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1 EASYBLOGBUILDER 2.0 START COMMUNICATING WITH CUSTOMERS ONLINE EasyBlogBuilder 2.0 is a Web-based blogging journal, powered by a self-publishing tool, that enables the author to regularly and easily update and create new content. The blog consists of posts by authorized users and commentary from visitors. Simplicity: EasyBlogBuilder is simple to setup, easy to use and it is available directly from BT Wholesale s Web Hosting. Simply click the Site Builders option and EasyBlogBuilder. The easy-to-use blog wizard takes you through all the steps to create an effective blog site that incorporates visually appealing blog templates. Personalize: Keep your visitors informed about updates on your blog via RSS and ATOM syndication, while automatically archiving previous posts for easy management and future reference. Control: The blog administrator has the authority to assign, approve or delete visitor comments before they are posted. It also enables the blog owner to easily post updates and receive comments content is renewed and kept fresh on your timeframe. FEATURES AND BENEFITS Category Management Create categories such as sports, real estate etc. for easy navigation. Search Function Search blog entries by category or keyword. User Management Easily add and delete users who have access to post a blog entry. Share Photos Add Flickr photo integration to share photos with visitors. Create RSS/Atom Feed Syndication Broadcast new postings, features etc. to loyal viewers.

2 EASYLIVECHAT INSTANT COMMUNICATION Internet chat has quickly become a mainstream form of communication and is now a hot, new customer service tool as well. BT Wholesale s EasyLiveChat provides yet another effective and efficient way for you to communicate with new prospects and loyal customers. EasyLiveChat will open the lines of communication by: Helping to reduce site and shopping cart abandonment Improving customer confidence and satisfaction Enhancing understanding of customer needs and wants INCREASED PRODUCTIVITY Why return a phone call or hours after they were sent? Don t wait until your customers interest has cooled off! With EasyLiveChat, you use a real-time interactive window allowing you to promptly communicate with site visitors to answer product questions or up sell services. Instant communication means instant and improved customer satisfaction. Accessible - set hours of operation for chat so site visitors know when agents are available Available - agents are notified both visually and audibly Dependable - full transcript functionality that includes mailing and archiving allows customer service agents to refer to previous chats Proactive - pre-defined, editable messages make responding to common consumer questions quick and easy Responsive - EasyLiveChat manages up to four agents. In addition, each agent can easily chat with up to four consumers simultaneously that s four times more than an agent can handle by phone 2

3 EASYMAIL SETUP RELIABLE AND FEATURE-RICH FOR BUSINESS BT Wholesale is continually increasing the overall customer experience for our end-users. Our latest update for EasyMailSetup has a new look and feel making setup now easier than ever. This full featured application allows users of any skill level to easily configure account features. WHAT IS EASYMAIL? EasyMail is an account management tool that provides high reliable corporate-class that is rich with end-user features, enhancing communications and productivity. The management interface allows customers to easily modify their corporate accounts. The full online management application can be used by all levels of customers from residential to SMB s. EASYMAIL INCREASES PRODUCTIVITY You will all see the difference with our new and improved EasyMail. Powerful and enhanced features mean you can do things that improve your everyday business. For instance, 250MB Storage store 250MB of data on each account NEW Webmail EasyMail supports POP3, IMAP and Web Mail so your employees can securely access their mail from any location. This enables work-at-home, overtime and traveling employees to be more productive Autoresponders gives you the ability to notify correspondents of short-term absences. Improve customer service and manage expectations of your communications partners SPAM-filtering block unsolicited bulk from your company that ties up servers, degrades your system performance and distracts employees with redundant or offensive messages Outlook 2007 Auto Discover - support for Outlook 2007 Auto Discover. Auto configuration of POP/SMTP/IMAP settings through Outlook 2007 EasyMail Desktop Setup - an setup wizard greatly simplifies the setup process on Outlook. automatically setup your account for you in Outlook The setup will Help Tools help/troubleshooting documentation including FAQ s, Setup Instructions, Support Request Forms, and Tips for reducing junk mail. The application also features an integrated support request form and a troubleshooting analysis tool, which checks for domain configuration issues Customers are able to view, add, delete and modify accounts; monitor the number of accounts remaining in use; setup aliases, catch-alls; set autoresponders; set SPAM filtering options; monitor space usage per user and per account; view activity logs; set up their Business Mail Pro with Syncsuite; all from one interface. We have redesigned the user interface incorporating dashboard visuals for improved user experience (consistent with the look and feel of Announcer Pro, EasyStoreMaker Pro and other products). The user experience is further enhanced through the use of wizards to help users of all knowledge levels quickly and easily manage their accounts. 3

4 FEATURES & BENEFITS Features Generous storage limits and file attachment sizes (250MB storage) Hosted on fully redundant clustered servers, monitored 24 X 365 POP3, IMAP and Web Mail Web Interfaced Administration Screens Enhanced Dashboard Visuals Benefits Improves productivity by facilitating sending, receiving and saving large attachment files Reduced downtime for improved productivity and lower costs Access your mail from anywhere improve productivity of mobile and work-at-home staff Make changes easily, from any browser View all your accounts and settings from one page Real-time administrative functions for adding, Reduce costs or administration, improved deleting accounts, forgotten passwords and productivity and user satisfaction/morale dozens of other functions Global setup of settings Setup account settings such as Spam Filtering, individually or all provisioned accounts at the same time. Fully password-protected, secure Reduce or eliminate costly technical and administrator functions to add, change, delete admin support; improve user support and and manage from any admin desk admin productivity SPAM Filtering to block junk mail from employees Autoresponders that automatically answer incoming mail Alias/Forwarding/Catch-all to manage group mail addresses (like Reduce wasted staff time, costly bandwidth, virus invasions and abusive/offensive material Improve customer care Improve customer care and save staff time looking up mail in various in-boxes Virus Scan anti-virus by Symantec Reduce or eliminate disastrous effects and costs of -borne viruses that can invade your company s network Improved Help Tools Gain access to setup installers, an FAQ, wizards, troubleshooting, and much more! 4

5 EASYSITEOPTIMIZER TOOLS TO OPTIMIZE YOUR WEBSITE FOR SEARCH ENGINES Search engines are the gateway to the Internet. They re typically the first place users go when looking for information and the success of your website increased traffic, awareness, and revenue is dependant on good search engine rankings. EasySiteOptimizer is designed to help make your site search-engine friendly, maximizing the opportunities to capture the attention of customers. The intelligent browser-based application offers a suite of tools to select keywords for your index page; analyze your site content and layout; and submit your pages to the most popular search engines. Initially, search engine optimization services were only available through high-priced consultants. EasySiteOptimizer provides all the tools you need to analyze and enhance your site as often as required. FEATURES & BENEFITS Keyword Generator Users are prompted to enter adjectives describing their business. This enables the keyword generator to scan search engines to find similar words currently producing high ranking results. The user then has the option to automatically add the chosen words to their index page. Content Analyzer The analyzer scans individual site pages to provide suggestions on Meta tags, layout, and content applicable for search engines. Users can edit their HTML code directly within the EasySiteOptimizer application based on the recommendations it provides. Site Submitter The submission tool enables users to automatically submit their site to the search engines they choose. Integrated search engines include, Google, Yahoo, MSN, and Lycos. Easily identifies common words and phrases associated with a business type Suggests words already producing top-ranking results Saves search results Allows users to automatically add chosen words to a site s index page. Provides a report card on site optimization weaknesses and suggests ways to improve individual pages Allows for easy viewing of suggestions and direct editing of site HTML Displays historical site analysis including number of pages and suggestions Informs the internet a website exists Prompts searchbots to identify and review a site quickly Allows for submission to multiple engines at the same time 5

6 EASYSITEWIZARD PROFESSIONAL DRAG. DROP. DONE. EasySiteWizard Professional represents the next generation of site builders. Featuring dynamic drag and drop functionality with ready-made, high quality templates, this user-friendly site builder lets you create a professional looking website in minutes all on your own. The intuitive interface has been carefully crafted using the industry s latest development techniques. It operates 100% online and requires no plug-ins and there s no additional software to install. If you have a browser and a mouse then you already have the tools you need to build a distinctive and professional website. Simply choose one of the professionally designed website templates and you re on your way! Easily add your own text, images, headers, and links and position them with pixel-perfect precision using the drag and drop editor. Looking for the perfect complementing image? A quick search of our integrated library of thousands of royalty-free images is only a click away! The built-in spell check ensures your site is error free, polished, and ready to go live. The WYSIWYG design interface requires no html experience, so you can create your unique site all on your own. Professionally designed templates help make your site look like the work of a high-end designer. FEATURES & BENEFITS Drag and Drop Submenu Support Save and Publish Flexible Templates Spell Checker AJAX Based Modern Interface Photo Objects Gallery Resize and move text boxes and images anywhere on the template. The robust navigation supports increased site content and an unlimited number of web pages. Easily save, preview and publish your work right from the tool bar. The no-frame templates offer flexible design allowing you to resize and personalize images. Spell check functionality for all supported languages. Offers maximized interaction, speed and usability. The editing interface has a simple layout that is user-friendly, clean, and functional. The gallery contains tens of thousands of unique images that can be utilized with EasySiteWizard Professional templates. 6

7 EASYSTOREMAKER PRO 4 BUILD AN ONLINE STORE TODAY! Having a storefront on the Web allows you to offer your products to anyone, anywhere, anytime. The Internet has revolutionized the whole concept of marketing and sales by eliminating the geographic and time-related barriers between the merchant and consumer. Now, without hiring a single new employee, you can receive and process orders from all over the world using EasyStoreMaker Pro. EasyStoreMaker Pro enables you to set up a full-featured store on your website using an easy-to-use store-building wizard. Bundled with a free SSL certificate, EasyStoreMaker Pro also features support for online credit card processing, and offers a secure page to view all online orders. With EasyStoreMaker Pro, you have the ability to: Add unlimited products and images, plus catalogue them into your own defined categories; Access a built-in inventory stock counter so you can keep track of your store stock in real time; Get help when you need with the interactive help and flash tutorial; Have on-line credit card transaction capabilities. Reliability: EasyStoreMaker Pro is more reliable because it operates on a clustered server environment that is monitored 24 hours a day 365 days a year! Simplicity: EasyStoreMaker Pro is easy to use! Simply click on EasyStoreMaker Pro in your BT Wholesale Web Hosting and follow the four simple steps. You can be up and taking orders in just minutes. Accessibility: EasyStoreMaker Pro is completely secure, it provides a 128-bit Secure Socket Layer. You and your customers can be rest assured that all transactions are completely safe and secure! FEATURES & BENEFITS Features Advanced tax calculations Store status page No programming knowledge required Create shopping catalogues Apply store and product-specific discounts No ecommerce or development experience needed Ability to categorize products (i.e. new or on sale) Built-in inventory management to avoid shortages Multiple images per product Benefits Accept international currency View the status of your online store Bundled SSL certificate FREE Calculation of shipping charges by order weight Editable SKU numbers for products Customizable storefront colour scheme Secured area for credit card processing Set a max quantity/order for individual products Customize thumbnail and image sizes Showcase your products with multiple image views 7

8 VIRUS SCAN ANTI-VIRUS SCANNING FOR An increasing number of small businesses are facing costly encounters with viruses, worms or Trojan horse on a daily basis. The costs associated with computer viruses and malicious codes can be massive. To help you protect against these infections, we have introduced Virus Scan, an anti-virus technology powered by Symantec. Virus Scan saves small businesses enormous amounts of time, money, and increases productivity. Why is Virus Scan the best way for businesses to avoid these threats? Virus Scan uses Bloodhound artificial intelligence to scan and identify 80% of new and unknown malicious code; Virus Scan uses LiveUpdate allowing scheduled or on-demand updates to ensure protection without interruption of daily activities; Virus Scan replaces threatening code and infected attachments with a text file notifying the user of the problem. Reliable - is automatically scanned and detected to block new viruses so you can count on the delivery of fast and reliable protection. Economical - for a low monthly fee, you reduce the risk of malicious code, saving your small business time, money and productivity in remedying the virus damage. Superior - Virus Scan features and benefits are superior to those of other anti-virus software. Virus definitions from Symantec are updated on an hourly basis. Additionally with Symantec s preferential notifications, we receive quick updates on new, downloadable virus protection software, reducing your virus risk. FEATURES & BENEFITS Features Unique anti-virus architecture enables Symantec to send out compact NAVEX engine updates instead of Full software updates Benefits Allows quicker deployment of real time virus definitions to identify known threats saving time and money Can be updated regardless of server platform Symantec s LiveUpdate technology Intelligent scanning using Bloodhound artificial intelligence No downtime of file servers, groupware or servers. Capable of detecting 80% of new and unknown executable files viruses including malicious mobile code. 8

9 PHOTO ALBUM 2.0 PHOTO SHARING MADE EASY One of the fastest growing online applications is photo sharing. A commonly used online tool with consumers, photo galleries are also gaining popularity with business websites. Photo Album makes it easy for users to set up an online photo gallery. Administered through a simple and easy-to-navigate interface, users can create and publish individual albums of specific events, linking to albums from a website or promoting individual album addresses. Create personalized photo albums to share with friends, colleagues and customers. Set up your albums, upload images, add descriptions, and publish your photos all through one easy-to-use interface. There are no programs to install or learn just select the photos you want to upload, publish your album, and begin sharing. Features Managing Albums Create, delete, or edit existing albums Set and edit album preferences such as background and font colors View album statistics (i.e. number of photos, storage used, etc.) Publishing Albums Preview albums before publishing Simply click publish to set album live to an auto-generated url Uploading Photos Add or delete photos within a specific albums Upload individual photos or FTP specific image folders Add and edit photo descriptions Customize images with the built-in image editor Viewing Live Albums Published albums feature clean layout with thumbnails of featured photos Easy viewing of full-sized images by clicking thumbnails Benefits Create an unlimited number of albums, and publish unlimited number of photos (only dependant on total disk storage in hosting package) Easy photo publishing no software to download Ability to add and delete photos at any time Automatic web optimization and resizing of large photos Publisher supports JPEG, PNG, and GIF files Thumbnail and full-size image view for published photos 9

10 SPAM FILTER ELIMINATE IRRITATING S Its no secret that many users detest spam. Spam is a time consuming nuisance that nobody wants to deal with, it can infest your s, wasting valuable space. Reduce time spent on junk mail by using the most demanded application on the Internet. Spam Filter is designed to destroy spam not your . BT Wholesale Spam Filter leaps ahead of the anti-spam pack by solving the worst spam killer issues while you: 1. Continue receiving good, legitimate mail 2. Benefit from more current and effective filtering in two modes: normal and aggressive 3. Experience tremendous ease-of-use when activating Spam filter Reliability - Spam Filter is reliable and aggressive. Its new advanced technologies avoid black list filtration by learning and remembering legitimate sender profiles thus removing false spam screening. You will continue to receive the s you want, while junk mail is eliminated. Plus, you benefit from more current and effective filtering in two modes: normal and aggressive. Simplicity - Spam Filter is easy to use because it works with BT Wholesale EasyMail system. Simply login to your BT Wholesale Web Hosting or personal mail and perform a few simple steps to reduce your spam infestation. Features Offers two filtration levels to assist with spam avoidance Provides a number of mail delivery options for flagged as spam Ability to block a number of foreign languages Benefits You can choose your own spam filtration aggressiveness You can eliminate identified as spam automatically or review it later You can avoid receiving s outside of your language of choice Always Allow List provides you with the ability to receive that would potentially be classed as spam Always Block List gives you the ability to block specified mail from being delivered to your inbox Ability to recover any mail identified as spam You can control and select which deliveries you will receive from external contacts You can eliminate annoying and time consuming mail from specified addresses and domains You can review mail classed as spam to ensure proper delivery of those that are legitimate 10

11 BT WHOLESALE WEB HOSTING STATISTIC FEATURES Disk Usage Disk usage is the amount of space occupied by user files in the home directory. Disk usage will display the total number of directories within the domain s online space and is calculated in kilobytes (KB). Disk usage also shows the entire directory paths in which files are contained. The report displayed within the application is in plain text within a text field that can be cut and pasted for printing. The disk usage tool is used to view the location of files in the directories and subdirectories of a domain in kilobytes. This tool is used as a quick reference to view the location of the resources on a domain and the information presented is calculated in realtime. Log Manager The Log Manager allows the end user to obtain raw server logs for their site activity and traffic. Users can view and/or delete, print, download, and date their log files. They may disable logging altogether to conserve their disk space. Server logs are displayed in plain text, monitoring traffic and activity on a user s website. The user s server logs can also be downloaded for use with other statistics packages. The Difference: Log Manager & Web Stats While the Log Manager allows the end user to manage their log files and view them in their raw state, Web Stats makes them much more readable. Web Stats Web Stats is a web server log file analysis program. It produces usage statistics from a user s website server logs. The statistical results are presented in both columnar and graphical format. The information found, details the traffic on the website and where it is coming from. Yearly, monthly, daily and hourly usage statistics are presented, along with the ability to display usage by site, URL, referrer, user agent (browser) and country. Web Stats keep the statistics for 12 months, to extend this time frame, the user has two options: 1. Rename the "stats" directory, which is located inside the "public" directory or move it to another location. Web Stats will create a new directory the next time it is run. When the new "stats" directory is created, it will only contain the statistics from the date it is created and the new reports will be generated from the available statistics. 2. Copy the contents of the "stats" directory to another location. 11

12 TEMPLATE GALLERY ADVANCED TEMPLATES (WWW.TEMPLATEDEMOS.COM) Ready-made website templates, developed by world-class professional designers, are ready for you to customize and make your own. The Template Gallery offers a stunning collection of hundreds of professionally designed business website templates. All site templates are fully indexed by vertical industry category making it easy for you to select the perfect site style for your business. Key Features Customizable pre-built professional websites, for your business. Add your company logo, text copy, and any images you desire Compatible with any HTML graphics editors such as FrontPage and Macromedia Dreamweaver Easy downloading capabilities directly from the Website OS interface Wide selection of templates sorted by industry category that incorporate multiple design enhancements including Flash Template Gallery is ideal for any businesses looking to establish an online presence quickly and easily or for those that would like a more professional looking presence on the web. Features Hundreds of pre-built, professionally designed, websites for all industry verticals All templates are compatible with HTML graphics editor programs Templates are readily accessible through BT Wholesale Web Hosting Large selection of templates incorporate multiple design enhancements including Flash Benefits Easily customize and create a world-class site to reflect your business brand Simply modify the template by using tools such as FrontPage or Macromedia Dreamweaver No new interface to learn and manage Design enhancements further differentiate your site and offer a more compelling experience. 12

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