Sales Compensation Automation Trends Survey

Size: px
Start display at page:

Download "Sales Compensation Automation Trends Survey"

Transcription

1 Sales Compensation Automation Trends Survey Section 1: Program Administration 1. Is there a designated owner (a formally recognized individual or team) of the sales compensation administration process within your organization? a. Yes, reporting to HR b. Yes, reporting to Sales c. Yes, reporting to Finance d. Yes, reporting to Sales Operations e. Yes, reporting to IT f. Yes, reporting to another functional area g. Other (open ended) h. No, there is not a formally recognized organizational owner 2. Which of the following best describes the process used to administer your sales compensation plan? a. It is a formal process with required documentation and approvals b. It is an informal process, but is mostly the same each year c. The process changes year to year d. Other Section 2: Program Administration 3. Is the sales compensation administration process documented? a. Yes, and updated regularly (annually or more frequently) b. Yes, and updated infrequently (every couple of years) c. Yes, it was documented once but hasn t been updated since d. No 4. Which of the following best describes how sales compensation administration (not design) is managed within your organization? a. Centralized process led by headquarters staff b. Centralized process led by headquarters staff with business unit representation c. Headquarters led process with business unit decision making d. Headquarters led process with geographic region decision making e. Decentralized process led by business units f. Decentralized process led by geographic regions g. Other

2 5. For the majority of participants in your sales compensation plan, how long does it typically take from the end of the measurement period to process incentive payments? a. Less than 2 weeks b. 2 3 weeks c. 4 6 weeks d weeks e. More than 10 weeks 6. Which of the following percentages best indicates the accuracy rate of incentive payments (dollars paid) made to your field sales people each period? a. Greater than 99% b. 95% 99% c. 90% 94% d. 85% 89% e. Less than 85% 7. Does your organization attempt to evaluate the effectiveness of the sales compensation administration process? a. yes b. no (skip next question) 8. Which of the following are used to evaluate the effectiveness of the sales compensation administration process? (Please select all that apply) a. Accuracy rate b. Audit scores c. Incentive payouts to budget d. Number of questions from the field e. Ratio of total administration cost to sales f. Response time to field requests g. Sales time spent on compensation issues h. Time to payout each period i. Other (open ended) 9. Within your organization, about how many full time equivalent employees (FTEs) from the business side (e.g. from HR, finance, etc., but excluding IT and sales) are involved in administering the sales compensation program (e.g., data collection, calculation processing, report generation, manual adjustments/reconciliation, answering field questions)? a. Less than 1 FTE b. 1 2 FTE c. 3 5 FTEs d FTEs e FTEs f. More than 20 FTEs

3 10. About how many FTEs from the information technology (IT) function within your organization are involved in administering the sales compensation program (e.g., through data collection, calculation processing, report generation, manual adjustments/reconciliation, answering field questions, etc.)? a. Less than 1 FTE b. 1 2 FTE c. 3 5 FTEs d FTEs e FTEs f. More than 20 FTEs 11. What are the biggest challenges in sales compensation administration that your organization is facing at this time? (Please select all that apply) a. High volume of data to process b. Too many manual adjustments c. Insufficient resource levels (IT or administration) d. Complexity of the sales compensation program/inflexible tool e. Data problems f. Other (Open ended) Section 3: Technologies Used 12. Which of the following technologies are used in your organization to support sales compensation administration? (Please select all that apply) a. Excel b. Access c. Custom program mainframe d. Custom program client / server environment e. Third party sales performance management (SPM) software. Also referred to as EIM or ICM. f. We outsource our compensation administration g. Other (open ended) 13. Which of the following technologies are used in your organization to support the sales compensation planning cycle (plan design, forecasting, modeling, quota setting, and territory alignment)? (Please select all that apply) a. Excel b. Access c. Standardized reporting from a custom system d. Third party SPM tools e. Other (open ended)

4 14. Which of the following technologies are used in your organization for sales compensation reporting and analytics? (Please select all that apply) a. Excel b. Access c. Static reports from third party reporting tools (e.g. Business Objects, Actutate, MicroStrategy, Crystal Reports, etc.) d. Ad hoc reports from third party reporting tools (e.g. Business Objects, Actutate, MicroStrategy, Crystal Reports, etc.) e. Other (open ended) 15. Are you using an automated workflow for any of the following activities? (Please select all that apply) a. Communication of compensation plans b. Compensation plan design activities c. Quota setting d. Payroll approval e. Disputes f. Claims g. Other (open ended) 16. Is any of your supporting technology in a hosted, SaaS (software as a service) or cloud environment? a. Yes b. No Section 4: Reporting and Analytics 17. How many unique sales and performance pay reports do you provide to each plan participant, on average? a. None b. 1 2 c. 3 4 d. 5 6 e. Greater than How frequently do you provide sales and performance pay reports to plan participants? a. Real time through user access b. Daily c. Weekly d. Every two weeks e. Monthly f. Quarterly g. Less frequently than quarterly

5 19. What is the single biggest challenge for providing sales and performance pay reports to plan participants at this time? a. Time to generate reports b. Data quality c. Product issues d. Other (open ended) e. No major challenges at this time 20. How long does it typically take to modify existing sales and performance pay reports for your plan participants? a. Less than 1 week b. 1 week c. 2 4 weeks d. Greater than 1 month e. Currently do not have ability to modify or update Section 5: New Technology 21. Has your organization invested in sales compensation infrastructure within the last 24 months? a. Yes, purchased a new solution b. Yes, built a new solution internally c. Yes, upgrade to our existing solution d. Yes, made enhancements (e.g., new modules/functionality) for our existing solution e. No, but we are in the process of building or buying a new solution (skip to 28) f. No, but it is in our plan (skip to 28) g. No, but we are currently considering it (skip to 28) 22. If the investment was made at least 1 year ago, what would you estimate to be the return on investment (ROI) after 1 year? a. Greater than 50% b. Between 26% and 50% c. Between 11% and 25% d. Between 1% and 10% e. Breakeven f. We haven't broken even but believe we will soon g. We haven't broken even and are not sure whether we will h. We haven't broken even and probably won't, but we needed to do the project i. Can t estimate the ROI j. Not applicable investment was made less than 1 year ago

6 23. For which of the following does your new sales compensation technology investment either meet or exceed your expectations? (Please select top 3) a. Improved reporting to the sales force b. Improved reporting to management c. Increased credibility with the sales force and management d. Improved service to the sales force (to provide a quicker response to inquiries) e. Reduced 'shadow accounting' and decrease the amount of time spent by the sales force on incentive compensation calculation issues f. Improved payment accuracy g. Eased the creation and tracking of adjustments h. Increased our auditing capabilities i. Improved administration productivity j. Other (open ended) 24. If you had it to do over again, which of the following would you do differently you re your recent sales compensation technology investment? (Please select top 3) a. Allocate more time to get the software installed and configured b. Conduct more thorough testing prior to moving the system into production c. Consult an independent third party expert to assist during the vendor selection process d. Create a more complete definition of business requirements before vendor selection e. Ensure more executive involvement during implementation f. Ensure more involvement of sales compensation analysts during implementation g. Ensure more involvement of sales management during implementation h. Ensure plan designs are finalized prior to beginning implementation i. Ensure that crediting rules were better documented j. Ensure that incentive roll up, roll over, roll down data is fully documented prior to implementation k. Perform more follow up on references during the vendor selection process l. Provide additional training to sales compensation analysts m. Provide more staffing during implementation (internal IT and sales operations) n. Streamline work processes prior to implementation o. Research more vendor tools during the vendor selection process p. Spend more time ensuring data feeds are clean and accurate q. Spend more time developing and documenting reporting requirements r. Other (open end) 25. What are the top 3 things you would change about your new sales compensation technology? a. (open end) b. (open end) c. (open end)

7 Section 6: Respondent Demographics 26. Which of the following best indicates your organization's industry? a. Distribution and wholesale trade b. Financial services c. Health care d. Insurance e. Manufacturing f. Medical products g. Pharmaceutical and biotechnology h. Publishing and information services i. Technology software j. Technology hardware k. Telecommunications wireless l. Telecommunications wireline m. Other (open ended) 27. Which of the following best describes your role in the organization? a. Finance management b. Human resources management c. IT management d. Sales operations management e. Sales compensation analyst f. Sales compensation manager g. Sales compensation IT support h. Sales management i. Other (open ended) 28. How many people participate in your organization's sales compensation program? a. Less than100 b c d ,000 e. 1,001 2,500 f. 2,501 5,000 g. 5,001 10,000 h. More than 10, Does your company pay incentives to indirect channel partners (e.g. agents, brokers, dealers)? a. Yes b. No

8 30. If yes, how many of your indirect channel partners participate in the program? a. Less than 10 b c d e f ,000 g. 1,001 2,500 h. 2,501 5,000 i. Greater than 5,000 j. Not applicable 31. Which amount best describes what your organization has planned for its 2012 sales compensation budget? a. Less than $10,000,000 b. $10,000,000 $49,999,999 c. $50,000,000 $99,999,999 d. $100,000,000 $249,999,999 e. Greater than $250,000, Which total below best describes your organization s annual budget (including full time equivalent employees [FTEs], software costs, etc.) that is dedicated to sales compensation administration? a. Less than $100,000 b. $100,001 $500,000 c. $500,001 $1,000,000 d. $1,000,001 $3,000,000 e. Greater than $3,000,000 Contents WorldatWork The contents of this document are not to be re-used or re-distributed in any format, electronic or print. For questions regarding the copyright of this content, contact the Surveys Team

Return on Investment of Sales Performance Management Systems

Return on Investment of Sales Performance Management Systems WHITE PAPER NEXXUS SALES Return on Investment of Sales Performance Management Systems If you are considering implementing a software system to automate incentive compensation and sales performance management,

More information

Varicent View Automating Incentive Compensation for Increased Productivity and Immediate Cost Reduction

Varicent View Automating Incentive Compensation for Increased Productivity and Immediate Cost Reduction Varicent View Automating Incentive Compensation for Increased Productivity and Immediate Cost Reduction Author: Paulson Lan, Product Marketing Manager, Varicent Software Incorporated As organizations re-evaluate

More information

8 THINGS TO CONSIDER WHEN SELECTING INCENTIVE COMPENSATION MANAGEMENT (ICM) SOFTWARE

8 THINGS TO CONSIDER WHEN SELECTING INCENTIVE COMPENSATION MANAGEMENT (ICM) SOFTWARE 8 THINGS TO CONSIDER WHEN SELECTING INCENTIVE COMPENSATION MANAGEMENT (ICM) SOFTWARE Implementing an automated Incentive Compensation Management (ICM) solution is a key element in optimizing sales force

More information

Automating incentive compensation for increased productivity and cost reduction

Automating incentive compensation for increased productivity and cost reduction IBM Software Business Analytics Sales Performance Management Automating incentive compensation for increased productivity and cost reduction Automating incentive compensation for increased productivity

More information

Incent Perform Grow. Predictive Analytics: Looking to the Future. Author: Bruce Jackson

Incent Perform Grow. Predictive Analytics: Looking to the Future. Author: Bruce Jackson Incent Perform Grow Predictive Analytics: Looking to the Future Author: Bruce Jackson Descriptive Analytics: Perspective in the Rearview Mirror Business intelligence, trend analysis and reporting each

More information

The ROI of Incentive Compensation Management Making the Business Case

The ROI of Incentive Compensation Management Making the Business Case Incent Perform Grow The ROI of Incentive Compensation Management Making the Business Case Any organization looking to increase the accuracy, improve the efficiencies, and increase the analytic capabilities

More information

ICT investment trends in Brazil. Enterprise ICT spending patterns through to the end of 2015 May 2014

ICT investment trends in Brazil. Enterprise ICT spending patterns through to the end of 2015 May 2014 ICT investment trends in Brazil Enterprise ICT spending patterns through to the end of 2015 May 2014 1 Trends in ICT budgets 1.1 Summary This report presents the findings from a survey of Brazilian enterprises

More information

A2: If the above list did not provide enough detail, please describe, in your own words, your enterprise s primary industry.

A2: If the above list did not provide enough detail, please describe, in your own words, your enterprise s primary industry. MeasureIT Survey Questions (Complete Budget and Staffing) NOTE: Budget questions only - sections A, B, C, G Staffing questions only - sections A, D, E, F, G, H Section A: Primary Demographic Information

More information

Callidus for Insurance

Callidus for Insurance White Paper Callidus for Insurance From Producer On-boarding to Pay for Performance: The Need for an Integrated Insurance Suite Does your organization have multiple legacy systems? How long does it take

More information

UNLOCKING THE MYSTERY OF SALES COMPENSATION. Three keys to sales compensation success

UNLOCKING THE MYSTERY OF SALES COMPENSATION. Three keys to sales compensation success UNLOCKING THE MYSTERY OF SALES COMPENSATION Three keys to sales compensation success The promise of sales compensation technology is to provide efficiency, transparency, and clear reporting to the sales

More information

RealTests.M2020-615.37questions

RealTests.M2020-615.37questions RealTests.M2020-615.37questions Number: M2020-615 Passing Score: 800 Time Limit: 120 min File Version: 4.5 http://www.gratisexam.com/ M2020-615 IBM Business Analytics Performance Management Sales Mastery

More information

Incentive Compensation Administration Self-Assessment

Incentive Compensation Administration Self-Assessment Incentive Compensation Administration Self-Assessment Why focus on Administration? Lots of people work in sales and sales related jobs. Depending on vertical sector and country commonly accepted numbers

More information

NICE SALES PERFORMANCE MANAGEMENT (SPM)

NICE SALES PERFORMANCE MANAGEMENT (SPM) NICE SALES PERFORMANCE MANAGEMENT (SPM) Optimized Incentive Compensation for the Largest Sales Volumes IMPROVING SALES: MOTIVATION AND OPERATION Your sales results are heavily dependent on two primary

More information

Oracle Fusion Incentive Compensation

Oracle Fusion Incentive Compensation Oracle Fusion Incentive Compensation Oracle Fusion Incentive Compensation empowers organizations with a rich set of plan design capabilities to streamline the rollout of new plan initiatives, productivity

More information

Organization and Operations. Metric Name Formula Description

Organization and Operations. Metric Name Formula Description Metric List Organization and Operations *Revenue Factor Revenue / Regular FTE Revenue per FTE. Workforce s Revenue Factor Revenue / Workforce On Payroll FTE Revenue per FTE (including all regular employees

More information

White Papers. Time & Attendance. Topic Calculating the Return on Investment of Implementing a Time & Attendance Solution. Brought to you by:

White Papers. Time & Attendance. Topic Calculating the Return on Investment of Implementing a Time & Attendance Solution. Brought to you by: Time & Attendance White Papers Topic Calculating the Return on Investment of Implementing a Time & Attendance Solution Brought to you by: Visit us on the web: www.timemd.com IMPORTANT NOTICE This publication

More information

Optymyze Sales Performance Software

Optymyze Sales Performance Software Optymyze Sales Performance Software Optymyze provides a complete set of sales performance management applications that are designed to help enterprises improve the alignment, efficiency, productivity,

More information

Customer Success Study

Customer Success Study Customer Success Study RENTAL CAR SERVICES RENTAL CAR COMPANY GENERATES MILLIONS IN ADDITIONAL REVENUE Pricing analysts needed to effectively manage more than 20 million prices every day Unlock Your Data

More information

ENTERPRISE MANAGEMENT AND SUPPORT IN THE TELECOMMUNICATIONS INDUSTRY

ENTERPRISE MANAGEMENT AND SUPPORT IN THE TELECOMMUNICATIONS INDUSTRY ENTERPRISE MANAGEMENT AND SUPPORT IN THE TELECOMMUNICATIONS INDUSTRY The Telecommunications Industry Companies in the telecommunications industry face a number of challenges as market saturation, slow

More information

ANALYTICS PAYS BACK $13.01 FOR EVERY DOLLAR SPENT

ANALYTICS PAYS BACK $13.01 FOR EVERY DOLLAR SPENT RESEARCH NOTE September 2014 ANALYTICS PAYS BACK $13.01 FOR EVERY DOLLAR SPENT THE BOTTOM LINE Organizations are continuing to make investments in analytics to meet the growing demands of the user community

More information

How Can I Better Manage My Software Assets And Mitigate The Risk Of Compliance Audits?

How Can I Better Manage My Software Assets And Mitigate The Risk Of Compliance Audits? SOLUTION BRIEF CA SERVICE MANAGEMENT - SOFTWARE ASSET MANAGEMENT How Can I Better Manage My Software Assets And Mitigate The Risk Of Compliance Audits? SOLUTION BRIEF CA DATABASE MANAGEMENT FOR DB2 FOR

More information

The Payroll Operations Survey summary of results

The Payroll Operations Survey summary of results The Payroll Operations Survey summary results December 2014 Deloitte LLP is pleased to present the summary the results from the 2014 Payroll Operations Survey. As the second survey its type conducted by

More information

Performance and Possibilities

Performance and Possibilities Performance and Possibilities Streamline administrative tasks. Promote employment compliance and risk management. Increase workforce productivity. All with PeopleStrategy. Replace complexity with efficiency

More information

Oracle Incentive Compensation

Oracle Incentive Compensation S U M M E R 1 5 Oracle Incentive Compensation Oracle Incentive Compensation is part of Oracle Sales Cloud s comprehensive approach to sales performance management and leverages territory and quota management.

More information

MEASURING THE IMPACT OF TRAINING: A FOCUS

MEASURING THE IMPACT OF TRAINING: A FOCUS MEASURING THE IMPACT OF TRAINING: A FOCUS ON SALES READINESS THOUGHT LEADERSHIP SURVEY RESULTS TABLE OF CONTENTS STUDY OVERVIEW 2 KEY FINDINGS 2 ANALYSIS: MEASURING SALES READINESS 3 ANALYSIS: MEASURING

More information

Innovations in Pharma Sales Operations

Innovations in Pharma Sales Operations Innovations in Pharma Sales Operations Sales Ops Importance in Pharma Pharmaceutical organizations are going through fundamental restructuring. They are facing changing regulations, intense cost pressure,

More information

A WorldatWork Survey Brief. Trends in Employee Recognition 2005

A WorldatWork Survey Brief. Trends in Employee Recognition 2005 A WorldatWork Survey Brief Trends in Employee Recognition 2005 A Survey of Members of WorldatWork and the National Association of Employee Recognition (NAER) May, 2005 About WorldatWork and WorldatWork

More information

Sales Compensation Management. Research Report Executive Summary. Improving the Impact of Pay and Incentives to Maximize Revenue.

Sales Compensation Management. Research Report Executive Summary. Improving the Impact of Pay and Incentives to Maximize Revenue. Sales Compensation Management Improving the Impact of Pay and Incentives to Maximize Revenue Research Report Executive Summary Sponsored by Copyright Ventana Research 2013 Do Not Redistribute Without Permission

More information

Channel Incentive Study- B2B Technology Industry

Channel Incentive Study- B2B Technology Industry Channel Incentive Study- B2B Technology Industry A CCI Report CCI conducted a study in Q4 of 2010 to assess the utilization of various incentive program types and their relative importance and/or effectiveness

More information

PASB Information Technology Strategy 2015-2019. Information Technology Services (ITS) January 2015

PASB Information Technology Strategy 2015-2019. Information Technology Services (ITS) January 2015 PASB Information Technology Strategy 2015-2019 Information Technology Services (ITS) January 2015 Table of Contents Executive Summary The Need for a New IT Strategy Vision for IT in PAHO Vision Statement

More information

Management of HR Systems. 4 th Australian HR Technology Report

Management of HR Systems. 4 th Australian HR Technology Report Management of HR Systems 4 th Australian HR Technology Report management of HR systems Introduction Welcome. The Australian HR Technology Report is a study commissioned by Navigo Research, a research and

More information

Salesforce Automation

Salesforce Automation Salesforce Automation Bill Evanow Vice President, Sales salesforce.com Alana Kaselitz Principal Founder Echo Lane Jim Thompson Founder and CEO Rogue IT 1 July 16-17, 2009 Napa Valley Marriott Salesforce.com

More information

Making Self-Service Work: the Critical Role of Content

Making Self-Service Work: the Critical Role of Content Allen Bonde Group White Paper A Management Consulting and Strategic Advisory Firm March 2005 Making Self-Service Work: the Critical Role of Content This ABG White Paper has been developed with RightAnswers,

More information

Incentive compensation management

Incentive compensation management Steve Darcy, Incentive Compensation Management 6 June 2013 Incentive compensation management Automate incentive processes to align strategy, reduce errors and improve compliance Four key questions answered

More information

ima Barriers to Change in Information Technology Decisions Sponsored by NetSuite Results of a 2015 IMA Survey

ima Barriers to Change in Information Technology Decisions Sponsored by NetSuite Results of a 2015 IMA Survey ima The Association of Accountants and Financial Professionals in Business Results of a 2015 IMA Survey Sponsored by NetSuite About IMA IMA, the association of accountants and financial professionals in

More information

Sales Compensation Practices:

Sales Compensation Practices: Sales Compensation Practices: The 2012 2013 Special Survey Report Concord, MA Table of Contents Page I. Overview of the Survey and Participants Profile 3 II. How Sales Compensation Plans Are Structured

More information

agility made possible

agility made possible SOLUTION BRIEF CA IT Asset Manager how can I manage my asset lifecycle, maximize the value of my IT investments, and get a portfolio view of all my assets? agility made possible helps reduce costs, automate

More information

Pharmaceutical Sales Compensation

Pharmaceutical Sales Compensation Past, Present and Future With highlights from the Towers Watson/Synygy Survey of Strategic Sales Incentive Plan Design and Governance in the Pharmaceutical Industry By Elliot Scott Past, Present and Future

More information

ATS. The. The Staffing Agency s Guide to Buying an Applicant Tracking System

ATS. The. The Staffing Agency s Guide to Buying an Applicant Tracking System ATS The Advantage: The Staffing Agency s Guide to Buying an Applicant Tracking System 87 % of North American recruiting professionals agree that using ATS/CRM technology is important to the success of

More information

Varicent View. Core Principles of Sales Compensation: a 10-Step Approach By Laura Roach, CCP General Manager Varicent Software Incorporated

Varicent View. Core Principles of Sales Compensation: a 10-Step Approach By Laura Roach, CCP General Manager Varicent Software Incorporated Varicent View Core Principles of Sales Compensation: a 10-Step Approach By Laura Roach, CCP General Manager Varicent Software Incorporated Historically, and over the course of the last 20 years, sales

More information

HR Transformation Update. HR Community Town Hall June 18, 2013

HR Transformation Update. HR Community Town Hall June 18, 2013 HR Transformation Update HR Community Town Hall June 18, 2013 1 Today s agenda Review HR Transformation initiative Discuss results of HR Online Survey Review guiding principles and HR Vision Share leading

More information

IT as a Service Emerges as a New Management Paradigm in the Software-Defined Datacenter Era

IT as a Service Emerges as a New Management Paradigm in the Software-Defined Datacenter Era Customer Needs and Strategies IT as a Service Emerges as a New Management Paradigm in the Software-Defined Datacenter Era Mary Johnston Turner IDC OPINION IT as a service (ITaaS) represents a fundamentally

More information

Customers award top satisfaction scores to IBM System x x86 servers. August 2014 TBR T EC H N O LO G Y B U S I N ES S R ES EAR C H, I N C.

Customers award top satisfaction scores to IBM System x x86 servers. August 2014 TBR T EC H N O LO G Y B U S I N ES S R ES EAR C H, I N C. Customers award top satisfaction scores to IBM System x x86 servers August 2014 TBR T EC H N O LO G Y B U S I N ES S R ES EAR C H, I N C. IBM System x satisfaction scores surpass those of competing vendors

More information

HRO in the cloud? What does the new generation of HR systems mean for HR sourcing?

HRO in the cloud? What does the new generation of HR systems mean for HR sourcing? Alsbridge Insights HRO in the cloud? What does the new generation of HR systems mean for HR sourcing? Executive Summary A number of new cloud based multi-process HR systems are competing for the attention

More information

The Real ROI from Microsoft Dynamics AX

The Real ROI from Microsoft Dynamics AX RESEARCH NOTE October 2004 ROI ANALYSIS YOU CAN TRUST TM The Real ROI from Microsoft Dynamics AX THE BOTTOM LINE Independent research conducted by Nucleus showed that 75 percent of Microsoft Business Solutions-Axapta

More information

UPDATE ON HUMAN RESOURCES ADMINISTRATIVE REVIEW

UPDATE ON HUMAN RESOURCES ADMINISTRATIVE REVIEW UPDATE ON HUMAN RESOURCES ADMINISTRATIVE REVIEW Report to the UMS Chancellor & Board of Trustees September 2014 Prepared by Lynda Dec, CHRO Introduction The HR Administrative Review On June 23, 2013, the

More information

Build an Advanced Incentive- Compensation Program That Meets Today s Sales Goals

Build an Advanced Incentive- Compensation Program That Meets Today s Sales Goals SAP Brief SAP Extensions SAP Incentive Administration by Vistex Objectives Build an Advanced Incentive- Compensation Program That Meets Today s Sales Goals Take advantage of new approaches for today s

More information

Life insurance policy administration: Operate efficiently and capitalize on emerging opportunities.

Life insurance policy administration: Operate efficiently and capitalize on emerging opportunities. Life insurance policy administration: Operate efficiently and capitalize on emerging opportunities. > RESPOND RAPIDLY TO CHANGING MARKET CONDITIONS > DRIVE CUSTOMER AND AGENT LOYALTY > ENHANCE INTEGRATION

More information

Levering Technology to Find the Right Answers for Action

Levering Technology to Find the Right Answers for Action Levering Technology to Find the Right Answers for Action Paul Peters Senior Product Manager IBM Incentive Compensation Management Agenda Technology Improve the compensation team's ability to Automate redundant

More information

Setting smar ter sales per formance management goals

Setting smar ter sales per formance management goals IBM Software Business Analytics Sales performance management Setting smar ter sales per formance management goals Use dedicated SPM solutions with analytics capabilities to improve sales performance 2

More information

Test-King.M2020-615.33q M2020-615. IBM Business Analytics Performance Management Sales Mastery Test v2

Test-King.M2020-615.33q M2020-615. IBM Business Analytics Performance Management Sales Mastery Test v2 Test-King.M2020-615.33q Number: M2020-615 Passing Score: 800 Time Limit: 120 min File Version: 4.3 M2020-615 IBM Business Analytics Performance Management Sales Mastery Test v2 1. I think this vce is really

More information

Oracle Incentive Compensation

Oracle Incentive Compensation W I N T E R 1 6 Oracle Incentive Compensation Oracle Incentive Compensation is part of Oracle Sales Cloud s comprehensive approach to sales performance management and leverages territory and quota management.

More information

Recruiting Recovery Finding Hidden Budget Dollars in Optimized Recruiting Practices

Recruiting Recovery Finding Hidden Budget Dollars in Optimized Recruiting Practices Recruiting Recovery Finding Hidden Budget Dollars in Optimized Recruiting Practices HRsmart October 3, 2012 2 Introduction Carl Kutsmode Partner Talent Acquisition Management Consultant with over 18 years

More information

NICE INCENTIVE COMPENSATION MANAGEMENT. NICE Incentive Compensation Management

NICE INCENTIVE COMPENSATION MANAGEMENT. NICE Incentive Compensation Management NICE INCENTIVE COMPENSATION MANAGEMENT NICE Incentive Compensation Management DRIVE SUCCESS WITH NICE INCENTIVE COMPENSATION MANAGEMENT SOLUTION INTRODUCTION The NICE Incentive Compensation Management

More information

Quattra s Cloud Vision & Framework Value

Quattra s Cloud Vision & Framework Value Quattra s Cloud Vision & Framework Value Data centers provide the foundation for the applications and services that organizations deliver, and companies need their IT facilities to be reliable, compliant

More information

Veramark White Paper: Reducing Telecom Costs Why Invoice Management is the Best Place to Start. WhitePaper. We innovate. You benefit.

Veramark White Paper: Reducing Telecom Costs Why Invoice Management is the Best Place to Start. WhitePaper. We innovate. You benefit. Veramark White Paper: Reducing Telecom Costs Why Invoice Management is the Best Place to Start WhitePaper We innovate. You benefit. Veramark White Paper: Reducing Telecom Costs Why Invoice Management is

More information

Industry Metrics for Outsourcing and Vendor Management

Industry Metrics for Outsourcing and Vendor Management Industry Metrics for Outsourcing and Vendor Management Scott Goldfarb Q/P Management Group, Inc. 10 Bow Street Stoneham, Massachusetts 02180 sgoldfarb@qpmg.com Tel: (781) 438-2692 FAX (781) 438-5549 www.qpmg.com

More information

2014 PAYROLL BENCHMARKING REPORT. Annual study examining trends, efficiency and costs of payroll in Australia

2014 PAYROLL BENCHMARKING REPORT. Annual study examining trends, efficiency and costs of payroll in Australia 2014 PAYROLL BENCHMARKING REPORT Annual study examining trends, efficiency and costs of payroll in Australia Disclaimer and copyright: Copyright Australian Payroll Association Pty Ltd. All Rights Reserved.

More information

Survey Findings. HR Outsourcing Trends and Insights 2009

Survey Findings. HR Outsourcing Trends and Insights 2009 Survey Findings HR Outsourcing Trends and Insights 2009 About Hewitt Associates Hewitt Associates (NYSE: HEW) provides leading organizations around the world with expert human resources consulting and

More information

WORKDAY CONCEPT: EMPLOYEE SELF SERVICE

WORKDAY CONCEPT: EMPLOYEE SELF SERVICE WORKDAY CONCEPT: EMPLOYEE SELF SERVICE What is Employee Self Service? Employee Self Service (ESS) is the functionality allowing employees to initiate actions such as: Managing personal information Setting-up

More information

Finding the Sweet Spot. Using analytics to combine Fraud and AML

Finding the Sweet Spot. Using analytics to combine Fraud and AML www.pwc.com Finding the Sweet Spot Using analytics to combine Fraud and AML October, 2012 Overview Who are we? John Sabatini Partner PwC John.a.sabatini@us.pwc.com Vikas Agarwal Managing Director PwC Vikas.k.Agarwal@us.pwc.com

More information

Simplify and Automate IT

Simplify and Automate IT Simplify and Automate IT Expectations have never been higher Reduce IT Costs 30% increase in staff efficiency Reduce support costs by 25% Improve Quality of Service Reduce downtime by 75% 70% faster MTTR

More information

WE ANSWER QUESTIONS THAT NO ONE ELSE CAN. 68 T.W. Alexander Dr. P.O. Box 13628 Research Triangle Park, NC 27709 www.cuttingedgeinfo.

WE ANSWER QUESTIONS THAT NO ONE ELSE CAN. 68 T.W. Alexander Dr. P.O. Box 13628 Research Triangle Park, NC 27709 www.cuttingedgeinfo. MEDICAL INFORMATION AND CALL CENTER PERFORMANCE BUILDING NEW PRACTICES TO MEET THE EVOLVING NEEDS OF HCPS AND PATIENTS FULL TABLE OF CONTENTS & CHARTS AND GRAPHICS 68 T.W. Alexander Dr. P.O. Box 13628

More information

Financial Systems Integration

Financial Systems Integration Finance & Administration Committee Action Item III-A May 13, 2010 Financial Systems Integration Washington Metropolitan Area Transit Authority Board Action/Information Summary Action Information MEAD Number:

More information

Key Metrics for Determining ROI for Business Intelligence Implementations. Elliot King, Research Analyst August 2007

Key Metrics for Determining ROI for Business Intelligence Implementations. Elliot King, Research Analyst August 2007 Key Metrics for Determining ROI for Business Intelligence Implementations Elliot King, Research Analyst August 2007 Sponsored by Produced by 2 TABLE OF CONTENTS Introduction and Key Findings............................................................................................................................3

More information

THE COMPENSATION FUNCTION UP CLOSE QUARTER 1, 2003; VOLUME 3 REVISED: QUARTER 2, 2007

THE COMPENSATION FUNCTION UP CLOSE QUARTER 1, 2003; VOLUME 3 REVISED: QUARTER 2, 2007 THE COMPENSATION FUNCTION UP CLOSE QUARTER 1, 2003; VOLUME 3 REVISED: QUARTER 2, 2007 The compensation professional s role is one of the most diverse within an organization. It touches all employees; manages

More information

TEM, WEM and MMS Programs: Developing a Sustainable ROI, Cost Justification and Business Case

TEM, WEM and MMS Programs: Developing a Sustainable ROI, Cost Justification and Business Case TEM, WEM and MMS Programs: Developing a Sustainable ROI, Cost Justification and Business Case Table of Contents Executive Summary 1 What is Telecom Expense Management? 1 What is Wireless Expense Management?

More information

Evaluation Guide. Sales Quota Allocation Performance Blueprint

Evaluation Guide. Sales Quota Allocation Performance Blueprint Evaluation Guide Sales Quota Allocation Performance Blueprint Introduction Pharmaceutical companies are widely recognized for having outstanding sales forces. Many pharmaceuticals have hundreds of sales

More information

Sales Performance Management in an On-Demand Secure Environment. White Paper

Sales Performance Management in an On-Demand Secure Environment. White Paper Sales Performance Management in an On-Demand Secure Environment White Paper Executive Summary Every organization should be able to leverage industry-leading Sales Performance Management (SPM) technology

More information

Important Software Technologies and Trends: 2004

Important Software Technologies and Trends: 2004 Important Software Technologies and Trends: 2004 January 29, 2004 Laurie M. Orlov Vice President, Research Director Forrester Research Do technology investments still matter? Theme The technology recession

More information

Industry Metrics for Outsourcing and Vendor Management

Industry Metrics for Outsourcing and Vendor Management Industry Metrics for Outsourcing and Vendor Management Scott Goldfarb Q/P Management Group, 10 Bow Street Stoneham, Massachusetts 02180 sgoldfarb@qpmg.com Tel: (781) 438-2692 FAX (781) 438-5549 www.qpmg.com

More information

Introduction. Save time. Develop Talent Pools. increase candidate care

Introduction. Save time. Develop Talent Pools. increase candidate care Introduction Most professionals agree that employees are an organisation s greatest asset. It therefore stands to reason that the business of attracting, screening and appointing these people (i.e. recruitment)

More information

SCALABLE ENTERPRISE CRM SERVICES

SCALABLE ENTERPRISE CRM SERVICES SCALABLE ENTERPRISE CRM SERVICES Scalable Systems Email: info@scalable-systems.com A majority of customer relationship management solutions have been designed and tested to solve yesterday's problems and

More information

As Published at tdwi.org

As Published at tdwi.org As Published at tdwi.org Managing Partner Channel Interdependencies By John Zonneveld and Kurt Crisman Enterprise systems emerged in the 1990s, linking disparate departments and databases. These systems

More information

5 Tips to Improve Sales Performance Modern Best Practice Guide Joe Fuster, Global Head of Customer Experience, Oracle

5 Tips to Improve Sales Performance Modern Best Practice Guide Joe Fuster, Global Head of Customer Experience, Oracle 5 Tips to Improve Sales Performance Modern Best Practice Guide Joe Fuster, Global Head of Customer Experience, Oracle Adaptable Sales Strategies and Effective Execution Are you setting unattainable targets?

More information

HITS HR & PAYROLL CLOUD MODEL WHITEPAPER

HITS HR & PAYROLL CLOUD MODEL WHITEPAPER HITS HR & PAYROLL CLOUD MODEL WHITEPAPER Deciphering Total Cost of Ownership Total Cost of Ownership, or TCO, is commonly defined as the estimate of all direct and indirect costs associated with an asset

More information

How To Fix A Broken Performance Management Program How Leading Organizations are transforming Performance Management to maximize Business Value

How To Fix A Broken Performance Management Program How Leading Organizations are transforming Performance Management to maximize Business Value Orange County Convention Center Orlando, Florida June 3-5, 2014 How To Fix A Broken Performance Management Program How Leading Organizations are transforming Performance Management to maximize Business

More information

Regulation and compensation. Dodd-Frank white paper

Regulation and compensation. Dodd-Frank white paper Introduction into compensation management This section will introduce some of the key challenges for the sector, and hint at a possible solution using technology 1 Compensation management in focus This

More information

2012 Metrics and Analytics: Patterns of Use and Value. research. A report by WorldatWork and Mercer July 2012

2012 Metrics and Analytics: Patterns of Use and Value. research. A report by WorldatWork and Mercer July 2012 2012 Metrics and Analytics: Patterns of Use and Value research A report by WorldatWork and Mercer July 2012 Contact: WorldatWork Customer Relations 14040 N. Northsight Blvd. Scottsdale, Arizona USA 85260-3601

More information

Building a Stronger Business with Sales Performance Management. How SPM can transform your sales processes for business success An Executive Summary

Building a Stronger Business with Sales Performance Management. How SPM can transform your sales processes for business success An Executive Summary Building a Stronger Business with Sales Performance Management How SPM can transform your sales processes for business success An Executive Summary Table of Contents What is Sales Performance Management...

More information

TrueComp Manager. Is Your Incentive Compensation System a Strategic Advantage?...1. The Challenge: Sales Alignment to Corporate Objectives...

TrueComp Manager. Is Your Incentive Compensation System a Strategic Advantage?...1. The Challenge: Sales Alignment to Corporate Objectives... Solution Snapshot TrueComp Manager Your Strategic Advantage for Driving Performance Table of Contents Is Your Incentive Compensation System a Strategic Advantage?...1 The Challenge: Sales Alignment to

More information

Three Asset Lifecycle Management Fundamentals for Optimizing Cloud and Hybrid Environments

Three Asset Lifecycle Management Fundamentals for Optimizing Cloud and Hybrid Environments Three Asset Lifecycle Management Fundamentals for Optimizing Cloud and Hybrid Environments An ENTERPRISE MANAGEMENT ASSOCIATES (EMA ) White Paper Prepared for BMC April 2011 IT & DATA MANAGEMENT RESEARCH,

More information

System x x86 servers from Lenovo achieve top customer satisfaction scores. January 2015 TBR T EC H N O LO G Y B U S I N ES S R ES EAR C H, I N C.

System x x86 servers from Lenovo achieve top customer satisfaction scores. January 2015 TBR T EC H N O LO G Y B U S I N ES S R ES EAR C H, I N C. System x x86 servers from Lenovo achieve top customer satisfaction scores January 2015 TBR T EC H N O LO G Y B U S I N ES S R ES EAR C H, I N C. System x customer satisfaction scores surpass those of Dell

More information

Nebraska Department of Economic Development. Angel Investment Tax Credit. Qualified Small Business Certification Application Form.

Nebraska Department of Economic Development. Angel Investment Tax Credit. Qualified Small Business Certification Application Form. Form NDEDQSB Nebraska Department of Economic Development Angel Investment Tax Credit Qualified Small Business Certification Application Form Section I. Business name and identifying information Legal Name

More information

People in the Cloud: Trends in Human Capital Management. May 8, 2013

People in the Cloud: Trends in Human Capital Management. May 8, 2013 People in the Cloud: Trends in Human Capital May 8, 2013 About ADP One of the world s largest providers of business outsourcing solutions and services for Employers ($9B*) Human Resources Payroll Benefits

More information

To comment on these KPIs: email abeers@aicpa.org

To comment on these KPIs: email abeers@aicpa.org GARTNER/EBRC KPI INITIATIVE This initiative will identify and develop industry standard measures that are predictive of corporate performance. There is a difference between identifying such measures and

More information

IDC MarketScape: Worldwide Business Consulting Strategy for Digital Operations 2015 Vendor Assessment

IDC MarketScape: Worldwide Business Consulting Strategy for Digital Operations 2015 Vendor Assessment IDC MarketScape IDC MarketScape: Worldwide Business Consulting Strategy for Digital Operations 2015 Vendor Assessment Michael Versace Cushing Anderson THIS IDC MARKETSCAPE EXCERPT FEATURES KPMG IDC MARKETSCAPE

More information

Running head: ORGANIZATIONAL IS BUDGETING CRITERIA/SOLUTIONS 1

Running head: ORGANIZATIONAL IS BUDGETING CRITERIA/SOLUTIONS 1 Running head: ORGANIZATIONAL IS BUDGETING CRITERIA/SOLUTIONS 1 Organizational IS Budgeting Criteria/Solutions Jennifer Cavallaro National University Running head: ORGANIZATIONAL IS BUDGETING CRITERIA/SOLUTIONS

More information

iapps Consulting Fixed Scope Offering For ORACLE SALES Cloud

iapps Consulting Fixed Scope Offering For ORACLE SALES Cloud iapps Consulting Fixed Scope Offering For ORACLE SALES Cloud Agenda Business Objectives Solution Proposal Scope (Business Process) Scope (Application) Implementation Approach \ Methodology Project Plan

More information

Inside Sales Compensation Practices

Inside Sales Compensation Practices Inside Sales Compensation Practices 2014 Insights from the High Tech Industry This report is solely for the use of all direct recipients. No part of it may be circulated, quoted or reproduced for distribution

More information

Exposing the hidden cost of Payroll and HR Administration A total cost of ownership study

Exposing the hidden cost of Payroll and HR Administration A total cost of ownership study www.pwc.com/ca Exposing the hidden cost of Payroll and HR Administration A total cost of ownership study A PwC/ADP study March 2012 Executive overview Do you know how much your organization is really

More information

Sales Compensation Automation

Sales Compensation Automation Sales Compensation Automation Eliminate Spreadsheets; Increase Revenue and Profits www.makanasolutions.com Sales Compensation Automation 2 Executive Summary Sales compensation is a powerful, strategic

More information

Six Trends in Sales Performance Management

Six Trends in Sales Performance Management IBM Software Business Analytics Sales Performance Management Six Trends in Sales Performance Management Observations for organizations investigating Sales Performance Management Six Trends in Sales Performance

More information

Driving Sales Growth Using Sales Performance Metrics

Driving Sales Growth Using Sales Performance Metrics White Paper Driving Sales Growth Using Sales Performance Metrics The Hidden Treasure of Sales Performance Software Overview Achieving Breakthrough Sales Performance Achieving greater sales performance

More information

Build versus Buy. Small Business Resources. Canadian Western Bank 2014 Created by Business Plans Canada

Build versus Buy. Small Business Resources. Canadian Western Bank 2014 Created by Business Plans Canada Build versus Buy Small Business Resources The material in this document is intended to provide only general information to Canadian Western Bank s clients and the public, and not for the purposes of providing

More information

Achieving Organizational Transformation with HP Converged Infrastructure Solutions for SDDC

Achieving Organizational Transformation with HP Converged Infrastructure Solutions for SDDC IDC ExpertROI SPOTLIGHT Achieving Organizational Transformation with HP Converged Infrastructure Solutions for SDDC Sponsored by: HP Matthew Marden January 2014 Randy Perry Overview Seeking the business

More information

2012 Sales Compensation Practices Survey for the High-Tech Industry

2012 Sales Compensation Practices Survey for the High-Tech Industry 0 Sales Compensation Practices Survey for the High-Tech Industry May 0 This report is solely for the use of all direct recipients. No part of it may be circulated, quoted or reproduced for distribution

More information

Simplify and Automate IT

Simplify and Automate IT Simplify and Automate IT The current state of IT INCIDENT SERVICE LEVEL DATA SERVICE REQUEST ASSET RELEASE CONFIGURATION GOVERNANCE AND COMPLIANCE EVENT AND IMPACT ENTERPRISE SCHEDULING DASHBOARDS CAPACITY

More information

ICT investment trends in the retail banks. Enterprise ICT spending patterns through to the end of 2015 August 2014

ICT investment trends in the retail banks. Enterprise ICT spending patterns through to the end of 2015 August 2014 ICT investment trends in the retail banks Enterprise ICT spending patterns through to the end of 2015 August 2014 1 Trends in ICT budgets 1.1 Summary This report presents the findings from a survey of

More information

ERP Survey Questionnaire

ERP Survey Questionnaire 0 ERP Survey Questionnaire Thank you for your participation in the EDUCAUSE study of Enterprise Resource Planning (ERP) systems. The survey is a key part of a major study on ERP in higher education in

More information