LG NAS FAQ_v0.2. [Table of Contents]

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1 LG NAS FAQ_v0.2 [Table of Contents] 1. Network/Remote Access(DDNS DDNS/UPnP) 2. Jumbo Frame 3. Volume/RAID configuration 4. Sharing Setting- user / group / folder 5. NAS Explorer(AjaXplorer) 6. DLNA 7. ISCSI 8. selective mirror 9. comnso backup(bundle CD) 10. Time Machine LG Electronics

2 Network/Remote Access (DDNS/UPnP) 1. How do I setup DDNS? P 1 2. DDNS/UPnP activation failure P 2 3. I set UPnP enable but it is not set up P 2 4. I activated DDNS/UPnP, but cannot access via domain P 3 5. Domain access possible internally but failed externally P 4 6. Do I need to setup DDNS/UPnP in both router and NAS? P 5 7. How do I set DMZ, virtual (internal) server, and Port Forwarding in router? P 5 8. External access via IP possible, but failure with the domain (53 Port) P 6 9. Cannot access router P Cannot access externally after configuring router P DDNS access successful but FTP unsuccessful P DDNS doesn t work after Firmware upgrade/nas rebooting/router rebooting P I want to use to NAS under one router. Is it possible? If so, what should I have to do? P Using two routers and when NAS is connected underneath, can I use DDNS? P [Using] External access failure P 13

3 DDNS (Dynamic DNS) Question Type NS1 1. How do I setup DDNS? Precaution NS1 Activate DDNS/UPnP in Service-> DDNS. NC1 Activate DDNS/UPnP in System->Remote Access. Note What is DDNS? Dynamic IP changes frequently, so it is impossible to deliver it externally or connect to the domain such as In such an environment it is very inconvenient to access from outside, so DDNS enables you to access via the same domain whenever the IP changes by reflecting this to DNS. What is UPnP? This is the function which helps to control Port easily. By just activation the UPnP function, it makes access to LG NAS inside router possible from outside router. NC1 1/13 NS1 1. Select DDNS/UPnP use from Service-> DDNS 2. Domain name/password: Enter the domain name and password 3. Click Apply. NC1 1. Select DDNS/UPNP use from System-> Remote Access 2. Domain name/password: Enter the domain name and password 3. Click Apply.

4 DDNS (Dynamic DNS) Question Type 2. DDNS/UPnP activation failure. 3. I set UPnP enable but it doesn t work. CAUSE Some routers don t support UPnP Router (NAT Router/IP sharer) Basically, it is a network device which routes among one public IP and several private IPs. Precaution 1 Access router connected to LG NAS and set one among DMZ, Virtual (Internal) server, or Port Forwarding. Precaution 2 If you have iptime router, upgrade Firmware and set UPnP. Note [Attachment1] How to access and setup router DMZ A function which sets a router and one of the PCs connected similar to connecting directly to internet. A concept similar to IP forwarding. Virtual FTP (irregular FTP)This is a setting connected to Virtual server (private server) router to manage all sorts of internal servers. Port Forwarding From external internet it functions to map it to the PC communication port connected to router 2/13

5 DDNS (Dynamic DNS) Question Type 4. I activated DDNS/UPnP, but cannot access via domain. CAUSE 1 Some routers don t support UPnP Precaution Access router connected to LG NAS and set one among DMZ, Virtual (Internal) server, or Port Forwarding. Note [Attachment1] How to access and setup router Port Bypass: On Internet, communication is supposed to happen by Port number and it is specified. Eg) http: 80, FTP:20,21, DNS:53, TELNET: 23, SSH: 22 Communication by other port than specified is called Port Bypass. CAUSE 2 Either in Router or Firewall, specific service port is blocked Check How to check if the Port is blocked Type in the port number at the bottom, copy the link, and open the webpage and paste.. *It may be impossible to check this depending on the network environment. Precaution 1. Try Port Bypass: Access router set Port Forwarding. 2. Contact network administrator for Firewall removal or ISP Company for Port Open. 3/13

6 DDNS (Dynamic DNS) Question Type 5. Domain access possible internally but failed externally. CAUSE Specific service Port blocked. Check 1 How to check if the Port is blocked Type in the port number at the bottom, copy the link, and open the webpage and paste.. *It may be impossible to check this depending on the network environment. Precaution 1. Try Port Bypass: Access router set Port Forwarding. 2. Contact network administrator for Firewall removal or ISP Company for Port Open. Check 2 If you use SK Broadband (previous HANARO), no. 80(WEB), no.21(ftp) port may be blocked. Precaution 1. If you use SK Broadband (previous HANARO) try Port Bypass via no.8000 port.(http://xxx.lgnas.com:8000) 2. If you don t use SK Broadband or if you can t access via no port: virtual (internal) server setting or Port forwarding setting recommended. Note [Attachment1] How to access and setup router 4/13

7 DDNS (Dynamic DNS) Question Type 6. Do I need to setup DDNS/UPnP in both router and NAS? Question Type 7. How do I set DMZ, virtual (internal) server, and Port Forwarding in router? CAUSE You can do it in LG NAS. However, some routers don t support UPnP Precaution Check Check which company s product the NAS connected router is. Router LIST 1 iptime 2 Netgear 3 D-Link 4 BUFFALO Disable UPnP function in LG NAS and choose one setting among DMZ, virtual (internal) server, Port forwarding in router. Note [Attachment1] How to access and setup router Precaution 1. Access a router. 2. Set DMZ, virtual (internal) server, Port forwarding in the router referring to How to access and set router. Note 5 NeoWiki [Attachment1] How to access and setup router 5/13

8 DDNS (Dynamic DNS) Question Type 8. External access via IP possible, but failure with the domain. CAUSE 1 If the DDNS setting is not properly activated Check Check if DDNS setting is properly activated. Precaution NS1 Activate DDNS/UPnP from Service-> DDNS. NC1 Activate DDNS/UPnP from System-> Remote Access. If DNS server is operated separately internally, firewall may block the DNS use port and communication with outer route DNS server may be impossible. Contact network administrator to ask for DNS use port open for specific DNS server. DNS use port is TCP/UDP 53. CAUSE 2 If the specific service port is blocked (*for the connection to the domain, port 53 should be open) Check How to check if the Port is blocked Type in the port number at the bottom, copy the link, and open the webpage and paste. **It may be impossible to check this depending on the network environment. Precaution 1. Try Port Bypass: Access router set Port Forwarding. 2. Contact network administrator for Firewall removal or ISP Company for Port Open. 6/13

9 DDNS (Dynamic DNS) Question Type 9. Cannot access router. 1 Windows Start-> Run- -> cmd Check 1. Windows Start-> Run-> CMD 2. Enter Ipconfig and check Default Gateway IP Precaution 2 Check the router IP Enter IPconfig Access via the IP you checked in no.2 Access by opening web browser Note 1 Default ID/Password may be required. In this case, refer to the router manual. 3 Access router Note 2 Refer to [Attachment2] to see how to check NAS and router IP [Attachment1] How to access and setup router 7/13

10 DDNS (Dynamic DNS) Question Type 10. Cannot access externally after configuring router. CAUSE Specific service port is blocked in Router, Firewall, or ISP Company. * ISP Company: Companies that provide the Internet service LG Powercom, KT, SK broadband etc.) Note 1 How to check if the Port is blocked Type in the port number at the bottom, copy the link, and open the webpage and paste. **It may be impossible to check this depending on the network environment. Precaution 1. Try Port Bypass: Access router set Port Forwarding. 2. Contact network administrator for Firewall removal or ISP Company for Port Open. Note 2 If you use SK Broadband (previous HANARO), no. 80(WEB), no.21(ftp) port may be blocked. Precaution 1. If you use SK Broadband (previous HANARO) try Port Bypass via no.8000 port.(http://xxx.lgnas.com:8000) 2. If you don t use SK Broadband or if you can t access via no port: virtual (internal) server setting or Port forwarding setting recommended. 8/13

11 DDNS (Dynamic DNS) Question Type 11. DDNS access successful but FTP unsuccessful. CAUSE 1 If the FTP setting is not properly activated Check Check if FTP setting is properly activated. Precaution 1. Webpage login 2. Sevice -> Network Server -> Apply after Enabling FTP 3. Share -> Folder -> Setting Read/White authority in User CAUSE 2 When specific service port is blocked in router or firewall (for the FTP use, TCP 20, port 21 should be opened) Check How to check if the Port is blocked Type in the port number at the bottom, copy the link, and open the webpage and paste. **It may be impossible to check this depending on the network environment. Precaution 1 1. Try Port Bypass: 2. Sevice -> Network Server -> Change FTP Port. (ex. 2121) 3. Access Router and set Port Forwarding. (Set Internal Prot or Private Port to 2121.) Precaution 2 Contact network administrator for Firewall removal or ISP Company for Port Open. 9/13

12 DDNS (Dynamic DNS) Question Type 12. DDNS doesn t work after Firmware upgrade/nas rebooting/router rebooting. CAUSE When NAS/router is rebooted if DHCP (automatic IP allocation) was in use, the IP may have been changed. Precaution 1. Check NAS IP. 2. If you set DMZ or Port forwarding in router, see if the NAS IP specified by router and the real NAS IP matches and it not, match the IP. How do I know NAS IP? 1. (NS1) Click the downright button(s) in NAS the IP will appear in the Display screen. (NC1) SET(S) button: A button to select the mode. If you click it on standby screen, you can check the IP information more quickly. 2. You can also check the IP from Web menu s System>Network>Interface menu. Note [Attachment1] How to access and setup router 10/13

13 DDNS (Dynamic DNS) Question Type 13. I want to use to NAS under one router. Is it possible? If so, what should I have to do? CAUSE In an environment where two or more LG NAS exists if both two were set UPnP, the latter one s setting will be applied so only one is accessible. Check Internet If Port forwarding is set in the router, two or more NAS is possible to set DDNS. Precaution 1. Disable the UPnP function from NAS1 and NAS2. 2. Access the router. 3. Set Port forwarding for NAS1 and NAS2 respectively. 4.. Note [Attachment1] How to access and setup router Port forwarding :8000 Router -> G/W Public IP Port forwarding :9000 -> NAS1 NAS2 IP: IP: /13

14 DDNS (Dynamic DNS) Question Type 14. Using two routers and when NAS is connected underneath, can I use DDNS? If so, what should I have to do? CAUSE Precaution 2 Internet You can just do it in LG NAS. But some routers don t support UPnP. Precaution 1 Use router 2 as a switch hub or substitute router 2 to switch hub. DMZ > Public IP Precaution 2 Router 1 G/W You need to setup in each router. Disable UPnP function in NAS. From router 1, specify router 2 to DMZ and Port forwarding function and for router 2, specify LG NAS to DMZ and Port forwarding. Note [Attachment1] How to access and setup router IP: G/W PC Router 2 DMZ > NC1 IP: /13

15 DDNS (Dynamic DNS) Question Type 15. [Using] External NAS access failure CAUSE Due to the change of NAS device IP in router, external access may be impossible. This is because DMZ or Port forwarding setting is forwarding to the previous NAS IP that the changed IP s device is inaccessible. Precaution 1 Fix LG NAS IP to manual IP setting. Precaution 2 Go to router setting and LAN setting and DHCP setting. You can connect virtual IP created from router to a certain device. If you use this, even if the router is turned off and on the IP allocated to NAS device by router is fixed and connected. 13/13

16 Jumbo Frame 1. What is Jumbo Frame? P 1 2. How to use Jumbo Fran? P 2 3. Jumbo Frame Setting Ethernet frame in LG NAS P 3 4. Jumbo Frame Setting Ethernet frame in PC P 4 5. Jumbo Frame Setting Ethernet frame in the router P 5 6. The performance speed is degraded even after changing the size of the jumbo frame P 6 7. What is the size of the Ethernet frame supported by LG NAS? P 6 8. The size of the Ethernet frame won t change P 6

17 Jumbo Frame Question Type 1. What is Jumbo Frame? Check Jumbo Frame is something bigger than the standard Ethernet frame size which ic 1500byte. Note Maximum 1500byte is transferrable when the data is sent via internet (up to 1492 bytes for some devices) this is referred to as MTU is 1500 byte. If you want to download 1GB size file, in fact, it is divided to 1500 bytes and transferred. In 1990, when the standardization of Ethernet happened, the quality of the line was poor due to the lack of high technology. In other words, error occurred frequently. So 1500byte was transferred at one time and if there was an error, it was sent again. However, the quality improved nowadays. So errors rarely occur. And it s better to divide 1GB into bigger chunks rather than 1500s. (Think what s easier when cutting the radish; into bigger chunks or small bites) This is how Jumbo Frame was invented. 1/6

18 Jumbo Frame Question Type 2. How to use Jumbo Frame? Check If you want to use Jumbo Frame, not only NAS but all the hardware the data needs to go through such as Lan care or the router should support the Jumbo Frame. Also, the Lan line and the connector should be standardized to have more than cat.5e. Note For how to set Jumbo Frame in LG NAS, PC and router, refer to the next page. 2/6

19 Jumbo Frame Setting Ethernet frame in LG NAS 3. Setting Ethernet frame in LG NAS 1 2 For the Jumbo Frame setting it is the same for NC1 and NS1. 1 Change the Frame size of NAS in Ethernet Frame Size Property in System->Network->Interface The default size is 1500byte. 3 2 Ethernet Frame Size Property available only when choosing Manual IP setting , 4000, 7000, 9000 byte setting possible in NAS. 3/6

20 Jumbo Frame Setting Ethernet frame in PC 4. Setting Ethernet frame in PC (Windows XP). Network connection -> Properties -> Configure ->Advanced-> Jumbo Frame Control the size of the Ethernet Frame size /6

21 Jumbo Frame Setting Ethernet frame in the router 5. Setting Ethernet frame in the router Eg) iptime Router Access the router-> Advanced Setting -> Internet connection setting-> change the MTU value MTU (Jumbo Frame): Enter the maximum size of the packet transferable via network. 5/6

22 Jumbo Frame Question Type 6. The performance speed is degraded even after changing the size of the jumbo frame. Check Not only LG NAS but also PC, IP router/hub/switch/ router frame size should be modified or the performance will be degraded. Question Type 7. What is the size of the Ethernet frame supported by LG NAS? Check LG NAS supports 1500 Byte, 4000 Byte, 7000 Byte, 9000 Byte Ethernet Frame size. Frame size will be activated to change when Manual IP is set, but not in DHCP mode. It will not support it in DHCP. Question Type 8. The size of the Ethernet frame won t change. Check Frame size will be activated to change when Manual IP is set, but not in automatic IP address mode. It will not support it in DHCP. Default Ethernet Frame size setting is 1500 byte. 6/6

23 RAID 1. Characteristics of RAID P 1~5 2. How to configure RAID(NS1/NC1) P 6~9 3. I changed from RAID5 to the new HDD due to the bad condition of HDD1 but automatic synchronization has failed P Why is the volume capacity smaller than anticipated? P What is the initial configuration of RAID? P What is the configuration time for RAID? P 12

24 Characteristics of RAID Types of RAID NS1(4Bay) NC1(2Bay) RAID 0 (Striping) RAID 0 (Striping) RAID 1 (Mirroring) RAID 1 (Mirroring) Linear (JBOD) Volume RAID 5 (Parity) RAID 10 Linear (JBOD) Volume RAID 1 (Mirroring) + JBOD Volume Individual Volume (Disk 1, Disk 2) No RAID (Individual Volume) 1/12

25 Characteristics of RAID Individual Disk (NO Raid) volume Feature Advantage A technique which does not configure RAID but configure the volume in each Hard Disk. (Similar to the way Hard Disk is used in general PC) When consists of two volumes, if one is damages still the other s data will be saved. Disadvantage If the Hard disk is damaged, its data will be lost. RAID 0 Striping Volume Capacity Feature 100% available (eg: If you use two 1Tbyte HDDs, you can use 2Tbytes capacities total.) A technique which configures several hard disks into parallels and uses it like one hard disk. The volume saving capacity is the sum of all capacities of hard disks. It is used for the quick access to the data and to secure the volume capacity but is not fit to save important data. Advantage Disadvantage Capacity Since it saves data to each hard disk in parallel, it shows excellent performance in reading several low capacity files. To secure the saving capacity, how to cope with the loss of hard disk is not written on the volume. So when the hard disk is damages, the data stored in the volume will be lost. 100% available (eg: If you use two 1Tbyte HDDs, you can use 2Tbytes capacities total.) 2/12

26 Characteristics of RAID RAID 1 Mirroring Volume Feature A technique which copies the same data to hard disk. It will be used to restore the data and is suitable for saving important data. JBOD Linear volume (linear) Advantage Disadvantage Capacity Feature Advantage Disadvantage Capacity If one hard disk is damaged still the other one consist of volume has the same content, so even the storage capacity efficiency is low, data restoration rate is excellent. Low storage capacity. The storage capacity of the volume replicates all the data to hard disks that it is configured by the minimum capacity among the RAID configured hard disks. 1/n% available (n is the number of HDD) (eg: If you use 2 1Tbyte HDDs, you can use 1Tbytes capacities total.) (eg: If you use 4 1Tbyte HDDs, you can use 1Tbytes capacities total.) A technique which configures several hard disks into serials and uses it like one hard disk. The volume saving capacity is the sum of all capacities of hard disks. It is used to maximize the ensured capacity but is not fit to save important data. Since it saves data to each hard disk in serial, It could secure the storage capacity to the maximum. To secure the saving capacity, how to cope with the loss of hard disk is not written on the volume. So when the hard disk is damages, the data stored in the volume will be lost. 100% available (eg: when you use 2 1Tbytr HDDs, you can use 2Tbyte altogether. 3/12

27 Characteristics of RAID RAID 5(Parity volume) Available only in NS1 (4bay) Feature Advantage Disadvantage The most common method used among RAID types. It uses parity to save the data. The storage capacity for RAID level 5 is the same as total disk capacity minus one disk capacity. RAID level 5 could store parity to each array disk that it could avoid the bottleneck happening. Writing performance cannot be as fast as mirroring because you need to operate parity beforehand. RAID 10 Available only in NS1 (4bay) Capacity Feature Advantage N-1/n% available (n is the number of Hards) (eg: If you use 4 1Tbyte HDDs, you can use 3Tbytes capacities total.) Enhanced the stability and the speed by tying RAID 1 configured drive with the stripe array. It is the combination of restore rate of RAID 1 and the excellent performance of RAID 0. If one hard disk is damaged still the other one consist of volume has the same content, so even the storage capacity efficiency is low, data restoration rate is excellent. Disadvantage Low storage capacity. The storage capacity of the volume replicates all the data to hard disks. It creates a backup hard to each hard. Capacity 50 % available (eg: If you use 4 1Tbyte HDDs, you can use 2Tbytes capacities total.) 4/12

28 Characteristics of RAID RAID Level Feature Speed Reading Writing Capacity Individual Volume Speed % JBOD Linear volume Speed % RAID 0 (Striping) Speed n n 100 % RAID 1 (Mirroring) Stability n 1/n 1/n % RAID 5 [Parity] Speed & Stability n /n n - 1/n % RAID 10 (Mirroring + Striping) Speed & Stability n 1/2 50 % * n is the number of HDD disks. Speed Speed & Stability NC1(2bay) Speed & Stability NS1(4bay) Reading n N-1 1 RAID 1 < RAID 10 <RAID 0 RAID 5 Individual Volume JBOD. Capacity 100% 50% Individual Volume = JBOD = RAID 0 RAID 1 Capacity 100% 75% 50% 25% Individual Volume = JBOD = RAID 0 RAID 5 RAID 10 RAID 1 1-1/n 1 n Writing Stability Stability 5/12

29 How to configure RAID NC1 1. Configuring the volume: To configure the volume, follow the process below. 1 Login on Web and open System-> Volume. 2 On the top, a name of the currently configured volume and a detailed explanation will show. If the volume is not configured yet, a detailed explanation will not show. * Once you configured the volume, all the data of the previous user s in the hard disk will be deleted and unavailable to be used anymore. 6/12

30 How to configure RAID NC1 3 Choose one and click Apply. In the below menu New Volume configuration of Change volume configuration is consist of: RAID 0 (Striping), RAID 1 for important data (Mirroring), Linear(JBOD) volume, RAID 1 (Mirroring)+ Linear Volume(JBOD), individual disk (Disk 1, Disk 2) RAID 0(Striping) 2. - RAID 1 for important data (Mirroring) 3. - Linear Volume(JBOD) 4. - RAID 1(Mirroring) + Linear Volume (JBOD) 5. - Individual disc(disk1, Disk2) You cannot use Web menu while configuring the volume and not the button on the front either. You can check the progress of volume configuring via the front LCD. 7/12

31 How to configure RAID NC1 4 If you selected either RAID 1 for important data (Mirroring) or RAID 1 (Mirroring)+ Linear Volume(JBOD), you can check how much synchronization in RAID field was done via the web screen. 8/12

32 How to configure RAID NC1 1. Configuring the volume: Login on Web and open System-> Volume. 1 Name: Divided by Vol1/Vol2/Vol3/Vol4 and you can create it up to 4. 2 Disk: Shown by B1/B2/B3/B4 and distinguished according to where the hard disk that configures the volume is situated. Volume that is configured by RAID will show several disks. 3 RAID level will be marked by NONE, JBOD, RAID0, RAID1, RAID5, RAID10. 4 Condition: Shows abnormal status and task together. The condition of the volume is divided as active/none/degraded/destroyed/formatting/syncing/migrating. - active when there is no problem in the RAID volume - none when RAID is not configured - degraded when error is found in consisting hard disk or removed. Volume use available. - destroyed when error is found in consisting hard disk or removed. Volume use unavailable. - Formatting when the volume is being formatted, - syncing when the RAID is being configured, - migrating when RAID is reconfigured. 5 Capacity: Shows volume usage and total capacity. On the left hand side, percentage of the usage out of total capacity is shown with the condition bar and on the right hand side, usage/total capacity is shown. 9/12

33 RAID FAQ NS1 : I changed from RAID5 to the new HDD due to the bad condition of HDD1 but automatic synchronization has failed. When the HDD disk is added, because we don t know whether to use individual volume or RAID 5, automatic synchronization is unavailable, but you need to add new HDD in Edit. 1 Remove the damaged hard disk and mount the new hard disk on NAS. 2 Check degraded in System->Volume 3 Select Vol1 and enter Edit. - active when there is no problem in the RAID volume - none when RAID is not configured - degraded when error is found in consisting hard disk or removed. Volume use available. - destroyed when error is found in consisting hard disk or removed. Volume use unavailable. - Formatting when the volume is being formatted, - syncing when the RAID is being configured, - migrating when RAID is reconfigured. 4 Check the newly recognized condition of HDD. free 5 Check the new hard disk and click add button. 10/12

34 RAID FAQ Why is the volume capacity smaller than anticipated? There are several parts used in NAS volume. 1. 1GB is equal to 1000MB for the disk manufacturers while rest of the other operating systems including raider uses 1GB=1024MB. This is why 500GB disk is seen as 465GB in front view. 2. RAID is used for the recovery management of one disk. This means that when you use 4*500GB, the actual volume size is 3*500GB. 3. NAS OS uses 2.25GB per disk. 4. RAID s overhead and file system consist 2% of the total capacity. What is the initial configuration of RAID? NC1(2bay) : Individual Volume (NO RAID) NS1(4bay) : RAID 5 11/12

35 RAID FAQ What is the configuration time for RAID? NC1(2 bay) HDD Total capacity Configuring Volume and RAID Setting system file Individual disc RAID 0 RAID 1 Linear(JBOD) 500GB(250GB * 2) About 10 minutes About 5 minutes About 5 minutes About an hour About 5 minutes 1TB(500GB * 2) About 10 minutes About 10 minutes About 10 minutes 1-2 hours About 10 minutes 2TB(1TB * 2) About 10 minutes About 20 minutes About 10 minutes 4~5 hours About 10 minutes 4TB(2TB * 2) About 10 minutes About 20 minutes About 20 minutes 5~6 hours About 20 minutes NS1 (4 bay) HDD Total capacity Configuring Volume and RAID RAID 0 RAID 1 Linear(JBOD) RAID 5 RAID GB(250GB * 4) About 5~10 minutes About 2~4 hours About 7~10minutes About 4~6hours About 2~4 hours 1TB(500GB * 4) About 10~20 minutes About 4~6 hours About 10~12 minutes About 8~10hours About 4~6 hours 2TB(1TB * 4) About 20~30 minutes About 10~12 hours About 20~22minutes About 16~18 hours About 8~10hours 4TB(2TB * 4) X About 20~22 hours X About 36~40 hours About 16~18hours The configuration time for RAID may vary according to the performance of the PC and HDD. 12/12

36 Sharing Settings (Share) 1. (NC1/NS1) User register/delete/edit P 1~3 2. (NC1/NS1) Group register/delete/edit P 4~6 3. (NC1/NS1) Folder register/delete/edit P 7~9 4. NS1 user register wizard P 10~15 5. Folders shown and unable to delete in every access P A problem of logging in to Network folder in NAS device and other name folder accessibility P A user without folder access authority can read/write the unauthorized folder in AjaXplorer P Question about the volume folder appearing when accessing ftp and folder name authority setting question--- P NAS Explorer(AjaXplorer) limitations and improvements P 17

37 Share - User register/delete/edit 1. User register/delete/edit Shows current users and creating new users and changing and deleting of the current users information possible Add users 1 Click on the button add user 1/17

38 Share - User register/delete/edit 1. User Register Add users 2 Enter ID. You cannot use the same id as the current users. 3 Enter password. 4 Enter password again to confirm. 5 Enter user name 6 You can add user information 7 Enter user . Under the condition that the mail server setting is accurate, the registration result can be sent to . For the detail about the mail server setting, refer to <mail notice service> Note System -> Mail notice service By using mail notice service, you can regularly check the amount you use LG Network Storage. Also it is possible to send the result to the newly registered users. 2/17

39 Share - User register/delete/edit 2) Folder Creation Edit user information Click on the user name in the registered user list and enter editing mode. You can change every information except from the ID. 3/17

40 Share - User register/delete/edit 2) Folder Creation 2. Group register/delete/edit Shows currently enrolled groups and creating a new group, deleting the group and adding or removing users in the registered group is possible. Add a new group 1 Click on the button add new group. 4/17

41 Share -Group register/delete/edit 2) Folder Creation Add a new group 3 Enter group description 2 Write down the Group Name. 5 If you are done, click save button. 4 Click on the check box of the names of the users you want to include. If you want to delete the user from the group, click on the checkbox again and remove the tick. 5/17

42 Share -Group register/delete/edit 2) Folder Creation Edit the group information Click on the group name on the registered list and you can modify the property of the group. 6/17

43 Share - Folder register/delete/edit 2) Folder Creation 3. Folder register/delete/edit It shows current folder and you can create/change/delete the folder for the file sharing and also set the authority for the created folder. Add a new folder 1 Click on the Add folder button. 7/17

44 Share - Folder register/delete/edit 2) Folder Creation Add a new folder 2 Enter the shared folder name. 3 Enter the folder information. 4 When you have configured several volumes specify the volume in which the folder will be created. 6 You can hide the currently shared folder when searching the network. If you opt for hide, it is not possible to share the folder using AFP/FTP/Webdav. 7 Create a trash in the folder. When the trash deletes the activating folder content, the file will be removed to trashbox folder within the shared folder. 5 Select whether you will allow the folder sharing via SMB, AFP, FTP, Webdav protocol. - Windows: Activate folder access using SMB protocol (Network drive) in Windows / Mac / Unix. For further explanation, refer to ch.6. - AFP(Mac): Activate Folder access for MAC client via AFP. - FTP: Activate Folder access by FTP client. - Webdav : Activate Folder access by Webdav. 8 Select whether to limit the folder access. If you set it as not use without limiting the user, access/use allowed. 9 You can specify user/group that can use the folder. Folder access is not allowed to the unselected users. * When you activate domain (Active Directory) in the left hand corner Network >Task Group/Domain menu, domain users and groups will be added. 8/17

45 Share - Folder register/delete/edit 2) Folder Creation Edit folder property Click on the folder name in the registered folder list and you can change all the information except from the folder name. 9/17

46 Share NS1 user register wizard 1) Folder Creation 4. NS1 user register wizard Click on the user register icon on the top menu. Start registering users by clicking on the Create user button. 10/17

47 Share NS1 user register wizard 1. User register Enter the user id, name, password, information and address and click save. 11/17

48 Share NS1 user register wizard 1. User register If you want to set the group for the user, click on the edit group button, and edit folder button to set folder access authority. It will connect to the corresponding page. 12/17

49 Share NS1 user register wizard 2) Folder Creation This is the folder editing page. It shows current folder and you can create/change/delete the folder for the file sharing and also set the authority for the created folder. Click on add folder button. 13/17

50 Share NS1 user register wizard 2) Folder Creation Enter the shared folder name. Enter the folder Description. When you have configured several volumes specify the volume in which the folder will be created. Select whether you will allow the folder sharing via SMB, AFP, FTP protocol - Windows: Activate folder access using SMB protocol (Network drive) in Windows / Mac / Unix. 14/17

51 Share NS1 user register wizard 2) Folder Creation You can hide the currently shared folder when searching the network. * It does not apply to AFP/FTP, so if you opt for hide, it is not possible to share the folder using AFP/FTP. Create a trash in the folder. When the trash deletes the activating folder content, the file will be removed to trashbox folder within the shared folder. Select whether to limit the folder access. If you set it as not use without limiting the user, access/use allowed. You can specify user/group that can use the folder. Folder access is not allowed to the unselected users. Complete the setting by clicking save. 15/17

52 Share - FAQ Questions 5. Service folders shown and unable to delete in every access 6. A problem of logging in to Network folder in NAS device and other name folder accessibility 7. A user without folder access authority can read/write the unauthorized folder in AjaXplorer 8. Question about the volume folder appearing when accessing ftp and folder name authority setting question Check the group authority and folder authority. Once the user is created, like the picture below, it will be automatically included in default user group. Group authority comes in before the user authority, so if the user authority is removed from the specific folder, if the group authority still applies, then the user has authority to the folder. 1 Create Test users. 2 If you check the property of the group, you can see that it is included automatically in a default group, users. 16/17

53 Share - FAQ Note 9. NAS Explorer(AjaXplorer) limitations and improvements You can only set authority for the top folder and for the sub-folder, you can set the capacity limit by users-> NS1 Firmware version is supported by 4241 at the moment. NC1 is being reviewed. 17/17

54 File Viewer(ajaxplorer) ver_ What is NAS Explorer (AjaXplorer) ( AjaXplorer)? P 1 2. How to run NAS Explorer (AjaXplorer)? ( AjaXplorer)? P 2 3. Downloading NAS Explorer (AjaXplorer ( AjaXplorer) file? P 3 4. Uploading NAS Explorer (AjaXplorer ( AjaXplorer) file P 4 5. NAS Explorer disconnected(ajaxplorer) P 5 6. When uploading NAS Explorer(AjaXplorer) different kinds of screens pop up P 6 7. Is there a limitation as to the number and a capacity of the file upload/download? P 7 8. Is AjaXplorer supported in N4B P 7 9. Folder creation impossible in the new (route) folder P What is the trashbox created in each folder P What is the Public Link? P How to use the Public Link in AjaXplorer? P 8

55 File Viewer (AjaXplorer) Question 1 1. What is NAS Explorer (AjaXplorer)? You can access LG Network Storage via internet from remote place and search the files stored in LG Network Storage and open/save them. Also you can upload the files to LG Network Storage from remote place. 1/8

56 File Viewer (AjaXplorer) Question 2 2. How to run NAS Explorer (AjaXplorer)? 1 Click NAS Explorer (AjaXplorer) on the right top corner of Web menu. 2 A new web page like this will open. Same folders will appear as accessing network folder. If you select the folder you want to search, it will show the content. 2/8

57 File Viewer (AjaXplorer) Question 3 3.Downloading NAS Explorer (AjaXplorer) file 1 Double click the file you want to download. 2 Select the file you want to download and click the mouse right button. Transferable only by files when downloading - Download refused to a single file more than 2G in Internet Explorer 6 - Download refused to a single file more than 4G in Internet Explorer 7 - No problem with a single file 5G download from IE8, Firefox, google chrome browser.(nc1 FW2343) 3/8

58 File Viewer (AjaXplorer) Question 4 4. Uploading NAS Explorer (AjaXplorer) file 1 Right click the mouse, select upload or click on upload from the top menu 2 When uploading the page will open like the picture below and it will follow the process of search->select file-> transfer - Limited number of files when uploading: 256(NC1 FW2343) - Limited capacity of files when uploading: 256 : 2GB (NC1 FW2343) 4/8

59 File Viewer (AjaXplorer) Question 5 5. NAS Explorer disconnected(ajaxplorer) If you click on NAS Explorer in Web menu, below address will appear on the bar. Aanswer If you are using it as Port Forwarding, Eg) for AjaXplorer, access NAS via 9090 port. Action If you use NAS as Port forwarding in router, add 9090 port. 5/8

60 File Viewer (AjaXplorer) Question 6 6. When accessing the same LG NAS, opening AjaXplorer and uploading, NAS Explorer different kinds of screens pop up. Note In normal 1 case, you can select several files and upload them, but in case of 2, one file each cannot be selected. Answer 1 If you can use flash player you can upload several files but if you cannot use flash player or if the version is low, page 2 will show which upload one by one by using the basic feature. Action 1 Set up Adobe flash player 10 active X. Answer 2 To the specified address, the security grade of IE Tools-> Internet Option may be high or Vaccine or specific firewall program may be setup that it might disturb the normal operation. Action 2 1. IE -> Internet Option -> Register to the reliable site From Advanced Tab after general setting restore setting, check send UTF-8 URL 3. If special program is set (usually the ones registered on the tray) you can stop certain programs. 6/8

61 File Viewer (AjaXplorer) Question 7 7. Is there a limitation as to the number and a capacity of the file upload/download? Question 8 8. Is AjaXplorer supported in N4B1 Question 9 9. Folder creation impossible in the new (route) folder. Answer (NC1: Firmware Version 2343, NS1: Firmware Version 4128) Upload: 2G Download: Internet Explorer(IE) 6.0 2G IE 7.0 4G / IE 8.0 More than 4G possible Numbers of files transfer: 255 Answer From Firmware version 4128 supports AjaXplorer. Answer Top (route) folder creation is possible only in Web menu Question What is the Trashbox created in each folder. Answer Removing a file or folder when the network drive is still connected creates a trashbox and all deleted files are temporarily moved here. If user were to recover the deleted data, user may find the file or folder from the trashbox and move them to the intended location. However, trashbox is created for each highest level folder and there will be as many trashboxes as the number of user s folders. In the case that user runs out of hard disk capacity and must empty all trashboxes, user may click on the recycle bin icon on the volume web screen and empty all contents of the trashbox.. 7/8

62 File Viewer (AjaXplorer) Question 11 Answer Question 12 What is the Public Link? You can create URL for a specific file and share the URL with other users, then the users can download the specific file through the URL. - when you create URL, you can setup password and the period to open. - You can share the URL by How to use the Public Link in AjaXplorer? Answer 1 Click the mouse right button for the specific file you want to share. 2 Setup the Link time expiration (in days) and the Password(Optional) and click the Generate button. 3 Copy the URL you generate and paste the URL in the web window, then you can download the file. 5/13

63 DLNA(Digital Living Network Alliance) 1. What is DLNA? P 1 2. How to use DLNA?(PS3) P 2~3 3. After setting DLNA, when playing TV into Dvix in PS3, DLNA protocol error occurred P 4

64 DLNA Question 1 1. What is DLNA? Answer DLNA, which stands for Digital Living Network Alliance, allows sharing multimedia data such as music, video, or images saved in other devices through connecting digital devices such PC, hard disks, or digital TVs through the home network. Note DLNA comprises DMS (Digital Media Server), which sends images, music and movie data, and DMP (Digital Media Player), which receives data. In order to fully utilize the DLNA function, the product must be DLNA certified. This product adheres to the Digital Media Server (DMS) function of the DLNA standard functions. In order to fully utilize the DLNA function, the product must be DLNA certified. This product adheres to the Digital Media Server (DMS) function of the DLNA standard functions. 1/4

65 DLNA 2. How to use DLNA? (PS3) 1 Open DLNA from the webpage : Go to Service -> DLNA 2 The top section will show the current status of DLNA. To activate the Media Server (DMS), click apply. 2. Connect the device Connect HDMI or AV cable 3 The source path refers to the location the multimedia data is currently saved. In order to utilize the multimedia data through DLNA, locations of the saved data must be determined. DLNA service will only be applicable to preset DLNA source folders. Connect Playstation/ NAS LAN terminal to the router LAN terminal 2/4

66 DLNA 1 Boot PlayStation and use Joystick Move 2 Select the video and select LG Network Storage 3 Select Albums 4 Select DLNA (service) 5 Select the movie List in DLNA 6 The movie will be played 3/4

67 DLNA Question Type 3. After setting DLNA, when playing TV into Dvix in PS3, DLNA protocol error occurred. Answer NAS simply functions as the digital media server that provides materials for the video. When the error occurs, it is the problem either of the TV or PS3 codec. Note DLNA is divided into DMS(Digital Media Server) which provides photos, music, video materials and DMP(Digital Media Player). To use DLNA features you must use the device with DLNA authentication. LG NAS complies with Digital Media Server(DMS) feature which is one of the DLNA standard features. 4/4

68 ISCSI ver_ What is ISCSI? P 1 2. How to use ISCSI under Windows XP P 2 3. Does windows XP, Vista, 7 support ISCSI? P14 4. Under Windows 7 when playing DVD/BD movie title with using ISCSI, Blue screen & Holding Is taken place P15 5. How to use ISCSI under Linux P16 6. How to use ISCSI under Windows Vista P18 7. How to use ISCSI under Windows P21

69 ISCSI Question 1 1. What is ISCSI? Answer This allows for the user to use the LG Network Storage Blue-ray/DVD drive as a CD drive. The LG Network Storage iscsi service allows multiple users log-in and usage. 1/22

70 ISCSI Question 2 2. How to use ISCSI under Windows XP Answer In order to use the ISCSI, activate ISCSI function from LG NAS must be activated and the Initiator program must be installed in the computer. Action Initiator Installation on a Windows PC For Windows XP, download the installation program from the below Microsoft website or Starport website and setup. Download/install Starport s initiator Microsoft website Note For Windows Vista and Windows 7, the operating system already includes a program and no additional installation is required. 2/22

71 ISCSI Using ISCSI in Windows XP 1 Connect to LG NAS 2 Go to Service -> ISCSI, click Enable and then click Apply. If a mandatory certification (CHAP) procedure has been set up in the web setting, enter the required information by pressing the Advanced button in the above window 3 [Attention] certain functions such as web burning will be limited and [CDROM] folder through SMB is not available. 3/14

72 ISCSI Using ISCSI in Windows XP 4. Download the initiator from Starpot and setup Enter your information and address briefly, and click Submit underneath Next in number 2, if you want to check the registered mail, you can do so like the image on your right. - Download the software from the link below. - Download the authentication key. (you need it when you install it) cense_1978.spk 4/14

73 ISCSI Using ISCSI in Windows XP 7 Install s/w that you downloaded from number 6. 5/14

74 ISCSI Using ISCSI in Windows XP 6/14

75 ISCSI Using ISCSI in Windows XP 8 Operate initiator from Starport. 7/14

76 ISCSI Using ISCSI in Windows XP 9 Click Add Device button and try connecting NAS ODD. However, the screen will pop up warning that the license is not permitted. 10 Download the authentication key file from number 6. 8/14

77 ISCSI Using ISCSI in Windows XP 11 Help -> Open register startport activate starport licence page and register the downloaded key file. 9/14

78 ISCSI Using ISCSI in Windows XP 12 Click Add Device button and device install wizard screen will pop up. Click next and progress. Add Device Choose Remote ISCSI device. Click Next NAS ODD is activated. Select Enter NAS IP. Check if you will use CHAP authentication 10/14

79 ISCSI Using ISCSI in Windows XP 13 Once the ISCSI installation is complete, like the picture NAS ODD device will be connected. 14 Insert the CD to NAS ODD and check it in My Computer. Check if (F:)drive is activated in My computer -Audio CD installed. 11/14

80 ISCSI Using ISCSI in Windows XP 15 Make sure NAS ODD operates normally in PC. 12/14

81 ISCSI Deleting ISCSI in Windows XP 1 Remove Device Remove the connected device. Remove the connected device. 2 Check the device is removed from My Computers 13/14

82 ISCSI Deleting ISCSI in Windows XP Question 3 3. Does windows XP, Vista, 7 support ISCSI? Answer All of them, windows XP, Vista, 7 support ISCSI, but for Windows Vista and Windows 7, the operating system already includes a program and no additional installation is required. Note Initiator & OS iscsi Initiator Microsoft Initiator Star Port Initiator Function XP Vista Win7 XP Vista Win7 Read (Power DVD & Nero) DVD BD Playback 반복 Playback Playback OK OK OK OK OK OK OK OK Blue Screen Holding Holding* OK Holding Reboot* OK Holding OK OK 14/14

83 ISCSI Question 4 4. Under Windows 7 when playing DVD/BD movie title with using ISCSI, Blue screen & Holding Is taken place. Answer Action There is a compatibility problem between LG NAS and Windows 7. MS has to modify this issue, but they have no plan to fix it yet, after MS modify OS, we verify and modify the spec of LG NAS. Use Starport initiator if you re using Windows 7.and NAS ODD is BD. Note Initiator & OS iscsi Initiator Microsoft Initiator Star Port Initiator Function XP Vista Win7 XP Vista Win7 Read (Power DVD & Nero) DVD BD Playback 반복 Playback Playback OK OK OK OK OK OK OK OK Blue Screen Holding Holding* OK Holding Reboot* OK Holding OK OK 15/22

84 ISCSI Using ISCSI in Linux Question 5 5. How to use ISCSI under Linux (Linux) Answer 1.Web Service ISCSI 2. Open Terminal click Enable and then click Apply. 16/22

85 ISCSI Using ISCSI in Linux Answer Connection on a Linux PC 1 Activate the iscsi initiator. $ /etc/init.d/open-iscsi start 2 Find the iscsi target. If the LG NAS (target) s IP address is , the target is: $ iscsiadm -m discovery -t sendtargets -p Once target is found, execute the above command, which will display the target name. The following is an example: $ :3260,1 iqn com.lge:lg- NAS Log in. Log-in command for the above target name is: $ iscsiadm --mode node --targetname iqn com.lge: LG-NAS portal : login 4 Confirm the target connection using the below command. $ cdrecord -scanbus 5 ODD tools such as cdrecord can be used to utilize the NAS built-in ODD. Website 6 Log out when done. Use the following command: $ iscsiadm --mode node --targetname iqn com.lge: LG-NAS portal :3260 logout terminal Write command for CD mkisofs -r -U -udf -input-charset utf8 -graft-points - o filename.iso(ex. /tmp/burn.iso) folder to record or file location (ex. /home) cdrecord -v -sao dev=1,2,0 filename.iso(ex. /tmp/burn.iso) Filename.iso is the same as the file name made from mkisofs. dev=1,2,0 is in ISCSI odd from cdrecord --scanbus For DVD growisofs -r -udf -iso-level 3 -U -use-the-forceluke=noload -input-charset utf8 Z /dev/sr0 -graft-points folder to record or file location (ex. /home) For BD growisofs "-r -udf -iso-level 3 -U -use-the-forceluke=noload -use-the-force-luke=spare:none -inputcharset utf8 Z /dev/sr0 -graft-points folder to record or file location (ex. /home) 17/22

86 ISCSI Using ISCSI in Windows Vista Question 6 6. How to use ISCSI under Windows Vista Answer NAS IP 주소 입력 18/22

87 ISCSI Using ISCSI in Windows Vista Make sure NAS ODD operates normally in PC 19/22

88 ISCSI Deleting ISCSI in Windows Vista 1 Remove Device 20/22

89 ISCSI Using ISCSI in Windows 7 Question 7 7. How to use ISCSI under Windows 7 Answer 21/22

90 ISCSI Deleting ISCSI in Windows 7 Remove Device 22/22

91 Selective Mirror ver What is Selective Mirror? P 1 2. How to add Selective Mirror List? P 2 ~4 3. How to edit/delete Selective Mirror List? P 5 4. What is Selective Mirror limitation? P 6

92 Selective Mirror Question 1 1. What is Selective Mirror? Answer Selective Mirror (Selective data protection for folders) The Selective Mirror function automatically generates copies of certain folders, which allows data recovery even after the loss of source data. Use Selective Mirror If SMB and FTP is used to store data in the LG Network Storage and a change incurs in the source folder, the same change will apply to the destination folder and the source folder will be double protected. * To maximize the effects of Selective Mirror, it is recommended to set up different volumes for the source folder and the destination folder. (for the single disks setting or the RAID 1+ linear volume setting) Example) source folder: volume1/source, destination folder: volume2/destination 1/6

93 Selective Mirror Question 2 2. Add Selective Mirror List 1.Go to System -> Selective Mirror and then Choose Selective Mirror activation. 2/6

94 Selective Mirror 2. Press the Add button, then the screen to add a new list will be appeared. 3/6

95 Selective Mirror 3. (1) Under source path, - select the folder to be backed up (2) Under destination path, - select the folder that will save the back-up data. 1 1 Source path: Select the folder to carry out backup 2 2 Target path: Select the folder to save the backup data. 4/6

96 Selective Mirror Question 3 3. Edit and Delete Selective Mirror list Edit 1 Select and check the Checkbox the item to be edited and press the edit button. * Only one item can be edited at a time. 2 Edit the source path and the destination path and press OK to confirm the edited set-up. Delete 1 Select and check the checkbox the item to be deleted. * More than one item at a time can be deleted. 2 Press the delete button to confirm the deleted set-up. 5/6

97 Selective Mirror Question 4 4. What is Selective mirror limitation? Answer 1 The source folder and the destination folder cannot be the same folder. 2 One source folder may have up to 4 destination folders. 3 A folder designated as a source folder cannot be designated as a destination folder in another setting. 4 A subfolder of a source folder cannot be designated a destination folder. 5 A folder designated as a destination folder cannot be designated as a source folder in another setting. 6/6

98 COMNSO BACKUP ver What is Comnso backup? P 1 2. How to use Comnso Backup? P 2~4

99 Comnso backup Question Type 1. What is Comnso backup? Check Comnso Backup is a program which automatically backs up the important file into Storage in real-time or according to a schedule. The files that are backed up are restorable whenever necessary even if the original file of PC is corrupted. 1/4

100 Comnso backup 2. How to use Comnso Backup? 1. Insert the CD included when purchasing NAS and when it is set up automatically, click Backup and install the program. 2. Click ComnsoBackup intro icon created on desktop after installation. 3. Click Comnso Backup icon 4. Select the first user. 5. Click Box in Storage. 6. Create a folder to backup in NAS and select the folder to backup in LG-NAS in My Network Environment-> Microsoft Windows Network-> Workgroup and click OK. 2/4

101 Comnso backup 7. The folder which is to be backed up in storage will be shown. 8. Enter the Storage(Host) name and click Storage check. 9. Click OK if the message reads, X Storage available and click next. 10. Enter NAS ID and Password and click OK 11. Click the Box in the Folder that needs to be backed up. 12. Click OK after selecting the folder to backup from My Computer to NAS. 3/4

102 Comnso backup 13. Once the folder is selected, decide whether to backup real-time/schedule and click OK. 14. The specified folder in My Computer will be backed up in NAS. 15. If you click restore icon after selecting the folder to restore in the backup list, it will be restored to the specified folder in My Computer. 4/4

103 Time Machine ver What is Time Machine? P 1 2. How to use Time Machine? P 2~7 3. What is the limitation capacity of Time Machine? P 8

104 Time Machine for MAC Question 1 1. What is Time Machine? Answer The Time Machine service is the automatic back-up function built in Mac OS X and allows the Mac data copies to be stored in LG Network Storage in their latest version. This service is available in only Mac OS X version 10.5 Leopard or later versions. 1/4

105 Time Machine for MAC Question 2 2. How to use Time machine. 1.WebMene Service Time machine Enable 2. Mac system setup share 3. Edit local host name -> write down Host Name (except.local )

106 Time Machine for MAC 4. Finder Move Utility 5.Terminal 6. ifconfig : check the mac address in en0 input in MAC Address of LG NAS Time Machine -> apply

107 Time Machine for MAC 7. Confirm Click. 8. WebMene Service Network Servers AFP Enable Apply. 9. Finder move connect to Server 10. In the server address,afp://nasip connect.

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