ENGLISH. Trapeze European User Conference June

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1 ENGLISH Trapeze European User Conference June

2 Program 08:30-09:15 510_DK Geografiske kort i NOVUS Hør hvordan de geografiske kort i NOVUS FX, NOVUS DR og CERT bliver implementeret Wednesday / Onsdag 200_UK NOVUS FX - GIS based timetable planning Learn how to work with GIS based timetable planning in NOVUS FX 111_UK Trapeze Operations Management - Basics An overall introduction to our operations management solution 102_DK Medarbejderkommunikation NOVUS Crew Web, CrewApp og Crew SMS. Vi viser de nye funktioner og løsninger til bedre medarbejderkommunikation 804_UK Reuse scheduling with templates for For the reoccuring subscription trips. How to create, use (match from) and update template sche- schedules Invitation Practical Information 09:30-10:15 516_DK Customer Care 203_UK NOVUS FX 109_DK Tidsregistrering 805_UK The Web Cert application process Hvordan kan vi hjælpe dig? Nye Best Practises Lad medarbejderne selv registrere - hands on training procedurer for registrering af fejl, Scheduling and blocking - including timer. Se hvordan i Crew Web Practical work with the application FAQ, hjælpetekster, User Forums? best practises process - from reginstration to dispatch 10:15-10:30 10:30-11:15 515_UK New Technology Hear how Service Oriented Architecture (SOA-Web Services) opens up 518_UK ITS - for small and large operations Get to know our current solutions 509_0_DK Info Publisher Info Publisher - Opsætning af publikumsinformation - set fra 806_UK Crystal Reports The pros and cons using Crystal Reports vs. Trapeze Query Reports for new possibilities for Intelligent Transport; solutions konsulentens side adjusted to your company s needs Steigenberger Hotel Treudelberg C onfererence Hotel: Lemsahler Landstrasse Hamborg Dear 11:30-12:15 506_UK Trapeze Business Info 509_1_DK Info Publisher i Timetable Planner, FX og NOVUS FX Get to know our current solution for How to set up Crew Web Rotterdamse Mobiliteit Centrale 110_UK Attendance 204_UK Crew Web 902_UK Customer Presentation Customer Germany - your company in figures! Tidtabeller og holdepladstavler i registration of attendance and hear Demand response transport in the For the 13th time we have the pleasure for management of inviting only you to the Trapeze European brugerdefineret User Conference design. Integration which again this about new ways with iris scanning, Tlf.: Netherlands year will take place at the beautifully situated Steigenberger Hotel Treudelberg af QR-koder, outside definition Hamburg. af skabeloner finger recognition, rfid etc. mm. www. treudelberg.com In 12:15 previous - 13:15 years, the conference has attracted many Trapeze customers and also this year we have put a lot of We have pre-booked a limited numbers of rooms at the favourable price of effort 13:15 into - 14:00 creating an 901_UK attractive Customer programme. Presentation Our conference is an ideal opportunity to learn more about the 138,50 Euro per single room and 145,50 Euro 807_UK per double Introduction room. The of NOVUS room VEO is solutions of Trapeze, to exchange Strætó; experiences Iceland with trade colleagues and to meet Trapeze employees and product booked with your conference registration, but you will for settle school the transport costs of the Raynir Jónsson, Strætó. How to See the new tool for planning of specialists. room directly with the hotel when you check out. increase public transport by 25% regular and special school transport within four years! and hear how to integrate it in This year the programme contains more than 90 sessions and has a good mixture of familiar and new themes that fixed route planning focus 14:00 on - the 14:15 tasks that you face every day. You can register by: 14:15-15:00 507_DK Trapeze Business Info 201_DK NOVUS FX: Ture, vognløb og tjene- 102_UK Employee Communication 803_UK NOVUS Mobile Computing: Trapeze systems are continuously developed to meet the needs of our customers. Therefore you can also get an Registration: sending your registration form by post or fax - Din virksomhed i tal. ster i et integreret skærmbillede Crew Web, CrewApp and Crew SMS. introduction to new features and functions in the solutions, of which several have been added due to customer scanning the registration form and ing it to Få adgang til data, der viser perfor- Se det nye skræmbillede der inte- See the new features for better request. mance på forskellige niveauer grerer ture, vognløb og tjenester i employee communication visiting our online registration site: ét billede We 15:00 appreciate - 15:15new product ideas. So this year, we have decided to launch an ideas competition. You can hand in Your registration is binding and may only be cancelled in writing your 15:15 idea - 16:00 at the conference. It might be an idea for improving 519_UK an existing Fixed module, route on it could demand be a new feature 504_UKor Location and Bus Stop Manager 601_DK before May 28, 2013 User Forum - Bus sector 812_UK School transport - a 360 degree a whole new solution. All the ideas received will be evaluated by a jury at A Trapeze tool for handling which integrated will also and select the best Managing everything related to a solution stop, assets, maintenance etc. Parent portal, applications, route idea. Read more about the competition in the programme. and trip planning, operators, If you register before April 25, you will benefit from a authorites, discounted financing, price: invoicing, Many of our employees will be present at the conference. Part of the time they will be occupied conducting C onference Fee: school passes sessions. However, time has also been reserved for our employees to meet with you. If you wish to hold a meeting Registration before April 25: 2 days for 360 Euro, 3 days for 410 Euro Thursday / Torsdag with one of our employees, please fill in the details on the registration form. Requests are assigned on a first Registration after April 25: 2 days for 450 Euro, 3 days for 520 Euro come, 08:30 first - 09:15 served basis. 513_UK Optimisation 504_DK Location og Bus Stop Manager 110_DK Fremmøderegistrering 602_DK User Forum - Demand response Optimisation of Fleet & Crew Overblik over og vedligeholdelse af Vi viser vore nuværende løsninger transport Simultaneously. User-defined rules. stoppesteder og lokationer We will send og you de muligheder, an invoice der according findes med to your company s Customer Care We look forward to seeing you in Fixed Hamburg. & Variable Cost algorithms agreement: iris scanning, fingeraftryk, rfid, mm Silver agreement: Free of charge for one person Best regards, Gold agreement: Free of charge for one person, and 50% discount for an 09:30-10:15 603_NO NUT Årsmøde 600_DK User Forum - Rail sector 810_UK Fixed route on demand Trapeze Group Europe & Trapeze Group Deutschland Bruger bruger forum for norske kunder additional 2 participants An tool for handling integrated and 10:15-10:30 Evening Activities: Tuesday evening 19:00-10:30-11:15 503_1_UK Vehicle Manager _NO NUT Årsmøde Trapeze 202_UK invites News all in Duty participants Planner 3to a delicious 811_UK dinner with Business fine Intelligence wines. for DRT Timetable and block planning, See the latest news in vehicle allocation and incident The arrangement Duty Planner is free 3 but requires registration. mangement Wednesday Experience Hamburg on your own. We provide a shuttle bus from the hotel to the 11:30-12:15 516_UK Customer Care 503_2_UK Vehicle Manager _NO NUT Årsmøde city centre. 809_UK Event scheduling in NOVUS DR How can we help you? New pro- Continued Combine regular trips and event based tasks in a run in NOVUS DR - for Departure from the hotel at Return from the city at cedures for reporting errors, FAQ, HELP and User Forums? instance the delivery of equipment, Transport is free but requires registration. home care service or other tasks to a single address 12:15-13:15 Lunch Mittagspause / Frokost

3 Programme Guide to the programme Even though the programme is divided into tracks and marked with numbers, it might be good idea to look through the entire programme since there may be sessions in several tracks that could be of interest. For instance, the track 360 Degrees contains subjects that could be of general interest to many participants. The programme is so extensive this year that this programme only contains the sessions held in English and Danish. If you are interested in the German sessions, you will find the German programme on the online registration: The numbers in the programme is a guide to the subject matter 100: Primarily themes for customers working with daily operations and allocation - Trapeze Operation Management System 200: Primarily themes for customers working within planning - Trapeze Planning System / NOVUS FX 500: Themes that might be relevant to all customers 600: User forum 800: Primarily themes for customers working with school and demand response transport 900: Customer presentations Book a meeting If you wish to meet with a Trapeze employee during the conference, write it on the registration form. We will do what we can to comply with your wish. However, if this should not be possible the meetings will be allocated on a first come, first served basis. Ideas C ompetition Take part in the development of Trapeze solutions From time to time, our customers tell us about features they would like to see implemented in our solutions. Many customers have probably now and again said to themselves: It would really be nice if we could do this and this in Trapeze System. We would like to know about all of our customers ideas so that we are able to make our solutions even better. We now ask you to contribute In connection with the European User Conference, we are launching an ideas competition. You can send your idea to before the conference or you can hand in your idea to Betina in our reception at the User Conference. The deadline is Wednesday June 12 at Among the ideas, the Trapeze jury will pick three that will be awarded. An idea might be: - A new feature for one or more of Trapeze modules - A completely new module that expands exisiting functionality and offers customers new opportunities. - A suggestion for a change of a program workflow where change will provide better support of customers work processes - A suggestion where existing functionality is offered in a different way or on new devices The idea must be described in writing or by drawing up a sketch. Furthermore, the idea must be motivated and the advantages of the solution must be described. Remember to write your name, organisation, and address on the same document as your idea. Tuesday / Tirsdag 360 Degree 360 Degree Planning Planning and Operations Planning and Operations Demand Response and School 08:00-11:00 Registration / Registrering 12:00-13:00 Lunch / Frokost 13:00-13:45 Plenum English 13:45-14:00 14:00-14:45 517_UK Mobile Ticketing Allow your passengers to buy and use tickets on their mobile phone 205_1_DK Case: NOVUS FX Udbud - 1 Sagsforløb i udbudsprocessen 202_DK Nyheder i Duty Planner 3 Se de seneste nyheder i Duty Planner 3 100_1_DK Operations Mangement System - Nyheder Vi viser de nyheder, der er kommet i driftprogrammet siden sidste brugerkonference 800_UK Multi-modal transport NOVUS - End 2 End - Multi-modal Transport 14:45-15:00 15:00-15:45 510_UK Geographical maps in NOVUS How geographical maps in NOVUS FX, NOVUS DR and CERT are implemented 205_2_DK Case: NOVUS FX Udbud - 2 Sagsforløb i udbud - fortsat 100_2_DK Operations Mangement System - Nyheder Fortsættelse 801_UK What is new in PASS? Hear about the latest developments in PASS 15:45-16:00 16:00-16:45 205_3_DK Case: NOVUS FX Udbud - 3 Sagsforløb i udbud - fortsat 100_UK News in Operations Management Latest news since the last User Conference 204_DK Crew Web Opsætning af Crew Web 802_UK Come enjoy a more specific run through of the brand new version of NOVUS DR and learn about all the features.

4 Wednesday / Onsdag 08:30-09:15 510_DK Geografiske kort i NOVUS Hør hvordan de geografiske kort i NOVUS FX, NOVUS DR og CERT bliver implementeret 200_UK NOVUS FX - GIS based timetable planning Learn how to work with GIS based timetable planning in NOVUS FX 111_UK Trapeze Operations Management - Basics An overall introduction to our operations management solution 102_DK Medarbejderkommunikation NOVUS Crew Web, CrewApp og Crew SMS. Vi viser de nye funktioner og løsninger til bedre medarbejderkommunikation 804_UK Reuse scheduling with templates For the reoccuring subscription trips. How to create, use (match from) and update template schedules 09:30-10:15 516_DK Customer Care Hvordan kan vi hjælpe dig? Nye procedurer for registrering af fejl, FAQ, hjælpetekster, User Forums? 203_UK NOVUS FX Best Practises Scheduling and blocking - including best practises 10:15-10:30 10:30-11:15 515_UK New Technology Hear how Service Oriented Architecture (SOA-Web Services) opens up for new possibilities 518_UK ITS - for small and large operations Get to know our current solutions for Intelligent Transport; solutions adjusted to your company s needs 509_0_DK Info Publisher Info Publisher - Opsætning af publikumsinformation - set fra konsulentens side 11:30-12:15 506_UK Trapeze Business Info - your company in figures! 509_1_DK Info Publisher i Timetable Planner, FX og NOVUS FX Tidtabeller og holdepladstavler i brugerdefineret design. Integration af QR-koder, definition af skabeloner mm. 12:15-13:15 13:15-14:00 901_UK Customer Presentation Strætó; Iceland Raynir Jónsson, Strætó. How to increase public transport by 25% within four years! 14:00-14:15 14:15-15:00 507_DK Trapeze Business Info - Din virksomhed i tal. Få adgang til data, der viser performance på forskellige niveauer 201_DK NOVUS FX: Ture, vognløb og tjenester i et integreret skærmbillede Se det nye skræmbillede der integrerer ture, vognløb og tjenester i ét billede 102_UK 15:00-15:15 15:15-16:00 519_UK Fixed route on demand A tool for handling integrated and 08:30-09:15 513_UK Optimisation Optimisation of Fleet & Crew Simultaneously. User-defined rules. Fixed & Variable Cost algorithms 504_UK 504_DK Location and Bus Stop Manager Managing everything related to a stop, assets, maintenance etc. Thursday / Torsdag Location og Bus Stop Manager Overblik over og vedligeholdelse af stoppesteder og lokationer 09:30-10:15 603_NO NUT Årsmøde bruger forum for norske kunder 10:15-10:30 10:30-11:15 503_1_UK Vehicle Manager - 1 Timetable and block planning, vehicle allocation and incident mangement 603_NO NUT Årsmøde 110_UK Attendance Get to know our current solution for registration of attendance and hear about new ways with iris scanning, finger recognition, rfid etc. Employee Communication Crew Web, CrewApp and Crew SMS. See the new features for better employee communication 109_DK 204_UK Tidsregistrering Lad medarbejderne selv registrere timer. Se hvordan i Crew Web Crew Web How to set up Crew Web 805_UK 806_UK 902_UK 807_UK 803_UK The Web Cert application process - hands on training Practical work with the application process - from reginstration to dispatch Crystal Reports The pros and cons using Crystal Reports vs. Trapeze Query Reports Customer Presentation Rotterdamse Mobiliteit Centrale Demand response transport in the Netherlands Introduction of NOVUS VEO for school transport See the new tool for planning of regular and special school transport and hear how to integrate it in fixed route planning NOVUS Mobile Computing: 601_DK User Forum - Bus sector 812_UK School transport - a 360 degree solution Parent portal, applications, route and trip planning, operators, authorites, financing, invoicing, school passes 110_DK Fremmøderegistrering Vi viser vore nuværende løsninger og de muligheder, der findes med iris scanning, fingeraftryk, rfid, mm 602_DK User Forum - Demand response transport 600_DK User Forum - Rail sector 810_UK Fixed route on demand An tool for handling integrated and 202_UK News in Duty Planner 3 See the latest news in Duty Planner 3 811_UK Business Intelligence for DRT 11:30-12:15 516_UK Customer Care How can we help you? New procedures for reporting errors, FAQ, HELP and User Forums? 503_2_UK Vehicle Manager -2 Continued 603_NO NUT Årsmøde 12:15-13:15 Mittagspause 809_UK Event scheduling in NOVUS DR Combine regular trips and event based tasks in a run in NOVUS DR - for instance the delivery of equipment, home care service or other tasks to a single address

5 Organizer: Trapeze Group Europe Søren Frichs Vej 38 K, 2 DK Åbyhøj Come to the Trapeze European User Conference 2013 We show you a complete 360 degree view of public transport We offer more than 90 sessions You can set up individual meetings with a Trapeze employee You can learn new things about using our products You can see new functions and modules You can network with others from the industry Copyright 2013 Trapeze Software ULC, its subsidiaries and affiliates. All rights reserved. Any trademarks or registered trademarks mentioned herein are the property of their respective owners.

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