Parallels SMB Cloud Insights TM for the United Kingdom

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Parallels SMB Cloud Insights TM for the United Kingdom"

Transcription

1 Profit from the cloud TM 2013 Parallels SMB Cloud Insights TM for the United Kingdom United Kingdom

2 Table of Contents Executive Summary...1 Definitions...2 Infrastructure as a Service (IaaS)...4 Web Presence and Web Applications...6 Hosted Communication and Collaboration...8 Hosted Premium Hosted PBX Business Applications Conclusion... 12

3 Executive Summary The UK cloud services market for small and medium businesses (SMBs) is evolving rapidly, with an immense array of services and applications now available to help SMBs grow, collaborate, and compete in a global marketplace. Entering its third year of SMB Cloud Insights reports, Parallels research shows how the UK market has shifted in the past year, with SMBs now expanding beyond traditional hosted services to consume an ever larger number of cloud applications. Having initially interviewed UK SMBs of different sizes and industries about their cloud service consumption, plans, and attitudes in 2011 and 2012, Parallels has refreshed this research for 2013, conducting 600 new interviews to determine what changes have taken place in the intervening months. Our research addressed SMBs cloud service use with respect to four specific categories: Infrastructure as a Service (IaaS), web presence and web applications, hosted communication and collaboration, and online business applications (a category also known as software as a service, or SaaS). By combining the results of these interviews with our past research and deep industry knowledge, we have created a broad view of the UK SMB market for cloud services in 2013, including an understanding of how the space has grown and evolved over the past year. This paper summarizes our findings and focuses on the UK SMB cloud market growth and future opportunities. As of summer 2013, Parallels calculated the UK SMB market across all categories of cloud services to be 1.4B. As shown in Figure 1, IaaS contributes 574M to this market, web presence and web applications contribute 337M, hosted communication and collaboration (consisting of hosted premium and hosted PBX) adds 52M, and business applications account for the remaining 474M. The UK SMB market across all categories of cloud services has reached 1.4B. Looking forward, the UK will continue to experience strong growth across all cloud services and will remain among the most mature SMB cloud markets worldwide. Parallels predicts the UK SMB market will grow by 20% year-over-year for the next 3 years, reaching 2.5B in Service providers who are able to stay on top of SMBs changing cloud needs and reach these SMBs with the right mix of services and applications will grow and profit in the exciting years to come. The following sections of this report examine UK SMBs use of each of the four categories of cloud services in more detail, describing their current use of these services and their future plans for spending. 1

4 Figure 1. SMB cloud services market size and growth in UK ( ) 1.4B 1.2B 30% 26% 14% 22% Infrastructure as a service (IaaS) Web Presence and Web Applications Hosted Communication & Collaboration Business Applications Definitions Cloud Service Categories This research is focused on the cloud services that matter most to SMBs: IaaS, web presence and web applications, hosted communication and collaboration, and a general category we refer to as business applications. We define each of these cloud service categories as follows: Infrastructure as a Service (IaaS; formerly called hosted infrastructure in Parallels SMB Cloud Insights ). This category includes dedicated servers, virtual private servers (VPS), managed hosting, and utility or elastic computing. In 2013, we expanded this category to include add-on applications and services for hosted infrastructure, such as control panels, development platforms, LAMP stack (Linux, Apache, MySQL, PHP), security, server backup, and SQL databases. Web presence and web applications. This category includes third-party web hosting, blogging services, domain registration, SSL and ecommerce add-ons, and site-building tools. In the 2013 research, this category expanded to include additional high-opportunity web applications web server backup, content delivery networks (CDN), content management, mobile optimization tools, search engine optimization (SEO), and web server security and health monitoring. Hosted communication and collaboration. This category consists of business-class services, including security, archiving, and mobility; and hosted phone services, including hosted PBX. Business applications. This category includes ten major types of software applications that can be accessed online file sharing, instant collaboration, online accounting, online backup and storage, online CRM, payroll and HR, phone conferencing, support and help desk, virtual desktop (VDI), and web conferencing. For each of these cloud service areas, Parallels captured SMBs current use, attitudes, future plans, and market size. This report primarily covers the current market size and future outlook for the SMB 2

5 cloud in the UK, however a wealth of other data is also available for custom data requests. SMB definition and segmentation As for our definition of SMBs also known as small and medium enterprises, or SMEs we follow other research and academic organizations in defining them as companies with 1 to 250 employees. There are around 1.7M such SMBs in the UK today. Sub-categories within the SMB segment include: Micro SMBs (companies with 1-9 employees) Small SMBs (companies with employees) Medium SMBs (companies with employees) This year, we did not focus our research on businesses in the UK that have no employees (sole proprietor only), because these SMBs have significantly lower adoption rates and somewhat different needs than the larger SMB market. However, this group of small businesses should still be considered a good market for cloud services, particularly for basic services like web hosting and some online business applications. Parallels further segments SMBs by their IT decision maker and the type of cloud opportunity represented by each business (in terms of their current or future adoption of various cloud services). IT Decision Makers SMBs with no IT staff ( do-it-yourselfers ). For these SMBs, the business owner or a senior member of the company handles all IT purchasing decisions, as well as installation and maintenance of IT solutions. These decision makers need to know how a cloud service will benefit their business and their bottom line. They also need solutions whose user interface is simple enough to not require detailed IT expertise. To market successfully to this group, focus on the business benefits of cloud services, while minimizing technical complexity. SMBs that hire IT consultants. IT consultants want to know about the technical specifications of the cloud service, its configuration and management, best practices, and other technical advice. Having a white-label reseller offering designed for IT consultants one that gives them the opportunity to resell cloud services to the SMB end customer without having to manage the infrastructure themselves will help reach this target audience, as will sales and marketing strategies that target the broader IT channel, including distributors. To better understand SMB behavior, SMBs can be segmented by size, IT decision maker and opportunity type. SMBs with a dedicated IT staff. For these SMBs, IT personnel are the primary audience. While they need to know the business benefits so they can pass them on to senior management, they them-selves are much more concerned with the technical aspects of the solution and whether or not it fits the needs of their company. Clear, detailed documentation about technical specifications, strong support, and cutting-edge technical features will be the key selling points for this audience. 3

6 Cloud Opportunity Type Cloud leapers. This category consists of SMBs that currently are not using an in-house IT solution (that is, they have no servers, no web server, or no PBX system) and are likely to move straight to the cloud, leaping over the typical intermediate step of purchasing in-house IT. These companies might have rudimentary IT equipment, such as external hard drives for storage or Excel workbooks for accounting, but they don t have the level of in-house infrastructure or software used by the cloud converters (see below). The cloud leaper category also includes startups that choose cloud services over traditional in-house IT as they start their business. Cloud converters. These SMBs currently have in-house solutions but are either moving or planning to move to hosted services. For example, many SMBs that currently have in-house servers may switch to hosted servers when it comes time to upgrade their infrastructure. Cloud expanders. These SMBs, who are already using some form of cloud services, represent an opportunity for upselling to new and expanded cloud offerings. For example, an SMB who is using web hosting would be acting as a cloud expander when they purchase mobile optimization to complement their website. Infrastructure as a Service (IaaS) In the past year, the UK SMB market for Infrastructure as a Service has continued to grow strongly, increasing 22% and reaching a current value of 574M. In the past year, the UK SMB market for Infrastructure as a Service has continued to grow strongly, increasing 22% and reaching a current value of 574M. This market size encompasses overall hosted server use including both basic IaaS offerings (such as dedicated servers and virtual private servers) and add-on services (such as security and server backup). 28% of UK SMBs now use a hosted server, a solid increase from the 21% penetration rate seen in The growth was driven largely by micro and small SMBs (those with under 50 employees) purchasing their first servers from the cloud, rather than choosing to buy an in-house server. Growth in medium SMBs use of IaaS mainly came from companies converting from in-house servers to hosted servers. As shown in Figure 2, in-house infrastructure use is still more prevalent than hosted server use, especially among the small and medium size segments. Additionally, 12% of small SMBs and 22% of medium SMBs use both hosted and in-house infrastructure. As these companies in-house infrastructure ages, we expect that many of these SMBs will convert to hosted infrastructure, fueling continued double-digit growth in this space. 4

7 Figure 2. Server penetration among UK SMBs (2013) 100% 5% 1% 75% 50% 50% 58% 50% 25% 0% 24% 11% 22% 6% 34% 20% 19% Micro Small Medium Overall, 29% of UK SMBs now use hosted servers. Hosted Servers Both Hosted and In-house In-house Servers No Servers Future Outlook Moving forward, Parallels foresees that the IaaS market will continue its growth at a similar rate to the last several years. We estimate that the market will grow with a 22% compound annual growth rate (CAGR) through 2016 to become a 1.0B market. In the medium term, IaaS is likely to plateau somewhat especially among small businesses as the market saturates and software-as-a-service draw businesses away from self-hosting their applications. Over the next several years, however, the IaaS market still shows good growth potential across all SMB opportunity segments the cloud leapers, cloud converters, and cloud expanders. Starting with cloud leapers, just over 50% of UK SMBs still don t use servers of any type, and as these SMBs leap to the cloud, they will drive much of the growth of the IaaS market. Especially among micro and small SMBs without dedicated IT staff or IT consultants, hosted servers have the advantage of not requiring the maintenance effort or technical expertise that an in-house server needs, making it the logical choice when they have the need to add a server to their growing business. 30% of micro SMBs and 45% small SMBs are interested in adding hosted servers over the next 3 years. Cloud converters will also contribute to the IaaS market growth over the next several years as current in-house servers need to be replaced. Although we only saw cloud converter growth among medium SMBs in 2012, we expect to see cloud converter opportunity from all SMB segments in the near team. Approximately 15% of UK SMBs with in-house servers report they plan to switch to hosted servers in the next 3 years. This cloud converter opportunity will remain particularly strong among medium SMBs, where 30% plan to switch to hosted servers. The largest long-term contributor to market growth, however, will likely be SMBs purchase of add-ons to complement their hosted servers. Offering add-on applications not only can motivate more SMBs to move to the cloud through the promise of enhanced security, for example but also can increase service providers revenues. Today, a substantial 70% of UK SMBs are already using a range of add-on services and applications for their hosted servers, with security (including antivirus and antispam) and server backup among the most popular, as shown in Figure 3. Webserver control panels and SQL database add-ons are also used by nearly 30% of UK SMBs with hosted servers. Today, a substantial 70% of UK SMBs are already using a range of add-on services and applications for their hosted servers, with security (including antivirus and antispam) and server backup among the most popular. 5

8 Figure 3. UK SMBs use of add-on services and applications for IaaS (2013) 70% 60% 50% 40% 40% 38% 30% 30% 29% 20% 10% 10% 7% 0% Security (inc. antivirus, antispam) Server backup Control Panel SQL database LAMP stack (Linux, Apache, MySQL,PHP) Development platform Micro Small Medium Overall SMBs Over the next several years, SMBs with hosted servers plan to increase their use of add-ons with server backup, SQL databases, and security applications being the three most popular options. UK SMBs have very high interest in infrastructure add-ons overall across all categories of server add-ons, at least 25% and as many as 40% of SMBs with IaaS are interested in each option. By promoting these add-on services to SMBs when they purchase hosted servers and by running campaigns to existing customers, service providers can increase the value of their transactions while still keeping basic VPS and dedicated server prices low. Figure 4. Fastest growing server add-ons through 2016 Top 3 Server add-ons through Server backup 2 SQL database 3 Security (including antivirus, anti-spam) Web hosting is already a very mature market in the UK; nearly three quarters of SMBs already have a website, and about 80% of these are thirdparty hosted. 6 Web Presence and Web Applications During 2012, the UK web presence market maintained low double-digit growth, adding 14% to the market size to reach 337M. Web hosting is already a very mature market in the UK; nearly three quarters of SMBs already have a website. Looking forward, although the UK web presence market is headed for slower growth overall, it will be buoyed by SMB demand for a large range of web applications to complement web hosting packages. Of the 75% of UK SMBs with a company website, about 80% of these are third-party hosted, as shown in Figure 5. Similar to the trends in the IaaS market, the web presence growth in the past year came from SMBs of all sizes adding their first website as well as medium SMBs converting from in-house web servers to third party web hosting. Sales of a range of web applications also added to the increase in market size.

9 Figure 5. Website use among UK SMBs (2013) 100% 75% 50% 25% 0% 25% 37% 16% 58% 61% 56% Micro Small Medium 75% of SMBs have a website, and about 80% of these are third-party hosted. Third-party hosted Self-hosted Future Outlook Looking forward, the UK web presence market is headed for somewhat slower growth overall as the markets for websites and web hosting become saturated. Over the next several years, Parallels expects the growth in web presence and web applications to grow at approximately 9% year-over-year. In 2016, this will amount to a market size of 434M. In traditional web hosting, much of this growth will come from the 25% of SMBs who still don t have a website. Over 30% of SMBs without websites are considering adding one in the next several years. This growth will be strongest among the micro SMBs, who have the lowest current website penetration and the largest proportion of third party web hosting use. Cloud converters, though not a big contributor to growth this past year, will also drive some addition of third party hosted websites across all size segments. Overall, the most important driver of growth in web presence, however, will be web applications and add-ons. This year, Parallels again asked SMBs about their current and planned use of a wide range of web applications that can be used to secure and enhance their web presence (see Figure 6). Although use of web applications is already quite strong, even the most popular web applications only have about 25% of SMBs with websites using them today. These relatively low penetration rates point to excellent opportunity still left in the web application space. Of those SMBs with web applications, the top current application categories are search engine optimization, security and health monitoring, and ecommerce solutions. Of note, nearly 50% of SMBs bought their web applications bundled with their websites, making the initial web hosting transaction a crucial time to sell additional add-ons to these businesses. Looking forward, the UK web presence market is headed for somewhat slower growth overall as the markets for websites and web hosting become saturated. It will grow by 9% year-overyear through 2016 to reach a market size of 434M. 7

10 Figure 6. Web application use among UK SMBs (2013) 30% 25% 25% 20% 15% 10% 5% 0% Search engine optimization 19% Security and health monitoring 16% 13% Ecommerce Content solutions management 11% SSL certificates 11% Backup 10% Sitebuilding tools 5% 3% Mobile Content optimization delivery network - CDN Micro Small Medium Overall SMBs When asked which web presence applications they re planning to add over the next three years, SMBs listed mobile optimization, search engine optimization, content management systems, and ecommerce solutions as their top choices. Across all web applications, the percentage planning to add the application is highest among small and medium SMBs, pointing to a strong opportunity in this group in the near term. Figure 7. Fastest growing website add-ons through 2016 Top 4 Website add-ons through Mobile optimization 2 Search engine optimization 3 Content management system 4 Ecommerce solutions Although the overall market for these two services at approximately 52M is only a fraction of the web presence and IaaS market sizes, it is growing much faster. In the next three years, the market will more than double to 124M. Hosted Communication and Collaboration As in prior years, we focused our hosted communication and collaboration research on two areas: hosted premium and hosted PBX. Although the overall market for these two services at approximately 52M is only a fraction of the web presence and IaaS market sizes, it is growing much faster. Hosted premium in particular was the fastest growing cloud service in this year s research. Currently, 11% of UK SMBs pay for hosted premium , and 5% purchase hosted PBX. Both of these penetration rates are somewhat lower than the adoption seen in other mature cloud markets worldwide, pointing to significant opportunity in the near term. Over the next few years, we expect these two cloud services to continue to grow quickly, more than doubling the current market size to reach approximately 124M. 8

11 Hosted Premium Hosted premium includes added features such as team collaboration, shared calendars, archiving, mobility, and security. Hosted premium makes up less than 10% of the overall market which also includes free accounts through ISPs or providers like Google, in-house servers, and free hosted but it shows strong growth potential across all SMB size segments. As in 2012, overall use among SMBs remains at about 95%, including both free and paid accounts. For hosted premium , market growth was driven strongly by all SMBs segments; overall use of hosted premium increased by a rate of over 50% across UK SMBs in the past year. This growth came from a two main shifts within the market 1) SMBs of all sizes who upgraded to hosted premium from their free accounts (switching either from an ISP or free provider like Google or from free hosted ) and 2) a large number of micro SMBs who converted from in-house servers to hosted premium . For hosted premium , market growth was driven strongly by all SMBs segments; overall use of hosted premium by a rate of over 50% across UK SMBs in the past year. Of note, more micro SMBs purchased paid hosted than we have typically seen in years past. Parallels hypothesizes that this change is due to the popularity of Microsoft Office 365, which includes hosted bundled into the offering at a lower price point than has typically been available for hosted Microsoft Exchange and other business offerings. Future Outlook Moving forward, Parallels sees continued strong growth in this space across all SMB size segments. Parallels estimates the overall market will grow 36% growth year-over-year through Because nearly all UK SMBs already use in some form, cloud converters and cloud expanders are the primary opportunity segments. Among cloud converters, over 25% of all sizes of SMBs are considering switching from in-house servers to hosted premium . However, this opportunity is likely to be largest among medium SMBs, because these companies have the most mailboxes to convert. Another strong opportunity for hosted premium is among the cloud expanders. We consider SMBs that upgrade from free hosted to hosted premium to be cloud expanders, even though their current use of the cloud service is free. Parallels believes the best cloud expander opportunity lies in upselling SMBs currently using free hosted to hosted premium . About 80% of SMBs currently using hosted get it for free. Service providers should be able to make this upsell easily, since SMBs can benefit from the team collaboration aspects, pay-per-seat pricing model, and enhanced security features of hosted premium . 9

12 Figure 8. use among UK SMBs (2013) Overall, 11% of SMBs are paying for hosted premium % 75% 50% 25% 0% 5% 10% 32% 54% 34% 15% 51% 57% 10% 33% Micro Small Medium Hosted service provider In-house server ISP or free provider No Hosted PBX The hosted PBX market only grew slightly among all UK SMBs during 2012, rising to a 5% penetration rate. Growth was highest in the past year among micro SMBs, who increased their use of hosted PBX at a rate of nearly 25%. Figure 9 shows the current distribution of different kinds of office phone systems used by UK SMBs. Across all size segments, cloud converters drove most of the growth in hosted PBX last year, as they changed out their in-house PBX systems for a hosted service. Micro and small SMB cloud leapers also contributed somewhat to the market growth, as they chose hosted PBX as their first PBX system. Figure 9. Office phone use among UK SMBs (2013) 100% 5% 15% 4% 18% 75% 38% Overall, 5% of UK SMBs are using hosted PBX. 50% 25% 0% 65% 67% 47% 11% 4% 11% 15% Micro Small Medium Hosted service provider In-house PBX Regular phone lines Mobile phone only No phone lines Future Outlook Although hosted PBX is still emerging as a key cloud service in the UK, opportunities in this space could be substantial for service providers that integrate hosted PBX into their offerings and educate UK SMBs about the offering s business benefits. Because the current base of hosted PBX users is relatively small, the primary opportunities will be among cloud converters and cloud leapers, rather than cloud expanders. 10

13 We still see misconceptions about hosted PBX services, particularly among the micro SMBs, as a continued barrier to this service s adoption. While concerns about the security and technical features of hosted PBX declined among UK SMBs in this year s research, approximately one-quarter of SMBs still cited these areas as major concerns, indicating lingering misconceptions about the way the service is delivered. Continued education about hosted PBX offerings and their security and technical features will help to drive new adoption over the next several years. Despite these barriers to adoption, nearly 30% of SMBs with existing in-house PBX systems and 20% of SMBs with no existing PBX system are considering adding this service. Parallels estimates this interest will translate into a compound annual growth rate (CAGR) of 30% over the next three years. Business Applications At a current market size of 474M, business applications remain UK SMBs second largest category of cloud spending, after Infrastructure as a Service. Business applications grew at a rate of 30% in the past year, and although UK SMBs are not yet spending as much on business applications as their counterparts in other developed countries, Parallels expects continued strong growth to close this gap over the next several years. As compared to our 2012 research, UK SMBs are using a larger range of business applications, causing many applications categories to grow rapidly during The current top applications, as shown in Figure 12, are file sharing, instant collaboration, and online backup and storage. Payroll and HR applications and phone and web conferencing are also very popular among medium SMBs. We expect substantial growth in online business applications to continue as newer SMB-focused offerings become mainstream across all categories of business applications. At a current market size of $6.8B and continued growth on the horizon, business applications represent the single best area of opportunity in the UK SMB cloud services market. Figure 10. Paid and free online business applications use by UK SMBs (2013) 50% 40% 40% 30% 20% 31% 26% 18% 15% 14% 13% 8% 10% 5% 5% 0% File sharing Instant collaboration Online backup and storage Payroll and HR Phone conferencing Online accounting Web conferencing Virtual desktop / VDI Support / Help desk Online CRM Micro Small Medium Overall SMBs 11

14 The business applications market among UK SMBs in 2016 will be 895M, with a 24% year-overyear growth rate. Future Outlook Parallels calculates that the business applications market among UK SMBs in 2016 will be 895M, growing at least 24% year-over-year. As with other cloud services, growth will take place among all types of cloud users: cloud leapers that have never used the particular application in-house and are trying it for the first time as an online application; cloud converters switching from their in-house software to the cloud; and cloud expanders increasing their use of online applications, whether by upgrading their current application plans, adding more seats, or expanding their use into additional application categories. UK SMBs currently using cloud services are both shifting more software use to the cloud and upgrading free applications to premium paid accounts. As Figure 11 shows, the five fastest growing applications over the next three years will be online backup and storage, instant collaboration, file sharing, online accounting, and web conferencing. All of these applications have at least 20% of SMBs planning to add them in the next several years. Figure 11. Fastest growing online business applications through 2016 Top 5 Online applications through Online backup and storage 2 Instant collaboration 3 File sharing 4 Online accounting 5 Web conferencing Conclusion The UK SMB cloud services market grew 23% during the past year, reaching 1.4B in the summer of As the cloud services market continues to mature in the UK, we see a shift from traditional hosting toward new cloud services that help SMBs grow their businesses and increase their productivity particularly hosted communication and collaboration and online business applications. Driven by these categories, the entire market will continue to grow strongly at 20% yearover-year, to reach 2.5B in As a result, Parallels sees excellent opportunities for service providers who are able to adapt to the changing cloud services landscape and offer SMBs the widening range of cloud services and applications they need. 12

15 Learn more This Parallels Market Outlook for 2013 report only covers a portion of the extensive data included in Parallels SMB Cloud Insights research. Custom analyses from our entire research database are available for Parallels Partner community members upon request. For more information, please reach out to your sales account manager or us directly at You can also learn more by: Visiting Parallels PartnerNet. For Parallels Partners, register for Parallels PartnerNet and go to the SMB Knowledge Center for more SMB Cloud Insights data analysis and go-to-market materials. Find Parallels PartnerNet at Attending an SMB Cloud Insights webinar. Register for our monthly webinar series highlighting Parallels research and teaching SMB marketing strategy, tips, and best practices to help grow your hosting business. Go to about/subscribe/ to sign up for webinar notifications. Talking to Parallels Business Consulting team. Parallels Business Consulting delivers services designed to accelerate time-to-revenue by 20-35%, increase profits, and grow subscribers. We provide critical business thinking and best practices forged from hundreds of deployments, custom research by SMB Cloud Insights, and go-to-market workshops. Start a conversation with Parallels Business Consulting team. Get in touch at Please contact with any further questions Parallels IP Holdings GmbH. All rights reserved. The Parallels logo and Parallels are registered trademarks of Parallels IP Holdings GmbH. No part of this publication may be reproduced, photocopied, stored on a retrieval system, or transmitted without the express written consent of Parallels. About Parallels Parallels enables service providers to rapidly launch and efficiently deliver the most profitable cloud services by automating the delivery of the broadest set of solutions demanded by small businesses. Founded in 1999, Parallels is a fast-growing company with 900 employees in North America, Europe, and Asia. For more information, please visit 13

16 Global Headquarters 500 SW 39th Street, Suite 200 Renton, Washington USA Tel: Europe & Northern Africa Willy-Brandt-Platz Munich Germany Tel: APAC 3 Anson Road, #36-01 Springleaf Tower Singapore Tel: For more office locations: 14

Parallels SMB Cloud Insights TM for Spain

Parallels SMB Cloud Insights TM for Spain Profit from the cloud TM 2013 Parallels SMB Cloud Insights TM for Spain Spain Table of Contents Executive Summary...1 Definition...2 Infrastructure as a Service...4 Web Presence and Web Applications...6

More information

Parallels SMB Cloud Insights TM. Brazil

Parallels SMB Cloud Insights TM. Brazil Parallels SMB Cloud Insights TM Brazil DEFINITIONS Cloud Services Categories This research is focused on the cloud services that matter most to SMBs: IaaS, web presence and web applications, unified communications,

More information

Parallels SMB Cloud Insights TM. United States

Parallels SMB Cloud Insights TM. United States 2014 Parallels SMB Cloud Insights TM United States DEFINITIONS Cloud Services Categories This research is focused on the cloud services that matter most to SMBs: IaaS, web presence and web applications,

More information

Parallels SMB Cloud Insights TM. Australia

Parallels SMB Cloud Insights TM. Australia Parallels SMB Cloud Insights TM Australia DEFINITIONS Cloud Services Categories This research is focused on the cloud services that matter most to SMBs: IaaS, web presence and web applications, unified

More information

Parallels SMB Cloud Insights TM. Singapore

Parallels SMB Cloud Insights TM. Singapore 2014 Parallels SMB Cloud Insights TM Singapore DEFINITIONS Cloud Services Categories This research is focused on the cloud services that matter most to SMBs: IaaS, web presence and web applications, unified

More information

Odin. SMB Cloud InsightsTM GLOBAL

Odin. SMB Cloud InsightsTM GLOBAL Odin 2015 SMB Cloud InsightsTM GLOBAL DEFINITIONS SMBs Defined We define SMBs also known as small and medium enterprises (SMEs) as companies with one to 250 employees. SMB categories include micro (1-9

More information

Parallels SMB Cloud Insights TM. United Kingdom

Parallels SMB Cloud Insights TM. United Kingdom Parallels SMB Cloud Insights TM United Kingdom DEFINITIONS Cloud Services Categories This research is focused on the cloud services that matter most to SMBs: IaaS, Web Presence and Web Applications, Unified

More information

2015 SMB Cloud InsightsTM

2015 SMB Cloud InsightsTM GLOBAL HEADQUARTERS 500 SW 39th Street Suite 200 Renton, WA 98057 USA main: +1 425 282 6400 HostingSales@odin.com EMEA Willy-Brandt-Platz 3 81829 Munich Germany main: +49 89 450 80 86-0 HostingSales.eu@odin.com

More information

SMB Cloud InsightsTM

SMB Cloud InsightsTM 2015 SMB Cloud InsightsTM TURKEY DEFINITIONS Cloud Services Categories This research is focused on the cloud services that matter most to SMBs: IaaS, Web Presence and Web Applications, Unified Communications,

More information

Parallels SMB Cloud Insights TM for France

Parallels SMB Cloud Insights TM for France Profit from the cloud TM 2012 Parallels SMB Cloud Insights TM for France France Table of Contents Executive Summary...1 Definitions...2 Key Findings in the Cloud...3 Hosted Infrastructure...5 Web Presence...8

More information

SMB Cloud InsightsTM

SMB Cloud InsightsTM 2015 SMB Cloud InsightsTM ITALY DEFINITIONS SMB Defined We define SMBs also known as small and medium enterprises (SMEs) as companies with one to 250 employees. There are around 3.7 million SMBs in Italy

More information

SMB Cloud InsightsTM

SMB Cloud InsightsTM 2015 SMB Cloud InsightsTM INDONESIA DEFINITIONS Cloud Services Categories This research is focused on the cloud services that matter most to SMBs: IaaS, web presence and web applications, unified communications,

More information

Parallels SMB Cloud Insights TM. Mexico

Parallels SMB Cloud Insights TM. Mexico Parallels SMB Cloud Insights TM Mexico DEFINITIONS Cloud Services Categories This research is focused on the cloud services that matter most to SMBs: IaaS, web presence and web applications, unified communications,

More information

2013/ 2014. Parallels SMB Cloud Insights TM. Europe, Middle East, and Africa

2013/ 2014. Parallels SMB Cloud Insights TM. Europe, Middle East, and Africa 2013/ 2014 Parallels SMB Cloud Insights TM Europe, Middle East, and Africa EUROPE, MIDDLE EAST, AND AFRICA (EMEA) MARKET Mature and Maturing Markets Mature Markets 19% of EMEA Maturing Markets 81% of EMEA

More information

SMB Cloud InsightsTM

SMB Cloud InsightsTM 2015 SMB Cloud InsightsTM CANADA Categories and Definitions SMB Defined We define SMBs also known as small and medium enterprises (SMEs) as companies with one to 250 employees. There are around 1.1 million

More information

Odin. SMB Cloud InsightsTM THE NETHERLANDS

Odin. SMB Cloud InsightsTM THE NETHERLANDS Odin 2015 SMB Cloud InsightsTM THE NETHERLANDS DEFINITIONS SMBs Defined We define SMBs also known as small and medium enterprises (SMEs) as companies with one to 250 employees. There are around 650,000

More information

SMB Cloud InsightsTM

SMB Cloud InsightsTM 2015 SMB Cloud InsightsTM INDIA DEFINITIONS Cloud Services Defined This research focuses on the cloud services that matter most to SMBs: IaaS, web presence and web applications, unified communications,

More information

SMB Cloud InsightsTM

SMB Cloud InsightsTM 2015 SMB Cloud InsightsTM JAPAN RUSSIA DEFINITIONS Cloud Services Defined This research focuses on the cloud services that matter most to SMBs: IaaS, web presence and web applications, unified communications,

More information

SMB Cloud InsightsTM

SMB Cloud InsightsTM 2016 SMB Cloud InsightsTM FRANCE DEFINITIONS Cloud Services Defined This research focuses on the cloud services that matter most to SMBs: IaaS, web presence and web applications, unified communications,

More information

SMB Cloud InsightsTM

SMB Cloud InsightsTM SMB Cloud InsightsTM 2015 POLAND THE OVERALL SMB CLOUD SERVICES MARKET IN POLAND zł 3.4B 2015 ($996M USD) Odin SMB Cloud Insights has entered its fifth year of research into the consumption of cloud services

More information

Odin. SMB Cloud InsightsTM UNITED STATES

Odin. SMB Cloud InsightsTM UNITED STATES Odin 2015 SMB Cloud InsightsTM UNITED STATES DEFINITIONS SMBs Defined We define SMBs also known as small and medium enterprises (SMEs) as companies with one to 999 employees. There are around 7 million

More information

2015 SMB Cloud InsightsTM

2015 SMB Cloud InsightsTM GLOBAL HEADQUARTERS 500 SW 39th Street Suite 200 Renton, WA 98057 USA main: + 425 282 6400 HostingSales@odin.com EMEA Willy-Brandt-Platz 3 8829 Munich Germany main: +49 89 450 80 86-0 HostingSales.eu@odin.com

More information

Parallels SMB Cloud Insights TM for India

Parallels SMB Cloud Insights TM for India Profit from the cloud TM 2012 Parallels SMB Cloud Insights TM for India India Table of Contents Executive Summary...1 Definitions...2 Key Findings in the Cloud...3 Hosted Infrastructure...6 Web Presence...

More information

PRACTICAL GUIDANCE FOR 2011. Grow Profit as a Full-Service Provider Parallels SMB Cloud Insights TM. for Germany

PRACTICAL GUIDANCE FOR 2011. Grow Profit as a Full-Service Provider Parallels SMB Cloud Insights TM. for Germany PRACTICAL GUIDANCE FOR 2011 Grow Profit as a Full-Service Provider Parallels SMB Cloud Insights TM for Germany Table of Contents Executive Summary...1 Key Findings in the Cloud...3 Growth Opportunities

More information

SMB Cloud InsightsTM

SMB Cloud InsightsTM 2015 SMB Cloud InsightsTM JAPAN DEFINITIONS Cloud Services Defined This research focuses on the cloud services that matter most to SMBs: IaaS, web presence and web applications, unified communications,

More information

Executive Summary...1

Executive Summary...1 Table of Contents Executive Summary...1...2 Key Findings in the Cloud...3 Key Audiences for Service Providers to Target...3 Hosted Infrastructure...4 Web Presence...6 Hosted Communication and Collaboration...9

More information

Latest updates from Parallels SMB Cloud Insights research practical guidance for 2012

Latest updates from Parallels SMB Cloud Insights research practical guidance for 2012 Latest updates from Parallels SMB Cloud Insights research practical guidance for 2012 Emily Kruger, Customer Insight Manager Josh Beil, Director, Service Provider Marketing @joshbeil One year of Parallels

More information

Parallels Your Cloud Partner

Parallels Your Cloud Partner Parallels Your Cloud Partner Profit from the cloud Andrew Brimfield, Territory Manager UK/IRE/Nordics Parallels Your Cloud Partner 9000 Service Providers, 40,000 Web VARs 400 ISVs 25 System Integrators

More information

PRACTICAL GUIDANCE FOR 2011. Grow Profit as a Full Service Provider Parallels SMB Cloud Insights

PRACTICAL GUIDANCE FOR 2011. Grow Profit as a Full Service Provider Parallels SMB Cloud Insights PRACTICAL GUIDANCE FOR 2011 Grow Profit as a Full Service Provider Parallels SMB Cloud Insights Table of Contents Executive Summary...1 Definitions...2 Key Findings in the Cloud...3 Figure 1: Cloud Service

More information

Parallels- Your Cloud Partner

Parallels- Your Cloud Partner Parallels- Your Cloud Partner Profit from the cloud Elliot Curtis, Senior Director of Marketing Parallels Your Cloud Partner 9000 Service Providers, 40,000 Web VARs 400 ISVs 25 System Integrators 13 Years

More information

CLOUD AND AUTOMATION FOR SMBS: Simple strategies for success

CLOUD AND AUTOMATION FOR SMBS: Simple strategies for success CLOUD AND AUTOMATION FOR SMBS: Simple strategies for success Know what s good for you We ve all heard about the benefits of cloud technologies and automation, but should the estimated thousands of small

More information

Parallels - Your Cloud Partner

Parallels - Your Cloud Partner Parallels - Your Cloud Partner Profit from the cloud Adam Bogobowicz, Sr. Director Product Marketing Parallels Your Cloud Partner 9000 Service Providers, 40,000 Web VARs 400 ISVs 25 System Integrators

More information

Putting The Cloud To Work For Real Businesses

Putting The Cloud To Work For Real Businesses Pavel Ershov Regional Vice President and General Manager Asia Pacific Japan Parallels Putting The Cloud To Work For Real Businesses Proven models for success in a true multi-service world 2014 Parallels

More information

Creating the cloud bundles SMBs need. John Zanni, VP Marketing & Alliances. Profit from the Cloud. March 22 nd 2012

Creating the cloud bundles SMBs need. John Zanni, VP Marketing & Alliances. Profit from the Cloud. March 22 nd 2012 Creating the cloud bundles SMBs need Profit from the Cloud Oleg Melnikov, SVP Automation ti John Zanni, VP Marketing & Alliances March 22 nd 2012 Parallels SMB Cloud Insights Profit from the Cloud Introduction

More information

SMB IT The REAL Cloud Opportunity for Service Providers

SMB IT The REAL Cloud Opportunity for Service Providers SMB IT The REAL Cloud Opportunity for Service Providers Profit from the cloud WHD.local Madrid Isidoro Porquicho; Territory Manager Southern Europe $1,000,000,000,000 2 Profit from the cloud SMB Universe

More information

Market Review and Outlook: Small and Medium Business Needs of Internet-Based Services

Market Review and Outlook: Small and Medium Business Needs of Internet-Based Services Market Review and Outlook: Small and Medium Business Needs of Internet-Based Services October 2010 Sponsored by Verio, Inc. ABSTRACT In this report, readers will learn about the specific needs of small

More information

Number of Services Delivered/Degree of Automation

Number of Services Delivered/Degree of Automation Size of Service Provider Sales Channels Service Providers Hosters Telcos Distributors VARs Web Pros ISVs 0 1 00110 1 0 10100 0 1 00110 1 0 10100 0 1 00110 1 0 10100 End Customer 80% SMB; 20% Enterprise

More information

Parallels Automation Cloud Enablement. Oleg Melnikov. Senior VP, Automation. Profit from the Cloud TM

Parallels Automation Cloud Enablement. Oleg Melnikov. Senior VP, Automation. Profit from the Cloud TM Parallels Automation Cloud Enablement Profit from the Cloud TM Oleg Melnikov Senior VP, Automation Singapore 2011 Agenda Enabling Cloud Ecosystem Partnering to deliver Cloud Winning by reselling Parallels

More information

Putting the Cloud to work for real businesses

Putting the Cloud to work for real businesses Russell Port Strategic Partner Manager rport@parallels.com Putting the Cloud to work for real businesses Proven models for success in a true multi-service world 2014 Parallels IP Holdings GmbH Contents

More information

One-Size-Fits-All Fits None: How to Create Cloud Offers for Industry Verticals

One-Size-Fits-All Fits None: How to Create Cloud Offers for Industry Verticals One-Size-Fits-All Fits None: How to Create Cloud Offers for Industry Verticals Joshua Beil, Director Content Marketing and Research John McMillan, Director Business Consulting Services Agenda 1 SMB cloud

More information

Evolution or Revolution: Next steps in the journey for successful hosters

Evolution or Revolution: Next steps in the journey for successful hosters Evolution or Revolution: Next steps in the journey for successful hosters Pavel Ershov Odin Sales, Marketing and Customer Success Hosting TODAY What Next? IaaS VPS Email Hosting Website Hosting Dot-com

More information

Parallels Automation. Five Critical Success Factors for Cloud Service Delivery. White Paper. www.parallels.com

Parallels Automation. Five Critical Success Factors for Cloud Service Delivery. White Paper. www.parallels.com Parallels Automation White Paper Five Critical Success Factors for Cloud Service Delivery www.parallels.com Table of Contents Five Critical Success Factors for Cloud Service Delivery... 3 The SMB Challenge...

More information

The Sky is the Limit: Capturing Opportunities in the Cloud. Monday, March 17, 2014 9:15-10 a.m.

The Sky is the Limit: Capturing Opportunities in the Cloud. Monday, March 17, 2014 9:15-10 a.m. The Sky is the Limit: Capturing Opportunities in the Cloud Monday, March 17, 2014 9:15-10 a.m. Moderator: Mary Stanhope, VP, of Product and Marketing, Global Capacity Speakers: TJ Bouda, Senior Sales Executive,

More information

The Cloud Backup Opportunity

The Cloud Backup Opportunity The Cloud Backup Opportunity BackupAgent for Service Providers Parallels EMEA Partner Forum 2010 October 2010 1 BackupAgent Online Backup for Service Providers Agenda Introduction of BackupAgent Introduction

More information

Birger Steen CEO. Profit from the cloud TM

Birger Steen CEO. Profit from the cloud TM Birger Steen CEO Profit from the cloud 150,000,000 Companies $1,000,000,000,000 Profit from the cloud 2 Profit from the cloud The European SMB Cloud Market Grew 32% to 9.7B in 2012 2.4 2.3 0.6 2.0 7.4B

More information

Partnering to Profit from the Cloud. Serguei Beloussov, CEO, Parallels

Partnering to Profit from the Cloud. Serguei Beloussov, CEO, Parallels Partnering to Profit from the Cloud Serguei Beloussov, CEO, Parallels 2 A special Thank You to our sponsors! 3 Partnering for Profit 4 The Opportunity is in Small Business 5 Small Business* Fastest growing

More information

Hosted PBX for Dummies Beginners. Jon McCarrick, Sr. Marketing Mgr.

Hosted PBX for Dummies Beginners. Jon McCarrick, Sr. Marketing Mgr. Hosted PBX for Dummies Beginners Jon McCarrick, Sr. Marketing Mgr. Welcome Agenda Cloud has changed small business phone systems Multiple audiences for Virtual PBX Parallels helps you answer the call Profit

More information

ZS Executive Summary

ZS Executive Summary ZS Executive Summary Diamonds in the Rough: ZS Research on SMB Cloud Channel Preferences Three things tech vendors need to know of channel partners in defining cloud service programs for SMBs John DeSarbo

More information

Cloud Infrastructure as a Service Market Update, 2015. United States

Cloud Infrastructure as a Service Market Update, 2015. United States Cloud Infrastructure as a Service Market Update, 2015 United States March 2015 Contents Section Slide Numbers Executive Summary 5 Market Overview 7 Definitions & Study Scope 8-10 Market Drivers 12-14 Market

More information

READY, SET, GO-TO-MARKET. How and Why You Need to Plan for Launch

READY, SET, GO-TO-MARKET. How and Why You Need to Plan for Launch READY, SET, GO-TO-MARKET How and Why You Need to Plan for Launch $ Aa With the constant need to get to market quickly, it can be tempting to jump into launching a new product or service without first having

More information

How to sell Hosted Exchange to SMB s

How to sell Hosted Exchange to SMB s How to sell Hosted Exchange to SMB s July 2013. The Trusted Channel Centric Marketplace AGENDA The background Partner opportunity Target audience The solution: Microsoft Hosted Exchange 2013 How to capitalize

More information

Building your cloud porbolio APS Connect

Building your cloud porbolio APS Connect Building your cloud porbolio APS Connect 5 th November 2014 Duncan Robinson, Parallels Business Consul3ng Introduc/on to BCS Who are we? Created 3 years ago in response to partner demand Define the strategy

More information

ASG CloudFactory Cloud Transformation in Telecommunications. Technology to rely On

ASG CloudFactory Cloud Transformation in Telecommunications. Technology to rely On ASG CloudFactory Cloud Transformation in Telecommunications Technology to rely On Lead Your Customers into the Cloud Unlock new revenue in a Cloud model As a telecommunications provider, you understand

More information

Insight. Microsoft Channel Partners Feel the Pain and Ecstasy of the Cloud. Summary. Analysis. The Commitment to the Cloud

Insight. Microsoft Channel Partners Feel the Pain and Ecstasy of the Cloud. Summary. Analysis. The Commitment to the Cloud Microsoft Channel Partners Feel the Pain and Ecstasy of the Cloud Summary Microsoft is changing itself from the tried and true model of selling software product licenses, to a cloud company. While, this

More information

Small Businesses Ride the Cloud: SMB Cloud Watch U.S. Survey Results

Small Businesses Ride the Cloud: SMB Cloud Watch U.S. Survey Results Small Businesses Ride the Cloud: SMB Cloud Watch U.S. Survey Results Authors Stuart Taylor Andy Young James Macaulay February 2010 Cisco Internet Business Solutions Group (IBSG) Cisco IBSG 2010 Cisco and/or

More information

Flexiant Cloud Orchestrator with Parallels Cloud Server

Flexiant Cloud Orchestrator with Parallels Cloud Server Flexiant Cloud Orchestrator with Parallels Cloud Server Solution Brief Industry leading container virtualization from Parallels Cloud Server, now available for Flexiant Cloud Orchestrator www.parallels.com

More information

Parallels Server 4 Bare Metal

Parallels Server 4 Bare Metal Parallels Server 4 Bare Metal Product Summary 1/21/2010 Company Overview Parallels is a worldwide leader in virtualization and automation software that optimizes computing for services providers, businesses

More information

Top 6 Things You Need to Know Before Beginning Your APS App A GlowTouch Technologies Industry Insight

Top 6 Things You Need to Know Before Beginning Your APS App A GlowTouch Technologies Industry Insight Top 6 Things You Need to Know Before Beginning Your APS App A GlowTouch Technologies Industry Insight A GlowTouch Technologies Industry Insight 0 The Application Packaging Standard (APS) has rapidly emerged

More information

Included with Office 365

Included with Office 365 Available with the Skykick Migration Solution and Ingram Micro Service Desk DATASHEET Communication & Collaboration AT-A-GLANCE Available through Ingram Micro s Cloud Marketplace Includes Outlook, Word,

More information

Software-as-a-Service: Managing Benefits for SMBs

Software-as-a-Service: Managing Benefits for SMBs Software-as-a-Service: Managing Benefits for SMBs A research report prepared by: Publication sponsored by: TABLE OF CONTENTS SaaS and SMBs: A Beneficial Combination Key Benefits of SaaS Solutions for SMBs

More information

How backup became your cloud flagship

How backup became your cloud flagship How backup became your cloud flagship Get most out of your cloud backup service Roland Sars Founder and CCO WHD.global 19 March 2013 2 Introduction about BackupAgent Founded in 2005 400+ Partners in 50+

More information

Cloud Cloud, Cloud, Cloud

Cloud Cloud, Cloud, Cloud Cloud Cloud Cloud Cloud Cloud Cloud, Cloud, Cloud Parallels Automation Roadmap Oleg Melnikov, SVP, Automation Welcome Services SMBs buy Launched by PA partners last year New services, improvements and

More information

MICROSOFT DYNAMICS CRM Vision. Statement of Direction. Update: May, 2011

MICROSOFT DYNAMICS CRM Vision. Statement of Direction. Update: May, 2011 MICROSOFT DYNAMICS CRM Vision Statement of Direction Update: May, 2011 Microsoft Dynamics CRM - Statement of Direction, May 2011 EXECUTIVE SUMMARY Microsoft has delivered significant innovation and value

More information

Cloud Computing in Banking

Cloud Computing in Banking Financial Services the way we see it Cloud Computing in Banking What banks need to know when considering a move to the cloud Contents 1 Overview 3 2 Why Cloud Computing for Banks? 4 2.1 Cost Savings and

More information

GOOD TECHNOLOGY TM MOBILITY INDEX REPORT Q2 2014

GOOD TECHNOLOGY TM MOBILITY INDEX REPORT Q2 2014 RESEARCH REPORT GOOD TECHNOLOGY TM MOBILITY INDEX REPORT Q2 2014 Report on App, Platform and Device Preferences from the Leader in Secure Mobility This report is part of the Good Technology Mobility Index,

More information

Cloud creates path to profitability for Australian businesses. A complimentary report from cloud-based business management software provider NetSuite

Cloud creates path to profitability for Australian businesses. A complimentary report from cloud-based business management software provider NetSuite Cloud creates path to profitability for Australian businesses A complimentary report from cloud-based business management software provider NetSuite Introduction Australian businesses are facing a dynamic

More information

PROPOSAL ENTERPRISE SWITCH SERVICE

PROPOSAL ENTERPRISE SWITCH SERVICE PROPOSAL ENTERPRISE SWITCH SERVICE CLOUD MARKET SUMMARY The Cloud computing market is growing rapidly. With many organizations starting to benefit from the Cloud, companies of all sizes should evaluate

More information

GETTING THE MOST FROM THE CLOUD. A White Paper presented by

GETTING THE MOST FROM THE CLOUD. A White Paper presented by GETTING THE MOST FROM THE CLOUD A White Paper presented by Why Move to the Cloud? CLOUD COMPUTING the latest evolution of IT services delivery is a scenario under which common business applications are

More information

Webstore - Reselling Cloud

Webstore - Reselling Cloud Webstore - Reselling Cloud Copyright First for Cloud First for Cloud Webstore Offer TM Annuity Revenue Your Branding Own Your Customers Best of Breed New Markets Enhanced Value Launch in 30 Days Online

More information

IT Outsourcing in the Small and Medium Businesses

IT Outsourcing in the Small and Medium Businesses IT Outsourcing in the Small and Medium Businesses There is a Light at the End of the Tunnel By Ross Tisnovsky, Vice President Everest Research Institute 2006 Everest Research Institute. All Rights Reserved.

More information

Realize More Success with Software-plus-Services. Cloud-based software from Microsoft Dynamics ERP

Realize More Success with Software-plus-Services. Cloud-based software from Microsoft Dynamics ERP Realize More Success with Software-plus-Services Cloud-based software from Microsoft Dynamics ERP Cloud computing is Internet-based development and use of computer technology. Large central data centers

More information

US Data Services 2014-2019

US Data Services 2014-2019 US Data Services 2014-2019 Executive Summary CMR Market Research April 2015 Reproduction without permission 1 The contents of this report represent CMR s analysis of the information available to the public

More information

Identifying new markets for Managed Services

Identifying new markets for Managed Services Identifying Growth Markets for Managed Services Strategies for Managed Service Providers to capture a larger share of IT spending Identifying new markets for Managed Services WWW.OVUM.COM Written by:roy

More information

Outlook overcast and bright: How the cloud is transforming IT for SMBs

Outlook overcast and bright: How the cloud is transforming IT for SMBs 9 01 Outlook overcast and bright: How the cloud is transforming IT for SMBs Cloud computing ranks near the top of the most floated buzz phrases in the world of IT and telecoms. While the concept has certainly

More information

Adoption, Approaches & Attitudes

Adoption, Approaches & Attitudes Adoption, Approaches & Attitudes The Future of Cloud Computing in the Public and Private Sectors A Global Cloud Computing Study Sponsored by JUNE 2011 TABLE OF CONTENTS Executive Summary... 1 Methodology

More information

Report on App, Platform and Device Preferences from the Leader in Secure Mobility

Report on App, Platform and Device Preferences from the Leader in Secure Mobility RESEARCH REPORT GOOD TECHNOLOGY TM MOBILITY INDEX REPORT Q3 2014 Report on App, Platform and Device Preferences from the Leader in Secure Mobility This report is part of the Good Technology TM Mobility

More information

Parallels Automation. Parallels Automation Trusted by Top Service Providers Worldwide. White Paper. www.parallels.com

Parallels Automation. Parallels Automation Trusted by Top Service Providers Worldwide. White Paper. www.parallels.com Parallels Automation White Paper Parallels Automation Trusted by Top Service Providers Worldwide www.parallels.com Table of Contents Parallels Automation Trusted by Top Service Providers Worldwide... 3

More information

Drivers & Inhibitors to Cloud Adoption for Small and Midsize Businesses

Drivers & Inhibitors to Cloud Adoption for Small and Midsize Businesses Drivers & Inhibitors to Cloud Adoption for Small and Midsize Businesses Operator Operator Channels Channels Contents Overview Infographic...3 Key Classifications Used in Analysis....4 Detailed Findings.5

More information

Preparing for the Software-Defined Data Center A TECH TARGET WHITE PAPER FOR AVNET TECHNOLOGY SOLUTIONS

Preparing for the Software-Defined Data Center A TECH TARGET WHITE PAPER FOR AVNET TECHNOLOGY SOLUTIONS Preparing for the Software-Defined Data Center A TECH TARGET WHITE PAPER FOR AVNET TECHNOLOGY SOLUTIONS Opportunity and Market Size In IT today, anything even loosely characterized as softwaredefined is

More information

Web and Application Hosting 2015

Web and Application Hosting 2015 MARKET FORECAST Web and Application Hosting 2015 SEP 2015 Liam Eagle, Senior Analyst, Service Providers Web and application hosting, a mature IT market, is facing changes to the variety of services on

More information

The Solution: End to End Product Portfolio

The Solution: End to End Product Portfolio @ Ridley Ruth COO 1 The Solution: End to End Product Portfolio 1 DropMySite Safeguard your website and database. Backup, Monitor and Restore. All in the cloud. 2 DropMyEmail Start backing/archiving your

More information

Dedicated Hosted Exchange 2013

Dedicated Hosted Exchange 2013 About inty Dedicated Exchange Server 2013 The inty Dedicated Exchange 2013 Solution is a fully managed implementation with the following features: High-availability and built to Microsoft s reference architecture

More information

The small business revolution: trends in SMB cloud adoption

The small business revolution: trends in SMB cloud adoption The small business revolution: trends in SMB cloud adoption 02 Trends in SMB cloud adoption Trends in SMB cloud adoption 03 Gartner analysts predict cloud services will grow to $244 billion by 2017 1 05

More information

Opportunity or threat? How IT organisations should view the cloud - and respond

Opportunity or threat? How IT organisations should view the cloud - and respond White paper Opportunity or threat? How IT organisations should view the cloud - and respond For decades, IT consultants, resellers and integrators have proved invaluable to technology vendors. They've

More information

Overview & Highlights- Maximizer CRM Live

Overview & Highlights- Maximizer CRM Live Overview & Highlights- Maximizer CRM Live In today s world, businesses need a tool that helps flourish client relationships. Maximizer CRM Live is that tool for our firm. Maximizer CRM Live saves money,

More information

supercharge sales with symantec Website security solutions 10 Tactics You Can Implement Right Now

supercharge sales with symantec Website security solutions 10 Tactics You Can Implement Right Now tm supercharge sales with symantec Website security solutions 10 Tactics You Can Implement Right Now Promote the Most Recognized Trustmark on the Internet. You don t always need a grand or expensive strategy

More information

Infopaper. Demystifying Platform as a Service

Infopaper. Demystifying Platform as a Service Demystifying Platform as a Service The dividing lines between PaaS and IaaS may be blurring, but it s important for outsourcers of IT infrastructure to understand what sets Private PaaS apart from commodity

More information

sponsored by White paper What can CRM bring to your business? A study of the benefits offered by CRM across all areas of the business

sponsored by White paper What can CRM bring to your business? A study of the benefits offered by CRM across all areas of the business sponsored by >> White paper What can CRM bring to your business? April 2011 A study of the benefits offered by CRM across all areas of the business Contents Executive summary p 3 The evolution of CRM p

More information

EMA Services for IT Vendors

EMA Services for IT Vendors Services to Help You Achieve Your Goals Founded in 1996, Enterprise Management Associates (EMA) is a leading industry analyst and consulting firm that specializes in going beyond the surface to provide

More information

IMPACT PARTNER PROGRAM

IMPACT PARTNER PROGRAM IMPACT PARTNER PROGRAM VAULTIZE IMPACT PARTNER PROGRAM Security Efficiency Control Dear Partner, By joining the Vaultize Impact partner program, your company benefits from the industry s leading enterprise-grade

More information

Fasthosts reseller hosting

Fasthosts reseller hosting Fasthosts reseller hosting Hints & tips We re always looking for new ways to help you get the most out of your reseller hosting account. This guide provides ideas to maximise profit using your Fasthosts

More information

Fujitsu Dynamic Cloud Bridging today and tomorrow

Fujitsu Dynamic Cloud Bridging today and tomorrow Fujitsu Dynamic Cloud Bridging today and tomorrow Contents Cloud Computing with Fujitsu 3 Fujitsu Dynamic Cloud: Higher Dynamics for Enterprises 4 Fujitsu Dynamic Cloud: Our Offering 6 High Security Standards

More information

W H I T E P A P E R C l o u d E n a b l i n g P l a t f o r m s f o r S e r v i c e P r o v i d e r s, U p d a t e ( 0 4. 1 2.

W H I T E P A P E R C l o u d E n a b l i n g P l a t f o r m s f o r S e r v i c e P r o v i d e r s, U p d a t e ( 0 4. 1 2. Athens Tower, Building B, 2-4 Mesogeion Ave., 5th Floor, GR 115 27, Athens, Greece Tel.: +30 2107473674 W H I T E P A P E R C l o u d E n a b l i n g P l a t f o r m s f o r S e r v i c e P r o v i d e

More information

2013 North American Audio Conferencing Services Growth Leadership Award

2013 North American Audio Conferencing Services Growth Leadership Award 2013 2013 North American Audio Conferencing Services Growth Leadership Award 2013 Frost & Sullivan 1 We Accelerate Growth Growth Leadership Award Audio Conferencing Services North America, 2013 Frost &

More information

Parallels Plesk Automation

Parallels Plesk Automation Parallels Plesk Automation Contents Compact Configuration: Linux Shared Hosting 3 Compact Configuration: Mixed Linux and Windows Shared Hosting 4 Medium Size Configuration: Mixed Linux and Windows Shared

More information

Powered by Cobweb. Cloud reseller in a box. Vuzion Channel programme overview

Powered by Cobweb. Cloud reseller in a box. Vuzion Channel programme overview Cloud reseller in a box Vuzion Channel programme overview About the Program About You About our Smart Ecosystem The Vuzion Cloud Reseller in a Box Program is suitable for channel partners who want to build

More information

Cloud services @ Romtelecom

Cloud services @ Romtelecom Cloud services @ Romtelecom Date: Feb. 2014 RoCloud Conference Dr. Vasile Voicu Product Management Core Cosmote&Romtelecom Business Segment AGENDA 1. Cloud market overview 2. Cloud Services @ Romtelecom

More information

Affordable. Simple. Powerful Web Hosting Solutions. www.usonyx.net

Affordable. Simple. Powerful Web Hosting Solutions. www.usonyx.net S I N G A P O R E B R O A D B A N D W E B H O S T I N G S E R V I C E Affordable. Simple. Powerful Web Hosting Solutions www.usonyx.net 01 Introduction 1. Is the Internet a powerful tool for my business?

More information

Business Cloud Services

Business Cloud Services Business Cloud Services Unified Communications in the Cloud Flexible. Economical. Powerful. UNIVERGE BLUE Business Cloud Services by NEC delivers enterprise-grade Voice, Mobility, Messaging, Presence,

More information