QuickSpecs. Introduction. What's New. HP Application Recovery Manager Software Overview

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1 Overview Introduction (AppRM) automates array-based backup and recovery of business application databases. In the event of failure or corruption, AppRM provides the ability to restore data to the moment before an outage. Application Recovery Manager, Powered by Data Protector Software technology, delivers a stand alone solution to augment your existing backup software strategy. Application Recovery Manager provides seamless integration with HP storage hardware and management solutions. AppRM is tightly integrated with key 3 rd party backup technologies to enable reliable data recovery and when embedded in an SAP eco system, enhances the backup and recovery experience by reducing the impact of SAP application operations. In HP-UX environments, Oracle users benefit from this newly enhanced integration with SAP. AppRM can now initiate a backup through SAP BR tools which can later be transported to perform a zero-downtime (ZDB) to tape. Application Recovery Manager remains integrated with Microsoft Volume Shadow Copy Service (VSS) to make non-disruptive point-in-time copies of Exchange and Microsoft SQL databases for recovery in minutes. Microsoft VSS provides the basis to create online point-in-time copies of open files from a file server, backup applications or from within business applications running in Windows environments. What's New Expanded application support and functional enhancements: Integration with SAP BR tools including 3 rd party backup tool integration allowing backup to tape Instant Recovery for the latest HP XP24000/20000 Disk Array, designed to respond to your needs for 24x7 application availability. Extended database support: HP Application Recovery Manager integrates with major databases and applications to enable application aware backups and restores, now also with Oracle on Windows and HP-UX, and SAP Instant Recovery in HP-UX environments DA Worldwide Version 6 June 9, 2011 Page 1

2 Standard Features Broad Application Support Managing Backups with VSS Quick recovery Central management "Hot Splits" Single Mailbox Recovery Supports Oracle, SAP, Exchange and Microsoft SQL Through Microsoft's Volume Shadow Copy Service (VSS), Application Recovery Manager allows for creation of consistent, online backups of Exchange and SQL Server environments Delivers a stand alone solution utilizing 3rd party technologies (i.e. SAP BR tools and MS VSS) to create vendor compliant array-based recovery of business application databases. AppRM enables the quick recovery from errors or incidents within production environments. Provides a single product that scales from single server environments to a distributed enterprise infrastructure. The built-in scheduler available from both the GUI and CLI allows for automation of routine tasks and creation and management of VSS backups. Application Recovery Manager, Powered by Data Protector technology, is easy to deploy and use, has a consistent look and feel, and has a simple, modular product and licensing structure. Allows point-in-time copies of business applications to be created while the application is still running. Recovery Storage Group (RSG) allows you to extract individual items or mailboxes directly from a VSS shadowcopy. This recovery method does not change or affect the VSS shadowcopy - it remains pristine, read-only and available for use in fast recovery. Microsoft Standardization Seamless integration with Microsoft Volume Shadow Copy Service (VSS) technology to make data consistent zero-downtime point-in-time copies of Microsoft business application databases such as Exchange and SQL databases, as well as file systems within a Microsoft Windows environment. Local Continuous Replication & Cluster Continuous Replication Alternate restore location options AppRM automatically detects LCR and CCR (in Microsoft Exchange Server 2007) and lists both the information store writer and the replication store writer allowing you to decide which store - the active or the passive - should be backed up. In a Microsoft Exchange Server 2007 configuration, AppRM allows restores be directed to three different destinations. 1) Restore to the default location - a different store. This enables you to select the target store for each backup. 2) Restore to a non-exchange location without RSG - This allows you to manage the data store outside of Exchange Server. You easily can create an RSG when the data is restored. Finally, 3) Restore to a non-exchange location with RSG - this allows you to restore your data to a non- Exchange location and then incorporate the files into Recovery Storage Group. Exchange Server will recognize the RSG created by AppRM as an "AppRM RSG". DA Worldwide Version 6 June 9, 2011 Page 2

3 Customer Benefits Agility Instant Recovery for mission critical EVA and XP environments: Restores application databases in minutes, improved time-to-recovery over hours required by traditional recovery from tape Delivers array-based (disk-to-disk) solution for accelerated, more reliable recovery process Creates point-in-time copies of application databases; replayed log files allows recovery up to the last moment before failure or corruption Value Highly efficient: Operational efficiency - Off-loads I/O from the application server to accelerate time-to-recovery Management efficiency - allows lights out operations due to a build in scheduler as well as push installation & upgrades of all clients Administrative efficiency - Eliminates the need for separate storage and business application administrators Financial efficiency - Protects investment by leveraging the value of an existing backup strategy Environmental efficiency - Establishes a foundation for feature enhancements and added platform support Simplicity Operating System and Application support: Single deployment supports recovery for leading business applications (Oracle, Exchange, MS SQL and SAP) Microsoft-compliant quick recovery (utilizing the VDS/VSS framework) for Exchange and SQL with HP EVA storage and XP disk arrays Continuous operations allowing applications such as order management, and shipping to continue during backup which allows 24x7 global operations DA Worldwide Version 6 June 9, 2011 Page 3

4 Hardware Support and Software Pre-Requisites Hardware Supported HP XP20000/24000, XP10000/12000 and XP128/1024 disk arrays HP EVA 4x00/6x00/8x00 and EVA3000/5000 arrays Software Pre-Requisites HP Software Components The typical storage management software needed to operate the EVA or XP array is required for operation of Application Recovery Manager (please see the array QuickSpecs for details). XP: EVA: Cell Manager Requirements On Systems Running Windows Server 2003 (32-bit, x64-bit) HP Business Copy (BC) is required for AppRM implementation XP BC: EVA BC: HP VDS/VSS Hardware Providers allow the EVA and XP arrays to communicate with the VDS/VSS framework of the Windows 2003 platform. Please visit the provider webpage for information and download: The Cell Manager must meet the following minimum requirements: 256 MB RAM (512 MB recommended). For each parallel backup session 40 MB of RAM are required. For example, if you want to run 60 parallel backup sessions 3 GB of RAM are needed. 190 MB of disk space (for use by the IDB) 2x<size of the biggest package to be installed> + 5MB of disk space needed on system drive Microsoft Internet Explorer 5.x or later DA Worldwide Version 6 June 9, 2011 Page 4

5 Installation Server and Client System Requirements Support Matrix Highlights Operating System HP-UX SAP BR tools g 10g RAC Oracle 9i 9i RAC HPUX (PA-RISC) HP-UX (PA-RISC) HP-UX (PA-RISC) HP-UX (Itanium) HP-UX (Itanium) Windows 2003 SP2 (32-bit) SP2 ( x64-bit) SP2 (IA64-bit) R2, SP2 (32-bit) R2, SP2 (x64-bit) R2, SP2 (IA64-bit) Exchange MS SQL To view the complete AppRM Support Matrix, visit: Click "Support Matrix" from the right-hand navigation bar and follow the "" links. DA Worldwide Version 6 June 9, 2011 Page 5

6 Application Platforms Backup Agents Windows 2003 (32-bit, x64, IA64) Application Agents Oracle 9i, 9i RAC; 10g, 10g RAC SAP BR tools 6.4, 7.0 MS SQL Server 2005, MS SQL Server 2000 MS Exchange 2007 and Exchange 2003 MS Windows 2003 Hardware Providers HP VSS hardware providers: VSS hardware providers enable point-in-time copies with instant recovery of a single volume or multiple volumes. VSS providers are typically used in combination with a requestor application such as a backup and recovery application, or in this case Application Recovery Manager. Microsoft VSS services enable business applications to interface seamlessly with HP Arrays to perform point-in-time copies with nearly instant recovery. HP VDS hardware providers: VDS hardware providers enable volume and logical unit management of HP arrays from a central Windows Server 2003 Microsoft Management Console. Administrators can discover, configure and monitor supported HP storage devices from Windows Server 2003 operating environments. High Availability Applications Clustering: Microsoft Cluster Server for Windows implementation HP Serviceguard for HP-UX implementation DA Worldwide Version 6 June 9, 2011 Page 6

7 Licenses, Services and Warranties Distribution Media 3 CDs; One Windows, 2 HP-UX Required Services Software Installation and Start Up Service: Cost-effectively obtain specialized expertise Shorten your time-to-roi Three years of HP Software Support 24 x 7: Get support for your problems no matter what time it is - no need to wait until morning Improve the productivity of system managers and operators Improve system performance and reduce downtime due to configuration errors Expedite problem resolution through expert-level technical resources Enjoy consistent service coverage across geographically dispersed sites Update HP and selected third-party software at a predictable cost Take advantage of subscription savings on software updates Keep your license compliancy up-to-date For more information, please visit: Customers on support contract may migrate to new product versions free of charge. Software Warranty HP warrants only that the Software media will be free of physical defects for a period of ninety (90) days from delivery. Includes one year of HP Software Support 8x5 (business hour software technical support and software product and documentation updates). For more information about HP's Global Limited Warranty and Technical Support, visit ftp://ftp.compaq.com/pub/products/storageworks/warranty/en_ pdf DA Worldwide Version 6 June 9, 2011 Page 7

8 Configuration Information Step 1 - Media Kit Product Name HP Application Recovery Manager Media Kit Description Part Number edelivery Media Kit T9340AA T9340AAE Includes the media that enables you to install and use HP Application Recovery Manager in Windows and Unix environments. The HP Application Recovery Manager Cell Manager (for Windows or Unix), HP Application Recovery Manager Online Backup (for Windows or Unix), and HP Application Recovery Manager Instant Recovery (1TB or 10TB) Licenses to Use (LTUs) are purchased separately from the media product. NOTE: Media consists of 3 CDs. Step 2 - Cell Managers Product Name HP Application Recovery Manager Cell Managers Description Part Number edelivery HP Application Recovery Manager Cell Manager Windows LTU T4395A T4395AAE Includes the license to use for: one management server (cell manager) on the specified platform unlimited number of backup clients (agents) Required for all Application Recovery Manager installations in a Windows environment HP Application Recovery Manager Cell Manager UNIX LTU T5404A T5404AAE Includes the license to use for: one management server (cell manager) on the specified platform unlimited number of backup clients (agents) Required for all Application Recovery Manager installations in an HP-UX environment Step 3 - Functional Extensions Product Name HP Application Recovery Manager Online Backup LTU Description Part Number edelivery HP Application Recovery Manager Online Backup Windows LTU T4396A T4396AAE Includes the license-to-use (LTU) to perform on-line backup of Oracle, Exchange, and stand alone Microsoft SQL Server as well as SAP. Required per server; (it does not matter how many databases are running on the system). Even if databases of different types are running on the same system, only one license is required. One LTU is required for each partition of a partitioned system. In a cluster environment, each system participating in the cluster requires a LTU. DA Worldwide Version 6 June 9, 2011 Page 8

9 Configuration Information The Windows 2003 file system snapshot feature VSS (Volume Shadow copy Service) is supported without this LTU. However, online backup of Exchange and MS SQL Server databases require this online backup extension HP Application Recovery Manager Online Backup UNIX LTU T5405A T5405AAE Includes the license-to-use (LTU) to perform on-line backup of Oracle databases. Required per server; (it does not matter how many databases are running on the system). Even if databases of different types are running on the same system, only one license is required. One LTU is required for each partition of a partitioned system. In a cluster environment, each system participating in the cluster requires a LTU. Online backup of Oracle databases require this online backup extension. HP Application Recovery HP Application Recovery Manager Instant Recovery 1TB LTU T4399A T4399AAE Manager Instant Recovery Includes the license-to-use (LTU) to protect one terabyte (TB) of LTUs used disk space capacity for zero-downtime backup and instant recovery. Used disk space capacity is the total amount of all primary volumes on the disk array that is used for Zero Downtime Backup and Instant Recovery (eg. Primary means the original production data volumes of Oracle, Exchange or SQL Server production volumes - databases and logs). NOTE: The capacity LTUs are based on the amount of data you want copied, not on the total capacity of copies made. Thus, the total capacity of VSS shadow copies can exceed the capacity of the LTUs, whereas the total amount of protected storage cannot. The Windows 2003 file system snapshot feature VSS (Volume Shadow copy default provider) is supported without these capacitybased LTU licenses. However, backup via a hardware provider requires this license. HP Application Recovery Manager Instant Recovery 10TB LTU T4400A T4400AAE Includes the license-to-use (LTU) to protect ten terabytes (TB) of used disk space capacity for Zero-Downtime Backup and Instant Recovery. Used disk space capacity is the total amount of all primary volumes on the disk array that is used for Zero Downtime Backup and Instant Recovery (eg. Primary means the original production data volumes) of Oracle, Exchange or SQL Server production volumes - databases and logs). NOTE: The capacity LTUs are based on the amount of data you want protected, not on the total capacity of copies made. Thus, the total capacity of VSS shadow copies can exceed the capacity of the LTUs, whereas the total amount of protected storage cannot. The Windows 2003 file system snapshot feature VSS (Volume Shadow copy default provider) is supported at no extra charge. DA Worldwide Version 6 June 9, 2011 Page 9

10 Configuration Information However, backup via a hardware provider requires this extension. For example, file system snapshot, MS Exchange Server, MS SQL Server backup up via an HP disk array provider. Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft and Windows NT are US registered trademarks of Microsoft Corporation. Intel is a US registered trademark of Intel Corporation. Unix is a registered trademark of The Open Group. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. DA Worldwide Version 6 June 9, 2011 Page 10

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