MBA in International Hospital and Healthcare Management

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1 MBA in International Hospital and Healthcare Management in partnership with Academic Programmes Professional Programmes Seminars Executive Education Corporate Programmes & Services Research International Advisory

2 Contents 3 Entrepreneurial, international, intercultural 4 Five good reasons 5 Programme schedule 6 Programme structure 8 HEC Montréal 9 Frankfurt School of Finance & Management 10 Organisation and investment 11 Your contacts

3 Entrepreneurial, international, intercultural The healthcare industry has become one of the biggest and most dynamic industries in many countries of the world. Therefore, many healthcare institutions are looking for entrepreneurial-minded and dynamic managers, who can master the challenges of this high-potential market. The Frankfurt School, in partnership with HEC Montréal, aims to equip managers with the skills required for tomorrow s international healthcare divisions and institutions. Objectives The MBA Programme in International Hospital and Healthcare Management develops entrepreneurial managers equipped with advanced skills and expertise to master the challenges in a globalised healthcare sector. The MBA in International Hospital and Healthcare Management is unique in its teaching and practical approach, seeking to transcend national borders and ways of thinking worldwide. It aims at bringing together a unique group of academic experts from Frankfurt School, HEC Montréal and other prestigious institutions and practitioners from a wide array of national healthcare systems and institutions. The programme members gain a firm understanding of current management concepts and learn how to analyse, compare and contrast national healthcare systems world-wide and their implications for hospital and healthcare management. Through residential modules in selected relevant locations world-wide, the programme members will identify best practices, develop a broad understanding of intercultural issues and build an international network of professionals leading the debate in developing the global healthcare and hospital sectors. In particular the international approach was very interesting and the case studies and the discussions in class made it easy to adapt issues from a theoretical level to an operational one. It was an important part of my idea of a lifetime learning process. The International Hospital and Healthcare Management (MBA) has a practical focus on industry and healthcare. The knowledge acquired in the study modules immediately flows into management practice. Partnership Frankfurt School of Finance & Management with HEC Montréal Bernie Poh CEO Mount Elizabeth Hospital, Singapore MBA, Graduate 2003 Two prestigious business schools pool their knowledge in international hospital and healthcare management to deliver a world-class programme. Highly qualified lecturers from both universities teach a research-based applied approach of hospital management with the intensive use of case studies and group work, also from other industrial sectors. Frankfurt School hosts two modules, HEC Montréal hosts one module. Additionally, professors from both universities will teach in other modules in selected relevant locations. This programme has been accredited by FIBAA. See for more information. This programme has been accredited by EPAS. See for more information. ENTREPRENEURIAL, INTERNATIONAL, INTERCULTURAL

4 Five good reasons to study at Frankfurt School When you opt for a course of study at Frankfurt School of Finance & Management, you are also choosing to benefit from the immediate proximity of prestigious market players and their concentrated expertise. But there are other advantages, too: Practical focus All programmes offered by the Frankfurt School are designed to ensure optimal integration of theory with practice. You will be taught by high-profile practitioners and experienced specialists, using up-to-date case studies based on real-world scenarios. The studies are characterised by their strong focus on practical projects. Research Teaching and research are closely intertwined. New research findings are immediately fed into the teaching environment. At the same time, theories and The Frankfurt School offers its students a unique blend of discerning academic standards and strong practical focus. Our close contacts with the corporate sector and our research projects at top international level ensure that our course contents are always in tune with the latest state of the art which means that our graduates are too. methods are continuously being upgraded to reflect current business practice. As a result, we are constantly updating our syllabus. Multicultural setting Your studies will take place in a multicultural setting. As a result, during the programme you will develop a feel for the specific cultural conditions and expectations that prevail in international business circles. Status In national and international university rankings, the Frankfurt School regularly appears among the topranked institutions. As a student, you will benefit from the university s outstanding reputation in academic and business communities, while you are studying and also in your working life. Networking You will be studying alongside international students who, like you, completed their first degree course with distinction. In the course of working and debating with them, you will develop your own personal network of contacts, establishing friendships that will bring significant benefits throughout your subsequent career. Professor Dr. Michael H. Grote Vice President Teaching Frankfurt School of Finance & Management FIVE GOOD REASONS

5 Programme schedule Module 1 Frankfurt/M, Germany Introduction to Business and Economics Module 2 Milan, Italy Managing Financial Resources & Hospital Controlling Module 3 India Management in Different Health Systems Module 4 Dubai, UAE Market-Oriented and Strategic Management Module 5 e-based Submit Assignment Business Plan Module 6 Singapore Quality and Process Management in Healthcare Module 7 Montréal, Canada Managing the Organisation and IT Module 8 e-based, due in Module 9 Integrated Management (Markstrat Simulation) Submission of Master s thesis Module 9 Vienna, Austria Value Chain Management Module 10 Frankfurt/M, Germany Human Resource, Ethics and Intercultural Management Locations are subject to change I joined the MBA programme at the Frankfurt School because I was interested in developing a best practice model in healthcare. The programme shows and compares the different healthcare systems in the world. By studying the different systems I am able to help improve the system in my own country and therefore contribute to the development of society, especially in healthcare. Mohammed Dogo-Mohammed Executive Secretary / CEO National Health Insurance Scheme (NHIS), Nigeria PROGRAMME SCHEDULE

6 Programme structure Module 1 Module 2 Module 3 Introduction to Business & Economics The module introduces central basic concepts and frameworks of business administration and economics. This broadens understanding of economic environments and the organisation that the student is working in and its environment. Special emphasis is placed on aspects of accounting and investment decisions and how they affect an organisation s overall performance. Additionally, the students will participate in team-building and networking exercises to foster intercultural understanding and team dynamics within the group. Managing Financial Resources/ Hospital Controlling Building on financial accounting introduced in Module 1, investment and financing decisions of hospital managers are analysed. Special emphasis is given to the risk and reward trade-off, basic financial management tools, available finance instruments, and decisions regarding the optimal financial structure of an entity. The second part introduces basics of managerial accounting and decision making in hospitals. Students learn methods and techniques of cost accounting, cost management systems and performance controlling. Special emphasis is placed on strategic and organisational controlling aspects. Management in Different Health Systems In this module, participants are introduced to a framework in institutional economics and economic policy that serves as the basis to analyse and compare various health systems around the world through the course of the whole MBA programme. Furthermore, participants learn how to manage healthcare systems in an effective and targeted way and how to create the ideal healthcare system for the 21st century. Module 6 Module 7 Module 8 (e-based) Quality and Process Management In this module, participants will look at the processes in their organisations with a special focus on how to implement patient safety, quality and processorientation and reengineer business processes within healthcare institutions. It presents the fundamental parameters of quality and processes and the levers to manage them. Also in this module, a Six Sigma seminar is included. Managing the Organisation and IT Participants are introduced to the principles of how organisations work. Then, they learn how to enhance organisational structures and performance in healthcare institutions, how to manage projects and the effects and aspects of IT in the healthcare business. Integrated Management/ Markstrat Simulation This module serves as a milestone in the programme, bringing the contents of all the previous modules together to look at the organisation as a networked system where individual decisions affect other areas and the overall performance of the organisation. The modules/locations may be changed. 6 PROGRAMME STRUCTURE

7 Module 4 Market-Oriented and Strategic Management The development and implementation of a coherent corporate strategy is one of the main measures of success for a company or organisation. In this module, the most important elements of strategic planning will be discussed. Furthermore, participants learn how to create a market-driven hospital and healthcare environment using different marketing tools. Module 5 (e-based) Business Plan Module 9 Module 10 After four modules, students should develop a business plan for a real investment to observe the issues and problems arising from applying the concepts in a real setting. Specialist Evening Sessions or Round Tables Basic Business Knowledge How to become familiar with the terminology and concepts of business and management. Basic Medical Knowledge How to become familiar with basic medical terminology and principles as a requirement for the decision-making process. Personal Development and Communication How to become a more efficient manager, communicator and team leader in a multicultural environment. Special Training Presentation techniques, meeting techniques and strategies, time management. Value Chain Management This module addresses the material flow within an organisation, taking into account the specifics in a healthcare environment. Participants are introduced to the principles of logistics, purchasing and facility management as well as supply chain management as an extended network based approach. They also gain a better understanding of the role e-processes play. Human Resource, Ethics & Intercultural Management In Human Resource Management, participants learn how to develop and maintain human resources potential in a healthcare environment from the perspective of a leader and manager. In Intercultural Management, they build on their own experiences during the programme to learn how to become an effective international manager, how to lead and motivate, foster co-operation and create synergies. Additionally, various topics on the ethics in hospital and healthcare management are discussed. At the end of the study programme, the question is raised, how management and cost efficiency is going along with excellent care of patients. PROGRAMME STRUCTURE 7

8 HEC Montréal Always at the forefront International, forward-thinking and well respected just a few words that define HEC Montréal, one of the top management schools in the world. Canada s first business school, founded in 1907 by the Chamber of Commerce of Montréal, HEC Montréal marked its 100th anniversary in In its century-long history, the School has established an enduring tradition of cutting edge thinking in all fields ranging from teaching, research and international initiatives to executive programmes for middle and top managers. With some 250 career professors, the school boasts a multidisciplinary teaching faculty of unparalleled size and an extensive menu of 35 management programmes offering a range of degrees from BBA to Ph.D. level. The 12,000 student population, including 3,300 students and permanent residents from no fewer than 100 countries, makes HEC Montréal one of Canada s largest business schools. HEC Montréal is the first North American school to simultaneously hold accreditations from the AACSB International (Association to Advance Collegiate Schools of Business), EQUIS (European Quality Improvement System) and AMBA (The Association of MBAs). The triple crown recognition confirms the quality of the School s study programmes, the calibre of its students and faculty, and the excellence of the guidance provided to students. HEC Montréal ranked in the top 10 in Business Week s international listing of MBA programmes in 2004 and 2006, the top 20 in Forbes biennial international ranking in 2003, 2005 and 2007, and appeared in the 2006 edition of the Which MBA? Guide published by The Economist, which rates the top 100 MBA programmes around the world. HEC Montréal s international character is evident in its strategies and activities. It is the only school in North America with a trilingual cohort a group of BBA students studying in French, English and Spanish. HEC Montréal also offers the largest international exchange programme in Canada. The School has many partnerships with businesses and local as well as international organizations in numerous countries through its International Projects department. Indeed, the International Projects department harnesses the best qualified resources from many fields of management to deliver its multidisciplinary services and expertise. For the past 35 years, it has developed partnerships with a variety of institutional and industry partners to manage complex, large-scale international development initiatives and projects in many European, African, Latin American and Asian countries. At HEC Montréal, over twenty professors actively contribute to advancing management of the healthcare and social services network, from various perspectives: manager training, consulting, coaching of management teams, conducting commissioned studies, and developing methodologies and tools for specific actions. To sum up, with an openness to globalisation, HEC Montréal is dedicated to fostering ongoing leadership in teaching, research, technology and multilingualism in order to prepare students for their future roles as managers and management experts, and, ultimately, to help them become active contributors to society. 8 MONTRÉAL

9 Frankfurt School of Finance & Management The Frankfurt School of Finance & Management is an international private academic institution for research, teaching and consultancy. By being close to leading companies, particularly in Germany, and enjoying an excellent reputation around the world for its research, the School provides the link between theory and practice. Its forward-looking finance and management strategies and training of future executives help shape best practice in the sector on a lasting basis. The Frankfurt School is a state-recognised university with the authority to award full degrees. Created out of the Bankakademie and the Hochschule für Bankwirtschaft (HfB), the Frankfurt School can look back over more than 50 years of educational expertise. Today, the Frankfurt School offers an extensive portfolio of nationally and FIBAA-accredited academic study programmes, from Bachelor s to general and specialist Master s and doctoral (Ph.D.) programmes. These are accompanied by numerous vocational programmes and seminars, by means of which experienced professionals can expand their knowledge and skills. Frankfurt School of Finance & Management has focused its research activities at four research centres, each with its own distinctive core competency. The research centres are engaged in ongoing exchanges of knowledge with academic and commercial partners, thereby ensuring that their programme contents are constantly re-attuned to the latest state of the art. Frankfurt School s International Advisory department (formerly Bankakademie International) has an impressive track record of expertise in microfinance, housing finance, SME finance and fund management (e.g. European Fund for Southeast Europe). Financial and management issues form the nucleus of all the university s courses and continuing education programmes. Every student receives a thorough grounding in the knowledge and methodology that are essential for an in-depth understanding of management processes and structures. The Frankfurt School s seven fields of activity Academic Programmes Professional Programmes Seminars Executive Education Corporate Programmes & Services Research International Advisory I joined the MBA programme at the Frankfurt School to broaden my management skills and make it applicable to the healthcare industry. I can use the knowledge to help my organisation to grow and maintain its leading position in an increasingly competitive market. Julia Chow Director of Corporate Communications Quality HealthCare Asia Limited MBA, Graduate 2004 Frankfurt School of Finance & Management 9

10 Organisation and investment Your MBA degree Fact sheet Major: Target group: Degree: Duration: Location: ECTS: Language: International Hospital and Healthcare Management Specialists and managers from all over the world doctors, economists, pharmacists, engineers, administrators, consultants and lawyers who are all pursuing a management career in hospitals, healthcare institutions and companies worldwide and wish to acquire additional management qualifications to enhance their professional skills MBA 10 modules/19 months Europe, Asia, Middle East, Canada 65 points English Minimum entry University degree, three to five requirements: years professional experience, English language skills (min. 80 points TOEFL (ibt) or equivalent) Tuition fees: Accreditated by: FIBAA, EPAS 28,000 Euro (including study material, excluding travel costs) Students performance will be evaluated through written examinations, class participation, individual and team assignments, oral presentations, group projects, and the Master s thesis. This important part of the programme is a practically-oriented research project in which the knowledge and skills acquired through the programme are applied to a real-life management problem. The MBA is delivered by Frankfurt School of Finance & Management in partnership with HEC Montréal. After successful completion of the programme, the degree of MBA in International Hospital and Healthcare Management will be conferred by Frankfurt School of Finance & Management. How to apply The programme starts end of September. If you are interested in the study programme, please apply by 15th of May. Your application may also be considered after this deadline if there are places still available. However, based upon our experience, the demand for places is very high. Thus, we recommend that you meet the application deadline as it is in your best interest to do so. Acceptances are made based upon the date the applications were received. In addition to your completed application form ( you will also need to provide us with: Supporting documentation (e.g. CV, copies of university degree certificates, professional qualifications etc.) Evidence of your English-language skills (TOEFL or equivalent) and An up-to-date colour photograph 10 Organisation and Investment

11 Your contacts No matter what assistance or information you need regarding your continuing education, we will gladly help you decide whether the MBA in International Hospital and Healthcare Management programme is right for you. The Student Services Office is ready and waiting to answer your questions; we look forward to hearing from you. Further information can be found at: Disclaimer The contents of this brochure are current at the time of going to press. All information published in this brochure is intended merely to provide a general overview of the study programme: Frankfurt School of Finance & Management reserves the right to modify the curriculum, the schedule or any parts thereof. The same applies to the tuition fees and internal and external examination fees. For the latest updates, please contact our Student Services Office. Your contact persons: Prof. Dr. Rainer Sibbel Academic Director Dr. Christina Heiss Programme Manager Galia Alessi Relationship Management Tel. +49 (0) Frankfurt School of Finance & Management 11

12 Sonnemannstrasse Frankfurt am Main Germany Tel Fax in partnership with HEC Montréal was the first business school in North America to receive the three most prestigious accreditations in its field. FS /10 WEB (20) frankfurt-school.de

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