Heart of the Art: Emotional Intelligence and Teaching in Higher Education

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Heart of the Art: Emotional Intelligence and Teaching in Higher Education"

Transcription

1 Heart of the Art: Emotional Intelligence and Teaching in Higher Education Deborah Byrnes, PhD School of Teacher Education & Leadership USU, April, 2009

2 Today s Presentation: What is EQ Characteristics of EQ EQ for professors Why EQ is important for our students Why smart people make stupid choices

3 EQ Definition Salovey and Mayer (1990) defined EQ as the ability to monitor one's own and others' feelings and emotions, to discriminate among them and to use this information to guide one's thinking and actions.

4 Central elements of EQ are often characterized as: Self-awareness Managing one s emotions Self-motivation Empathy Handling relationships

5 Measurements of EQ Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT) The Emotional Competency Inventory (ECI) Emotional and Social Competency Inventory (ESCI) The Emotional Intelligence Appraisal Bar-On Emotion Quotient Inventory (EQ-i) The Trait Emotional Intelligence Questionnaire (TEIQue)

6 Is EQ more important than IQ to achieve success and happiness in your life? Are bright people more or less likely to have high EQ than the average person?

7 IQ and EQ A high IQ may get you into Mensa, but it won't make you a mensch -- a decent responsible person with admirable characteristics (Goleman).

8 People with high IQs can be stunningly poor pilots of their private lives.

9 High academic achievement does not equal high levels of EQ. EQ facilitates important life skills. Low EQ can hamper professional success. EQ can be developed -- people can get smarter about emotions.

10 Self Awareness The ability to recognize and identify one s feelings.

11 Benjamin Franklin There are three things extremely hard: steel, a diamond, and to know one's self.

12 Managing One s Emotions The ability to handle sadness, worry, fear, anxiety, and anger in an appropriate and proportional manner.

13 Thomas Jefferson When angry, count to ten before you speak; if very angry a hundred. Abraham Lincoln Most folks are about as happy as they make up their minds to be.

14 Self-Motivation The ability to delay gratification, and the ability to keep working toward a goal, expecting success. Marshaling emotions in service of a goal

15 Wilma Rudolph I tell them that the most important aspect is to be yourself and have confidence in yourself. I remind them the triumph can't be had without the struggle.

16 Empathy The ability to recognize and be sensitive to the emotions of others.

17 Mother Teresa There is more hunger for love and appreciation in this world than for bread.

18 Handling Relationships Getting along well with others. The ability to handle conflict constructively.

19 Maya Angelou I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.

20 High EQ Teachers: Create a climate more conducive to learning of students Serve as role models Feel more positive about teaching and less cynical

21 Great Teachers (sample characteristics) Expert Knowledgeable Experienced Up-to-date Well organized Range of strategies Clear speaking Relevant Approachable Respectful Willing to listen Empathic

22 In your planning, how much conscious energy do you give to the emotional environment? Teaching em otional clim ate methods and materials content

23 Know Yourself Knowing myself is as crucial to good teaching as knowing my students and my subject. Parker Palmer, 1997

24 How do we relate to students? Law enforcer to the potentially criminal Salesperson to potential buyers Preacher to the sinful Sheepdog to sheep Gardener to plants Guru to followers

25 Rank Teaching Characteristics in Terms of Importance to You: Knowledgeable Organized Genuine Enjoyable Enthusiastic Responsive

26 Managing Emotions Soothing Reframing Don t be emotionally hijacked

27 What feelings do your non-verbal and verbal communications convey to your students? Learners find my manner predominantly.

28 Empathy Do you know who your students are? Do you address anxieties or other emotional states that impact learning? Do you demonstrate empathy (for their situations and needs)?

29 Learners are most likely to leave my sessions feeling? Challenged Motivated Respected Safe Trustful OR Pressured Disengaged Diminished Threatened Suspicious

30 Relationships Do you pay attention to and address the classroom climate? Do your students trust your intentions? Do you let your students know something about you?

31 EQ is important for our students Better performance Better relationships Better leaders Better lives What are the top issues you face at work? leaders identified that 76% are on the people/relational side (Freedman 2008)

32 Study of relationships between emotional intelligence and leadership for 261 members of the Royal Navy

33 What traits set superior performers apart from others? Results based on 108 interviews with employees of International Petroleum Corporation.

34 A study of 30 retired National Football League players shows the relationship of emotional intelligence to life success.

35 Characteristics of Failed Leaders (Sternberg, 2002) Unable to build cohesive team Not supportive/demanding of subordinates Overly emotional Insensitive, cold, & arrogant Poor relations with staff Overriding personality defects

36 High EQ Leaders Lead to: Increased performance Increased teamwork Enhanced utilization of time Improved motivation Encouragement of innovation Increase in trust

37 Why Smart People Can be so Stupid What-me-worry Narcissism Sense of omniscience Sense of omnipotence Sense of invulnerability Sternberg 2002

38 Well known people with high EQ? Jodie Foster Nancy Barry Tiger Woods Roger Federer Yo-Yo Ma Donna Shalala Barack Obama Gloria Estefan Aung San Suu Kyi Cesar Chavez

39 Helping Students Develop EQ: Work on your own EQ. Be explicit about the management of emotions. Develop self-motivation by engaging students curiosity and creating an appropriate level of challenge.

40 Emphasize cooperation to develop strong interpersonal skills. Talk about process as well as achievement. Include discussion of the role of emotional intelligence in being a productive, successful professional in your field.

41 Self Evaluation: 1 (Low) (High) Self-awareness Managing one s emotions Self-motivation Empathy Handling relationships

42 References: Salovey & Sluyter (1997). Emotional Development and Emotional Intelligence: Educational Implications. Palmer, P. J. (1998). The Courage to Teach. Mortiboys, A. (2005). Teaching with Emotional Intelligence. Nathan, R. (2004) My Freshman Year. Bain, K. (2004). What the Best Teachers Do. Sternberg, R. (1985). Beyond IQ. Goleman, D. (1995). Emotional Intelligence.

Presented by Debra L. Fowler, PhD, MBA, RN, CNE Assistant Professor, UTHealth School of Nursing

Presented by Debra L. Fowler, PhD, MBA, RN, CNE Assistant Professor, UTHealth School of Nursing Presented by Debra L. Fowler, PhD, MBA, RN, CNE Assistant Professor, UTHealth School of Nursing Texas Team Gulf Coast Regional Leadership Team Clinical Leadership Conference January 29, 2014 Define emotional

More information

Emotional Intelligence for Leadership Effectiveness

Emotional Intelligence for Leadership Effectiveness Emotional Intelligence for Leadership Effectiveness A Presentation Made at LBSAA Lecture Lagos Business School, Lagos, Nigeria. 28 th August, 2014 Quote. In a very real sense we have two minds, one that

More information

Brain-Friendly Learning

Brain-Friendly Learning Brain-Friendly Learning Carla Mathison, Ph.D School of Teacher Education San Diego State University School In The Park 1 Learning & the Human Brain the adult brain weighs about 3 pounds it contains more

More information

Emotional Intelligence Why does it matter?

Emotional Intelligence Why does it matter? Emotional Intelligence Why does it matter? Created by Nancy M. Campbell nancy@nmcampbell.com 1 Ideal Self Practicing Real Self Trusting Relationships My Strengths Experimenting My Learning Agenda My Gaps

More information

The Emotionally Intelligent Salesperson

The Emotionally Intelligent Salesperson The Emotionally Intelligent Salesperson by Christopher P. Blocker, Ph.D. Today s market offers home buyers and sellers an abundance of choices for selecting a real estate agent. In this increasingly competitive

More information

Emotional Intelligence. Marina Matosic Careers and Employability

Emotional Intelligence. Marina Matosic Careers and Employability Emotional Intelligence Marina Matosic Careers and Employability Outline of session: What is EI?T The key attributes of ET Using EI at work Developing your own EI Rationale: To succeed in work, you need

More information

Emotional Intelligence. By Raeann Yount

Emotional Intelligence. By Raeann Yount Emotional Intelligence By Raeann Yount Main Topics Who discovered Emotional Intelligence: EI? What is EI? Why we need EI and who needs it EI in the workplace EI in schools Conclusions on EI Who discovered

More information

Measuring Emotional Intelligence

Measuring Emotional Intelligence Measuring Emotional Intelligence People Skills Team FME www.free management ebooks.com 2014 2 MEASURING EMOTIONAL INTELLIGENCE Copyright Notice www.free-management-ebooks.com 2014. All Rights Reserved

More information

UMUC Business and Executive Programs Podcasts Executive MBA Education in a Global World

UMUC Business and Executive Programs Podcasts Executive MBA Education in a Global World Interviewer: Nancy Gentry Glenn, Director of Administration, Business and Executive Programs Interviewees: Christina Hannah, Patricia Spencer, and Barrie Zucal Podcast Title: Developing Global Leaders

More information

The relationship between emotional intelligence and school management

The relationship between emotional intelligence and school management Available Online at http://iassr.org/journal 2013 (c) EJRE published by International Association of Social Science Research - IASSR ISSN: 2147-6284 European Journal of Research on Education, 2013, 1(1),

More information

How do you incorporate Emotional Intelligence into your Medical Education Curriculum?

How do you incorporate Emotional Intelligence into your Medical Education Curriculum? How do you incorporate Emotional Intelligence into your Medical Education Curriculum? CENTILE Conference October 19, 2015 Marie Hunsinger, RN, BSHS Nicole Woll, PhD, MEd Mohsen Shabahang, MD, PhD GEISINGER

More information

White Paper: Hiring and Retention Practices in North Carolina Criminal Justice Agencies

White Paper: Hiring and Retention Practices in North Carolina Criminal Justice Agencies White Paper: Hiring and Retention Practices in North Carolina Criminal Justice Agencies Prepared by: The North Carolina Criminal Justice Education and Training Standards Commission, Planning and Standards

More information

Emotional Intelligence: Tips for HPNA Nursing Leaders Hospice and Palliative Nurses Association (HPNA) E-Learning

Emotional Intelligence: Tips for HPNA Nursing Leaders Hospice and Palliative Nurses Association (HPNA) E-Learning Emotional Intelligence: Tips for HPNA Nursing Leaders Elizabeth Freitas, MS, RN, OCN, ACHPN Clinical Nurse Specialist, Pain & Palliative Care The Queen s Medical Center Honolulu, HI Elizabeth Freitas has

More information

Emotional Intelligence (EI) and Human Synergistics Circumplex Model By: Eric Klisz, M.A. Organizational Development Specialist

Emotional Intelligence (EI) and Human Synergistics Circumplex Model By: Eric Klisz, M.A. Organizational Development Specialist Emotional Intelligence (EI) and Human Synergistics Circumplex Model By: Eric Klisz, M.A. Organizational Development Specialist The following crosswalk is designed to compare and contrast the theoretical

More information

Spiritual Intelligence and Why It Matters. by Cindy Wigglesworth President Deep Change, Inc.

Spiritual Intelligence and Why It Matters. by Cindy Wigglesworth President Deep Change, Inc. Spiritual Intelligence and Why It Matters by Cindy Wigglesworth President Deep Change, Inc. The Field of Intelligence In 1905 Alfred Binet and Theodore Simon developed the first modern intelligence test.

More information

EMOTIONAL INTELLIGENCE ABILITY TO IDENTIFY AND MANAGE ONE S OWN AND OTHERS EMOTIONS. 2013 Hogan Assessment Systems Inc.

EMOTIONAL INTELLIGENCE ABILITY TO IDENTIFY AND MANAGE ONE S OWN AND OTHERS EMOTIONS. 2013 Hogan Assessment Systems Inc. EQ THE EMOTIONAL INTELLIGENCE ABILITY TO IDENTIFY AND MANAGE ONE S OWN AND OTHERS EMOTIONS. Report for John Doe ID HC243158 Date 27 February,2014 2013 Hogan Assessment Systems Inc. Introduction The Hogan

More information

Leadership Skills & Emotional Intelligence

Leadership Skills & Emotional Intelligence Leadership Skills & Emotional Intelligence Executive Summary: Emotional intelligence has become a popular topic in the business press in recent years. Although we have not used the term emotional intelligence,

More information

Report on the Ontario Principals Council Leadership Study

Report on the Ontario Principals Council Leadership Study Report on the Ontario Principals Council Leadership Study (February 2005) Howard Stone 1, James D. A. Parker 2, and Laura M. Wood 2 1 Learning Ways Inc., Ontario 2 Department of Psychology, Trent University,

More information

Developing your EQ (Emotional Intelligence) Dominic Siow Trainer Speaker Coach, EQ Strategist People Empowerment Solutions

Developing your EQ (Emotional Intelligence) Dominic Siow Trainer Speaker Coach, EQ Strategist People Empowerment Solutions Concurrent Session 1C Developing your EQ (Emotional Intelligence) Dominic Siow Trainer Speaker Coach, EQ Strategist People Empowerment Solutions Developing your EQ (Emotional Intelligence) Dominic Siow,,,

More information

The Interrelationships among Emotional Intelligence, Foreign Language Anxiety, and Willingness to Communicate.

The Interrelationships among Emotional Intelligence, Foreign Language Anxiety, and Willingness to Communicate. The Interrelationships among Emotional Intelligence, Foreign Language Anxiety, and Willingness to Communicate Parviz Birjandi (PhD) 1, Maryam Sadat Tabataba ian (PhD Candidate) 1 1. Department of English

More information

Emotional Intelligence

Emotional Intelligence Emotional Intelligence Emotional Intelligence Sets Apart Good Leaders 1 An Introduction What is Intelligence? Typically focused on analytic reasoning verbal skills spatial ability attention memory judgement

More information

The Role of the Principal

The Role of the Principal 01-Quick-4637.qxd 3/30/2005 11:40 AM Page 3 1 The Role of the Principal At a Glance Duties and Responsibilities: An Overview The Principal s Role Additional Roles and Skills: A Quick Overview Emotional

More information

Emotional Intelligence and Business Ethics. The Necessary Factor for Transformational Leaders to Lead with Moral Principles.

Emotional Intelligence and Business Ethics. The Necessary Factor for Transformational Leaders to Lead with Moral Principles. Emotional Intelligence and Business Ethics The Necessary Factor for Transformational Leaders to Lead with Moral Principles Lea Brovedani Introduction: Does emotional intelligence and good corporate governance

More information

Personal Summary Report

Personal Summary Report Mayer-Salovey-Caruso Emotional Intelligence Test Personal Summary Report By John D. Mayer, Peter Salovey & David R. Caruso Copyright 2001, Multi-Health Systems Inc. All rights reserved. P.O. Box 950, North

More information

Chapter 3: The Discipline Master/Mistress: roles and duties

Chapter 3: The Discipline Master/Mistress: roles and duties Chapter 3: The Discipline Master/Mistress: roles and duties Roles of the discipline master/mistress 3.1 The discipline master/mistress is the leader of the school discipline team. He/She is in charge of

More information

Leadership Development Program (Level I and Level II)

Leadership Development Program (Level I and Level II) Leadership Development Program (Level I and Level II) PR O GR A M OV ER V IE W Our Leadership Development Programs (LDP Level I and Level II) are designed to address the development needs of managers and

More information

Emotional Intelligence: Skill Building

Emotional Intelligence: Skill Building Emotional Intelligence: Skill Building Emotional intelligence is the ability to understand your own emotions as well as others. Emotional intelligence is important to effectively manage behavior, to navigate

More information

EMOTIONAL INTELLIGENCE THE THEORY AND MEASUREMENT OF EQ

EMOTIONAL INTELLIGENCE THE THEORY AND MEASUREMENT OF EQ EMOTIONAL INTELLIGENCE THE THEORY AND MEASUREMENT OF EQ Haybat Abdul Samad, Dr. Chairperson of the English Department American University of Culture & Education-AUCE Badaro Campus - Beirut Abstract The

More information

ASSERTIVENESS AND PERSUASION SKILLS

ASSERTIVENESS AND PERSUASION SKILLS TROY CONTINUTING EDUCATION AND ARCTURUS TRAINING ACADEMY PERSONAL ENRICHMENT WORKSHOPS ASSERTIVENESS AND PERSUASION SKILLS Do you find yourself saying Yes when you want to say No? Do you end up agreeing

More information

A (very!) brief Introduction to Emotional Intelligence

A (very!) brief Introduction to Emotional Intelligence A (very!) brief Introduction to Emotional Intelligence A little bit about me. My name is Desmond Williams, Executive Consultant to the COO - J1500436 (ext:67750) Qualifications BA (Honours) European Politics

More information

Emotional Intelligence and Executive Coaching: Emerging Topics in Business Education

Emotional Intelligence and Executive Coaching: Emerging Topics in Business Education Emotional Intelligence and Executive Coaching: Emerging Topics in Business Education CBFA Conference 2004 Catalyst Session - emerging ideas in teaching & learning about business and Christian faith Submitted

More information

Communication Tactics for Effective Leadership. Michael J. Dunphy, Ph.D.

Communication Tactics for Effective Leadership. Michael J. Dunphy, Ph.D. Communication Tactics for Effective Leadership Michael J. Dunphy, Ph.D. OPTIMIZING OPTIMIZING DEVELOP PEOPLE 12 Questions Post-Program Recommendation 1: Complete the Buckingham Survey HANDOUT: Page 1

More information

Developing Emotional Intelligence (E.I.) Competencies

Developing Emotional Intelligence (E.I.) Competencies Developing Emotional Intelligence (E.I.) Competencies Presented by Mike Fitch, P.E. ODOT Office of Local Programs / LTAP OTEC Session 25 October 27, 2015 1 Welcome Alumni and Students! 2 Welcome Future

More information

Team working. & Interpersonal Skills. Overview

Team working. & Interpersonal Skills. Overview Team working & Interpersonal Skills Overview COMMUNICATION SKILLS, INTERPERSONAL RELATIONS AND TEAM BUILDING 1 The workforce is continuously facing challenges from pressure of workload, working with groups/teams/stakeholders

More information

Emotional Quotient. Michael Sample. CEO Sample Co. 5-22-2013. Your Address Here Your Phone Number Here Your Email Address Here

Emotional Quotient. Michael Sample. CEO Sample Co. 5-22-2013. Your Address Here Your Phone Number Here Your Email Address Here Emotional Quotient CEO Sample Co. 5-22-2013 Introduction The Emotional Quotient report looks at a person's emotional intelligence, which is the ability to sense, understand and effectively apply the power

More information

Emotional Intelligence and the Business Advantage

Emotional Intelligence and the Business Advantage Emotional Intelligence and the Business Advantage by Sebastian Salicru Applied Innovation Centre Paper Presented at CPA Congress on 20 May 2005, Perth WA Abstract During the last 15 years, there has been

More information

A Problem-Based Learning (PBL) Manual for Training and Evaluating Police Trainees. PTO Training Course. understanding PBL

A Problem-Based Learning (PBL) Manual for Training and Evaluating Police Trainees. PTO Training Course. understanding PBL A Problem-Based Learning (PBL) Manual for Training and Evaluating Police Trainees PTO Training Course understanding PBL A Problem-Based Learning (PBL) Manual for Training and Evaluating Police Trainees

More information

The Effect of Managing Emotional Intelligence on Iranian High School Students Language Ability

The Effect of Managing Emotional Intelligence on Iranian High School Students Language Ability Shahid Rajaee Teacher Training University Faculty of Humanities The Effect of Managing Emotional Intelligence on Iranian High School Students Language Ability By: Hadi Mirzaei Supervisor: Dr.R. Nejati

More information

FACULTY OF EDUCATION

FACULTY OF EDUCATION FACULTY OF EDUCATION Division of Applied Psychology Rapport Teen Leadership Breakthrough Program: An Evaluation Report Prepared by Anne McKeough, Vicki Schwean, Yvonne Hindes, and Keoma Thorne for The

More information

Conflict Resolution Skills

Conflict Resolution Skills Conflict Resolution Skills Managing and Resolving Conflict in a Positive Way Conflict is a normal, and even healthy, part of relationships. After all, two people can t be expected to agree on everything

More information

Emotional Intelligence and Project Leadership

Emotional Intelligence and Project Leadership Emotional Intelligence and Project Leadership An Explorative Study Master of Science Thesis in the Master s Programme International Project Management JONI CHRISTIAN VIERIMAA Department of Civil and Environmental

More information

Assessing Candidates For Executive-Level Roles

Assessing Candidates For Executive-Level Roles Assessing Candidates For Executive-Level Roles As the business environment continually changes and adapts to the economy and other external factors, recruitment demands well-defined strategies for employees

More information

Measuring & Developing Emotional Intelligence

Measuring & Developing Emotional Intelligence Measuring & Developing Emotional Intelligence Why soft skills have become hard and why EQ has moved from nice to have to necessary to have A white paper based on 10 years experience in Asia Margareta Sjolund,

More information

Initial Teacher Education: Selection Criteria for Teacher Education Candidates

Initial Teacher Education: Selection Criteria for Teacher Education Candidates Initial Teacher Education: Selection Criteria for Teacher Education Candidates Prepared by: The Australian Secondary Principals Association on behalf of the peak national principal associations June 2015

More information

50 Character Traits Every Firefighter Candidate Should Possess

50 Character Traits Every Firefighter Candidate Should Possess 50 Character Traits Every Firefighter Candidate Should Possess Are You a Good Fit For The Department? There is no one-size fits all candidate that is a best fit for a fire department. However, there are

More information

Emotional Intelligence in Superior Knowledge Work

Emotional Intelligence in Superior Knowledge Work 1 Emotional Intelligence in Superior Knowledge Work Timo Kultanen Information Society Research Center University of Tampere, Finland Abstract Last years have been a period of strong growth in Finnish economy.

More information

Leadership that Gets Results:

Leadership that Gets Results: Leadership that Gets Results: Impact and Measurement of Emotional Intelligence on Leadership Effectiveness Sattar Bawany, Managing Director & Country Head, Singapore & Head of Transition Coaching Practice,

More information

INCORPORATING EMOTIONAL INTELLIGENCE INTO THE PREPARATION AND DELIVERY OF INTERNATIONAL TRAVEL COURSES

INCORPORATING EMOTIONAL INTELLIGENCE INTO THE PREPARATION AND DELIVERY OF INTERNATIONAL TRAVEL COURSES INCORPORATING EMOTIONAL INTELLIGENCE INTO THE PREPARATION AND DELIVERY OF INTERNATIONAL TRAVEL COURSES Suzyn Ornstein, Suffolk University Teresa Nelson, Suffolk University Abstract This paper suggests

More information

EQ: A Different Kind of Smart

EQ: A Different Kind of Smart EQ: A Different Kind of Smart CSW Fall Conference 2012 Cory Dillon Director, LWD & HR Communication Office of Human Resources (480) 965-5548 Warning This workshop is for innovative thinkers who want to

More information

Emotional Intelligence: The New Science of Interpersonal Effectiveness

Emotional Intelligence: The New Science of Interpersonal Effectiveness FORUMS Emotional Intelligence: The New Science of Interpersonal Effectiveness James Thomas Kunnanatt Emotional intelligence (EI) is the newest branch of psychology. It has perhaps broken all records of

More information

Sample Self Reflection Tool on the Ten Wisconsin Teaching Standards

Sample Self Reflection Tool on the Ten Wisconsin Teaching Standards Sample Self Reflection Tool on the Ten Wisconsin Teaching Standards Instructions: This self reflection tool is designed to provide a personal profile of classroom performance assets based on the Wisconsin

More information

SCHOOL SOCIAL WORK NATIONAL STANDARDS

SCHOOL SOCIAL WORK NATIONAL STANDARDS SCHOOL SOCIAL WORK ASSOCIATION OF AMERICA Improving academic and behavioral outcomes through social emotional learning. INTRODUCTION & REFERENCES REFERENCES Collaborative for Academic, Social, and Emotional

More information

Emotional Intelligence among Business Consultants: A Comparative Study

Emotional Intelligence among Business Consultants: A Comparative Study Asian Social Science; Vol. 9, No. 3; 2013 ISSN 1911-2017 E-ISSN 1911-2025 Published by Canadian Center of Science and Education Emotional Intelligence among Business Consultants: A Comparative Study Fonthip

More information

Insights from Today s Student

Insights from Today s Student Insights from Today s Student The Not-So-Powerful PowerPoint : Students Weigh the Best Classes against the Worst ENGAGED WITH YOU cengage.com White Paper: The Not-So-Powerful PowerPoint : Students Weigh

More information

ANALYSIS OF EMOTIONAL INTELLIGENCE AS A STRATEGIC TOOL FOR HUMAN RESOURCE PROFESSIONAL BASED AT AHMEDABAD A PERSPECTIVE WITH REFERENCE TO GENDER

ANALYSIS OF EMOTIONAL INTELLIGENCE AS A STRATEGIC TOOL FOR HUMAN RESOURCE PROFESSIONAL BASED AT AHMEDABAD A PERSPECTIVE WITH REFERENCE TO GENDER INTERNATIONAL JOURNAL OF MANAGEMENT (IJM) ISSN 0976-6502 (Print) ISSN 0976-6510 (Online) Volume 6, Issue 1, January (2015), pp. 715-723 IAEME: http://www.iaeme.com/ijm.asp Journal Impact Factor (2014):

More information

Sam Sample Sam@psytech.com RESPONDENT FEEDBACK REPORT 360 APPRAISAL. Psychometrics Ltd.

Sam Sample Sam@psytech.com RESPONDENT FEEDBACK REPORT 360 APPRAISAL. Psychometrics Ltd. Sam Sample Sam@psytech.com RESPONDENT FEEDBACK REPORT 360 APPRAISAL ABOUT THE PSYTECH 360 APPRAISAL 360 appraisals compare an individual's self ratings on a number of behavioural competencies to the ratings

More information

Emotional Intelligence for Project Managers Page 2 of 7

Emotional Intelligence for Project Managers Page 2 of 7 Emotional Intelligence for Project Managers The People Skills You Need to Achieve Outstanding Results By Anthony Mersino, PMP (A book review by R. Max Wideman) Published April 2010 11/11/09 Introduction

More information

OVERVIEW. Emotional Intelligence: What s New, What s True Improving EQ with Behavioral Style SOCIAL STYLE

OVERVIEW. Emotional Intelligence: What s New, What s True Improving EQ with Behavioral Style SOCIAL STYLE A T R A C O M G R O U P W H I T E P A P E R Emotional Intelligence: What s New, What s True Improving EQ with Behavioral Style Emotional Intelligence is a concept focused on how effectively people work

More information

Learn how to motivate different types of employees and ignite ARE YOUR EMPLOYEES MOTIVATED? Dale Carnegie Training s Leadership Guidebook:

Learn how to motivate different types of employees and ignite ARE YOUR EMPLOYEES MOTIVATED? Dale Carnegie Training s Leadership Guidebook: Dale Carnegie Training s Leadership Guidebook: ARE YOUR EMPLOYEES MOTIVATED? Learn how to motivate different types of employees and ignite workplace enthusiasm, motivation, and engagement. Create a person-centered

More information

why happiness is good for business

why happiness is good for business why happiness is good for business Martyn Newman Ph.D. Randstad consulting psychologist In today s business world, driven by competitive advantage, success and wealth, happiness can easily be relegated

More information

Chapter 2 EMOTIONAL INTELLIGENCE : AN OVERVIEW

Chapter 2 EMOTIONAL INTELLIGENCE : AN OVERVIEW Chapter 2 EMOTIONAL INTELLIGENCE : AN OVERVIEW 2.1 Introduction 18 2.2 What is Emotional Intelligence? 19 2.3 The Emotional Brain 19 2.4 Origins of the Concept 20 2.5 Defining Emotional Intelligence 23

More information

Teachers Emotional Intelligence and Its Relationship with Job Satisfaction

Teachers Emotional Intelligence and Its Relationship with Job Satisfaction ADVANCES IN EDUCATION VOL.1, NO.1 JANUARY 2012 4 Teachers Emotional Intelligence and Its Relationship with Job Satisfaction Soleiman Yahyazadeh-Jeloudar 1 Fatemeh Lotfi-Goodarzi 2 Abstract- The study was

More information

EMOTIONAL INTELLIGENCE. Distributed by: Performance Programs, Inc. www.performanceprograms.com 1-860-388-9422

EMOTIONAL INTELLIGENCE. Distributed by: Performance Programs, Inc. www.performanceprograms.com 1-860-388-9422 EQ THE EMOTIONAL INTELLIGENCE ABILITY TO IDENTIFY AND MANAGE ONE S OWN AND OTHERS EMOTIONS. Report for John Doe ID HB690564 Date July 22, 2013 2013 Hogan Assessment Systems Inc. Introduction The Hogan

More information

EMOTIONAL INTELLIGENCE TESTING OF POLICE OFFICER APPLICANTS FOR A SMALL URBAN AGENCY. Article. Chief Arl Farris San Marino Police Department

EMOTIONAL INTELLIGENCE TESTING OF POLICE OFFICER APPLICANTS FOR A SMALL URBAN AGENCY. Article. Chief Arl Farris San Marino Police Department EMOTIONAL INTELLIGENCE TESTING OF POLICE OFFICER APPLICANTS FOR A SMALL URBAN AGENCY Article By Chief Arl Farris San Marino Police Department Command College Class XXXIV Sacramento, California October

More information

DO PROGRAMS DESIGNED TO INCREASE EMOTIONAL INTELLIGENCE AT WORK WORK? Fabio Sala, Ph.D. Hay/McBer http://ei.haygroup.com. Methods

DO PROGRAMS DESIGNED TO INCREASE EMOTIONAL INTELLIGENCE AT WORK WORK? Fabio Sala, Ph.D. Hay/McBer http://ei.haygroup.com. Methods Consortium for Research on Emotional Intelligence in Organizations EI Program Eval 1 DO PROGRAMS DESIGNED TO INCREASE EMOTIONAL INTELLIGENCE AT WORK WORK? Fabio Sala, Ph.D. Hay/McBer http://ei.haygroup.com

More information

Maintaining Relationship Wellness in Your life. Michelle Montero, Psy.D.

Maintaining Relationship Wellness in Your life. Michelle Montero, Psy.D. Maintaining Relationship Wellness in Your life Michelle Montero, Psy.D. To begin, why relationships? Relationships help us to buffer from stress Relationships offer us a sense of purpose We become more

More information

A Study on Customer Orientation as Mediator between Emotional Intelligence and Service Performance in Banks

A Study on Customer Orientation as Mediator between Emotional Intelligence and Service Performance in Banks International Journal of Business and Management Invention ISSN (Online): 2319 8028, ISSN (Print): 2319 801X Volume 2 Issue 5 ǁ May. 2013ǁ PP.60-66 A Study on Customer Orientation as Mediator between Emotional

More information

Mayer-Salovey-Caruso Emotional Intelligence Test

Mayer-Salovey-Caruso Emotional Intelligence Test Mayer-Salovey-Caruso Emotional Intelligence Test Resource Report David R. Caruso, portions adapted with permission from Mayer, Salovey, & Caruso (2002) Personal Summary Report. Toronto, ON: MHS. Copyright

More information

Emotional Intelligence and Effective Leadership

Emotional Intelligence and Effective Leadership Journal of Business Studies Quarterly 2013, Volume 4, Number 3 ISSN 2152-1034 Emotional Intelligence and Effective Leadership Bano Fakhra Batool, Superior University Abstract Emotional Intelligence has

More information

The Power of Color: What Does Your Color Say About You?

The Power of Color: What Does Your Color Say About You? The Power of Color: What Does Your Color Say About You? The COLOR CODE-Taylor Hartman, PhD The purpose of the profile is to help you identify your personality color (or type), which is the most important

More information

FOUNDATION YEAR Student Evaluation

FOUNDATION YEAR Student Evaluation FOUNDATION YEAR Student Evaluation I. Cover Sheet Student Name Home Phone Work Phone Cell Phone Email (Please Check) Full-time Part-time Field Instructor Work Phone Email Agency Cell Phone Site Address

More information

Higher Education545: Applications of Leadership and Learning Higher Education 543: Learning, Leadership, Ethics, and Teams in Action

Higher Education545: Applications of Leadership and Learning Higher Education 543: Learning, Leadership, Ethics, and Teams in Action Higher Education545: Applications of Leadership and Learning Higher Education 543: Learning, Leadership, Ethics, and Teams in Action Dr. Barb Licklider N247B Lagomarcino 515/294-1276 (Office) blicklid@iastate.edu

More information

Emotional Leadership Through Emotional Intelligence: High Achievers Do It; Low Achievers Don t

Emotional Leadership Through Emotional Intelligence: High Achievers Do It; Low Achievers Don t Emotional Leadership Through Emotional Intelligence: High Achievers Do It; Low Achievers Don t By Jacque L. King, Ph.D. Assistant Professor of Business Westminster College In its broadest definition, leadership

More information

THE WELLBEING FRAMEWORK FOR SCHOOLS

THE WELLBEING FRAMEWORK FOR SCHOOLS April 2015 21/04/15_16531 CONNECT SUCCEED THRIVE THE WELLBEING FRAMEWORK FOR SCHOOLS Introduction The NSW Department of Education and Communities (DEC) is committed to creating quality learning opportunities

More information

Emotional Intelligence Success Secrets: Unlock your Extraordinary Business Success, Wealth and Well Being. Action Guide

Emotional Intelligence Success Secrets: Unlock your Extraordinary Business Success, Wealth and Well Being. Action Guide Emotional Intelligence Success Secrets: Unlock your Extraordinary Business Success, Wealth and Well Being Action Guide Emotional Intelligence Success Secrets: How to Unlock Your Extraordinary Business

More information

Emotional Intelligence: What Works at Work *

Emotional Intelligence: What Works at Work * LAW LIBRARY JOURNAL Vol. 102:1 [2010-9] Making Management Work... Emotional Intelligence: What Works at Work * Lynne F. Maxwell ** 1 OK, I ll admit it. I just took Daniel Goleman s informal Emotional Intelligence

More information

Emotional Intelligence: How to Develop Skills for Success

Emotional Intelligence: How to Develop Skills for Success : How to Develop Skills for Success Presented by Diana Durek, M.S. Agenda What is? The Business Case for EI Developing EI Skills Poll Are you currently incorporating Emotional Intelligence development

More information

The New Leaders Transforming the art of leadership into the science of results

The New Leaders Transforming the art of leadership into the science of results The New Leaders Transforming the art of leadership into the science of results By Daniel Goleman, Richard Boyatzio and Annie Mckee Great leadership works through emotions. When leaders drive emotions positively,

More information

Using the Second Step: Social-Emotional Skills for Early Learning and Devereux Early Childhood Assessment (DECA-P2) Preschool Program Together

Using the Second Step: Social-Emotional Skills for Early Learning and Devereux Early Childhood Assessment (DECA-P2) Preschool Program Together Using the Second Step: Social-Emotional Skills for Early Learning and Devereux Early Childhood Assessment (DECA-P2) Preschool Program Together The Second Step program and DECA Preschool Program are both

More information

Sample Process Recording - First Year MSW Student

Sample Process Recording - First Year MSW Student Sample Process Recording - First Year MSW Student Agency: Surgical Floor, City Hospital Client System: Harold Harper, age 68, retired widower Date: November 18, 20xx Presenting Issues: Cardiologist observed

More information

THE IMPACTS OF EMOTIONAL INTELLIGENCE ON LEADERSHIP AND TEAMWORK

THE IMPACTS OF EMOTIONAL INTELLIGENCE ON LEADERSHIP AND TEAMWORK THE IMPACTS OF EMOTIONAL INTELLIGENCE ON LEADERSHIP AND TEAMWORK Whether Action Learning Sets (ALS) Improves Emotional Intelligence (EI) Authors: Ahsan Raza Muhammad Kashif Supervisor: Zsuzsanna Vincze

More information

Emotional Intelligence at Work. Hendrie Weisinger, Ph.D.

Emotional Intelligence at Work. Hendrie Weisinger, Ph.D. Emotional Intelligence at Work Hendrie Weisinger, Ph.D. Hweisinger@msn.com THE EMOTIONALLY INTELLIGENT FINANCIAL ADVISOR Table of Contents 1. Overview of Emotional Intelligence..P. 3 2. Ten Tips for Applying

More information

Introduction to Academic Coaching:

Introduction to Academic Coaching: Introduction to Academic Coaching: For Reading and Writing Faculty Presented by: Carol J. Carter, President of LifeBound & Student Success Expert What s changing in higher education? We are in a Higher

More information

Emotional Intelligence in the Workplace: Application to Leadership

Emotional Intelligence in the Workplace: Application to Leadership VOLUME 14, NUMBER 1, 2011 Emotional Intelligence in the Workplace: Application to Leadership Fred C. Lunenburg Sam Houston State University ABSTRACT Traditionally, intelligence was viewed as cognitive

More information

Online Adult Learning and Emotional Intelligence: Oxymorons? Dianne R. Hill, Ph.D. and Eduardo Rivera, Ph.D. St. Edward s University

Online Adult Learning and Emotional Intelligence: Oxymorons? Dianne R. Hill, Ph.D. and Eduardo Rivera, Ph.D. St. Edward s University Online Adult Learning and Emotional Intelligence: Oxymorons? Dianne R. Hill, Ph.D. and Eduardo Rivera, Ph.D. St. Edward s University dianneh@admin.stedwards.edu eduardor@admin.stedwards.edu ABSTRACT We

More information

Kouzes, J. M., & Posner, B. Z. (2007). The leadership challenge (4th ed.). San Francisco, CA: Jossey-Bass.

Kouzes, J. M., & Posner, B. Z. (2007). The leadership challenge (4th ed.). San Francisco, CA: Jossey-Bass. Kouzes, J. M., & Posner, B. Z. (2007). The leadership challenge (4th ed.). San Francisco, CA: Jossey-Bass. Reviewed by Chelsea Truesdell Introduction The Leadership Challenge serves as a resource for any

More information

VSA Wisconsin Emotional Intelligence Evaluation

VSA Wisconsin Emotional Intelligence Evaluation VSA Wisconsin Emotional Intelligence Evaluation I Mary Reinders Reinders Research Milwaukee, WI 53202 Phone: (414) 531-4093 Fax: (414) 270-0747 www.reindersresearch.com Emotional Intelligence Evaluation

More information

The Effect of Application-Based Training on the Emotional Intelligence of Criminal Justice Students

The Effect of Application-Based Training on the Emotional Intelligence of Criminal Justice Students The Effect of Application-Based Training on the Emotional Intelligence of Criminal Justice Students Wayne L. Davis Aiken Technical College Paul J. Leslie Aiken Technical College This study assessed whether

More information

Inside: Overview of the eight intelligences, In the Montessori School, Harmonious Development

Inside: Overview of the eight intelligences, In the Montessori School, Harmonious Development International Montessori Schools and Child Development Centres Brussels, Belgium www.international-montessori.org Brussels Introduction to the Eight Intelligences Inside: Overview of the eight intelligences,

More information

The ins and outs. of successful. leadership. Helping you to be a more effective leader

The ins and outs. of successful. leadership. Helping you to be a more effective leader The ins and outs of successful leadership Helping you to be a more effective leader What does your team expect from their leader? Someone who high-fives everyone from the post boy to the CEO on his way

More information

Emotional Intelligence (EQ) Coaching

Emotional Intelligence (EQ) Coaching Emotional Intelligence (EQ) Coaching Based on Developing Emotional Intelligence: Realizing success with performance-based EQ coaching, by Joseph Liberti, EQ at Work, 2005 Contents Definition EQ Coach Defining

More information

Online Executive Certificate in Global Leadership

Online Executive Certificate in Global Leadership Global Leadership Truly Global Focus. Truly Global Delivery. Thunderbird Online s facilitated online professional development programs provide you with a comprehensive education in core global business

More information

EMOTIONAL INTELLIGENCE Why it can matter more than IQ

EMOTIONAL INTELLIGENCE Why it can matter more than IQ EMOTIONAL INTELLIGENCE Why it can matter more than IQ Daniel Goleman Goleman begins by quoting Aristotle: Anyone can become angry - that is easy. But to be angry with the right person, to the right degree,

More information

career & work MACMILLAN LIFE SKILLS Lesson: Career and Work Teacher s notes Worksheet A

career & work MACMILLAN LIFE SKILLS Lesson: Career and Work Teacher s notes Worksheet A This lesson is about some of the different life skills needed in a job or career. It provides the opportunity to discuss many of the life skills covered on the Macmillan English site as they relate to

More information

St Petersburg College. Office of Professional Development. Business Skills. Finance and Accounting. Administrative Support.

St Petersburg College. Office of Professional Development. Business Skills. Finance and Accounting. Administrative Support. St Petersburg College Office of Professional Development Business Skills Finance and Accounting Finance and Accounting for Non financial Professionals Principles of Accounting and Finance Cash Flow Management

More information

November 8, 2013. Utilizing Emotional Intelligence to Drive Leadership Success. UTILIZING EMOTIONAL INTELLIGENCE to DRIVE LEADERSHIP SUCCESS

November 8, 2013. Utilizing Emotional Intelligence to Drive Leadership Success. UTILIZING EMOTIONAL INTELLIGENCE to DRIVE LEADERSHIP SUCCESS UTILIZING EMOTIONAL INTELLIGENCE to DRIVE LEADERSHIP SUCCESS November 8, 2013 Presenter: Mark Lusnar, PhD Vertical Quest Consulting Utilizing Emotional Intelligence to Drive Leadership Success Emotional

More information

Emotional Intelligence of Teacher Trainees

Emotional Intelligence of Teacher Trainees Emotional Intelligence of Teacher Trainees S. Jerslin 1 and Dr. N. Devaki 2 1 (Research Scholar, Department of Education, Gandhigram Rural Institute-Deemed University) 2 (Assistant Professor, Department

More information

Emotional Intelligence 1

Emotional Intelligence 1 Emotional Intelligence 1 Chapter One: Introduction Research has suggested that some people are more successful in their careers than others even when they have had equal educational and experiential opportunities

More information

Emotional Intelligence Among Surgical Nurses in Latvia

Emotional Intelligence Among Surgical Nurses in Latvia Procedia - Social and Behavioral Sciences 30 (2011) 1908 1912 WCPCG-2011 Emotional Intelligence Among Surgical Nurses in Latvia Liana Deklava a, Inga Millere b a,b Riga Stradinš University,Ffaculty of

More information

Please take the next 5 min to complete the Thomas-Kilmann Conflict Mode Instrument (TKI) located at your table

Please take the next 5 min to complete the Thomas-Kilmann Conflict Mode Instrument (TKI) located at your table Welcome Please take the next 5 min to complete the Thomas-Kilmann Conflict Mode Instrument (TKI) located at your table Consider situations when you may have experienced conflict in the workplace. Read

More information