Up to 8Mb Business Broadband 5 per month - forever!

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1 Up to Business Broadband 5 per month forever! Unlike many broadband deals out there, this is not introductory gimmick before you re charged full price for the remainder of your contract. We re 5 per month forever on LLU! Also our BT style broadband is only a 6! PLUS 4% NFUS DISCOUNT ON ALL THESE RATES BUSINESS BROADBAND 6 available UK manned helpdesk WHAT IS LLU? LLU (Local Loop Unbundled) is the alternative independent broadband network setup in It is cheaper than BT's broadband, with twice the upload speed, but is only available on half of BT's local exchanges at present. ADSL comparison LLU A LLU B LLU C BT A BT B Connection speed up to * 24Mb Included usage allowance 5Gb 4Gb Additional cost per Gb Contract term * Broadband speeds are up to and depend solely on your proximity to the local BT exchange. For Resource s LLU broadband rates you must transfer your BT business line rental and calls over to us. Line rental will be charged at BT s standard business rate. ADSL2+ Modem/router required. Preprogrammed 4 port router available from Resource at 25. Service subject to a 6 or 12 and 30 connection fee. All rates are ex VAT. Up to Home Broadband 9.99 per month UK HELP DESK Our free broadband helpdesk is run by UK staff and we can immediately deal with any connectivity problems you may have. HOME BROADBAND No dialup call charges Free unlimited addresses ADSL comparison LLU D LLU E LLU F BT C BT D Connection speed up to * 24Mb Included usage allowance 5Gb 4Gb Additional cost per Gb Contract term * Broadband speeds are up to and depend solely on your proximity to the local BT exchange. For Resource s BT broadband rates you must transfer your BT residential line rental and calls over to us. Line rental will be charged at BT s standard residential rate. ADSL2+ modem/router required. Preprogrammed 4 port router available from Resource at 30. Subject to a 6 or 12 month contract and 35 connection fee. All rates include VAT. broadband

2 WHAT ARE CARBON NEUTRAL CALLS? At Resource we buy carbon neutral calls off our carrier suppliers. Our carrier uses soft switches to route your calls instead of the power hungry old fashioned hardware used in telephone exchanges. That means much less power used, which is then offset by carbon credits. So reduce your carbon footprint when using our service! CALL PACKAGES Our customer service and billing Package costs per month Free weekend landline calls Free Free Free Free evening & weekend landline calls Free Free anytime landline calls Rates are including VAT. All calls are billed per second to the nearest 1p. Applies to 01 and 02 calls only. After 1 hour calls are chargeable at rates below. 50% off all daytime calls to all landlines PHONE CALLS 50% off all call connection charges Call rates outside packages NFUS customers Free 6.4p 6.4p Local & national daytime 3.2p 6.4p 6.4p Local & national eve 1.5p 1.7p Free Mobiles day 9.6p 12p 12p Mobiles eve 6.3p 7p 7p Connection charge per call 5.5p 11p 11p PER SECOND BILLING Billing Per second Per minute Per minute Rates are in pence per minute including VAT. All calls are billed per second to the nearest 1p. NFUS free calls are for landline calls outside the above packages and are only eligible to NFUS registered landlines. All calls outside the call packages are subject to a 5.5p call connection charge. LINE RENTAL Same BT line, same BT engineers etc 10% off BT s line rental rate Line rental and call features Line rental per month Contract None All BT Call Features 20% off BT Rates are compared per month including VAT. Resource bills monthly. Rebate cheques given by BT as they bill a quarter in advance.

3 CARBON NEUTRAL CALLS? At Resource we buy carbon neutral calls off our carrier suppliers. Our carrier uses soft switches to route your calls instead of the power hungry old fashioned hardware used in telephone exchanges. That means much less power used, which is then offset by carbon credits. So reduce your carbon footprint when using our service! PHONE CALLS Low rates 0.85p national / local calls Per second billing rounded to 0.1p BUSINESS Daytime calls RESOURCE BT standard Saving NFU Scotland customers Free 3.36p 100% Local 0.85p 3.36p 76% National 0.85p 6.73p 88% Vodafone 8.0p 13.8p 42% O2 8.0p 11.0p 27% Orange 8.0p 12.0p 33% Tmobile 8.0p 13.2p 39% p 22.2p 57% Inbound calls 0800 inbound 3.0p 6.0p 66% 0845 inbound 0.0p 3.0p 100% 0870 inbound 2.0p 0.0p Rates are in pence per minute excluding VAT. All calls are subject to a 1p connection charge per call and are charged on a per second basis. Free calls are only eligible to Resource registered landlines. BT charge per quarter for 0800, numbers. Resource minimum charge 1 per month. BT LINE RENTAL off BT rate Same BT lines, same BT engineers etc No more BT customer services Line rental per month Business single / multi ISDN ISDN30 (per channel) All BT Select Services 20% NO CONTRACT PERIOD Rates are compared per month excluding VAT. Resource bills monthly. Rebate cheques given by BT as they bill a quarter in advance. RESIDENTIAL HOME PACKAGE 10% off BT rate Line rental per month Traffic type Residential single % 4.25 per month 20% off all BT Select Services One monthly bill for all Resource s services peak & offpeak calls to all UK landlines Make as many local and national calls as you like day, evening or weekend. Applies to calls to 01 and 02 numbers only. Other calls (eg mobile, 0845 etc) charged at the same rate as the above tariff. Calls over 1 hour charged at the rates shown above. Rates are compared per month excluding VAT. Resource bills monthly. Rebate cheques given by BT as they bill a quarter in advance.

4 CONTRACT PACKAGES FREE NOKIA 2330 free calls between all NFUS users Get a more expensive mobile on the cheapest tariff 24 Free minutes Free texts Cash alternative Rates exclude VAT. Subject to 24. To obtain free handsets customers must switch their current mobile network. DATA PACKAGES & OTHER RATES Data rates 500Mb UK data package 8.51 Roaming data per Mb 7.50 Blackberry BES 25 Blackberry BIS 10 Call rates after inclusive minutes used up NFUS customers Free Landline and voic 10p Mobile call 25p Text 10p Picture message 20p Free Nokia 2330 Bluetooth, colour screen, handsfree, camera, radio and a 2 week battery! FREE SMARTPHONE ON ANY TARIFF You can have a more expensive mobile for free, even on the cheapest tariff. For every extra worth of phone you want, simply add to the line rental cost. That way you don t have to have 1000s of minutes just to get a better phone. Rates exclude VAT. Blackberry costs include unlimited UK data. Per second billing. 0 NO CONTRACT PACKAGE JUST 2 PER MONTH Package details Line rental UK landlines UK mobiles Text messages Data 5p per minute 15p per minute 7p 10p per Mb No topups No gimmicks SIM only Rates are in pence per minute excluding VAT. Minimum call charge 5p. Freedom on Gamma network. Free HTC Desire With ulimited data, only per month

5 SHARETIME PACKAGES free calls between all NFUS users FREE NOKIA E63 Cheaper line rental than the networks directly 24 Package Cost per month Free minutes Free texts Equivalent ppm Share 500 Share 750 Share 1000 Share 2000 Share 3000 Share 5000 Share 7500 Share Share ,000 2,000 3,000 5,000 7,500 10,000 15, ,000 1,500 2,500 3,250 5,000 7, p 5.3p 4.5p 4.3p 4.2p 4.0p 3.9p 3.9p 3.8p Max handsets Charge per extra handset per month Rates exclude VAT. Subject to 24.. Customers must switch network. Data packages Comment 500Mb UK data G high speed data Blackberry BES 25 Includes unlimited data Blackberry BIS 10 Includes unlimited data Free Nokia E63 3G internet + , Bluetooth, 2Mb camera or 130 cash Rates are in pence per minute excluding VAT. Blackberry 8520 Curve 20 FREEDOM PACKAGE FREE SMARTPHONE ON ANY TARIFF You can have a more expensive mobile for free, even on the cheapest tariff. For every extra worth of phone you want, simply add to the line rental cost. That way you don t have to have 1000s of minutes just to get a better phone. 0 Package details Line rental UK landlines UK mobiles Text messages Data 5p per minute 15p per minute 7p 10p per Mb No topups No gimmicks SIM only, fully itemised bill Must have 3G handset for this service Rates are in pence per minute excluding VAT. Minimum call charge 3p. All calls are charged on a per second basis. Freedom on Gamma network.

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