Leverage T echnology: Move Your Business Forward
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1 Give me a lever long enough and a fulcrum on which to place it, and I shall move the world - Archimedes Copyright. Fulcrum Information Technology, Inc. Earn Admiration and Love from your CIO and CFO! Implement Effective Access Controls within your Oracle ERP System A Leader in Risk Based Enterprise Controls Management Solutions Risk and Compliance Financial Reporting Internal Audit Controls Catalog Application Security Advanced Analytics Webinar February 19 th, 2014 Adil Khan Managing Director Leverage T echnology: Move Your Business Forward
2 Agenda Implement Effective Access Controls within your Oracle ERP System Introductions Top Access Challenges for CIO and CFO Overview of Access Risk Assessment Access Management Techniques Case Study Q&A Copyright FulcrumWay Page 2
3 FulcrumWay A Leader in Risk Based Controls Management FulcrumWay: is the #1 End-to-End Provider of Risk Based Enterprise Controls Management Solutions for Oracle EBS, PeopleSoft and JDE customers with over 200 Fortune-500 to Middle Market clients. Since 2003, we have successfully assisted companies across all major industry segments. Expertise: Risk Advisory Services. Advanced Controls Design for Enterprise Applications. Best Practices for Risk Mitigation and Internal Controls Automation. Audit, Compliance, Financial, Enterprise and Operational Risk Assessments. Risk Remediation Services. Packaged Solutions: FulcrumWay is the #1 choice of Oracle customers for Oracle GRC Advanced Controls, GRC Manager, and GRC Intelligence/OBIEE software implementation. Oracle has certified us as the only partner with Accelerators for Oracle GRC. We also provide Managed Services Software Services: Risk Assessment for ERP systems, Control Design and Management Tools, Controls Catalog, Enterprise Risk Manager, Financial Reporting Manager, Audit Manager USA Presence: Privately held Delaware Corporation with US offices in New York City, Dallas and San Francisco International Presence: in Auckland, Chennai, Johannesburg, London, Mexico City Copyright FulcrumWay Page 3
4 Successful Track Record Government Oil and Gas FulcrumWay Clients Financial Services Retail Communications Manufacturing Transportation Natural Resources Media/Entertainment Healthcare High Tech Life Sciences Copyright FulcrumWay Page 4
5 Proven Expertise FulcrumWay Insight Thought Leadership Co-Authored GRC Book: First book on GRC for Oracle Applications Executive Round Tables GRC Solutions for Energy Industry, Houston, November 2012 OAUG GRC Solution Lab - April 7 th 11 th Denver: GRC Case Studies and Best Practices IIA - Presentations - Top Five Reasons for Automating Application Controls Collaborate 14 GRC Client Appreciation Dinner April 9 th, 2014 Las Vegas Webcasts GRC Best Practices, Trends and Expert Insight Oracle Open World Annual GRC Dinner on September 23 rd, 2014 W Hotel San Francisco LinkedIn FulcrumWay Risk, Compliance and Audit Software Group YouTube Podcasts FulcrumWay Instant Insight in 10 min or less Copyright FulcrumWay Page 5
6 Top Challenges Access Management Challenges for CIO and CFO ERP Roles need significant changes to meet requirements Access to sensitive data is not protected No audit trail on ERP configuration controls User provisioning does not prevent control violations Segregation of Duty controls are deficient Can not prevent unauthorized Master Data changes Super User activity in not monitored Periodic user Certification is not reliable Terminated employees have access to ERP Copyright FulcrumWay Page 6
7 Top Challenges Key Factors impacting Access Control Complexity of ERP System Security Model An average Oracle EBS R12 customer has over 35,000 functions and 12,500 menus Effectiveness Roles Design Single Global Roles Template or wide variation based on user needs Completeness of User Provisioning Process Does user provisioning process include control warnings for approvers? Auditability of ERP Configuration and Data Access Can you track ALL changes to key setup and or master? Number of ERP environments Do you need to control access to multiple ERP systems?
8 Top Challenges Copyright FulcrumWay Complicated Security Model High Risk of Access Control Deficiencies
9 Top Challenges Copyright FulcrumWay Complicated Security Model High Risk of Access Control Deficiencies User Responsibility Evaluate User Access Test by User Test by Privilege Menu Manage Segregation of Duties Identify incompatible Privileges Predefined & Extensible SOD Rule Sets Function Form
10 Top Challenges Copyright FulcrumWay ERP Security Management is a permutation problem Root Cause Analysis is required for remediation! User: John Doe Responsibility: Payables Manager, US What if we exclude Invoice Batches from AP_Invoices_Entry? Submenu: AP_Invoices_Entry Menu: AP_Navigate_GUI12 Function: Invoice Batches SubMenu: AP_Invoices_Entry SubMenu: AP_Invoices_GUI12_G Menu: UK_AP_Navigate_GUI12 Responsibility: Payables Supervisor User: Mike Jones Menu: AX_Payables_User Responsibility: Payables User Payables Users
11 Agenda Implement Effective Access Controls within your Oracle ERP System Introductions Top Access Challenges for CIO and CFO Overview of Access Risk Assessment Access Management Techniques Case Study Q&A
12 Access Risk Assessment FulcrumWay Application Risk Assessment Best Practices Prepare Assessment Checklist Manage Exceptions Prepare Remediation Plan Select ERP Controls from FW Controls Catalogs Establish Test Environment Detect Control Violations Analyze Issues Confirm Findings Present Project Plan Implement Access Management System Probe ERP Data FW Risk Advisor/Client Lead FW Risk Advisor/Client Lead/Control Owners Client Executive Sponsors FW/Client Project Team
13 Access Risk Assessment DataProbe extracts the security, setup and master data information DataProbe is a desktop utility for the client DBA/manager to provide the data On average it takes our cleints less than an hour to install and extract the ERP security, setup and master data for submission to FulcrumWay risk advisory services
14 Access Risk Assessment Controls Catalog with over 1,000 advance controls Select SOD, Master Data, Setup, and Transaction Controls Risk Assessment Detect control weaknesses across ERP system to identify business process optimization opportunities
15 Access Risk Assessment ERP Test environment consists of ERP configurations and data objects Selected security, setup and data objects are included in the environment ERP Configuration such as 3-way match in payable options, master data such as Users, Responsibilities, Customers, Invoices, Suppliers, Assets and Payments records are analyzed for control failure risks
16 Access Risk Assessment Advanced Analytics to analyze ERP Risks Pre-built Risk Analytics. Risk Reports available for client review Risk Advisors identifies controls violations and has the capability to analyze issues, remove false positives to prepare the findings report
17 Agenda Implement Effective Access Controls within your Oracle ERP System Introductions Top Access Challenges for CIO and CFO Overview of Access Risk Assessment Access Management Techniques Case Study Q&A
18 Role Design FulcrumWay Roles Manager Overview Eliminate Root Cause of Access Control Violations in ERP: Improve Segregation of Duty controls within mission critical applications Reduce ERP implementation and upgrade costs with pre-configured roles Lower ERP Total Cost of Ownership by assigning pre-approved Roles We enable ERP Administrators: Select pre-configured ERP roles from a roles catalog Update, Review and Approve Role design changes. Identify SOD conflicts before the Roles are assigned to Users.
19 Role Design FulcrumWay Roles Manager Features Role Manager is an ERP security design tool Contains a pre-configured catalog of roles which comply with segregation of duty (SOD) policies. Roles by ERP module and typical access requirements for those modules such as Manager, Supervisor, Clerk, Inquiry, Business Setup and IT Setup. You can use this tool to view existing role templates and design new roles by easily selecting or deselecting ERP functions/transaction. Once you complete the roles design, you can send it, using workflows, to pre-assigned reviewers and approvers to finalize the roles. The role preparers, reviewers and approvers can also assess the SOD control risks before finalizing the roles. Leverage FW DataProbe/Scripts to load current Roles Secure Access from fulcrumway.com portal
20 Role Design Copyright FulcrumWay Access to Roles Manager Sign-in to ERP Controls and Navigate to Roles Manager at FulcrumWay.com Roles Manager is a component of the FulcrumWay Risk Remediation software services that is available instantly over a secure internet-connection.
21 Role Design Select the Access Monitor Icon. Search and Browse through catalog of Roles for Oracle EBS R12 Then click on the Maintain Access Roles Tab Roles Manager contains hundreds of Oracle EBS Responsibilities with SOD Controls Designed into the configuration to give you a jump start
22 Role Design Copyright FulcrumWay Access to Roles Manager Use a source role to create a new target role. View existing SOD issues with the source role. Assign Reviewers and Approvers for the role Embed SOD Controls into Oracle Responsibilities design by eliminating conflicting business activities inherent in the EBS Responsibility configuration
23 Role Design Copyright FulcrumWay Access to Roles Manager Select/ Deselect business activities to update Role configuration automatically Reduce Role design time and effort by selecting business activities to drive the configuration of Oracle Responsibilities.
24 ERP User Provisioning Save Precious Time Verifying User Provision Request Prevent Unauthorized Systems Access Reduce the Risk of Internal Fraud Improve Your Compliance Audit Trail We enable Security/ERP Administrators: Automate manual access request processes Ensure there are no unauthorized users Detect and prevent disallowed access attempts
25 Remediate Access Risks Monitor User Access Requests Monitor controls over the user provisioning process. Maintain audit log Reduce SOD violations by monitoring User Access Requests at Helpdesk and perform SOD analysis before access is granted
26 ERP User Access Monitor Save Precious Time Verifying User Access Detect Unauthorized Systems Access Automate User Access Review Improve Your Compliance Audit Trail We enable Security/ERP Administrators: Ensure there are no unauthorized users Maintain universal access security compliance
27 Remediate Access Risks Remove False Positives and inactive users/roles Send user access verification reuqest to application control owners using passkey to verif ot terminate access Monitor User Access to Responsibility/Role and Functions
28 ERP User Access Monitor Fast Forward SOD Corrective Actions Notify manager of business activity risks Enforce corrective actions Reduce Compliance Costs We enable Security/ERP Administrators: Automate corrective action requests Ensure timely resolution of SOD incidents Maintain universal access security compliance
29 Remediate Access Risks Send Corrective Actions to implement approved changes Send SOD conflict information at the business activity level to correct violations Correction Action Request is sent to Managers for Review and Approval via survey Application Owner Verifies Access to Business Activity Reduce cost and effort for remediation.
30 ERP Controls Management Apply Continuous Monitoring to ERP Controls Minimize Process Errors and Losses Maintain compliance with regulations and internal policies Reduce the Cost of Risk and Audit We enable Business and IT Managers: Meet your organizational control objectives Complete your controls monitoring repository Apply policies and rules to each business cycle
31 Select ERP Controls FW Controls Catalog with over 1,000 advance controls Select SOD, Master Data, Setup, and Transaction Controls Risk Assessment Detect control weaknesses across ERP system to identify business process optimization opportunities
32 Monitor Data Changes Authoritative Master Data Across the Enterprise Ensure reliable mission critical data. Improve data governance with complete audit trail. Make informed, fact-based timely business decisions Detect who, when, what changes are made to master data such as organziations, suppliers, customers, employees, items, assets and other key records.
33 Agenda Implement Effective Access Controls within your Oracle ERP System Introductions Top SOD Challenges in EBS R12 Overview of SOD Controls Assessment Roles Design Techniques Case Study Q&A
34 Client case Our Client Leader in the car and equipment rental businesses worldwide Providing quality car rental service for over 90 years. Over 30,000 employees Challenges Replace multiple legacy systems with one ERP solution Improved Segregation of Duty controls within mission critical applications Maintain consistent ERP system access roles across the subsidiaries leveraging the shared services model Increase external auditor s reliance on ERP Access Controls Monitoring Solutions ERP Controls Catalog ERP Roles Monitor Global car and equipment rental company, improves employee productivity Results: Reduce ERP Role design, build, testing and implementation time by 80% resulting in over $200,000 cost savings during ERP system implementation and global roll-out. Created over 100 Segregation of Duty compliant Roles by business segment with two weeks from FulcrumWay Role Templates within the controls catalog. Lowered ERP Total Cost of Ownership by reducing SoD remediation time and costs by ensuring that all users a assigned only the pre-approved Roles Improve SoD and Access Controls testing time by providing auditors the access log reports showing all Update, Review and Approve Role design changes. Accelerated ERP testing and deploying time by identifying SOD conflicts before the Roles are assigned to Users.
35 Agenda Implement Effective Access Controls within your Oracle ERP System Introductions Top SOD Challenges in EBS R12 Overview of SOD Controls Assessment Roles Design Techniques Case Study Q&A
36 Q & A Leader in Risk Based Enterprise Controls Download DataProbe One-on-One with Experts Follow FulcrumWay on LinkedIn for ERP Risk and Controls
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