TERMS AND CONDITIONS FOR THE SAMSUNG Q SUHD TV PROMOTION

Transcription

1 TERMS AND CONDITIONS FOR THE SAMSUNG Q SUHD TV PROMOTION These Terms and Conditions will govern your participation in the Samsung South Africa Q SUHD TV Promotion [ Promotion ]. You are deemed to have read and consented to these terms and conditions prior to entering into this Promotion. Please refer to this website for the current Terms and Conditions for the Promotion. [ All participants during the term of the Promotion agree to be bound by the following terms and conditions: 1. The Organiser of the Promotion is Samsung Electronics South Africa [Proprietary] Limited, Registration number: 1994/003872/07 [ Samsung ] and/or its agencies ["Organisers"]. 2. The Promotion will run from Friday 15 January 2016 [00h00] to Sunday 3 April [23h59] [ the Promotion Period ] in participating retailers nationwide (within the borders of the Republic of South Africa), whilst stocks last. The duration of the Promotion may be extended or curtailed at the discretion of the Organisers without prior notice. 3. To be eligible to participate in this Promotion the participant must; 3.1 Be 18 years or older and be in possession of a valid bar coded South African identity document. 3.2 Purchase any one of the following Samsung SUHD Televisions [refer to the qualifying models in the table below] at a participating retailer in South Africa during the Promotion Period [for a full list of the participating retailers visit and retain their proof of purchase to redeem the corresponding Reward as follows ( the Offer ): PRODUCT MODEL CODE REWARD UA55JS8000KXXA Holiday package up to R 3,000 UA55JS9000TXXA Holiday package up to R 6,000 UA65JS8000KXXA Holiday package up to R 9,000 UA65JS9000TXXA Holiday package up to R 12, Be a natural person and not a juristic entity, which juristic entity includes, but are not limited to Business to Business [B2B] partners, cross border partners or retail partners. Products need to be purchased in the participant s personal capacity and not in a company s name. 3.4 Purchase any of the qualifying models stipulated in the table above from a participating store before 3 April 2016, while stocks last only. 4. There are 4 Tiers [Series 8 [55 ], Series 9 [55 ], Series 8 [65 ], Series 9 [65 ]] of Reward Levels. For tier breakdown please refer to table under clause 3.2 above.

2 5. To redeem the Reward as per the table above in clause 3 as outlined on the point of sale communication material in-store in participating retailers, the participant must do the following: Step 1: Upon purchase of a qualifying Samsung SUHD Television within the Promotional Period, the participant receives proof of purchase from the participating retailer and then must send a SMS with the product model code which will be as per the corresponding code in the table above in 3.2 to [SMS is charged at R1.50], by 3 April 2016 to validate the reward registration [the SMS must only state the product model code]. Please be advised that the SMS entry line is a premium rated line and that free minutes or free SMSes cannot be used to enter the promotion. For an entry SMS to be sent through successfully the sender needs to have airtime or credit in order for it to be delivered. If the participant does not receive a SMS response to the entry SMS within 24 hours, they need to resend the entry SMS and ensure that they are using airtime or credit on their phone and not free minutes or SMSes. Step 2: The participant will be sent a responding SMS with reference number and a link to an online form. The participant will be required to complete the online form and submit a copy of their proof of purchase as well as a photo of the serial number found on the actual product [out of the box] that they purchased. All images uploaded need to be clear with all necessary information visible. In the event that an uploaded image does not conform with the Organiser s requirements, the participant will be notified and required to resubmit an image that meets the requirements. If after ten days after submitting the online registration the participant has not received the winning pin code, the participant will be required to queries@guaranteedgetaways.co.za stating their issue, their reference number received in the first SMS and contact details. Step 3: Once the reward registration process has been validated and completed, the Samsung Concierge Service will provide a pin code via SMS to the participant with a contact telephone number to call when ready to book the corresponding reward as per clause 3.2, which is provided by the Organisers to the participant based on the specific product code of the product purchased during the Promotional Period. Step 4: When the participant calls the Samsung Concierge Service, they will be asked to confirm the pin code and complete a voucher booking form. The participant will be required to complete and send back the voucher booking form with a copy of their ID. All completed bookings forms will be allocated to an individual Thompsons Holidays representative who will contact the participant and guide them through the Holiday Package booking process. If the participant has any booking related queries, an must be sent to bookings@guaranteedgetaways.co.za stating their issue and their contact details. 6. The participant has 12 months from reward registration to redeem the reward, on condition that the registration must have taken place by 30 April No late registrations will be accepted. 7. This Offer is provided at the sole discretion of the Organisers. Every time a participant purchases the specific models as per clause 3.2, they are entitled to redeem the corresponding Reward. The Organisers accept no responsibility should point of sale

3 communication materials be placed on the incorrect or non-participating products or any other communication materials concerning this promotion. All Rewards are based exclusively on clause 3.2 above, per participating product. 8. The Offer is not transferable and may not be substituted or exchanged for cash or anything else. 9. In no way can this Reward be deducted off the product purchase price in any retailer. 10. The participant in whose name the entry is registered must be the person who uses the Reward. The Reward cannot be transferred. 11. The Reward as per clause 3.2 entitles the participant to a Thompsons Holidays voucher [Series 8 [55 ] R3000 Holiday package, Series 9 [55 ] R6000 Holiday package, Series 8 [65 ] R9000 Holiday package, Series 9 [65 ] R12000 Holiday package]. The Holiday packages are governed by the following terms and conditions: The terms and conditions set out by Thompsons Holidays Any costs over and above the Holiday package voucher will be for the participant s own expense The Holiday package reward can be used for any holiday or package supplied by Thompsons Holidays Should the participant not use the full value of the voucher they will be given a credit with Thompsons Holidays that they can use towards a second Holiday package If a second Holiday package using leftover credit is used, the participant will only be entitled to the value of the leftover credit and not the full value of the voucher. In the use of a credit, all terms and conditions will remain the same and the participant will be required to adhere to them Any contravention of the bookings terms may result in the voucher becoming null and void. 12. Information regarding the Promotion that is published on authorized advertising material will also form part of the terms and conditions of the Promotion. 13. Any fraudulent behavior will result in an immediate cancellation of any bookings made with Thompsons Holidays using the voucher and the Organisers reserve any rights in law to pursue appropriate compensation and / or institute criminal proceedings. The Organisers accept no responsibility for incomplete registrations, lost, misdirected, illegible, late, or altered. Registrations that do not comply with these Terms and Conditions will be disqualified. The Organisers reserve the right to investigate any participant s actions regarding any aspect of the Offer/Rewards and the redemption thereof. 14. Any participant who returns a product purchased during the Promotional Period forfeits their Reward accordingly. Regarding the Promotion returns policy, where participants

4 purchase qualifying products and return these products to the participating retailer, the following rules will apply: If a participant returns or exchanges their purchase for any reason whatsoever with the participating retailer after the registration process of the Reward, the participant must call the Samsung Concierge Service on to cancel their registration and acknowledge that they are no longer able to claim the Reward corresponding to the product model code returned If the participant has already redeemed the Reward and then returns or exchanges their purchase, the Organisers reserve the right to claim back the value of the Reward from the participant. 15. In accordance with the confidentiality policies and practices of the Organisers, none of the entry details of any participant in this Promotion will be disclosed or used by the Organisers for any other purpose than for entry into the Promotion. Details of Participants will not be used by the Organisers for Organisers related communication should the Participants opt-out to receive further communication from the Organisers. 16. The Organisers may in their sole discretion amend these terms and conditions at any time, without notice, and such amendments shall be deemed to have taken effect from the date of publication of the revised terms and conditions on the Organiser s website The Organisers reserve the right to cancel, suspend or terminate this Promotion, without notice at any time and no liability shall lie against the Organisers in favor of any participant and/ or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Organisers and hereby acknowledge that they will have no right of recourse or claim of any nature whatsoever against the Organisers. 18. To the extent permitted by law, the Organisers exclude all warranties [express or implied], representations and liabilities regarding this Promotion [other than for death or personal injury caused by its negligence and/or fraud]. 19. This Promotion is governed by these terms and conditions, as well as those of the relevant authorized participating service providers, associated with this promotion. The participant hereby indemnifies the Organisers against any direct, indirect, special, incidental, consequential or punitive damages or loss of any kind regardless of how this was caused, and whether it arose under the law of contract or delict or otherwise. 20. Any dispute or claim arising out of or in connection with the Promotion shall be governed by and construed in accordance with the laws of South Africa. 21. If part or all of any clause of these Terms and Conditions is illegal, invalid or unenforceable: It will be read down to the extent necessary to ensure that it is not illegal, invalid or unenforceable, but if that is not possible; it will be severed from these Terms and Conditions and the remaining provisions of these Terms and Conditions will continue to have full force and effect;

5 21.2. Your entry into the Promotion and/or your acceptance of the Reward [in the event that you purchase a participating product] constitutes your acceptance of the terms and conditions on behalf of yourself and your partner/any person with whom you may share the Reward. 22. The Organisers reserve the right to change the prize should they deem necessary, to a prize of similar economic value. 23. The Organisers and/or its appointed agents collect customer information to conduct the offer and may, for this purpose, disclose such information to third parties, including but not limited to, agents, contractors, service providers, offer suppliers and as required, to South African regulatory authorities. 24. If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Organisers, including but not limited to technical difficulties, unauthorized intervention or fraud, the Organisers reserve the right, in its sole discretion, to the fullest extent permitted by law: [a] to disqualify any entrant; or [b] to modify, suspend, terminate or cancel the Promotion as appropriate, subject to the approval of relevant regulatory authorities.