Quality, Performance Measures, and Practice Guidelines: What Technology Manufacturers Should Know

Size: px
Start display at page:

Download "Quality, Performance Measures, and Practice Guidelines: What Technology Manufacturers Should Know"

Transcription

1 Quality, Performance Measures, and Practice Guidelines: What Technology Manufacturers Should Know Beth Kosiak, Ph.D. Associate Executive Director, Health Policy American Urological Association

2 Overview Quality the big picture Performance measures Guidelines CMS and performance measures What all of this means to device companies

3 What is Quality? IOM: the degree to which health services for individuals and populations increase the likelihood of desired health outcomes and are consistent with current professional knowledge AHRQ: doing the right thing, at the right time in the right way, for the right person with the best possible results

4 What is Quality? Striking the right balance in the provision of health services, by avoiding overuse (e.g., getting unnecessary tests, too many hysterectomies), underuse (e.g., not being screened for high blood pressure, low rates of hip replacement among Hispanics) and misuse (e.g., being prescribed drugs that have dangerous interactions, adverse events)

5 Why Focus on it? US healthcare spending continues to rise at a rate many consider unacceptable (16% of GDP in 2004) The United States continues to have the highest per capita health care spending among industrialized countries (OECD) But international quality data places the U.S. in the bottom quartile of industrialized countries (OECD)

6 Why Focus on it? Unexplained geographic variation in healthcare practices (Wennberg) IOM 2001 Crossing the Quality Chasm the gap between care we could have and care we actually get is a chasm Most recent Medicare information shows that cost and quality vary independently of one another high cost does not equal high quality Disparities in healthcare exist across regions and racial and ethnic groups (AHRQ Congressionally-mandated annual reports on National Healthcare Disparities & National Healthcare Quality)

7 Why Focus on it? McGlynn, et. al Doctors provide appropriate health care only about half the time Alcohol Dependence 11% Hip Fracture 23% Peptic Ulcer 33% Diabetes 45% Low back pain 69% Prenatal care 73% Breast Cancer 76% Cataracts 79%

8 Percent Of Recommended Care Received The Quality of Health Care Delivered to Adults in the United States ates NEJM, June 26, ALL CaBrst HyT Asthma DM Pnm Fx Hip Ca P

9 The Big Picture High cost Unexplained variation in care Higher cost not associated with higher quality

10 What is a Performance Measure? Some number or rating that enables you to monitor and track performance over time Numerator/Denominator Denominator the entire population of interest (Medicare beneficiaries) Numerator those who received the care/process; those who have the outcome (got a flu shot)

11 What is a Performance Measure? Example: DVT Prophylaxis for patient undergoing major urologic surgery Numerator=Patients who received DVT prophylaxis Denominator=everyone who underwent applicable surgeries (complete cystectomy (51590); retropubic radical prostatectomy (55845); radical nephrectomy (50230))

12 What is the Purpose of Measurement? Establish clear baseline Monitor performance over time Internal quality improvement Accountability Information for choice (purchasers, consumers, general public)

13 Types of Measures Structure capacity/ability to do certain things, provide services (number of hospital beds, nursing staff/patient ratio, Board certification, EMR system, facility accreditation, surgical volume) Process---a certain procedure or service provided (Mammogram performed, flu shot given, patient told treatment options, foot exam performed, beta blocker given after heart attack, script written)

14 Types of Measures Outcome: What happened? What was the result of the procedure or treatment course? Did the patient avoid hospitalization or rehospitalization? Go into remission? Live longer than those who did not get the service? Experience fewer side effects? (mortality rate, rehospitalization rate, patient quality of life)

15 Types of Measures Patient experience of care quality from the patients perspective (Consumer Assessments of Health Providers and Systems (CAHPS) survey) Surveys are based on the latest science and have been thoroughly tested and include the following areas: Health plans Hospitals Nursing homes Dialysis facilities Individual clinician survey

16 Types of Measures Efficiency when a given level of output (quality of care) is achieved at the lowest total cost Cost of Care measure ratio of actual resource use to expected resource use, given equivalent high quality of care Comparative Effectiveness measures -Measures compare both clinical and cost effectiveness of medical procedures and services

17 What is a Guideline? Systematically developed statements to guide practitioners and patient decisions about appropriate health care for specific circumstances. (Floyd and Lohr, 1990) The content of a guideline is based on a systematic review of clinical evidence - the main source for evidence-based care

18 What is a Guideline? Contains systematically developed recommendations, strategies, or other information to assist health care decision making in specific clinical circumstances. Produced under the auspices of a relevant professional organization (e.g., medical specialty society, government agency, health care organization, or health plan). Included a verifiable, systematic literature search and review of existing evidence published in peer-reviewed journals.

19 What is the Purpose of a Guideline? To describe appropriate care based on the best available scientific evidence and broad consensus; To reduce inappropriate variation in practice; To provide a more rational basis for referral; To provide a focus for continuing education; To promote efficient use of resources; To act as focus for quality control, including audit; To highlight shortcomings of existing literature and suggest appropriate future research.

20 Guidelines and Measures Guidelines provide the evidence base for development of a performance measure

21 How are Guidelines and Measures Different? Guideline establishes the standard of care what is the best care you should provide (ceiling) Guideline provides compilation of latest science and how it affects practice--gives guidance to practitioner and to patient Measure establishes the baseline for care what is the care everyone should get? (floor) Measure is for monitoring by others to show them how you do (grade). Rewards based on results

22 Background Performance Measurement Late 80s purchasers move to managed care to save money in face of rising healthcare costs Healthy, employed population focus on preventive care Enrolled population allowed for consistent data collection and plan accountability

23 Background Performance Measurement Major employers (GTE, Digital) create HEDIS measures and NCQA Wanted value quality/cost

24 CMS and Performance Measurement In 1998, HCFA mandated HEDIS and CAHPS patient survey data from all Medicare managed care plans Provision of comparative information to support market model of health care, by fostering consumer and purchaser choice

25 CMS and Performance Measures CMS continued development of quality measures with hospitals, nursing homes, home health, and dialysis facilities CMS, states, and private purchasers mandated public reporting at the individual facility/hospital/plan level

26 CMS and Performance Measures Health Plans HEDIS and CAHPS, 1998 Dialysis Facilities 2001 Nursing Homes Home Health Agencies 2003 Hospitals 2005 Physicians 2008??

27 From Public Reporting to Pay for Performance Public reporting not enough to shift market need to align provider incentives to encourage change Shift from pay for service to payment for performance Hundreds of pay for performance initiatives across the country Don t yet have much evidence that they work

28 Relevance to Medical Device Industry--Guidelines CPT and HCPCS codes enable payment for devices (FDA approval, performed in multiple locations, clinical efficacy documented, in use by healthcare professionals) However, level of evidence needed for code approval does not necessarily correspond to level of evidence needed for inclusion guideline Thus, procedure may be currently be paid for and in use, but not included in guideline because peer reviewed evidence may not be sufficient to justify it

29 Relevance to Medical Device Industry--Guidelines Payers are becoming more aggressive, looking for justification of continued payment in guidelines Have denied payment for procedures because not in referenced in guideline Thus, you should have active interest in getting independent research conducted on procedures that include your class of product

30 Relevance to Medical Device Industry Performance Measures Guidelines are the foundation of measures; therefore, measures include codes for procedures included in guidelines CMS and other payers are beginning to focus on payment for those who achieve high scores (relative or absolute) on certain measures Therefore, the payment focus will be on procedures included in those codes ideally you have a device in those codes

31 Relevance to Medical Device Industry Performance Measures P4P is supposed to help foster value based purchasing: value=quality/cost Interest is beginning to focus on high quality for the lowest cost Therefore, assuming equal effectiveness of devices, the cost of your device if you have one that corresponds to a procedure included in a performance measure will be increasingly important Comparative effectiveness measures

32 Relevance to Medical Device Industry--Gainsharing CMS demonstration on gainsharing (DRA of 2005 Section 5007 Medicare Hospital Gainsharing Demonstration) January 1, 2007-December 31, 2009 This demonstration will examine the effects of gainsharing aimed at improving the quality of care in hospitals. It will determine if gainsharing is an effective means of aligning financial incentives to enhance quality and efficiency of care. CMS funding 6 projects that propose multiple approaches to achieving savings that occur during the in-patient stay and immediately after discharge

33 CMS Emphasizing Evidence Medicare Coverage Advisory Committee is now the Medicare Evidence Development and Coverage Advisory Committee data collection as condition of coverage, even after initial marketing MEDCAC--Unbiased deliberation of current state of the art technology and science

34 What You Can Do Jointly fund research fund projects with reputable institutions Let us know that you are doing this and if our doctors are involved Understand that you ll be needing more post market evidence

35 Questions? Comments? THANK YOU!!

HEDIS/CAHPS 101. August 13, 2012 Minnesota Measurement and Reporting Workgroup

HEDIS/CAHPS 101. August 13, 2012 Minnesota Measurement and Reporting Workgroup HEDIS/CAHPS 101 Minnesota Measurement and Reporting Workgroup Objectives Provide introduction to NCQA Identify HEDIS/CAHPS basics Discuss various components related to HEDIS/CAHPS usage, including State

More information

Improving Hospital Performance

Improving Hospital Performance Improving Hospital Performance Background AHA View Putting patients first ensuring their care is centered on the individual, rooted in best practices and utilizes the latest evidence-based medicine is

More information

How we measure up 0813 25346WVAMENUNC 01/14

How we measure up 0813 25346WVAMENUNC 01/14 Quality Improvement Program How we measure up At UniCare Health Plan of West Virginia Inc., we focus on helping our members get healthy and stay healthy. To help us serve you the best we can, each year

More information

Coventry Health Care of Florida, Inc. Coventry Health Plan of Florida, Inc. Coventry Health and Life Insurance Company Commercial Lines of Business

Coventry Health Care of Florida, Inc. Coventry Health Plan of Florida, Inc. Coventry Health and Life Insurance Company Commercial Lines of Business Coventry Health Care of Florida, Inc. Coventry Health Plan of Florida, Inc. Coventry Health and Life Insurance Company Commercial Lines of Business Quality Management Program 2012 Overview Quality Improvement

More information

How to know it when you see it Agency for Healthcare Research and Quality Advancing Excellence in Health Care www.ahrq.gov

How to know it when you see it Agency for Healthcare Research and Quality Advancing Excellence in Health Care www.ahrq.gov Guide to Health Care Quality How to know it when you see it Agency for Healthcare Research and Quality Advancing Excellence in Health Care www.ahrq.gov Agency for Healthcare Research and Quality This booklet

More information

Colorado Small Business Enrollment Guide A BETTER WAY to take care of business

Colorado Small Business Enrollment Guide A BETTER WAY to take care of business 2015 SMALL BUSINESS HEALTH Colorado Small Business Enrollment Guide A BETTER WAY to take care of business Choose BETTER. 31 Important deadline Open enrollment begins on November 15, 2014 for coverage beginning

More information

Coventry Health Care of Florida, Inc. Coventry Health Plan of Florida, Inc. Summit Health Plan of Florida

Coventry Health Care of Florida, Inc. Coventry Health Plan of Florida, Inc. Summit Health Plan of Florida Coventry Health Care of Florida, Inc. Coventry Health Plan of Florida, Inc. Summit Health Plan of Florida Medicare Quality Management Program Overview Quality Improvement (QI) Overview At Coventry, we

More information

Hospital Quality Initiative Overview CENTERS FOR MEDICARE & MEDICAID SERVICES December 2005

Hospital Quality Initiative Overview CENTERS FOR MEDICARE & MEDICAID SERVICES December 2005 Hospital Quality Initiative Overview CENTERS FOR MEDICARE & MEDICAID SERVICES December 2005 Background Quality health care is a high priority for the Bush administration, the Department of Health and Human

More information

ESSENTIA HEALTH AS AN ACO (ACCOUNTABLE CARE ORGANIZATION)

ESSENTIA HEALTH AS AN ACO (ACCOUNTABLE CARE ORGANIZATION) ESSENTIA HEALTH AS AN ACO (ACCOUNTABLE CARE ORGANIZATION) Hello and welcome. Thank you for taking part in this presentation entitled "Essentia Health as an ACO or Accountable Care Organization -- What

More information

8/14/2012 California Dual Demonstration DRAFT Quality Metrics

8/14/2012 California Dual Demonstration DRAFT Quality Metrics Stakeholder feedback is requested on the following: 1) metrics 69 through 94; and 2) withhold measures for years 1, 2, and 3. Steward/ 1 Antidepressant medication management Percentage of members 18 years

More information

How We Make Sure You Get the Best Health Care

How We Make Sure You Get the Best Health Care How We Make Sure You Get the Best Health Care Table of Contents Quality Improvement... 1 Care Management... 2 Utilization Management: Working to Get You Covered and Necessary Care... 3 Behavioral Health...

More information

HEALTH OUTCOMES RESEARCH: A PRIMER

HEALTH OUTCOMES RESEARCH: A PRIMER HEALTH OUTCOMES RESEARCH: A PRIMER Foundation for Health Services Research 1350 Connecticut Avenue, N.W., Suite 1100 Washington, DC 20036 Funding for this paper was provided by the Functional Outcomes

More information

CMS Office of Public Affairs 202-690-6145 MEDICARE PROPOSES NEW HOSPITAL VALUE-BASED PURCHASING PROGRAM

CMS Office of Public Affairs 202-690-6145 MEDICARE PROPOSES NEW HOSPITAL VALUE-BASED PURCHASING PROGRAM For Immediate Release: Friday, January 07, 2011 Contact: CMS Office of Public Affairs 202-690-6145 MEDICARE PROPOSES NEW HOSPITAL VALUE-BASED PURCHASING PROGRAM OVERVIEW: Today the Centers for Medicare

More information

Chapter Seven Value-based Purchasing

Chapter Seven Value-based Purchasing Chapter Seven Value-based Purchasing Value-based purchasing (VBP) is a pay-for-performance program that affects a significant and growing percentage of Medicare reimbursement for medical providers. It

More information

Quality measures in healthcare

Quality measures in healthcare Quality measures in healthcare Henri Leleu Performance of healthcare systems (WHO 2000) Health Disability-adjusted life expectancy Responsiveness Respect of persons Client orientation Fairness France #1

More information

Hospital Value-based Purchasing Specifications 2016 Updated August 2015

Hospital Value-based Purchasing Specifications 2016 Updated August 2015 Description Methodology Measurement Period Allowable Exclusions Total Performance Score Individual measures CMS incentive program for PPS hospitals. The purpose is to achieve value by tying payment to

More information

Trends in Part C & D Star Rating Measure Cut Points

Trends in Part C & D Star Rating Measure Cut Points Trends in Part C & D Star Rating Measure Cut Points Updated 11/18/2014 Document Change Log Previous Version Description of Change Revision Date - Initial release of the 2015 Trends in Part C & D Star Rating

More information

NCQA Health Plan Accreditation. Rigorous. Flexible. Superior.

NCQA Health Plan Accreditation. Rigorous. Flexible. Superior. NCQA Health Plan Accreditation Rigorous. Flexible. Superior. Health Plan Accreditation Rigorous. Flexible. Superior. Health plans operate in a competitive marketplace, often vying for business with local,

More information

Value-Based Purchasing Program Overview. Maida Soghikian, MD Grand Rounds Scripps Green Hospital November 28, 2012

Value-Based Purchasing Program Overview. Maida Soghikian, MD Grand Rounds Scripps Green Hospital November 28, 2012 Value-Based Purchasing Program Overview Maida Soghikian, MD Grand Rounds Scripps Green Hospital November 28, 2012 Presentation Overview Background and Introduction Inpatient Quality Reporting Program Value-Based

More information

SYNOPSIS OF HEALTH CARE QUALITY MANAGEMENT SYSTEMS

SYNOPSIS OF HEALTH CARE QUALITY MANAGEMENT SYSTEMS SYNOPSIS OF HEALTH CARE QUALITY MANAGEMENT SYSTEMS Administration for Community Living CBO Learning Collaborative Webinar Presenter: Sharon R. Williams, Health Care Consultant April 2, 2014 2 QUALITY ASSURANCE:

More information

An Update on Medicare Parts C & D Performance Measures

An Update on Medicare Parts C & D Performance Measures An Update on Medicare Parts C & D Performance Measures CMS Spring Conference April 12 & 13, 2011 Liz Goldstein, Ph.D. Director, Division of Consumer Assessment & Plan Performance Vikki Oates, M.A.S Director,

More information

MaineCare Value Based Purchasing Initiative

MaineCare Value Based Purchasing Initiative MaineCare Value Based Purchasing Initiative The Accountable Communities Strategy Jim Leonard, Deputy Director, MaineCare Peter Kraut, Acting Accountable Communities Program Manager Why Value-Based Purchasing

More information

Medicare 2015 QI Program Evaluation

Medicare 2015 QI Program Evaluation Color Code: Red does not meet 5 star threshold, or target. Green meets or exceeds 5 star threshold/target. Improving or Maintaining Physical Health (HOS) Improving or Maintaining Mental Health (HOS) Diabetes

More information

Health Care Reform Update January 2012 MG76120 0212 LILLY USA, LLC. ALL RIGHTS RESERVED

Health Care Reform Update January 2012 MG76120 0212 LILLY USA, LLC. ALL RIGHTS RESERVED Health Care Reform Update January 2012 Disclaimer This presentation is for educational purposes only. It is not a complete analysis of the material contained herein. Before taking any action on the issues

More information

Value Based Purchasing: A Definition (Adapted from the National Business Coalition on Health)

Value Based Purchasing: A Definition (Adapted from the National Business Coalition on Health) Value Based Purchasing: A Definition (Adapted from the National Business Coalition on Health) As major purchasers of health care services, employers have the clout to insist on change. Unfortunately, they

More information

Updates on CMS Quality, Value and Public Reporting

Updates on CMS Quality, Value and Public Reporting Updates on CMS Quality, Value and Public Reporting Federation of American Hospitals Policy Conference Kate Goodrich, MD MHS Director, Quality Measurement and Value Based Incentives Group, CMS June 17,

More information

Healthcare Reform Update Conference Call VI

Healthcare Reform Update Conference Call VI Healthcare Reform Update Conference Call VI Sponsored by the Healthcare Reform Educational Task Force October 9, 2009 2:00-2:45 2:45 pm Eastern Healthcare Delivery System Reform Provisions in America s

More information

Linking Quality to Payment

Linking Quality to Payment Linking Quality to Payment Background Our nation s health care delivery system is undergoing a major transformation as reimbursement moves from a volume-based methodology to one based on value and quality.

More information

NCQA Health Plan Accreditation. Creating Value by Improving Health Care Quality

NCQA Health Plan Accreditation. Creating Value by Improving Health Care Quality NCQA Health Plan Accreditation Creating Value by Improving Health Care Quality NCQA Health Plan Accreditation Creating Value by Improving Health Care Quality Purchasers, consumers and health plans pay

More information

NCQA Health Insurance Plan Ratings Methodology March 2015

NCQA Health Insurance Plan Ratings Methodology March 2015 NCQA Health Insurance Plan Ratings Methodology March 205 REVISION CHART Date Published March 205 Description Final version (next update will be based on the 50% measure exclusion rule) TABLE OF CONTENTS

More information

THE EVOLUTION OF CMS PAYMENT MODELS

THE EVOLUTION OF CMS PAYMENT MODELS THE EVOLUTION OF CMS PAYMENT MODELS December 3, 2015 Dayton Benway, Principal AGENDA Legislative Background Payment Model Categories Life Cycle The Models LEGISLATIVE BACKGROUND Medicare Modernization

More information

M Y H O M E C A R E B I Z

M Y H O M E C A R E B I Z IT S COMPETITIVE OUT THERE Do you want more business? You need an edge Also Medicare will be providing financial bonuses to HHAs for good care IT S COMPETITIVE OUT THERE MAINE In Maine 25,000 Medicare

More information

Key Points about Star Ratings from the CMS 2016 Final Call Letter

Key Points about Star Ratings from the CMS 2016 Final Call Letter News from April 2015 Key Points about Star Ratings from the CMS 2016 Final Call Letter On April 6, 2015 CMS released the Announcement of Methodological Changes for Calendar Year 2016 for Medicare Advantage

More information

Healthcare Reform: Impact on Care for Low-Income and Uninsured Patients

Healthcare Reform: Impact on Care for Low-Income and Uninsured Patients Competency 4 Healthcare Reform: Impact on Care for Low-Income and Uninsured Patients Updated June 2014. Presented by: Lewis Foxhall, MD VP for Health Policy Professor, Clinical Cancer Prevention UT MD

More information

HEALTH CARE DESIGNED AROUND You.

HEALTH CARE DESIGNED AROUND You. HEALTH CARE DESIGNED AROUND You. Health care designed around you means... Access to the best care {where you live and work. What does health care designed around you really mean? In a time when health

More information

2019 Healthcare That Works for All

2019 Healthcare That Works for All 2019 Healthcare That Works for All This paper is one of a series describing what a decade of successful change in healthcare could look like in 2019. Each paper focuses on one aspect of healthcare. To

More information

Stay Healthy. In the Know. Screenings you and your family need. Protect yourself against health care fraud. www.aultcare.com

Stay Healthy. In the Know. Screenings you and your family need. Protect yourself against health care fraud. www.aultcare.com good health FALL 2015 YOUR FAST TRACK TO LIVING WELL Stay Healthy Screenings you and your family need In the Know Protect yourself against health care fraud www.aultcare.com TELL US HOW WE ARE DOING Whether

More information

Quality Improvement Program

Quality Improvement Program Quality Improvement Program Section M-1 Additional information on the Quality Improvement Program (QIP) and activities is available on our website at www.molinahealthcare.com Upon request in writing, Molina

More information

GENERAL GOVERNMENT ADMINISTRATION EXECUTIVE RECORDS RETENTION AND DISPOSITION SCHEDULES (ERRDS) ERRDS, HEALTH POLICY COMMISSION

GENERAL GOVERNMENT ADMINISTRATION EXECUTIVE RECORDS RETENTION AND DISPOSITION SCHEDULES (ERRDS) ERRDS, HEALTH POLICY COMMISSION TITLE 1 CHAPTER 18 PART 669 GENERAL GOVERNMENT ADMINISTRATION EXECUTIVE RECORDS RETENTION AND DISPOSITION SCHEDULES (ERRDS) ERRDS, HEALTH POLICY COMMISSION 1.18.669.1 ISSUING AGENCY: New Mexico Commission

More information

Accountable Care Organizations (ACOs): Potential to Foster Quality While Reducing Costs

Accountable Care Organizations (ACOs): Potential to Foster Quality While Reducing Costs Accountable Care Organizations (ACOs): Potential to Foster Quality While Reducing Costs Debra Ness Co-Chair, Consumer-Purchaser Disclosure Project President, National Partnership for Women & Families David

More information

How to get the most from your UnitedHealthcare health care plan.

How to get the most from your UnitedHealthcare health care plan. How to get the most from your UnitedHealthcare health care plan. Your UnitedHealthcare health care plan includes many features and benefits that help you get the care you need and enjoy better overall

More information

Making a Difference: Practicing Patient-Centered Care. Laurel E. Radwin, RN, Ph.D. OBJECTIVES

Making a Difference: Practicing Patient-Centered Care. Laurel E. Radwin, RN, Ph.D. OBJECTIVES Making a Difference: Practicing Patient-Centered Care Laurel E. Radwin, RN, Ph.D. Research Health Scientist Center for Healthcare Outcomes and Innovation Research (CHOIR) Boston Veteran Administration

More information

Value Based Care and Healthcare Reform

Value Based Care and Healthcare Reform Value Based Care and Healthcare Reform Dimensions in Cardiac Care November, 2014 Jacqueline Matthews, RN, MS Senior Director, Quality Reporting & Reform Quality and Patient Safety Institute Cleveland Clinic

More information

At the beginning of a presentation I like to make sure that we are all on the same page when I say value-based purchasing so here is the definition

At the beginning of a presentation I like to make sure that we are all on the same page when I say value-based purchasing so here is the definition 1 Idea of Value-Based Purchasing is scary to some. During today s session I hope to give you the tools to understand basic terms, ideas, and options for working with health plans and in developing value-based

More information

Adding Value to. Provider Compensation. June 13, 2016. Healthcare Strategy Group OHA Presentation 2016. Adding Value to. Physician Compensation

Adding Value to. Provider Compensation. June 13, 2016. Healthcare Strategy Group OHA Presentation 2016. Adding Value to. Physician Compensation Provider Compensation June 13, 2016 1 Who are We? About (HSG) Hospital-physician integration specialists since 1999 Strategic, best practice approach to employed physician networks and independent physician

More information

Medicare Physician Group Practice Demonstration

Medicare Physician Group Practice Demonstration Medicare Physician Group Practice Demonstration Heather Grimsley Medicare Demonstrations Program Group Center for Medicare and Medicaid Innovation Centers for Medicare & Medicaid Services April 2011 PGP

More information

Leadership Summit for Hospital and Post-Acute Long Term Care Providers May 12, 2015

Leadership Summit for Hospital and Post-Acute Long Term Care Providers May 12, 2015 Leveraging the Continuum to Avoid Unnecessary Utilization While Improving Quality Leadership Summit for Hospital and Post-Acute Long Term Care Providers May 12, 2015 Karim A. Habibi, FHFMA, MPH, MS Senior

More information

THE MYERS GROUP MEDICARE CAHPS RESEARCH SERIES

THE MYERS GROUP MEDICARE CAHPS RESEARCH SERIES THE MYERS GROUP MEDICARE CAHPS RESEARCH SERIES Background Each year, CMS rates each Medicare Advantage plan using a five star rating system. While originally developed to provide members with the ability

More information

Attribute appropriate and inappropriate services to provider of initial visit

Attribute appropriate and inappropriate services to provider of initial visit Optimal Care for Acute Low Back Pain - Adults Primary Care Description The rate represents the percentage of members ages 18 and older with newly diagnosed acute low back pain who received optimal care

More information

TO: FROM: DATE: RE: Mid-Year Updates Note: NCQA Benchmarks & Thresholds 2014

TO: FROM: DATE: RE: Mid-Year Updates Note: NCQA Benchmarks & Thresholds 2014 TO: Interested Organizations FROM: Patrick Dahill, Assistant Vice President, Policy DATE: July 25, 2014 RE: 2014 Accreditation Benchmarks and Thresholds Mid-Year Update This document reports national benchmarks

More information

Quality Health Care. Centers of Excellence Improving Quality Pay for Performance Literature. Quality Health Care

Quality Health Care. Centers of Excellence Improving Quality Pay for Performance Literature. Quality Health Care . Quality Health Care Centers of Excellence Improving Quality Pay for Performance Literature Quality Health Care Centers of Excellence The term Center of Excellence has been widely used and in many different

More information

See page 331 of HEDIS 2013 Tech Specs Vol 2. HEDIS specs apply to plans. RARE applies to hospitals. Plan All-Cause Readmissions (PCR) *++

See page 331 of HEDIS 2013 Tech Specs Vol 2. HEDIS specs apply to plans. RARE applies to hospitals. Plan All-Cause Readmissions (PCR) *++ Hospitalizations Inpatient Utilization General Hospital/Acute Care (IPU) * This measure summarizes utilization of acute inpatient care and services in the following categories: Total inpatient. Medicine.

More information

Data Analysis Project Summary

Data Analysis Project Summary of Introduction The notion that adverse patient safety events result in excess costs is not a new concept. However, more research is needed on the actual costs of different types of adverse events at an

More information

Post-acute care providers: Shortcomings in Medicare s fee-for-service highlight the need for broad reforms

Post-acute care providers: Shortcomings in Medicare s fee-for-service highlight the need for broad reforms C h a p t e r7 Post-acute care providers: Shortcomings in Medicare s fee-for-service highlight the need for broad reforms C H A P T E R 7 Post-acute care providers: Shortcomings in Medicare s fee-for-service

More information

Key Points about Star Ratings from the CMS 2015 Draft Call Letter

Key Points about Star Ratings from the CMS 2015 Draft Call Letter News From February 24, 2014 Key Points about Star Ratings from the CMS 2015 Draft Call Letter On February 21, 2014 CMS released the 2015 Draft Advance Notice and Call Letter for Medicare Advantage plans.

More information

2016 Summary of Benefits

2016 Summary of Benefits 2016 Summary of Benefits Health Net Healthy Heart (HMO) Alameda and Stanislaus counties, CA Benefits effective January 1, 2016 H0562 Health Net of California, Inc. H0562_2016_0171 CMS Accepted 09172015

More information

For Retirees of City of Memphis. Features that Add Value. Freedom of Choice. Quality Service Is Part of Quality Care

For Retirees of City of Memphis. Features that Add Value. Freedom of Choice. Quality Service Is Part of Quality Care For Retirees of City of Memphis Features that Add Value The Cigna Medicare Surround indemnity medical plan helps pay some of the health care costs that your Medicare Part A or Part B do not cover such

More information

The essential guide to. health care quality

The essential guide to. health care quality The essential guide to health care quality 1 NCQA Table of Contents INTRODUCTION A Letter from Margaret E. O Kane....................................... 4 CHAPTER 1 What Is Health Care Quality?.......................................

More information

CAHPS : Assessing Health Care Quality From the Patient s Perspective

CAHPS : Assessing Health Care Quality From the Patient s Perspective P R O G R A M B R I E F CAHPS : Assessing Health Care Quality From the Patient s Perspective The Agency for Healthcare Research and Quality's (AHRQ s) mission is to produce evidence to make health care

More information

Purchasers Efforts to Promote Better Information Technology

Purchasers Efforts to Promote Better Information Technology Purchasers Efforts to Promote Better Information Technology Peter V. Lee Pacific Business Group on Health The Health Information Technology Summit West March 7, 2005 Measuring Provider Quality and Cost-Efficiency

More information

Everything you ever wanted to know about Value-Based Purchasing* *But were afraid to ask

Everything you ever wanted to know about Value-Based Purchasing* *But were afraid to ask Everything you ever wanted to know about Value-Based Purchasing* *But were afraid to ask TAHFM - April 10, 2013 John Murray, MBA Director, Patient Experience Deric Hebert Director, Engineering Services

More information

Member Health Management Programs

Member Health Management Programs Independent Health s Member Health Management Programs Helping employees manage their health. Helping you manage your costs. Independent Health s Member Health Management Programs A Comprehensive Approach...

More information

Using Lean/6 Sigma Methodology to Facilitate Medical Home Implementation

Using Lean/6 Sigma Methodology to Facilitate Medical Home Implementation Using Lean/6 Sigma Methodology to Facilitate Medical Home Implementation Timothy Quinn, MD, MBA President, MercyCare Community Physicians The MercyCare System MercyCare Community Physicians is a physician-led

More information

Accountable Care Organization Workgroup Glossary

Accountable Care Organization Workgroup Glossary Accountable Care Organization Workgroup Glossary Accountable care organization (ACO) a group of coordinated health care providers that care for all or some of the health care needs of a defined population.

More information

UnitedHealthcare. Confirmed Complaints: 44. Quality Overview. How Often Do Members Complain About This Company? Accreditation Exchange Product

UnitedHealthcare. Confirmed Complaints: 44. Quality Overview. How Often Do Members Complain About This Company? Accreditation Exchange Product Quality Overview United Accreditation Exchange Product Accrediting Organization: NCQA Health Plan Accreditation (Marketplace ) Accreditation Status: Interim (Expires 1/215) Accreditation Commercial Product

More information

Quality Scorecard overall heart attack care overall heart failure overall pneumonia care overall surgical infection rate patient safety survival

Quality Scorecard overall heart attack care overall heart failure overall pneumonia care overall surgical infection rate patient safety survival Quality Scorecard s are required to report quality statistics to the s for Medicare and Medicaid Services (CMS) and the Department of Health (DOH). This information is made available at www.hospitalcompare.hhs.gov

More information

Quality Star Ratings on Medicare.gov

Quality Star Ratings on Medicare.gov Quality Star Ratings on Medicare.gov August 2015 2015 CMS National Training Program Workshop August 10 11 St. Louis, MO Quality Star Ratings Part of a larger effort at DHHS to transform our health care

More information

Performance Results for Health Insurance Plans

Performance Results for Health Insurance Plans WASHINGTON STATE COMMON MEASURE SET FOR HEALTH CARE QUALITY AND COST Performance Results for Health Insurance Plans DECEMBER 2015 Table of Contents Introduction... 3 About the Results... 4 How to Read

More information

Key Features of the Affordable Care Act, By Year

Key Features of the Affordable Care Act, By Year Page 1 of 10 Key Features of the Affordable Care Act, By Year On March 23, 2010, President Obama signed the Affordable Care Act. The law puts in place comprehensive health insurance reforms that will roll

More information

CMS Progress Toward Implementing Value-Based Purchasing

CMS Progress Toward Implementing Value-Based Purchasing Centers for Medicare & Medicaid Services CMS Progress Toward Implementing Value-Based Purchasing Thomas B. Valuck, MD, JD Medical Officer & Senior Adviser Center for Medicare Management Presentation Overview

More information

Medicaid Managed Care EQRO and MLTSS Quality. April 3, 2014 IPRO State of Nebraska EQRO

Medicaid Managed Care EQRO and MLTSS Quality. April 3, 2014 IPRO State of Nebraska EQRO Medicaid Managed Care EQRO and MLTSS Quality April 3, 2014 IPRO State of Nebraska EQRO IPRO provides a full spectrum of healthcare assessment and improvement services that foster the efficient use of resources

More information

Medicare Advantage Stars: Are the Grades Fair?

Medicare Advantage Stars: Are the Grades Fair? Douglas Holtz-Eakin Conor Ryan July 16, 2015 Medicare Advantage Stars: Are the Grades Fair? Executive Summary Medicare Advantage (MA) offers seniors a one-stop option for hospital care, outpatient physician

More information

Timeline: Key Feature Implementations of the Affordable Care Act

Timeline: Key Feature Implementations of the Affordable Care Act Timeline: Key Feature Implementations of the Affordable Care Act The Affordable Care Act, signed on March 23, 2010, puts in place health insurance reforms that will roll out incrementally over the next

More information

7/31/2014. Medicare Advantage: Time to Re-examine Your Engagement Strategy. Avalere Health. Eric Hammelman, CFA. Overview

7/31/2014. Medicare Advantage: Time to Re-examine Your Engagement Strategy. Avalere Health. Eric Hammelman, CFA. Overview Medicare Advantage: Time to Re-examine Your Engagement Strategy July 2014 avalerehealth.net Avalere Health Avalere Health delivers research, analysis, insight & strategy to leaders in healthcare policy

More information

phrase book a plain language guide to NQF jargon

phrase book a plain language guide to NQF jargon phrase book a plain language guide to NQF jargon NATIONAL QUALITY FORUM PHRASEBOOK 3 Your Guide to this Guide Every field develops its own terminology and jargon. Healthcare quality measurement is no

More information

Affordable Care Act at 3: Strengthening Medicare

Affordable Care Act at 3: Strengthening Medicare Affordable Care Act at 3: Strengthening Medicare ISSUE BRIEF Fifth in a series May 22, 2013 Kyle Brown Senior Health Policy Analyst 789 Sherman St. Suite 300 Denver, CO 80203 www.cclponline.org 303-573-5669

More information

Medicare Part C & D Star Ratings: Update for 2016. August 5, 2015 Part C & D User Group Call

Medicare Part C & D Star Ratings: Update for 2016. August 5, 2015 Part C & D User Group Call Medicare Part C & D Star Ratings: Update for 2016 August 5, 2015 Part C & D User Group Call Session Overview 2016 Star Ratings Changes announced in Call Letter. HPMS Plan Previews. 2016 Display Measures.

More information

For groups with 1 50 eligible employees. Taking the work out of employee wellness for small business

For groups with 1 50 eligible employees. Taking the work out of employee wellness for small business For groups with 1 50 eligible employees Taking the work out of employee wellness for small business Research shows that within 3 5 years, 86% of employers expect to have some type of wellness incentive

More information

About to Retire: Preparing for Medicare Patient Financial Services Agenda Medicare Enrollment Covered Services Medicare-covered covered Preventive Services Agenda, continued Advance Beneficiary Notice

More information

Paul Glassman DDS, MA, MBA Professor and Director of Community Oral Health University of the Pacific School of Dentistry San Francisco, CA

Paul Glassman DDS, MA, MBA Professor and Director of Community Oral Health University of the Pacific School of Dentistry San Francisco, CA Paul Glassman DDS, MA, MBA Professor and Director of Community Oral Health University of the Pacific School of Dentistry San Francisco, CA pglassman@pacific.edu Disclosures Direct a research center at

More information

Achieving Quality and Value in Chronic Care Management

Achieving Quality and Value in Chronic Care Management The Burden of Chronic Disease One of the greatest burdens on the US healthcare system is the rapidly growing rate of chronic disease. These statistics illustrate the scope of the problem: Nearly half of

More information

The Promise of Regional Data Aggregation

The Promise of Regional Data Aggregation The Promise of Regional Data Aggregation Lessons Learned by the Robert Wood Johnson Foundation s National Program Office for Aligning Forces for Quality 1 Background Measuring and reporting the quality

More information

Overview and Legal Context

Overview and Legal Context Impact of ACOs on Physician/Provider Membership Decisions 0 Overview and Legal Context Michael R. Callahan Katten Muchin Rosenman LLP Vice Chair, Medical Staff Credentialing and Peer Review Practice Group

More information

Making the Grade! A Closer Look at Health Plan Performance

Making the Grade! A Closer Look at Health Plan Performance Primary Care Update August 2011 Making the Grade! A Closer Look at Health Plan Performance HEDIS (Healthcare Effectiveness Data and Information Set) is a set of standardized measures designed to track

More information

Changes for Calendar Year 2015 Physician Quality Programs and Other Programs in the Medicare Physician Fee Schedule

Changes for Calendar Year 2015 Physician Quality Programs and Other Programs in the Medicare Physician Fee Schedule DEPARTMENT OF HEALTH & HUMAN SERVICES Centers for Medicare & Medicaid Services Room 352-G 200 Independence Avenue, SW Washington, DC 20201 FACT SHEET FOR IMMEDIATE RELEASE October 31, 2014 Contact: CMS

More information

Contra Cost Health Plan Quality Program Summary November, 2013

Contra Cost Health Plan Quality Program Summary November, 2013 Contra Cost Health Plan Quality Program Summary November, 2013 Mission Statement: Contra Costa Health Plan, along with our community and county health care providers, is committed to ensure our diverse

More information

The Triple AIM and the Affordable Care Act

The Triple AIM and the Affordable Care Act The Triple AIM and the Affordable Care Act Preparing for the Future: Alzheimer s Disease & Related Dementias Lawrence Ramunno, SVP, Medical Director Care Management and Integration June 15, 2013 1 If you

More information

By: Latarsha Chisholm, MSW, Ph.D. Department of Health Management & Informatics University of Central Florida

By: Latarsha Chisholm, MSW, Ph.D. Department of Health Management & Informatics University of Central Florida By: Latarsha Chisholm, MSW, Ph.D. Department of Health Management & Informatics University of Central Florida Health Disparities Health disparities refers to population-specific differences in the presence

More information

Summary of Benefits January 1, 2016 December 31, 2016. FirstMedicare Direct PPO Plus (PPO)

Summary of Benefits January 1, 2016 December 31, 2016. FirstMedicare Direct PPO Plus (PPO) Summary of Benefits January 1, 2016 December 31, 2016 FIRSTCAROLINACARE INSURANCE COMPANY FirstMedicare Direct PPO Plus (PPO) Chatham, Hoke, Lee, Montgomery, Moore, Richmond, Scotland Counties This booklet

More information

HealthPartners: Triple Aim Approach to ACO Development

HealthPartners: Triple Aim Approach to ACO Development HealthPartners: Triple Aim Approach to ACO Development Brian Rank, MD Medical Director, HealthPartners Medical Group October 27, 2010 HealthPartners Integrated Care and Financing System 10,300 employees

More information

GROUP MEDICARE SUPPLEMENT PLANS. S5753_081213_GB03_MN Internal Approval 08/13/2013

GROUP MEDICARE SUPPLEMENT PLANS. S5753_081213_GB03_MN Internal Approval 08/13/2013 2014 GROUP MEDICARE SUPPLEMENT PLANS S5753_081213_GB03_MN Internal Approval 08/13/2013 CREATE A HEALTHIER ORGANIZATION. Your employees are your organization s most valuable asset. As they retire, you want

More information

Hospitals and Health Systems:

Hospitals and Health Systems: Hospitals and Health Systems: An Inside Look at Employee Health Plan Strategies To Control Costs and Provide Access to Healthcare August 2010 Highlights Because of their dual role as benefit plan sponsor

More information

Report to Congress. Improving the Medicare Quality Improvement Organization Program Response to the Institute of Medicine Study

Report to Congress. Improving the Medicare Quality Improvement Organization Program Response to the Institute of Medicine Study Report to Congress Improving the Medicare Quality Improvement Organization Program Response to the Institute of Medicine Study Michael O. Leavitt Secretary of Health and Human Services 2006 Contents Executive

More information

Life & Health Insurance Advisor

Life & Health Insurance Advisor Life & Health Insurance Advisor MRCT Benefits Plus is a comprehensive employee benefits, wellness and Human Resources consulting firm offering a variety of financial services to businesses and individuals

More information

2019 Healthcare That Works for All

2019 Healthcare That Works for All 2019 Healthcare That Works for All This paper is one of a series describing what a decade of successful change in healthcare could look like in 2019. Each paper focuses on one aspect of healthcare. To

More information

New Dental Care Delivery Systems: Implications for People with Disabilities

New Dental Care Delivery Systems: Implications for People with Disabilities New Dental Care Delivery Systems: Implications for People with Disabilities Paul Glassman DDS, MA, MBA Professor of Dental Practice, Director of Community Oral Heath University of the Pacific School of

More information

ALBERTA S HEALTH SYSTEM PERFORMANCE MEASURES

ALBERTA S HEALTH SYSTEM PERFORMANCE MEASURES ALBERTA S HEALTH SYSTEM PERFORMANCE MEASURES 1.0 Quality of Health Services: Access to Surgery Priorities for Action Acute Care Access to Surgery Reduce the wait time for surgical procedures. 1.1 Wait

More information

Medical Management. G.2 At a Glance. G.3 Procedures Requiring Prior Authorization. G.5 How to Contact or Notify Medical Management

Medical Management. G.2 At a Glance. G.3 Procedures Requiring Prior Authorization. G.5 How to Contact or Notify Medical Management Page1 G.2 At a Glance G.3 Procedures Requiring Prior Authorization G.5 How to Contact or Notify G.6 When to Notify G.11 Case Management Services G.14 Special Needs Services G.16 Health Management Programs

More information

The Third National Medicare RAC Summit

The Third National Medicare RAC Summit The Third National Medicare RAC Summit Major Hospital Vulnerabilities II: Medical Necessity and Clinical Documentation Issues in Medicaid and RAC Audits Edmund L. Lafer, MD Temple University Health System

More information

Colorado Choice Health Plans

Colorado Choice Health Plans Quality Overview Colorado Choice Health Plans Accreditation Exchange Product Accrediting Organization: Accreditation Status: URAC Health Plan Accreditation (Marketplace HMO) Provisional Accreditation Commercial

More information