Business Continuity and Disaster Recovery Services. Rethinking business continuity and disaster recovery for Hybrid IT

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1 Business Continuity and Disaster Recovery Services Rethinking business continuity and disaster recovery for Hybrid IT

2 Introduction Rapidly changing technology trends, and the rise of cloud and hybrid IT models, means there is now mounting pressure on IT professionals to redefine their back-up strategies with the right tools, people, and processes. Traditional back-up and recovery services, designed for more static and centralised data needs of the past, can be especially costly and cumbersome. Moreover, allocating budget and labour costs to support business continuity and disaster recovery initiatives on redundant data centre infrastructures to support is difficult to justify. Dimension Data brings you end-to-end capabilities with our Business Continuity and Disaster Recovery Services for your hybrid IT infrastructure. The cost of unplanned downtime in this hybrid era from a business, financial, and reputational point of view can run into millions of dollar for every hour infrastructure and critical applications fail. With an increasing amount of cyberattacks on corporate data and the risk of data leaks, business continuity and risk is top-of-mind for any CEO. IT professionals are under pressure to rethink their business continuity and disaster recovery strategies to address current challenges and also be prepared to implement and execute plans as data centres evolve to an interconnected hybrid IT model. Do you need a business continuity and disaster recovery plan relevant for your hybrid IT environment, while meeting business needs in a timely and cost-effective manner? Solution Dimension Data brings you end-to-end capabilities with our Business Continuity and Disaster Recovery Services for your hybrid IT infrastructure. With defined business continuity and disaster recovery use cases, relevant consulting services, technology partner relaionships and a global cloud infrastructure, we can help you define and implement standards-based, regulatory-compliant business continuity and disaster recovery plans wherever you are in the world.

3 Consulting Services: From business impact and risk analysis to defining your resiliency strategy, we help you identify vulnerabilities that could impact your operations, and define a roadmap for a secure future for your data. Our consulting services include: Business Impact and Risk Analysis: We help you identify critical business processes and systems that could be affected by an unplanned outage and analyse the effects of losing them, while examining all vulnerabilities and weaknesses that could contribute to a disaster. Benefits End-to-end capabilities for the hybrid IT: Our business continuity and disaster recovery services are designed for hybrid infrastructure and applications of the future, with end-to-end capabilities from consulting, cloud-based managed disaster recovery service, to programme management. Business outcome-driven consulting: We can help you shape your strategy and implementation with industry leading practices and align it to your specific business requirements. Enterprise-grade hybrid cloud: A global cloud platform that supports critical enterprise workloads, for resilient and robust disaster recovery implementation. Seamless operational resiliency: We take responsibility for creating, executing, and maintaining the disaster recovery plan to keep up with your changing operational requirements while you focus on strategic initiatives. Cost effective and timely recovery without additional investments: Modular and standardised services: Our services map to ISO standards. It abstracts the complexity of business continuity management from you, while addressing your requirements in a modular and scalable fashion, and offering a holistic service. Global reach with a local touch: We give you access to local expertise in 58 countries and support in a local language. Our consistent support and delivery practices assist in simplifying the complexity of your IT operations. Ensuring you re able to service your customers, whatever happens. Our services help you respond to those unexpected disruptions in your data centre. You have the ability to focus on your stakeholders and customers, while we take care of defining, maintaining, and implementing your disaster recovery plan. We take responsibility for creating, executing, and maintaining the disaster recovery plan... Resiliency Strategy Assessment: Our experts can recommend options for resilient and recoverable architectures that align with your business impact and risk analysis findings, business policies, budgets, and IT capabilities. Disaster Recovery Services: Our Disaster Recovery Services provides managed replication services covering a multitude of hybrid IT use cases including physical to virtual (P2V), physical to physical (P2P) and non-hypervisor-based virtual to virtual (V2V) infrastructure with custom recovery time objectives and 24/7 support. Our Disaster Recovery Services include: Disaster recovery plan development: We help you enable quicker, more cost-effective business resumption through the development of disaster recovery plans that are aligned with your business goals. Disaster recovery response: Our IT experts will test and be available to execute your disaster recovery plans 24/7, as well as assist in the failback. Disaster recovery programme management: Our programme management expertise and best practices will assist in the lifecycle management of your business continuity management practice. We can support you in making the most effective use of cloud-based disaster recovery, removing the need for maintaining recovery infrastructure, resources, or technology.

4 Why Dimension Data With over 30 years experience in delivering cloud and infrastructure solutions to our global clients; Dimension Data is your trusted partner in your end-to-end disaster recovery needs for hybrid infrastructure of the future. We offer a full suite of services across consulting, implementation, managed and cloud-based services. We provide flexible consumption-based models tailored to your needs and business outcomes. Dimension Data is a member of the NTT Group, the third largest telecommunications company and the second largest data centre provider in the world. We re also a global partner to EMC, VMware, NetApp, Cisco, SAP, Microsoft, and many others. We have more than 3,000 consultants and delivery professionals worldwide, as well as more than 12,000 combined technical certifications Dimension Data is a member of the NTT Group, the third largest telecommunications company and the second largest data centre provider in the world.

5 Middle East & Africa Asia Australia Europe Americas Algeria Angola Botswana Congo Burundi Democratic Republic of the Congo Gabon Ghana Kenya Malawi Mauritius Morocco Mozambique Namibia Nigeria Oman Rwanda Saudi Arabia South Africa Tanzania Uganda United Arab Emirates Zambia China Hong Kong India Indonesia Japan Korea Malaysia New Zealand Philippines Singapore Taiwan Thailand Vietnam Australian Capital Territory New South Wales Queensland South Australia Victoria Western Australia Austria Belgium Czech Republic France Germany Hungary Italy Ireland Luxembourg Netherlands Poland Portugal Slovakia Spain Switzerland United Kingdom Brazil Canada Chile Mexico United States For contact details in your region please visit dimensiondata.com/globalpresence

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