Manager Training by HRLC

Transcription

1 HR Leadership Council A CLC Service for Midsized Organizations Manager Training by HRLC Course Catalog HRLC has developed a manager training program focused on the most important foundational skills, as identified by more than 250 heads of HR at midsized organizations. HRLC s extensive training library can help you structure an effective program against the highest priority topics. The list below summarizes the highest priority topics, organized into four training bundles. Each training bundle is broken down into three or four structured courses, listed below. This course catalog provides a detailed view of each course and its available training content. Table of Contents I. Performance Reviews and Formal Feedback 2 Preparing and Executing Performance Reviews 2 Individual Development Plans (IDPs) 3 Developing Your Direct Reports 4 II. Coaching and Mentoring 6 Engaging and Motivating your Direct Reports 6 Preparing to Coach Effectively 7 Unplanned Coaching On-the-Job 8 Mentoring 9 III. Transitioning to New Roles 10 Preparing for Career Advancement 10 Building and Leveraging Relationships 12 Onboarding New Team Members 13 IV. Business Communication 14 Communication Tools and Strategies 14 Communicating Change 15 Communicating Performance 16 Communicating Pay 17 Contact Us For further information, contact HRLCteam@executiveboard.com or

2 I. Performance Reviews and Formal Feedback Preparing and Executing Performance Reviews The Art of Delivering Formal Feedback Preparing for Performance Reviews Delivering Performance Reviews Identifying the Root Causes of Performance Issues Dealing with Negative Reactions to Performance Feedback Improving the Formal Performance Review Process Delivering Formal Reviews Managing Negative Employee Reactions to Feedback Calibrating Employee Performance Conducting Separation Meetings Delivering Performance Reviews Improving the Formal Performance Review Process Tips for Assessing Development Progress Applying Future Lessons to My Work Tips for Providing Feedback on Performance Weakness Tips for Delivering Feedback Performance Review Preparation Performance Discussion Guide 2

3 I. Performance Reviews and Formal Feedback Individual Development Plans (IDPs) Developing a Powerful IDP Development Plans That Don't Collect Dust Aligning Development Goals with Business Goals Creating Individual Development Plans and Assessing Progress Against Them Conducting Goal Setting Discussions Driving Engagement by Assessing Progress Against Development Goals Creating Individual Development Plans and Assessing Progress Against Them Individual Development Plan Template Creating an Individual Development Plan: Quick Tips Experience Inventory Creating Achievable Goals Assessing My Progress Against My Individual Development Plan Development Plan Checklist 3

4 I. Performance Reviews and Formal Feedback Developing Your Direct Reports Driving Results Through Employee Development Don t Let Development Stall Driving Results Through Employee Development Understanding Your Role as a Manager Developing Hourly Employees Understanding Your Role as a Manager Getting the Development You Need A Senior Leader's Guide to Leader-Led Development Managing Remote Employees Identifying High-Potential Employees Driving Results Through Employee Development Understanding Your Role as a Manager Developing Hourly Employees Understanding Your Role as a Manager Getting the Development You Need A Senior Leader s Guide to Leader-Led Development Letter to Introduce Driving Results Through Employee Development to Managers 4

5 I. Performance Reviews and Formal Feedback Developing Your Direct Reports (Continued) Providing Performance Guidance to New Hires Developing Through Your Work Experience Inventory Anticipate, Act, and Reflect Summary Simple Questions to Ask Before, During, and After Planned Development Experiences 5

6 II. Coaching and Mentoring Engaging and Motivating your Direct Reports Why Should You Care About Employee Engagement? Making the Right (Peer) Connections Rewarding and Recognizing Employees Improving Engagement Identifying Signs of Employee Disengagement Connecting Employees to the Organization Recognizing and Rewarding Employees Manager Guide for Rewarding and Recognizing Employees Recognizing Employee s Work Career Planning Conversation Guide Thinking Outside the Coaching Box Employee Recognition Checklist 6

7 II. Coaching and Mentoring Preparing to Coach Effectively Driving Engagement Through Informal Feedback Establishing Healthy Employee Relationships Evaluating Coaching and Development Progress Coaching Takes Planning Evaluating Coaching and Development Progress Coaching Takes Planning Coaching Plan Template Understanding the Root Cause Tips on Coaching a New Colleague Effectively Identify Strengths I Can Use to Coach Template 7

8 II. Coaching and Mentoring Unplanned Coaching On-the-Job How Do I Blend Coaching into Day-to-Day Work? Act on the Right Lessons Select the Right on-the-job Learning Opportunities Making Training Stick Day-to-Day Coaching Improve Employee Performance Through Informal Feedback Identifying Opportunities to Provide Informal Feedback Providing Informal Feedback Day-to-Day Coaching In-the-Moment Coaching Opportunities Where Should I Focus My Coaching Efforts? Five Simple Questions to Coach in the Moment 8

9 II. Coaching and Mentoring Mentoring Improving Your Mentoring Relationship (for Mentors) Improving Your Mentoring Relationship (for Mentees) Introduction to Mentoring Mentoring Agreement Career Planning Conversation Guide Formal Versus Informal Mentoring Connecting Employees to the Organization Day-to-Day Mentor Responsibilities Effective Issue Resolution Expectations of Mentors FAQs for Mentors Day-to-Day Mentee Responsibilities Expectations of Mentees FAQs for Mentees Mentee Self-Assessment Tool 9

10 III. Transitioning to New Roles Preparing for Career Advancement Is Management Right for Me? Leverage Your Strengths and Avoiding Derailing Behaviors Manager Transitions: Prepare for Your Transition Peer Today, Boss Tomorrow: Navigating Your Changing Role Making the Transition to First Line Management Is Supervision for Me? Middle Manager Transition Workbook Time Management Training Making the Transition to First Line Management Time Management Training Peer Today, Boss Tomorrow: Navigating Your Changing Role Making the Transition to Middle Management Is Supervision for Me? 10

11 III. Transitioning to New Roles Preparing for Career Advancement (Continued) Transition Reflection Tool Template and Guides for Simple, Effective Transition Plans Middle Manager Action Planning Tool Five Tips for Transitioning from Peer to Boss Is Management for Me? Manager Self-Assessment 11

12 III. Transitioning to New Roles Building and Leveraging Relationships Manager Transitions: Engage Your Support Network Achieve Collective Quick Wins Facilitating Upward Feedback Succeeding with Your New Manager: Strategies for Getting Your Relationship Right Succeeding with Your New Manager: Strategies for Getting Your Relationship Right Guide to Building Work Relationships Introduction Letter to Your New Manager Introduction Letter to Your New Peers Introduction Letter to Your New Direct Reports Questions to Expect from Your New Manager Questions to Ask Your New Manager Questions to Ask Your Previous Manager Questions to Ask Your New Peers Questions to Expect from Your New Peers Questions to Expect from Your New Direct Reports Questions to Ask Your New Direct Reports Focusing on the Right Activities (for Your Employees) 12

13 III. Transitioning to New Roles Onboarding New Team Members Positioning Your Newly Promoted Direct Report for Success: Understanding Your Role as a Manager (Transitioning) Helping Your Newly Promoted Peer Succeed Positioning Your Newly Promoted Direct Report for Success: Understanding Your Role as a Manager Helping Your Newly Promoted Peer Succeed Identifying Opportunities for Collective Quick Wins Welcome Letter to Your New Direct Report (Transitioning) 10 Questions to Coordinate with Your Direct Report s Previous Manager Welcoming Your Future Peer Questions to Ask Your Newly Promoted Direct Report Questions to Expect from a Newly Promoted Direct Report Helping Your New Peer Navigate the Role Questions to Ask Your New Colleague Questions to Expect from a New Colleague Tips on Coaching a New Colleague Effectively Focusing on the Right Activities 13

14 IV. Business Communication Communication Tools and Strategies Driving Results Through Dialogue Effective Communication Strategies Communication Tools for Maintaining Employee Engagement During a Downturn Managing Layoff Survivors Developing HR Communication Plans Getting Results Through Dialogue Employee Retention Conversation Guide Effective Communication Strategies Getting Results Through Dialogue Employee Communication Process Map Guide to Conducting Employee Information Sessions 14

15 IV. Business Communication Communicating Change Managing the People Side of Change Manager s Toolkit for Managing Change Strategies for Building Commitment to Change Tool Building Employee Commitment to Change Change Management Fast Pack Ergon Change Communication Strategy Manager s Toolkit for Managing Change Change Management Fast Pack Dice Model for Predicting Change Effectiveness Change Management Dashboard Change Management Checklist for Managers and Senior Executives Checklist to Manage Through the Five Stages of Emotional Response to Change Change Communication Framing Questions Manager s Checklist for Communicating Change Change Management Competency 15

16 IV. Business Communication Communicating Performance The Art of Delivering Formal Feedback Identifying the Root Causes of Performance Issues Dealing with Negative Reactions to Performance Feedback Differentiating Performance and Pay Performance-Related Termination Providing Informal Feedback Delivering Formal Reviews Managing Negative Employee Reactions to Feedback Coaching and Feedback and Managing Difficult Conversations Five Simple Questions to Coach In the Moment Simple Questions to Ask Before, During, and After Planned Development Experiences Tips for Providing Feedback on Performance Weaknesses Tips for Delivering Feedback Performance Discussion Guide 16

17 IV. Business Communication Communicating Pay Understanding Base Pay Ranges Talking About Pay Communicating Difficult Pay Messages Managing Year End Pay Conversations Talking About Short Term Incentives Career Bands: Manager s Communication Toolkit Talking About Pay with Your Employees Understanding Base Pay Ranges Communicating Base Pay Ranges Talking About Performance Based Pay Talking About Pay with Employees Talking to Employees About How They Can Influence Their Base Pay Pay Communication Role Play Scenarios Information Checklist for Pay Discussions with Employees Tips for Effective Pay Conversations Tips for Communicating About Pay and Performance Differentiation 17