0. When someone writes an office memo, they are using rhetoric.

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1 About Rhetoric The meaning of the word "rhetoric" seems to differ depending on how the word is used and who's using it. You've probably heard politicians some time or another dismiss the positions of their opponents as "mere rhetoric." You're probably also familiar with the idea of a rhetorical question a question that is meant to make a point and not meant to be answered. But rhetoric, as we use it in this class, means something different. Rhetoric is simply the ways in which we try to persuade a given audience, for a given purpose. So what does that mean? It's a simple idea, but once you begin to see it, you can find rhetoric acting everywhere there is an audience, and a someone trying to make a point with that audience. Here are some classic (and some would say less-than-reputable) examples of rhetoric: 0. When a politician tries to get you to vote for them, they are using rhetoric. 0. When a lawyer tries to move a jury, they are using rhetoric. 0. When a government produces propaganda, they are using rhetoric. 0. When an advertisement tries to get you to buy something, it is using rhetoric. 0. When the president gives a speech, he is using rhetoric. But rhetoric can be much subtler (and quite positive) as well: 0. When someone writes an office memo, they are using rhetoric.

2 0. When a newspaper offers their depiction of what happened last night, they are using rhetoric. 0. When a scientist presents theories or results, they are using rhetoric. 0. When you write your mom or dad an , you are using rhetoric. 0. And yes, when I'm trying to explain about rhetoric, I'm using rhetoric. Rhetoric throughout most of history referred to the arts of speechmaking and oratory. In this class, we will use it to refer to persuasion that occurs through any medium, not just text or speech. Through this semester, we will start to see all communication as rhetorical that is, as a set of deliberate, strategic decisions that someone made to achieve a certain purpose with a certain audience. You will also learn how to develop effective rhetorical strategies for your own communication. The Rhetorical Triangle The rhetorical triangle is a way of thinking about what's involved in any communication/persuasion scenario. It involves (no surprise here) three main parts:. a rhetor (a speaker, writer, painter, blogger, photographer... someone who performs the rhetoric), 0. an audience (the people that the rhetor addresses), and 0. a purpose (the thing the rhetor wants to accomplish with the audience). An important part of the rhetorical triangle is that these three "variables" are mutually interdependent: in successful rhetoric, each of

3 them must be reconciled and appropriate to the other two. The purpose, for instance, must be appropriate to the rhetor and what that rhetor is capable of achieving with the audience. Similarly the audience must be appropriate to the rhetor and the rhetor's purpose. And finally, the rhetor has to be appropriate for the purpose and the audience. Perhaps examples would help here. Say I am the rhetor, and my audience is my boss. I want to make more money, so I make it my purpose to get a raise. However, that purpose has to be reconciled between factors regarding who I am as a rhetor (am I credible or well-liked? am I worth the money?) and who my boss is (is she generous and understanding? Does she even have the money to give?). If I make it my purpose to make $1 million a year, I'm not likely to be met with much success. Therefore I must reconcile my purpose to what is possible given both who I am as a rhetor and who my audience is. I should probably make my purpose more realistic by asking for a more reasonable amount of money. In the same scenario, I also have to make sure my audience is appropriate to my purpose. It doesn't make any sense, for instance, to address anyone without any control over my salary (like the guy on the bus, the janitor, or some other person's boss). Rather, I need to talk to people with the ability either directly or indirectly to effect my purpose. And of course, the rhetor has to be appropriate

4 to the audience and the purpose. Having my sister ask my boss for a raise for me wouldn't likely work. Or if who I was changed if I just won the lottery, for instance I wouldn't likely be successful making the case for more money either. Now, what if I could go to my boss and say that the vast majority of people in my line of work were making $1 million a year, and I should be making that much as well? Or, by contrast, what if I lived in a culture where it was considered shameful to ask your boss for a raise? These things would go beyond just the immediate players in the rhetorical triangle, and extend to something that surrounds all of it: context. Context refers to anything outside of the immediate rhetorical situation that also shapes the rhetoric. This can include: 0. how similar rhetorical situations have been addressed in the past, and how they are expected to be addressed in the future. (In technical communication, this may include the expected format of the document, the manner of address, etc.), 0. expectations for what counts as effective persuasion in a rhetorical situation (in a science journal, for instance, there are very specific rules for what counts as credible knowledge rules that are vastly different from, say, a letter to your mother), and 0. "ground rules" and traditions for what you can and can't do in a given rhetorical situation (for instance, PowerPoint slides aren't allowed in a presidential debate, it's

5 generally considered improper to speak ill of the dead, and you should probably wear shoes to a court date). Three Rhetorical Appeals: Ethos, Pathos, and Logos Some ancient Greeks identified three major tactics that we use when we go about persuading people, what we call rhetorical appeals:. Logos appeals (or logical arguments), which appeal to reason or logic. Logos appeals include appeals to statistics, math, logic, order, and "objectivity." For instance, when advertisements claim that their product is 37% more effective than the competition, they are making a logos appeal. When a lawyer claims that her client is innocent because they had an alibi, that too is a logos appeal: it's logically inconsistent for her client to have been in two places at once. A more general reading of logos can also refer to the ordering and structure of an act of rhetoric, such as the logical ordering of information on a page or the structure of a speech.. Pathos appeals (or pathetic arguments), which appeal to human emotion, desire, or passion. For instance, home security companies appeal to our fears of violent crime, carbon monoxide, fire, etc. in order to convince us to buy their home monitoring systems. Many personal hygiene products appeal to our fears of social rejection and to our desire to fit in with others. Many charities appeal to our emotions by showing us images of people that we will empathize with. Gambling casinos appeal to our sense of greed when they try to get us to gamble. And of course, countless advertisements use sex to convince us to buy their products (this is technically eros, but we'll file it under pathos for the

6 sake of simplicity). A more general reading of pathos, however, can include any consideration on behalf of the rhetor for their audience's motivations or state of mind. This includes considerations of the values and beliefs that will ultimately move the audience to action. 0. Ethos appeals, which refer to the character or authority of the rhetor. As an audience, our perception of the rhetor s ethos is what leads us to trust them. Ethos can be seen as having two parts: authority and character. Authority is what leads us to believe that a rhetor is qualified to talk about the issue that they are addressing. Character refers to the connections that exist between the rhetor and their audience. In many cases ethos is pretty transparent: if Rachel Ray wanted to tell us how to make chicken marsala, we would probably just implicitly assume that she knew what she was talking about. After all, she has built her ethos in the sense of authority by demonstrating her cooking abilities every day on nationwide television, in her cookbooks, and through other media. She has also built her ethos in the sense of her character by appearing to be a friendly, savvy, and admirable person. However, if a random person on the street wanted to tell us how to make chicken marsala, we would probably first want to know what gave them the authority to do so: did they cook a lot? Do they make chicken marsala often? Why were they qualified to show us? In addition, such a person would lack the the character component of ethos being a stranger we would have no connection to them and we would have no sense of who they were as a person. In fact, we'd probably be creeped out by their unsolicited cooking lesson. Ultimately, we would have no reason to trust them. It's important to recognize that ethos, pathos, and logos appeals are rarely found independently

7 of each other, and that complex and effective persuasion usually involves all of them in some combination. For instance, logos appeals by themselves are rare and seldom effective they invariably rely on pathos and ethos as well. If I wrote an essay that included the statement "five people die of AIDS every minute," it doesn't just convey a logos appeal in the form of a statistic. It also includes an implicit pathos appeal: a sense of the emotional tragedy that is AIDS and a sense of the ferocity and terribleness of the disease. And it also includes an implicit ethos appeal: my belief in the moral unacceptability of the disease and perhaps my admirability in the eyes of my audience for holding such a stance. It may be tempting to think that logos trumps all other appeals when it comes to successful rhetoric, and that appeals to authority or character (ethos) or appeals to emotion (pathos) are spurious. It may also be tempting to think that if something is logically correct it must automatically be persuasive. But the above statement "five people die of AIDS every minute" is a good example of why this doesn't necessarily hold. The statement itself doesn't mean much of anything until it is connected to other ethos and pathos appeals and, ultimately, until it is connected to a purpose (such as promoting AIDS awareness, ridding the world of the disease, etc.). The statement must be tied to beliefs and values common to an

8 audience such as the undesirability of death and disease before it becomes persuasive in any meaningful sense. Copyright by Jim Nugent