Fixed/Mobile Convergence and Beyond AMSTERDAM BOSTON. HEIDELBERG LONDON

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1 Fixed/Mobile Convergence and Beyond Unbounded Mobile Communications Richard Watson AMSTERDAM BOSTON. HEIDELBERG LONDON <S> NEW YORK. OXFORD PARIS SAN DIEGO SAN FRANCISCO SINGAPORE SYDNEY. TOKYO ELSEVIER Newn.es is an imprint of Elsevier Newnes

2 Contents Foreword Preface Acknowledgments Chapter 1: Unbounded Mobile Communications Communication Knits Societies Together The Business Value of Mobility Unbounded Mobile Communication Concepts UMC: What Is Needed? Are the Technologies Ready? What UMC Market Forces Are at Work? Convergence in the Market 13 Chapter 2: Mobile Communications: State of the Technology Wide Area Wireless Wireless LANs Clarifying Popular UMC Product Terms Are Customers and Vendors Ready for UMC? Analyst Predictions for UMC The Market Is Ready for UMC 35 Chapter 3: Unbounded Mobile Communications: What Is It? What Problem Does UMC Solve? Whose Problem Does UMC Solve? A UMC Agnostic Approach UMC Handover Logic UMC Alternatives The Mobile Enterprise 47 ix xi xv

3 vi Contents Chapter 4: UMC: An Overview of Technology Requirements and Considerations Mobile Handset Requirement Wireless LAN (WLAN) Requirement Voice-Optimized Ethernet Considerations Wide Area Wireless Considerations VoIP Requirement Hotspot and Hotzone Support PBX/iPBX Integration Considerations Network Security Considerations Solution Management Considerations 67 Chapter 5: UMC: Current Market Solution Overview Market Drivers for Mobile Communications Cellular Solutions Cover All Outdoors WiFi Solutions Cover Indoors UMC Carrier-Centric Architectures UMC Enterprise-Centric Architectures ROI Models and Solution Trends WLANAnternet vs. Cellular: A Commercial Battleground 84 Chapter 6: UMC: Layer 1 and 2 Media Requirements A Bit of History Cellular Networks WLAN/ Networks IEEE /WiMAX: The Future Looming ISM Interference Considerations 112 Chapter 7: VoIP: Layers 3 and 4, the IP Infrastructure VoIP: An Introduction Voice-over-IP Protocols Real-Time Protocol (RTP) VoIP Everywhere? Commercial Consumer VoIP Services 126 Chapter 8: Voice-Optimized Networks: The Network Orphan General Network Optimization Considerations Shared Media Allocation Converged Media Prioritization Network Congestion Management Readiness: A Summary 140

4 Contents vii Chapter 9: Mobile Handset Solutions Dual-Mode Handset Landscape Determine Your Mobile Handset Requirements 154 Chapter 10: Hotspot and Hotzone Access Wireless Internet Service Provider (WISP) v Access Considerations The Hotspot LANscape Hotspot Use Models Impact of Convergence Hotspot Security Considerations Application Barriers for Hotspots Future Wireless Freedom in Hotspots A Bright Hotspot Future 169 Chapter 11: Security Considerations UMC Security Considerations: A View of the Landscape Cellular Security: An Overview WLAN Security: An Introduction Security Implementation Options Balancing Security with QoS Multi-AAA Authority Overview UMC Registration and Security Considerations 183 Chapter 12: PBX Features and Integration PBX Features: An Introduction PBX Integration Challenges Integrated Solutions PBX and ipbx Interoperability Future UMC Feature Supplementary Service Requirements Network-Specific Implementation Challenges PSTN Interconnect Options 201 Chapter 13: UMC Management and Statute Conformance Considerations AAA Management Requirements Physical Security Concerns UMC Policy Management CALEA/Lawful Intercept Support HIPAA: Healthcare Considerations E911 /Emergency Response Support Securities Exchange Commission Considerations 213

5 viii Contents 13.8 Presence Management Cost-Control Policies 214 Chapter 14: Mobilizing Applications Telephony/ Instant Messaging/SMS Push-to-Talk Wireless Video: Monitoring and Conferencing Vertical Market Opportunities Mobile Location-Based Services Mobile Application Summary 224 Chapter 15: The Final Challenge: Sales/Support Channel Considerations What Drives UMC Sales? The UMC Purchase Challenge 228 Chapter 16: Unbounded Mobile Communications: Beyond FMC Nothing But Change in the Future Handset Evolution Major Technology Changes Presence in the Future Major Vendor Trends UMC: FMC and Beyond 249 Glossary 251 Index 257 -

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