Software Requirements, Version 2015_01_12

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1 Software Requirements, Version 2015_01_12 Product / Version DSM DSM DSM Server Software (EN) Windows Server 2008 R2 Standard, Enterprise, Datacenter, Core (all SP) Windows Server 2008 Standard, Enterprise, Datacenter (all SP) Windows Server 2003 R2 Standard, Enterprise, Datacenter (all SP) Windows Server 2003 Standard, Enterprise, Datacenter (SP1 or higher) Windows Server 2012 ¹ Windows Server 2012 R2 ³ Software (DE) Unterstützte Betriebssysteme: Windows Server 2008 R2 Standard, Enterprise, Datacenter, Core (alle SP) Windows Server 2008 Standard, Enterprise, Datacenter (alle SP) Windows Server 2003 R2 Standard, Enterprise, Datacenter (alle SP) Windows Server 2003 Standard, Enterprise, Datacenter (SP1 oder höher) Windows Server 2012 ¹ Windows Server 2012 R2 ³ Additional supported Operating Systems for Depots: Windows 8 ² Windows 8.1 ² Windows 7 Professional, Enterprise, Ultimate (all SP) Windows Vista Ultimate, Enterprise, Business (all SP) Windows XP Professional SP3 (x86) Windows XP Professional SP2 (x64) Current service packs are recommended. Please also install on http-depots: IIS 6.0 (or higher), activate WebDAV Please also install on Business Logic Server (BLS): Für Depots zusätzliche unterstützte Betriebssysteme: Windows 8 ² Windows 8.1 ² Windows 7 Professional, Enterprise, Ultimate (alle SP) Windows Vista Ultimate, Enterprise, Business (alle SP) Windows XP Professional SP3 (x86) Windows XP Professional SP2 (x64) Aktuelle Service Packs werden empfohlen. Zusätzliche Software auf http-depots: IIS 6.0 (oder höher), mit aktiviertem WebDAV Zusätzliche Software auf dem Business Logic Server (BLS): IIS 6.0 (oder höher), WebDAV aktivieren.

2 IIS 6.0 (or higher), Activate WebDAV..net Framework 3.5 SP1 PowerShell 2.0 (only when using virtualization feature) Suitable database system (only when using BLS as database server) Please also install on database server: SQL 2014 ³ * SQL 2012 Express (all SP) SQL 2012 Server (all SP) SQL 2008 R2 Express (all SP) SQL 2008 R2 Server (all SP) SQL 2008 Express (all SP) SQL 2008 Server (Enterprise Ed.) (all SP) SQL 2005 Express (SP1 or higher) SQL 2005 Server (SP1 or higher) ¹ Version Build 2070 and later ² Version and later ³ Version and later * only experimental.net Framework 3.5 SP1 PowerShell 2.0 (bei Nutzung der Virtualization- Anwendung) Geeignetes Datenbank-System (bei Nutzung des BLS als Datenbank-Server) Zusätzliche Software auf dem Datenbank-Server: SQL 2014 ³ * SQL 2012 Express (alle SP) SQL 2012 Server (alle SP) SQL 2008 R2 Express (alle SP) SQL 2008 R2 Server (alle SP) SQL 2008 Express (alle SP) SQL 2008 Server (Enterprise Ed.) (alle SP) SQL 2005 Express (SP1 oder höher) SQL 2005 Server (SP1 oder höher) ¹ Ab Version Build 2070 ² Ab Version ³ Ab Version * nur experimentell

3 DSM DSM DSM Clients Windows XP Professional SP3 (x86) Windows XP Professional SP2 (x64) Windows Vista Ultimate, Enterprise, Business (all SP) Windows 7 Professional, Enterprise, Ultimate (all SP) Windows Embedded Standard 7 SP1 (x86 & x64) Windows 7 Thin PC Windows 8 Professional, Enterprise Windows 8.1 Professional, Enterprise ² Windows 8 / 8.1 "Windows To Go" ³ Windows Server 2003 Standard (SP1 or higher), Enterprise, Datacenter (all SP) Windows Server 2003 R2 Standard, Enterprise, Datacenter (all SP) Windows Server 2008 Standard, Enterprise, Datacenter (all SP) Windows Server 2008 R2 Standard, Enterprise, Datacenter (all SP) Windows Server 2012 Standard, Enterprise, Datacenter (all SP) ¹ Windows Server 2012 R2 Standard, Enterprise, Datacenter (all SP) ³ Apple Mac OS X CentOS 6, CentOS 5 Fedora 10, Fedora 9 OpenSUSE 11, OpenSUSE 10.3 Red Hat Enterprise Linux 6 Server, Red Hat Enterprise Linux 5 Server Red Hat Enterprise Linux 6 Client, Red Hat Enterprise Linux 5 Client SUSE Linux Enterprise Server 11, SUSE Linux Unterstützte Betriebssysteme: Windows XP Professional SP3 (x86) Windows XP Professional SP2 (x64) Windows Vista Ultimate, Enterprise, Business (alle SP) Windows 7 Professional, Enterprise, Ultimate (alle SP) Windows Embedded Standard 7 SP1 (x86 & x64) Windows 7 Thin PC Windows 8 Professional, Enterprise Windows 8.1 Professional, Enterprise ² Windows 8 / 8.1 "Windows To Go" ³ Windows Server 2003 Standard (SP1 oder höher), Enterprise, Datacenter (alle SP) Windows Server 2003 R2 Standard, Enterprise, Datacenter (alle SP) Windows Server 2008 Standard, Enterprise, Datacenter (alle SP) Windows Server 2008 R2 Standard, Enterprise, Datacenter (alle SP) Windows Server 2012 Standard, Enterprise, Datacenter (alle SP) ¹ Windows Server 2012 R2 Standard, Enterprise, Datacenter (alle SP) ³ Apple Mac OS X CentOS 6, CentOS 5 Fedora 10, Fedora 9 OpenSUSE 11, OpenSUSE 10.3 Red Hat Enterprise Linux 6 Server, Red Hat Enterprise Linux 5 Server Red Hat Enterprise Linux 6 Client, Red Hat Enterprise Linux 5 Client SUSE Linux Enterprise Server 11, SUSE Linux Enterprise Server 10

4 Enterprise Server 10 SUSE Linux Enterprise Desktop 11, SUSE Linux Enterprise Desktop 10 ¹ Version Build 2070 and later ² Version Build 2337 and later ³ Version and higher * Experimental Usage SUSE Linux Enterprise Desktop 11, SUSE Linux Enterprise Desktop 10 ¹ Ab Version Build 2070 ² Ab Version ² Ab Version * Nur experimentell

5 Discovery 9.4 Discovery Discovery Server Windows Server 2012 (64-Bit) Windows Server 2012 R2 (64-Bit) ² Windows Server 2008 (64-Bit) Windows Server 2008 R2 (64-Bit) Windows Server 2003 R2 (SP2) (32-Bit & 64-Bit) ¹ Windows Server 2003 (SP2) (32-Bit & 64-Bit) ¹ Additional Software: IIS 6.0 (or higher), activate WebDAV.net Framework 3.5 SP1.net Framework (only when using Mobile Device Inventory with Discovery 9.4) Additional Software for the database server: SQL 2012 SQL 2008 R2 (SP1 or higher) (32-Bit & 64-Bit) SQL 2008 (SP1 or higher) (32-Bit & 64-Bit) SQL 2005 (SP3) (32-Bit & 64-Bit) ¹ Unterstützte Betriebssysteme: Windows Server 2012 (64-Bit) Windows Server 2012 R2 (64-Bit) ² Windows Server 2008 (64-Bit) Windows Server 2008 R2 (64-Bit) Windows Server 2003 R2 (SP2) (32-Bit & 64-Bit) ¹ Windows Server 2003 (SP2) (32-Bit & 64-Bit) ¹ Zusätzliche Software: IIS 6.0 (oder höher), WebDAV aktivieren.net Framework 3.5 SP1.net Framework 4.5 (bei Nutzung von Mobile Device Inventory mit Discovery 9.4) Zusätzliche Software auf dem Datenbank-Server: SQL 2012 SQL 2008 R2 (SP1 oder höher) (32-Bit & 64-Bit) SQL 2008 (SP1 oder höher) (32-Bit & 64-Bit) SQL 2005 (SP3) (32-Bit & 64-Bit) ¹ ¹ Until version ² Version and later ¹ Bis Version ¹ Ab Version 9.4.1

6 Discovery 9.4 Discovery Discovery Discovery Clients Windows Windows Server 2012 ¹ Windows Server 2012 R2 (64-Bit) ³ Windows Server 2008 R2 SP1 (x64) Windows Server 2008 SP2 (x86 & x64) Windows Server 2003 R2 SP2 (x86 & x64) Windows Server 2003 SP2 (x86 & x64) Windows Windows 8 ¹ Windows 8.1 ³ Windows 7 SP1 (x86 & x64) Windows Vista SP2 (x86 & x64) Windows XP SP3 (x86 & x64) Windows 2000 SP3, Server & Desktop (x86) Windows NT4 SP4, Server & Desktop (x86) Windows Mobile 2003, 2003SE, & 5.0 UNIX HP UX 11i v1, 2, & 3 (PA RISC) Sun Solaris 8, 9, 10 (SPARC) IBM AIX 5.3, 6.1 (Power PC) Linux RedHat Linux 9 RedHat Enterprise Linux Server 3.1 & above (x86) Redhat Enterprise Linux Server 5.3 & above(x64) SUSE Linux 9.3 & above (x86) SUSE Linux 11 & above (x64) CentOS 5.5 ³ Ubuntu (x64) ³ Mac MAC OS X & above (Intel) Windows Windows Server 2012 ¹ Windows Server 2012 R2 (64-Bit) ³ Windows Server 2008 R2 SP1 (x64) Windows Server 2008 SP2 (x86 & x64) Windows Server 2003 R2 SP2 (x86 & x64) Windows Server 2003 SP2 (x86 & x64) Windows 10 4 Windows 8 ¹ Windows 8.1 ³ Windows 7 SP1 (x86 & x64) Windows Vista SP2 (x86 & x64) Windows XP SP3 (x86 & x64) Windows 2000 SP3, Server & Desktop (x86) Windows NT4 SP4, Server & Desktop (x86) Windows Mobile 2003, 2003SE, & 5.0 UNIX HP UX 11i v1, 2, & 3 (PA RISC) Sun Solaris 8, 9, 10 (SPARC) IBM AIX 5.3, 6.1 (Power PC) Linux RedHat Linux 9 RedHat Enterprise Linux Server 3.1 & höher (x86) Redhat Enterprise Linux Server 5.3 & höher (x64) SUSE Linux 9.3 & höher (x86) SUSE Linux 11 & höher (x64) CentOS 5.5 ³ Ubuntu (x64) ³ Mac MAC OS X & höher (Intel)

7 Terminal Services Windows Terminal Services on Windows 2000, 2003, 2008, 2008 R2 & 2012 Citrix Presentation Server 4.5 & 5.0 Citrix MetaFrame XP Server, Application Farm ¹ Version 9.3 and later ² Version 9.4 and later ³ Version and later 4 Version and later Terminal Services Windows Terminal Dienster auf Windows 2000, 2003, 2008, 2008 R2 & 2012 Citrix Presentation Server 4.5 & 5.0 Citrix MetaFrame XP Server, Application Farm ¹ Ab Version 9.3 ² Ab Version 9.4 ³ Ab Version Ab Version 9.4.3

8 HEAT Service Management Server Application Server Reporting Server Database Server Supported Operating Systems (only English systems are supported): Windows Server 2012 o.net 3.5 must be installed Windows Server 2012 R2 ¹ o.net 3.5 must be installed Windows Server 2008 R2 SP2 (SP1 Recommended) Application Server Additional Software:.net Framework 3.5 (only if using Windows Server 2012 R2 or See note above).net Framework 4.5 (Recommended) IIS 7.5 (Recommended) IIS 8.0 Reporting Server Additional Software:.net Framework 3.5 (only if using Windows Server 2012 R2 or See note above).net Framework 4.5 (Recommended) IIS 7.5 (Recommended) IIS 8.0 Microsoft Reporting Service (SSRS) Database Server Database Management Software: Microsoft SQL Server 2008 R2 SP2 including Management Studio and full-text index Application Server Reporting Server Datenbank Server Unterstützte Betriebssysteme (nur englische Server werden unterstützt): Windows Server 2012 o.net 3.5 muss installiert sein Windows Server 2012 R2 ¹ o.net 3.5 muss installiert sein Windows Server 2008 R2 SP1 (SP2 Empfohlen) Application Server Zusätzliche Software:.net Framework 3.5 (nur bei Windows Server 2012 R2 und Siehe oben).net Framework 4.5 (Empfohlen) IIS 7.5 (Empfohlen) IIS 8.0 Reporting Server Zusätzliche Software:.net Framework 3.5 (nur bei Windows Server 2012 R2 und Siehe oben).net Framework 4.5 (Empfohlen) IIS 7.5 (Empfohlen) IIS 8.0 Microsoft Reporting Service (SSRS) Datenbank Server Database Verwaltungs Software: Microsoft SQL Server 2008 R2 SP2 mit Management Studio und Volltextindizierung

9 Microsoft SQL Server 2012 including Management Studio and full-text index Microsoft SQL Server 2012 SP2 including Management Studio and full-text index ² Microsoft SQL Server 2014 including full-text index ² Additional Software: ifilters (required for full-text index) Microsoft Office 2007 Microsoft Office 2010 Adobe PDF ¹ Version and later ² Version and later Microsoft SQL Server 2012 mit Management Studio und Volltextindizierung Microsoft SQL Server 2012 R2 mit Management Studio und Volltextindizierung ² Microsoft SQL Server 2014 mit Volltextindizierung ² Zusätzliche Software: ifilters (benötigt für Volltextindizierung) Microsoft Office 2007 Microsoft Office 2010 Adobe PDF ¹ Ab Version ² Ab Version

10 HEAT Service Management Software needed: Internet Explorer 8.0 and later versions Chrome Firefox Adobe Flash Player (required to display the dashboard) Plugin for report designer (Firefox & Chrome) Benötigte Software: Internet Explorer 8.0 und spätere Versionen Chrome Firefox Adobe Flash Player (zur Anzeige des Dashboards) Plugin für Berichts-Designer (Firefox & Chrome) Clients

11 ITSM x ITSM ITSM Server Windows Server 2008 (64-Bit) (German & French) Windows Server 2008 (all Patchlevel) (32-Bit & 64- Bit) (English) Windows Server 2012 (64-Bit) ¹ Additional Software:.net Framework 3.5 SP 1.net Framework 4.5 IIS 7.5 Microsoft SQL 2008 Microsoft SQL 2014 ¹ ¹ Version and later Unterstützte Betriebssysteme: Windows Server 2008 (64-Bit) (Deutsch & Französisch) Windows Server 2008 (alle Patchlevel) (32-Bit & 64-Bit) (Englisch) Windows Server 2012 (64-Bit) ¹ Zusätzliche Software:.net Framework 3.5 SP 1.net Framework 4.5 IIS 7.5 Microsoft SQL 2008 Microsoft SQL 2014 ¹ ¹ ab Version 7.2.3

12 ITSM ITSM x ITSM Clients Windows 7 (32-Bit & 64-Bit) Windows 8.1 (64-Bit) ¹ Supported Software: Microsoft Exchange 2007 / 2010 Microsoft Office 2010 Microsoft Outlook 2010 Internet Explorer 8 / 9 Internet Explorer 11 ¹ Firefox (only on Windows, latest Version only) Chrome (only on Windows, latest Version only) Crystal Reports 12 ¹ Version and later Unterstützte Betriebssysteme: Windows 7 (32-Bit & 64-Bit) Windows 8.1 (64-Bit) ¹ Unterstützte Software: Microsoft Exchange 2007 / 2010 Microsoft Office 2010 Microsoft Outlook 2010 Internet Explorer 8 / 9 Internet Explorer 11 ¹ Firefox (nur auf Windows, nur die aktuellste Version) Chrome (nur auf Windows, nur die aktuellste Version) Crystal Reports 12 ¹ ab Version 7.2.3

13 Mobile Device Management Server CentOS 5.x (VMWare Image) CentOS 6 (recommended) Ubuntu 8.04 Server LTS RedHat 6 Additional Software: Apache + MySQL (LAMP option) Open SSH (recommended) MDM Proxy CentOS 6 (64-Bit) RedHat 6 (64-Bit) Oracle Linux 6 (VMWare Template & 64-Bit) Unterstütze Betriebssysteme: CentOS 5.x (VMWare Image) CentOS 6 (recommended) Ubuntu 8.04 Server LTS RedHat 6 Zusätzliche Software: Apache + MySQL (LAMP option) Open SSH (Empfohlen) MDM Proxy Unterstütze Betriebssysteme: CentOS 6 (64-Bit) RedHat 6 (64-Bit) Oracle Linux 6 (VMWare Template & 64-Bit)

14 Mobile Device Management Clients Android and above ios and above BlackBerry to 7.1 Symbian S60/^3 Windows Mobile 5.0 to 6.5 Windows Phone 7 Windows Phone 8 Java-enabled feature phones Nokia N900 Unterstützte Betriebssysteme: Android und höher ios und höher BlackBerry bis 7.1 Symbian S60/^3 Windows Mobile 5.0 bis 6.5 Windows Phone 7 Windows Phone 8 Java-enabled feature phones Nokia N900

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