Multitone Electronics plc EkoTek Hub Quick Guide

Transcription

1 Multitone Electronics plc EkoTek Hub Quick Guide

2 Important Information Please note that for the purposes of EMC compliance, the host equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to the EU EMC Directive 2004/108/EC and Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial or industrial environment. This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at their own expense. Open Source Acknowledgement This product uses the LINUX operating system and other valuable open source software packages. LINUX is a trademark of Linus Torvalds. Multitone would like to thank the open source community for their valuable contribution. Source code for the open source packages is available on request. Details of the Open Source Terms and Conditions of Use can be found by clicking the version number on the home page of the EkoTek system. WEEE Directive & Product Disposal At the end of its serviceable life, this product should not be treated as household or general waste. It should be handed over to the applicable collection point for the recycling of electrical and electronic equipment, or returned to Multitone or their agent, for disposal EkoTek-Maxi-Hub/EKOMHUB/Issue 1 2 of 12

3 EkoTek Maxi Hub 1.0 General The EkoTek Maxi Hub is a high capacity hub for large EkoTek systems. It requires at least one Synchronised Ethernet Repeater to provide radio network interface to the EkoTek repeaters. Key features are: a. Maximum No. of devices: 750 devices b. Maximum No Display devices: not restricted other than by max no. devices c. Call Routing By Alert Type: allows mobile device groups to be called according to which alarm method was activated d. Online software upgrades 1.1 Technical Specification- Environment & Mechanical Power Requirement: +12 ~ +26Vdc (Lockable DC Jack) ACPI: Single Power ATX Support S0, S3, S4, S5 ACPI 3.0 Compliant Power Mode: AT/ ATX (ATX is The Default Setting) Operating Temperature: 0 ~ 50 C (32 ~ 122 F) (w/ CF & SSD), Ambient w/ Air Flow o Storage Temperature: -40 ~ 75 C (-40 ~ 167 F) Relative Humidity: 0% ~ 90% Relative Humidity, Non-condensing Vibration Protection: With CF/ SSD: 1.5Grms, IEC , Random, o 5 ~ 500Hz, 30min/axis Shock Protection: With CF/ SSD: 10G, IEC , Half Sine,11ms Certification: CE, FCC Class A Dimension (W x D x H): 178mm x 112mm x 50mm Weight: 1.2Kgs Mounting: VESA Compliance 1.2 Turning on / off the device To turn on To switch the hub on, insert the power supply into the back of the hub and turn on the mains power supply. Press the Power button on the front panel of the hub. To turn off From the home screen, select Power Down From the option window select Restart or Power Down Note: the Maxi Hub should not be switched off using the power button, the power down sequence should be observed using the menu options described above EkoTek-Maxi-Hub/EKOMHUB/Issue 1 3 of 12

4 1.3 Connections Your Maxi Hub should have been installed by a qualified installer and should resemble the arrangement below. LAN 1 1. Connect the Ethernet (RJ45) patch cable provided to the LAN1 connector at the rear of the unit - see diagram above and connect a network switch (part no. IM-NS1) or alternative switch /router. 2. Connect at least one Synchronised Ethernet Repeater to the switch to provide the first part of a radio network and locate these according to the site survey for optimum site coverage and segmentation. Connect a PC to allow configuration of the Max Hub. 3. If connected correctly the screen will change to show the cable connected. Note: Connecting SERs to an existing LAN can cause alarms to be missed due to LAN congestion. For this reason it is not recommended to connect EkoTek systems to existing LANs EkoTek-Maxi-Hub/EKOMHUB/Issue 1 4 of 12

5 4. Double click the Local Area Connection icon to open the properties window. 5. Scroll the new window and select the Internet Protocol TCP/IP menu item. 6. Click the Properties button EkoTek-Maxi-Hub/EKOMHUB/Issue 1 5 of 12

6 7. The default shipped configuration for the hub is: IP address: Subnet mask: Default gateway: In order to communicate between the PC and the hub, the IP address of the PC has to be set to the same network and subnet as the hub. To achieve this select Use the following IP addresses and enter the IP address in the same range as the hub (in the example above and a subnet mask of Gateway ). Note: Later versions of Windows require Adapter Settings to be configured and can usually be accessed by right clicking on this icon located at the bottom right of your screen and selecting Open Network & Sharing Centre and then selecting Change Adapter Settings. 8. Click OK to finish. 1.4 Using the web browser to access the hub In the address field of the web browser, type the IP address of the hub (default is for Ethernet) and click the refresh button. The browser then connects to the hub web interface. 1.5 Password When a configuration menu item is opened at the beginning of a session, a password is requested. The default is user name admin with no password (blank). Once access is gained the password can be set as required. In addition, user name user (blank password) gives access to Main and Maintenance menu items, and Passwords and Browser language selection under the Configuration menu. 1.6 Main menus Note: The mains powered devices appear to the system to be identical to a regular repeater or call point. Wherever a reference to a repeater or call point is seen this also applies equally to the mains powered variants EkoTek-Maxi-Hub/EKOMHUB/Issue 1 6 of 12

7 1.6.1 Day/night Use to set the shift mode. This can be used in conjunction with alert rules to route alarms to different target groups Event log The event log keeps track of all events on the system. It records: The time and date for each event recorded The type of event and the text of the associated message For each of the applications the following events are recorded: PS = personal security: Alarms raised, accepted and cleared PG = paging application: Pager messages sent, delivery report if requested, any user responses if requested MT = maintenance: devices not reporting status or low battery warnings these messages are also sent to pager group one (1) EkoTek-Maxi-Hub/EKOMHUB/Issue 1 7 of 12

8 The event log stores the last 9000 events in flash memory. Once 9000 events have been recorded, any new event received is stored and the earliest recorded event is removed from the log Page device Paging messages can be sent from this screen to all EkoTek pagers, pager groups (select group from drop list) or individual pagers (select pager from drop list). Two-way pager messages for user responses may be requested for pager groups or individual pagers, and delivery of messages to individual pagers may be logged Pager log The pager log stores the last 15 pager messages that had either Log message delivery or Request user response ticked. Messages are kept until the 16th new message with response or delivery request ticked, or if hub is reset. Note: The pager messages are also written into the event log. If location reporting for mobile devices has been enabled under the device mode, the location screen shows the last location reported by each mobile device. If a device does not have location reporting enabled Not enabled will appear in place of the location report time and location EkoTek-Maxi-Hub/EKOMHUB/Issue 1 8 of 12

9 If a device has not reported its location since the hub has powered up it will display Unknown System settings - hub This page sets the network interfaces. It enables configuration of hub settings, clock, external connections and the browser language. Click Configuration and select System Set clock The clock operates in two modes, one displaying the current time (if JavaScript is enabled on the browser this will update, if not then the clock is a snapshot of the time the page was loaded). 1. Click the details button and enter the current time and date. 2. Click Submit to set EkoTek-Maxi-Hub/EKOMHUB/Issue 1 9 of 12

10 Note: An illegal clock setting will return to clock display mode, but the original settings will be retained Set date format The hub allows either of two date formats to be selected: Day/Month/Year displayed as Month/Day/Year displayed as The date format applies to the hub/pager displays and the hub web server pages showing logs, location and maintenance information. To change the date format click the submit button. This will change the date format to that shown on the button. The button then changes to show the other format. For example, a screen similar to the above will be seen if the date is set to Day/Month/Year format and clicking the Submit mm/dd format button will change the display to Month/Day/Year Hub IP configuration When connecting the hub to an Ethernet network the IP address, subnet mask and gateway should be set within the address range of the network, to allow the hub to be accessed from the network. In general the port should be left at the default value, (6113), unless this port is being used for another application on the network. Once the IP address is configured the hub can only be accessed using that IP address, so a note should be made of any IP address that is set. If the address of a hub is unknown it can be obtained from the front panel. See the EkoTek hub user guide for details. Note: An illegal IP setting will return to the system settings screen and the original settings will be retained Remote system connection For setting up the connection to an external system, such as a paging or nurse call system. Refer to Appendix 6 of the Installation and Configuration Manual, External system connections for details of remote system configuration Remote logging 1. Click Remote event logging to allow system event messages be sent to a remote logging machine. 2. Select Numeric, Text or both depending on the required output. 3. Click Remote debug logging to forward all received/transmitted messages to remote machine. 4. Set the IP address of remote logging machine of the remote computer. Click Submit to set the new external connection settings. Logging messages are always sent to UDP port 514. Note: No check is made that the remote logging machine exists EkoTek-Maxi-Hub/EKOMHUB/Issue 1 10 of 12

11 Call Routing by Alert Type Call Routing by Alert Type allows groups of devices to be called depending ont he type of Alert raised. The matrix above should be completed to determine which groups receive which alert types. 1.7 Warranty Faults & Repairs In the event of a fault please contact your Multitone Service Agent. Do not attempt rectification if not qualified to do so. The product is provided with a 12 month Warranty. Opening the unit will invalidate any warranty or maintenance agreement provided on the device EkoTek-Maxi-Hub/EKOMHUB/Issue 1 11 of 12

12 1.8 Maxi Hub connectors and Controls CF: N/A COM1: ESPA/TAP input/output DC in: Power in VGA: Monitor connection (IP Address display only) USB: Keyboard / Mouse (set up functions only) Audio: N/A HDMI: N/A LAN 1: Synchronised Ethernet Repeater (SER) or Network Switch connection LAN 2: N/A COM2: ESPA/TAP Power: Hard on / off (Use safe on / off only) USB: Keyboard / Mouse (set up functions only) Multitone Electronics plc, Multitone House, Shortwood Copse Lane, Kempshott, Basingstoke, Hampshire, RG23 7NL Telephone: +44 (0) Fax: +44 (0) info@multitone.com Web: This document is for guidance only. Products and services offered are subject to availability and may differ from those described or illustrated in this document as a result of changes. Specifications are subject to change without notice. Multitone Electronics plc is part of Kantone Holding Ltd, a member of the Champion Technology group of companies. Registered office: Multitone Electronics plc, Shortwood Copse Lane, Kempshott, Basingstoke, Hampshire, RG23 7NL. Registered in England & Wales No Registered VAT No: GB FM 20122