mdg hospitality [noun]: the cordial and generous reception of or disposition toward guests.
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2 03 hospitality [noun]: the cordial and generous reception of or disposition toward guests. technology [noun]: the practical application of knowledge especially in a particular area. design [verb]: to create, fashion, execute, or construct according to plan. integration [verb]: the act of combining or adding parts to make a unified whole. ABOUT mdg SERVICES Communications infrastructure 07 Voice & Data Networking 09 Audio Visual & Multimedia 11 Building Security 13 Guestroom Room Management 15 Acoustic Engineering 17 mdg is a recognised leader in the design of integrated solutions for hospitality incorporating information technology, telecommunications, audio visual, building security and specialist electrical low voltage technologies.
3 05 ABOUT mdg is a leading, international consulting firm that provides complete hospitality ICT design services encompassing communications infrastructure, voice and data networking, audio visual, building security and specialist electrical low voltage technologies. The company provides a complete range of consulting, design and engineering services to meet the needs of owners, developers, architects and engineers and provide a complete consultancy service from concept design to commissioning and project handover. Since our establishment in 2001, mdg have earned an enviable reputation as a total solutions provider for high end hospitality projects by delivering innovative, cost effective and constructible designs that meet the operational needs of both the owner and operator. mdg is a recognised leader in the design of integrated solutions for hospitality in new build projects and during our fourteen years of operation we have designed over seventy luxury hotels and delivered over twenty six thousand guest rooms. Each of the design principals has over ten years of hospitality industry experience and we have developed a reputation amongst our clients for ensuring that the design solutions we provide support their business operation models and add value to our clients core competencies. From our four office locations mdg provides design services internationally, and wherever in the world we are working, we bring the same focus; the application of the most appropriate technology to meet the operational needs of the client and a consistent focus on coordination and design integration. mdg is committed to design integrity, quality and client service and to finding the best solutions to design challenges through a proactive and collaborative approach. The Shangri-La Hotel Abu Dhabi
4 07 COMMUNICATIONS INFRASTRUCTURE On any project the communications infrastructure provides the critical backbone on which all other services run. mdg understand that a robust, resilient and high capacity communications cabling infrastructure is a value for money investment that will provide reliable operation and, as technology trends develop, the ability to add systems and services in the future. According to a recent study, global IP traffic has increased eightfold over the past 5 years overall, and is expected to grow at a compound annual growth rate (CAGR) of 21 percent from 2013 to With an expected lifetime of fifteen to twenty years, the design of the cabling infrastructure must be planned to accommodate significant leaps in bandwidth and network traffic over the life of the hotel. With the ratification of OM4 fibre and its capacity to deliver Gb/s over multimode and the capability of Category 6A able to deliver 10GBASET copper to the desk there is an unprecedented opportunity to future proof the cabling infrastructure and protect investments in cable plant. Communications cabling is no longer limited to the LAN and the growing interdependence of building system technologies and applications requires the integration of many traditionally separate and proprietary cabling systems. An efficient and flexible structured cabling plant design provides a scalable foundation enabling convergence of a building s systems into a common IP network environment. mdg deliver end-to-end design engineering for complete, TIA and BICSI compliant, fibre and copper design solutions for structured communications cabling covering every aspect of the technical installation including ISP building entrance facilities, telecommunication equipment rooms, power, cable pathways and cooling requirements. mdg understand the importance of planning server room and data centre, floor telecom and other critical technical spaces at the earliest stage of the architectural design phase and understand the requirement to coordinate mains power, UPS, cooling and containment route provisions with the architectural and MEP construction design teams.
5 09 VOICE & DATA NETWORKING International hotel operator s worldwide face the challenge of how to deliver standards compliant network models in properties that span countries, continents and cultures, ensure consistent branding and a unified customer experience whilst maintaining standard service agreement models. mdg understand this challenge and respond with complete and consistent high availability LAN/WLAN/WAN open architecture network designs that mirror brand standards and incorporate the logical and physical data security measures that operators need to ensure brand standard and PCI DSS compliance. The data network is now an integral part of how an operator connects with his guests and delivers the customer experience. The value that mdg bring to a project is not only our technical expertise in all aspects of network and data centre design but also our in depth knowledge of the operators operational and business requirements. The proliferation of wireless devices and smartphones and the exponential growth in the use of web based content providers such as Netflix, Youtube,Vimeo and Hulu is putting increasing demands on the guest LAN/WLAN infrastructure which means that legacy a/b/g wireless networks designed for an era of occasional access and casual hotspots can t keep pace. Armed with laptops, notebooks, smartphones, and now tablet PCs, today s information professionals are inherently mobile and always on. Today s business traveler depends on wireless LANs to efficiently conduct business from any place, at any time, and demand predictable experiences and reliable connectivity. The advent new generation ac APs delivering near Gigabit Ethernet client access and the use of multiple antenna systems reduces dead spots and provides greater range and coverage. mdg is at the forefront of networking trends, with technologies and designs that help use the network for faster innovation and enhanced business value. The company is vendor neutral and concentrates on providing best of breed solutions.
6 11 AUDIO VISUAL & MULTIMEDIA Today s media savvy customers require high quality and simple to use audio visual facilities that deliver high definition, high resolution video and data display coupled with high fidelity audio. mdg understand that ease of use and seamless connectivity is key to a successful meeting and conference facility along with intuitive control systems that require the minimum of technical assistance from the operator. Contemporary audio visual systems are increasingly IP enabled and this provides the opportunity to converge these systems onto the building network, leveraging the available network management and diagnostic tools to provide enhanced help desk functionality, property-wide scheduling, diagnostics and monitoring as well as data logging for reporting and billing. As we approach the analogue sunset, legacy signal types including VGA are being replaced with ultra-high definition 4K sources and displays and conventional wired connection panels are being replaced with completely wireless WiFi and Wifi Direct based connections that provide seamless connectivity and complete flexibility. In public areas the lowering cost of high resolution displays is creating opportunities for unique media mapping techniques that merge audio visual, interior and lighting design disciplines to create the wow effect. In the guest room, BYOD connectivity for mobile video and audio devices along with UHD televisions and access to high performance IPTV services defines the guest entertainment experience whilst in food and beverage outlets high fidelity audio creates mood and reinforces the restaurant ambience. mdg provides complete audio visual design solutions for guest rooms, meeting and conference rooms, ballrooms, banqueting facilities and telepresence rooms. For larger scale projects that include auditoria, theatres and larger scale convention facilities mdg provide more complex and extensive solutions that include acoustic modelling for high performance audio systems, sophisticated digital multimedia networks and video solutions for outside broadcast.
7 13 BUILDING SECURITY Against a constantly changing international landscape the requirement to provide safety and security for the guest and provide protection of the owner s property and assets remains paramount. Serving tourism, the business traveler and the local business community, hospitality developments have unique security needs and a requirement to balance overt security with diplomacy and discretion. mdg understands these issues and provides complete design solutions for personnel, asset and building security measures that include CCTV, access control, intrusion detection, perimeter protection and asset management systems. Each project type requires analysis to identify specific levels of risk and threat based on its location and positioning and a methodical design process in order to alleviate the security issues particular to the property. In certain situations blast and over pressure analysis is provided to determine the security and structural integrity of a building in a worst case scenario. mdg security design solutions include high resolution closed circuit video surveillance coupled with digital video recording and sophisticated analytical software options. As the use of megapixel and HD cameras becomes an increasingly critical component of security installations an integrated network video management system provides the ability to view high-quality, full-frame-rate video over the data network and provides greater control, enhanced operational flexibility, improved administration, and expanded recording, archiving, and integration capabilities. RFID based access control systems have replaced legacy magstripe and other contact based readers. Wireless systems provide the added benefit of two way communication between the card the lock and the front desk and the ability to send a room key to a guest mobile phone using NFC technology is set to change the concept of the key card. As voice, data and security applications converge onto to the IP backbone, considerable savings can be made by leveraging the existing network infrastructure and the provisioning of a unified network infrastructure that brings with it streamlined system management and operational efficiency.
8 15 GUESTROOM MANAGEMENT mdg has extensive experience in the design of intelligent, integrated guestroom management systems that enhance guest convenience whilst providing energy saving and enhanced room management facilities. Successful guestroom management design requires that systems are simple and intuitive to use and wall plates and panels are seamlessly coordinated with the interior design. mdg design systems to meet the owner and hotel operator s requirements and brand standards while ensuring that the system designs incorporate the necessary flexibility to provide a degree of future proofing. Today s modern guest room management systems are capable of providing much more than simple temperature and lighting control. Server level integration with the PMS and room level interface with guest access control system can now provide the hotel operator with an unparalleled level of information about the status and occupancy of a room. The increase in use of BYOD provides the opportunity to extend the room control functions onto the guest s own mobile device and the addition of inroom tablet devices creates opportunities for enhanced guest services, in room dining and marketing opportunities. mdg define an intelligent building as one which integrates various building systems to maximise comfort, performance, flexibility and productivity. An intelligent building makes use of technology to create an environment that is safer and more productive for the guest and more operationally efficient for its owners. mdg provides complete design and services for guestroom management, intelligent building management systems and residential smart home systems
9 19 SERVICES ACOUSTIC ENGINEERING mdg acoustic design services for hospitality include acoustic review of architectural, structural and building services designs, sound insulation specifications and detailing, specification of reverberation times and how they may be achieved including specifications for finishing products, environmental assessments (BREEAM, LEED, ESTIDAMA), façade design input and development of practical cost effective noise control solutions. mdg offers the full range of acoustics related services, tailored to deliver specific client requirements that include: building services noise and vibration control, building envelope and internal sound insulation, room acoustics and modelling. Acoustic design solution require and understanding and analysis of the building structural, architectural, MEP and interior design in order to evaluate potential problem areas and suggest effective and practical design sollutions. Particular focus is put on the effective isolation between adjacent guest rooms and the specification and detailing of moveable partitions designed to segregate events within banqueting spaces. For live event spaces such as ballrooms, auditoria and meeting rooms, MDG provide computerized 3D acoustic modelling designed to provide the interior design consultant with and analysis of the absorptive and reflective surfaces and the design criteria required to optimize speech intelligibility in these critical spaces. mdg acoustic engineering services includes the provision of detailed advice during the architectural concept stages to the completion and handover stages of a project.
10 21 mdg work internationally, are engaged on projects in 11 countries across 3 continents and have worked successfully with the following hospitality operators and brands; Hilton Hotels and Resorts Hyatt Hotels Corporation Starwood Hotels and Resorts Four Seasons Hotels and Resorts Marriott International Inc. Banyan Tree Group Kempinski Hotels S.A. Anantara Hotels and Resorts Address Hotels and Resorts Atlantis W St Regis Westin Conrad Pullman Millennium Hard Rock Corporation Sofitel Marriott Autograph Ritz Carlton Hotels Hyatt Place Hyatt Regency Waldorf Astoria Sheraton Hotels and Resorts Al Bustan Palace Meydan Hotels and Hospitality Habtoor Hospitality Shangri-La Luxury Hotels Rotana Hotel Management Corp. Alila Hotels and Resorts Novotel Centro Le Royal Meridien Lux Resorts and Hotels Oberoi Hotels and Resorts Paramount Hotels and Resorts Crowne Plaza Lois Vuitton (LVHM) Radisson Hotels Cheval Blanc Conrad Rayhaan Angsana Hotels and Resorts Ibis ACCOR Intercontinental Hotels Group Marriott Courtyard Grand Hyatt Marriott Lapita The Meydan Hotel Dubai
11 23 The Conrad, Dubai The Address, Dubai Marina The Kempinski Emirates Palace, Abu Dhabi The St Regis, Saadiyat Island, Abu Dhabi The Al Bustan Palace, Muscat The Grand Hyatt, Kuala Lumpur Hard Rock Hotel, Abu Dhabi
12 25 The Ritz Carlton, Muscat The Royal Atlantis, Palm Jumeirah The Grand Millennium, Abu Dhabi The Crowne Plaza, Muscat The Millennium Resort Hotel, Muscat The Crowne Plaza, Muscat, Oman
13 25 The Fort Hotel Ritz Reserve, Muscat The Fairmont, Jeddah Pearl The Sofitel, Dubai Downtown The W, Amman Le Royal Meridian, Abu Dhabi The Dhofar Beach Resort, Salalah
14 27 The Four Seasons, Dubai The Four Seasons, Kuwait The Four Seasons, London The Four Seasons, Moscow The Four Seasons, Sao Paulo The Four Seasons, Abu Dhabi The Four Seasons, St Petersburg
15 29 The W, Oman The Alila Hotel, Oman The Hyatt Place, Reem Island The Intercontinental, Ras al Khaimah The Marriott, Bloom Marina, Abu Dhabi The Meydan, Dubai
16 31 The Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi The Paramount Hotel and Residences, Dubai Waterfront The Paramount Hotel and Residences, Jeddah The Radisson, Dubai The Rotana Rayhan, Dubai The Address, Dubai Marina
17 33 The Intercontinental Hotel & Residences, Jakarta The Hyatt Regency, Dubai The Kempinski, Baku The Rotana, Saddiyat Island The Hilton Salwa Beach Resort, Qatar The Westin, Deira City Centre, Dubai The Rotana, Muscat The Al Khairan, Muscat The Angsana Resort, Muscat The Frontiera, Riyadh Damac Towers Paramount Hotel and Residences, Dubai Downtown Lapita, Marriott Autograph, Dubai Parks, Dubai
18 33 The Mawten Hotel, Riyadh The St Regis, Nation Towers, Abu Dhabi The W, Dubai The St Regis, Dubai The Westin Hotel, Dubai The Al Zorah Resort, Dubai The Marriott, Al Khobar
19 33 The Kempinski, Burj Rafal, Riyadh The Kempinski Ixir, Bahrain The Kempinski Grand, Bahrain The Meydan, Dubai The Grand Millennium, Abu Dhabi The Centro, Kuwait The Radisson Blu, Sudan
20 39 OFFICE LOCATIONS DUBAI Office 603, Building 11, Bay Square, Business Bay, Dubai, UAE T HONG KONG 35th Floor, Central Plaza, 18 Harbour Road, Wan Chai, Hong Kong. T LONDON 2nd Floor, St John Street, London, EC1 T INDIA Level 15, Eros Corporate Towers, Nehru Place, New Delhi, India. T PROJECT LOCATIONS Abu Dhabi Africa Azerbaijan Bahrain Brazil Cambodia Cuba Dubai France India Indonesia Kuwait London Malaysia Ras Al Khaimah Russia Saudi Arabia Sharjah Singapore Oman Qatar
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