ORCA Opportunity to Reduce Criminal Activity Turning Point Scotland, Northern Horizons In Partnership with Grampian Police

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1 ORCA Opportunity to Reduce Criminal Activity Progress Report - 1 st Oct 11 to 31 st Mar 1 Turning Point Scotland, Northern Horizons In Partnership with Grampian Police 1

2 CONTENT INDEX Introduction 3 Aims 3 Referral Process 3 Service Provision 4-5 Outcome Monitoring 5 Outcomes Grampian Police 6 Outcomes Turning Point Scotland 7 Statistical Breakdown 7-1 Service User Feedback 1 Police Feedback 11 Challenges to the Service 11 Conclusion 1

3 Introduction The ORCA programme is funded by Aberdeenshire Alcohol and Drug Partnership and delivered by Turning Point Scotland. The ORCA programme is delivered by one full time member of staff across North Aberdeenshire. The service provides individuals the opportunity to access intensive structured support to address their offending, tackle their substance misuse and associated behaviours through a range of interventions. Statistical evidence provided by Grampian Police (page 8) clearly demonstrates that the harm inflicted onto communities by these individuals has reduced following involvement with the ORCA programme. Aims The service aims to provide intensive support service to persistent substance misusing offenders whose crimes are low tariff/high volume and most notably acquisitive or antisocial in nature. The service aims are: To engage, maintain contact and motivate service users in contact with the project. To impact on and reduce their overall rate of offending in individual service users, thereby reducing offending within the targeted geographical area. To offer an opportunity to motivate service users to stabilise and reduce their substance misuse and its related harm. To increase access to community based services such as lifelong learning/ community education, employment, health, benefits and housing. To overall impact on community safety/wellbeing in the targeted area. The Process of Referrals Service users referred to ORCA are required to meet the following criteria: Persistent substance-misusing (alcohol and drug) offenders whose crimes are low tariff/high volume, most notably acquisitive or anti social in nature. Reside in North Aberdeenshire. Have the willingness and capability to participate in a structured programme of interventions. Grampian Police refer service users directly into the service as they appear in court from custody or through police intelligence in respect of their anti-social behaviour or offending. Referrals can also be taken from partner agencies in co-operation with the police if they fit the criteria for referral to the project. The caseworker regularly attends Peterhead and Banff Sherriff Courts where there is an established positive working relationship. Service users may also be referred through the courts. 3

4 Service Provision Assessment All service users go through a comprehensive assessment process considering their substance misuse, historical and current offending pattern, custody record, previous support interventions, social circumstances and personal motivation. This information is gathered using the SMR5 document and the Single Shared Assessment (SSA). The use of these tools assists in measuring the service user s willingness to respond and engage in the process and begins to establish a trusting working relationship. From this the ORCA caseworker then assists the service user to design a person-centred recovery orientated support plan, with emphasis on those needs most significant to offending and pertinent to the individual. Service users are also expected to complete information sharing consent forms. To date there have been no refusals to participate in the collection of personal data and information. Partnership Working The ORCA caseworker will make initial contact and carry out the initial assessment. If other agencies such as Substance Misuse Team Health and/or Social Work, Criminal Justice Social Work (CJSW) or a range of other community based support services are to be involved the ORCA caseworker will make a referral to the relevant service. A high level of communication with other agencies and the ORCA caseworker facilitates good information sharing which promotes a better recovery plan and overall service for the service user. It was recognised when the service was redesigned that in order for ORCA to work most effectively, good working relationships needed to be established with the local Sherriff and Procurator Fiscal. Representatives from the partner agencies met with the Sherriff and Procurator Fiscal from Peterhead Sherriff Court and informed them of the work to be carried out by ORCA. Establishing this relationship at the onset has proved invaluable as where a condition of sentencing was dependent on engagement with ORCA, service users have made significant progress since this has been implemented. Over the past year there have been an increasing number of referrals from the Banff area. The ORCA caseworker has engaged and developed positive relationships with CJSW and solicitors working within Banff Sheriff Court. Service Delivery The service is delivered through one to one appointments either at a relevant office, an outreach office or (if relevant and following a risk assessment) in the service user s home. The caseworker offers a minimum of twice weekly one to one meetings with service users during the initial participation time; nominally weeks 1-4 however this may vary with individual need. Following the initial participation time appointments are kept to one per week per service user due to the travel and logistics in covering a caseload of active clients. Areas covered in the one to one sessions are the setting of targets and goals, addressing offending behaviour/patterns, victim awareness, stabilisation, anger management, relapse prevention, 4

5 triggers, relationships, alcohol awareness (brief intervention), drugs awareness, overdose awareness, lifeskills, housing and health issues. These sessions also allow for sign posting on to other services when required. Group Work Service Users can be referred onto a range of groupwork provided by Turning Point Scotland - Northern Horizons, Aberdeenshire Council Housing and Social Work Criminal Justice Services and the Community Substance Misuse Team, NHS, Aberdeen Foyer, Smart Recovery and locally run self help groups, including peer support and mutual aid. These groups cover a wide range of areas including acupuncture detox, drop in, life skills, employment, benefits, recovery, art therapy, relapse prevention and health issues. Outcome Monitoring From the inception of the ORCA project we have focused on clearly defined and agreed outcome monitoring systems. These systems had to be constructed keeping the chaotic nature of the service users in mind. The following data is kept: Number of service users open at the start of the reporting time frame- 17 Number of referrals 4 Number of referrals attending initial interview and starting programmatic work -, non-attendance (one received custodial sentence) Number of referrals completing programmatic work in co-operation with Grampian Police - 5 Numbers under statutory orders - 7 Number complying with statutory orders 7, 5 have completed orders Measurement of positive impact i.e. changes in social circumstances, housing, training, reduced alcohol use, reduced drug use (page 7) The worker and service user s self-reporting of physical changes such as weight gain, oral hygiene, general health and well-being (page 7) Those referred to the ORCA programme are also recorded on the Waiting Times Database for the 5 week referral to treatment HEAT target. All referrals have met this target during the reporting period. 5

6 Outcome Information Provided by Grampian Police Grampian Police have provided statistics which detail the level of offending for those who have been referred to the ORCA programme. The graph below details the number of crime files for all individuals referred in the year prior to them being referred to ORCA and crime files whilst participating in the ORCA programme. Client Date of Referral 1 9/8/11 & 19/1/11 Offences committed 1 Months Prior to Referral Offences committed 1 Months after Referral (Or to date) +ve / - ve Comment Closed returned to work & moved out of area 7//9 4-4 To date 3 16/3/9 8-6 To date 4 31/3/9 3-3 To date 5 7/9/ To date 6 14/3/1 1-1 To date 7 5/1/1 To date 8 7/1/ To date 9 18/3/1 1 1 To date 1 9/5/ To date 11 // Closed, referred to shared care 1 13/3/ To date 13 4/3/11 - Closed, Returned to Work 14 8/3/ To date 15 1/1/ Closed, Prison * 16 6/4/ To date 17 1/9/ Closed 18 1/6/ Closed, Rehab 19 14/6/ To date 8/8/ To date 1 8/8/ To date *Sentenced for an offence committed prior to engagement with the ORCA programme following a breach of bail conditions - they did not attend appointments with CJ Social Worker. 6

7 Turning Point Scotland Outcomes Measurement Tool Turning Point Scotland has developed a custom built database to record outcomes for service users. During engagement with the ORCA programme these self reporting outcomes are measured at initial assessment, at each subsequent review (1 weekly) and at discharge. The ORCA caseworker supports the service user through this process. Outcomes recorded are Criminal Activity, Substance Misuse, Social Functioning, Risk Behaviour, Psychological Wellbeing and Physical Health. No. of Completed Outcome Reviews Criminal Activity Psychological Wellbeing Social Functioning Positive Negative No Change Outcomes Statistical Break Down Service Users - 1st October 11 to 31 st March 1 by Geographic Area: Geographic Area Peterhead Fraserburgh Banff Turriff 7

8 During the reporting period ORCA received 3 referrals. These referrals are mainly from the Banff area as shown below: Peterhead Fraserburgh Banff Turriff Geographic Area Service Users - Age and Sex (1/1/11 31/3/1): Under Age Group Male Female The predominant age range has been between twenty and forty, with the twenty to thirty male bracket being significantly high. This reflects the service user group we would expect, which is already established in the alcohol/drug and offending lifestyle. 8

9 Service Users by Identified Problematic Substance and Gender: Drugs Alcohol Drugs & Alcohol Age Group Male Female This graph illustrates that within the male population a higher majority of referrals present with problematic illicit drug issues. Appointment Attendance: Oct/Nov Dec/Jan Feb/Mar Age Group Offered Attended Did Not Attend Cancelled by Service The above graph shows a low level of non attendance, which is surprising due to the national poor attendance rates of service users in substance misuse and criminal justice services. 9

10 Closures: Reason for Closure Transferred to Shared Care Employment In Rehab Did Not Engage Imprisoned The above illustrates the referrals that no longer have contact with the ORCA programme. We were unable to gain contact with 1 individual, 1 received a custodial sentence for offences committed prior to referral to ORCA. 4 service users have successfully completed the programme, of whom managed to secure employment, 1 moved on to residential rehab and the other to shared care. Service User Feedback Service users are asked to provide feedback through a variety of methods including participation in service user forums, questionnaires, at assessment and review stage. This provides an opportunity for service users to express their views on the support delivered and influence future service provision. Noted below are statements from service users: ORCA worker has helped me a lot. I have seen a big change with a different worker, doing paperwork now and normal things i.e. going for coffee. Went to dentist because my worker said I should, without that I would not have gone and having my teeth has really helped my self esteem I like having someone to speak to who is able to help My worker has supported me through loads of stuff not just my offending but my drug use and relationship stuff which has helped me turn things around. Thanks an afa lot just for listening, its fine to have someone who will listen If it hadn t been for ORCA supporting me I would have ended up in jail 1

11 Police Feedback The benefits of the ORCA project are simple to define - it offers chaotic young people the chance to move away from risky, offending behaviour to a life of greater stability and fulfillment. This report demonstrates how effective positive engagement can allow individuals to look at their lifestyle and offending, the impact this has on others and how, with appropriate support, a change in attitude can help themselves and others. I am delighted that Grampian Police and Turning Point Scotland do such positive business so well together and that the ORCA project offers such positive outcomes for it's clients in times of difficulty in their lives. Lorna Heppolette, Substance Misuse & Education Sergeant, Grampian Police. Challenges to the Service It is evident the ORCA project is successful; however there are many areas which provide challenges to the caseworker who delivers the service on a daily basis. The vast geographical area which the project covers (North Aberdeenshire) and associated travel time can prove to be problematic when making the allocation of two appointments per week. Generally the chaotic lifestyle of many service users can lead to high amounts of appointments being cancelled and not attended. The level of engagement and commitment of individuals referred to the ORCA programme continues to surpass expectations. When reflecting on this service users have given feedback that this is due to several factors, including the positive relationship developed with the ORCA caseworker, the proactive approach taken, quicker access to treatment services and the project being based within the voluntary sector. Many of the service users referred to ORCA are homeless and may be sofa surfing (moving daily between friends/family homes). Initially it can be difficult to gain contact as they may not have an address and no telephone number. The caseworker has been very proactive in trying to overcome this barrier though use of her local knowledge and positive working relationships with other agencies. Mobile phone signal in the locality is varied and as a result it can be difficult to maintain contact through this method. The use of text messaging, particularly for this hard to reach user group has proved to be a successful method of communication. The ORCA worker has established good working relationships with Scottish Prison Service and this has helped to promote a greater degree of communication between ORCA and SPS. New challenges lie ahead with the changing population of Peterhead Prison and the opening of HMP Grampian which we anticipate will bring relationships between SPS and ORCA ever closer. 11

12 Conclusion In conclusion to this report it is evident that there has been a marked engagement from what at times can be seen as a difficult to support, chaotic group of individuals. This level of engagement has resulted in a considerable decrease in crime files when compared against the previous year s reporting. It is apparent from the reduction in crime files for those referred that there is a significant impact for both individuals and the local community. During the past four years it is evident that ORCA has been a successful example of partnership working between enforcement and support services. This partnership has enabled us to target offenders in the community who may not have previously been in contact with services and were posing a significant risk due to their anti-social behaviour and low level persistent offending. From the outset of this reporting period there has been minimal contact with Grampian Police other than exchanging referrals. We would hope that this contact would be increased in the next reporting year in order to maintain the flow of information and direct the appropriate individuals to the ORCA programme. The positive working relationships established with a range of services within North Aberdeenshire has ensured wraparound support is available to all individuals engaging in the ORCA programme. The overall aim of the service was to reduce antisocial behaviour and low level crime and the statistical information from Grampian Police indicates this has been successful. ORCA has embedded itself within community based support services and it is hoped it will continue to improve the quality of lives for those referred and that of the local community over the coming years. Angela West ORCA Caseworker Turning Point Scotland Karen Watson Service Manager Turning Point Scotland 1

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