PolicyCore. Putting Innovation and Customer Service at the Core of Your Policy Administration and Underwriting

Transcription

1 PolicyCore Puing Innovaion and Cusomer Service a he Core of Your Policy Adminisraion and Underwriing As new echnologies emerge and cusomer expecaions escalae, P&C insurers are seeing opporuniies o grow premiums wih innovaive produc packaging ha aracs new cusomers and also helps reain exising cusomers. However, aging sysems and infrasrucure are consraining heir abiliy o compee by creaing bolenecks and complexiy a every sage of he policy lifecycle. EIS Group addresses hese issues wih PolicyCore a modern, cusomer-cenered policy adminisraion sysem ha helps insurers ge producs o marke faser; minimize hand-off poins; eliminae daa enry errors; deliver complee, consisen, and complian underwriing daa; and improve service. PolicyCore is par of he unified EIS Suie, which provides muli-line, muli-channel, and muli-segmen flexibiliy over he lifeime of cusomer ineracions from policy o billing o claims. Armed wih PolicyCore, insurers can build a faser, beer, sronger insurance business by enabling hem o: Manage he full policy lifecycle across muliple lines of business from a single sysem Develop and inroduce new producs in less ime Achieve more accurae and consisen underwriing Increase operaional efficiencies hrough workflow auomaion, monioring, and reporing Deliver consisen service levels for producers and policyholders

2 PolicyCore Feaures and Benefis Increase Your Speed o Marke Gain marke advanage by creaing, prooyping, esing, and launching new producs in weeks insead of monhs or years. Key feaures include: A library of ready-o-deploy producs, processes, and inerfaces An exensible daa model User configurable and reusable workflow, rules, raing, documens and forms, and screens Abiliy o define a produc once and hen deploy i across any channel (e.g., web, mobile) Achieve Underwriing Excellence Eliminae manual asks, ensure compliance, improve risk-o-exposure pricing, and enable your underwriers o spend more ime securing he righ business. Key feaures include: Consisen daa collecion via configurable rules for appeie, eligibiliy, and eliminaion A fully inegraed advanced raing engine Rules o suppor sraigh-hrough processing and excepion referrals Flexible workflows suiable for small markes as well as naional accouns Ou-of-he-box reinsurance connecion poins Enhance Service Levels Mee he changing needs of your policyholders and producers, wih rapid response and accurae answers. Key feaures include: Speedy access o relevan cusomer informaion wih: Flexible search ools ha drive fas, comprehensive access o daa a every sage of he service lifecycle Tools ha inegrae quoes, policies, bills, claims, conacs, and ransacion hisory in a single place Conex-sensiive documen sorage, noes, and asks Omnichannel suppor o allow cusomers o inerac wih you based on heir preferences Improve Operaional Efficiencies Sreamline processes and ensure ha he righ informaion ges o he righ people a he righ ime. Key feaures include: Workflow managemen and embedded business aciviy monioring (BAM) o suppor your Lean and Six Sigma effors An ou-of-he-box business process managemen (BPM) module Fully inegraed documen generaion and managemen ools A full audi rail of all accoun aciviy Underwriing inegraion wih auomaic quoe generaion and mulichannel delivery

3 There s Power in he Suie The EIS Suie is he indusry s only cusomer-cenered core insurance sysem, and i has been designed from he ground up o suppor muliline, muli-channel, and muli-segmen flexibiliy hroughou he lifeime of cusomer ineracions. Combining a robus plaform wih a family of feaure-rich applicaions PolicyCore, BillingCore, ClaimCore, and CusomerCore he Suie frees you from radiional echnology consrains and pus he power in your hands o creae he produc, disribuion, and cusomer experience differeniaion you need o compee. The Suie is modular, so each core applicaion can be used alone and can be inegraed wih oher insurance sysems, bu leveraging he full power of he unified soluion delivers more benefis han he sum of is pars: EIS Suie Core Applicaions Inegraed Daa Model Agen PolicyCore Documens Mobile Web BillingCore ClaimCore Cusomer360 Conac Cener CusomerCore A modern, open, scalable adminisraive plaform ha suppors muliple insurance segmens Segmen Conen Group & Volunary Benefis P&C Personal Lines P&C Commercial Lines Core insurance processing applicaions ha combine every quoe, policy, bill, claim, conac, and ineracion o deliver a rue 360-degree view of your cusomer Omnichannel suppor, including suie-wide mobile capabiliy A library of specific line-of-business producs and processes Configuraion Facories In-he-Box Services & Tools Producs Workflow & Rules Raing & Pricing Workflow/BPM Business Aciviy Monioring (BAM) Documen Generaion and Mgm. Sub-Ledger Daa Conversion Billing Claims Third-Pary Sysem Inerfaces Analyics & Reporing CusomerCore DXP (Omnichannel) Sysem Admin. & Mgm. Securiy/Privacy Mgm. Sophisicaed configuraion ools o configure and exend he soluion wihou coding Seamlessly embedded services for analyics, business inelligence, business process managemen (BPM), business aciviy monioring (BAM), and documen generaion and conen managemen Robus hird-pary inegraion Abiliy o deploy he sysem on premise or in he cloud Learn more abou EIS Suie on our websie

4 Technology Tha s Buil Righ The modular, SOA-based BuilRigh archiecure of EIS Suie is engineered o scale, inegrae, and evolve as your business needs change. In addiion, he Suie can be deployed in he cloud or on premise, whichever bes aligns wih your IT sraegy. Buil o Scale Buil o Inegrae Buil o Upgrade Scale horizonally and verically as your business grows wihou sacrificing performance. A sandard Java EE applicaion wih an open infrasrucure, EIS Suie can be deployed on sandard plaforms o maximize common verical and horizonal scalabiliy paerns using clusering and load balancing. EIS sofware is proven scalable o suppor housands of concurren users and millions of policies, ensuring ha you ll never ougrow i. Ensure ineroperabiliy and inegraion wih exising and fuure echnology invesmens and daa sources. EIS Suie is based on a serviceoriened archiecure (SOA) wih a rich se of applicaion and service programming inerfaces, including pre-inegraed enerprise service bus capabiliies. This archiecure makes i faser, simpler, and less cosly o inegrae wih oher core sysems, business-criical operaional applicaions, and new daa sources as you grow. Configure and exend he sysem wihou modifying he base sofware or impeding your abiliy o deploy fuure upgrades. Our BuilRigh archiecure separaes he base sofware layer from oher funcions, proecing exensions and oher configurable componens during core produc upgrades. The plug and play design also works in he oher direcion, insulaing core operaions from poenial disrupions caused by replacemens and enhancemens o services such as documen managemen. You enjoy he mos curren feaures and funcionaliy, while ensuring opimal performance a all imes. Learn more abou our echnology on our websie

5 Your Success Is Our #1 Goal EIS Group offers a full complemen of services and suppor o ensure a successful deploymen, encourage self-sufficien operaions, and proec your echnology invesmen over ime. Professional Services and Suppor Training and Educaion Cloud Services Our services and suppor eams are armed wih he knowledge and skills needed o ensure your ongoing success. Our professional services eam can parner wih your sysems inegraion vendor or in-house IT saff or handle all implemenaion services for you from projec planning o go-live and beyond. Wih each projec, we are focused on he singular goal of a successful deploymen. Leveraging a combinaion of insurance experience, echnical know-how, and proven mehodologies, we can provide a wide breadh of services including projec scoping, program and projec managemen, business analysis, configuraion and developmen, archiecure design, qualiy assurance, cusom inegraion, and full daa inegraion/conversion. We also provide 24/7 pos-implemenaion suppor. We realize self-sufficiency is paramoun, so we provide raining and educaion services where and when you need hem. EIS Group Universiy is our online, always-on source for raining, wih a broad range of on-demand raining videos, assessmens, and produc documenaion for EIS Suie. We complemen our web-based and virual raining wih on-sie insrucor-led raining o accommodae cusomer needs. Wheher virual or insrucor-led, our comprehensive courses are designed o be hands-on and address a range of roles from business users o IT adminisraors. Our cloud services ge you up and running faser and help you improve sysem qualiy before and afer go-live. Used during implemenaion, upgrade cycles, or producion, our cloud-based services are designed o help you improve qualiy, reduce cos, and speed ime o marke. Our soluions accelerae sofware implemenaion and include predefined processes and es cases inegraed wih paen-pending auomaed esing ools ha reduce QA expense while dramaically increasing es coverage. They also provide a secure, high-performance cloud environmen for operaing your producion sysem. Learn more abou cusomer success on our websie

6 Compee Wihou Consrain A EIS Group, we believe core insurance sysems should be a source of business freedom, no consrain. Tha means freedom o innovae wih producs and disribuion models and deliver consisen cusomer experiences ha are enriched, no hindered, by echnology. Wih our cusomer-cenered core sysems, you no longer need o rely on cusom code o creae differeniaion or worry ha your sysems will no be able o evolve o mee he changing needs of your business and he marke. Insead, you have he power in your hands o build a uniquely beer, coninuously faser, and forever sronger insurance business. Now, we undersand ha core ransformaion is a complicaed and risky endeavor, bu your success is our number one goal. Through he enire journey and beyond, we will parner wih you o ensure a successful business ransformaion ha delivers boh near-erm benefis and long-erm sraegic flexibiliy. More Informaion? Le s connec and explore how PolicyCore can help build a faser, beer, and sronger insurance business: info@eisgroup.com So, isn i ime o free yourself of your echnology barriers? Choose EIS and posiion yourself o sar compeing wihou consrains EIS Group Properies, Ld. All righs reserved. EIS, EIS Group, he EIS Group logo, Powering Insurance Innovaion, BuilRigh, EIS Suie, PolicyCore, BillingCore, ClaimCore, CusomerCore, and Cusomer360 are rademarks or regisered rademarks of EIS Group Properies, Ld., in he Unied Saes and oher counries. PolicyCore-P&C-2015-v01