Key aspects of the new franchises across the North

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1 The Northern and TransPennine Rail Franchises The DfT and Rail North recently announced the outcome of the bidding process for the Northern and TransPennine and the award of franchises from April 2016 onwards. This note sets out the outcome of the franchise processes and what it means for West Yorkshire and York. The franchises are to be awarded as follows The winning bidder for the new Northern franchise starting in April 2016 is Arriva Trains North. The Northern franchise will run for nine years with a possible one year extension The winning bidder for the TransPennine franchise starting in April 2016 is First. The TransPennine franchise will run for seven years with a possible two year extension Key aspects of the new franchises across the North Over 500 new-build carriages, will be introduced across both franchises. A mix of new diesel and electric units on Northern and, on TransPennine, 125mph intercity bimode trains (that run on both diesel and electric). All Pacer units will be withdrawn by the end of All remaining rolling stock to be refurbished by more carriages on Northern services by % extra morning peak capacity on Northern into the major cities by the end of % extra morning peak capacity on TransPennine Express into the big cities by 2019 Free wi-fi on trains and some stations, with on-board entertainment and real-time passenger information. Stations will be improved, with over 30m of investment, including interactive ticket vending machines 45 currently unstaffed stations will be staffed for at least part of the day. Automatic compensation for delays for registered season and advance purchase ticket holders. More train services will run, including on Sundays. Northern Connect will provide a range of longer distance providing an inter-city standard of service using new and upgraded trains. Initiatives to improve customer service setting the train operators challenging customer satisfaction targets. There will be increased support and funding for Community Rail. The new train operators will cooperate with local smart ticketing schemes, simplify fares, and improve the door-to-door journey experience for passengers. The Northern franchise requires the train operator to convert at least 50% of trains to enable drivers to operate the passenger doors at station stops. The government will receive 400 million in premiums from First TransPennine Express Limited over the life of a previously subsidised franchise. The amount of annual subsidy for the Northern franchise will be reduced by 140 million by the end of the contract. 1

2 How The New Franchises Will Benefit The North of England Significant economic benefits for the region, supporting business, tourism and job growth and contributing to the prosperity of the north of England through better connections and faster journeys. Reduced crowding more seats at the busiest times and fewer people having to stand. Improved customer service and increased passenger satisfaction. Customer and community engagement better communications with passengers and local communities. Enhanced connections with other forms of transport making it easier for passengers to use a mixture of trains and other transport options for their journeys The franchises will be managed in the North of England (Leeds) by Rail North working in partnership with the DfT How The New Franchises Will Benefit West Yorkshire & York Capacity improvements - rail commuters into Leeds will benefit from an almost 52% increase in the number of seats in the morning peak on TransPennine Express trains and a 40% increase in the number of passengers that can be carried on Northern trains. Commuters into other towns and cities will experience a similar uplift. New and refurbished rolling stock all long distance TransPennine Express services will operate with 44 new intercity 125 mph trains; refurbished 185 units will operate the stopping service. Northern will provide 98 new trains (281 carriages). New diesel trains will be introduced on the Northern Connect services. New electric units will be introduced on Airedale and Wharfedale Lines. Existing rolling stock remaining in the Northern franchise will be refurbished to improve the customer experience. Northern Connect the following services operating under the Northern Franchise will be provided with new trains, customer host, enhanced station facilities and new ticketing products Manchester Airport-Halifax-Bradford Liverpool-Manchester-Halifax-Bradford Chester-Warrington-Manchester-Bradford- Leeds via Calder Valley Nottingham-Sheffield-Leeds-Bradford Blackpool-Preston-Bradford-Leeds-York Hebden Bridge, Wakefield Kirkgate, Sowerby Bridge, Todmorden, New Pudsey, Halifax and Bradford Interchange will all become Northern Connect stations, staffed 0600 to 2200 daily, with catering facilities and free Wi-Fi. Increase In Staffed Stations - The following currently unstaffed stations and will have staff available to assist passengers for at least part of the day: Saltaire, Steeton and Silsden, Burley Park, Castleford, Crossflats, Burley in Wharfedale, Mirfield, Frizinghall, South Elmsall, Brighouse, Headingley, Outwood, Morley, Glasshoughton, Bramley, Woodlesford, Batley, Sandal and Agbrigg, Fitzwilliam, Normanton, Pontefract Monkhill, East Garforth, Baildon, Ben Rhydding, Mytholmroyd and Knottingley. 2

3 Passengers travelling to/from Leeds will benefit from Increased capacity of trains at peak times on most routes Increased capacity and frequency of trains to Manchester Additional hourly TPE service to Newcastle and Edinburgh Additional hourly fast service to Sheffield, reduced journey time to Nottingham and direct service to Lincoln Passengers travelling to/from Bradford will benefit from Increased capacity and an extra train per hour to Leeds from Interchange A new hourly direct link to Wakefield, Sheffield, Chesterfield and Nottingham One extra train per hour to Manchester, with enhanced links on evenings and Sundays New direct links to Liverpool, Chester, Warrington and Manchester Airport Improved Sunday services Passengers travelling to/from York will benefit from Increased capacity and faster journeys to Leeds and Manchester Additional hourly TPE service to Newcastle and Edinburgh An hourly Northern service to Selby and Hull. An additional hourly Northern service direct to Scarborough Sunday services to Carlisle Passengers travelling to/from Huddersfield will benefit from Increased capacity and faster journeys to Leeds and Manchester Additional hourly TPE service to Newcastle and new link to Edinburgh Earlier morning links to/ from Bradford Ticket office improvements Passengers travelling to/from Halifax will benefit from One extra train per hour to Manchester, with enhanced links on evenings and Sundays New direct links to Liverpool, Chester, Warrington and Manchester Airport Improved Sunday services Passengers travelling to/from Wakefield will benefit from One extra train per hour to Sheffield via Westgate New direct link to Lincoln from Kirkgate, link to Nottingham switches to Westgate Improved Sunday services Passengers travelling to/from Castleford/ Pontefract will benefit from One extra train per hour to Leeds from Pontefract via Wakefield Westgate Improved Sunday services Changes To Services the following summarises the changes to timetables. These will take place in stages from December 2017 onwards 3

4 Route Airedale Line/ Settle & Carlisle Changes Additional PM peak departures from Leeds. Increase to 7 trains per day to Lancaster via Skipton, with an extra train on Sundays. One extra train departing Leeds for Settle & Carlisle between 1600 and 1900, and two extra services on Sundays One extra train per hour to Manchester, with a significantly enhanced evening service and double the current hourly frequency on Sundays. Calder Valley Line New direct links to Liverpool, Chester, Warrington and Manchester Airport, as part of the Northern Connect network. Additional train per hour between Bradford Interchange and Leeds, Sheffield and Nottingham as part of the Northern Connect network Earlier morning services between Huddersfield and Bradford Hallam Line Leeds Wakefield Kirkgate Sheffield will operate to Lincoln. Leeds Moorthorpe Sheffield stopping service will double in frequency to hourly on Sundays Harrogate Line Four trains per hour to Harrogate between 0700 and 1900 (in combination with Virgin East Coast), plus enhanced evening services. The additional Northern services to Harrogate will be limited stop 20% faster. Later evening services Harrogate to York. Increased frequency on Sundays to Harrogate and Knaresborough Huddersfield Line The Northern Leeds Huddersfield and Huddersfield Manchester Victoria stopping services will transfer to TransPennine Express who will provide a Leeds Huddersfield Manchester stopping service. Some intermediate stations will have a new direct link to Manchester. This arrangement will change further on completion of the electrification and capacity project. Slaithwaite and Marsden will have a direct hourly service to Leeds. TransPennine Express Six trains per hour between Leeds and Manchester ( the current five plus a stopping service Three extra TransPennine Express services per day to Hull Penistone Line Sunday service - 11 trains per day. Currently 8 trains per day 4

5 Route Pontefract Line Changes Double the frequency of trains from Knottingley and Pontefract to Leeds by extending the current Knottingley to Wakefield service to Leeds; giving a new link to Leeds from Featherstone, and Streethouse. Sunday services increase to one train per hour. Wakefield Line Increase to an hourly service on Sundays. Through Northern Connect services from Leeds to Sheffield and Nottingham via Wakefield Westgate Wharfedale Line Additional PM peak departures from Leeds. Hourly Bradford to Ilkley service on Sundays York and Selby Lines inc other York services Leeds to Selby service extended to Hull Hourly York Selby Hull service Two trains per hour York Malton - Scarborough Timescales Northern Franchise Dec 2016 Dec 2017 Dec 2018 Dec 2019 Dec 2020 Call centre open 22 hours per day Mobile barcode tickets introduced Travel Safety Officers on the network 77 more carriages introduced 400 more Sunday services More off-peak trains New automatic ticket gates at 8 stations New customer mobile app Direct debit season ticket purchase, print at home ticketing Peak and off-peak discounted multi-journey tickets (carnets) 92 new carriages introduced, a net increase of 19 carriages Northern Connect introduced on 5 routes All Pacers removed 163 new carriages introduced Wi-Fi available on all services Train refurbishment programme complete Northern Connect introduced on further 7 routes Now over 2,000 additional services in total each week All metropolitan stations staffed 217 virtual ticket office machines installed Capital investment in station improvements complete, including 250 extra car park 5

6 spaces. Northern Connect stations fully staffed, with Wi-Fi and catering 2021 Ticket vending machines installation programme complete more carriages introduced 2025 End of franchise TPE Franchise Dec 2016 Introduce customer loyalty rewards scheme Free Wi-Fi available at all TPE stations Dec 2017 New 125mph rolling stock begins to enter service. Capacity uplift compared to May14, increase in morning peak seats: by more than 30% into Leeds, Manchester- Leeds-Newcastle services doubled to two per hour Mobile-enabled website in operation Discounted advance fares available for students aged and for job-seekers. Free Wi-Fi available on all Anglo-Scottish routes Station improvements at MIA, Cleethorpes and Scarborough New Click-and Collect service facilities at nine stations Dec 2018 Capacity uplift compared to May14: increase in morning peak seats by more than 50% into Leeds, Free Wi-Fi available on all trains All retained Class 185 DMUs fully refurbished. New cycle parking facilities (535 spaces ) at nine stations Dec 2019 Extension of services beyond Newcastle to Edinburgh, with new build trains Capacity uplift compared to May14: increase in morning peak seats by more than 50% into Leeds, Dec 2020 All new 125mph trains in operation (from April) 2023 End of franchise This document was produced by West Yorkshire Combined Authority and has been utilised (but not amended other than this sentence) by West & North Yorkshire Chamber of Commerce to provide information to businesses. 22 December