voice Services User Guide

Digital Voice Services User Guide Digital Voice Services User Guide 2 P a g e * Feature Access Codes *11 Broadworks Anywhere (pulling call to alternate phone) *62 Access Voicemail *72 Call Forwarding Always Activation *73 Call Forwarding

More information

640-461: Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8.0 Course Introduction

640-461: Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8.0 Course Introduction 640-461: Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8.0 Course Introduction Course Introduction Module 01 - Overview of Cisco Unified Communications Solutions Understanding

More information

THE SOFTWARE PRODUCTS FOR WATER NETWORKS MANAGEMENT THE CONTROL TECHNOLOGY GROUP. The AQUASOFT family solutions allow to perform:

THE SOFTWARE PRODUCTS FOR WATER NETWORKS MANAGEMENT THE CONTROL TECHNOLOGY GROUP. The AQUASOFT family solutions allow to perform: THE SOFTWARE PRODUCTS FOR WATER NETWORKS MANAGEMENT FAST SpA introduces the AQUASOFT family applications, dedicated to water networks complete supervision. The products are essential for unified management

More information

WITURA CORPORATION SDN BHD

WITURA CORPORATION SDN BHD WT 1010SA Stand Alone GSM Alarm System User Manual and Installation Instructions Version: 1.2 Updated: 4 JAN 2012 WITURA CORPORATION SDN BHD Stand Alone GSM Alarm System Instruction Manual 1 Introduction:

More information

State of Tennessee Sourcing Event #9160 ServiceNow Preliminary Statement of Work (SOW)

State of Tennessee Sourcing Event #9160 ServiceNow Preliminary Statement of Work (SOW) State of Tennessee Sourcing Event #9160 ServiceNow Preliminary Statement of Work (SOW) ServiceNow Implementation Project Objectives to be completed are: 1. Aide in optimizing processes and integration

More information

Crystal Gears. Crystal Gears. Overview:

Crystal Gears. Crystal Gears. Overview: Crystal Gears Overview: Crystal Gears (CG in short) is a unique next generation desktop digital call recording system like no other before. By widely compatible with most popular telephony communication

More information

Voice over IP Probe! for Network Operators and! Internet Service Providers

Voice over IP Probe! for Network Operators and! Internet Service Providers Voice over IP Probe! for Network Operators and! Internet Service Providers Product Presentation September 2011 2011 ADVENAGE GmbH Agenda Voice over IP Probe Key Facts VoIP Probe in a Nutshell Use Cases

More information