Optimal Browser Settings for Bill Pay on A+ Online

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1 Optimal Browser Settings for Bill Pay on A+ Online Initial Steps for Browser Settings: Web addresses to be added (use the web addresses below when requested to enter a web address): 1. if you have a personal account or if you have a business account (this is the URL for online banking) Select the correct browser below: Internet Explorer Google Chrome Mozilla Firefox Safari

2 Internet Explorer If you are using Internet Explorer 10 or 11, please follow ALL of the steps below. If you are using an earlier version, skip to step Select ALT+T 2. On the Tools menu, select Compatibility View Settings 3. In the Add this website field, enter the web address provided on Page 1 individually, selecting Add after each one.

3 4. Select Close. 5. On your browser toolbar, select Tools > Internet Options 6. Go to the Privacy tab and click on Sites, add the web addresses listed on Page 1 and click Allow. Click OK when done. You will want to stay on the Privacy tab page for the next step.

4 7. Click on the Settings in the Pop-up Blocker area, and add the web page addresses again to the Address of website to allow. Once they are both added, click Close. 8. From the Privacy tab, click Apply > Close, and then restart the browser. Note: If you continue to have issues with your bill pay s functionality through this browser, please contact us at

5 FireFox 1. On the toolbar, select Tools > Options, OR Firefox > Option > Options. Mac users will select Firefox > Preferences. For Firefox 29 and up or Mac users, skip to step If using Firefox 29 or accessing Firefox from a Mac, click on the box with the three horizontal lines in the top right hand corner of your browser. This will populate the Tools menu and allow you to choose Options. If you do not see the Options icon, click on +Customize at the bottom. This will open more tools where Options should be located.

6 3. Go to Content tab and click on Exceptions in the Pop-up Blocker area to add both of the web addresses listed on Page 1 into the Address of website box and then click Close. 4. Click on the Privacy tab and select Use Custom Settings for History for the Firefox will: setting under History. Click on Exceptions next to Accept cookies from sites.

7 5. Add both web address listed on Page 1 as exceptions. Make sure to click Allow or hit Enter after each web address. 6. Click Close. 7. Click OK to exit your browser setting. Restart your browser so that the settings can take place. Note: If you continue to have issues with your bill pay s functionality through this browser, please contact us at

8 Google Chrome 1. On the browser toolbar, select the box with three little lines on the right hand side. Select Settings. Mac users can select Chrome > Preferences or use the Menu button. 2. Click on Show Advanced Settings at the bottom. 3. Click on Content Settings under Privacy. Under the Cookies section, click on Manage Exceptions.

9 4. Enter the two web addresses listed on Page 1 in the Hostname Pattern box. Select Allow for the Behavior. Once both web addresses are entered, click Done. 5. Click on Done to exit browser settings and restart the browser. Note: If you continue to have issues with your bill pay s functionality through this browser, please contact us at

10 Safari and Up 1. In Safari, type the URL if you have a personal account or if you have business account. Hit Enter. 2. This will load a login page for bill pay, however DO NOT put in your login credentials 3. Click on the Upload button on the right. 4. Change the first drop down to Top Sites and click Add. 5. Restart Safari so settings can take place. 6. You are required to access A+ Online first and then choose Bill Pay from your online banking menu options. You will not be able to log into your bill pay account from the page listed above. The reason for saving it in Top Sites is to tell Safari that it is a trusted site for you to access. Note: If you continue to have issues with your bill pay s functionality through this browser, please contact us at

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