Quest SQL Optimizer for Oracle 7.5.1

Transcription

1 Quest SQL Optimizer for Oracle Installation Guide

2 Quest Software, Inc. ALL RIGHTS RESERVED. This guide contains proprietary information protected by copyright. The software described in this guide is furnished under a software license or nondisclosure agreement. This software may be used or copied only in accordance with the terms of the applicable agreement. No part of this guide may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording for any purpose other than the purchaser s personal use without the written permission of Quest Software, Inc. If you have any questions regarding your potential use of this material, please contact: Quest Software World Headquarters LEGAL Dept 5 Polaris Way Aliso Viejo, CA legal@quest.com Refer to our web site for regional and international office information. Disclaimer: The information in this document is provided in connection with Quest products. No license, express or implied, by estoppel or otherwise, to any intellectual property right is granted by this document or in connection with the sale of Quest products. EXCEPT AS SET FORTH IN QUEST'S TERMS AND CONDITIONS AS SPECIFIED IN THE LICENSE AGREEMENT FOR THIS PRODUCT, QUEST ASSUMES NO LIABILITY WHATSOEVER AND DISCLAIMS ANY EXPRESS, IMPLIED OR STATUTORY WARRANTY RELATING TO ITS PRODUCTS INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. IN NO EVENT SHALL QUEST BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION OR LOSS OF INFORMATION) ARISING OUT OF THE USE OR INABILITY TO USE THIS DOCUMENT, EVEN IF QUEST HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Quest makes no representations or warranties with respect to the accuracy or completeness of the contents of this document and reserves the right to make changes to specifications and product descriptions at any time without notice. Quest does not make any commitment to update the information contained in this document. Trademarks Quest, Quest Software, the Quest Software logo, Benchmark Factory, Spotlight, SQL Navigator, Toad, T.O.A.D., and Toad World are trademarks and registered trademarks of Quest Software, Inc in the United States of America and other countries. Other trademarks and registered trademarks used in this guide are property of their respective owners. Quest SQL Optimizer for Oracle Installation Guide November 2009

3 Table of Contents Installation...4 Installation Requirements... 5 NET Framework... 5 Privileges Required for Installation... 5 Hardware Requirements... 6 Software Requirements... 6 Install Quest SQL Optimizer for Oracle... 7 Silent Install of Quest SQL Optimizer for Oracle... 8 Upgrade Quest SQL Optimizer for Oracle... 9 Uninstall Quest SQL Optimizer for Oracle... 9 Register Quest SQL Optimizer for Oracle Configuration...11 Access Quest SQL Optimizer for Oracle Review Option Settings Data Files Directory Copy Impact Analyzer Files Troubleshooting Silent Installation on Vista Failing to Connect to Oracle Appendix: Contact Quest...16 Contact Quest Support Contact Quest Software About Quest Index...18

4 1 Installation Contents Installation Requirements Install Quest SQL Optimizer for Oracle Silent Install of Quest SQL Optimizer for Oracle Upgrade Quest SQL Optimizer for Oracle Uninstall Quest SQL Optimizer for Oracle Register Quest SQL Optimizer for Oracle

5 Chapter 1 5 Installation Installation Requirements Before beginning installation, review this section to ensure required privileges are set and system requirements are met. NET Framework When Quest SQL Optimizer for Oracle is run on a computer with the Windows 2000, 2003, or XP Professional operating system, you must have.net Framework 2.0 with SP1 or SP2, or NET Framework 3.5 installed. You can download the installation program, dotnetfx.exe, from the following website: For Windows Vista, Microsoft s.net Framework 3.0 is required. Privileges Required for Installation none

6 Chapter 1 6 Installation Hardware Requirements Component Processor Disk Space Memory Monitor Requirement 233 MHZ minimum 90 MB of disk space for installation Note The disk space required may vary based on options selected for installation. 512 MB of RAM minimum; 768 MB of RAM recommended Note The memory required may vary based on the following: Applications that are running on your system. Size and complexity of the database. Amount of database activity. Number of concurrent users accessing the database. SVGA with a minimum resolution of 800x600, 1024x768 recommended Software Requirements Component Requirement Operating System Microsoft Windows 2000 Microsoft Windows 2003 (32-bit and 64-bit) Microsoft Windows XP (32-bit and 64-bit) Microsoft Windows Vista (32-bit and 64-bit) Microsoft Windows 2008 (32-bit and 64-bit) Microsoft Windows 7 (32-bit) Browser PDF Viewer Microsoft Internet Explorer 6.0 or later Adobe Acrobat Reader 7.0 or later (for viewing the Installation Guide)

7 Chapter 1 7 Installation Component Database Client Database Server.NET Framework Requirement One of the following connection is needed to the database Oracle SQL*Net NET8 (32-bit only) NET9 NET10 NET11 Instant Client Oracle 8.1.7, 9i, 10g,11g R1 & R2 For Windows 2000, 2003, or XP Professional, Microsoft s.net Framework 2.0 SP1 or SP2, or.net Framework 3.5 Note You must have either SP1 or SP2 for.net Framework 2.0 installed. If you have only.net Framework 3.0 installed, you must still install.net Framework 2.0 and the service pack or you must install.net Framework 3.5 (which includes.net 2.0 SP1) For Windows Vista, Microsoft s.net Framework 3.0 Install Quest SQL Optimizer for Oracle To install Quest SQL Optimizer for Oracle 1 Run the Quest SQL Optimizer for Oracle installation program from the CD or the download file. 2 In the Welcome screen, click Next. 3 In the License Agreement window, review and accept the license agreement. Click Next. 4 In the Install Location window, review the default installation directory and change if desired. Click Next. 5 In the Select the Products to Install window, select Quest SQL Optimizer for Oracle. Click Next.

8 Chapter 1 8 Installation 6 In the Summary and Confirmation window, click Next. 7 When the installation completes, click Finish. The production version, the trial version, and the beta version of Quest SQL Optimizer are installed independent of each other. Therefore, you can install or uninstall one without effect the other. Note A known Oracle issue causes the connection to the database to fail when using a pre-11g client when the application path contains parentheses. In a 64-bit environment the default directory for 32-bit application would be "C:\Program Files (x86)\" so if you use the default directory for the installation of Quest SQL Optimizer, you will not be able to connect to Oracle. Therefore, if using a pre-11g client, install Quest SQL Optimizer into a directory path that does not contain parentheses. Silent Install of Quest SQL Optimizer for Oracle To silently install Quest SQL Optimizer 1 Execute this command: msiexec /i "path to msi file\questsqloptimizer_oracle_common.msi /qn 2 Execute this command: msiexec /i "path to msi file\questsqloptimzer_oracle_version.msi" /qn where /i = install /qn = quiet, no UI To install it in a directory different from the default product directory 1 Execute this command: msiexec /i "path to msi file\questsqloptimizer_oracle_common.msi /qn INSTALLDIR="InstallDir" 2 Execute this command:

9 Chapter 1 9 Installation msiexec /i "path to msi file\questsqloptimzer_oracle_version.msi" /qn INSTALLDIR="InstallDir" Note Use the INSTALLDIR parameter if you are doing an upgrade and would like to have both the current version and the new version installed. Otherwise, the upgrade will be installed in place of the current version. Note If you are installing on Window Vista, see the Troubleshooting section. Upgrade Quest SQL Optimizer for Oracle If have an earlier 7.n version of Quest SQL Optimizer currently installed, when you run the installation program for Quest SQL Optimizer 7.5 for Oracle, you either install the upgrade into the current directory or you can install it into another directory and have both the upgrade and the previous version so that you can run them both. If you install the new version in a separate directory, you need to enter the license key the first time you run Quest SQL Optimizer 7.5 for Oracle. Quest SQL Optimizer 7.5 for Oracle requires a full installation if you are upgrading from SQL Tuning for Oracle or earlier. Uninstall Quest SQL Optimizer for Oracle To uninstall SQL Optimizer using the Quest Installer 1 Select Start All Programs Quest Software Quest Installer Quest Installer. 2 On the Quest Installer Welcome page, select Uninstall a Product, then click Next. 3 Select Quest SQL Optimizer for Oracle, then click Next. 4 Confirm that you want to remove SQL Optimizer, then click Uninstall. 5 After the Quest Installer has completed uninstalling SQL Tuning, click Finish.

10 Chapter 1 10 Installation Register Quest SQL Optimizer for Oracle To register the trial or production key 1 In Quest SQL Optimizer for Oracle, select Help Register. 2 Enter your Authorization key. 3 If it is a Production key, enter your site message. 4 Click OK.

11 2 Configuration Contents Access Quest SQL Optimizer for Oracle Review Option Settings Data Files Directory Copy Impact Analyzer Files Troubleshooting

12 Chapter 2 12 Configuration Access Quest SQL Optimizer for Oracle To run Quest SQL Optimizer for Oracle Select Start All Programs Quest Software Quest SQL Optimizer for Oracle Quest SQL Optimzer version for Oracle. Review Option Settings Starting with version 7.0, Quest SQL Optimizer for Oracle uses a new Windows registry location and the whole registry structure has been revised. If you have been using SQL Tuning version or earlier or Quest SQL Optimizer or earlier you may want to review the Option settings and reselect your preferences. Data Files Directory Starting with version 7.5, each new version of Quest SQL Optimizer for Oracle can be installed in a new directory, so that you can have the current and previous versions installed. If installed separately, each new version will have its own data directory. The directory path now includes the version number in the path. C:\Documents and Settings\User\Application Data\Quest Software\Quest SQL Optimizer for Oracle\version\ You will need to move your current data to this directory or change the default directories in the Options to continue using your current data in the new version. Copy Impact Analyzer Files If you have created a SQL Repository, Script files, and Analyzers in the Impact Analzer module in a version 6.1.2, or earlier, of SQL Tuning and would like to use these in verison 7.0 or later, you must copy the files manually. A new Group feature has been added to the Impact Analyzer to allow you to create multiple SQL Repositories with corresponding Analyzers and Scripts according to the database connection. The SQL Repository, Analyzers, and Scripts from the previous version will all be placed in one Group in Quest SQL Optimizer for Oracle.

13 Chapter 2 13 Configuration 1 In Quest SQL Optimizer for Oracle version 7.0 or later, create a Group in the Impact Analyzer. Do not open or add any SQL statements or Scripts to this new Group. If you do, they will be over written by the data in your previous SQL Repository and Scripts. 2 Locate the Analyzer Data directory where the files will be stored by clicking the Options button and selecting the Analyzer page. This is the directory that is used by default: C:\Documents and Settings\User\Application Data\Quest Software\Quest SQL Optimizer for Oracle\Impact Analyzer Data. 3 In the previous version of SQL Tuning for Oracle, locate the DATA directory where the files are currently stored. From the SQL Tuning Analyzer, select Files Preferences and look at the Directory Setup page. This is the directory that is used by default: C:\Documents and Settings\User\Application Data\Software\Quest Software\STA\DATA 4 In Windows Explorer, located the folder for the Group that you just created. The name of the folder will be PCAnnnnnnnnn. Check the time and date for the one you just created. 5 From the SQL Tuning directory, C:\Documents and Settings\User\Application Data\Software\Quest Software\STA\DATA copy the following files and folders to the Quest SQL Optimizer directory: C:\Documents and Settings\User\Application Data\Quest Software\Quest SQL Optimizer for Oracle\7.5\Impact Analyzer Data\PCAnnnnnnnnn Name Type Description ODRepRep.tvw File Analyzer tree ODRepScr.tvw File Script tree ODRepSQL.tvw File SQL Repository

14 Chapter 2 14 Configuration Name Type Description EDRepHdr.hdr File Header Information ODANALYZER Folder Folder with Analyzer files ODSCRIPT Folder Folder with Script files ODSQL Folder Folder with SQL Repository files Troubleshooting Silent Installation on Vista You cannot do a silent installation on a Windows Vista computer if the User Account Control (UAC) is set to ON. Workaround: Set the User Account Control to OFF. 1 Log on to Vista with an Admin user. 2 Select Start Control Panel User Accounts. 3 Select Turn User Account Control on or off. 4 Clear Use User Account Control (UAC) to help protect your computer. 5 Restart the computer. 6 Shift right-click on the desktop and select Open Command Window Here. 7 Enter the following commands: msiexec /i "path to msi file\questsqloptimizer_oracle_common.msi /qn msiexec /i "path to msi file\questsqloptimzer_oracle_version.msi" /qn 8 Follow steps 1-3 and then check Use User Account Control (UAC) to help protect your computer.

15 Chapter 2 15 Configuration Failing to Connect to Oracle A known Oracle issue causes the connection to the database to fail when using a pre- 11G client when the application path contains parentheses. In a 64-bit environment the default directory for 32-bit application would be "C:\Program Files (x86)\" so if you use the default directory for the installation of Quest SQL Optimizer, you will not be able to connect to Oracle. Therefore, if using a pre-11g client, install Quest SQL Optimizer into a directory path that does not contain parentheses. Or, install an 11g client.

16 A Appendix: Contact Quest Contact Quest Support Quest Support is available to customers who have purchased a commercial or trial version of Quest software and have a valid maintenance contract. Quest Support provides around the clock coverage with SupportLink, our web self-service. Visit SupportLink at: With SupportLink, you can do the following: Quickly find thousands of solutions (Knowledgebase articles/documents). Download patches and upgrades. Seek help from a Support engineer. Log and update your case, and check its status. View the Global Support Guide for a detailed explanation of support programs, online services, contact information, and policy and procedures. The guide is available at: Note This document is only available in English.

17 Appendix A 17 Contact Quest Contact Quest Software Mail Web site info@quest.com Quest Software, Inc. World Headquarters 5 Polaris Way Aliso Viejo, CA USA Refer to our web site for regional and international office information. About Quest Quest Software, Inc., a leading enterprise systems management vendor, delivers innovative products that help organizations get more performance and productivity from their applications, databases, Windows infrastructure, and virtual environments. Through a deep expertise in IT operations and a continued focus on what works best, Quest helps more than 90,000 customers worldwide meet higher expectations for enterprise IT. Quest Software helps organizations deliver, manage and control complex database environments through award-winning products for Oracle, SQL Server, IBM DB2, Sybase, and MySQL. Quest Software can be found in offices around the globe and at

18 Index A access 12 C configuration 12 H hardware requirements 6 I Impact Analyzer Files 12 installation 7 hardware requirements 6 requirements 5 software requirements 6 installlation roles and privileges required 5 L launch 12 P privileges for installlation 5 product registration 10 R registration 10 requirements hardware 6 installation 5 software 6 roles for installation 5 S software requirements 6 support (technical) contact 16 system requirements 5 hardware 6 privileges 5 software 6 T technical support contact 16 troubleshoot 12 U uninstall 9 upgrade 9