Using Avaya Aura Conferencing Conference Manager for Microsoft Outlook

Transcription

1 Using Avaya Aura Conferencing Conference Manager for Microsoft Outlook Release Issue 1 August 2014

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4 Contents Chapter 1: Introduction... 5 Purpose... 5 Intended audience... 5 Related resources... 5 Documentation... 5 Training... 6 Support... 7 Warranty... 7 Chapter 2: Using Conference Manager for Microsoft Outlook... 8 Conference Manager for Microsoft Outlook... 8 Codes... 8 Accessing version information... 9 Accessing online help... 9 Installing Conference Manager for Microsoft Outlook... 9 Updating or upgrading Conference Manager for Microsoft Outlook Conference profiles Creating a conference profile Creating a conference profile with an additional collaboration code Changing a conference profile Deleting a conference profile Using Conference Manager for Microsoft Outlook for the first time Configuring default settings Send meeting requests Sending a meeting request with your conference details in Microsoft Outlook Sending a meeting request for another user Editing a conference in Microsoft Outlook Removing a conference from Microsoft Outlook Joining conferences Joining a conference Joining a conference from the appointment window Disabling Conference Manager for Microsoft Outlook Enabling Conference Manager for Microsoft Outlook Microsoft Outlook in offline mode Using Conference Manager for Microsoft Outlook August 2014

5 Chapter 1: Introduction Purpose This document describes how to use product features and capabilities. Intended audience This document is intended for people who want to learn how to use product features and capabilities. Related resources Documentation Download the following related documents at The Avaya Support website also includes the latest information about product compatibility, ports and Avaya Aura Conferencing releases. Using Document number Title Use this document to: Audience Using Avaya Aura Conferencing Collaboration Agent Avaya Aura Conferencing Collaboration Agent Quick Reference Manage and participate in conferences using Collaboration Agent Manage and participate in conferences using Collaboration Agent Customers Customers August 2014 Using Conference Manager for Microsoft Outlook 5

6 Introduction Document number Title Use this document to: Audience Using Avaya Web Collaboration Agent for Android Using Avaya Web Collaboration Agent for ios Using Conference Manager for Microsoft Outlook Overview Document number Manage and participate in conferences using Avaya Web Collaboration Agent for Android Manage and participate in conferences using Avaya Web Collaboration Agent for ios Manage and participate in conferences using Conference Manager Customers Customers Customers Title Use this document to: Audience Avaya Aura Conferencing Overview and Specification for Avaya Aura Avaya Aura Conferencing Overview and Specification for Turnkey Avaya Aura Conferencing Solution Description for SME Avaya Aura Conferencing Solution Description for Medium Enterprises Avaya Aura Conferencing Solution Description for Large Enterprises Understand the high-level features and functionality of the product Understand the high-level features and functionality of the product Understand the high-level features and functionality of the solution Understand the high-level features and functionality of the solution Understand the high-level features and functionality of the solution Customers, Partners, Services, and Support personnel Customers, Partners, Services, and Support personnel Customers, Partners, Services, and Support personnel Customers, Partners, Services, and Support personnel Customers, Partners, Services, and Support personnel Training The following courses are available on In the Search field, type the course code, and click Go to search for the course. 6 Using Conference Manager for Microsoft Outlook August 2014

7 Support Course code Course title 2U00110O Selling Avaya Aura Conferencing Solution Learning Bytes 2U00325O Avaya Aura Conferencing 7 L1 Customer Scenario 3U00260W Designing Avaya Aura Conferencing 5U00120E Avaya Aura Conferencing 3204 Avaya Aura Conferencing Implementation and Maintenance Exam Support Go to the Avaya Support website at for the most up-to-date documentation, product notices, and knowledge articles. You can also search for release notes, downloads, and resolutions to issues. Use the online service request system to create a service request. Chat with live agents to get answers to questions, or request an agent to connect you to a support team if an issue requires additional expertise. Warranty Detailed terms and conditions are contained in the sales agreement or other applicable documentation and establish the terms of the limited warranty. In addition, the Avaya standard warranty description and details for support under warranty are available at Avaya Support under More Resources for Maintenance and Warranty Information, see August 2014 Using Conference Manager for Microsoft Outlook 7

8 Chapter 2: Using Conference Manager for Microsoft Outlook Conference Manager for Microsoft Outlook Using Avaya Aura Conferencing, an administrator can assign a conference to your Microsoft Outlook account. After the administrator assigns the conference to your account, you can use the Microsoft Outlook calendar to create and manage your conferences. The conference is available to you anytime. A plug-in called Conference Manager for Microsoft Outlook provides this feature. Conference Manager for Microsoft Outlook integrates with your Microsoft Outlook calendar to provide this feature in the New Meeting menu. Using the Add Conference button, you can add the conference access details to other details of your meeting and send these details to participants. When you create a meeting request, you can also use the Join button to immediately join the conference. If you set up the conference for another user, you can also choose to join as a participant or as a moderator from the Join button. Using this feature, the Avaya Aura Conferencing server dials your telephone number and adds you to the conference. You can also delegate the task of setting up a conference and inviting participants to another user. Codes on page 8 Accessing version information on page 9 Accessing online help on page 9 Codes To access a conference, you must enter a code. For example, on the Collaboration Agent log in screen, you enter a participant code or a moderator code. Similarly, on your telephone keypad, you enter a participant code or a moderator code, followed by the pound key. These codes identify a conference and must be unique. Conference Manager for Microsoft Outlook on page 8 8 Using Conference Manager for Microsoft Outlook August 2014

9 Installing Conference Manager for Microsoft Outlook Accessing version information You can view the release number of the Conference Manager for Microsoft Outlook software at any time. From the Microsoft Outlook toolbar, select Avaya Aura Conferencing > About. You can also access the version information from the meeting dialog by displaying the Avaya Aura Conferencing tab and clicking About. Note: If you use Microsoft Outlook 2007, select Avaya AAC > About. Conference Manager for Microsoft Outlook on page 8 Accessing online help You can access online help for Conference Manager for Microsoft Outlook at any time. The online help is available in PDF format. From the Microsoft Outlook toolbar, select Avaya Aura Conferencing > Help. You can also access online help from the meeting dialog by displaying the Avaya Aura Conferencing tab and clicking Help. Conference Manager for Microsoft Outlook on page 8 Installing Conference Manager for Microsoft Outlook Conference Manager supports the x86 and x64 versions of Microsoft Outlook 2007, 2010, and Conference Manager for Microsoft Outlook has a number of software requirements. In general, your administrator will ensure that these requirements are in place. Your administrator may also install the software on your computer using push technology. If your administrator has done this, you do not have to install the software yourself. Before you begin Before you install Conference Manager for Microsoft Outlook, you must have the Microsoft Outlook application on your computer. August 2014 Using Conference Manager for Microsoft Outlook 9

10 Using Conference Manager for Microsoft Outlook About this task The purpose of this task is to install Conference Manager for Microsoft Outlook. This application enables you to schedule conferences using Microsoft Outlook. 1. Navigate to the location of the Conference Manager for Microsoft Outlook installation files. Your administrator can make these files available to you in a number of ways. For example, they can place the files on a shared location on your network and inform you of the location by Close Microsoft Outlook. 3. Double-click on the file called setup.exe. 4. Navigate through the installation wizard in the usual way. The installation wizard is very similar to other wizards. You must accept the license agreement and click Install to proceed. The installation wizard installs the prerequisites and then installs the application. 5. Click Close to complete the installation. Next steps Now, you must open Microsoft Outlook and enter some personal details in relation to your Avaya Aura Conferencing account, as described in Using Conference Manager for Microsoft Outlook for the first time on page 14. Updating or upgrading Conference Manager for Microsoft Outlook If your administrator updates the release of the Conference Manager for Microsoft Outlook software, the software that you are running on your computer will be an older version. There are a number of options in this situation: You may not have to do anything. Your administrator may have configured Microsoft Outlook to automatically retrieve and install any updates on a regular basis. If the application detects a new version of the software, it displays a pop-up dialog and a progress bar for a few seconds. Your administrator may opt to silently install the new software on your computer using a silent installation technology, such as Systems Management Server (SMS). As an aside, you can manually check for updates, as follows: Microsoft Windows XP users: Click Start > Settings > Control Panel > Add or Remove Programs > Avaya Aura Conferencing. If you click Click here for support information, you can see an option for Product Updates. 10 Using Conference Manager for Microsoft Outlook August 2014

11 Conference profiles Microsoft Windows 7 users: Click Start > All Programs > Windows Update. In the Windows Update window, click Change Settings and select Give me updates for Microsoft products... Save these settings. In the Windows Update window, click Check for updates. Conference profiles With the Microsoft Office Outlook delegate feature, you can create different conference profiles that contain the conference details of other users. You can use these conference profiles to set up conferences for other users who delegate this activity to you. For example, a senior executive in a company might delegate the activity of setting up conferences to an assistant. The executive provides the conference details to the assistant, and the assistant enters these details while creating a conference profile in Conferencing Manager. If the executive has more than 1 set of conference details, the assistant can create up to 20 conference profiles that contain a different set of conference details in each profile. While creating a conference for another user, you can select a conference profile that contains the relevant conference details. Conferencing Manager automatically adds these conference details in the body of the conference invitation. If you want to join a conference that you set up for another user, Conferencing Manager provides you with the Join as Moderator and Join as Participant drop-down options in the Join button. The Join as Moderator option is available only if you enter the Moderator code while creating the conference profile. Also, if the conference requires an additional passcode, you must enter the passcode in the conference profile. Creating a conference profile on page 11 Creating a conference profile with an additional collaboration code on page 12 Changing a conference profile on page 13 Deleting a conference profile on page 13 Creating a conference profile Before you begin Install Conferencing Manager for Microsoft Outlook. For more information, see Installing Conference Manager for Microsoft Outlook. 1. Open Microsoft Outlook. 2. On the Avaya Aura Conferencing tab, click Settings > Configure Additional Conferences. Conferencing Manager displays the Avaya Conferences window. 3. To create a conference profile, click Add in the Avaya Aura Conferences section. August 2014 Using Conference Manager for Microsoft Outlook 11

12 Using Conference Manager for Microsoft Outlook Conferencing Manager opens the Conference Configuration window. 4. On the Conference Configuration window, enter the following details: Description: A short description of the conference profile. For example, My additional conference or, if you are creating a conference profile for another user, John s conference. (Optional) Moderator Code: Select the check box, and enter the moderator code. Participant Code: Enter the participant code. 5. Click OK. Conferencing Manager creates the conference profile and adds the profile to the Avaya Aura Conferences list. Conference profiles on page 11 Installing Conference Manager for Microsoft Outlook on page 9 Changing a conference profile on page 13 Creating a conference profile with an additional collaboration code Before you begin Install Conferencing Manager for Microsoft Outlook. For more information, see Installing Conference Manager for Microsoft Outlook. 1. Open Microsoft Outlook. 2. On the Avaya Aura Conferencing tab, click Settings > Configure Additional Conferences. Conferencing Manager displays the Avaya Conferences window. 3. To create a conference profile, click Add in the Avaya Aura Conferences with passcodes section. 4. On the Conference Configuration window, enter the following details: Description: A short description of the conference profile. For example, My additional conference or, if you are creating a conference profile for another user, John s conference. Collaboration Code: Enter the additional collaboration code. (Optional) Moderator Code: Select the check box, and enter the moderator code. (Optional) Participant Code: Select the check box, and enter the participant code. 5. Click OK. Conferencing Manager creates the conference profile and adds the profile to the Avaya Aura Conferences with Passcodes list. 12 Using Conference Manager for Microsoft Outlook August 2014

13 Conference profiles Conference profiles on page 11 Installing Conference Manager for Microsoft Outlook on page 9 Changing a conference profile Before you begin Create a conference profile. For more information, see Creating a conference profile. About this task Change the details of a conference profile, such as the conference passcodes and the description of the profile. 1. Open Microsoft Outlook. 2. On the Avaya Aura Conferencing tab, click Settings > Configure Additional Conferences. Conferencing Manager displays the Avaya Conferences window. 3. Select a conference profile and click Edit. Conferencing Manager displays the Conference Configuration window. 4. Make the necessary changes to the conference profile details, and click OK. Conferencing Manager saves the changes to the conference profile. Conference profiles on page 11 Creating a conference profile on page 11 Deleting a conference profile 1. Open Microsoft Outlook. 2. On the Avaya Aura Conferencing tab, click Settings > Configure Additional Conferences. Conferencing Manager displays the Avaya Conferences window. 3. Select a conference profile, and click Delete. Conferencing Manager prompts you to confirm that you want to delete the conference profile. 4. Click Yes. August 2014 Using Conference Manager for Microsoft Outlook 13

14 Using Conference Manager for Microsoft Outlook Conferencing Manager deletes the conference profile. Conference profiles on page 11 Using Conference Manager for Microsoft Outlook for the first time The first time you use Conference Manager for Microsoft Outlook, it displays an Avaya information dialog. On this dialog, you must enter your Avaya Aura Conferencing handle and password. Note: Your administrator sets up your Avaya Aura Conferencing account on your behalf. You can contact them for the details of your account. You also have to enter the IP address or the fully qualified domain name of the Avaya Aura Conferencing Collaboration Agent server. Your administrator has this information. You only have to do this the first time you use Conference Manager for Microsoft Outlook. From that point onwards, the application remembers the information. Before you begin Before you enter your personal details, you must install Conference Manager for Microsoft Outlook. About this task The purpose of this task is to initialize Conference Manager for Microsoft Outlook for use. 1. Open Microsoft Outlook. 2. On the Avaya Conference Manager dialog, enter the following details: Username You must include the domain address in this field. For example, or Password Service Host The Service Host is the IP address or fully qualified domain name of the Avaya Aura Conferencing Collaboration Agent server. The text in the Service Host field must be the same for all participants. Contact your administrator if you are unsure of this text. 3. Click Save. Conference Manager for Microsoft Outlook is now ready for use. 14 Using Conference Manager for Microsoft Outlook August 2014

15 Using Conference Manager for Microsoft Outlook for the first time Next steps Now you can begin to set up conferences. Configuring default settings on page 15 Configuring default settings You can configure the default settings at any time. These settings determine whether the Join button prompts the Avaya Aura Conferencing Collaboration Agent application to open automatically and whether this selection is enabled by default in the future. Before you begin Before you configure default settings, you must install Conference Manager for Microsoft and enter your personal details. About this task The purpose of this task is to configure your preferences in relation to the functionality of the Join button. 1. From the Microsoft Outlook toolbar, select Avaya Aura Conferencing > Default Conference Settings. You can also access the default settings from the meeting dialog by displaying the Avaya Aura Conferencing tab and clicking Settings > Default Conference Settings. Choice Option Launch Collaboration Agent Set as default (Don t prompt me again) Choice Description Select this option if you would like the Avaya Aura Conferencing Collaboration Agent application to open automatically when you click the Join button: Select this option if you would like to save your preference. 2. Click Save. Using Conference Manager for Microsoft Outlook for the first time on page 14 Joining a conference on page 19 August 2014 Using Conference Manager for Microsoft Outlook 15

16 Using Conference Manager for Microsoft Outlook Send meeting requests Sending a meeting request with your conference details in Microsoft Outlook Before you begin Before you associate your conference with an appointment or meeting, you must install Conference Manager for Microsoft Outlook. About this task The purpose of this task is to create a Microsoft Outlook meeting request and to associate your conference details with this meeting request. 1. Open Microsoft Outlook. 2. From the New menu, select Meeting Request. The New Meeting window is displayed. Note: You can also select New Avaya Aura Meeting from the New drop-down menu or from the Calendar context menu by right-clicking on the desired time slot on the calendar. If you display the New Meeting window using these methods, you do not have to click the Add Conference button. 3. Enter any meeting details on the Appointment tab, just like a regular meeting. 4. Click the Add Conference button. Conference Manager for Microsoft Outlook retrieves your conference details and inserts them into the body text of the meeting request. If you select New Avaya Aura Meeting from the New Items drop-down menu or from the Calendar context menu by right-clicking on the desired time slot on the calendar, you do not have to click the Add Conference button. 5. Select or enter the attendees as normal to the invite. 6. Enter location details. 7. Enter a title for the conference in the Subject field. 8. Click Send. An displaying the conference details is sent to all the attendees. 16 Using Conference Manager for Microsoft Outlook August 2014

17 Send meeting requests Sending a meeting request for another user Before you begin Create a conference profile that contains the conference access details of another user who delegate the activity of setting up conferences to you. For more information, see Creating a conference profile. 1. Open Microsoft Outlook. 2. From the New Items menu, select Appointment. Microsoft Outlook displays the Untitled-Appointment window. Tip: To open a new appointment window, you can also: Select New Avaya Aura Meeting from the Conferencing section of the Calendar menu. Right-click the time-slot on the Calendar window and, on the Calendar context menu, click New Appointment. 3. On the Appointments tab, enter the following meeting details: Subject Location Note: You can enter the location, but Conferencing Manager overwrites your location details when you create the meeting request. Start and end time 4. Click Invite Attendees, and add participants to the appointment. 5. Click the Add Conference arrow, and select a conference profile from the drop-down list. Conferencing Manager inserts the conference details of the selected profile in the body of the meeting request. 6. Click Send. Microsoft Outlook sends an with the conference details to the attendees. Creating a conference profile on page 11 August 2014 Using Conference Manager for Microsoft Outlook 17

18 Using Conference Manager for Microsoft Outlook Editing a conference in Microsoft Outlook You can make changes to your conference in the regular way, using Microsoft Outlook. You can also edit an existing meeting request to add conference call details to it. This option is only available to you if you created the meeting request. If you are simply a participant, you cannot edit an existing meeting request to add conference call details to it. About this task The purpose of this task is to make updates to an existing conference. 1. Go to the Calendar view. 2. Double-click on your conference. Microsoft Outlook displays the conference. 3. Update the conference as necessary. 4. You can click Send Update to save your changes, close the conference, and send the new details to your participants. Removing a conference from Microsoft Outlook You can remove your conference details from any meeting request. 1. Go to the Calendar view. 2. Double-click on your meeting. Microsoft Outlook displays the meeting. 3. From the Join button menu, click Remove Conference. Conference Manager for Microsoft Outlook switches the Join button back to the Add Conference button and removes the details of the conference from the body of the meeting request. 18 Using Conference Manager for Microsoft Outlook August 2014

19 Joining conferences Joining conferences Joining a conference The Join button enables you to enter a conference at the click of a button. With this feature, the Avaya Aura Conferencing Collaboration Agent server dials your telephone number and places you into the conference. The first time you use the Join button, you can choose to configure the default options. From that point onwards, the Join button uses these default options. You do not need to configure the default options every time you use the Join button. However, you can change the default options at any time by navigating to the Avaya Aura Conferencing tab and clicking the Default Conference Settings button. These steps describe how to use the Join button for the first time. After you complete these steps, the Join button operates in an automatic way. Note: The Join button only operates effectively if you are using the same Conferencing server as the moderator. If you are using a different server, the Join button is inaccessible. You can identify your Conferencing server by viewing the Service Host field on the Avaya Conference Manager dialog. For more information about this field, see Using Conference Manager for Microsoft Outlook for the first time on page 14. About this task You can use the Join Conference feature to join a conference that has started. This is an optional feature. 1. Open an existing conference. On the Meeting screen, Conference Manager for Microsoft Outlook displays a Join button on the toolbar at the top of the screen. 2. Click the Join button. If you set up the appointment for another user and you click Join, Microsoft Outlook displays the following options: Join as moderator Join as participant Note: The Join as Moderator option is available only if you enter the Moderator code and the additional passcode, if required, while creating the conference profile. Select the appropriate role to join the meeting. August 2014 Using Conference Manager for Microsoft Outlook 19

20 Using Conference Manager for Microsoft Outlook Result When you use the Join Conference feature for the first time, Conferencing Manager displays the Join Conference dialog box to administer the default options of the feature. 3. Select a telephone number from the Call me at drop-down list or enter a telephone number in the list. The Call me at drop-down list contains your contact telephone numbers and previously dialed telephone numbers. 4. Check the Launch Collaboration Agent checkbox if you would like to open the Collaboration Agent page. 5. Optionally, you can check the Set as default (Don't prompt me again) checkbox if you would like to save these preferences for joining conferences in the future. 6. Click Join Now. The Avaya Aura Conferencing Collaboration Agent server dials the telephone number that you selected in the Call me at drop-down list. When you answer the call, the Avaya Aura Conferencing Collaboration Agent server brings you into the conference. If you checked Launch Collaboration Agent, the Avaya Aura Conferencing Collaboration Agent server opens the Collaboration Agent login screen in the default browser. After you complete these steps to set the default options for the Join button, the Avaya Aura Conferencing Collaboration Agent server automatically dials the telephone number that is stored in the Default Conference Settings. If you created the meeting, you join the conference as a moderator. If you are a meeting recipient, you join the conference as a regular participant. If you set up the conference on behalf of another user, you can join as a moderator or as a participant. If you are the owner of the meeting whose request you receive from your delegate, you always join as a moderator. Configuring default settings on page 15 Joining a conference from the appointment window on page 20 Creating a conference profile on page 11 Joining a conference from the appointment window Before you begin To join a conference that you set up for another user as a moderator, get the Moderator code from the other user. The Join as Moderator option is only available if you enter the Moderator code while creating the conference profile with the conference access details of the other user. For more information, see Creating a conference profile. 1. Open Microsoft Outlook. 20 Using Conference Manager for Microsoft Outlook August 2014

21 Disabling Conference Manager for Microsoft Outlook 2. In Calendar, select the appointment that you want to join. Ensure that the appointment has the related conference access details associated with it. 3. Right-click the appointment and click Join. If you set up the appointment for another user and you click Join, Microsoft Outlook displays the following options: Join as moderator Join as participant Select the appropriate role to join the meeting. Note: When you use the Join Conference feature for the first time, Conferencing Manager displays the Join Conference dialog box to administer the default options of the feature. For more information about administering the default options of the Join Conference feature, see Joining a conference. Creating a conference profile on page 11 Joining a conference on page 19 Disabling Conference Manager for Microsoft Outlook You can disable Conference Manager for Microsoft Outlook. The steps for disabling Conference Manager for Microsoft Outlook are slightly different for Microsoft Outlook 2007 and Microsoft Outlook About this task The purpose of this task is to disable Conference Manager for Microsoft Outlook. 1. Open Microsoft Outlook. 2. Perform one of the following steps: If you are running Microsoft Outlook 2007: From the Tools menu, click Trust Center to view the Trust Center dialog. If you are running Microsoft Outlook 2010: From the File menu, click Options to view the Outlook Options dialog. 3. From the left-hand navigation, select Add-ins to view the Add-ins tab. 4. From the Manage drop-down menu, located at the bottom of the dialog, select COM Addins and click the Go button. 5. On the COM Add-ins dialog, uncheck Avaya Aura Conferencing and click OK. August 2014 Using Conference Manager for Microsoft Outlook 21

22 Using Conference Manager for Microsoft Outlook Next steps Now, Conference Manager for Microsoft Outlook is disabled. If you need to, you can re-enable Conference Manager for Microsoft Outlook by following a similar set of steps. Enabling Conference Manager for Microsoft Outlook If you have manually disabled Conference Manager for Microsoft Outlook, using the steps described in Disabling Conference Manager for Microsoft Outlook on page 21, you can enable it again at any time. The steps for enabling Conference Manager for Microsoft Outlook are slightly different for Microsoft Outlook 2007 and Microsoft Outlook About this task The purpose of this task is to enable Conference Manager for Microsoft Outlook. 1. Open Microsoft Outlook. 2. Perform one of the following steps: If you are running Microsoft Outlook 2007: From the Tools menu, click Trust Center to view the Trust Center dialog. If you are running Microsoft Outlook 2010: From the File menu, click Options to view the Outlook Options dialog. 3. From the left-hand navigation, select Add-ins to view the Add-ins tab. 4. From the Manage drop-down menu, located at the bottom of the dialog, select COM Addins and click the Go button. 5. On the COM Add-ins dialog, check Avaya Aura Conferencing Conference Manager and click OK. Now, Conference Manager for Microsoft Outlook is enabled. Microsoft Outlook in offline mode If Microsoft Outlook is in offline mode and is still connected to the network, Conference Manager for Microsoft Outlook operates as normally. It retrieves the details of users conferences and it creates new scheduled conferences for users. However, if Microsoft Outlook is in offline mode and is not connected to the network, Conference Manager for Microsoft Outlook displays a network error if users try to retrieve their conference details. 22 Using Conference Manager for Microsoft Outlook August 2014

23 Index C changing conference profiles codes... 8 conference joining profiles Conference Manager disable enable...22 first use installing...9 introduction... 8 joining a conference meeting requests offline mode upgrading...10 conference profiles changing creating...11, 12 deleting overview creating conference profiles... 11, 12 D default delegate Microsoft Outlook...11 deleting conference profiles H help... 9 O offline mode overview conference profiles related documentation... 6 P profiles conference...11 R related documentation overview... 6 using... 5 related resources training...6 release number...9 S sending meeting requests support...7 T training related resources...6 U using related documentation... 5 J joining conference appointment window...20 M meeting requests sending Microsoft Outlook...8 delegate...11 August 2014 Using Conference Manager for Microsoft Outlook 23