Thank you for asking me to act in this matter. I am happy to receive your instructions on the basis set out below.

Transcription

1 [Date] [address] Letter of Instruction to Instructing Solicitor Re [ ] Thank you for asking me to act in this matter. I am happy to receive your instructions on the basis set out below. 1. Services to be provided The following is a summary of my instructions. [ ] 2. Fees The basis on which my fees will be charged is as follows: Time and attendance is based n $[...]. per hour plus GST (and, if required, adjusted to reflect the factors set out below). Disbursements as incurred. I would like you to hold [$...] in trust. I have estimated the following costs for this case: [.] Generally, my fees reflect the time I spend on a matter, charged at my current hourly rate, and adjusted where appropriate to reflect other factors. These factors may include the specialised knowledge, skills or responsibility required, the amounts involved, the importance of the matter, urgency and the results achieved. I can give estimates of the likely fees based on my experience with similar matters. Estimates are given as a guide only and not as a fixed quotation. I will also inform you periodically of the level of fees incurred or inform you when fees reach a specified level.

2 I also charge for general office services and for disbursements incurred on your behalf. General office services include photocopying, facsimiles, telephone communications, deliveries, routine on-line searches and inquiries and similar. These are charged at a standard rate equal to 2.5% of our fees. Disbursements include out-of-pocket expenses such as travel and accommodation costs, registration and filing costs, court charges, fees of agents, experts and other professionals and similar. These are charged on at the amount charged to me. Goods and services tax is also charged as and when required by law. For a variety of reasons, some instructions are not completed. If this occurs, I will charge you for the work undertaken and costs incurred up to the time of termination. In some circumstances, I may be required to incur additional time or expense following the completion or termination of a matter. I will charge for this in the normal way. I am happy to discuss any aspect of my fees and charges with you at any time. 3. Accounts My general practice is to issue interim accounts monthly. I also issue a final account on completion of each matter. My accounts are payable on receipt. Please raise any queries you have about any account within fourteen days of receiving it. If an account is not paid promptly, I may elect: Not to do any further work, and to retain custody of your papers or files, until all accounts are paid in full; and [To charge interest at up to 10% p.a. on any amount outstanding one month after the date of the account ] optional. 4. Professional Indemnity Insurance I hold professional indemnity insurance that meets or exceeds the minimum standards specified by the New Zealand Law Society. I will provide you with particulars of the minimum standards upon request.

3 5. Complaints If you or your client have a complaint about my services or charges, you should first discuss them with me but if not satisfied, you may refer your complaint to [..]. He/she may be contacted as follows: By letter; By at [.] By telephone on [ ] If you do not wish to refer your complaint to that person, or you are not satisfied with that person s response to your complaint, you may refer your complaint to the New Zealand Law Society, PO Box 5041, Wellington, facsimile (04) , telephone (04) Termination You may terminate my brief at any time. I may terminate my brief in any of the circumstances set out in Chapter 4 the Law Society s Rules of Conduct and Client Care for Lawyers (such as if I am misled, if you or your client fail to pay a fee in a timely fashion or fail to provide instructions in a timely manner when requested). If my brief is terminated you must pay me all fees due up to the date of termination and all expenses incurred up to that date. 7. Reporting I will regularly report progress on this case to you. I will endeavour to do this monthly if appropriate and to advise you of any delay in the case. 8. Your Rights (optional) My obligations are to: Act competently, in a timely way and in accordance with instructions received and arrangements made. Protect and promote your interests and act for you free from compromising influences or loyalties. Discuss with you your objectives and how they should best be achieved.

4 Provide you with information about the work to be done, who will do it and the way the services will be provided. Charge you a fee that is fair and reasonable and let you know how and when you will be billed. Give you clear information and advice. Protect your privacy and ensure appropriate confidentiality. Treat you fairly, respectfully and without discrimination. Keep you informed about the work being done and advise you when it is completed. Let you know how to make a complaint and deal with any complaint properly and fairly. 9. Scope of my role (optional) I will represent and advise you on all legal matters that properly fall within the scope of your instructions. If you have any comments on what I say, please let me know as soon as you can. It is important that good communication, and a shared understanding of your instructions and expectations, be established at the outset. You may limit or expand the scope of your instructions at any time, although I may need to undertake a conflict check before accepting any substantial expansion. I will act in accordance with your instructions and any applicable professional or legal obligations. I will use all due care and skill in doing so. My duties are owed to you and your client [..]. Unless otherwise agreed in writing or required by law, those duties will not extend to others, including for example associated parties such as shareholder or related companies, directors or employees, or parents or other family members. If any other parties wish to retain me, they should do so by separate agreement. My advice is given for your benefit and in your interests. If any other parties wish to rely on the advice I give you, they can only do so if both you and I agree in writing. Similarly, my name and opinions may not be used in connection with any prospectus, financial statement or other public document without our written consent. When your instructions on a matter are completed, my representation will end. I will advise you any further on issues requiring completion. 10. Confidentiality I regard client confidentiality as of paramount importance. I do not disclose any confidential information obtained as a result of acting for a client unless required or authorised by that client, or by law or the Law Society s Rules Conduct and Client Care Rules..

5 11. Electronic communications Unless otherwise agreed with you, I will communicate with you and others at times by electronic means. These communications can be subject to interference or interception or contain viruses or other defects ( corruption ). I do not accept responsibility and will not be liable for any damage or loss caused in connection with the corruption of an electronic communication. 12. Limitation of Liability My liability is limited to [.]. Please sign the attached copy of this letter where indicated and return it to me. Your signature will be treated as acceptance of these terms by your client as well. You will also be bound by these terms if after receipt of this letter, you orally advise me of your acceptance, or if you instruct me to proceed to act. I look forward to working with you on this matter. Yours faithfully Kate Davenport The above terms are accepted and you are requested to act in this matter.. Signature (solicitor) Date I agree with these terms and conditions.. Signature (client) Date