2015 UK Cash and Cash Machines. Trends in cash payments, cash machine deployment and usage, and other forms of cash acquisition

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1 2015 UK Cash and Cash Machines Trends in cash payments, cash machine deployment and usage, and other forms of cash acquisition

2 Payments UK is the trade association launched in June 2015 to support the rapidly evolving payments industry. Payments UK brings its members and wider stakeholders together to make the UK s payment services better for customers and to ensure UK payment services remain world-class. Two other bodies contributed to the data within this publication: The LINK Scheme is the national cash machine network. Effectively every cash machine in the UK is connected to LINK, which is the only way banks and building societies can offer their customers access to cash across the whole of the UK. LINK s role is to provide UK consumers with universal access to cash in a safe, convenient and rapid manner. LINK is governed by its 37 Members which issue debit and ATM cards and deploy cash machines across the UK. Cash Services acts as a focal point for the provision of strategic direction on co-operative (non-commercial) issues for cash, its overall aim is to ensure that cash can circulate efficiently and effectively, and risks in the cash cycle are managed to this end. 2

3 2015 UK Cash and Cash Machines Trends in cash payments, cash machine deployment and usage, and other forms of cash acquisition UK Cash & Cash Machines 2015 presents information on how and where we obtain cash for daily use. It also includes forecasts for how cash use will change over the next ten years. Other publications produced by the Payments UK include UK Payment Statistics, UK Automated Payments, UK Payment Markets, UK Consumer Payments and UK Cheques. Another publication, UK Card Payments, is produced by The UK Cards Association. For Payments UK membership information please contact or find further information on our website Colleagues working on behalf of the Payments UK will be happy to help if you have any queries regarding this publication. For card use and cash machine data please contact Information Management: David Obuwa/Nigel Burt Tel /8244 For payment market information please contact Policy and Markets: If you wish to purchase further copies of this publication, please contact: 3

4 Contents Key Statistics Section I Overview Spending our cash Cash machines Other ways of getting cash 10 Section 2 Spending our cash Overall cash payment volumes and values Consumers use of cash Consumers reliant on cash and consumers who rarely use cash Business and other organisations use of cash 15 Section 3 Forecasts Spending our cash Cash acquisition 17 Section 4 Cash machines Number, location and availability of cash machines Cash machine users Cash machine use and facilities Geographical distribution 29 Section 5 Other ways of getting cash Cashback Other card withdrawals from BBS accounts Passbooks and cheques Other sources of cash Business cash acquisition 34 Section 6 Industry developments LINK Cash Services 36 Section 7 International comparisons Number of cash machines Use of cash machines volume of withdrawals Use of cash machines value withdrawn 40 Acronyms and data sources The following acronyms are used in this publication: ATM BBS IADs Automated teller machine also known as a cash machine Banks and building societies Independent ATM deployers SME Small or medium-sized enterprise Unless otherwise stated, the source of all data is the National Payments Study (formerly entitled Consumer Payments Survey) and payment statistics provided by members. Further information relating to cash machines can be found in UK Payments Statistics. 4

5 Charts 1.1 Volume of cash payments Forecast cash volumes Total number of cash payments Consumer cash payments by sector 2004 and Percentage of all consumer payments in selected sectors made using cash, Percentage of selected non-financial regular bills paid by cash in Consumer cash payments by value band Consumers reliant on cash by age Consumers reliant on cash by household income Consumers reliant on cash by occupation Proportion of consumers in each age group using cash once a month or less frequently Proportion of consumers by household income using cash once a month or less frequently Cash payment forecasts Rate of growth in number of cash machines Ownership of cash machines Number of free-to-use and pay-to-use cash machines Number of on-site and off-site cash machines Number of on-site and off-site cash machines (showing free-to-use and pay-to-use) Premises where cash machines are located (end-2014) Percentage of BBS cash machines offering additional facilities in Availability of cash machines Reasons for down time of cash machines Cash machine users Average number of cash machine withdrawals per user Cash machine users in Frequency at which cash machine users make withdrawals using cash machines Number of cash machines and cash machine withdrawals: growth rates Per machine averages Per BBS machine averages Per IAD machine averages Proportion of number of withdrawals at cash machines by ownership and location in 2013 and Percentage of withdrawals by card type Value of withdrawals: on-us, not-on-us Number of cash machines per million inhabitants (Western Europe, year-end) Number of cash machines per million inhabitants (BRIC countries compared to United Kingdom, year-end) Number of cash machine withdrawals per adult 2013 (Western Europe) Number of cash machine withdrawals per adult 2013 (BRIC countries compared to United Kingdom) Value of cash machine withdrawals per adult 2013 (sterling equivalent) (Western Europe) Value of cash machine withdrawals per adult 2013 (sterling equivalent) (BRIC Countries compared to United Kingdom) 40 Tables 4.1 Number of off-site site cash machines split by location Cash machine densities in selected major conurbations in Great Britain Key stakeholders 37 Maps 1 Geographical distribution of cash machines within the UK December Geographical distribution of the average value of cash withdrawals ( ) within the UK October Appendices A: Coin circulation in the UK 41 B: Note circulation in the UK 43 C: Key statistics 2014 and D: Number of cash machines in the UK by owner institution and location E: Number of cash machines: Summary 47 F: Cash machine withdrawals 48 Boxes Financial Inclusion 36 Solar powered cash machines Cashback volumes and values Cash withdrawn by cheque or passbook Users of cheques, passbooks or both by demographic group Value of cash acquired in state benefits or pensions and wages 34 5