Personal Development in Supply Chain Management. Paul Denneman 14 november 2013

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1 Personal Development in Supply Chain Management

2 Program Introduction How to Become an Expert o Evolving capabilities o Life Long Learning Continuous Professional Development o Career management o Foundation, Certification, Application & Expansion Q&A Break Sample Instruction Session o Principles of Distribution and Logistics 3: Channel Design

3 Introduction MSc CSCP Eindhoven University of Technology Independent trainer/consultant since 1993 APICS, Prince2, ITIL & Predictive Index certified Experience Philips, Optelec, Veba Electronics Kuehne & Nagel, Maersk Logistics RedPrairie (MARC Global) Aquon, Province of South Holland, Port of Rotterdam MSD Intervet, Stryker, Hospira Advancing Wellness Accredited Instructor APICS Master Instructor Certified Supply Chain Professional (CSCP) APICS Associate Instructor Lean Enterprises, & Global Sourcing Workshop Series Principles of Operations Management

4 Professional Development Vision, Direction, Route & Environment Vision Direction Route Environment Capabilities Capabilities Foundation Certification Application Expansion

5 How to Become an Expert

6 Evolving Capabilities hours? 10 years?

7 Evolving Capabilities When are you a genuine expert? All expertise must pass three tests: It must lead to performance that is consistently superior to that of the expert s peers. It produces concrete results. A chess player must be able to win matches in tournaments. It can be replicated and measured. If you can not measure it, you can not improve it. Lord Kelvin

8 Evolving Capabilities Pitfalls when judging expertise Individual accounts of expertise are often unreliable. Anecdotes, selective recall, and one-off events all can present insufficient, often misleading, examples of expertise. Many people are wrongly believed to possess expertise. Some supposed experts are superior only when it comes to explaining why they made errors. Intuition can lead you down the garden path. You cannot consistently improve your ability to make decisions (or your intuition) You don t need a different putter. without considerable practice, reflection, and analysis. The key to improving expertise is consistency and carefully controlled efforts. Expertise is not captured by knowledge management systems. There are no shortcuts to gaining true expertise.

9 Lifelong Learning

10 Lifelong Learning

11 Lifelong Learning

12 Lifelong Learning self-awareness Adult learning Six identified principles of Adult Learning 1. Adults are internally motivated and self-directed 2. Adults bring life experiences and knowledge to learning experiences 3. Adults are goal oriented 4. Adults are relevancy oriented 5. Adults are practical 6. Adult learners like to be respected Malcolm S. Knowles

13 LifeLong Learning meta learning Learning Styles VARK Visual Aural Read-write Kinestetic Discover your style at

14 Continuous Professional Development

15 Career Management REEF Career Management Competencies Attitudes, skills, behavior Expertise Professional Development REEF Career Management Project Management Knowledge and skills in project management Networking Relationshipmanagement Identification of (commercial) opportunities

16 Continuous Professional Development

17 Foundation

18 Foundation Principles by the Numbers

19 Certification APICS recognition

20 Certification APICS CPIM program The APICS Certified in Production and Inventory Management (CPIM) program Provides you with the ability to understand and evaluate production and inventory activities within a company's global operations. The APICS CPIM program benefits designees worldwide APICS CPIM is preferred by thousands of employers worldwide. More than 100,000 professionals since 1973 have earned the APICS CPIM designation. APICS CPIM helps you master essential terminology, concepts, and strategies related to : demand management procurement management supplier planning material requirements planning capacity planning sales and operations planning master scheduling performance measurements supplier relationships quality control continuous improvement To achieve certification, you must pass all of the following exams: Basics of Supply Chain Management Master Planning of Resources Detailed Scheduling and Planning Execution and Control of Operations Strategic Management of Resources

21 Certification APICS CCSCP program The APICS Certified Supply Chain Professional (CSCP) program helps you demonstrate your knowledge and organizational skills for developing more streamlined operations. Since its launch in 2006, more than 13,000 professionals in 77 countries have earned the APICS CSCP designation. MODULE 1 APICS Supply Chain Management Fundamentals Broad concepts include primary processes, objectives, logistics, integration methods, and rewards Alignment of supply chain with corporate strategies Key considerations for planning, inventory control, and continued improvement Identification and management of market segments Demand forecasting and effective management techniques Effective customer relationship management (CRM) MODULE 2 Supply Chain Strategy, Design, and Compliance Sustainability practices in design and operation Measurement, responsiveness, operations, and communications Risk, its sources, impacts, and mitigation methods Globally dispersed supply and demand, and the effects on logistics Factors influencing demand, including design, marketing, selling, and matching customer orders Core Customer Relationship Management (CRM) concepts, including strategies, technologies, and implementation challenges Fundamentals of supplier relationship management (SRM), including strategies, improved source management, relevant technologies, and measurement Inventory planning and control methods MODULE 3 Implementation and Operations Supply chain dynamics and the balance of responsiveness and efficiency Managing supply from internal and external sources Implementation of demand plans, including prioritization, fulfillment, and capturing and communicating point-of-sale data Tools and techniques to support continuous improvement To achieve certification, you must pass one extensive exam covering all three modules

22 Certification How to become a certified professional? APICS CPIM candidates must pass one exam in each of the following modules: 1. APICS Basics of Supply Chain Management 2. APICS Master Planning of Resources 3. APICS Detailed Scheduling and Planning 4. APICS Execution and Control of Operations 5. APICS Strategic Management of Resources APICS CSCP candidates must pass one exam covering the following modules: 1. APICS Fundamentals of SC Management 2. APICS SC Strategy, Design, and Compliance 3. APICS Implementation and Operations 5 Quarters / 20 training days / 4 days per module minimal self study 75 questions for every exam except the basics which has hours per exam 4 months / 11 training days / 7 days per module minimal self study 175 questions per exam 4 hours per exam

23 Application APICS Workshop Series Lean Enterprise Workshop Series 1. Introduction 2. Lean Culture 3. Value Stream Mapping 4. Stability and Process Improvement 5. Just-In-Time 6. Measuring 7. Sustaining Global Sourcing Workshop Series 1. Introduction 2. Global Suppliers 3. Cultural Relationships 4. Logistics Requirements Inventory Control Workshop Series 1. Basics of Inventory Management 2. Lean Culture 3. Cycle Counting 4. Physical Inventory 5. Material Requirements Planning and Bills of Material 6. Distribution Inventory Management Theory of Constraints Workshop Series 1. Constraints Management Overview 2. Critical Chain Project Management 3. Performance Measures 4. Production Management 5. Supply Chain Management 6. Thinking Processes

24 Expansion If you want to know how a lion hunts, you have to go to Africa, not to the zoo (Kevin Roberts)

25 Added value for your professional career APICS Programs help to create cross-functional professionals who will: Gain a deeper insight into the context in which companies operate; Understand the implications of strategic and tactical actions through the supply chain; Make decisions that will be in the best interest of your company; Successfully initiate and manage change within your company; Build strategic alliances with co-workers, suppliers and customers; Integrate people, technology and resources for competitive advantage; Ensure that you are up-to-date with the current Best Practices. REEF aims to be a partner in your professional and personal development, giving you every chance to build a challenging and satisfying career that maximizes your existing strengths while unlocking others that you never knew you had. OUR desire is to help you achieve your ambitions.

26 Questions?

27 Thank you See you at the next session

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