1 Megha Bhatia Tel: D Center Avenue Cell: Fort Lee, NJ EDUCATION 8/01-Present Rutgers, The State University of New Jersey Graduating 2003 Master of Human Resource Management, Current GPA 4.0 Received MHRM Fellowship for Spring 2002 Relevant Course Work Compensation, Staffing, Training & Performance Appraisal, Managing Global Workforce, Statistics, HR Strategy, Economics, Employment law and Internal Consulting Skills 7/95 National Institute of Human Resources Development Madras, India Post-Graduate Diploma in Personnel Management 6/94 Delhi University New Delhi, India Bachelor of Business Studies (Personnel Management) PROFESSIONAL EXPERIENCE 10/98-12/99 AARTI CONSULTING New Delhi, India Career Consultant, Domestic Aviation Identified and trained candidates for flight attendant career Conducted skill (written and verbal) development classes for institutes candidates Constantly interacted with Aviation industry professionals to be abreast with the developments in the aviation sector 1/98-9/98 JET AIRWAYS New Delhi, India Sr. Flight Attendant Managed and delegated responsibilities to 6-10 flight attendants on all aspects of providing comfortable and safe journey to the passengers Coordinated duties between ground staff and air staff 3/97-1/98 KLM (Royal Dutch Airlines) Amsterdam, Holland Flight Attendant 7/95-2/97 INDIA TRADE PROMOTION ORGANIZATION New Delhi, India Liaison, Protocol Department STUDENT WORK EXPERIENCE Helped in organizing domestic and international trade fair Interacted with foreign dignitaries to promote domestic companies Helped domestic traders to understand the international market requirements and standards Summer 93 DUNLOP INDIA LIMITED New Delhi, India Summer Intern, Marketing Division Developed questionnaire survey for identifying the sales trend Developed incentive programs for the dealers to enhance the tire sales in a particular region Summer 92 STEEL AUTHORITY OF INDIA LIMITED (SAIL) New Delhi, India Summer Intern, Human Resources Department Identified and recommended training and development programs for sales & marketing department Measured, evaluated and presented the results of a particular training program to senior management COMPUTER SKILLS Proficient in Microsoft Office Applications
2 Loretta DelGiudice 6 Copperfield Court Port Monmouth, NJ (732) (home) Summary: Experience: A hands-on team player with college recruiting and career development experience, strong interpersonal and communication skills. Knowledge of various human resources functions including recruitment/selection, training/development and Internet based recruiting systems. Recruitment Coordinator Rutgers, the State University of New Jersey, Career Services November Present Piscataway, NJ Coordinate on-campus recruiting (over 100 employers annually) for university internship and engineering co-op programs Initiate job development for internship and engineering co-op programs, resulting in a 20% increase in employer participation and 30% increase in job listings Maintain and manage employer and student database, on web-based recruiting system MonsterTRAK/InterviewTRAK Facilitate and create student training seminar for online recruitment system Assist students with internship search and resume/cover letter writing Collaborate with Manager of Employer Services on implementing MonsterTRAK/InterviewTRAK system enhancements for employers and students university wide Coordinate employer visibility programs to increase employer presence on campus Coordinate annual Internship Career Day for the New Brunswick campus (over 60 employers and 1500 students in attendance) Completed intensive one day seminar on training and development techniques, through the Center for Management Development Employment Generalist Visiting Nurse Association of Central Jersey October 1998 September1999 Red Bank, NJ Handled new hire processing, I-9 documentation, maintained employee files Conducted reference checks for potential employees Assisted in the coordination of new employee orientation Special Events Coordinator (Development Department) Planned and coordinated various fundraising events Solicited and organized corporate sponsorship and donations Loews New York Hotel March May 1998 New York City, NY (short-term assignment due to medical leave) (425 employees, unionized) Assistant to the Director of Human Resources Acted as the liaison to human resources in director s absence Performed human resource administrative work (new hire processing, I-9 documentation, employment verifications) Conducted applicant reference checks, processed all disability and related inquiries Tracked incoming resumes, correspondence and filing Education: MHRM - Masters in Human Resource Management, May 2002 Rutgers University, School of Management and Labor Relations, New Brunswick, NJ Cumulative GPA 3.95 Bachelor of Science, Business Management, May 1997 with Honors Rutgers University, School of Business, New Brunswick, NJ Minor: History Cumulative GPA 3.6 Skills: Professional Affiliations: Microsoft: Word, Excel and PowerPoint Society of Human Resource Management, member
3 EILEEN J. GOODRICH 3 Murphy Drive, Bridgewater, New Jersey (Home) ( ) PROFILE VICE PRESIDENT of HUMAN RESOURCES Organization Development Strategic Planning Benefits Administration Benefits Analysis Change Management Start-up HRIS Leadership/Career Development Training Recruitment/Retention/Performance Human Resources Operations Employee Relations Employee Communications Compliance Internal Consulting Diversity/Affirmative Action Reward and Recognition Vendor Management Legal More than 17 years of management experience in seven increasingly responsible positions at AT&T 15 years Human Resources management experience Proficient in current Human Resources policy and program development Excellent capabilities/achievements in 401(k) Plan Administration Superior expertise in technical staffing and recruiting Advanced proficiency in organization development/leadership and career development Leading catalyst in achieving employee satisfaction/retention Excels in Merger and Acquisition (M&A) Benefits Plan Conversion STRATEGIC PLANNING/CHANGE MANAGEMENT Facilitated the consolidation of (4) national call centers (2500 employees) effectively eliminating process redundancies and costs while addressing staff realignment issues and ensuring a productive work environment. Drove organization effectiveness by identifying and promoting one common shared culture ensuring process consistency. Served as an internal HR consultant for strategic planning to the executive team identifying attrition issues and recommending workforce-planning/employee retention/affirmative action/employee satisfaction initiatives. Developed and implemented HR strategies for the equitable advancement/development of all staff. ORGANIZATION DEVELOPMENT/LEADERSHIP AND CAREER DEVELOPMENT Designed, implemented and communicated succession planning, leadership/career development and the performance management system ensuring equitable treatment in a growth environment. Identified core competencies, performed a gap analysis and created the training and development program. Coordinated employee surveys and employee satisfaction resolution. BENEFITS MANAGEMENT Managed the Management Savings Plans, creating new plans in the Corporate Benefits Division valued at $13 billion. Served as the central point of contact for HR finance, HR information systems, communications, HR legal issues and death case management. Developed, authored and approved corporate-wide communications advising employees of new/changing benefits. Investigated and responded to employee legal inquiries. Directed the vendor responsible for recordkeeping, savings plan-related divorce orders (QDRO), ACP/ADP discrimination testing, the ERISA annual tax report (5500) preparation and internal/external legal consultations. Benchmarked and analyzed external best practices to improve employee retention/job satisfaction and to provide leading edge plan provisions and cost savings, increasing profitability. Conducted 45 acquisitions and 25 divestitures or outsourcings, valued at $3 billion, as part of the corporate strategy to redefine AT&T as a global leader in cable, wireless, local and long-distance telephone service. Performed detailed savings plan analyses, due diligence, plan comparisons and recommendations for the M&A process.
4 BRIGITTE H. FISCHER (908) Rowlands Rd., Flemington, NJ EDUCATION Rutgers University -Masters in Human Resource Management, School of Management and Labor Relations, expected May B.A., May Graduated Summa Cum Laude, Phi Beta Kappa. G.P.A. 4.0 Major: Political Science -Certificate in International Studies Raritan Valley Community College -A.A., May 1998, Graduated with High Honors, G.P.A Major: Social Sciences RELEVANT GRADUATE COURSEWORK. HR Strategy I: Introduction. Managing the Global Workforce. HR Strategy II: Business Functional Areas. Accessing Data for HR Decisions Making. HR Strategy III: Measurements. Financial Decisions. Managing Reward System. Data-Based Decisions. Employment Law. Internal Consulting. Developing Human Capital: Training, Performance Appraisal. Economics & Demographics of Labor Markets. Managing Workforce Flow: Recruiting & Staffing. Designing Work & Governance PROFESSIONAL AFFILIATION: Member of the Society for Human Resource Management (SHRM) SKILLS: Languages: Bilingual French/English, proficient in Spanish. Computer: Word, Excel, PowerPoint Others: team player, focused, prioritized work, results/goal oriented, positive, professional, creative EXPERIENCE Douglass College New Brunswick, NJ, August 2000-May 2001, Peer Advisor for Bunting Students Followed a one-week intensive training to become an advisor for non-traditional students; advised women not only on academic matters, scheduling and requirements, but also on every aspect of students life, and on internships, externships and other opportunities offered by Douglass College Center for American Women and Politics, Eagleton Institute of Politics, New Brunswick, NJ, Externship March 2000, Conference Assistant Work with staff on conference for New Jersey women considering running for public office; was invited to attend Ready to Run conference (guest speaker Governor Christine Todd Whitman) and participated in a workshop on campaign fund raising under the leadership of assemblywoman Carol Murphy NJ Government, Senate Minority Office, Trenton, NJ, Externship January 2000, Research Assistant Did research on the growing number of families headed by grandparents who are raising their grandchildren alone OTHER EXPERIENCE Service Learning for Women Crisis Services of Hunterdon County Tutored Spanish for Equal Opportunity Fund students at Raritan Valley Community College Ballet Teacher, Art of Dance, Chester, NJ, (taught children, teenagers and adults) HONORS AWARDS & RECOGNITIONS Douglass College, Rutgers University Phi Beta Kappa National Honor Society, May 2001; Agnes McDede Murray Graduate Fellowship, 2001; Lois Zapolsky Memorial Prize, May 2001; Pi Sigma Alpha National Political Science Honor Society, May 2001; Golden Key National Honor Society, November 2000; Deady Memorial Scholarship for ; Full Tuition Scholarship International Honor Society Phi Theta Kappa, while attending Rutgers University; Dean s List for all semesters attended Raritan Valley Community College All-USA Academic, 1998; First Prize Winner for the Hirsh Holocaust Essay Competition, 1998; Academic Achievement Award in Social Sciences, 1998; Phi Theta Kappa International Honor Society, April 1997; Dean s List for all semesters attended
5 EILEEN J. GOODRICH Page 2 EMPLOYEE RELATIONS Designed, developed and implemented strategic human resources policies, procedures and practices in support of operations, rewards and recognition, diversity, benefits and all employee issues. Resolved employee relations issues including conflict resolution and DOL investigations. TECHNICAL STAFFING AND RECRUITING Recruited 80 top performing programmers to develop a new telephone network for Local Network Service. Managed the development of sourcing for technical mid-career managers. Negotiated with search firms to obtain the most cost-effective fees resulting in a 15% cost reduction. Implemented a multi-channel recruitment program that included advertising in newspaper, magazine and the Internet. Developed and managed an applicant tracking systems. Created and conducted 15 interview training classes nationwide for 100 hiring managers. Managed new-hire process, conducting new employee/executive benefits orientation, coordinating the employee relocation process and tracking compensation and bonuses. Guided adherence to all affirmative action and immigration policies. Built employee recognition programs and planned team building and diversity events. EMPLOYMENT HISTORY Vice Preside nt, Human Resources, Bowne & Co., 2002-present Human Resources Contractor, Lee Hecht Harrison, AT&T, ; Mergers & Acquisition Specialist/Savings Plan Manager, AT&T/HR Corporate, Business Partner, AT&T/Local Network Services, Strategic Planning Manager/Organization Development Manager, AT&T/Call Center, Human Resources Operations Manager/Technical Recruiting Manager, AT&T/UNIX System Labs, Organization Effectiveness Manager, AT&T/Chief Financial Officer BU, Marketing Analyst, AT&T/After-Market Consumer Products, Customer Service Manager, AT&T/New Venture Group (Start-Up), Sales Forecast Analyst, Johnson & Johnson/Health Care Division, Sales Representative, H.C. Boerner Company/Consumer Products Division, EDUCATION MBA, International Business, Western International University Master of Human Resources Management, Rutgers University Bachelor of Arts, Marketing, Rowan University CERTIFICATIONS Masters Certificate in Human Resources, Cornell University Masters Certificate in Human Resources, Rutgers University Employee Benefit Specialist Certification (CEBS) (in progress), The Wharton School Society of Human Resources Management Certification (SPHR) (in progress) Real Estate License, New Jersey Dale Carnegie Certified
6 Lillian S. Kandybowicz, SPHR 3 Kissel Lane Morristown, NJ (973) Career Highlights Designed, developed and implemented a company-wide compensation strategy and practice. Designed, developed and implemented a comprehensive Human Resources Planning and Development Process. Reduced costs by over $20 Million by leading a successful organization transformation initiative Developed a program that yielded over 80 high potential financial executives Spawned initiatives that brought employee satisfaction into the top 10% of organizations worldwide Professional Experience CS Integrated LLC, Liberty Corner, NJ Present Director - Human Resources Responsible for the development, implementation, coordination and continuous improvement of HR policies and programs in support of the strategic business and human resources direction. Strategic HR Planning Compensation Strategy and Design Executive Coach Organizational Development Communication Payroll Created and implemented the Strategic Human Resources Plan, this included organizing and structuring the HR function to ensure the needs of the business while supporting the decentralized organizational structure. Coaches and guides the HR network. Designed, developed and implemented a company-wide compensation strategy and practice, including a company wide salary structure; a company-wide nation-wide base pay compensation program; and a company wide title plan. Directs and administers compensation matters. Coaches the executive team on personal and organizational effectiveness that enables them to be aligned with the strategic direction of the organization. Designs, develops and implements a comprehensive Human Resources Planning and Development Process which includes Succession and Replacement Planning, Employee Development, and Performance Management. Enables the timely sharing of information through both formal and informal organizational meetings. Administers and audits the outsourced Highly Compensated Executives payroll.
7 Lillian Kandybowicz Page 2 AT&T, Basking Ridge, NJ Divisional Human Resources Manager Responsible for the Human Resources Operations and directed a staff of Human Resources professionals in the planning and delivery of HR services and guidance. Skill and Competency Assessment Strategic Staffing New Program Implementation Communication Change Management Eliminated the need for an involuntary staff reduction by organizing, implementing and managing a skills assessment process focused on organizational strategy, effectiveness, competency and skill. Designed, developed and implemented a strategic staffing process resulting in the successful recruitment and retention of more than 80 highly skilled diverse finance professionals. Analyzed, planned and implemented a Performance Management Program that strengthened individual performance in the organization and greatly enhanced the alignment of pay for performance. Ensured the understanding of goals and priorities throughout the organization, and significantly improved skills and competency levels, by designing and directing a strategic communications process that enabled the creation of a Shared Vision. District Manager - Compensation and Benefits Directed a staff of professionals responsible for implementing and administering the executive compensation and benefit plans, management of performance appraisals and compensation issues. Duties included the supervision of the labor relations function for a 10,000 member CFO Organization. Re-engineering; Organization Design Implementation Merit Review Process Initiated, planned and re-engineered the management job evaluation process which resulted in categorizing the core competencies of over 7,000 jobs into less than 100 position descriptions for AT&T, NCR and Lucent Technologies. Planned, directed and managed the merit review process of management employees that was completed on time and under budget. Senior Human Resources Leader Directed a staff of HR professionals in developing and implementing strategies to enhance the professionalism of the organization, improve employee satisfaction and to provide other human resources services for up to 1000 employees. Other AT&T Experience Financial Management, Regulatory Support and Customer Service Education and Certification Senior Professional in Human Resources (SPHR) December December 2003 Master of Human Resources Management, Rutgers University, New Brunswick, NJ (December 2002) MBA Finance, Fairleigh Dickinson University, Madison, NJ BA Political Science, Washburn University, Topeka, Kansas Society for Human Resources Management Conversational Spanish Other
8 RICHARD E. LOCCKE 436 CAMBRIDGE ROAD, RIDGEWOOD, NEW JERSEY (201) EXPERIENCE NATIONAL LABOR RELATIONS BOARD Newark, New Jersey January 2002 July 2002 Field Examiner-Co-op program with Rutgers University Responsible for investigating unfair labor practices as defined by the National Labor Relations Act Act as neutral party in gathering information and taking affidavits in an effort to resolve charges Research case law and previous NLRB decisions to guide and support active case direction Through close contact with charging and charged party attempt to bring about agreement to settle prior to hearing and trial Conduct elections for union certification UNISOURCE/ A GEORGIA PACIFIC COMPANY North Bergen, New Jersey July 1999 January 2002 Buyer Purchasing Department Responsible for purchasing and monitoring extensive line of product for commercial packaging distributor Negotiated cost and sourced product with vendor Utilize Prophet 21 system to purchase, analyze and create inventory performance reports Issued purchase orders and replenish inventory daily while ensuring complete and accurate product information Improve and maintain performance goals for inventory turns and stocking levels Ensure cost integrity of PO s issued against receipts & vendor invoices Daily contact with sales force and customer service representatives required to plan purchasing strategy POLO RALPH LAUREN Lyndhurst, New Jersey March 1997 February 1999 Production Coordinator- Salesmen s Samples Managed production, development and delivery of over 3,400pcs per season of salesmen s sample garments Created master file; detailing all boards, model names, style numbers, fabric information, projections, size scales, mill information, swatch numbers used to plan and structure seasonal sales program. Created style file that was downloaded to AS400 tracking all sales, production and inventory levels company wide. Issued production and signed off on all invoices to contractor for production of sample line Purchased, located, utilized materials at contractors to meet last minute design and merchandising changes Responsible for communicating all design and merchandising changes to contractor Created sample control chart for senior management detailing sample status to ensure meeting presentation deadlines Traveled to Central America, Caribbean, and California to meet with contractors to review and plan production MIKASA Secaucus, New Jersey March 1995 February 1997 Inventory Control Manager/Product Manager Managed and acted as sole contact for 80 factory accounts that manufactured Mikasa products in 15 countries Placed orders directly with factory instructing quantity, product name, packaging, port distribution, delivery schedule Analyzed and maintained the inventory for a product line of over 3000 items. Communicated daily with CEO regarding factory and product related issues Negotiated pricing directly with factories, formulated landed cost and selling price of products Created detailed reports used to analyze and evaluate sales and marketing Organized, calculated costing, and named new products for Market Show EDUCATION RUTGERS, THE STATE UNIVERSITY OF NEW JERSEY New Brunswick, New Jersey May, 2000 Present Masters Labor & Employment Relations Graduate Student GPA: 3.8 LAFAYETTE COLLEGE Easton, Pennsylvania 1993 Bachelor of Arts Double Major - Government & Law / History SKILLS Windows 98 Microsoft Word WordPerfect AS400
9 West Law Microsoft Excel Lotus 1,2,3 Prophet 21
10 SEAN P. MARTIN 2534 Town Court North Lawrenceville, NJ (609) Career Overview CRM specialist with 12 years of professional telecommunications experience as a Manager and Leader within large organizations. Strong capabilities in project execution and results achievement. Responsible for managing contact centers as profit centers through change and contributed significantly to the revenue of a multi-million dollar organization. Possess a wide breadth of knowledge about the applications and processes needed to run an efficient and strong CRM team. Performed this work and provided services to customers and clients both domestically and internationally. Objective To continue strengthening existing skills while developing new ones by leveraging professional and academic experience in the areas of Customer Care, Change Realization and Leadership to help the client firm identify talent, grow competencies, and create consistent practices. Work History Elizabethtown Water Company Director Customer Relations Accepted this position in order to help the company increase the competencies of the team and to develop and align processes with those of more competitive contact centers. Responsible for the successful delivery of new Board of Public Utilities service targets. Member of the Executive Leadership Team and a co-lead on the People and Performance Sub-Team Telcordia Technologies Director Contact Center Solutions ( ) Promoted to this position to oversee and guide the consolidation of two customer- facing organizations in order to increase the depth of experience within the team. Contributor to an intradepartmental team focused on applying contact center technology to help existing and potential clients reduce costs and create efficiency. Senior Consultant ( ) Evaluated strategies and operational elements that impact the success of modern contact centers through a process of client interviews, measurement, analysis, and recommendations based on customer need and industry standards.
11 International experience, performing assessments of contact centers and work groups in: Argentina, Ireland, South Africa, and the United States as they prepared to enter either competitive or de-regulated markets Bell Atlantic, Inc. Education Manager Consumer Sales ( ) Overall management responsibilities for ten first level managers and 160 unionrepresented, front- line employees. Responsibilities, at a minimum, included directing and managing sales, budget adherence, employee development, discipline, and settlement of local management/union labor issues. Cost Analyst ( ) Managed the planning and implementation strategies necessary to provide economic cost support for pricing strategies, general rate cases, and individual tariff filings for both new and established products. Internal Auditor ( ) Led local audits, which included research, interviewing employees, performing prescribed audit tests, and resolving findings with middle and upper management. Customer Service Specialist, Bell Atlantic Mobile, Inc. ( ) Reconciled customer's billing and service concerns, increased their knowledge of wireless communications, and secured uncollected revenue on delinquent accounts. Ensured compliance with established contracts between BAM and its government accounts in accordance with company policy and Federal Acquisition Regulation Rutgers University, School of Management and Labor Relations, New Brunswick, NJ Masters Degree in Labor and Industrial Relations, May, University of Pennsylvania, Wharton School Aresty Institute of Executive Education, Philadelphia, PA Leadership course work undertaken to strengthen and hone business acumen in the areas of Group Dynamics and Leadership Development University of Pennsylvania, College of General Studies, Philadelphia, PA Post Baccalaureate course work in Economics, Management, and Financial Accounting taken at the College of Arts and Sciences and the Wharton School of Business Holy Cross College, Worcester, MA Bachelor of Arts in English, May, 1989
12 LAURA MILANCEWICH 1443 Cedar Avenue Brick Township, New Jersey (732) CAREER OBJECTIVE To obtain a full time opportunity in Human Resource Management that will utilize academic training, Internship experience and part-time employment experiences. EDUCATION Rutgers University: Graduate School of Management & Labor Relations -New Brunswick Masters in Labor and Employment Relations, August 2001 GPA: 3.75 Rutgers University, Rutgers College New Brunswick, New Jersey Bachelor of Arts Degree: major in Labor Relations, minor in Psychology -May 2000 Major GPA: 3.7 PROFESSIONAL EXPERIENCE 8/1/01-Current Human Resources Organizational Development Intern, Margo -an Alcan Packaging Company Jamesburg, NJ Internship Experience Summary: Involvement in a unique internship opportunity working hand-in-hand with the Organizational Development manager of a multibillion dollar global company to identify, plan, prepare and implement all Human Resource functions in a newly constructed state of the art facility in Bethlehem PA, while simultaneously maintaining management of all interests and responsibilities at our currently functioning establishment. Participant of the Strategic Activities Project Team assembled to determine how work flow design, compensation structure, communication linkages, profit sharing, and other vital aspects of the organization will be structured and implemented at the new location vs. other company facilities. Assist in the recruitment and new hire processing of all candidates, including out of state and international relocations. As well, process employee transfers from within the company. Act as the direct contact for employee questions or concerns regarding their insurance coverage, 401k plan, direct deposit, amount of sick time or vacation and personal days used, etc. Responsible for all functions of payroll including identifying, calculating and applying pay differentials for incentive/shift work for 50+ individuals, including salary, hourly, and temporary employees. Manage day-to-day activities and contacts in my Manager s absence, including responding to any vendor, manager or candidate who calls for information regarding either our currently operating facility or for any matters concerning the new facility being built. Implement public relations strengths and foster the development of solid business relationships by researching, analyzing, and comparing vendors in order to determine the most desirable outside company(s) to which certain work functions will be outsourced. Identified training requirements necessary for employees of the new facility. Subsequently, created training program matrixes specific to role profiles in such areas as: Quality/ISO, Computer skills, Team Development, and Leadership skills / Systems Support, K. Hovnanian Companies -Edison, NJ * Upgraded, maintained, and trouble shot the VAX System, an intra-company specific computer network linking all aspects of the home buying, building, and completion process for all 22 Northeast Region communities. * Compiled data for research, review, analysis and presentation of Decorator Selection Quarterly Sales reports. * Established a formula and maintained a database to standardize product margin price increases across all communities on a continual basis Student Advisor, Kaplan Educational Centers -New Brunswick, NJ * Presented Companies mission, policies, and administered class overview, instructions and objectives to audiences of 20 to 30 plus individuals on a weekly basis. * Enrolled and oriented students. * Handled sensitive material such as confidential test scores, personal and financial information -resulting in a high degree of professional integrity. HONORS/ORGANIZATIONS Teaching Assistantship for Introduction to Labor Studies, Rutgers University. Golden Key National Honor Society and Phi Beta Lambda Academic Fraternity member.
13 JENNIFER UGHETTA 530 Blackpoint Road, Hillsborough, NJ (W) (H) OBJECTIVE A Human Resources position with responsibility and growth potential in a successful organization. CORPORATE HUMAN RESOURCE EXPERIENCE/ACCOMPLISHMENTS September Present American Re-Insurance Company Princeton, NJ Learning Specialist 1/00 - present Re-defined the scope and structure of the training function into a corporate university. Researched, implemented and currently manage a corporate e-learning solution. Initiated and currently drive the re-design of the divisional website. Designed and implemented a strategic learning advisory board charged with communicating strategic training needs. Re-designed the corporate educational assistance policy. Developed key components of a new employee orientation program. Partner with divisional management to define strategic training needs and design appropriate solutions. Coach internal subject matter experts in program design and facilitation skills. Manage summer interns as well as temporary staff. Training Specialist 12/98-1/00 Created and managed a home office summer internship program. Co-designed a new corporate performance management and development program. Facilitated corporate training programs for all levels of employees. Managed the department s $750,000 annual budget by reviewing conformance reports, establishing monthly spending allowances and making cost cutting recommendations. Training Associate 10/98-12/98 Initiated and co-designed a divisional charter resulting in increased morale. Managed and coordinated all aspects of various client and employee seminars. Managed the HRIS database for employee training records. Training Assistant 9/97-10/98 Coordinated corporate training programs. WORK HISTORY Claims Adjuster, Chubb Insurance Company, Mountainside, NJ ( ) Manager/Staff Development, Basking Ridge Country Club, Basking Ridge, NJ (1996) Manager/Staff Development, Jaspers Restaurant, Somerville, NJ (1995) Recruiter, J. Anthony & Associates, Somerset, NJ (1994) EDUCATION Master of Human Resource Management, Rutgers University, December 2001 B.A. Speech Communication, University of North Carolina at Wilmington, December 1993 Certified Instructional Designer, Langevin, September 2000 COMPUTER SKILLS Microsoft Office 2000 (Word, Excel, PowerPoint, Access, Explorer), Lotus Notes, HR1, ADP Horizons1
14 KELLY A. WELCH, PHR 14 Yardley Manor Drive Matawan, NJ (732) (H) (732) (C) SUMMARY: Enthusiastic team player with a can do attitude. Demonstrated proficiency working with senior management team to proactively champion the Human Resources alignment with overall business strategy. Proven project management and leadership experience consulting, training, managing, selling and problem solving in the areas of HR and Employment. EXPERIENCE: Currently pursuing Masters of Human Resource Management degree, anticipated 12/02 Rutgers University, School of Management and Labor Relations, New Brunswick, NJ, GPA: 4.0 Designed and presented interviewing skills workshop to MHRM program students Individually mentored MHRM students on projects and interviewing preparation skills Johnson & Johnson Worldwide Compensation Resources Intern present Participate in autonomous and team projects in the areas of: Global and domestic market pricing data adjustment (aging/premiumizing) for salary administration Compilation and analyses of market data information and survey trends Design and assessment of surveys and job descriptions to determine compensation equity Perform job-matching survey comparisons to determine which new surveys will be used as future sources as guideline for company-wide market data Revision and expansion of WWCR new hire reference tool Senior Recruiting Specialist and Human Resources Consultant Designed, enhanced and implemented staffing and general HR strategies for Fortune 100 client companies, contributing to organizational efficiency and development for departments, people and systems. Consultative persuasiveness utilized in achieving selected accomplished listed below: Experienced in revamping recruiting models, strategy, compensation, and hiring processes on a global basis. Includes developing, implementing, and streamlining: Recruiting methods, employment requisitions, administrative processes, policy comp liance, immigration/visa process, requisition and candidate approval processes, pre-hire activities, as well as the hiring and training of new staff Counseled hiring managers, candidates and Human Resources personnel on all hiring-related issues. This includes, but is not limited to: visa/immigration, payroll, legal, relocation, internal transfers, new hire orientation, employee referral program, team equity through compensation Participated as Trainer in company-wide education (clients and HR professionals ) of the new recruiting/hiring process and web based system Worked on various general HR initiatives in areas such as: HR innovation and efficiency, developing an Employment Relations Center of Excellence, and compensation analysis to determine the competitiveness of salaries for all technical job titles Managed ongoing projects for internal movement (transfers, hardships, promotions, etc.) Business units supported include: Global Internet Solutions, Sales, New Ventures, Data Networking, Wireless, High Performance Optical Components, and ebusiness Provided leadership and development to recruiting staff Client List: Bristol-Myers Squibb Pharmaceutical and related health care products company whose mission is to extend and enhance human life Nortel Networks Designs and implements global public and private networks for communication, information, education, and commerce Kelly Welch
15 Cisco Systems Worldwide leader in networking for Internet equipment and services Lucent Technologies Leading manufacturer of telecommunications and optical/data networking equipment and services Systems Documentation Incorporated Technical Consulting Firm Technical Recruiting Manager Launched Technical Recruiting effort for consulting and permanent labor solutions in Integrated Services and Solutions Company Trained new Recruiters and Sales Representatives on department procedures; created structured program for all recruiting and screening Supervised all candidates Human Resources issue resolution including payroll, visa/immigration, and benefits/compensation, etc. Associated Personnel and Career Blazers Technical Recruiting Firms Recruiter/Account Manager Technical, Financial and Legal Secretarial permanent placements Cold called and networked New York/New Jersey metropolitan area to recruit qualified candidates and to solicit new business Recruited, interviewed, counseled, and prepared candidates for appropriate job openings and company interviews EDUCATION: Rutgers University, School of Management and Labor Relations, New Brunswick, NJ Masters of Human Resource Management degree anticipated December 2002 Current GPA: 4.0 Rutgers University, New Brunswick, NJ Bachelor of Arts, Communications/Business, May 1993 AWARDS AND CERTIFICATIONS: Awarded academic achievement scholarship from the Greater Princeton Area Human Resource Association Nominated for Executive Women of New Jersey scholarship Society for Human Resource Management Professional Human Resources (PHR) certification AIRS (Advanced Internet Recruitment Strategies) Seminar Local and national SHRM member COMPUTER SKILLS: Proficient with the following: MS Windows Me, Restrac, Resumix, Personic, Internet (various search techniques, browsers and resume/job databases), SAP/EZReq, PeopleSoft, various and proprietary software packages Kelly Welch 3