AMBULANCE COVER THAT WON T BRUISE YOUR BUDGET. AMBULANCE COVER

Transcription

1 AMBULANCE COVER THAT WON T BRUISE YOUR BUDGET. AMBULANCE COVER

2 Why Medibank? Medibank is more than just about insuring your health. We have the people, services and resources to be your personal health partner, helping you to be your best at every stage in life. We re committed to making health insurance as straightforward as possible. For a start, we make it easier for you to choose cover that s right for you. And when it comes to claiming, we do everything we can to make the process how it should be clear, simple, and certain. We ll help you be your best at every stage in life.

3 Read me in conjunction with the Did you know? brochure

4 Get help when you need it When you ve tumbled down the stairs, had an accident at home with a power tool or been struck by crushing chest pain, the last thing you want to worry about is the cost of an ambulance ride. What s covered? Where you need an ambulance and your medical condition is such that you can t be transported any other way, you ll be covered for services provided by a Medibank approved ambulance provider: When ambulance transportation to a hospital or other approved facility is required to receive immediate professional attention When an ambulance is called to provide immediate professional attention but transport by ambulance is not needed When, as an admitted patient, the hospital requires you to be transferred from one hospital to another (excluding transfers between public hospitals) For transport by air ambulance, where pre-approval has been obtained from Medibank by the air ambulance provider. There is a 7 day waiting period that applies to Ambulance cover. What s not covered? Medibank does not pay benefits for any ambulance service that has not been defined above under What s covered. This includes: Ambulance services where immediate professional attention is not required (e.g. general patient transportation) Any ambulance transport required after discharge from hospital (e.g. transport from hospital to home) Inter-hospital transfers when, as an admitted patient, you re transferred from one public hospital to another public hospital Any ambulance costs that are fully covered by a third party arrangement, such as an ambulance subscription or federal/state/territory ambulance transportation scheme, WorkCover or the Transport Accident Commission Any air ambulance services that are fully subsidised, such as South Care or NRMA Care Flight.

5 Are you already covered for ambulance transport? You may be covered for ambulance transport under other Medibank covers State Government ambulance transport schemes operate in NSW, ACT, Qld and Tas. You can find out more at medibank.com.au/ambulance. Do you live in Western Australia? In Western Australia, aged pensioners are entitled to free primary ambulance services provided by St John Ambulance Australia. All other senior citizens aged 65 and over are entitled to receive a 50% subsidy on the cost of ambulance transport provided by St John Ambulance Australia. The remaining 50% of the cost may be claimable from Medibank. Please contact the WA Department of Health for more information. Western Australian Members with Stand Alone Ambulance cover are required to contribute a $100 copayment towards the cost of each use of non-emergency ambulance transport rendered by the ambulance service in Western Australia. Non-emergency use is determined by the relevant ambulance service provider. Who needs this cover? Ambulance cover provides the comfort of knowing you won t be hit with expensive transport charges to hospital. But why not look at the additional protection you get from our hospital and extras covers as they include cover for ambulance plus hospital treatment and a wide range of extras services such as optical and dental. For more information about Ambulance cover, read the Membership Guide at medibank.com.au If you want more cover including ambulance, pick up a brochure in store or visit medibank.com.au This brochure should be read in conjunction with the Did you know? brochure. Digitally speaking You can manage most aspects of your Medibank membership from a computer, smartphone or tablet. Simply log into Online Member Services to make premium payments, update your details and the rest. Once you re a Medibank member, you can register anytime by visiting medibank.com.au/register # # Access to some functions may be limited for your partner and dependants.

6 In store or Corporate enquiries medibank.com.au Connect with us on Medibank Private is a signatory to the Private Health Insurance Code of Conduct. The Private Health Insurance Code of Conduct logo is a trademark of, and is used under authorisation from, Private Healthcare Australia. In order to provide you with a range of health insurance and health related services, Medibank Private and its related companies may share your personal (including sensitive) information. Our Privacy Policy sets out how your personal (including sensitive) information is handled. You can view a copy of our Fund rules and Privacy Policy at any Medibank store, or online at medibank.com.au Medibank Private Limited ABN Effective February MPL