NetVault Backup NAS and NDMP Compatibility Guide. Introduction. NetVault Backup Support Policy

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1 Introduction... 1 NetVault Backup Support Policy... 1 NDMP Transfer Models... 2 Additional NetVault Backup Compatibility Matrixes... 2 NDMP Plugin NAS support... 3 NDMP Notes and Caveats: NDMP Plugin Platforms By Version SnapMirror to Tape Plugin NAS Support SnapMirror to Tape Plugin Platforms SnapShot Manager Plugin NAS Support SnapShot Manager Plugin Platforms SnapVault Manager Plugin NAS Support SnapVault Manager Plugin Platforms Introduction This document provides up-to-date information on the Network Attached Storage (NAS) appliances supported by NetVault: Backup s NDMP, SnapMirror to Tape and SnapShot Management Plugins as well as configurations and restrictions for each supported NAS appliance. This document is only intended to provide guidance on what NAS devices are supported with the NetVault: Backup NDMP Plugins. Users should validate the compatibility of these appliances prior to purchasing NetVault: Backup products. Additional information is available in the corresponding NetVault: Backup product release notes. NetVault Backup Support Policy Quest Software s Product Lifecycle and Support Services Guidelines detailing End-of-Support-Life (EOSL) procedures for all product lines are available online at: https://support.quest.com/softwareproductsupportlifecyclepolicy.aspx. Additionally, individual device manufacture s End-of-Life and End-of-Support-Life product support policy and statements supersede any support implied directly or indirectly by the information within this document. Updated June 27, 2012 Page 1 of 30

2 NDMP Transfer Models NetVault Backup NAS and NDMP NetVault: Backup supports all transfer models available; however, not all vendors provide this level of support. The different topologies supported for each NAS are detailed below. The NetVault: Backup NDMP User s Guide details the various topologies supported by NetVault: Backup. Additional NetVault Backup Compatibility Matrixes Additional NetVault: Backup compatibility matrixes are available from the Quest Website at Updated June 27, 2012 Page 2 of 30

3 NDMP Plugin NAS support Quest Software generally assumes support for patch releases and 3 rd digit OS sub-versions unless otherwise detailed. Quest Software's usual support policy is to provide support on both the current (n) and prior (n-1) versions of our products. Full Support Product is fully supported, generally available release/version. Includes most current released version of a product and one or more prior releases. Enhancement requests for this release are accepted and may be considered for future releases. Maintenance releases and/or hot fixes are periodically made available for this release. Release/version is fully supported by both Support and Development. Release/version is available for download from SupportLink. Limited Support Support is available for this release/version, and we will use best efforts to provide known workarounds or fixes. No new code fixes will be generated except under extreme circumstances and at Quest's discretion. Enhancement requests are not accepted. Customers are encouraged to plan an upgrade to a release/version on "Full Support". Release/version is available for download from SupportLink. Discontinued Includes release/versions which are retired/discontinued. No new patches or fixes will be created for this release. Release is not available for download from SupportLink. Support will be provided to assist with upgrading to a supported version. Support is not obligated to provide assistance on this version of the product. The support outlined in the matrices below follow the Quest Software Product Lifecycle Policy and as such support has been articulated as follows: FS = Full Support Updated June 27, 2012 Page 3 of 30

4 LS = Limited Support DS = Discontinued Support NAS Vendor Hitachi / BlueArc Vendor Software BOS 10.0.x See Note Ref: pch_hitachi npk BOS 8.1 BOS 8.0.x See Note Ref: pch npk BOS 7.0.x See Note Ref: pch npk NDMP Plugin Releases FS FS FS FS LS LS FS FS LS LS LS FS FS LS LS LS BOS 6.x FS FS LS LS LS LS Support Details DUMP Backups Browse Sub-Volume Backup Support Image Level Backup Support Infinite Incremental Support DUMP Backups Browse Sub-Volume Backup Support Image Level Backup Support DUMP Backups Browse Sub-Volume Backup Support DUMP Backups Browse Sub-Volume Backup Support DUMP Backups Updated June 27, 2012 Page 4 of 30

5 NAS Vendor Compellent znas Hitachi IBM Vendor Software BOS 5.2 BOS 5.1 NDMP Plugin Releases FS FS LS LS LS LS DS BOS 5.0 LS LS LS LS LS LS DS DS BOS h DS DS DS DS DS DS DS DS Hitachi Essential NAS Platform V6.x 3.x FS FS LS LS LS Hitachi NAS Platform, powered by BlueArc BOS 6.x N Series Data ONTAP Release 7.3.x N Series Data ONTAP Release 7.2.x See Note Ref: FS FS LS LS LS LS FS FS LS LS LS LS FS FS LS LS LS LS DS DS LS LS LS LS LS LS DS DS Support Details DUMP Backups DUMP Backups Only Non-Local and Tape Server 3-Way Transfer models supported Browse Sub-Volume Backup Support Non- Local Transfer Models Only Locally attached devices NOT NOT DUMP Backups DUMP Backup DUMP Backup Updated June 27, 2012 Page 5 of 30

6 NAS Vendor Isilon Isilon Vendor Software Backup Accelerator OneFS v6.x See Note Ref: pch_isilon npk Backup Accelerator OneFS v5.5.x NDMP Plugin Releases FS FS FS FS LS LS LS LS OneFS v5.x.x FS FS LS LS LS LS DS DS OneFS v4.7.x LS LS LS LS LS LS DS DS OneFS v4.0.x See Note Ref: DS DS DS DS DS DS DS DS Support Details NDMP V4 Only TAR backups Snapshot Support Inclusion / Exclusion List NDMP V4 Only TAR backups Snapshot Support NDMP V4 Only Non-Local and Tape Server 3-Way Transfer models supported DUMP backups Snapshot Support NDMP V4 Only Non-Local and Tape Server 3-Way Transfer models supported DUMP backups Snapshot Support NDMP V4 Only Non-Local Transfer model supported DUMP backups Updated June 27, 2012 Page 6 of 30

7 NAS Vendor EMC Vendor Software VNX File 7.0.x See Note Ref: pchd_emcd npk NDMP Plugin Releases FS FS LS LS LS Celerra NS and CX DART v6.0.x FS FS LS LS LS LS Celerra NS and CX DART v5.6.x FS FS LS LS LS LS DS DS Support Details Dump DDS or SSO NDMP2D DDAR Int. Checkpoints VBB Filters Browse Sub-Volume Backup Support Dump DDS or SSO NDMP2D DDAR Int. Checkpoints VBB Filters Dump DDS or SSO NDMP2D DDAR Int. Checkpoints VBB Filter Updated June 27, 2012 Page 7 of 30

8 NAS Vendor MiraPoint NetApp Vendor Software Celerra NS and CX DARTOS v5.5.x Notes: Celerra NS and CX DARTOS v x to 5.4.x.x MOS 4.3 MOS 4.2 MOS 4.1 See Note Ref: NDMP Plugin Releases DS DS DS DS DS DS DS DS DS DS DS DS DS DS DS DS FS FS LS LS LS LS DS MOS 3.10 DS DS DS DS DS DS DS DS Data ONTAP GX 10.0.x FS FS LS LS LS LS DS DS Data ONTAP 8.1.x C-mode See Note Ref: pch_ontap81c npk Data ONTAP 8.0.x C-mode See Note Ref: pch_ontap80c npk FS FS FS FS LS LS LS DS DS DS Support Details Dump DDS or SSO NDMP2D DDAR Int. Checkpoints VBB Filters: Not NDMP version 3 Abbreviated File History support (DIR ONLY) Browse Sub-Volume Backup Support Browse Sub-Volume Backup Support Updated June 27, 2012 Page 8 of 30

9 NAS Vendor ONStor Vendor Software Data ONTAP 8.1.x 7-mode Data ONTAP 8.0.x 7-mode Data ONTAP 7G Data ONTAP 7.3.x Data ONTAP 7.2.x See Note Ref: Data ONTAP 7.1.x Data ONTAP 7.0.x NDMP Plugin Releases FS LS LS LS LS DS DS DS FS FS LS LS LS DS DS DS FS FS LS LS LS LS DS DS LS LS LS LS LS LS DS DS DS DS DS DS DS DS DS DS EverOn 4.x FS FS LS LS LS LS DS DS EverOn 3.2.x EverOn x EverOn c See Note Ref: DS DS DS DS DS DS DS DS Support Details Browse Sub-Volume Backup Support Browse Sub-Volume Backup Support Browse Sub-Volume Backup Support Browse Updated June 27, 2012 Page 9 of 30

10 NAS Vendor Pillar Data SUN Vendor Software AxiomONE 04.xx.xx See Note Ref: pch_axiom npk NDMP Plugin Releases FS FS LS LS LS LS DS DS AxiomONE xx FS FS LS LS LS LS DS DS AxiomONE xx FS FS LS LS LS LS DS DS AxiomONE AxiomONE See Note Ref: SUN 7000 Unified Storage Systems Version: 5.11 Build: or later See Note Ref: pch npk DS DS DS DS DS DS DS DS FS FS LS LS LS LS DS DS STK5800 V DS DS DS DS DS DS DS DS SUN 5xxx NAS Appliance OS v4.22m1 LS LS LS LS LS LS DS DS Support Details Browse Sub-Volume Backup Support Browse Sub-Volume Backup Support Non-DAR Non-Local transfer models only Filer Specific Format Browse Sub-Volume Backup Support Updated June 27, 2012 Page 10 of 30

11 NAS Vendor Vendor Software SUN 5xxx NAS Appliance OS v4.22m0 OS v4.21 OS v4.21m2 See Note Ref: NDMP Plugin Releases DS DS DS DS DS DS DS DS Support Details NDMP Notes and Caveats: Reference: See NetVault Backup NDMP Plugin User s Guide and Release Notes for details. Requirement: A patch is required for Basic NDMP capabilities. Note: These patches are required for NDMP2D Capabilities (These are device templates). Caveat: EOM errors can be addressed with the following modifications: Work around for filling tapes to span Media when Unexpected EOM Issues are encountered Addition of Test On Sync=FALSE to the Config file ndmpversions.cfg. Example for ONStor Filers: [ONStor-V4:Mover Server] Tape Postfix=h Allow nonndmp Transfers=true Backup window = true Test On Sync=FALSE Caveat: This is a Windows only issue. NCG-257 Relocate option for NDMP restore does not relocate but renames instead. Example: For files in /Test/2nd/3rd that have been backed up and a Relocate of subdirectory "2nd" is specified. Here is the expected and the actual results of this operation: Updated June 27, 2012 Page 11 of 30

12 Original Filesystem /Test /2nd /3d Expected Correct Result /2 nd /3d Actual Incorrect Result (Rename instead of a relocate is performed) /Test /2nd /Test /2nd /3rd Caveat: This is a Windows only issue (Linux has no issues). Minimum Software Requirement: v Updated June 27, 2012 Page 12 of 30

13 NDMP Plugin Platforms By Version Quest Software generally assumes support for patch releases and 3 rd digit OS sub-versions unless otherwise detailed. Quest Software's usual support policy is to provide support on both the current (n) and prior (n-1) versions of our products. Full Support Product is fully supported, generally available release/version. Includes most current released version of a product and one or more prior releases. Enhancement requests for this release are accepted and may be considered for future releases. Maintenance releases and/or hot fixes are periodically made available for this release. Release/version is fully supported by both Support and Development. Release/version is available for download from SupportLink. Limited Support Support is available for this release/version, and we will use best efforts to provide known workarounds or fixes. No new code fixes will be generated except under extreme circumstances and at Quest's discretion. Enhancement requests are not accepted. Customers are encouraged to plan an upgrade to a release/version on "Full Support". Release/version is available for download from SupportLink. Discontinued Includes release/versions which are retired/discontinued. No new patches or fixes will be created for this release. Release is not available for download from SupportLink. Support will be provided to assist with upgrading to a supported version. Support is not obligated to provide assistance on this version of the product. The support outlined in the matrices below follow the Quest Software Product Lifecycle Policy and as such support has been articulated as follows: Updated June 27, 2012 Page 13 of 30

14 FS = Full Support LS = Limited Support DS = Discontinued Support Note: For specific details on OS versions supported please reference the NetVault Backup at OS NDMP Plugin Version NetVault: Backup Versions AIX HP-UX FreeBSD FS FS FS FS LS FS LS LS LS LS LS LS LS LS LS FS FS FS FS LS FS LS LS LS LS LS LS LS LS LS FS FS FS FS LS FS LS LS Updated June 27, 2012 Page 14 of 30

15 OS NDMP Plugin Version NetVault: Backup Versions Linux Itanium Linux x86 Linux x LS LS FS FS FS FS LS FS LS LS LS LS LS LS LS LS LS LS LS FS FS FS FS LS FS LS LS LS LS LS LS LS LS LS LS LS FS FS FS FS LS FS LS LS LS LS LS Updated June 27, 2012 Page 15 of 30

16 OS NDMP Plugin Version NetVault: Backup Versions Mac OSX Solaris Windows LS LS LS LS LS LS FS FS FS FS LS FS LS LS LS LS LS LS LS LS LS LS LS FS FS FS FS LS FS LS LS LS LS LS LS LS LS LS LS LS FS FS FS FS LS FS LS LS Updated June 27, 2012 Page 16 of 30

17 OS NDMP Plugin Version NetVault: Backup Versions LS LS LS LS LS LS LS LS LS SnapMirror to Tape Plugin NAS Support Quest Software generally assumes support for patch releases and 3 rd digit OS sub-versions unless otherwise detailed. Quest Software's usual support policy is to provide support on both the current (n) and prior (n-1) versions of our products. Full Support Product is fully supported, generally available release/version. Includes most current released version of a product and one or more prior releases. Enhancement requests for this release are accepted and may be considered for future releases. Maintenance releases and/or hot fixes are periodically made available for this release. Release/version is fully supported by both Support and Development. Release/version is available for download from SupportLink. Limited Support Support is available for this release/version, and we will use best efforts to provide known workarounds or fixes. No new code fixes will be generated except under extreme circumstances and at Quest's discretion. Enhancement requests are not accepted. Customers are encouraged to plan an upgrade to a release/version on "Full Support". Release/version is available for download from SupportLink. Updated June 27, 2012 Page 17 of 30

18 Discontinued Includes release/versions which are retired/discontinued. No new patches or fixes will be created for this release. Release is not available for download from SupportLink. Support will be provided to assist with upgrading to a supported version. Support is not obligated to provide assistance on this version of the product. The support outlined in the matrices below follow the Quest Software Product Lifecycle Policy and as such support has been articulated as follows: FS = Full Support LS = Limited Support DS = Discontinued Support SnapMirror to Tape Plugin Versions NAS Vendor Vendor Software Data ONTAP 7.3.x FS¹ LS¹ LS¹ LS LS DS Data ONTAP 8.0.x 7-mode NetApp Data ONTAP 7.0.x-7.2.x DS DS DS Data ONTAP 6.5.x ¹ Block Size of 256kb is only supported with ONTAP 8.0.x or above. Prior to ONTAP 8.0.x the Block Size must be set to 240kb. SnapMirror to Tape Plugin Platforms Quest Software generally assumes support for patch releases and 3 rd digit OS sub-versions unless otherwise detailed. Quest Software's usual support policy is to provide support on both the current (n) and prior (n-1) versions of our products. Full Support Product is fully supported, generally available release/version. Includes most current released version of a product and one or more prior releases. Enhancement requests for this release are accepted and may be considered for future releases. Updated June 27, 2012 Page 18 of 30

19 Maintenance releases and/or hot fixes are periodically made available for this release. Release/version is fully supported by both Support and Development. Release/version is available for download from SupportLink. Limited Support Support is available for this release/version, and we will use best efforts to provide known workarounds or fixes. No new code fixes will be generated except under extreme circumstances and at Quest's discretion. Enhancement requests are not accepted. Customers are encouraged to plan an upgrade to a release/version on "Full Support". Release/version is available for download from SupportLink. Discontinued Includes release/versions which are retired/discontinued. No new patches or fixes will be created for this release. Release is not available for download from SupportLink. Support will be provided to assist with upgrading to a supported version. Support is not obligated to provide assistance on this version of the product. The support outlined in the matrices below follow the Quest Software Product Lifecycle Policy and as such support has been articulated as follows: FS = Full Support LS = Limited Support DS = Discontinued Support Note: For specific details on OS versions supported please reference the NetVault Backup at OS SnapMirror To Tape Plugin Versions NetVault: Backup Versions Linux FS FS Updated June 27, 2012 Page 19 of 30

20 OS Itanium SnapMirror To Tape Plugin Versions NetVault: Backup Versions FS LS LS LS LS LS DS DS DS DS DS FS FS FS LS Linux x LS LS LS LS DS DS DS DS DS FS FS Linux x FS LS LS LS Updated June 27, 2012 Page 20 of 30

21 OS SnapMirror To Tape Plugin Versions NetVault: Backup Versions LS LS DS DS DS DS DS FS FS FS LS Mac OSX LS LS LS LS DS DS DS DS DS FS FS FS LS Solaris LS LS LS LS DS DS DS DS DS DS DS DS DS DS DS DS Updated June 27, 2012 Page 21 of 30

22 OS SnapMirror To Tape Plugin Versions NetVault: Backup Versions FS FS AIX FS LS LS LS LS FS FS HPUX FS LS LS LS LS FS FS FreeBSD FS LS LS LS LS FS FS FS LS Windows LS LS LS LS LS LS LS LS LS DS DS DS DS DS DS DS DS DS DS DS DS Updated June 27, 2012 Page 22 of 30

23 SnapShot Manager Plugin NAS Support Quest Software generally assumes support for patch releases and 3 rd digit OS sub-versions unless otherwise detailed. Quest Software's usual support policy is to provide support on both the current (n) and prior (n-1) versions of our products. Full Support Product is fully supported, generally available release/version. Includes most current released version of a product and one or more prior releases. Enhancement requests for this release are accepted and may be considered for future releases. Maintenance releases and/or hot fixes are periodically made available for this release. Release/version is fully supported by both Support and Development. Release/version is available for download from SupportLink. Limited Support Support is available for this release/version, and we will use best efforts to provide known workarounds or fixes. No new code fixes will be generated except under extreme circumstances and at Quest's discretion. Enhancement requests are not accepted. Customers are encouraged to plan an upgrade to a release/version on "Full Support". Release/version is available for download from SupportLink. Discontinued Includes release/versions which are retired/discontinued. No new patches or fixes will be created for this release. Release is not available for download from SupportLink. Support will be provided to assist with upgrading to a supported version. Support is not obligated to provide assistance on this version of the product. Updated June 27, 2012 Page 23 of 30

24 The support outlined in the matrices below follow the Quest Software Product Lifecycle Policy and as such support has been articulated as follows: FS = Full Support LS = Limited Support DS = Discontinued Support NAS Vendor NetApp Vendor Software Data ONTAP 7.0.x-7.2.x Data ONTAP 6.5.x Data ONTAP 7.3.x Data ONTAP 8.0.x 7-mode SnapShot Manager Plugin Versions LS FS DS SnapShot Manager Plugin Platforms Quest Software generally assumes support for patch releases and 3 rd digit OS sub-versions unless otherwise detailed. Quest Software's usual support policy is to provide support on both the current (n) and prior (n-1) versions of our products. Full Support Product is fully supported, generally available release/version. Includes most current released version of a product and one or more prior releases. Enhancement requests for this release are accepted and may be considered for future releases. Maintenance releases and/or hot fixes are periodically made available for this release. Release/version is fully supported by both Support and Development. Release/version is available for download from SupportLink. Limited Support Support is available for this release/version, and we will use best efforts to provide known workarounds or fixes. No new code fixes will be generated except under extreme circumstances and at Quest's discretion. Enhancement requests are not accepted. Customers are encouraged to plan an upgrade to a release/version on "Full Support". Updated June 27, 2012 Page 24 of 30

25 Release/version is available for download from SupportLink. Discontinued Includes release/versions which are retired/discontinued. No new patches or fixes will be created for this release. Release is not available for download from SupportLink. Support will be provided to assist with upgrading to a supported version. Support is not obligated to provide assistance on this version of the product. The support outlined in the matrices below follow the Quest Software Product Lifecycle Policy and as such support has been articulated as follows: FS = Full Support LS = Limited Support DS = Discontinued Support Note: For specific details on OS versions supported please reference the NetVault Backup at OS SnapShot Manager Plugin Versions NetVault: Backup Versions Linux Itanium Linux x86 Linux x86-64 Mac OSX Solaris 2.0 FS FS FS LS LS LS LS DS DS DS DS DS 1.3 DS DS DS DS DS DS DS DS DS 2.0 FS FS FS LS LS LS LS DS DS DS DS DS 1.3 DS DS DS DS DS DS DS DS DS 2.0 FS FS FS LS LS LS LS DS DS DS DS DS 1.3 DS DS DS DS DS DS DS DS DS 2.0 FS FS FS DS DS DS DS DS DS DS DS DS 1.3 DS DS DS DS DS DS DS DS DS 2.0 FS FS FS LS LS LS LS DS DS DS DS 1.3 DS DS DS DS DS DS DS DS DS Updated June 27, 2012 Page 25 of 30

26 OS Windows SnapShot Manager Plugin Versions NetVault: Backup Versions FS FS FS LS LS LS LS DS DS DS DS DS 1.3 DS DS DS DS DS DS DS DS DS Updated June 27, 2012 Page 26 of 30

27 SnapVault Manager Plugin NAS Support Quest Software generally assumes support for patch releases and 3 rd digit OS sub-versions unless otherwise detailed. Quest Software's usual support policy is to provide support on both the current (n) and prior (n-1) versions of our products. Full Support Product is fully supported, generally available release/version. Includes most current released version of a product and one or more prior releases. Enhancement requests for this release are accepted and may be considered for future releases. Maintenance releases and/or hot fixes are periodically made available for this release. Release/version is fully supported by both Support and Development. Release/version is available for download from SupportLink. Limited Support Support is available for this release/version, and we will use best efforts to provide known workarounds or fixes. No new code fixes will be generated except under extreme circumstances and at Quest's discretion. Enhancement requests are not accepted. Customers are encouraged to plan an upgrade to a release/version on "Full Support". Release/version is available for download from SupportLink. Discontinued Includes release/versions which are retired/discontinued. No new patches or fixes will be created for this release. Release is not available for download from SupportLink. Support will be provided to assist with upgrading to a supported version. Support is not obligated to provide assistance on this version of the product. The support outlined in the matrices below follow the Quest Software Product Lifecycle Policy and as such support has been articulated as follows: Updated June 27, 2012 Page 27 of 30

28 FS = Full Support LS = Limited Support DS = Discontinued Support NAS Vendor Vendor Software Earliest Plugin Version Required OSSV NetApp OSSV 2.5 OSSV OSSV 3.0 ONTAP Version compatibility is inherited from OSSV software support. SnapVault Manager Plugin Platforms Quest Software generally assumes support for patch releases and 3 rd digit OS sub-versions unless otherwise detailed. Quest Software's usual support policy is to provide support on both the current (n) and prior (n-1) versions of our products. Full Support Product is fully supported, generally available release/version. Includes most current released version of a product and one or more prior releases. Enhancement requests for this release are accepted and may be considered for future releases. Maintenance releases and/or hot fixes are periodically made available for this release. Release/version is fully supported by both Support and Development. Release/version is available for download from SupportLink. Limited Support Support is available for this release/version, and we will use best efforts to provide known workarounds or fixes. No new code fixes will be generated except under extreme circumstances and at Quest's discretion. Enhancement requests are not accepted. Customers are encouraged to plan an upgrade to a release/version on "Full Support". Updated June 27, 2012 Page 28 of 30

29 Release/version is available for download from SupportLink. Discontinued Includes release/versions which are retired/discontinued. No new patches or fixes will be created for this release. Release is not available for download from SupportLink. Support will be provided to assist with upgrading to a supported version. Support is not obligated to provide assistance on this version of the product. The support outlined in the matrices below follow the Quest Software Product Lifecycle Policy and as such support has been articulated as follows: FS = Full Support LS = Limited Support DS = Discontinued Support Note: For specific details on OS versions supported please reference the NetVault Backup at OS SnapVault Manager Plugin Versions NetVault: Backup Versions Linux Itanium Linux x86 Linux x86-64 Mac OS X Solaris FS FS FS LS LS LS LS DS DS DS DS DS DS DS DS DS FS FS FS LS LS LS LS DS DS DS DS DS DS DS DS DS FS FS FS LS LS LS LS DS DS DS DS DS DS DS DS DS FS FS FS LS LS LS LS DS DS DS DS DS DS DS DS DS FS FS FS LS LS LS LS DS DS DS DS DS DS DS DS DS Updated June 27, 2012 Page 29 of 30

30 OS SnapVault Manager Plugin Versions NetVault: Backup Versions Windows FS FS FS LS LS LS LS DS LS LS LS LS DS DS DS Updated June 27, 2012 Page 30 of 30

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