ROBERT ANTHONY CARPINO

Transcription

1 ROBERT ANTHONY CARPINO CURRICULUM VITA Contact: EDUCATION Postdoctoral Program, Hough Graduate School of Business, University of Florida, Gainesville, FL (July 2013 completion) Outcome: Academically Qualified (AQ) in management and marketing by AACSB standards Advisers: Joyce Bono (Organizational Behavior) Gwendolyn Lee (Strategic Management) Joseph Alba (Problems and Methods in Marketing) Richard Lutz (Brand Management) Doctor of Jurisprudence, University of Oklahoma College of Law, Norman, OK Bachelor of Arts in Psychology, University of Oklahoma, Norman, OK PUBLICATIONS and PAPERS IN PROGRESS Avramchuk, A. S., Manning, M. R., & Carpino, R. A. (2013). Compassion for a change: A review of research and theory. In R. Woodman, W. Pasmore, and Abraham (Rami) B. Shani, Research in Organizational Change and Development, Volume 21 (in press). Young, F., Mo, L., Avramchuk, A. S., & Carpino, R. A. (2013). Toward diversity in STEM workforce: An examination of early career interests across gender, ethnicity, and academic performance variables. Journal of Contemporary Business Issues (accepted for publication). Carpino, R. A. (in progress). Healthcare business is everyone s business: A case in ethics for healthcare management. (target outlet Graziadio Business Review) Carpino, R. A. (in progress). Why healthcare law matters: An analysis of business compliance. (target outlet Graziadio Business Review) REFEREED PRESENTATIONS AND PAPERS Carpino, R. A. (2013). Creativity and Innovation: An Empirical Approach. Chair. Research paper session sponsored by the Organizational Behavior division, Academy of Management annual meeting, Orlando, FL. Carpino, R. A. (2013). Compassion for a change. Accepted for presentation at the Meet The ROCD 21 Authors showcase symposium sponsored by the Organization Development and Change division, Academy of Management annual meeting, Orlando, FL. Avramchuk, A. S., Manning, M. R., & Carpino, R. A. (2013). Developing and changing with compassion at work. Paper presented and published in the Proceedings of Western Decision Sciences Institute conference, Long Beach, CA. RECENT TEACHING EXPERIENCE

2 California State University, Los Angeles, College of Business & Economics Lecturer 08/12 Present MGMT 308 Business Responsibilities in Society a core upper-division undergraduate course in business ethics, principles, and problem-solving techniques related to major social issues confronting business organizations (Winter 2012). Teaching methods include guided discussion, action and teamwork learning, case analysis, and lecture. Student evaluations mean is 4.73 out of 5.00 (above the department s average). BUS 305 Business Communications a core undergraduate course in effective communication in a business setting (Winter 2013), including information research, work memos, business letters, and oral presentations. Teaching methods include lecture, team presentations, critical analysis, and guided peer reviews. MGMT 554 Healthcare Management Ethics and Regulatory Environment a graduate level course designed for adult online learners pursuing a Master of Science degree in Healthcare Management (Winter 2014). Teaching methods will include virtual forums, integrative quizzes, position papers, and podcasts. Pepperdine University Graziadio School of Business and Management, CA Lecturer / Guest Lecturer 01/11 Present OTMT 481 Managing Organizations an upper division course on the strategic management processes, decision making, organizing, and control functions of organizations from a "macro" perspective (Fall 2013). Teaching methods integrate analysis, guided discussion, lecture, and collaborative teamwork presentation. OTMT 483 Managing Diversity in Organizations an upper division undergraduate course in ethics, advantages, and pitfalls of diversity management at work (Summer 2012). Teaching methods involved case analysis, role-play, lecture, and teamwork enactment. BSCI 617 Creating and Leading Teams a graduate-level course for MBA concentration in Leadership and Managing Organizational Change (Spring 2012). Teaching methods included simulations, lecture, and feedback moderation. OTMT 614 Designing and Managing International Organizations a required graduate-level course for International MBAs, specialized master s students in Global Business, and Sustainability and Social Responsibility graduate certificate students (Spring 2011). Teaching methods involved action learning, guided discussion, position papers, and lecture. University of Maryland Law School, MD 11/2011 Guest Lecturer Health Law special-topic graduate course for the advanced-standing law students pursuing the University of Maryland s signature Law & Health Care Program and learning about regulatory compliance and risk management in the hospital and managed care organizational settings. Teaching methods included team teaching (with General Counsel, Johns Hopkins University Medical Center), case study, and lecture. PROFESSIONAL BUSINESS BACKGROUND SUMMARY Management consultant, leader, and educator with over ten years in business strategy and negotiation, ethics and compliance education, vendor and program management, organizational culture and behavior, governmental influence on business practice, and legal experience in the areas of healthcare operational innovation, conflict resolution, and business risk management. Leadership assignments include areas of corporate training program management, organizational development, instructional design including virtual and e-learning, change management, IT systems

3 and EMR implementation, regulatory compliance and investigations, audit, risk management, SDLC business requirements and process redesign, staff and project management, and transactional legal practice. Operational Knowledge of Multi-Facility Integrated Healthcare Model and Academic Medical Systems Healthcare Regulation - HIPAA Privacy/Security, HITECH, Medicare, Stark, Anti-Kickback Statute, False Claims Act Investigations and Cultural Change - Ethics, Code of Conduct, Conflicts of Interest, Financial / Billing Legal Environment - Policy Development, Legislative & Regulatory Analysis, Contracts, Vendor Relations, Performance, and Oversight, Dispute Resolution HR - Training Program Development, Instructional and Curriculum Design, Talent Management and Growth, Dispute Resolution Information Technology, E-Learning, EMR Implementation, Business Requirements, Process Improvement PROFESSIONAL QUALIFICATIONS AND CREDENTIALS Member in good standing of the New York, Washington, and Oklahoma Bar Associations Admitted to practice before the Federal Courts CHC - Certified in Healthcare Compliance (highest industry standard in healthcare compliance) CISA - Certified Information Systems Auditor (rigorous exam in the information management field) Executive Education - Trusted Advisor Program Certificate - UC Berkeley, Haas School of Business Certified Mediator and Arbitrator by the National Mediation Academy RECENT PROFESSIONAL EMPLOYMENT University of Maryland Medical System, Baltimore, MD 05/11 to 04/12 Director of Corporate Compliance Directed the strategic system-wide integration of compliance programs, mandates and training initiatives (e.g. HIPAA Privacy & Security, HITECH, physician relationships, records retention, billing, and scope of practice) for UMMS academic medical center, nine system hospitals and affiliated clinics Managed UMMS system-wide internal investigations including (HIPAA, Fraud, Waste, Abuse, COI) with metrics reporting and corrective action for compliance with internal, statutory and regulatory mandates Partnered with HR, Legal, and senior leadership to structure and implement a corporate compliance training strategy and program (including new employee orientation, annual training, online education content and module development using Articulate Presenter) for new and existing hospital and administrative staff to comply with university and regulatory compliance mandates Performed as Senior UMMS leadership compliance liaison/ program manager for EPIC implementation and integration with Cerner radiology and other systems Engaged comprehensive HIPAA audits and defined appropriate procedures regarding requests, access and disclosure of PHI in accordance with HIPAA regulations Led external inquiry and complaint response including DHS Office of Civil Rights, Centers for Medicare and Medicaid Services, FBI, State Attorney General, and Maryland Health Authority Oversaw system-wide physician contracting audit function including fair market value, recruitments, contracts, session leases, subsidies & loans for compliance with Stark, Anti-Kickback, False Claims Act

4 Facilitated resolution of billing/ coding discrepancies with regulators including responsibility for maintaining coded data quality through quality review and assessment of outpatient records Mentored Hospital Compliance Officers to implement and enforce developed compliance policies, procedures, standards, templates, and guidance vis-à-vis changes to applicable regulations Policy writing and advancement in conjunction with Legal, HR, Senior Leadership, and CMS guidance Kaiser Permanente, Walnut Creek, CA 03/06 to 11/10 IT Compliance Program Leader - Consultant Specialist Program manager for mandatory training program for over 6,800 employees and executives of Kaiser Permanente Information Technology (IT) leading the needs assessment, design and delivery of compliance training including virtual and instructor-led offerings across the IT organization Executed organizational development training and communication plans and strategies; tracked success metrics for senior leadership; and presented executive summary reports of training delivered Partnered with Legal, HR, and IT leadership to develop targeted training materials and curriculum to equip employees with the necessary learning tools to meet organizational compliance goals including HIPAA and protected health information (PHI), SOX, PCI-DSS, and records retention IT Regional lead directing matrix teams coordinating and conducting sensitive investigations (e.g. HIPAA Privacy/ Security, senior level allegations of fraud, waste, and abuse etc.) by the National Compliance Office logging and addressing violations, and implementing corrective action plans (CAP's) Matrix organization management oversight of 35 FTE s over fluctuating project/ program teams Project management for compliance initiatives vis-à-vis protected health information (PHI), SOX, and PCI-DSS including cases in tandem with OIG and California Public Health Department (DPH) Managed IT Conflict of Interest (COI) disclosures and investigations for the IT region including documenting and addressing disclosures, and as needed implementing corrective action plans (CAP's) Reporting for senior leadership and managing regional and national metrics, and issue resolution Developed IT procurement/ purchasing and SOX policies; evaluated and advised for conformance, and made recommendations to senior IT leadership for contract engagements and vendor purchases For the Southern California Permanente Medical Group, managed critical parts of physician support during system implementation projects and instructed on Epic software for KP HealthConnect including go-live and pre/post-deployment system evaluation and application training of health plan staff Consulted and trained hospital personnel on Epic modules supporting Emergency Departments and Inpatient processing; Orders; ED; Resolute; OR, Scheduling, Admission, Discharge, Transfer protocols Compliance and system audit consulting at KP-IT and SSD of SCPMG during EPIC implementation & its feeding legacy systems including Epic data integrity/quality issues during and after implementation Executed critical Go-Live Implementation procedures synchronizing clinical and business workflows Represented IT, sharing knowledge, and developing best practices for business workflows at NCO professional conferences, Compliance and SOX road shows, and cross-regional collaboration events McCullar, Chandler, Bonzie LLC, Oklahoma City, OK 10/97 to 02/06 Managing Counsel and Regulatory Consultant Directed complex litigation practice and adjudicated employment, HIPAA, insurance defense, patient safety, nursing home, medical compliance, labor relations, and workers compensation cases Settled HIPAA Privacy cases for unauthorized disclosures of client PHI and settled claims against medical offices, hospital facilities and state agencies Managed 22 paralegal and professional support personnel: hiring, specialized staff development and training, resource allocation, performance reviews, budget, accounting, scheduling and project management Designed and delivered professional development lecture seminar series for indigent groups Facilitated internal and external lecturers and vendors for specialized training and staff development Performed transactional contract work, including negotiations and preparation of client contracts, facilitation of vendor relationships, and review and external performance oversight Conducted internal compliance reporting and risk determinations under HIPAA, NASD, US Patriot Act, IA Act of 1940, and ARMOR (Account Review Management and Online Reporting) Performed as arbitrator and mediator for the 10th Circuit Federal Court SELECTED HONORS

5 Dean s Honor Roll, President s Honor Roll Oklahoma Bar Foundation Scholarship Alpha Lambda Delta Scholastic Honorary Fraternity Legal Aid - Lawyers for Children Pro Bono Recognition Award PERSONAL Bilingual English (fluent), Spanish reading, writing, speaking (fair)