451 MARKET MONITOR CLOUD COMPUTING OVERVIEW REPORT Market Sizing and Forecasts ABOUT THIS REPORT ANALYSTS

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1 CLOUD COMPUTING OVERVIEW REPORT MARKET MONITOR ABOUT THIS REPORT Market Sizing and Forecasts This is the fifth overview report in the Market Monitor: Cloud Computing service. It examines the revenue generated by cloud service providers and technology vendors via cloud platforms infrastructure as a service (IaaS) and platform as a service (PaaS) as well as IT management as a service (ITMaaS), online backup/recovery and cloud archiving. This report provides updated estimates and a five-year growth forecast for the cloud computing market, and includes vendor statistics and a breakdown of revenue by geographic region and vertical market. Our analysis is based on results from a bottom-up market-sizing analysis that incorporates revenue estimates and forecasts for 300+ competing cloud vendors. ANALYSTS Yulitza Peraza, Analyst, Quantitative Services Greg Zwakman, Research Director, Quantitative Services AUGUST RESEARCH: 451 MARKET MONITOR

2 ABOUT 451 RESEARCH 451 Research is a leading global analyst and data company focused on the business of enterprise IT innovation. Clients of the company at end-user, service-provider, vendor and investor organizations rely on 451 Research s insight through a range of syndicated research and advisory services to support both strategic and tactical decision-making Research, LLC and/or its Affiliates. All Rights Reserved. All Rights Reserved. Reproduction and distribution of this publication, in whole or in part, in any form without prior written permission is forbidden. The terms of use regarding distribution, both internally and externally, shall be governed by the terms laid out in your Service Agreement with 451 Research and/or its Affiliates. The information contained herein has been obtained from sources believed to be reliable. 451 Research disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although 451 Research may discuss legal issues related to the information technology business, 451 Research does not provide legal advice or services and their research should not be construed or used as such. 451 Research shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The reader assumes sole responsibility for the selection of these materials to achieve its intended results. The opinions expressed herein are subject to change without notice. New York 20 West 37th Street, 6th Floor New York, NY Phone: Fax: San Francisco 140 Geary Street, 9th Floor San Francisco, CA Phone: Fax: London Gower Street London, UK WC1E 6HH Phone: +44 (0) Fax: +44 (0) Boston 125 Broad Street, 4th Floor Boston, MA Phone: Fax: RESEARCH: 451 MARKET MONITOR: CLOUD COMPUTING i

3 ABOUT MARKET MONITOR The 451 Market Monitor product line is a market-sizing research service from 451 Research, offering five-year, bottom-up market size, share and growth forecasts for key segments of the enterprise technology marketplace. Current Offerings Include: CLOUD COMPUTING: AS-A-SERVICE 300+ vendors in 14 market segments CLOUD-ENABLING TECHNOLOGIES 140+ vendors in seven market segments THE DESKTOP VIRTUALIZATION ECOSYSTEM 50+ vendors in four market segments DATACENTER INFRASTRUCTURE MANAGEMENT 50+ vendors ABOUT MARKET MONITOR: CLOUD COMPUTING Market Monitor: Cloud Computing is quantitative research service from 451 Research that provides a five-year forecast of the size, growth and market share for the rapidly evolving cloud computing marketplace. The Monitor uses a pure bottom-up approach to track and project revenues for more than 300 vendors operating in 14 segments of the cloud computing as a service marketplace. Core Components of the Service: Market Overview Reports Twice-yearly long-form reports showing overall market size and growth for the segments covered in the service. Segment Focus Snapshots Focused insight reports providing more granular detail and market-share data for one or more of the market segments. Forecasts Market-size and growth projections for all market segments and vendor market-share details through Data Access to data contained within reports (full data files available for download from the Market Monitor website). Spot Access to Analysts Unlimited quick inquiry by or phone to Market Monitor analysts. In-Depth Access to Analysts Structured consultation with Market Monitor analysts. ii OVERVIEW REPORT 2013

4 TABLE OF CONTENTS METHODOLOGY 1 MARKET MONITOR S COVERAGE OF THE CLOUD: CLOUD COMPUTING AS A SERVICE AND CLOUD-ENABLING TECHNOLOGIES 2 Figure 1: Cloud Computing As a Service Market Taxonomy 3 Figure 2: Cloud-Enabling Technologies Market Taxonomy 3 Figure 3: Cloud Criteria 4 Figure 4: Global Cloud Computing Revenue Figure 5: Cloud Computing Statistics KEY POINTS: BEHIND THE NUMBERS 9 Figure 6: Cloud Computing Usage 9 Figure 7: Workloads Ready for Public Cloud 10 Figure 8: Cloud Computing Phase Transition Chart 11 Figure 9: Suggestions for Increasing Confidence and Trust 12 Figure 10: Public Cloud New Vendors Figure 11: Cloud M&A Deals, June 2012 June REVENUE BY MARKET SECTOR 15 Figure 12: 2012 Revenue by Market Sector REVENUE BY GEOGRAPHY/VERTICAL Figure 13: 2012 Revenue by Geography 16 Figure 14: 2012 Revenue by Vertical INFRASTRUCTURE AS A SERVICE Figure 15: Aggregate IaaS Revenue 17 Figure 16: IaaS Vendors 17 PLATFORM AS A SERVICE Figure 17: PaaS Taxonomy 22 Figure 18: Aggregate PaaS Revenue 23 Figure 19: PaaS 2012 Revenue Breakdown RESEARCH: 451 MARKET MONITOR: CLOUD COMPUTING iii

5 PAAS FROM SAAS Figure 20: PaaS-From-SaaS Revenue Figure 21: PaaS-From-SaaS Vendors STAND-ALONE PAAS Figure 22: Stand-Alone PaaS Revenue 25 Figure 23: Stand-Alone PaaS Vendors 26 APPLICATION LIFECYCLE MANAGEMENT AS A SERVICE Figure 24: Application Lifecycle Management-as-a-Service Revenue 27 Figure 25: Application Lifecycle Management-as-a-Service 2012 Revenue Breakdown 27 ALMAAS: PRE-PRODUCTION/TESTING Figure 26: ALMaaS: Pre-Production/Testing Revenue 28 Figure 27: ALMaaS: Pre-Production/Testing Vendors 29 ALMAAS: INTEGRATION AS A SERVICE Figure 28: ALMaaS: Integration-as-a-Service Revenue Figure 29: ALMaaS: Integration-as-a-Service Vendors 31 SOFTWARE AS A SERVICE 32 SOFTWARE AS A SERVICE INFRASTRUCTURE Figure 30: SaaS Infrastructure Taxonomy 33 Figure 31: Aggregate SaaS Infrastructure Revenue 34 Figure 32: SaaS Infrastructure 2012 Revenue Breakdown 34 IT MANAGEMENT AS A SERVICE Figure 33: ITMaaS Taxonomy 35 Figure 34: ITMaaS Revenue 35 Figure 35: ITMaaS 2012 Revenue Breakdown 36 ITMAAS: IT SERVICE MANAGEMENT Figure 36: ITMaaS: IT Service Management Revenue 37 Figure 37: ITMaaS: IT Service Management Vendors 38 ITMAAS: SYSTEMS AND NETWORK MONITORING & MANAGEMENT Figure 38: ITMaaS: Systems and Network Monitoring & Management Revenue 39 iv OVERVIEW REPORT 2013

6 Figure 39: ITMaaS: Systems and Network Monitoring & Management Vendors 40 ITMAAS: RESOURCE UTILIZATION, CAPACITY PLANNING & BILLING Figure 40: ITMaaS: Resource Utilization, Capacity Planning & Billing Revenue 42 Figure 41: ITMaaS: Resource Utilization, Capacity Planning & Billing Vendors 43 ONLINE BACKUP/RECOVERY AND CLOUD ARCHIVING Figure 42: Online Backup/Recovery and Cloud Archiving Revenue 44 Figure 43: Online Backup/Recovery and Cloud Archiving Revenue Breakdown 45 ONLINE BACKUP/RECOVERY Figure 44: Online Backup/Recovery Revenue 46 Figure 45: Online Backup/Recovery Vendors 47 CLOUD ARCHIVING Figure 46: Cloud Archiving Revenue 48 Figure 47: Cloud Archiving Vendors 49 Figure 48: Summary Data Chart RESEARCH: 451 MARKET MONITOR: CLOUD COMPUTING v