Features - NAS NDMP Client

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1 Page 1 of 78 Features - NAS NDMP Client TABLE OF CONTENTS OVERVIEW SYSTEM REQUIREMENTS - NAS NDMP IDATAAGENT INSTALLATION Install the MediaAgent - Windows Install the MediaAgent - Windows -Clustered Environment -Virtual Server Install the File System NDMP Remote Server (Unix) File System NDMP Restore Enabler (Windows) File System NDMP Restore Enabler (Unix) BACKUP - NAS NDMP RESTORE DATA - NAS NDMP CLIENTS CONFIGURATION Backup Sets - NAS NDMP Clients Subclients - NAS NDMP Clients MANAGEMENT Backup Job History Restore Job History

2 Page 2 of 78 Overview - NAS NDMP Client Choose from the following topics: Introduction Supported Data Types Tree Levels in the NAS NDMP C lient SRM for NAS NDMP idataagent Drive Pools Configured on a MediaAgent Load Balancing License Requirement Vendor Specific Features NAS-Attached Libraries NAS-Attached Drive Pools INTRODUCTION The NAS NDMP Client is the backup and restore vehicle for data (i.e., files and folders) residing on the NAS file server. There is no separate idataagent software to install for NAS NDMP clients; all required components are installed automatically with the MediaAgent software. After a MediaAgent has been installed, which has connectivity to the NAS file server, a NAS NDMP client can be added to the CommCell and configured, using the CommCell Browser. When a suitable Storage Policy is selected, the client can then perform data protection and recovery operations. For more details about required software and configuration, see Deployment - NAS NDMP Clients. The NAS NDMP client provides backup and restore support for different kinds of data in what is often a heterogeneous network environment. The following figure shows one such example. SUPPORTED DATA TYPES The NAS NDMP client can backup all content that can be stored on a NAS file server. Backing up data on a NetApp vfiler is supported by adding the vfiler as its own NAS client. However, backing up to a local tape drive for a NAS vfiler is not supported. Back to Top TREE LEVELS IN THE NAS NDMP CLIENT When the NAS NDMP client is installed, the following levels are automatically created in the CommCell Browser. The following is an example of a BlueArc NAS client:

3 Page 3 of 78 contour: Client default: Subclients BlueArc NAS NDMP: Agent defaultbackupset: Backup Sets SRM FOR NAS NDMP IDATAAGENT SRM is integrated with NAS NDMP idataagent to provide several advanced reporting capabilities for your backups. When enabled, backup jobs collect details on the file systems currently being used or not used, the memory and hardware resources consumed, storage usage, and granular file-level analytics. SRM Reports include detailed information on the state of your file system data, including free space, used space, file count, file sizes, directory structure, and many other useful statistics. In addition, SRM Summaries provide a graphical, real-time representation of usage information such as memory and CPU utilization. Optional filelevel analytics provides even more granular details at the file-level for optimizing your storage resources. SRM integration with NAS NDMP idataagent can be easily enabled with your backups to take advantage of these features. DRIVE POOLS CONFIGURED ON A MEDIAAGENT This idataagent can utilize drive pools configured on a MediaAgent for data protection and recovery operations, which requires the installation of the NDMP Remote Server (NRS). For additional information about the installation and use of NRS, see NDMP Remote Server (NRS). Back to Top LOAD BALANCING A Windows File System client viewed in the CommCell Browser represents a single physical computer with idataagent software installed on it. By contrast, a NAS NDMP client viewed in the browser represents not a physical computer with idataagent software installed, but rather a NAS NDMP file server and the ability for any MediaAgent in the CommCell to back up its data. This is an important distinction; when Windows File System idataagent software is installed on a computer, that computer must perform all of the job processes required for backup, restore, and Auxiliary Copy jobs for its data; by contrast, for a NAS NDMP client, these jobs and thus their associated processes can be made to run on different MediaAgents; this allows you to load-balance these processing tasks for what often proves to be very large quantities of data, ensuring that no single computer is overburdened. For more information, see Subclients - NAS NDMP - Load-Balancing Considerations. Back to Top LICENSE REQUIREMENT To perform a data protection operation using this Agent a specific Product License must be available in the CommServe Server. Review general license requirements included in License Administration. Also, View All Licenses provides step-by-step instructions on how to view the license information. A license will be required when you Add a Client for NAS NDMP in the CommCell Browser, not at the point of software installation on the MediaAgent. Back to Top VENDOR SPECIFIC FEATURES Support for the following features vary according to vendor. For more information, see NAS NDMP - Vendor Specific Features for details. NAS-ATTACHED LIBRARIES

4 Page 4 of 78 When you add a NAS NDMP client for a NAS file server with an attached library, the arm changer can be configured and controlled through the NAS NDMP client. For additional information, see NAS NDMP Library and Drive Configuration. NAS-ATTACHED DRIVE POOLS When you add a NAS NDMP client for a NAS file server with an attached drive pool, data from any Agent can be backed up to that drive pool by selecting a Storage Policy for the NAS-attached drive pool. For additional information, see Storage Policy Considerations. For support information regarding auxiliary copy, see Auxiliary Copy - Support.

5 Page 5 of 78 System Requirements - NAS NDMP idataagent System Requirements Supported Features The following requirements are for the NAS NDMPiDataAgent: FILE SERVER OPERATING SYSTEM For information on NAS NDMP file server support, see NAS NDMP Compatibility Matrix. MEDIAAGENT OPERATING SYSTEM The NAS NDMP software is installed on a MediaAgent computer running a supported version of the following operating systems: AIX Linux (except Itanium varieties) Solaris Windows See System Requirements - MediaAgent for information on specific versions supported with these operating systems. MEMORY AND HARD DISK See System Requirements - MediaAgent It is recommended that the MediaAgent computer also have additional physical memory available equaling 0.1% of the total backup size for the largest amount of data being backup up at any given time. (As an example, for 1 terabyte of backup data, you should have an additional 1 gigabyte of physical memory available.) PERIPHERALS DVD-ROM drive Network Interface Card MISCELLANEOUS NETWORK TCP/IP Services configured on the computer. FILE SERVER If media changers and/or tape drives are attached to the file server, all hardware (including the SAN networking hardware) must be of a type supported by the file server. NAS NDMP CLIENTS There is no separate software to install for the NAS NDMP Clients; all required components are installed automatically with the MediaAgent software. See System Requirements - MediaAgent for information on install information specific to the MediaAgent. DISCLAIMER Minor revisions and/or service packs that are released by application and operating system vendors may, in some cases, affect the working of our software. Although we may list such revisions and/or service packs as "supported" in our System Requirements, changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. However, we will make every effort to correct such disruption as quickly as possible. When in doubt, please contact your Software Provider to ensure support for a specific application or operating system. Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable

6 Page 6 of 78 Install the MediaAgent - Windows TABLE OF CONTENTS Install Requirements Before You Begin Install Procedure Getting Started Select Components for Installation Configuration of Other Installation Options Download and Install Latest Packs Schedule Automatic Update Verify Summary of Install Options Setup Complete Post-Install Considerations INSTALL REQUIREMENTS The following procedure describes the steps involved in installing the Windows MediaAgent on both clustered and non-clustered environment. The Windows MediaAgent is installed on a computer that satisfies the minimum requirements specified in System Requirements - MediaAgent. Review the following Install Requirements before installing the software: GENERAL The MediaAgent can only be installed after the CommServe software has already been installed. Also, keep in mind that the CommServe software must be running (but not necessarily on the same computer) before you can install the MediaAgent. This version of the software is intended to be installed where the CommServe Server is in Ensure that you have an available license on the CommServe for the MediaAgent. Also, if you wish to install the NDMP Remote Server, make sure that you have an appropriate license. Do not install the MediaAgent on a compressed drive. Close all applications and disable any programs that run automatically, including anti-virus, screen savers and operating system utilities. Some of the programs, including many anti-virus programs, may be running as a service. Stop and disable such services before you begin. You can re-enable them after the installation. Ensure the account under which the NetApp Communications Service (GxCVD) runs has Full permissions to all files and folders on drives where backups will occur. By default the idataagent uses the System account, which should have access to all objects on the client. Verify that you have the software installation disc that is appropriate to the destination computer s operating system. Make sure that you have the latest software installation disc before you start to install the software. If you are not sure, contact your software provider. NETWORK If your MediaAgent computer has multiple Network Interface Cards and IP addresses, make certain that all network communication paths are working. Also, make sure that the network interface to be used in the MediaAgent installation is set as the first one to be bound on the network. For more information on Network Interface Cards, see Network Requirements. CLUSTER SPECIFIC The MediaAgent can be installed from the active node to the virtual server using the following procedure. The software can also be automatically installed on all available passive nodes when the software is installed onto the virtual server, or you can choose to install any passive node(s) separately. Check the following on the cluster computer in which you wish to install the software: Cluster software is installed and running. Active and passive nodes are available. Disk array devices configured with access to the shared array. Public Network Interface Card is bound first, before the private Network Interface Card. (Does not apply to NetWare Cluster.) BEFORE YOU BEGIN Log on to the computer that will serve as the MediaAgent as a local Administrator or as a member of the Administrators group on that computer. On a clustered computer, ensure that you are logged on to the active node as the Domain User with administrative privileges to all nodes on the cluster. INSTALL PROCEDURE GETTING STARTED 1. Place the Software Installation Disc for the Windows platform into the disc drive. After a few seconds, the installation program is launched. If the installation program does not launch automatically:

7 Page 7 of 78 Click the Start button on the Windows task bar, and then click Run. Browse to the installation disc drive, select Setup.exe, click Open, then click OK. NOTES If you are installing on Windows Server Core editions, mount to Software Installation Disc through command line, go to the AMD64 folder and run Setup.exe. 2. Choose the language you want to use during installation. Click the down arrow and select the desired language from the drop-down list, and click Next to continue. 3. Select the option to install software on this computer. NOTES The options that appear on this screen depend on the computer in which the software is being installed. 4. Read the Welcome screen. Click Next to continue, if no other applications are running. 5. Read the virus scanning software warning. Click OK to continue, if virus scanning software is disabled. 6. Read the license agreement, then select I accept the terms in the license agreement. Click Next to continue.

8 Page 8 of 78 CLUSTER SELECTION If you are installing in clustered environment, follow the steps below. For non-clustered environment, skip to Select Components for Installation. 7. Select Configure a Virtual Server. Click Next to continue. 8. Select the disk group in which the virtual server resides. Click Next to continue. SELECT COMPONENTS FOR INSTALLATION 9. Select the component(s) to install. NOTES Your screen may look different from the example shown. Components that either have already been installed, or which cannot be installed, will be dimmed. Hover over the component for additional details. If you wish to install the agent software for restore only, select Install Agents for Restore Only checkbox. See Installing Restore Only Agents for more information. The Special Registry Keys In Use field will be highlighted when GalaxyInstallerFlags registry key is enabled. Move the mouse pointer over this field to see a list of registry keys that have been created in this computer. Click Next to continue. To install the MediaAgent, under Common Technology Engine expand the MediaAgent Modules and select MediaAgent. Optionally you can also select the following MediaAgent components at this time: NDMP Remote Server - Select this option if your MediaAgent has a library attached and is used by a NAS NDMP client to backup data. (Requires that you have an

9 Page 9 of 78 appropriate license on the CommServe.) Shared Dynamic Disks - Select this option if you wish to share a disk for storage, among multiple MediaAgents in a SAN. See Install the Shared Dynamic Disk Driver for more information on this component. CONFIGURATION OF OTHER INSTALLATION OPTIONS 10. If this computer and the CommServe is separated by a firewall, select the Configure firewall services option and then click Next to continue. For firewall options and configuration instructions, see Firewall Configuration and continue with the installation. If firewall configuration is not required, click Next to continue. 11. Enter the fully qualified domain name of the CommServe Host Name. This should be TCP/IP network name. e.g., computer.company.com. NOTES The CommServe client name is the name of the computer. This field is automatically populated. Do not use space and the following characters when specifying a new name for the CommServe Host Name: \ If a computer has already been installed, this screen will not be displayed; instead the installer will use the same Server Name as previously specified. If you do not specify the CommServe Host Name, a window will be prompted to continue in decouple mode. Click Yes to continue to Decouple Install. Click No to specify a CommServe Name and continue with the installation. After Decouple Install, Register a Client Computer must be performed before the Client is functional in the CommCell. Click Next to continue. 12. Enter the username and password associated with an external domain user account or a CommCell user account to authorize the installation of this agent. NOTES This window will be displayed when the Require Authentication for Agent Installation option is selected in the CommCell Properties. For more information, see Authentication for Agent Installs. Click Next to continue. 13. Enter the following: The local (NetBIOS) name of the client computer. The TCP/IP IP host name of the NIC that the client computer must use to communicate with the CommServe Server. NOTES Do not use spaces when specifying a new name for the Client. The default network interface name of the client computer is displayed if the computer has only one network interface. If the computer has multiple network interfaces, enter the interface name that is preferred for communication with the CommServe Server. If a component has already been installed, this screen will not be displayed; instead, the install program will use the same name as previously specified. Click Next to continue.

10 Page 10 of Select Add programs to the Windows Firewall Exclusion List, if you wish to add CommCell programs and services to the Windows Firewall Exclusion List. NOTES: If Windows Firewall is enabled on the computer, this option is selected by default and must be enabled to proceed with the installation. If Windows Firewall is disabled on the computer, you can select this option to add the programs and services to enabled CommCell operations across the firewall, if the firewall is enabled at a later time. You can either select this option during install or add the programs and services after installation. For adding the programs and services after installation, see Configure Windows Firewall to Allow CommCell Communication. Click Next to continue. DOWNLOAD AND INSTALL LATEST PACKS 15. Select Download latest update pack(s) to automatically download and install the latest service packs and/or post packs if applicable at the end of this agent install. NOTES Internet connectivity is required to download updates. Updates are downloaded to the following directory: <software installation>/base/temp/downloadedpacks. They are launched silently and installed automatically for the first instance. Click Next to continue. 16. Specify the location where you want to install the software. NOTES Do not install the software to a mapped network drive. Do not use the following characters when specifying the destination path: / : *? " < > # It is recommended that you use alphanumeric characters only. If you intend to install other components on this computer, the selected installation directory will be automatically used for that software as well. If a component is already installed in this computer, this screen may not be displayed. The software will be automatically installed in the same location that was previously specified. Click Browse to change directories. Click Next to continue. SCHEDULE AUTOMATIC UPDATE 17. If necessary, select this option to schedule an automatic installation of software updates. NOTES Schedule Install of Automatic Updates allows automatic installation of the

11 Page 11 of 78 necessary software updates on the computer on a single or weekly basis. If you do not select this option, you can schedule these updates later from the CommCell Console. To avoid conflict, do not schedule the automatic installation of software updates to occur at the same time as the automatic FTP downloading of software updates. If a component has already been installed, this screen will not be displayed; instead, the installer will use the same option as previously specified. Click Next to continue. 18. Select Yes to stop Removable Storage Services on the MediaAgent. NOTES This prompt will not appear if Removable Storage Services are already disabled on the computer. Click Next to continue. VERIFY SUMMARY OF INSTALL OPTIONS 19. Verify the summary of selected options. NOTES The Summary on your screen should reflect the components you selected for install, and may look different from the example shown. Click Next to continue or Back to change any of the options. The install program now starts copying the software to the computer. This step may take several minutes to complete. INSTALL REMAINING CLUSTER NODES If you are installing in clustered environment, follow the steps below to install on remaining nodes of the cluster. For non-clustered environment, skip to Setup Complete. 20. To install/upgrade the software on the remaining nodes of the cluster, click Yes. To complete the install for this node only, click No. 21. Select cluster nodes from the Preferred Nodes list and click the arrow button to move them to the Selected Nodes list. NOTES The list of Preferred Nodes displays all the nodes found in the cluster; from this list you should only select cluster nodes configured to host this virtual server. Do not select nodes that already have multiple instances installed. For more information, see Multi Instancing. When you have completed your selections, click Next to continue.

12 Page 12 of Type the User Name and Password for the Domain Administrator account, so that the installer can perform the remote install/upgrade of the cluster nodes you selected in the previous step. Click Next to continue. 23. The progress of the remote install for the cluster nodes is displayed; the install can be interrupted if necessary. Click Stop to prevent installation to any nodes after the current ones complete. Click Advanced Settings to specify any of the following: Maximum number of nodes on which Setup can run simultaneously. Time allocated for Setup to begin executing on each node, after which the install attempt will fail. Time allocated for Setup to complete on each node, after which the install attempt will fail. NOTES If, during the remote install of a cluster node, setup fails to complete or is interrupted, you must perform a local install on that node. When you do, the install begins from where it left off, or from the beginning if necessary. For procedures, see Manually Installing the Software on a Passive Node. 24. Read the summary for remote installation to verify that all selected nodes were installed successfully. NOTES If any node installation fails, you must manually install the software on that node once the current installation is complete. (See Manually Installing the Software on a Passive Node for step-by-step instructions.) The message displayed on your screen will reflect the status of the selected nodes, and may look different from the example. Click Next to continue.

13 Page 13 of 78 SETUP COMPLETE 25. Setup displays the successfully installed components. NOTES The Setup Complete message displayed on your screen will reflect the components you installed, and may look different from the example shown. If you install an Agent with the CommCell Console open, you need to refresh the CommCell Console (F5) to see the new Agents. If Reboot Now button is displayed make sure to reboot the computer before performing any other operations from the computer. Click Finish to close the install program. The installation is now complete. POST-INSTALL CONSIDERATIONS GENERAL Review Install Considerations after installing the software. If you did not enable the Download latest update pack(s) during the install/upgrade, install post-release updates or Service Packs that may have been released after the release of the software. When you are installing a Service Pack, ensure that it is the same version as the one installed in the CommServe Server. Alternatively, you can enable Automatic Updates for quick and easy installation of updates in the CommCell component.

14 Page 14 of 78 Install the NDMP Remote Server (NRS) - Unix If your Unix MediaAgent has a library attached and is used by the NAS NDMP idataagent to back up data, you must install the NRS software. TABLE OF CONTENTS Install Requirements Before You Begin Install Procedure Getting Started Select Components for Installation Setup Complete Post-Install Considerations INSTALL REQUIREMENTS The Unix MediaAgent must support NDMP Remote Server. The CommServe must be running. You must have an available license for the NDMP Remote Server. See License Administration for more information. If your network does not have DNS lookup or some other name resolution facility, you may be asked to enter the IP address of the CommServe computer. Perform the following if the CommServe, MediaAgent and/or Client are communicating across firewall(s): Ensure that port 8400 and one additional port is open for connections through the firewall. Depending on the direction of the firewall, this additional port must be provided either on MediaAgent/CommServe using Firewall Configuration utility or on the client during installation. For NDMP Remote Server, you must specify port In addition a range of ports must also be allowed connections through the firewall. If you choose to install multiple components simultaneously, refer to Installation for procedures specific to each component. BEFORE YOU BEGIN Log on to the MediaAgent as root. INSTALL PROCEDURE GETTING STARTED 1. Place the software installation disc for the Unix platform into the disc drive. You can also install the product using a disc drive mounted on another computer on the network. On Solaris, double-click the cvpkgadd program from the File Manager window. On other Unix platforms, open the Terminal window, navigate to the software installation disc and then enter cvpkgadd. 2. The product banner and other information is displayed. Press Enter to continue. 3. Read the license agreement. Type y and press Enter to continue. 4. Enter the number corresponding to the setup task you want to perform. NOTES For Install data protection agents on this computer option, follow the steps described in this procedure. Advance options provide additional setup features such as record and play setup, creating a custom package and External Data Connector Agent software. For record and play setup, follow the steps described in Silent Install - Unix Agents. To create a custom package, see Custom Package - Unix. To install the External Data Connector Agent, follow the steps described in External Data Connector - Unix. 5. Enter the number corresponding to the binaries that you wish to install. NOTES This prompt is displayed only when you are installing on AIX, HP-UX, or Solaris computers. Select 32 bit when installing on a 32-bit computer. When installing on a 64-bit computer, if this is the first package, determine whether you want to install 32-bit binaries or 64 bit binaries. You can determine this by verifying whether all the components that you wish to Please select a setup task you want to perform from the list below: Advance options provide extra setup features such as creating custom package, recording/replaying user selections and installing External Data Connector software. 1) Install data protection agents on this computer 2) Advance options 3) Exit this menu Your choice: [1] This machine supports both 32 bit and 64 bit binaries. By default, we will install 32 bit binary set that has full support for all the modules included in this package. Please note that 64 bit binary set currently only support limited modules. 1) All platforms (32 bit) 2) FS and MA only (64 bit) Your choice: [1]

15 Page 15 of 78 install in this computer are supported in 64-bit in System Requirements. Note that when the first component is installed using 64-bit binaries, you cannot subsequently install another component using 32-bit. (Or vice-versa.) 6. This prompt is displayed only when you are installing on AIX, HP-UX, Linux, or Solaris computers. Press Enter to continue NOTES When you install on non-clustered computer, you must select the number associated with the option Install on a physical machine. 7. If you have only one network interface, press Enter to accept the default network interface name and continue. If you have multiple network interfaces, enter the number corresponding to the network interface that you wish to use as default, and then press Enter to continue. NOTES The interface name and IP addresses depend on the computer in which the software is installed and may be different from the example shown. 8. Specify the client name for the computer. Press Enter to accept the default name and continue, or Enter a new client name for the computer and then press Enter to continue. Certain SnapProtect packages can be associated with a virtual IP, or in other words, installed on a "virtual machine" belonging to some cluster. At any given time the virtual machine's services and IP address are active on only one of the cluster's servers. The virtual machine can "fail-over" from one server to another, which includes stopping services and deactivating IP address on the first server and activating the IP address/services on the other server. You now have a choice of performing a regular SnapProtect install on the physical host or installing SnapProtect on a virtual machine for operation within a cluster. Most users should select "Install on a physical machine" here. 1) Install on a physical machine 2) Install on a virtual machine 3) Exit Your choice: [1] We found one network interface available on your machine. We will associate it with the physical machine being installed, and it will also be used by the CommServe to connect to the physical machine. Note that you will be able to additionally customize Datapipe Interface Pairs used for the backup data traffic later in the SnapProtect Java GUI. Please check the interface name below, and make connections if necessary: Physical Machine Host Name: [angel.company.com] Please specify the client name for this machine. It does not have to be the network host name: you can enter any word here without spaces. The only requirement is that it must be unique on the CommServe. Physical Machine Client name: [angel] SELECT COMPONENTS FOR INSTALLATION 9. Enter the number corresponding to the CVGxNRS module. A confirmation screen will mark your choice with an "X". Type "d" for Done, and press Enter to continue. NOTES To select multiple component, enter the number by adding a space. Your screen may look different from the example shown. Components that either have already been installed, or which cannot be installed, will not be shown. In addition, the list of modules that appear depends on the specific Unix File System in which the package is installed. (e.g., CVGxWA will appear only when the installation package is run on a Solaris computer.) Install SnapProtect on physical machine client.company.com Select the SnapProtect module that you would like to install [ ] 1) Media Agent [1301] [CVGxMA] [ ] 2) FileSystem IDA [1101] [CVGxIDA] >) >>>>> NEXT PAGE >>>>>> [a=all n=none r=reverse q=quit d=done >=next <=previous? =help] Enter number(s)/one of "a,n,r,q,d,>,<,?" here: 2 SETUP COMPLETE 10. Press Enter to continue. We are now ready to copy binaries. Press ENTER to begin Press Enter to continue. Successfully installed CVGxNRS. Press ENTER to continue Enter the appropriate value to exit the install program. Install SnapProtect on physical machine client.company.com Select the SnapProtect module that you would like to install [ ] 1) Media Agent [1301] [CVGxMA] [ ] 2) FileSystem IDA [1101] [CVGxIDA] >) >>>>> NEXT PAGE >>>>>> [a=all n=none r=reverse q=quit d=done >=next <=previous? =help] Enter number(s)/one of "a,n,r,q,d,>,<,?" here: 2 POST-INSTALL CONSIDERATIONS

16 Page 16 of 78 If you have not already configured the library and drives attached to the MediaAgent, you must do so now. For more information, see Library and Drive Configuration. Once the library and drives have been configured, if you have not already added the NAS NDMP client, you must do so now. For more information, see Adding Clients for NAS NDMP idataagents. Back to Top

17 Page 17 of 78 File System NDMP Restore Enabler Topics How To Related Topics Overview Installation Considerations Upgrade License Requirements OVERVIEW The File System NDMP Restore Enabler allows NAS NDMP data that was backed up from a NetApp or EMC Celerra file server to be restored to a Windows or Unix computer. A file system NDMP restore is a cross-platform restore, where the data is restored to a computer with a different operating system (e.g., ONTAP on a NetApp NAS NDMP file server) to a file system. To restore NAS NDMP data to a file system, the File System NDMP Restore Enabler as well as the File System idataagent, must be installed on the destination computer. The File System NDMP Restore Enabler is only supported for NetApp and EMC Celerra file servers. INSTALLATION Install the File System NDMP Restore Enabler (Windows) provides for step-by-step instructions for installing the optional File System NDMP Restore Enabler, which allows NAS data to be restored to a Windows computer. Install the File System NDMP Restore Enabler (Unix) provides for step-by-step instructions for installing the optional File System NDMP Restore Enabler, which allows NAS data to be restored to a Unix computer. You must have an available license for the File System NDMP Restore Enabler. See License Administration for more information. CONSIDERATIONS When restoring NAS NDMP data to a file system, you should consider how the data is restored under certain circumstances. When data is restored to an environment from which it did not originate, the data does not always assume its original characteristics. Consider the following: Files and directories that contain ACLs or Unix permissions will not have those ACLs or permissions restored. File and directory names with case only differences will be treated like files and directories of the same name. This may cause one file/directory to overwrite another during the restore. (Windows only) Files and directories with names containing Unix-specific characters may have those characters replaced with a "_" character or have some other form of modification in the restored file/directory name. (Windows only) Windows allows 1024 characters for filenames, including the path. A filename, including the path, with more than 1024 characters will not be restored to the Windows computer. (Windows only) Files with links may not be restored with those links. UPGRADE The File System NDMP Restore Enabler is installed on a computer with the File System idataagent and hence automatically upgraded when a File System idataagent upgrade is performed. For details, refer to Upgrade the File System NDMP Restore Enabler. LICENSE REQUIREMENTS This feature requires a Feature License to be available in the CommServe Server. Review general license requirements included in License Administration. Also, View All Licenses provides step-by-step instructions on how to view the license information.

18 Page 18 of 78 Backup - NAS NDMP Topics How To Related Topics Overview Supported Backup Types NAS NDMP Backup Jobs Two Way Backups Three Way Backups Multiple Data Stream Backups Tape Silvering SnapMirror to Tape Backup Considerations General Incremental Backups Hitachi Clients NetApp Clients Related Reports SRM for NAS NDMP OVERVIEW Before you begin using the NAS NDMP client for data protection operations, ensure that you have completed the required Configuration tasks: NAS NDMP Client Configuration Plan your backup jobs for this agent by reviewing the following information: For an overview of backup jobs, see Backup Data. For a list of supported data types for these agents, see Supported Data Types. For information on subclients, see Subclients. For information on configuring subclients for these agents, see Subclients - NAS NDMP. For information on excluding data via subclients, see Excluding Data from Data Protection Operations. SUPPORTED BACKUP TYPES NAS NDMP clients support the following backup types: Full Backups Differential Backups Incremental Backups NAS NDMP BACKUP JOBS There are several advanced options specific to NAS NDMP clients. For more information, see NAS Options. For procedures, see Start a Backup with NAS Options Selected. In addition, NAS NDMP clients have the following unique backup functionality. TWO WAY BACKUPS A two-way backup is the process of backing up data from a NAS NDMP data server to a storage device attached to that same NAS NDMP data server. THREE WAY BACKUPS A three-way backup is the process of backing up data from a NAS NDMP data server to a storage device attached to another NAS NDMP data server of the same type (NetApp to NetApp, for example). Keep in mind that the source data server does not need to be attached to a storage device. MULTIPLE DATA STREAM BACKUPS Multiple Data Readers can be specified for backup jobs, providing the facility to use multiple data streams without having to create multiple subclients and start

19 Page 19 of 78 separate backup jobs. This allows backups of multiple paths in a NAS subclient to run concurrently, as part of the same job, thus reducing the total number of running jobs. This ability is based on the number of resources (drives) available and the setting for Number of Data Readers in the Subclient Properties (General) tab, which is the number of paths in the subclient that will run concurrently given sufficient available resources. This feature is useful only for a NAS client which has subclients with multiple data content paths defined, or (for all NAS clients except Hitachi) specifies a content path of "/" and has more then one volume or root file system. If this is not true of a NAS subclient, then its backups will not utilize multiple data streams. HOW TO CONFIGURE MULTIPLE STREAM BACKUPS FOR NAS DATA The following section provides the steps for configuring Multiple Stream Backups: 1. Create a new Subclient or configure an existing one. In the Content tab of the Subclient Properties assign multiple content paths to this subclient (or if this subclient is to backup the entire NAS client) use the â œ\â content path. In the General tab of the Subclient Properties, specify the Number of Data Readers, i.e., the maximum number of backup threads that you would like to run concurrently. In the Storage Device tab of the Subclient Properties, assign a Storage Policy with a sufficient number of streams to meet the expected conditions. 2. Run a backup. For instructions, see Backup - NAS NDMP - How To. 3. To confirm the backup job is using multiple streams, right click the job in the Job Controller window, select Detail..., and in the Job Details window select the Streams tab. Note that the actual number of streams shown will vary as the job progresses. NOTES The actual number of concurrent backup streams employed during a backup job is limited by the number of resources available to the Storage Policy, whether other subclients are also using the same Storage Policy, number of remaining subclient content paths that have not finished being backed up, and the Number Of Data Readers value specified for this subclient. After a given subclient content path has been backed up (for a particular thread) the backup of the next subclient content path will begin, until a backup thread has been started for each subclient content path. If the number of available resources for a storage policy is the limiting factor for a multiple stream backup job, it will use all of the resources that are available, rather than fail or wait until more resources become available. However, the number of streams used for the job will not increase when more streams become available. Thus, for example, if a Storage Policy has a specified Device Stream value of 5, and there are already 4 other jobs running, using up 4 of the Device Streams, then the backup job will use the 1 remaining stream, until the entire backup job completes. When multiple data streams are active, any action imposed on one stream (such as suspending) will affect all streams. TAPE SILVERING Tape silvering is the shipment of a physical copy of the source data to a destination site. Time and resources are saved with tape silvering, as opposed to transferring the file system over a network and potentially placing sensitive business data at risk. This is especially suitable for large file systems and is supported for EMC Celerra file servers. Typically, two geographically separated sites (primary and destination) are involved. Once received on the destination side, a data restore from the physical disks or tapes produces the initial destination side copy. Refer to EMC Celerra documentation for more information on Tape Silvering. SNAPMIRROR TO TAPE A SnapMirror to Tape (aka smtape) is a block based backup method supported for NetApp file servers running ONTAP 8.0 or higher. SnapMirror to Tape enabled faster block based backup for large storage systems. Please refer to NetApp documentation for more details on usage of this feature. To use this method for backups, an Image Backup set needs to be created. HOW TO CONFIGURE IMAGE BACKUPS FOR NAS DATA The following procedure provides the steps for configuring Image Backups on a NetApp file server: 1. Enable the Image Backup Set option in the Backup Set Properties dialog box. 2. Create a new Subclient and select only full volumes. 3. Run a backup. For instructions, see Backup - NAS NDMP - How To. 4. Browse the backup data. 5. Restore the data. Ensure that Destructive Image Restore is selected. NOTES Only full backups are supported. Incremental and differential backups are not supported for SnapMirror to Tape backups. When the option is selected, the next backup will be converted to a Full. Smtape backups do not allow filters.

20 Page 20 of 78 This option is also applicable to on-demand backup sets. See On Demand Backup Sets. Three Way Backups smtape backups are supported with ONTAP 8.0 so NDMP Remote Server (NRS) can be used for backups. See NDMP Remote Server for more information. The SnapMirror snapshot will be automatically deleted after the backup. To not delete this snapshot, set the ssmtape_deletesnap registry key to N. The subclient on which a smtape backup is run can only contain full volumes e.g., /vol/vol1, /vol/vol2, etc. To enable this feature, see Enable an Image Backup Set for step-by-step instructions. BACKUP CONSIDERATIONS Before performing any backup procedures for this agent, review the following information: GENERAL For NetApp only, ensure that the NAS NDMP file server has NDMP turned on before you begin performing backups The can be done by executing the command ndmp on from the file server's console window. The backup size will never equal a sum of the file sizes in a NAS backup. There is a backup header and file headers inserted into the backup file. Additionally, some file servers have a minimum file size so even very small files may take 4k or 8k or backup space. Filters can be used in conjunction with the "Items That Failed" list on the data protection Job History Report to eliminate backup or archive failures by excluding items which consistently fail that are not integral to the operation of the system or applications. Some items fail because they are locked by the operating system or application and cannot be opened at the time of the data protection operation. This often occurs with certain system-related files and database application files. Also, keep in mind that you will need to run a full backup after adding failed files to the filter in order to remove them. For NetApp only, data verification can be performed for Read-Only volumes when a writable location is specified on the file server with the sdataverification_destinationdir Registry key. This is useful if backing up a Snap mirror destination volume to a tape drive on the file server. If you have installed NDMP Remote Server (NRS) on your MediaAgent, and want to back up your data to a library attached to the MediaAgent, be sure that the Storage Policy you select for backups uses a drive pool configured to that MediaAgent. Deduplication is supported when backing up data to disk libraries attached to a MediaAgent. Backing up deduplicated data on EMC Celerra and NetApp filers requires installing NDMP Remote Server (NRS) on your MediaAgent. NAS NDMP Load-Balancing - The Drive Pools, Storage Policies, and Subclients for NAS NDMP can be configured so that backup, restore, and auxiliary copy jobs will be spread among different MediaAgent, and thus the processor load for these jobs will occur on different machines. For more information, see Subclients - NAS NDMP - Load-Balancing Considerations. The number of tape drives in use on a particular NAS file server can be limited through an option in the Media Management (Service Configuration) tab. This is useful since some file servers have an upper limit to the number of concurrent backup or restore jobs that can be run. The number entered with the Maximum allowed number of drive reservations per NAS Filer option will limit the number of tape drives that can be in use at a given time. For example, if five backup jobs were started for a particular NAS file server, but the number specified with this option was set to four, then the fifth job will be held in a waiting state until one of the jobs completes. INCREMENTAL BACKUPS Most supported file servers have a limit to the number of incremental backups. Celerra, BlueArc, Hitachi HNAS, ONStor, and Isilon do not have a limit to the number of incremental backups. All other supported file servers support incremental backups with the following limitations: After a full backup, a maximum of 9 incremental backups can be run in a row. At this point a full or differential backup must be run. After a differential backup is run, you can run another 8 incremental backups before performing another full or differential backups. The sconverttofull registry setting can be used to kick off a Full backup if all paths in a subclient have exceeded the maximum number of incremental backups. You may wish to set the key to Y if backups are generating this event "nasbackup: Exceeded maximum number of incremental backups. Must run full or differential backup" as opposed to failing the job. HITACHI CLIENTS To perform a backup from a Snapshot (i.e., back up data from a read-only copy of the current file system) for a Hitachi NAS NDMP client, the Snapshot option must be enabled on the Hitachi NAS file server associated with this NAS client and the Backup from Snapshot option on the client's Advanced Backup Options (NAS Options) dialog must be configured to match how the file server has been configured. For more information about the Hitachi NAS file server snapshot settings, refer to Hitachi's documentation. NETAPP CLIENTS To successfully browse and restore data, it is recommended to use the UTF-8 setting for volume language. Please consult with NetApp for implications of changing volume language. Backing up data on a NetApp vfiler is supported by adding the vfiler as its own NAS client. However, backing up to a local tape drive for a NAS vfiler is not supported. RELATED REPORTS

21 Page 21 of 78 NAS NDMP BACKUP ARCHIVES REPORT The NAS NDMP Backup Archives Report provides information on data protection archive jobs based on the selected filter criteria. Back to Top SRM FOR NAS NDMP Once SRM is enabled, SRM Reports can be generated as soon as the first full backup job is complete. Backup - NAS NDMP - How To Topics How To Related Topics Start a Backup Schedule Backups Start a Backup in the Suspended State Start a Backup on New Media Start a Backup that Creates a New Index Start a Backup that Marks Media Full on Completion Start a Backup that Reserves Resources Before Scan Start a Backup with a Set Job Priority Start a Backup with Vault Tracking enabled Two Way Backups for NAS Three Way Backups for NAS Start a Backup with NAS Options Selected START A BACKUP Before You Begin Depending on your agent, you can perform the following types of backup operations: Full, Incremental, Differential or Synthetic Full. Read Full Backups before performing a Full Backup. Read Incremental Backups before performing a Incremental Backup. Read Differential Backups before performing a Differential Backup. Read Synthetic Full Backups before performing a Synthetic Full Backup. To start an immediate backup job: 1. From the CommCell Browser, expand Client Computers by double-clicking Client Computers ida File System defaultbackupset. The default and other subclients (if available) are displayed on the right-hand windowpane. 2. To back up the default subclient, right-click the subclient, and click Backup. 3. From the Backup Options dialog box, select Run Immediately. 4. Select Full, Incremental, Differential or Synthetic Full backup. In certain circumstances a non-full backup may automatically be converted to a full backup. For a listing of these circumstances, see When a Non-Full Backup is Automatically Converted to a Full Backup. 5. Click OK. You can track the progress of the backup job from the Job Controller window. If you are using a stand-alone drive, you are prompted to load a specific cartridge into the drive. If you are using a library, you will not receive this prompt. The system loads the tapes automatically. Your cartridges should be appropriately labeled. This will enable you to locate the correct cartridge for a restore job, if necessary. 6. When the backup has completed, the Job Controller displays Completed. After running a backup, you may want to verify the backup data. You can do this by viewing the Backup History. For more information, see Backup Job History.

22 Page 22 of 78 You can also run backups of the following: For a user-defined backup set or instance, right-click the backup set you want to back up, click All Tasks, and click Backup All Subclients. For the Lotus Notes Document idataagent, to back up a partition, right-click the partition you want to back up, click All Tasks, and click Backup Default Backup Set. For the Lotus Notes Database idataagent, to back up a partition, right-click the partition you want to back up, click All Tasks, and click Backup All Subclients. For Agents that do not have backup set or instance levels, to back up all subclients, right-click the agent icon, click All Tasks, and click Backup All Subclients. If you chose a level higher than subclient (i.e., backup set, etc.), you are prompted to confirm that you want to back up all the subclients below that level/node. Click Yes. Starting a data protection operation on a backup set, instance or agent level causes the system to start individual data protection operations for each subclient contained therein. If the subclients are associated with the same storage policy, then their operations will run sequentially unless that storage policy is configured to accommodate multiple data streams. SCHEDULE BACKUPS You can schedule backups to occur with the following procedure. You will be prompted to create a schedule for the data protection operation after selecting your data protection options. Before You Begin All Agents Be sure all of the subclients are backed up, or scheduled to be backed up as needed, in order to secure all of the data for the agent. Note this does not apply to archive operations. To schedule a backup operation: 1. From the CommCell Browser, select one of the following: To back up a subclient, right-click the subclient and click Backup. To back up a backup set or instance, right-click the backup set or instance, click All Tasks, and click Backup All Subclients. To back up the default backup set, right-click the agent or instance node, click All Tasks, and click Backup Default Backup Set. For the Lotus Notes Document idataagent, to back up a partition, right-click the partition you want to back up, click All Tasks, and click Backup Default Backup Set. For the Lotus Notes Database idataagent, to back up a partition, right-click the partition you want to back up, click All Tasks, and click Backup All Subclients. For Agents that do not have backup set or instance levels, to back up all subclients, right-click the agent icon, click All Tasks, and click Backup All Subclients. 2. If you chose a level higher than subclient (i.e., backup set, etc.), you are prompted to confirm that you want to back up all the subclients below that level/node. Click Yes. 3. From the Backup Options dialog box, select the type of backup that you want to initiate. In certain circumstances a non-full backup may automatically be converted to a full backup. For a listing of these circumstances, see When a Non-Full Backup is Automatically Converted to a Full Backup. 4. Click Schedule. Click OK to continue. 5. From the Schedule Details (Schedule Details) dialog box, create a schedule for this operation. For step-by-step instructions, see Create a Job Schedule. Click OK to continue. 6. Your backup operation will execute according to the specified schedule. Starting a data protection operation on a backup set, instance or agent level causes the system to start individual data protection operations for each subclient contained therein. If the subclients are associated with the same storage policy, then their operations will run sequentially unless that storage policy is configured to accommodate multiple data streams. START A BACKUP IN THE SUSPENDED STATE Use the following procedure to start a backup in the suspended state. Before You Begin Be sure all of the subclients are backed up, or scheduled to be backed up as needed, in order to secure all of the data for the agent. Note this does not apply to archive operations.

23 Page 23 of 78 To start an immediate backup job with advanced backup options: 1. From the CommCell Browser, select one of the following: To backup a subclient, right-click the subclient to want to backup and click Backup. To backup a user-defined backup set or instance, right-click the backup set you want to backup, click All Tasks, and click Backup All Subclients. To backup the default backup set, right-click the agent or instance node, click All Tasks, and click Backup Default Backup Set. For Lotus Notes idataagent, to backup a partition, right-click the partition you want to backup, click All Tasks, and click Backup Default Backup Set. For Agents that do not have backup set or instance levels, to backup all subclients, right-click the agent icon, click All Tasks, and click Backup All Subclients. 2. If you chose a level higher than subclient (i.e., backup set, etc.), you are prompted to confirm that you want to back up all the subclients below that level/node. Click Yes. 3. From the Backup Options dialog box, select Run Immediately. 4. Select the type of backup that you want to initiate. In certain circumstances a non-full backup may automatically be converted to a full backup. For a listing of these circumstances, see When a Non-Full Backup is Automatically Converted to a Full Backup. 5. Click the Advanced button to open the Advanced Backup Options dialog box. 6. Click on the Advanced Backup Options (Startup) tab, and select Startup in suspended state and click OK. 7. From the Backup Options dialog box, click OK. You can track the progress of the backup job from the Job Controller window. 8. If you are using a stand-alone drive, you are prompted to load a specific cartridge into the drive. If you are using a library, you will not receive this prompt. The system loads the tapes automatically. Your cartridges should be appropriately labeled. This will enable you to locate the correct cartridge for a restore job, if necessary. 9. When the backup has completed, Job Controller displays Completed. Starting a data protection operation on a backup set, instance or agent level causes the system to start individual data protection operations for each subclient contained therein. If the subclients are associated with the same storage policy, then their operations will run sequentially unless that storage policy is configured to accommodate multiple data streams. START A BACKUP ON NEW MEDIA Use the following procedure to start a backup on new media. Before You Begin Be sure all of the subclients are backed up, or scheduled to be backed up as needed, in order to secure all of the data for the agent. Note this does not apply to archive operations. To start an immediate backup job with advanced backup options: 1. From the CommCell Browser, select one of the following: To backup a subclient, right-click the subclient to want to backup and click Backup. To backup a user-defined backup set or instance, right-click the backup set you want to backup, click All Tasks, and click Backup All Subclients. To backup the default backup set, right-click the agent or instance node, click All Tasks, and click Backup Default Backup Set. For Lotus Notes idataagent, to backup a partition, right-click the partition you want to backup, click All Tasks, and click Backup Default Backup Set. For Agents that do not have backup set or instance levels, to backup all subclients, right-click the agent icon, click All Tasks, and click Backup All Subclients. 2. If you chose a level higher than subclient (i.e., backup set, etc.), you are prompted to confirm that you want to back up all the subclients below that level/node. Click Yes. 3. From the Backup Options dialog box, select Run Immediately. 4. Select the type of backup that you want to initiate. In certain circumstances a non-full backup may automatically be converted to a full backup. For a listing of these circumstances, see When a Non-Full Backup is Automatically Converted to a Full Backup. 5. Click the Advanced button to open the Advanced Backup Options dialog box. 6. Click on the Advanced Backup Options (Media) tab, and select Start new media and click OK. If you would like jobs with other Job IDs to use this new media, also select the Allow other schedule to use media set option.

24 Page 24 of From the Backup Options dialog box, click OK. You can track the progress of the backup job from the Job Controller window. 8. If you are using a stand-alone drive, you are prompted to load a specific cartridge into the drive. If you are using a library, you will not receive this prompt. The system loads the tapes automatically. Your cartridges should be appropriately labeled. This will enable you to locate the correct cartridge for a restore job, if necessary. 9. When the backup has completed, Job Controller displays Completed. Starting a data protection operation on a backup set, instance or agent level causes the system to start individual data protection operations for each subclient contained therein. If the subclients are associated with the same storage policy, then their operations will run sequentially unless that storage policy is configured to accommodate multiple data streams. START A BACKUP THAT CREATES A NEW INDEX Use the following procedure to start a backup that creates a new Index. Before You Begin Be sure all of the subclients are backed up, or scheduled to be backed up as needed, in order to secure all of the data for the agent. To start an immediate backup job with advanced backup options: 1. Select one of the following: To backup a subclient, right-click the subclient to want to backup and click Backup. To backup a user-defined backup set, right-click the backup set you want to backup, click All Tasks, and click Backup All Subclients. To backup the default backup set, right-click the agent or instance node, click All Tasks, and click Backup Default Backup Set. For Lotus Notes idataagent, to backup a partition, right-click the partition you want to backup, click All Tasks, and click Backup Default Backup Set. For the Microsoft SQL Server idataagent, to backup a database, right-click the database you want to backup, click All Tasks, and click Backup Database. For the Microsoft SQL Server idataagent, to backup up an instance, right-click the instance you want to backup, click All Tasks, and click Backup SQL Server. For Agents that do not have backup set or instance levels, to backup all subclients, right-click the agent icon, click All Tasks, and click Backup All Subclients. 2. If you chose a level higher than subclient (i.e., backup set, etc.), you are prompted to confirm that you want to back up all the subclients below that level/node. Click Yes. 3. From the Backup Options dialog box, select Run Immediately. 4. Select the type of backup that you want to initiate. In certain circumstances a non-full backup may automatically be converted to a full backup. For a listing of these circumstances, see When a Non-Full Backup is Automatically Converted to a Full Backup. 5. Click the Advanced button to open the Advanced Backup Options dialog box. 6. Click on the Advanced Backup Options (Data) tab, and select Create new index and click OK. 7. From the Backup Options dialog box, click OK. You can track the progress of the backup job from the Job Controller window. 8. If you are using a stand-alone drive, you are prompted to load a specific cartridge into the drive. If you are using a library, you will not receive this prompt. The system loads the tapes automatically. Your cartridges should be appropriately labeled. This will enable you to locate the correct cartridge for a restore job, if necessary. 9. When the backup has completed, Job Controller displays Completed. Starting a backup on a backup set, instance or agent level causes the system to start individual backup jobs for each subclient contained therein. If the subclients are associated with the same storage policy, then their jobs will run sequentially unless that storage policy is configured to accommodate multiple data streams. START A BACKUP THAT MARKS MEDIA FULL ON COMPLETION Use the following procedure to start a backup that marks media full on completion. Before You Begin

25 Page 25 of 78 Be sure all of the subclients are backed up, or scheduled to be backed up as needed, in order to secure all of the data for the agent. Note this does not apply to archive operations. To start an immediate backup job with advanced backup options: 1. From the CommCell Browser, select one of the following: To backup a subclient, right-click the subclient to want to backup and click Backup. To backup a user-defined backup set or instance, right-click the backup set you want to backup, click All Tasks, and click Backup All Subclients. To backup the default backup set, right-click the agent or instance node, click All Tasks, and click Backup Default Backup Set. For Lotus Notes idataagent, to backup a partition, right-click the partition you want to backup, click All Tasks, and click Backup Default Backup Set. For Agents that do not have backup set or instance levels, to backup all subclients, right-click the agent icon, click All Tasks, and click Backup All Subclients. 2. If you chose a level higher than subclient (i.e., backup set, etc.), you are prompted to confirm that you want to back up all the subclients below that level/node. Click Yes. 3. From the Backup Options dialog box, select Run Immediately. 4. Select the type of backup that you want to initiate. In certain circumstances a non-full backup may automatically be converted to a full backup. For a listing of these circumstances, see When a Non-Full Backup is Automatically Converted to a Full Backup. 5. Click the Advanced button to open the Advanced Backup Options dialog box. 6. Click on the Advanced Backup Options (Media) tab, and select Mark media full after successful operation and click OK. 7. From the Backup Options dialog box, click OK. You can track the progress of the backup job from the Job Controller window. 8. If you are using a stand-alone drive, you are prompted to load a specific cartridge into the drive. If you are using a library, you will not receive this prompt. The system loads the tapes automatically. Your cartridges should be appropriately labeled. This will enable you to locate the correct cartridge for a restore job, if necessary. 9. When the backup has completed, Job Controller displays Completed. Starting a data protection operation on a backup set, instance or agent level causes the system to start individual data protection operations for each subclient contained therein. If the subclients are associated with the same storage policy, then their operations will run sequentially unless that storage policy is configured to accommodate multiple data streams. START A BACKUP THAT RESERVES RESOURCES BEFORE SCAN Use the following procedure to start a backup that reserves the backup media before the scan phase. Before You Begin Be sure all of the subclients are backed up, or scheduled to be backed up as needed, in order to secure all of the data for the agent. To start an immediate backup job with advanced backup options: 1. select one of the following: To backup a subclient, right-click the subclient to want to backup and click Backup. To backup a user-defined backup set, right-click the backup set you want to backup, click All Tasks, and click Backup All Subclients. To backup the default backup set, right-click the agent or instance node, click All Tasks, and click Backup Default Backup Set. For Lotus Notes idataagent, to backup a partition, right-click the partition you want to backup, click All Tasks, and click Backup Default Backup Set. For the Microsoft SQL Server idataagent, to backup a database, right-click the database you want to backup, click All Tasks, and click Backup Database. For the Microsoft SQL Server idataagent, to backup up an instance, right-click the instance you want to backup, click All Tasks, and click Backup SQL Server. For Agents that do not have backup set or instance levels, to backup all subclients, right-click the agent icon, click All Tasks, and click Backup All Subclients. 2. If you chose a level higher than subclient (i.e., backup set, etc.), you are prompted to confirm that you want to back up all the subclients below that level/node. Click Yes. 3. From the Backup Options dialog box, select Run Immediately.

26 Page 26 of Select the type of backup that you want to initiate. In certain circumstances a non-full backup may automatically be converted to a full backup. For a listing of these circumstances, see When a Non-Full Backup is Automatically Converted to a Full Backup. 5. Click the Advanced button to open the Advanced Backup Options dialog box. 6. Click on the Advanced Backup Options (Media) tab, and select Reserve Resources before scan and click OK. 7. From the Backup Options dialog box, click OK. You can track the progress of the backup job from the Job Controller window. 8. If you are using a stand-alone drive, you are prompted to load a specific cartridge into the drive. If you are using a library, you will not receive this prompt. The system loads the tapes automatically. Your cartridges should be appropriately labeled. This will enable you to locate the correct cartridge for a restore job, if necessary. 9. When the backup has completed, Job Controller displays Completed. Starting a backup on a backup set, instance or agent level causes the system to start individual backup jobs for each subclient contained therein. If the subclients are associated with the same storage policy, then their jobs will run sequentially unless that storage policy is configured to accommodate multiple data streams. START A BACKUP WITH A SET JOB PRIORITY This option allows you to manually set a job priority. This is useful if you have jobs that are very important and must complete, and/or jobs that can be moved to a lower priority. For more information, see Job Priorities and Priority Precedence. Before You Begin Be sure all of the subclients are backed up, or scheduled to be backed up as needed, in order to secure all of the data for the agent. Note this does not apply to archive operations. To start an immediate backup job with advanced backup options: 1. From the CommCell Browser, select one of the following: To backup a subclient, right-click the subclient to want to backup and click Backup. To backup a user-defined backup set or instance, right-click the backup set you want to backup, click All Tasks, and click Backup All Subclients. To backup the default backup set, right-click the agent or instance node, click All Tasks, and click Backup Default Backup Set. For Lotus Notes idataagent, to backup a partition, right-click the partition you want to backup, click All Tasks, and click Backup Default Backup Set. For Agents that do not have backup set or instance levels, to backup all subclients, right-click the agent icon, click All Tasks, and click Backup All Subclients. 2. If you chose a level higher than subclient (i.e., backup set, etc.), you are prompted to confirm that you want to back up all the subclients below that level/node. Click Yes. 3. From the Backup Options dialog box, select Run Immediately. 4. Select the type of backup that you want to initiate. In certain circumstances a non-full backup may automatically be converted to a full backup. For a listing of these circumstances, see When a Non-Full Backup is Automatically Converted to a Full Backup. 5. Click the Advanced button to open the Advanced Backup Options dialog box. 6. Click on the Advanced Backup Options (Startup) tab, and select Change Priority and then enter a value. Click OK to continue. 7. From the Backup Options dialog box, click OK. You can track the progress of the backup job from the Job Controller window. 8. If you are using a stand-alone drive, you are prompted to load a specific cartridge into the drive. If you are using a library, you will not receive this prompt. The system loads the tapes automatically. Your cartridges should be appropriately labeled. This will enable you to locate the correct cartridge for a restore job, if necessary. 9. When the backup has completed, Job Controller displays Completed. Starting a data protection operation on a backup set, instance or agent level causes the system to start individual data protection operations for each subclient contained therein. If the subclients are associated with the same storage policy, then their operations will run sequentially unless that storage policy is configured to accommodate multiple data streams.

27 Page 27 of 78 START A BACKUP WITH VAULT TRACKING ENABLED Use the following procedure to start a backup with Vault Tracking enabled. For additional information, see the following: VaultTracker VaultTracker Enterprise Before You Begin Be sure all of the subclients are backed up, or scheduled to be backed up as needed, in order to secure all of the data for the agent. To start an immediate backup job with advanced backup options: 1. select one of the following: To backup a subclient, right-click the subclient to want to backup and click Backup. To backup a user-defined backup set or instance, right-click the backup set you want to backup, click All Tasks, and click Backup All Subclients. To backup the default backup set, right-click the agent or instance node, click All Tasks, and click Backup Default Backup Set. For Lotus Notes idataagent, to backup a partition, right-click the partition you want to backup, click All Tasks, and click Backup Default Backup Set. For Agents that do not have backup set or instance levels, to backup all subclients, right-click the agent icon, click All Tasks, and click Backup All Subclients. 2. If you chose a level higher than subclient (i.e., backup set, etc.), you are prompted to confirm that you want to back up all the subclients below that level/node. Click Yes. 3. From the Backup Options dialog box, select Run Immediately. 4. Select the type of backup that you want to initiate. In certain circumstances a non-full backup may automatically be converted to a full backup. For a listing of these circumstances, see When a Non-Full Backup is Automatically Converted to a Full Backup. 5. Click the Advanced button to open the Advanced Backup Options dialog box. 6. Click on the Vault Tracking tab, and select the vault tracking options you want to use and click OK. 7. From the Backup Options dialog box, click OK. You can track the progress of the backup job from the Job Controller window. 8. If you are using a stand-alone drive, you are prompted to load a specific cartridge into the drive. If you are using a library, you will not receive this prompt. The system loads the tapes automatically. Your cartridges should be appropriately labeled. This will enable you to locate the correct cartridge for a restore job, if necessary. 9. When the backup has completed, Job Controller displays Completed. TWO WAY BACKUPS A two-way backup is the process of backing up data from a NAS NDMP data server to a storage device attached to that same NAS NDMP data server. Before you Begin Install the data server as a client in a CommCell. Configure the storage device. The subclient associated with the data for which you would like to perform a two-way backup should be mapped to appropriate storage policies. Ensure that the storage policy is associated with the drive pool connected to the NAS NDMP data server. To change storage policy associations, see Associate a Subclient to a Storage Policy. To view the names of storage policies associated with the target NAS NDMP data server, look in the Library and Drive Configuration window. To start a two-way backup: 1. From the CommCell Browser, right-click the subclient that you want to back up, and then click Backup. 2. From the Backup Options dialog box, select the appropriate options. 3. Select the type of backup that you want to initiate. In certain circumstances a non-full backup may automatically be converted to a full backup. For a listing of these circumstances, see When a Non-Full Backup is Automatically Converted to a Full Backup.

28 Page 28 of Click OK. You can track the progress of the backup job from the Job Controller window. 5. If you are using a stand-alone drive, you are prompted to load a specific cartridge into the drive. If you are using a library, you will not receive this prompt. The system loads the tapes automatically. Your cartridges should be appropriately labeled. This will enable you to locate the correct cartridge for a restore job, if necessary. 6. When the backup has completed, the Job Controller displays Completed. THREE WAY BACKUPS A three-way backup is the process of backing up data from a NAS NDMP data server to a storage device attached to another NAS NDMP data server of the same type (NetApp to NetApp, for example). Keep in mind that the source data server does not need to be attached to a storage device. Before you Begin Install the source data server as a client in a CommCell. On the target data server, configure the storage device. The subclient associated with the data for which you would like to perform a three-way backup should be mapped to appropriate storage policies. Ensure that the storage policy is associated with the drive pool connected to the target NAS NDMP data server. To change storage policy associations, see Associate a Subclient to a Storage Policy. To view the names of storage policies associated with the target NAS NDMP data server, look in the Library and Drive Configuration window. To start a three-way backup: 1. From the CommCell Browser, right-click the subclient that you want to back up, and then click Backup. 2. From the Backup Options dialog box, select the appropriate options. 3. Select the type of backup that you want to initiate. In certain circumstances a non-full backup may automatically be converted to a full backup. For a listing of these circumstances, see When a Non-Full Backup is Automatically Converted to a Full Backup. 4. Click OK. You can track the progress of the backup job from the Job Controller window. 5. If you are using a stand-alone drive, you are prompted to load a specific cartridge into the drive. If you are using a library, you will not receive this prompt. The system loads the tapes automatically. Your cartridges should be appropriately labeled. This will enable you to locate the correct cartridge for a restore job, if necessary. 6. When the backup has completed, the Job Controller displays Completed. START A BACKUP WITH NAS OPTIONS SELECTED To start a backup with NAS Options selected: 1. From the CommCell Browser, right-click the subclient that you want to back up, and then click Backup. 2. From the Backup Options dialog box, select the appropriate options. 3. Select the type of backup that you want to initiate. In certain circumstances a non-full backup may automatically be converted to a full backup. For a listing of these circumstances, see When a Non-Full Backup is Automatically Converted to a Full Backup. 4. Click the Advanced button to open the Advanced Backup Options dialog box. 5. Click on the Advanced Backup Options (NAS Options) tab, select the appropriate NAS Options, and click OK. 6. From the Backup Options dialog box, click OK. You can track the progress of the backup job from the Job Controller window. 7. If you are using a stand-alone drive, you are prompted to load a specific cartridge into the drive. If you are using a library, you will not receive this prompt. The system loads the tapes automatically. Your cartridges should be appropriately labeled. This will enable you to locate the correct cartridge for a restore job, if necessary.

29 Page 29 of When the backup has completed, the Job Controller displays Completed. Back To Top SnapProtect Backup - NAS NDMP idataagent Basic Advanced TABLE OF CONTENTS Overview Advantages of using SnapProtect Backup Prerequisites Required ONTAP Version UTF-8 Setting for Volume Language Installation Configuration Setup the Array Information Enable Client for SnapProtect Backup Create a Snapshot Copy Configure Backup Copy Enable SnapProtect Backup For a Subclient RELATED TOPICS Support Provides comprehensive information on SnapProtect backup support. Supported Hardware Snapshot Engines Provides comprehensive information on Hardware Snapshot Engines supported by SnapProtect backup. Select the Snapshot Engine available in your environment. NetApp Perform a SnapProtect Backup Perform a Restore OVERVIEW The SnapProtect backup enables you to create a point-in-time snapshot of the data to be used for various data protection operations. SnapProtect backup works in conjunction with software and hardware snapshot engines to provide snapshot functionality for data protection operations. An effective way to backup live data is to temporarily quiesce it, take a snapshot, and then resume live operations. You can use the SnapProtect backup to perform any level of backups (e.g., Full, Incremental, or Differential). The backup types supported for SnapProtect backup varies for different agents. During an incremental or a differential SnapProtect backup even though the snapshot of a complete volume is created, only new or data changed since the last backup is available for recovery operations. When you switch from a snap to a traditional backup or vice versa, the next job is converted to a full backup. ADVANTAGES OF USING SNAPPROTECT BACKUP The following table lists some of the advantages of using SnapProtect backup over other available backup solutions. FEATURE SUPPORT Backup to Tape During incremental or log backup only relevant incremental or log data is moved to media enabling significant reduction in media usage. Hardware Agnostic - No dependency on the hardware array vendor changes Snapshot copy, backup copy, and tape copy creation and management are seamless. Application aware snapshots creation can be scheduled. The snapshots can be cataloged/indexed for restore and movement to media based on policies. Restores can be performed directly from media to the application server. Ability to mix and match SnapProtect backup with traditional backups. You can perform full SnapProtect backups combined with incremental log backups being moved to media and still perform a seamless restore. All data management operations can be performed from the CommCell Console. GENERIC SOFTWARE SOLUTION SNAPPROTECT SNAPPROTECT BACKUP PREREQUISITES The following are prerequisites to using this feature: Ensure that you have software version,. SUPPORTED NETAPP ONTAP VERSION The NAS filer needs to be running ONTAP 7.3 or higher. UTF-8 SETTING FOR VOLUME LANGUAGE

30 Page 30 of 78 To successfully browse and restore files on a NetApp filer that contain Unicode characters, it is recommended to use the UTF-8 setting for volume language. Please consult with NetApp for implications of changing volume language. INSTALLATION There is no separate idataagent software to install for NAS NDMP clients; all required components are installed automatically with the MediaAgent software. CONFIGURATION Once you have the environment setup for using the SnapProtect backup, you need to configure the following before performing your first SnapProtect backup. SETUP THE ARRAY INFORMATION When using a hardware snapshot engine for performing SnapProtect operations you need to provide the identification information for the array to ensure access to the array. The following section provides step-by-step instructions for setting the array information. 1. From the CommCell Console, navigate to Tools menu. Click Control Panel and select Array Management. 2. Click ADD. 3. Select NetApp as the hardware snapshot engine from the Snap Vendor dropdown list. 4. Specify the host name of the array in the Array ID field for NetApp. Enter the user access information in the Username and Password fields. Click OK. For Array ID, ensure that you provide the host name and not the fully qualified domain name or TCP/IP address of the host.

31 Page 31 of 78 ENABLE CLIENT FOR SNAPPROTECT BACKUP Configure the client computer to enable SnapProtect backup. Follow the steps given below to enable SnapProtect backup for a client. 1. From the CommCell Console, navigate to <Client>. Right-click the client and select Properties. 2. Click on the Advanced tab. Select the Enable SnapProtect option to enable SnapProtect backup for the client. Click OK to save the configuration. A license will be consumed when you enable a Client for SnapProtect backup. To ensure that the data associated with the Subclients (in the Client) can be backed up using SnapProtect backup, make sure that the required Subclients point to a Storage Policy (Copy) in which SnapProtect backup is enabled. CREATE A SNAPSHOT COPY Create a snapshot copy for the Storage Policy. The following section provides step-by-step instructions for creating a Snapshot Copy.

32 Page 32 of From the CommCell Console, navigate to Storage Policies <storage policy> Right-click the <storage policy>, select All Tasks and click Create New Snapshot Copy. 2. Enter the copy name in the Copy Name field. Select the Library, MediaAgent, master Drive Pool and Scratch Pool from the lists (not applicable for disk libraries). Click OK. CONFIGURE BACKUP COPY Follow the steps given below to configure Backup Copy for moving snapshots to media. 1. From the CommCell Console, navigate to Storage Policies <storage policy> Right-click the <storage policy> and click Properties. 2. Click the Snapshot tab Select Enable Backup Copy option to enable movement of snapshots to media. Click OK.

33 Page 33 of 78 The new snapshot copy will only allow NAS attached tape libraries if the storage policy primary copy also uses NAS attached data paths. ENABLE SNAPPROTECT BACKUP FOR A SUBCLIENT Use the steps given below to enable SnapProtect backup for a subclient. 1. From the CommCell Console, navigate to Client Computers NetApp NAS NDMP. Right-click the Subclient and click Properties. 2. From the SnapProtect Operations tab, select the SnapProtect option to enable SnapProtect backup for the selected subclient. Select the NetApp snap engine from the Available Snap Engines drop-down list. Click OK. PERFORM A SNAPPROTECT BACKUP After configuring the required components, you can perform SnapProtect backups to create snapshots of the data and also move the snapshots to the media. The data can be restored from the snapshots when required. 1. From the CommCell Console, navigate to Client Computers NetApp NAS NDMP. Right-click the Subclient and click Backup.

34 Page 34 of Select Full as backup type and Immediate to run the job immediately. Click OK. 3. You can track the progress of the job from the Job Controller or Event Viewer window of the CommCell console. 4. Once the job is complete, view details of job from the Backup History. Right-click the subclient and select Backup History. 5. Click OK. 6. You can view the following details about the job by right-clicking the job: Items that failed during the job Items that succeeded during the job Details of the job Media associated with the job Events of the job Log files of the job. PERFORM A RESTORE It is recommended that you perform a restore operation immediately after your first full backup to understand the process. Follow the steps given below to browse and restore data. Cross-platform restores of NetApp data to Windows/Unix hosts using File System NDMP Restore Enabler is not

35 Page 35 of 78 supported. 1. From the CommCell Console, navigate to Client Computers NetApp NAS NDMP. Right-click the agent, instance, or backup set that contains the data you want to restore and click All Tasks Browse Backup Data. 2. Click OK. 3. Select the data to restore. Its entire contents will be automatically selected in the right pane. Click Recover All Selected. 4. Specify the Restore Destination and select Restore to same folder if restoring in-place to the same origination location. Type or click Browse to specify a destination path for out-of-place restores. For out-of-place restores, click either Preserve or Remove Source Paths to specify whether the restore operation will keep or remove the specified number of levels from the beginning or end of the source path. Selecting Restore ACLS or Use Direct Access Restore is not applicable when restoring data from a snapshot. 5. Click the Job Initiation tab. Select Immediate to run the job immediately. Click OK.

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