USB Ranger Models 100 and 400. User Guide. Featuring ExtremeUSB Technology

Transcription

1 USB Ranger Models 100 and 400 User Guide Featuring ExtremeUSB Technology Icron Systems Inc Kingsway, Suite 301 Burnaby, BC Canada V5H 4M4 Tel: Fax: A04

2 Thank you for purchasing the USB Ranger. Please read this guide thoroughly before installation. This document applies to Part Numbers: , , , , , , , and FCC Radio Frequency Interference Statement Warning The USB Ranger has been tested and found compliant with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when installed and operated in a commercial environment. The USB Ranger generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with this user guide, may cause harmful interference to radio communications. Operation of the USB Ranger in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. CE Statement Obtaining Warranty Service To obtain warranty service, you must contact Icron Systems Inc. within the warranty period for a Return Material Authorization (RMA) number. Package the product appropriately for safe shipment and mark the RMA number on the outside of the package. The package must be sent prepaid to Icron Systems Inc. We recommend that you insure it or send it by a method that provides for tracking of the package. The repaired or replaced item will be shipped to you, at Icron System Inc. s expense, not later than thirty days after Icron receives the defective product. Address the returned product to: RMA Coordinator Icron Systems Inc Kingsway, Suite 301 Burnaby BC Canada V5H 4M4 (604) We, Icron Systems Inc., declare under our sole responsibility that the USB Ranger, to which this declaration relates, is in conformity with European Standard EN 55022/A1 Class A, and EN (IEC 801-2, IEC 801-3, IEC 801-4). IC Statement This Class A digital apparatus complies with Canadian ICES Icron Systems Inc. All rights reserved. Icron Systems Inc., the Icron Systems Inc. logo, and the Icron Systems Inc. products referred to herein are either the trademarks or the registered trademarks of Icron Systems Inc. All other trademarks are property of their respective owners. Icron Systems Inc. assumes no responsibility for errors that may appear in this manual. contained herein is subject to change without notice. Page 2 Icron Systems Inc Icron Systems Inc Page 15

3 Limited Hardware Warranty Icron Systems Inc. warrants that any hardware products accompanying this documentation shall be free from significant defects in material and workmanship for a period of one year from the date of purchase. Icron Systems Inc. s hardware warranty is nontransferable and is limited to the original purchaser. Hardware Remedies Icron System Inc. s entire liability and the Licensee s exclusive remedy for any breach of warranty, shall be, at Icron Systems Inc. s option, either (a) return of the price paid or (b) repair or replacement of hardware, which will be warranted for the remainder of the original warranty period or 30 days, whichever is longer. These remedies are void if failure of the hardware has resulted from accident, abuse, or misapplication. Limitation of Liability The hardware warranty set forth in this agreement replaces all other warranties. Icron System Inc. expressly disclaims all other merchantability and fitness for a particular purpose and non-infringement of third-party rights with respect to the hardware. No Icron Systems Inc. dealer, agent, or employee is authorized to make any modification, extension, or addition to this warranty. Under no circumstances will Icron System Inc., its suppliers or licensors be liable for any costs of procurement or substitute products or services, lost profits, loss of information or data, or any other special, indirect, consequential, or incidental damages arising in any way out of the sale of, use of, or inability to use any Icron Sytems Inc. product or service, even if Icron Systems Inc., its suppliers or licensors have been advised of the possibility of such damages. In no case shall Icron Systems Inc., its suppliers and licensors liability exceed the actual money paid for the products at issue. Because some jurisdictions do not allow the limitation of implied warranties of liability for incidental, consequential, special, or indirect damages, the above limitation may not always apply. The above limitations will not apply in case of personal injury where and to the extent that applicable law requires such liability. Table of Contents Introduction 4 USB Ranger Product Contents 4 About the USB Ranger 5 Unit 5 Unit 6 Connecting Rex to 6 USB Cables 7 Power Handling 7 Before You Begin 8 Install the Unit 8 Install the Unit 8 Connect the unit to the unit 9 With Surface Cabling 9 With Premise Cabling 9 Check the Installation 9 Troubleshooting 10 Technical Support 11 Applications 12 Specifications 13 Certifications 13 Limited Hardware Warranty 14 Hardware Remedies 14 Limitation of Liability 14 Obtaining Warranty Service 15 Page 14 Icron Systems Inc Icron Systems Inc Page 3

4 Introduction This manual is intended to assist IT professionals install the USB Ranger. The instructions in this guide assume a knowledge of computer installation procedures, familiarity with cabling requirements, and some understanding of USB devices. NOTE: Notes give additional information that could make installation easier. USB Ranger Product Contents When you open your USB Ranger for the first time, you should find the following items: USB Ranger User Guide Local EXtender () Remote EXtender () (either model 100 or 400) AC power adapter (optional) USB cable (2m long) Specifications Item Range (over Category 5 UTP) Host cable (USB) connector (UTP) connector (USB) connector (UTP) connector (USB) power USB power at USB Ranger Models 100 and meters Type A/B 2m RJ45 1 x USB Type B RJ45 Model 100 = 1 x USB Type A Model 400 = 4 x USB Type A 15V DC 1A Model 100 = 1 x 500mA Model 400 = 4 x 100mA NOTE: To complete the installation, you will also require the following items that are not included with the product: USB compatible computer Category 5 Unshielded Twisted Pair (UTP) cable (up to 100m in length) with two RJ45 connectors (if using surface cabling) OR Category 5 UTP cabling with two information outlets and two Category 5 UTP patch cords with RJ45 connectors (if using premise cabling) USB device(s) dimensions (overall) 4.0 x x 1.4 dimensions (overall) 4.0 x x 1.4 Temperature range 4 C to 40 C USB Speeds Link cable * Must be Category 5 UTP (or better). UTP cabling must have a straight through conductor configuration with no crossover and terminated with 8 conductor RJ45 at both ends. Certifications 1.5 Mbps and 12 Mbps Category 5 UTP (8 conductor) The USB Ranger has been certified to the following standards: FCC Part 15 Class A CE USB-IF Page 4 Icron Systems Inc Icron Systems Inc Page 13

5 Applications USB Ranger enables users to take advantage of different configurations, including single extension, multiple device extensions, and multiple location extensions. When daisy-chaining USB hubs, the USB Ranger acts as a single hub and can occupy any of the (up to) five positions in the USB chain. NOTE: Each USB chain must not contain more than four standard USB hubs and one USB Ranger. Many configurations are possible when Ranger is used in conjunction with conventional USB hubs and devices. However, the following three configurations are likely to fulfill most users extended range USB objectives. About the USB Ranger The USB Ranger incorporates Icron s ExtremeUSB technology. This technology breaks the five-meter distance barrier for the connection of USB peripheral devices and allows users to enjoy the benefits of USB technology beyond the desktop. With the USB Ranger, USB devices can be located up to 100 meters from the host computer. In addition, USB Ranger can supply power to remote USB devices. The USB Ranger is composed of two individual units, the Local EXtender () and the Remote EXtender (). The Unit The unit connects to the host computer using a conventional USB cable and to a power outlet through an AC power adapter. 1. Single Dedicated Extension For example, a USB Video Surveillance Camera Front View Rear View 1 POWER LINK HOST Computer ExtremeUSB Multiple Device Extension For example, a USB Publishing Station USB Video Camera 1 Power LED 2 RJ45 connector 3 Link LED 4 Host 1 LED 5 USB Type B port 6 Power connector Colour Printer Computer ExtremeUSB Laser Printer Figure 1. Front and rear views of the unit. Plotter Scanner 3. Multiple Location Extension For example, a USB Electronic Conference Room Computer ExtremeUSB Electronic Whiteboard Page 12 Icron Systems Inc Keyboard Icron Systems Inc Page 5

6 The Unit The unit connects to the USB device using a conventional USB cable. The 100 allows you to connect a single USB device while the 400 allows you to connect up to four low-power USB devices. 1 POWER 1 Power LED 2 RJ45 connector 3 Link LED Figure 2. Front and rear views of the 400 Connecting to The and units are interconnected by up to 100m of Category 5 Unshielded Twisted Pair (UTP) cabling. The UTP cabling must have a straight through conductor configuration with no crossover and be terminated with 8 conductor RJ45 connectors at both ends. NOTE: Category 5 UTP cabling is the standard data communications cable installed in most commercial and some residential buildings. computer Front View LINK USB port LEDs ( 100 has only one) 5 USB Type A ports ( 100 has only one) USB cable Figure 3. USB Ranger connection Category 5 cable AC power adapter Rear View USB cable(s) USB device(s) Troubleshooting (Cont d) Problem/Cause Power and link LEDs on the and are lit, but a USB device does not work. a. The USB device is malfunctioning. b. The USB Ranger is malfunctioning. c. The USB device is not compatible with the USB Ranger. Technical Support Remedy 1. Disconnect the USB Ranger. 2. Connect the USB device directly to the USB port on the computer. 3. If the device does not function properly, consult the user documentation for the device. OR If the device is functioning properly when connected directly to the computer: a. Connect another device (of a different type). b. If the second device does not work, the Ranger may be malfunctioning. Contact Technical support for assistance OR If the second device does work properly, the first USB device may not be compatible with the Ranger. Contact Icron Technical Support for assistance. If you require technical assistance, send an message to: techsupport@icron.com To help us serve you better, please include the following information with your technical support request: Description of the problem Whether the host controller is OHCI or UHCI Host computer make and model Type of operating system used Serial numbers of the and units All USB devices attached when the problem occurs, their make and model Description of the configuration Page 6 Icron Systems Inc Icron Systems Inc Page 11

7 Troubleshooting The following table offers some preliminary troubleshooting options. For additional information, consult the Icron website or contact Icron technical support. Problem/Cause Remedy USB Cables USB cables have two distinct connectors. The Type A connector is used to connect the cable from a USB device to the Type A port on a computer or hub. The Type B connector is used to attach the USB cable to a USB device. Power LED on the unit is not lit. unit is not receiving power. Power LED on the is not lit. Connection between the and units is not correct. Link LEDs on the are not lit. Connection between the and units is not correct. Link LEDs on the are not lit. a. The computer is not functioning. b. The computer does not recognize the USB Ranger. Ensure the power adapter is securely connected to both the unit and to a proper local power supply outlet. Ensure that the proper Category 5 UTP cable with straight through conductors is connected between the and units. Ensure that the proper Category 5 UTP cable with straight through conductors is connected between the and units. 1. Reset the computer. 2. If the link LEDs are still not lit: a. Close all USB device applications on the computer. b. disconnect the unit s USB connector from the computer. c. disconnect the unit s power adapter from the wall outlet. d. reconnect the power adapter to the unit. e. reconnect the unit s USB cable to the computer. 3. Ensure the USB Ranger has been recognized as a Generic USB Hub by the computer. If it is not recognized, contact Icron Technical Support for assistance. USB Type A port Figure 4. USB connectors and ports Power Handling USB Type A connector USB Type B port USB Type B connector Some USB devices are powered directly from the USB and do not require individual power supplies. These devices are called bus-powered devices. The USB Ranger can provide power to these devices so they can be operated remotely. Bus-powered devices are further divided into low-power and high-power categories. The type of USB Ranger you will need to supply the necessary power depends on the number of USB devices you want to operate remotely. To operate one bus-powered device (either low-power or highpower) use the USB Ranger 100. To operate up to four low-power devices use the USB Ranger 400. NOTE: Typically devices with their own power source are considered to be low power devices from a USB perspective. Page 10 Icron Systems Inc Icron Systems Inc Page 7

8 Before You Begin Before you can install the USB Ranger, you will need to prepare your site. 1. Determine where the host computer will be located and set up the computer. 2. Determine where you will operate the USB device(s). 3. If you will be using surface cabling, ensure you have enough Category 5 UTP cabling to connect the two locations. OR If you will be using premise cabling, ensure Category 5 UTP cabling is installed between the two locations with Category 5 information outlets located near both the computer and the USB device(s). 4. Install any software required to operate the USB device(s). Refer to the documentation for these device(s), as required. Install the Unit 1. Place the unit near the host computer. 2. Plug the Type B connector on the USB cable (included) into a USB port on the. 3. Plug the power adapter into a suitable AC outlet. 4. Connect the power adapter to the unit. 5. Plug the Type A connector on the USB cable into the USB port on the computer. Install the Unit 1. Place the unit near the USB device(s). 2. Connect the USB device(s) to the USB port(s) on the. Connect the Unit to the Unit NOTE: To ensure proper operation, we recommend that only Category 5 Unshielded Twisted Pair (UTP) cabling be used to connect the to the. The UTP cabling must have a straight through conductor configuration with no crossover and be terminated with 8 conductor RJ45 connectors at both ends. With Surface Cabling 1. Plug one end of the Category 5 UTP cabling (not included) into the RJ45 connector on the unit. 2. Plug the other end of the Category 5 UTP cabling into the RJ45 connector on the unit. With Premise Cabling 1. Plug one end of a Category 5 patch cord (not included) into the RJ45 connector on the. 2. Plug the other end of the patch cord into the Category 5 information outlet near the host computer. 3. Plug one end of the second Category 5 patch cord (not included) into the RJ45 connector on the. 4. Plug the other end of the second patch cord into the Category 5 information outlet near the USB device(s). NOTE: The maximum length of the Category 5 UTP cable, including patch cords, must not exceed 100m. Check the Installation To ensure your USB Ranger has been installed correctly, check that the following indicator LEDs are illuminated: 1. Power indicators on the and units. 2. Link indicators on the and units. Once these LEDs are illuminated, the USB Ranger is operating normally and the connected peripheral device(s) are ready to be used. Page 8 Icron Systems Inc Icron Systems Inc Page 9