Bristol Drug and Alcohol Treatment Directory. A guide to Bristol s Recovery Services

Transcription

1 Bristol Drug and Alcohol Treatment Directory A guide to Bristol s Recovery Services

2 If you would like this information in a different format, for example, Braille, audio CD, large print, electronic, BSL DVD or community languages, please contact us on:

3 INDEX page Drug & Sex Litter Clean Up Team 2 Introduction 3 Advocacy Service for Drug Users 4 ARA (Addiction Recovery Agency) 5 Battle Against Tranquillisers 6 Bristol BASE 7 Bristol Drugs Project (BDP) 8 Bristol & District 10 Tranquilliser Project Bristol Royal Infirmary Drug 11 Specialist Nursing team Bristol Specialist Drug & Alcohol 12 Service (BSDAS) CAAAD Project 14 CJIT (Criminal Justice 16 Intervention Team) HAWKS (Hartcliffe & 17 Withywood Kick Start) HMP Bristol 18 IMPACT (Integrated Offender 19 Management Team) KWADS (Knowle West Alcohol 20 & Drug Service) Maternity Drug Clinic 21 Mutual aid groups 22 Needle exchanges in Bristol 23 1 page Nilaari 24 Salvation Army The Bridge 25 Programme Serenity House 26 Southmead Project Touchstone 27 St James Priory Project 28 Streetwise 29 Young people s services 30 Opening Doors UFO Bristol Drug 32 Treatment Service Users Forum Drug Legislation, includes: 33 Misuse of Drugs Act Updated List of Controlled Drugs 33 December 2011 Drugs Act 2005, and other legislation 34 What happens if you are caught 36 with drugs Police power to stop and search 36 Police right to search premises 36 Drugs on holiday 37 Travelling with prescribed controlled 37 drugs Housing advice 39 Temporary accommodation 41 Food services 43

4 INDEX page Other advice and helpline services 46 Physical health 46 Mental health 47 Sexual health 47 Advice and services for women 48 Advice & services for men 48 Advice & services for Lesbian, 49 Gay, Bi-sexual and Transgender people Advice & services specific to Black 49 & Minority Ethnic people Advice & services for older 50 people, childcare services Advice & services for families, 50 parents, relatives and carers Advice & services for young people 51 Domestic abuse services 52 Sexual abuse services Legal, victim and offender advice 53 & services Financial advice 54 Emergency services and numbers 55 Note page 56 Drug & Sex Litter Rapid Clean Up Team Tel: Finding a syringe/needle If you see a needle, syringe or condom anywhere in the city do not touch it or attempt to pick it up but immediately ring: between 8.30am 6pm Monday Friday. Our Rapid Clean Up Team will be there as quickly as possible. Out of hours service Call the Emergency Control Centre:

5 This Service Directory has been produced by Safer Bristol to assist anyone wanting to find out about drug and alcohol treatment and how to access services. It also covers current legislation, emergency services, helplines, needle exchange, temporary accommodation and what to do about getting rid of drug litter. The Directory lists drug and alcohol treatment and support agencies in alphabetical order. The Directory brings together all services for substance misuse treatment including treatment for dependence on illicit drugs, alcohol, legal highs and in all settings (community, in-patient/residential and prison). The focus is on the individual, not the drugs they are using at any given time and their personal journey to recovery. Research tells us that treatment works for people with substance misuse problems. However, success depends upon individuals getting into treatment that is right for them and enabling and supporting their ambition to recover, so this Directory is here to help. What is currently available in Bristol? Treatment for drug and alcohol misuse problems comes in a variety of forms. These range from services where anyone can walk in off the street to more structured services that you need to make an appointment for. Walk-in or open access services Advice and information Drop-in services Needle exchange Carers/family support services (these can also be structured) Structured treatment Specialist prescribing GP prescribing & shared Care Detoxification (in a hospital, residential or home setting) Day programmes Counselling Relapse prevention Residential rehabilitation The Service Directory is produced by Safer Bristol in consultation with service providers and service users. Whilst every effort has been made to ensure information in the Directory is as accurate as possible at the time of going to print, no responsibility can be accepted for any errors or omissions. Please check the online version for any changes, updates and amendments at 3

6 Advocacy Service for Drug Users Contact details The Care Forum The Vassall Centre Gill Avenue Fishponds BS16 2QQ Tel No: Opening hours Monday Friday 9am 5pm Drop in sessions held at BDP, CAAAD and Nilaari contact service for details Services available An independent service that aims to provide advocacy/support to people who use or would like to use Bristol s drug services and have issues/complaints about these services that they feel are not being listened to or acted on. These are a few examples of the issues we may be able to help you get your voice heard about: Getting treatment that suits you Prescribing doses and medication Daily pick up Complaints about services Dismissal from services Who can access the service? Over 18 years How do people access the service? Self referral by phone or in person at one of the drop-in sessions Professional referral by phone or in writing Are there any costs to the service user? No 4

7 ARA (Addiction Recovery Agency) Contact details Kings Court, King Street, Bristol, BS1 4EF Tel No: Fax No: Opening hours Monday Friday 9am 5pm Services available Community recovery service Alcohol misuse service Relapse prevention service Supported housing Floating support Who can access the service? Over 18 years Under 18 years (young persons service - contact for details) Abstinent & non abstinent Drug & alcohol users How do people access the services Self referral - phone agency or attend drop-in / information sessions Professional referral - phone / fax / / letter Are there any costs to the service user? No Directions: Based in the centre of Bristol on King Street (opposite the Old Vic Theatre) 5

8 Battle Against Tranquillisers Contact details PO Box 658, Bristol, BS99 1XP Tel: (Office) Helpline: Opening hours Telephone Helpline open 9am 8pm 7 days a week Services available Telephone helpline Support groups Several informal support groups in and around Bristol. Anyone is welcome to attend, including friends and family members seeking information/advice. Contact service for details of when & where these are held. Home visits these can be either one to one or with family/friends. Contact service for further details Advocacy Drop In Centres you can arrange to see an advisor at drop in centres across Bristol. Contact service for further details Educational services Who can access the service? People taking benzodiazepine on prescription or in combination with illicit substances or alcohol. Over 16 Years Clients must be sober to attend the agency How do people access the service? Self referral phone helpline Professional referral phone or written Are there any costs to the service user? No 6

9 Bristol BASE (Barnardo s Against Sexual Exploitation) Contact details Tel: Fax: bristolbase@barnardos.org.uk Opening hours Mon Thurs 9am 5pm Friday 9am 4.30pm Services available Bristol BASE This service is for young people aged up to 18 years who are at risk of sexual exploitation or who are being sexually exploited. It offers: A safe environment within Bristol BASE for young people whose living environments are unsafe or unstable An inclusive service for both young men and young women Direct work with young people to help them understand the dynamics of the exploitation they face Direct casework with young people to promote self-esteem and raise aspirations. Provision of training on child protection and sexual exploitation to professionals Access to a drugs worker, CAMHS nurse and sexual health nurse on site Advocacy support for young people around a range of issues impacting on their lives Who can access the service? Young people under 18 Years How do people access the service? Self referral by drop-in or phone Professional referral by phone or in writing Are there any costs to the service user? No - service is free for all young people who are the responsibility of Bristol local authority 7

10 Bristol Drugs Project (BDP) Contact details 11 Brunswick Square Bristol BS2 8PE Tel: Fax: Opening hours Directions: From the centre, Mon Fri 9.30am 5.00pm cross over Bond Street and turn onto York Street, continue onto Appointments available until 8pm Brunswick Square. (For Counselling, pod, and other Services by arrangement) Saturday 9.30am 12.30pm Auricular acupuncture (delivered by peer support project) Mon Fri at 1.10pm Saturday at 11.10am Women only space available Wednesday 11am - 1pm (Crèche Available) Older drug users group Wednesday 4.30pm 6pm Groups hosted SMART-UK group - Wednesdays and Thursdays 6pm 8pm NA - Fridays 6.30pm 8pm Mobile harm reduction service (MHRS) Offering access to all services as well as Needle Exchange See details of MHRS Sites on (page 23) 8

11 Services available: All work in a client centered way promoting change and recovery. First point of contact Needle exchange Open access drop-in Advice & information Structured treatment Shared care (delivered at health centres across Bristol) Community detox Counselling Group-work programme: w Preparation & change w Foundations in recovery w Recovery day programme w Boost Group-work information session Weds 3.30 Peer support project The peer support project is made up of BDP service users, past and present who are willing to donate their time and share their experiences with others. Support for visually impaired & hearing impaired 9 pod service: A new response for people getting into problems with other drugs ketamine or amphetamine, cocaine or cannabis, ecstasy or mephedrone. Cannabis support group Thursday at 2.00pm Ketamine support group Please call for details Other services (Community Based) Family support service w Mentoring and youth groups for those affected by parental substance misuse w Maternity service w Father s group (Please call for details) Early intervention/youth work service Housing support service Detached work Criminal justice work Who can access the service? Over 18 years Under 18 Years - youth service only Drugs users (Abstinent & non abstinent) Family / carers Primary alcohol users to some services (please call for details) How do people access the service? Self referral drop-in (no appointment necessary) or phone Professional referral by phone, in writing, by directing to drop-in Are there any costs to the service user? No Additional support services Translation service

12 Bristol & District Tranquilliser Project Contact details 88 Henleaze Road Bristol BS9 4JY Tel: (Office) Helpline: Opening hours Monday Thursday 10am 4pm Services available Telephone helpline Support groups there are several groups running around the Bristol area for clients using this service. Contact the service for details of when and where these are held Drop in service 5 times a week. Contact the service for further information One-to-one prescribed drugs counselling service Who can access the service? Over 18 Years People taking prescription benzodiazepines, sleeping tablets and / or antidepressants Clients must be abstinent from illicit drugs and alcohol misuse How do people access the service? Self referral - phone helpline Professional referral - phone or in writing Are there any costs to the service user? No Directions: Situated on Henleaze Road 10

13 Bristol Royal Infirmary (BRI) Drug Specialist Nursing Team Contact details Bristol Royal Infirmary Upper Maudlin Street Bristol BS2 8HW Tel No: bleep 5129 BRI Tel No: Mincom: Times available Monday to Friday 9am 5pm Services available There are lots of ways that the nurses can support people during their stay in hospital but in the main they ensure that there is continuity of care for people who require drug treatment services whilst they are in hospital. Ensuring that substitute prescribing continues whilst in hospital Continued contact with community support/treatment services If you do not have a script in the community help to ensure you are started on a script Referral to other drug or alcohol treatment and support services Advice and information on drug or alcohol treatment services Who can access the service? Patients in the BRI. How do people access the service? Self referral by phone Health care referral nurse or doctor Are there any costs to the service user? No Directions: Upper Maudlin Street is in Bristol City Centre. From James Barton roundabout take the Marlborough street turn and this leads into upper Maudlin street. There are limited parking facilities but bus stop and car parks are nearby. 11

14 Bristol Specialist Drug & Alcohol Service (BSDAS) Contact details Blackberry Centre Blackberry Hill Hospital Manor Road Fishponds Bristol BS16 2EW Tel: Fax: Opening hours Monday to Friday 9am - 5pm Please enquire about extended opening hours Stokes Croft Stokes Croft Bristol BS1 3QP Tel: Fax: Opening hours Monday to Friday 9am 5pm Please enquire about extended opening hours Colston Fort 1 Colston Fort Montague Place Bristol BS6 5UB Tel: Fax: Opening hours Monday to Friday 9am 5pm Please enquire about extended opening hours Directions: UWE Glenside Campus enter via the blue entrance. First Bus Service 5 travels from Bristol City Centre to Small Lane. Wessex Link Service U3 travels from Bristol City Centre to UWE Glenside Campus (Blackberry Hill) Directions: Service users may use the Bristol University and free hospital bus which stops at the Oncology Centre on Horfield Road. First Bus service 20 and 21 stop outside Colston Fort. The nearest rail stations are Redland and Clifton Down (both approximately 0.6 miles). 12 Directions: First Bus Service 5, 25, 70, 71, 72, 73, 75, 76, 309 and 310 stop near Stokes Croft Clinic.

15 Acer Inpatient Unit Blackberry Hill Hospital Manor Road Fishponds Bristol BS16 2EW Tel: Fax: Services available Assessment Specialist prescribing Inpatient treatment Community/home detoxification Blood borne virus services Naltrexone Specialist maternity services Rapid access prescribing Supervised consumption/dispensing Psychological interventions Community care assessments Care co-ordination Alcohol (day treatment programme) Dual diagnosis Club drug drop in Transitions service (working with year olds) Who can access the service? Over 18 years Drug users Primary alcohol users Abstinent Non-abstinent How do people access the service? Professionals referring to SPE (Single Point of Entry) Tel: Fax: Are there any costs to the service user? No Clients can be seen at various satellite and outreach clinics throughout the city, arranged through a key-worker. (see map opposite) 13

16 CAAAD Project Contact details The CAAAD Project Barton Hill Settlement 43 Ducie Road Barton Hill Bristol BS5 0AX Tel: Fax: Opening hours Mon to Thurs 9am pm for phone calls and Appointments Drop-in's Mon, Weds and Thurs 2pm - 4pm Ear acupuncture Mon, Weds & Thurs 3pm Liver well being drop-in Weds 11am - 1pm Ear acupuncture available Women's drop-in Mon 1pm - 3pm * (*Based at the Family Centre) Services available CAAAD is part of the Barton Hill Settlement (BHS). BHS runs a wide range of services including a Family Centre, Young Peoples Project, Play Rangers, help with getting people into volunteering, lunch clubs and shopping trips, various debate workshops and multi culture feasts. The CAAAD Project runs three main services - Drop-In, Counselling and Hepatitis Support for the over 50's. CAAAD also offers volunteering opportunities. Directions: Located at the top of Ducie Road, entrance via the main site of the BHS, 3mins walk from the station. There is a more discreet entrance on Bright Street, following Morton Street opposite the train station, walk through the concrete bollards by Cashmore House on your left on to Bright Street. Towards the top of this road CAAAD has a red door number 28 with a buzzer system just before the Swan Public House. Buses 6,7,36, 41,42,43,44,45 from Centre all stop outside station Train stops at Lawrence Hill Station - 200yds from project. 14

17 Drop in Access support by talking to one of or drugs/alcohol workers Assessments, signposting & referrals to other services Mental health workers in every Thursday Ear acupuncture, detox tea Free phone and internet No appointment needed Counselling Initial assessment process Drug and alcohol counselling runs as 50 minute sessions over 6-14 weeks More flexible complex needs service available Addresses harm reduction and lifestyle choices, and will aim to build resilience and looks at ways to help people move into recovery or abstinence Hepatitis and liver health for over 50 s Non clinical 1:1 support from our specialist worker for those at risk or diagnosed Hepatitis and liver well being promotion workshops available Weekly Drop-In Community support Focussing on increasing access and availability of appropriate and effective services to local people with problematic drug/alcohol issues. Who can access the service? Over 18 years Drug Users, alcohol users, dual diagnosis, complex needs, abstinent How do people access the service? Self referral by phone or at drop-in Professional referral by phone or in writing Are there any costs to the service user? No all CAAAD services are free 15

18 CJIT (Criminal Justice Intervention Team) Contact details Room G05 G21 Ground Floor Council House College Green Bristol BS1 5TR (CJIT entrance is door 3 on Frogmore Street) Tel: Fax: cjit@bristol.gov.uk Opening hours CJIT office Mon - Fri 9am 5pm Drop-in Mon, Tues, Thurs & Fri 11.30am 4pm Custody suite Mon Fri 9am 7pm Sat 9am 3pm Sun 10am 2pm Court office Mon Fri 9am 5pm Services available Care co-ordination Care planned support Groupwork programme Who can access the service? Over 18 years Non-abstinent Class A drug users who are in the criminal justice system Are there any costs to the service user? No Additional information Bus fares can be refunded for appointments 16 Note: CJIT will be moving during 2012 to: 5th Floor The Bridewell 1 Bridewell Street Bristol BS1 2AA How do people access the service? Professional referral via CJIT, CARATS or DMT/POU on completion of order or for CCA Self-referral only possible if the person has been a CJIT client within the past 2 years.

19 HAWKS (Hartcliffe & Withywood Kick Start) Contact Community Building Peterson Ave Hartcliffe Bristol BS13 0BE Tel: Fax: Opening hours Monday Thursday 9am 5pm Fridays 9am-1pm Services available Family support service support parents/carers with problematic drug / alcohol mis/use who live in South Bristol Early intervention service - for young people who are concerned around their own drug / alcohol mis/use & live in South Bristol Hidden harm service - for young people 5-18 who are affected by a parent or carer s drug / alcohol mis/use & live in South Bristol Who can access the service? Parents / carers who are over 18 Years Children & young people 5-18 Years How do people access the service? Self referral - by phone, website or drop-in Professional referral - by phone, fax, post or website Are there any costs to the service user? No Directions: From Hartcliffe Way to the roundabout take the third exit towards Hartcliffe. Travel along Hareclive Road till you come to traffic lights and Morrisons petrol station on your left, you need to turn left here and we are next to Greggs bakery and opposite Morrisons supermarket 17

20 HMP Bristol Contact details 19 Cambridge Road Horfield Bristol BS7 8PS Tel: CARATS TEAM Services available Brief interventions (1-3 sessions) Full assessments with referrals into housing, prescribing, mental health, education/ employment, offender management unit. Pathways into prison 12 step rehabilitation treatment and prison therapeutic communities, managed community care assessments for release into community rehabilitation treatment Care planned support Structured day programme Specialist prescribing In-patient detoxification/stabilisation Primary alcohol treatment Advice and information Criminal justice resettlement with links to the IMPACT team Recovery through fitness service NA/AA Detached work Dedicated relapse service Who can access the service? Over 18 years Abstinent Non-abstinent Self-referral to CARAT s team How do people access the service? Referral from CJIT Self-referral to CARAT s team Clients housed on a recovery wing within the Prison. Are there any costs to the service user? No Directions: Travelling up Gloucester Road from the city centre turn left onto Cambridge Road. 18

21 IMPACT (Integrated Offender Management Team) IMPACT is an amalgamation of the Prolific Offending Team, the Drugs Management Team, the prolific youth s from the Youth Offending Team and CJIT (Criminal Justice Intervention Team). IMPACT operates from Decourcy House, The Council House and Kenneth Steele House (Information Hub). Contact details Decourcy House Upper York Street Bristol BS2 8QN Tel: Fax: impact@avon-somerset.probation.gsi.gov.uk Room G05 G21, Ground Floor Council House College Green Bristol BS1 5TR Tel: Fax: cjit@bristol.gov.uk IMPACT Information Hub Kenneth Steele House Tel: Fax: IMPACTbristol@avonandsomerset.police.uk Opening hours Monday to Friday 9am to 5pm IMPACT is a team where police, prison, probation and local authority agencies have joined forces to share information in order to identify, to target and to engage those offenders causing the most harm in our community and make Bristol a safer city. IMPACT does this by providing them with the opportunity to change, backed up by swift enforcement for those who choose not to comply 19 Services available Intensive supervision Referral to drugs support and treatment Referral to accommodation support Referral to education, training and employment support Referral to probation offending behaviour programmes Fast track enforcement of court orders and licences Referral for residential treatment Women s group How do people access the service? Eligible offenders are identified by, Courts, Police, Prison, Probation and Local Authority Agencies and must meet the relevant criteria. Are there any costs to the service user? No

22 KWADS Supporting Drug & Alcohol Affected Families Contact details Filwood Broadway Knowle Bristol BS4 1JL Tel: Fax: Opening hours Monday to Friday 9.30am to 5.00pm Contact the Kwads office for programme schedules for evening and daytime groups Services available Assessment and care planning sessions Education groups (ten week course, one evening a week) Themed workshops Family and friends forum Helpline Advice and information Self help manuals 1 to 1 support Professional training Herbal teas Who can access the service? Anyone who is concerned about the alcohol and/or drug misuse of a loved one Professionals who need expert advice about our services to families How do people access the service? Self referral by calling the office number Professional referral by phone or letter Via website Are there any costs to the service user? There may be some charges to some services introduced in the future. 20 Directions:

23 Maternity Drug Clinic Contact details St Michael s Maternity Drug Clinic St Michael s Hospital Southwell Street Bristol BS2 8EG Tel: Antenatal Clinic Tuesday Mornings Directions: There is a free hospital bus from the city centre to St Michaels Hospital. Car park nearby with parking for disabled drivers Southmead Maternity Drug Clinic Southmead Hospital Westbury on Trym Bristol BS10 5NB Tel: Antenatal Clinic Monday afternoons Coordinator for Maternity Drug Service based at Bristol Specialist Drug and Alcohol Service The Blackberry Centre, Blackberry Hill Hospital Manor Road Fishponds Bristol BS16 2EW Tel: Fax: Services available Maternity service including: Specialist maternity care Specialist prescribing Advice & information Family support services 21 Directions: Southmead Hospital There are bus stops outside the hospital and an on site car park with disabled parking Who can access the service? Pregnant clients who are: Current drug/alcohol users Abstinent but needing support How do people access the service? Professional referral by phone or in writing For advice contact either BSDAS (or specialist midwives at either hospital) Are there any costs to the service user? No

24 Mutual Aid Groups Lots of people find that attending mutual-aid groups supports them in their treatment journey and helps them maintain recovery. The groups listed below are all non-profit organisations. All meetings are free to attend but contributions are welcome. Meetings are regularly held throughout the city. Alcoholics Anonymous (AA) National Helpline: Avon & Somerset Alcoholics Anonymous Tel: hours Narcotics Anonymous (NA) Membership is open to anyone with a drug problem seeking help, regardless of what drug or combination of drugs have been used. The only requirement for membership is a desire to stop using drugs. Helpline: Office open 10am until 10pm, seven days a week. Out of hours, home divert system runs a 24 hour service NAHelpline@ukna.org Cocaine Anonymous (CA) The only requirement for membership is a desire to stop using cocaine and all other mind-altering substances. Helpline: helpline@cauk.org.uk Families Anonymous (FA) For relatives and friends of people involved in the abuse of mind-altering substances, or with related behavioural problems. Helpline: office@famanon.org.uk 22 SMART Recovery UK/Bristol All Bristol commissioned drug treatment services have SMART Champions within their agencies who facilitate SMART meetings, some of these are open to the public and some are specifically for clients of the service. The Substance Misuse Team have entered into a partnership with SMART Recovery UK which actively encourages providers to support SMART within their services and the wider community. For people experiencing addictive behaviours. Tel: bristol@smartrecovery.org.uk SOS (Secular Organisation For Sobriety) Bristol UK Tel info@sosbristol.co.uk

25 Needle Exchanges in Bristol All needle exchange services should display the symbol below Static & mobile needle exchange Bristol Drugs Project Tel: Website: BDP provide a needle exchange service from their Brunswick Square site (see map on page 8). Mon-Fri 9.30am-5pm Sat 9.30am-12.30pm Pharmacy needle exchange There are currently around 25 pharmacies across the city providing a needle exchange service. Please contact BDP to confirm your nearest pharmacy and it s opening hours: Tel: Mobile Harm Reduction Service The Mobile Harm Reduction Services (MHRS) run by BDP operates from sites around the city: This service offers access to BDP services, advice and information as well as Needle exchange. Hartcliffe Morrisons lower car park Knowle West Hartcliffe Road Opposite KWADS Jamaica Street Kings Square Southmead Ullswater Road, near Southmead Health Centre Stockwood Lyons Court Road, off Sturminster Ave. Mon, Wed & Fri Mon, Wed & Fri Tues Tues Thur 3pm pm 12pm- 2.30pm 5.30pm - 8pm 1.30pm pm 1.30pm pm Wade Street Wed 5.30pm-8pm Outside Logos House Thur 5.30pm-8pm Fri 5.30pm-8pm Warwick Road Wed 9pm 12am Easton Fri 9pm 12am Please contact BDP to confirm times / locations of visits: Tel:

26 Nilaari Contact details 184 Stapleton Road Easton Bristol BS5 0NZ Tel: Fax: Opening hours Monday Thursday 9am 5pm Friday 9am 4.30pm Services available Structured day programme Stimulant specific group work programme (Phambili) Brief interventions Counselling Care planned support Advice and information Detached work Relapse prevention Criminal justice Who can access the service? Over 18 Years Drug and alcohol users Non-Abstinent Abstinent How do people access the service? Self referral by phone or drop-in Professional referral by phone or in writing Are there any costs to the service user? No 24 Directions: A number of buses (4, 24, 48, 49) run frequently along Stapleton Road to/from the city centre.

27 Salvation Army - The Bridge Programme Contact details Wade Street St Judes Bristol BS2 9EL Tel: Fax: Patricia.Harrison@salvationarmy.org.uk Opening hours Open 24 Hours a Day Services available Care planned support Specialist prescribing Preparation programme Residential rehabilitation In-patient detoxification Advice & information Who can access the service? Over 18 years Drug users Non-abstinent (the residential rehab will accept referrals for clients that have already detoxed) Preparation programme is not available to women How do people access the service? Self referral by phone or by drop in Professional referral by phone or in writing. For residential rehab a community care assessment must be completed Are there any costs to the service user? Yes: Directions: 5 minutes walk from Broadmead. There are bus stops near the organisation the numbers 48,49 & 5 can be taken from the city centre per week contribution towards breakfast, heating and lighting on preparation programme per week on detox & rehab as this is full board (3 meals/day). Further treatment costs to be discussed with service manager where applicable e.g. out of area, client has tenancy etc. 25