[This section is largely based on the work of Sarah Jane Rehnborg and Betsy Clubine as found in Volunteer Recruitment: Tips from the Field ]

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1 1 RecruitmentStrategies [ThissectionislargelybasedontheworkofSarahJaneRehnborgandBetsyClubineasfound in VolunteerRecruitment:TipsfromtheField ] Indevelopingarecruitmentplan,youneedtoconsiderthethreetypesofrecruitment strategies.theseare:targeted,broad basedandconcentriccircles. Targeted Reachingvolunteersthroughatargetedrecruitmentapproachrequirescarefulplanning. Thetargetedapproachisreachingouttoasmallpoolofcandidates.Thissmalltargetpool ofcandidateshasspecificskillsanddesirablecharacteristicsthatmeetanorganizational need.theyalsohavetheinterestandavailabilitytofilltheposition.thereareseveral questionsthatneedtobeansweredbeforereachingthisdistinctiveaudience. Thefirststepistolookatthejobpositionsyouhavecreatedandassesswhatyouare lookingfor: Whatdoyouneed? Whatskillsandcharacteristicscanmeetthisneed? Next,youwillbeabletoidentify: Whohastheseskillsandcharacteristics? Wheredowefindthem? Lastly,youneedtoconsider: Howdowecommunicatewiththem? Howdowemotivatethem? Broad based Positionsthatrequireminimaltrainingcreateagreaterpoolofpotentialvolunteersand youcanthereforereachouttoawideraudience.thisisespeciallytruewhenthevolunteer positionrequiresashort termcommitment,suchasforanevent. Thegoalistokeepyourorganization'svolunteerneedsinthepubliceye Inordertoreachyouraudiencethroughabroad basedrecruitmentapproach,youmuch disseminateinformationverybroadly.forinstance,youmaydistributebrochuresin strategiclocations,putupposters,speaktogroups,channelnoticesthroughappropriate media,andlastbutcertainlynotleast,enhanceyourrecruitmenteffortsthroughwordof mouth. Thebestwaytorecruitvolunteersistoaskpeopletohelp

2 2 Concentriccircles RickLynchandSteveMcCurley,authorsof EssentialVolunteerManagement,offerathird recruitmentstrategy:concentriccircles.thisstrategyremindusthatcurrentvolunteers, communitystakeholders,staffandadministratorsareanassettoyourorganizationinthe volunteerrecruitmentprocess!donotunderestimatethisresource;theindividualsinthe immediatenetworkofyourorganizationhavecontactsandsocialtiesthatmightbe interestedinacceptingavolunteerposition.ifyouidentifythisresource,youcanreachout tothispopulationthatisalreadyindirectorindirectcontactwithyourorganization. Consider: Yourclients,theirfamiliesandrelatives Alumniofyourprogram(s)Ex.Interns,etc. Friendsofyourcurrentvolunteersandstaff Formervolunteers Advisors Partnergroups/organizations Peopleintheorganization sneighborhood Peoplewhohavebeenaffectedbytheproblemyouaretryingtosolve

3 3 ABCDTechnique [ThissectionislargelybasedontheworkofIdealistonCampus ActionWithoutBordersas foundin RecruitingVolunteers:ATotalApproach ] A=Approach Howmanypeopledoyouneedtorecruit? Knowingthesenumbershelpstocreateastructurethatutilizesyourimmediate resources/colleagues. Whatisthecaliberofpeopleyouneedtorecruit? Youshouldknowwhatleveloftrainingand/orexperienceyourvolunteersneedtotrulybe helpfulinyourwork,andyouneedtoknowwhere/howtofindandcommunicatewith them. B=Belonging Whatmotivatespeopletovolunteer?Someofthereasonsinclude: SkillDevelopment:peopleseektheopportunitytolearnandpracticenewskills WorkExperience/ProfessionalDevelopment:togainworkexperienceanddevelop professionally PersonalExperience:basedonapastpositiveexperiencevolunteeringand/or activismtochangeidentifiedproblem SocialContact/SocialInterests:tobuildfriendshipsandrelationshipswiththose withsharedcommonalities Contributetocommunity:desiretogivebackandcontributetothecommunity Thesearejustsomeofthewaysthatyourorganizationcanappealtovolunteers.Whenyou arereachingouttoprospectivevolunteers,rememberthatvolunteeringisareciprocaland oftentimespositiveexperience.bycontributingtheirtimeandskillstoanorganization, volunteersinturnreceiveworkexperienceandprofessionaldevelopment;enhancetheir skills,growinpersonalareas,andareabletocreatelastingconnectionswiththe community. C=CastaWideNet Castingawidenetisequaltothebroad basedstrategyfortherecruitmentofvolunteers. Whereyourorganizationcanmakeuseof:ads,flyers,door to doorinvitations,online recruitmentincludinglistservesandmass ing,bulkmailingsandpublicservice announcementsthroughradioand/ortelevisionadvertising. D=DirectAsks Directasksintherecruitmentofvolunteersisalsoknownasthetargetedstrategy.The mosteffectivedirectasksinclude:in personinvitations(ex.inmeetings,coldcalls,etc.) andmailingpersonalletters.

4 4 TheAsk [ThissectionislargelybasedontheworkofSusanJ.Ellisasfoundin TheVolunteer RecruitmentBook ] Doing theask cansometimesbethemostchallengingstepinthevolunteerrecruitment process.however,thereareseveralfactsandtipstorememberthatcansimplifythis process. Tobeginwith,youneedtorememberthatdoing theask isextendinganinvitationand notpleadingforvolunteers.susanj.ellisremindsusthat youneverinsultsomeoneby askingthemtovolunteer.rather,youareusuallyflatteringthembyimplyingtheyhavethe talentforthejob. Rememberthatvolunteeringisareciprocal,positiveexperience,and thatvolunteersreceiveexperienceandskilldevelopment,andwellaspersonalgrowth opportunitiesandsocialnetworkingbyinvestingtheirtimeandskillstoyourorganization. Sowiththisinmind,youneedtogatheralltheenthusiasmyoucangetasyoupreparetodo theask. Youcanfollowthesesixsimplesteps: 1. Getexcited Youneedtobewelcomingandenthusiasticinordertoeffectivelytransmitthe importanceofthisopportunitytoboththeagencyandthevolunteertothe interestedcandidate. 2. Describeyourorganizationandcause Whileyoudoneedtobeenthusiastic,youalsoneedtobeclearandhonestasyou describeyourorganizationand/orcauseandthenatureoftheworkfortheposition youarerecruiting.makesuretheinterestedcandidatelearnsexactlywhoyouare andwhyyouareapproachinghimorher. 3. Answerquestions Anotherveryimportantstepistobeabletoansweranyquestionsthatariseabout theorganizationandthenatureofthework.makesurethattheyunderstandand believeinthemissionoftheorganization.rememberthatyouneedtobespecific aboutneedsandexpectations.mostlyimportantly,youneedtobeclearaboutwhat youlookingforfromvolunteers,intermsofexperience,knowledge,commitment, time,etc.itisgoodtohavevolunteerjobdescriptionsduring theask tosharewith theinterestedcandidate. 4. Explainwhysheorhematters Foranysuccessfulrecruitmentendeavor,youneedtobeabletoarticulatewhatthe benefitsarefortheinterestedparty.youcanespeciallystressthemotivationsand reasonsforjoining,whattheywillgetoutoftheexperienceandwhyitissocrucial fortheorganizationthatthepositionforwhichtheyqualifyforbefilled.

5 5 5. Negotiateandprovidecontactinformation Expectmanyinitialobjectionsinresponseto theask.itisalwaysdifficulttoheara No,butrememberthatitisnotafailure.Itisreasonabletonegotiateif: Candidateseemshesitant youcansuggestthattheytryitand testthe waters andofferaone timeassignment Candidatewantstomakemanychangestothejobdescription offeranother positionthatisabettermatch Candidatesaysheorsheis toobusy askiftheywouldbeinterestedinthe positioniftheyhadthetime,thenscheduleafollow upforatimewhenthey aremoreavailable Makesurethatyouprovidethepersonwithyourcontactinformationandclearly explainhowandwhentheycanreachyou.itisagoodideatohandthemabusiness cardand/oraflyer. 6. Thankandaskthemtopassontheword Makesureyoucordiallythankthepersonfortheirtime,andalwayskeepinmindthat theymightvolunteerwithyourorganizationinthefuture.additionally,youcanaskthe persontopassonthewordtofriendsandrelativesaboutthevolunteerpositionand needswithyourorganization.

6 6 VolunteerRecruitmentWebsites RecruitingvolunteersviatheWorldWideWebisagreatidea,especiallysinceitcomesat noextracosttoyourorganization.however,itisgoodtokeepinmindthatonline recruitmentshouldnotreplaceofflinerecruitment.onlinerecruitmentshouldsupplement offlinestrategiesandefforts,whichrequiremuchplanning. Onceofflinestrategizingandimplementationiscomplete,youwillbepreparedtomakeuse ofthemanysophisticatedwebsitesthatcanbeofaidinonlinerecruitment: HandOnCentralTexas HandsOnCentralTexas,aprogramofUnitedWayCapitalAreastrengthenscommunities thoughmeaningfulvolunteeraction.weprovideover400volunteeropportunities& projects,daysofserviceandvolunteerleadershipopportunities.weenvisionaworld whereallindividualsdiscovertheirpowertomakeadifferenceandareequippedasactive, engagedcitizens. VolunteerMatch Wherevolunteeringbegins. VolunteerMatchstrengthenscommunitiesbymakingiteasierforgoodpeopleandgood causestoconnect.theorganizationoffersavarietyofonlineservicestosupporta communityofnonprofit,volunteerandbusinessleaderscommittedtocivicengagement. Ourpopularservicewelcomesmillionsofvisitorsayearandhasbecomethepreferred internetrecruitingtoolformorethan75,000nonprofitorganizations. Servenet YouthServiceAmerica Launchedin1996,servenet.orgisawebsitethatmobilizesandempowersthevolunteer servicecommunitytotacklesomeofthetoughestchallengesfacinglocalcommunities. Sinceitsinception,servenet.orghasenabledmillionsofyouthvolunteerstoconnectwith localnonprofitstomakeadifferenceincommunitiesthroughoutamerica.in2000,asa partofglobalyouthserviceday,servenet.orgexpandedintoaglobalresourceforthe3.5 millionyoungpeople,in155countriesaroundtheworldthatparticipateinglobaland NationalYouthServiceDay. Idealist.org Imagine.Create.Act. IdealistisaprojectofActionWithoutBorders,anonprofitorganizationfoundedin1995 withofficesintheunitedstatesandargentina.idealistisaninteractivesitewherepeople andorganizationscanexchangeresourcesandideas,locateopportunitiesandsupporters, andtakestepstowardbuildingaworldwhereallpeoplecanleadfreeanddignifiedlives.

7 NetworkForGood Imaginewhattheworldwouldbelikeifeverytimeyouwereinspiredtohelpsomeoneor something,youcould withjustafewclicksofamouse,anywhereonline.that sthe missionofnetworkforgood.wemakeitaseasytodonateandvolunteeronlineasitisto shoponline,andwemakeitsimpleandaffordableforallnonprofits,ofanysize,torecruit donorsandvolunteersviatheinternet. VolunteersofAmerica AtVolunteersofAmerica,wearemorethananonprofitorganization.Weareaministryof servicethatincludesnearly16,000paid,professionalemployeesdedicatedtohelpingthose inneedrebuildtheirlivesandreachtheirfullpotential.throughourthousandsofhuman serviceprograms,includinghousingandhealthcare,volunteersofamericahelpsmore than2millionpeopleinover400communitiesin44states.since1896,wehavesupported andempoweredamerica'smostvulnerablegroups,includingat riskyouth,thefrail elderly,menandwomenreturningfromprison,homelessindividualsandfamilies,people withdisabilities,andthoserecoveringfromaddictions.ourworktouchesthemind,body, heart andultimatelythespirit ofthoseweserve,integratingourdeepcompassion withhighlyeffectiveprogramsandservices. VolunteerSolutions Connectingpeopletocaring. VolunteerSolutionsisaVolunteerMatchingApplicationthathelpsVolunteerCenters connectindividualstovolunteeropportunitiesintheircommunity.volunteersolutions helpsvolunteers,nonprofitagencies,corporations,eventorganizers,andvolunteercenters getconnected.readontolearnhowvolunteersolutionshelpseachoneofthesegroups andhowtogetyourselforyourorganizationinvolvedwithvolunteersolutionstoday Volunteer.org volunteer.org/1800vol/openindexaction.do Isapowerfulservicethatenablesyoutoexpandyourorganization srecruitingeffortsand easilymanageyourvolunteers.the1 800 Volunteer.orgwebsitehelpsorganizations recruitandengagevolunteers,communicatewiththepublic,andmeetthecomplexneeds ofstakeholders. GuideStar GuideStargathersandpublicizesinformationaboutnonprofitorganizations.Primarilya serviceforphilanthropieslookingtodonatemoney,guidestaralsolistsvolunteer opportunitiesthroughawell maintaineddatabaseofhundredsofthousandsnonprofit organizations combiningdatafromseveralsourcesforaccuracyandcredibility.keeping yourinformationupdatedmovesyoutothetopofthelist,andalinktoyourwebsiteallows peopletolearnmoreaboutyourprogram. 7

8 AllForGood Allforgoodhelpsyoufindandsharewaystodogood. InspiredbythecallofPresidentObamatoengagemoreAmericansinservice,agroupof individualsfromthetechnology,marketingandpublicsectorscametogethertobuildan opensourceapplicationthatallowsyoutofindandsharevolunteeractivities.allforgood letsyoubrowseactivitiesandfindeventsbasedonyourlocationorinterests.thesiteis governedbyourgoodworksanonprofitorganizationthatwasformedbysomeofthe peoplewhoinitiatedtheprojectandwhosupporttheproduct'sgrowth.evenbetter sign inwithyourprimarysocialnetworktoconnectwithfriends,anddiscoverandshare interestingactivities.doinggoodismorefuntogether! ServiceNation AcampaigntoinspireaneweraofvoluntarycitizenserviceinAmerica. ServiceNationisanationalcampaigntoincreaseserviceopportunitiesandelevateservice asacoreidealandproblem solvingstrategyinamericansociety.servicenationisthe firstcampaignofbethechange,inc.,acambridge,ma basednon profitdedicatedto strengtheningamericandemocracybyunitingcitizens,socialentrepreneurs,theservice worldandleadersfromeverysectorofamericansociety.bethechangetapsthewisdom, experience,andnetworksofthesepractitionersandthoughtleaderstocraftpost partisan policysolutionstoourgreatestchallengesandbuildpowerfulcoalitionstoadvocatefor them. PointsofLightInstitute PointsofLightsInstituteinspires,equips,andmobilizespeopletotakeactionthatchanges theworld Throughthreeinnovativeanddynamicbusinessunits,PointsofLightInstitute helpsputpeopleatthecenteroftransformingtheircommunities. 8

9 9 SocialMediaandNetworking Today, the world is connected and social media has become a hub that encourages and facilitates human interaction. Nonprofits have taken notice, and social media is becoming the standard for nonprofit fundraising and volunteer recruitment. Here are some of the renowned platforms for social media and online networking: Craigslist Craigslist is a local classifieds and forums - community moderated, and largely free. Craig NewmarkofCraigslistisparticipating,alongwithHuffingtonPostandmanynonprofit organizationsnationwide,withaprojecttosharevolunteeropportunities.thisprojectis calledallforgood,andcraigslistfoundationstaffmembershavebeenheavilyinvolvedin creatingthewebsite.inaddition,craigslistitalsofeedinginthevolunteeropportunities listedontoallforgood swebsite. Youcanbothfindvolunteeropportunitiesandrecruitvolunteersthroughtheuseofthe onlineclassifiedsandforumssitecraigslist.todothis,onthecraigslistwebsiteselect yourstateandcity.underthe Community heading,youwillfindthelinkto Volunteers andrecentpostings.tocreateaposting,clickontherighttopcorner Post.Choosethe desiredcategory(ex.volunteers)andcompletethefields.makesuretocheck OK to distribute this charitable volunteerism opportunity for inclusion in 3rd party web sites that have been approved by craigslist. Submit. Facebook FacebookcanfoundedinFebruaryof2004withthemissionistogivepeoplethepowerto shareandmaketheworldmoreopenandconnected. It is highly recommended that your organization, if it does not already have one, create a Facebook fan page to connect with other organizations and supporters. You can post video content, images, podcasts, interviews, or documents on your "wall". As well as post brief messages, and reach out to your supporters through ing and status reports that alert the user's entire network. You can also create, manage and invite your supporters to events on Facebook. Other options include "pokes" and "likes" which can serve as little reminders and free advertisement. Facebook also provide the opportunity for your nonprofit organization to raise funds through the application Causes. SarahBarbeeofFussBudgetPromotionssaidthat Facebookisparticularlygoodfor reachingtheagedemographic18to34 ReachingouttothemusingFacebookmeetsthis groupinacomfortablespaceandallowsinteractionthatenablesorganizationstoconnect withthem.

10 Twitter Twitter is a very fast and concise way to recruit volunteers. By making use of Twitter, your organization can post messages of up to 140 characters to which supporters who subscribe to your feed will be automatically notified. In one simple message, or a "tweet", you will make sure that your supporters and fans are aware about volunteer opportunities and needs. These messages can also be "re-tweeted". Through the use of Twitter, your organization would be opening up a whole extended network of friends of friends of friends, and so on that will be received your messages. YouTube YouTubeistheworld'smostpopularonlinevideocommunity,allowingmillionsofpeople todiscover,watchandshareoriginally createdvideos.youtubeprovidesaforumfor peopletoconnect,inform,andinspireothersacrosstheglobeandactsasadistribution platformfororiginalcontentcreatorsandadvertiserslargeandsmall. YourorganizationcanmakeuseofYouTubebypublishingaPublicServiceAnnouncement torecruitvolunteersontheyoutubewebsite.youcanalsoembedthepsaonthewebsite ofyourorganizationand/orothersocialnetworkingsitesthatyourorganizationutilizes (ex.facebook). Inordertodothis,youwillhavetocreateafreeaccountanduploadavideofile.Youwill alsobeabletoeditthevideoandsetprivacysettingsbeforeyouuploadthevideo. 10

11 OnlineResources CorporationforNationalandCommunityService ResourceCenter Toolsandtrainingforvolunteerandserviceprograms (TollFree) RGKCenterforPhilanthropyandCommunityService VolunteerRecruitment:TipsfromtheField SarahJaneRehnborgandBetsyClubine 3a OtherResources (2008).UsingFacebookforYourNonprofit.Techsoup:TheTechnologyPlaceforNonprofits. Retrievedfromhttp:// Burke,M.A.&Liljenstolpe,C.(1992).RecruitingVolunteers:AGuideforNon Profits.Los Altos,CA:CrispPublicationsInc. Ellis,S.J.(2010).FromtheTopDown:TheExecutiveRoleinSuccessfulVolunteer Involvement,3 rd ed.philadelphia,pa:energize,inc. Ellis,S.J.(1994).TheVolunteerRecruitmentBook.Philadelphia,PA:ENERGIZE,Inc. IdealistonCampus(n.d.).RecruitingVolunteers:ATotalApproach.ActionWithoutBorders. C.O.O.L.IdealistCivicEngagementCurriculum. KingHumphrey,E.(2010,March).SocialMediaProvesHelpfultoRecruitVolunteers. GreaterWilmingtonBusinessJournal,SAJMediaLLC.Retrievedfrom Lynch,R.&McCurley,S.(1989).EssentialVolunteerManagement.HeritageArtsPress. 11

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