A Letter of Proposal

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1 A Letter of Proposal U.A.C.G. & Associates is a Florida based firm specializing in the recovery of both domestic and international accounts receivable, while implementing the expertise, experience and systems we have at our disposal on your behalf. With United Asset Collections Group, you'll have the skill and expertise needed to collect business-to-business debt, delivering improved cash flow and reduced days outstanding. Complete familiarity with those laws and regulations specific to the collection industry both domestically and internationally, as well as the periodic changes in those statutes. Careful monitoring of account related activities, by use of the latest in computerized systems and office practices. Submission of Status Reports to our clients, on request, through our Account Executives and Customer Service Department Availability of a Legal Department, which stands ready to process accounts through to judgment, should conventional procedures fail to produce satisfactory results. (We traditionally have less than 1% of all cases in legal process) Satisfied clients are our best advertisement and a substantial volume of new business emanates from client referrals. We are always eager to meet and exceed any requirement and surpass in performance any agency you may have used in the past. Thank you for allowing us the opportunity to introduce our organization. We look forward, hopefully, to a long and mutually rewarding business relationship. Jonathan E. Burke President

2 Commercial Collection s Knowledge and Experience With A Personal Touch At United Asset Collections Group, we know our clients have different reasons for allowing their accounts to become delinquent. Sometimes it is merely an unwillingness to pay. At other times, it may be temporary financial hardship or an over-extension of resources. These debtors may want to pay, and repeated demands may aggravate the problem. On the other hand, if they are treated professionally, they may remain loyal customers. With our sophisticated credit research and investigation techniques, we will discover all details regarding the debtor's financial condition, giving us the information we need to make decisions about how best to collect the account. Then, we'll work with you and advise you on the progress made to get the money in hand. We believe litigation should be a last resort. Instead, we determine the best way to collect the account, using debt recovery technology, written and verbal techniques, as well as personal, onsite visits when necessary. Our impeccable professionalism helps you avoid losing future sales to your competitor by allowing you, whenever possible, to retain the customer and continue your relationship. At United Asset Collections Group, we know debtors aren't all alike. Our goal is to offer the personalized service that meets the specific needs of each of your delinquent accounts. United Asset Collections Group is a strictly contingency based firm. To find out more about our rate s please contact your sales associate. So they could determine the best rate possible for your company. *No Collection, No Fee! *Online Access To Claims Anytime *Nationwide Coverage *Fully Licensed And Bonded *Corporate Profile Searches *Demand Letters *International Collections *Pre-Litigation Department *Legal Forwarding *Professional Skip-Tracing

3 Collection Codes The below Codes are guidelines to how we start the collection on a Past Due Bill or a NSF Check. When placing a claim you can choose how we start the collection process. Audit Approach Our collectors start by stating; we are trying to clear up some outstanding invoices for XYZ company. Your name was on the list and a review shows your account past due. When do you expect to get this account current, and can we help? Code 1 Soft Approach We place phone calls & send demand letters to the debtor, in order to make the debtor aware there is a collection problem and that a third party is now involved. It is a slap on the wrist and a "Let's get this paid up right away." In a lot of cases this approach is all that is needed to get this matter resolved. Code 2 Strong Approach We then place phone calls and send strong demand letters indicating serious action will be taken if the debt is not retired right away. There will be a sense of urgency in getting this account promptly paid. Code 3 Action Approach Additional phone calls and special correspondence will be sent. We will let the debtor know we have legal representation in the debtor s area and are prepared to forward to the attorney if they refuse to respond. Code 4 Attorney Approach We have a collection Attorney in the debtors' locale contact and make demands to assist in debt recovery and attempt to collect prior to litigation. Code 5 Litigation If all of the above efforts fail to collect your account, we will consult with you to see if it would be feasible to sue the debtor. If a suit seems appropriate, our attorney will submit suit requirements for your approval.

4 Online Access You may review and check the status of your claims any time you wish via our website. Once you establish a username and password, you will see an alphabetical listing of your accounts. You may then click on each account and actually read our collection notes. You are able to add notes as well as place accounts online. You will have the ability to get the status of a claim when it is convenient for you 24/7. Field Investigator Contact The strength of our involvement as a third party (with full-service investigative capabilities) insures maximum motivation for debtors to resolve their accounts. This true extension, not duplication, of your in-house effort gives you the results you desire. If phone calling and letter writing could have collected your money, it would have. The facts available in our initial asset and liability investigation normally reveal more information for our clients than most services can provide during the full course of their involvement. Flexible Approach United Asset Collections Group maintains a client profile that identifies the tenor of the collection tactics you want us to use on your accounts. Our standard objective is to collect your accounts while maintaining your relationship with your customer. However, each contact becomes more threatening as circumstances warrant. Further, if you have an account that requires immediate legal action, we can usually get a suit filed within 24 hours, depending on the jurisdiction. Credit Reports & Reporting United Asset Collections Group works with Experian, Dunn & Bradstreet, CreditInfo USA and several other credit reporting agencies as well as other services to ensure we are always providing our client and potential clients with the most up to date information on any company they would like a credit report on. Since our firm works so closely these reporting agencies we are able to easily submit any accounts that our clients place for collections to them to affect their credit rating.

5 Licensed, and Bonded United Asset Collections Group is a fully, licensed, and bonded debt collection agency with a proven track record of compliance with state and federal regulatory agencies. Corporate Profile Searches This is a very useful tool to see the financial background of one of your customers. It is confidential and they have no idea we are checking their company. Most of our clients couldn t live without the Corporate Profile Search. It is suggested to do the profile search when you have a customer who is days past due or when they begin to give you any red flag signs. With the search we are able to see if the customer has any judgments, tax liens, bankruptcies, etc. If they have been placed for collections with us in the past 5 years we can also check on UCC1 filings and how their corporation stands. We may also find other telephone numbers, and contact people within the company which you may use to expedite your own internal collections. This means that you will be able to make a better decision on the next step to take with that account. International Receivables U.A.C.G & Associates has taken a step forward regarding International Receivables. Many of our clients are expanding into the Global Market Place, and as in any market expansion, they are incurring more and more delinquent receivables. Therefore, we at United Asset group have expanded our services to accommodate our clients needs. Through the international detective network we currently use, we have established a network of agents physically based in the specific country where your delinquent account is located. These agents have established excellent personal contacts with U.S. based embassies that assist United Asset Group in the collection of your receivables. This gives United Asset Group the ability to have, on your behalf, not only bilingual investigators, but also representatives from the U.S. Embassy near your delinquent customer s place of business. Pre-Litigation Program When a debtor company is suffering financial problems, time is of the essence. Our firm realizes that most attorneys do not attend law school to become debt collectors. For this reason alone, many attorneys use United Asset Groups pre-litigation program to assist them in debt collection. (If you are interested in our Pre-Litigation Program please request more info)

6 Account Placement Form Date: Sales Rep: Company Name: Contact: Rate: Client Number: Phone: Fax: Debtor Name: Client Ref #: Address: Address 2: City: Zip: Phone: State: Contacts: Fax: Cell: Alt #: Amount Due: Last Invoice Date: # Of Invoices: Last Invoice Number: Notes: Please Send Over All Documentation Regarding This Account All Invoices And Any Pertinent Back Up Supporting You re Debt N.S.F. Checks, Etc.

18352 Dallas Pkwy Suite 136-207 Dallas, TX 75287 ph: 972-268-6200 fax: 888-762-8279 cmbcollect.com

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