VCE CLOUD SERVICES PORTFOLIO OVERVIEW
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1 VCE CLOUD SERVICES PORTFOLIO OVERVIEW Accelerate the Journey to Cloud Computing Today's economy operates at a relentless pace, and organizations must be online, all the time, around the globe. This requires infrastructure and solutions with greater flexibility and agility than ever before. As a result, many organizations are on the path toward cloud computing and an IT as a Service (IaaS) business model. VCE understands that achieving an as-a-service model is not just a technological change, but also an organizational one. Successful organizations are moving to attain increasingly advanced levels of IT and business maturity so they can focus on delivering additional business value (see Figure 1). This includes moving from a highly manual, costly, and reactive IT infrastructure and support model to a simpler one based on converged infrastructure. With that simplified environment, organizations can virtualize their resources, creating shared resource pools, while reducing hardware and maintenance costs. More importantly, they can automate processes, cut deployment times, and enable far more flexible delivery of new services. Figure 1: Journey to ITaaS and Maximum Business Value VCE works with our customers to assess existing infrastructure and help optimize operations, leveraging a pervasive virtualization or cloud computing environment. VCE Cloud Services Framework: Driving Transformation All VCE Professional Services leverage the expertise of technology leaders in networking, compute, information management, virtualization, and cloud computing. In addition, our global teams of service professionals apply an intimate understanding of industry business challenges, the Vblock System s converged infrastructure technologies, and supporting application environments to speed time-to-value for customers. We put proven, methodologies and best practices into action successfully delivering converged infrastructure solutions for governments and businesses around the world.
2 VCE delivers cloud services and continuously improves business results by following a careful five-step process known as the VCE Cloud Services Framework (see Figure 2). Our integrated approach includes advisory services, plus assistance to plan, build, enable, and optimize cloud solutions. Figure 2: VCE Cloud Services Framework VCE Cloud Services Portfolio VCE offers a comprehensive suite of cloud services to accelerate each customer s journey. Organizations can obtain the expertise they need at any phase of their journey to transform their infrastructure, lower costs, and achieve greater flexibility and agility. VCE Cloud Advisory Services VCE Cloud Advisory Services help customers understand what values cloud can bring and the challenges that need to be overcome. Services include: Cloud Strategy Workshop including interactive sessions with VCE experts that help accelerate understanding, promote consensus and alignment among technical and business stakeholders, and set realistic up-front expectations for the journey Cloud Portfolio Analysis Cloud Maturity Assessment VCE Cloud Accelerator Services VCE Cloud Accelerator Services address the core Plan, Build, and Enable steps on the cloud journey to speed time-to-value. Flexible delivery approaches include service blueprints VCE s growing set of proven, tested architectures that are available to be delivered on a Vblock System directly from the VCE factory. VCE can also provide customized architectures drawing on its extensive services library and in-depth knowledge of Vblock Systems or integrate VCE, customer-developed, and industry solutions to extend the value of Vblock Systems. Service engagement options include: Foundation deployment of a VCE Cloud Accelerator Services blueprint Extended building on the Foundation engagement through enhanced planning/design/customization and integration into a customer s existing tools Production building on the Extended engagement by addressing all key areas of a cloud transformation (such as business processes, operations, organizational, and security)
3 VCE Cloud Planning and Design Services The VCE Cloud Planning and Design Services assist customers with process-related, architectural, orchestration, and other complex tasks necessary for a successful cloud implementation. Our in-depth services provide: Discovery and Analysis including a current state assessment, workload analysis, and gap analysis against target goals and objectives Technical, Organizational, and IT Process Planning and Design covering process and organizational integration and IT and business transformation Cloud Service-Oriented Architecture Planning and Design including scalable sizing of the converged infrastructure elements (compute, network, storage) on the Vblock Systems; licensing strategy; data protection; and security and compliance Management and Orchestration Solutions Planning and Design including management and orchestration tools; self-service portals; service portfolio and catalog; SLAs/OLAs; metering and reporting; deployment and service models; and lifecycle management VCE Cloud Deployment and Implementation Services The VCE Cloud Deployment and Implementation Services provide access to experts in all elements of cloud and ITaaS to help organizations deploy cloud solutions that take maximum advantage of the infrastructure while also implementing new processes and transitioning from legacy systems. The Deployment and Implementation Services provide: Cloud Solution Implementation and Integration including integration with existing systems, tools, and management platforms Technical, Organizational, and IT Process Implementation and Integration including integration with existing systems, policies, and procedures (e.g., compliance) Workload and Application Migration including infrastructure migration (x86, P2V/V2V); production application and workload migration; and RISC/UNIX migration and support Legacy Systems and Tools Migration/Transition Readiness/Acceptance Testing VCE Cloud Enablement Services VCE Cloud Enablement Services enable organizations to quickly and efficiently adopt and integrate deployed cloud/itaas solutions. Adopting a new services-driven model and new technologies takes time and can be a challenge for any organization. We offer support to assist customers through this process, helping them quickly build their teams competencies and capabilities. Services include: Cloud Solution Knowledge Transfer and Residency provides design principles, hardware, software, and VCE best practices for configuration, administration, and ongoing solution and service management and support Cloud Solution Training/Education and Support includes VCE training courses/plans and trusted resources and expertise to support Vblock Systems Cloud Managed Services (Optional) provides expert, 24/7 remote monitoring, management, provisioning, and optimization of Vblock Systems; includes options to support virtual machines, virtual operating systems, and applications within the environment VCE Cloud Optimization Services VCE Cloud Optimization Services help with ongoing optimization of cloud solutions. After all, cloud deployments are just the first step towards driving real business value; as adoption increases, organizations will discover new ways to benefit from these solutions. VCE services include: Cloud Solutions and Service Optimization and Development Management and Orchestration Optimization and Development
4 Technical, Organizational, and IT Process Optimization and Development Workload and Application Performance/Validation Testing Evaluation of New/Additional Cloud Solutions Broad Ecosystem of Partners to Accelerate Customer Success VCE is dedicated to providing our customers with the fastest, most effective path to pervasive virtualization and cloud computing. We ve developed a broad ecosystem of partners around the world who have been trained to deliver professional services that are designed to take full advantage of Vblock Systems. These partners adhere to the same industry best practices and proven deployment processes that VCE Services has developed, so they can facilitate each customer s journey and accelerate their success. Vblock Systems provide an organization with the ideal foundation for a cloud computing environment. To realize these benefits as quickly and efficiently as possible, talk to VCE or a VCE partner about VCE Professional Services. For More Information More information about VCE solutions and services is available from and from your local VCE representative.
5 ABOUT VCE VCE, formed by Cisco and EMC with investments from VMware and Intel, accelerates the adoption of converged infrastructure and cloud-based computing models that dramatically reduce the cost of IT while improving time to market for our customers. VCE, through the Vblock Systems, delivers the industry's only fully integrated and fully virtualized cloud infrastructure system. VCE solutions are available through an extensive partner network, and cover horizontal applications, vertical industry offerings, and application development environments, allowing customers to focus on business innovation instead of integrating, validating, and managing IT infrastructure. For more information, go to VCE, VCE Vision, Vblock, and the VCE logo are registered trademarks or trademarks of VCE Company LLC or its affiliates in the United States and/or other countries. All other trademarks used herein are the property of their respective owners.
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