Altru. A Clear View. The most comprehensive and effective single solution for managing your arts and cultural organization
|
|
- Ashlynn Bishop
- 8 years ago
- Views:
Transcription
1 Altru A Clear View The most comprehensive and effective single solution for managing your arts and cultural organization
2 Daniel Island Drive Charleston, SC About Blackbaud Blackbaud is the leading global provider of software and services designed specifically for nonprofit organizations, enabling them to improve operational efficiency, build strong relationships, and raise more money to support their missions. Approximately 24,000 organizations including University of Arizona Foundation, American Red Cross, Cancer Research UK, The Taft School, Lincoln Center, Tulsa Community Foundation, Ursinus College, Earthjustice, International Fund for Animal Welfare, and the WGBH Educational Foundation use one or more Blackbaud products and services for fundraising, constituent relationship management, financial management, website management, direct marketing, education administration, ticketing, business intelligence, prospect research, consulting, and analytics. Since 1981, Blackbaud s sole focus and expertise has been partnering with nonprofits and providing them the solutions they need to make a difference in their local communities and worldwide. Headquartered in the United States, Blackbaud also has operations in Australia, Canada, Hong Kong, the Netherlands, and the United Kingdom. For more information, visit
3 Revolutionary. That s the only way to describe Blackbaud s Altru solution. It s 30 years of nonprofit experience rolled into a new revolutionary platform for arts and cultural organizations. This groundbreaking technology allows everyone to gain a clear view of your entire arts and cultural organization. It s simply a better, more efficient way to cultivate supporters, sell and schedule programs, manage your earned and contributed revenue, and keep everyone focused on the mission. Why? Because we listened to you and built a solution that puts an end to your biggest obstacles. When everyone s working from the same page, your organization can reach its full potential. No more struggling to purposefully engage, cultivate, and communicate with your audiences. No more wasted time and money on never-ending IT issues. And no more inefficiency and redundancy that comes with departmental silos. Museums of all types and sizes from aquariums and historic sites to art museums and zoos are always searching for more efficient ways to do business, particularly in this economic climate. As AAM continually strives to advocate on behalf of the field and provide outstanding service to our members, we applaud Blackbaud for its Corporate Affinity Partnership and for providing this new solution at a discount to AAM members. Ford W. Bell President American Association of Museums Get the clear, 360-degree view of your entire organization you need to better deliver on your mission. Altru. A clear view. 3
4 Introducing Altru The most comprehensive and effective single solution for managing your entire arts and cultural organization With Altru, your general admissions arts and cultural organization can: Gain a clear, 360-degree view of your organization, data, supporters, and audiences, right at your fingertips. Boost efficiency to focus on your mission not on administrative tasks. Engage and cultivate audiences and supporters more consistently and efficiently across multiple departments. Streamline your external and internal communication efforts. Reduce IT costs and create organizational efficiency with our state-of-the-art, web-based, SaaS (Software as a Service) platform. Altru gives you: The ability to engage, incent, appeal, and sell through seamless online and offline avenues The Association of Children s Museums (ACM) is pleased to announce that Altru, powered by Blackbaud, is now part of the ACM Affinity Partnership Program, which brokers high-quality products or services at a discount for members. As an Affinity Partner, Altru offers what our members have been asking for: a unified museum management solution that is priced affordably for most organizational types and sizes. Information that s viewable by defined user roles and prescriptive best practices that allow staff to see only what s relevant for their roles A single constituent record that shows all activities, communications, and revenue transactions One calendar view of all key organizational and functional activities One online shopping cart for your customers convenience Embedded role-based training and help that s easily accessible within the solution Janet Rice Elman Executive Director Association of Children s Museums 4
5 Gain a clear, 360-degree view of your organization, data, supporters, and audiences, right at your fingertips. At any time, view a current global snapshot of your organization as well as information to support a strategic vision for future growth. Successfully manage your organization with unified functionality for memberships, fundraising, ticketing, marketing, merchandising, and more. More effectively manage your resources including staff, volunteers, and facilities with a centralized calendar and other tools. Identify trends to inform forecasts of future performance; predict and respond to Altru is intuitive technology that allows staff to work more efficiently, communicate better, and get a global view of our organization, which allows us to know and serve our patrons better. Russell Daws, Executive Director, Tallahassee Museum seasonality; even out cash flow during the year and take action to make better business decisions with robust reporting tools. Monitor multiple income streams to ensure profitability and drive better investment decisions. 5
6 The American Public Gardens Association is committed to raising the professionalism of our member gardens. In today s uncertain economic climate, we know that our members need a competitive edge in all areas of their business, as well as the ability to streamline their operations. Therefore, APGA is pleased to offer the Altru Affinity Program to provide a discount on Altru to our APGA member gardens. Daniel J. Stark Executive Director American Public Gardens Association Boost efficiency to focus on your mission not administrative tasks. Eliminate silos, allowing all departments to work together and communicate easily. Enable staff to spend less time on non-value-added and redundant activities such as synchronizing data across disparate systems and spend more time on your organization s mission. Drive an increased return on all your organization s assets, such as collections, buildings, and staff, with efficient booking for group sales and scheduling through a centralized calendar. Track revenue and attendance for organizational activities and programs to capitalize on the most effective ways of engaging different constituent groups. Reduce paper copies of lists and manual data entry while eliminating duplications and reliance on institutional memory. Engage and cultivate audiences and supporters more consistently and efficiently across multiple departments. View a single, holistic constituent record for each individual connected to your organization. Strengthen the affinity and loyalty of your constituents by tracking their activities to better understand donor preferences and motivations. Serve and steward members and guests to increase retention, visitation, and acquisition. Provide information and tools to move constituents smoothly along the continuum from ticket buyers to members, supporters, and major donors. Update staff with relevant and easily understood reports, giving them the information they need to make course corrections in communications, pricing, or selling. 6
7 Streamline your external and internal communication efforts. Drive an increased rate of return on marketing efforts and lower costs through personalized, targeted communications while tracking the success of various marketing tactics. Segment your marketing messages based on your audiences profiles. Create tailored appeals and thank-you messages for donors of all levels. Market programs and exhibits to members with appropriate, timely campaigns to I chose Altru for its single source of information, which will advance operational practices and enrich strategic fiscal decisionmaking. It will force a common style it s a good thing. Angela Mack Executive Director Gibbes Museum of Art drive program sales, donations, and membership renewals. Improve internal communications among your leaders, staff, and volunteers. Use your existing, branded website to engage more audiences by enabling online donations, membership acquisitions, discounts, ticket purchases, and event registrations. Reduce IT costs and create organizational efficiency with our state-of-the-art, web-based, SaaS platform. Leverage Blackbaud s secure hosting center and IT infrastructure. View instructional videos embedded in the technology without interrupting your work. Enjoy access to award-winning live support from Blackbaud experts. Create and manage system views and access for your staff with security based on each user s roles or permissions. Monitor user activity, which is tracked in the audit tables, for further analysis and reporting. Access your database remotely via HTTPS/VPN through Blackbaud s secure servers. 7
8 Altru At-a-Glance Category Solution Functionality and Benefits One constituent record with relationships noted Constituent Constituent home page with transaction/activity summary Drill down for details of giving, purchases, and communications Immediate record updates and status changes Permission-based access to information according to roles Membership Program Fast track membership processing Online membership sales, renewals, upgrades, and gift memberships Membership programs, including renewals, with benefits and card printing Advance, online, and walk-up sales Membership sales, renewals, and discounts at Admissions Public Program Sales/ Ticketing Pre-registered event and group check-ins at Admissions Touchscreen interface Limited capacity/timed events management Attendance per event/time period reports Reservation status and order balance tracking Group Sales/ Facility Rentals Group itineraries, variable-level pricing, and discounts Document attendance by group types Contract and multiple payment processing for reservations Volunteer, staff, and resource assignments for group events Dashboards for easy view of progress and activity levels Reporting Industry-driven key performance indicators (KPIs) Audit trail for record changes Account tracking by general ledger code Automatic general ledger posts in existing financial system of consumables, space, and equipment Resource/ Volunteer Staff and volunteer assignments A consolidated calendar view Permission-based access to information according to roles 8
9 Category Marketing/ Communications Solution Functionality and Benefits Mail and communications and response-tracking Visitor survey during sales process Segmentation One donor constituent record with revenue history, communications, and acknowledgements Fundraising Constituent segmentation based on donor giving patterns Online donations Annual fund workflow and appeals response-tracking Appeal/acknowledgement mailings and pledge reminders Special Events Online Comprehensive event management, including registrations, guest lists, and payments Event check-in and payment processing at Admissions, as well as in advance Event activity (task assignments and progress) One shopping cart for tickets, donations, and membership sales campaign creation and execution Online membership discounts Set up and sell merchandise through Admissions and/or store Merchandise Sales Inventory adjustments to amount on hand following sales Apply membership benefits and view activity on constituent records Manage pricing, discounts, refunds, taxes, and fees 9
10 Turn to Altru for answers to these questions and more: We only invest in new technology if we are convinced it will make our staff and the overall organization more efficient. Right now, we spend a lot of time gathering data from disparate systems to get the reports our executives and board require. How can we improve this process? Altru pulls all the data from every department across your organization together, giving you a single view of critical information, and it allows you to easily and quickly produce the reports your stakeholders need. What s the most effective and efficient way to communicate with all of our different types of audiences? Who are our most loyal constituents? How can we obtain more contributed income? Altru helps increase your rate of return on marketing efforts and lowers costs through personalized, targeted communications. Are our activities profitable? Where should we invest across our various revenue streams? How can we project what s coming? Altru monitors multiple income streams to give you the real-time information necessary to help ensure profitability and drive better decisions to achieve your vision. How can I maximize revenue from our capital assets? What s our capacity to deliver? How do we do more with less? Altru helps drive an increased return on organizational assets through accurate scheduling of space, equipment, staff, and volunteers, as well as managing any applicable payments for these resources. How can we become more proactive with forecasting and perform what-if analysis using historic data as the basis? Altru allows you to spend less time collecting data to understand past performance and more time using that data to identify trends that can inform forecasts of future performance. 10
11 November 2010, Blackbaud, Inc. This material is for informational purposes only. The information contained in this document represents the current view of Blackbaud, Inc. on the items discussed as of the date of this publication, and could be subject to change.
12 November Daniel Island Drive, Charleston, SC T E solutions@blackbaud.com W
Solution Overview. Blackbaud Enterprise CRM for large higher education institutions
Solution Overview Blackbaud Enterprise CRM for large higher education institutions Blackbaud Enterprise CRM : Bringing industry-leading advancement solutions to constituent relationship management the
More informationTarget Analytics Nonprofit Cooperative Database
Target Analytics Nonprofit Cooperative Database Solution Overview Target Analytics Nonprofit Cooperative Database Lists and Predictive Models for Effective Fundraising You know how challenging it is to
More informationThe Patron Edge & The Patron Edge Online. for reserved seating
The Patron Edge & The Patron Edge Online for reserved seating The Patron Edge and The Patron Edge Online Performing arts organizations, such as operas, ballets, theaters, and symphonies, depend on ticket
More informationSolution Overview. Blackbaud CRM TM. For higher education institutions
Solution Overview For higher education institutions Blackbaud CRM Bringing industry-leading advancement solutions to constituent relationship management Solving the challenges of higher education institutions
More informationdonorcentrics National and Regional Nonprofit Organizations
donorcentrics National and Regional Nonprofit Organizations 800.443.9441 solutions@blackbaud.com www.blackbaud.com/blackbaudcrm 2000 Daniel Island Drive Charleston, SC 29492 About Blackbaud Serving the
More informationSolution Overview. The Financial Edge comprehensive financial management solution
Solution Overview The Financial Edge comprehensive financial management solution financial management for nonprofit organizations Making smart financial decisions for your nonprofit is more difficult and
More information2011 donorcentrics Internet and Multichannel Giving Benchmarking Report
2011 donorcentrics Internet and Multichannel Giving Benchmarking Report Including an Analysis on Online Giving in the Context of an Integrated Direct Marketing Program Authored by Helen Flannery and Rob
More informationEmbracing Technology for Moves Management Success
Embracing Technology for Moves Management Success White paper Embracing Technology for Moves Management Success Kathryn Johnson, Business Solutions Manager, Blackbaud, Inc. Bo Crader, Business Solutions
More informationYour donors and supporters are increasingly multi-channel and they expect to get information that is relevant to their lives and interests
Luminate Online Multiple Channels, One Solution Your donors and supporters are increasingly multi-channel and they expect to get information that is relevant to their lives and interests through the channels
More informationUsing Statistical Modeling to Increase
White Paper Using Statistical Modeling to Increase Donations Executive Summary Nonprofits increasingly rely on statistical modeling to help them target their best prospects and strengthen their fundraising
More informationCONVIO LUMINATE Q&A. Summary: Luminate is comprised of two suites: What is new:
CONVIO LUMINATE Q&A MEDIA FAQs Summary: Convio Luminate is Convio s new, cloud-based constituent engagement solution designed to support the next decade of growth for enterprise-level nonprofits. Convio
More informationNonprofit Accounting Software
Nonprofit Accounting Software Name: Accu Fund, Inc. Series: Accu Fund Accounting Suite /Government/Municipal Agencies Traits: Non-profit and government managers appreciate the reporting functionality and
More informationInternet Marketing Assessment Responses
Internet Marketing Assessment Responses White paper Internet Marketing Assessment Responses introduction nprofits face increasing competition for support every day. Fortunately, the Internet offers unparalleled
More informationNonprofit Intelligence Business intelligence for nonprofits
White Paper Business for Nonprofits Executive Summary Information is more than just power it is the key to the success, growth and continued viability of every nonprofit organization. Yet, as many nonprofits
More informationGOMEMBERS. GOMEMBERS OVERVIEW Membership driven solution to help you fulfill your mission. www.aptean.com
GOMEMBERS association management system GOMEMBERS OVERVIEW Membership driven solution to help you fulfill your mission. brochure gomembers overview 2 MEMBERSHIP MANAGEMENT FINANCIAL MANAGEMENT ONLINE SOLUTIONS
More informationMultiple Channels, One Solution
Multiple Channels, One Solution Your donors and supporters are increasingly multi-channel and they expect to get information that is relevant to their lives and interests through the channels they choose.
More information2005 State of the Nonprofit Industry More than 1,000 Nonprofit Professionals Share How Their Organizations Performed in Three Key Areas
Blackbaud survey finds that nprofit budgets and demand for services are increasing, but recruiting and retaining dors remains a challenge. 2005 State of the Nonprofit Industry More than 1,000 Nonprofit
More informationWhy Nonprofits Need Nonprofit Accounting Software
Why Nonprofits Need Nonprofit Accounting Software % CONTENTS Executive Summary... 3 The Benefits of a Nonprofit Accounting System... 4 Unique Regulations and Standards for Unique Solutions... 4 Supporting
More informationMaking Participants and Donors Successful with Mobile Solutions
Making Participants and Donors Successful with Mobile Solutions Amy Braiterman, Principal Strategy Consultant, Blackbaud Donna Wilkins, President, Charity Dynamics It doesn t take a lot of searching these
More informationLuminate CRM helps nonprofits like yours build stronger relationships with all of your supporters, whether prospects, donors, volunteers,
Luminate CRM Advanced CRM & Analytics for Nonprofits Luminate CRM helps nonprofits like yours build stronger relationships with all of your supporters, whether prospects, donors, volunteers, advocates,
More informationFundraising for the 21st Century: Implementing a Recurring Gift Program. White Paper. What are Recurring Gifts?
White Paper Implementing a Recurring Gift Program Executive Summary Recurring giving is a highly successful fundraising method for many nonprofits, particularly in the United Kingdom, Canada and Australia.
More informationJENZABAR EX. Exceptional insights. Extraordinary results. JENZABAR EX
JENZABAR EX Exceptional insights. Extraordinary results. JENZABAR EX JENZABAR EX A Proven Solution for Higher Education Jenzabar EX is a comprehensive, fully-scalable administrative platform designed specifically
More informationEnterprise resource planning for not-for-profits: Aligning people, processes and technology across your organization
Enterprise resource planning for not-for-profits: Aligning people, processes and technology across your organization Prepared by: Charles J. Riess, Senior Director, MBA, epmt, McGladrey LLP 212.372.1222,
More informationSOFTWARE, STRATEGIES, & SERVICES
SOFTWARE, STRATEGIES, & SERVICES for higher education SOLUTIONS OVERVIEW SINGULAR FOCUS For over four decades, Jenzabar has been dedicated to helping colleges and universities across the world thrive.
More informationDrive your audience development with ADvance
Audience Development Drive your audience development with ADvance The internet, ipads and smartphones have liberated information in new, and often unexpected, ways. Publishers now have the opportunity
More informationCONVIO LUMINATE TM ONLINE FUNDRAISING CRM ANALYTICS
CONVIO LUMINATE TM ONLINE FUNDRAISING CRM ANALYTICS WELCOME TO CONVIO LUMINATE TM You need new ways to reach your supporters. To break down data silos and get the full picture of your data. To see online
More informationEFFICIENTLY RUN YOUR OPERATIONS. Accounts Receivable Track individual clients, organizations, and funding sources separately.
At a Glance years serving the nonprofit and education sectors MANAGE ACCOUNTING FOR NONPROFITS REPORT AND BUDGET WITH CONFIDENCE EFFICIENTLY RUN YOUR OPERATIONS MAINTAIN DATA INTEGRITY UNDERSTAND AND MANAGE
More informationEffective Email Communications
White Paper Effective Email Communications Contents Uses for Email...1 Building Your Address Book...1 Identify the Audience for Your Message...2 Define a Goal for Your Email Campaign...3 Craft Your Email
More informationHow Technology Helps Win and Manage Grants. Table of Contents
Page 1 How Technology Helps Win and Manage Grants Most nonprofits rely to some extent, or wholly, on grants. These grants come from various and diverse sources but one thing they all have in common is
More informationMID-YEAR PREPARATION. 10 Simple Steps to Get You Ready for Year-End
MID-YEAR PREPARATION 10 Simple Steps to Get You Ready for Year-End IMPLEMENT SIMPLE STRATEGIES NOW THAT WILL MAZIMIZE YOUR YEAR-END FUNDRAISING EFFORTS. Did you know that most organizations receive half
More informationJenzabar. Continuing Education and Workforce Development Administrative Solution for Higher Success
Jenzabar Higher Reach Continuing Education and Workforce Development Administrative Solution for Higher Success Higher revenue. Higher efficiencies. Higher success. It s all within your reach. Recent shifts
More informationCONVIO ONLINE MARKETING
CONVIO ONLINE MARKETING Welcome to Convio You re focused on moving your organization s mission forward. That means you need to inspire and mobilize more people to support your organization. You ve got
More informationPredictive Analytics for Donor Management
IBM Software Business Analytics IBM SPSS Predictive Analytics Predictive Analytics for Donor Management Predictive Analytics for Donor Management Contents 2 Overview 3 The challenges of donor management
More informationImproving Direct Marketing Response with Online Advertising
Improving Direct Marketing Response Richard Becker, President, Target Analytics Business Challenge: Legacy online advertising models (including contextual, keyword search, and online behavioural profiling)
More informationSINGLE DONOR VIEW FOR CRM SYSTEMS ESTABLISHING A COMPREHENSIVE VIEW OF DONOR INTERACTIONS ACROSS YOUR ORGANISATION
SINGLE DONOR VIEW FOR CRM SYSTEMS ESTABLISHING A COMPREHENSIVE VIEW OF DONOR INTERACTIONS ACROSS YOUR ORGANISATION Why is Single Donor View important in a CRM environment? CRM is becoming more and more
More informationAccounts Receivable. Enhanced Client Management and Service. The Financial Edge
Accounts Receivable Designed specifically for nonprofit organizations, Blackbaud s Accounts Receivable allows you to separately track individual clients, organizations and funding sources. The ability
More informationIndividual Giving 1. Direct Mail contributions solicited and received through the mail
There are many activities that can support the funding needs of an organization. The diversity of funding sources can be essential to an organization s funding stability. The following activities can be
More information2015 EDITION TOP 10 NONPROFIT ACCOUNTING SOFTWARE REPORT
2015 EDITION TOP 10 NONPROFIT ACCOUNTING SOFTWARE REPORT Comparison of the Leading Nonprofit Accounting Software Vendors Overview of Nonprofit Accounting Software Solutions Nonprofit organizations face
More informationAdvanced CRM & Analytics for Nonprofits
Advanced CRM & Analytics for Nonprofits Convio Luminate CRM helps nonprofits like yours build stronger relationships with all of your supporters, whether prospects, donors, volunteers, advocates, or beneficiaries
More informationContact Management. Presents: Fundraising Software Product Evaluation Checklist
Presents: Fundraising Software Product Evaluation Checklist Fulfilling the mission of your organization requires two elements: energetic and committed people and the financial resources to grow and fund
More informationMaking Event Participants More Successful with Social Media Tools
Making Event Participants More Successful with Social Media Tools Donna Wilkins, President, Charity Dynamics Mark C. Davis, Director of Technical Solutions, Blackbaud Executive Summary The popularity of
More informationhybris Solution Brief Hybris Marketing Market to an Audience of One
hybris Solution Brief Hybris Marketing Market to an Audience of One People are intuitive. A shop owner can meet a customer and immediately pick up on explicit and implicit cues that signal intent: What
More informationD o n o r R e l a t i o n s h i p M a n a g e m e n t S o f t w a r e, C a m p a i g n M a n a g e m e n t, R e p o r t i n g & A n a l y t i c s
Comprehensive Data Management Solutions for Nonprofit Organizations D o n o r R e l a t i o n s h i p M a n a g e m e n t S o f t w a r e, C a m p a i g n M a n a g e m e n t, R e p o r t i n g & A n a
More informationThe Basics of Prospect Management Using Prospect Intelligence to Achieve Fundraising Results
The Basics of Prospect Management Using Prospect Intelligence to Achieve Fundraising Results David F. Lamb, Senior Consultant, Target Analytics Executive Summary Prospect management is the planning, recording,
More informationInternet Assessment Responses
White Paper Internet Assessment Responses Internet Assessment Responses Introduction nprofits face increasing competition for support every day. Fortunately, the Internet offers unparalleled opportunities
More informationwhen it comes. Benjamin Disraeli to be ready for opportunity The secret of success is What is CRM? Why CRM? About Agiline CRM
What is CRM? Customer Relationship Management (CRM) is a strategy and a corporate philosophy that puts the customer at the center of business operations so as to increase profits by improving customer
More informationYour relationships. Your information. Your CRM.
Your relationships. Your information. Your CRM. Your relationships. Your information. Your CRM. In short, this means CRM without compromise. Your processes for identifying prospects, acquiring customers,
More informationDeltek Vision. for Consulting Firms. www.deltek.com/vision
Deltek Vision for Consulting Firms www.deltek.com/vision Deltek Vision A Higher Level of Integration, Collaboration and Success Managing the profitability of an engagement-based business requires instant
More informationNetSuite for Wholesale Distributors
NetSuite for Wholesale Distributors Key benefits Built-in support for wholesale distribution business processes Real-time visibility throughout your entire organization, from sales to operations to invoicing
More informationEducation. Lawrence Henze Elizabeth Crabtree. March 1, 2011
Target Analytics Fundraising Models for Higher Education Lawrence Henze Elizabeth Crabtree March 1, 2011 Elizabeth Crabtree and Lawrence Henze Today s Agenda Presenters Target Analytics and Blackbaud Data
More information1 www.atsol.org www.imis.com
1 2 Table of Contents Industry Solutions 4 The imis Advantage 5 imis Suites Relationship Management 6 Website Management 7 Marketing 8 Fundraising 9 Events & Education 10 Billing & Orders 11 Financials
More informationEPRÍSA CRM. Why Eprísa is different SAS 70. CRM solutions designed to your specifications
EPRÍSA CRM CRM solutions designed to your specifications Why Eprísa is different Users access the application via a web browser over a secured internet connection. Eprísa runs on a state-of-theart OODB
More informationThe Case for Business Analytics in Midsize Firms
The Case for Business Analytics in Midsize Firms Affordable solutions and easy implementation put the transformational power of business analytics within reach of almost any organization Featuring John
More informationChoose an ERP partner that knows exactly how special, and that knows Microsoft Dynamics NAV by heart.
I F Y O U H A V E A S M A L L O R M I D S I Z E M A N U F A C T U R I N G B U S I N E S S Y O U A R E V E R Y S P E C I A L. Choose an ERP partner that knows exactly how special, and that knows Microsoft
More informationCRM for Real Estate Part 1: Why CRM?
CRM for Real Estate Anne Taylor Contents Introduction... 1 Typical Challenges for Real Estate... 2 How CRM can Help... 3 Conclusion... 6 Introduction Some Real Estate organizations are still asking why
More informationReactivating Lapsed Donors: How to Use Loyalty and Philanthropic Segmentation to Optimize Donor Reactivation
Reactivating Lapsed Donors: How to Use Loyalty and Philanthropic Segmentation to Optimize Donor Reactivation Richard Becker, President, Target Analytics Business Challenge: Nonprofit organizations are
More informationPerfect Customer Relationship Management (CRM) System
Al-Andalus Software Development & Technology Co. Perfect Customer Relationship Management (CRM) System Product Overview Overview Perfect Customer Relationship Management (CRM) System empowers your sales,
More informationACHIEVE /KETQUQHV &[PCOKEU 0#8
ACHIEVE /KETQUQHV &[PCOKEU 0#8 6/ Transform business challenges into business success with an innovative, familiar solution that frees your people to achieve more. Luis Gonçalves, Marketing Administrator,
More informationThe next stage of competitive advantage...!
The next stage of competitive advantage...! Integrated workflow productivity applications! What is workflow?! Workflow refers to the actions taken and information created and shared by your business team
More informationGovernment. 01.14 eb 7966. Data-Driven Marketing for Next-Generation Citizen Engagement
Data-Driven Marketing for Next-Generation Citizen Engagement 1 Putting Citizens First Understanding how Data-Driven Strategies Propel Next-Generation Citizen Engagement executives are struggling with so
More informationCognos Analytic Applications Sales Analysis
Cognos Analytic Applications Sales THE KEY TO CLOSING MORE AND LARGER DEALS FASTER IS UNDOUBTEDLY BUILDING STRONG CUSTOMER RELATIONSHIPS. WHEN A SALES ORGANIZATION HAS THE RIGHT INFORMATION ABOUT CUSTOMER
More informationDigital Tactics for Community Engagement Marketing
A Little About Me: Patricia Wilson-Smith President and CEO, Online Media Interactive, LLC Author, Lecturer, Radio Show Host David s Mother Workaholic. Sleepy. Always. No, really. ALWAYS. About This Workshop:
More informationDeltek Vision Consulting Edition
Deltek Vision Consulting Edition www.deltek.com Imagine a single tool that gives you instant visibility into your people, engagements and business from anywhere at anytime. Imagine a tool that puts you
More information2006 www.insight.com/uk
How to choose a CRM System How to choose a CRM System This guide is designed to help you build a business case for a CRM system, form an effective project team, ask the right questions, identify the challenges
More informationRedPrairie for Convenience Retail. Providing Consistency and Visibility at Least Cost
RedPrairie for Convenience Retail Providing Consistency and Visibility at Least Cost The Convenience Store Challenge With blurring lines between retail segments, Convenience Store chains are faced with
More informationYOUR COMPLETE CRM HANDBOOK EVERYTHING YOU NEED TO GET YOUR NONPROFIT STARTED WITH CRM
YOUR COMPLETE CRM HANDBOOK EVERYTHING YOU NEED TO GET YOUR NONPROFIT STARTED WITH CRM Introduction WHAT IS CRM? CRM is much more than a buzzy acronym that s been tossed around the business and sales world
More informationOptimizing Sales & Marketing Effectiveness
Optimizing Sales & Marketing Effectiveness Measuring Results Across Distributed Sales Channels Published: August 2013 Version 1 www.dimins.com The overall goal of consumer goods manufacturers, wholesalers,
More informationOracle Hospitality RES 3700 Point of Sale for Quick Service. Maximizing efficiency with a comprehensive solution
Oracle Hospitality RES 3700 Point of Sale for Quick Service Maximizing efficiency with a comprehensive solution Oracle Hospitality RES 3700 Point of Sale is a complete restaurant point-of-sale solution
More informationAbout ERP Software Whitepaper
About ERP Software Whitepaper Many people have heard the term ERP used in a conversation but don t fully understand what it means. This whitepaper will provide information about the processes and advantages
More informationSales Force Automation with Microsoft Dynamics
Sales Force Automation with Microsoft Dynamics Drive sales productivity, user adoption and consistent best practices with Microsoft Dynamics CRM for Sales Streamline and automate your sales processes and
More informationWhite Paper. Ektron as the Centerpiece of the IMA Enterprise Performing Arts Framework
White Paper Ektron as the Centerpiece of the IMA Enterprise Performing Arts Framework Content Management a historical overview The need for enterprise-wide systems to manage paper-based documents, which
More informationOnline Marketing Benchmark Study for Nonprofits
Online Marketing Benchmark Study for Nonprofits Published: May 2013 DENNIS MCCARTHY CHAS OFFUTT ANDREW SHOAFF BRYAN SNYDER July 2013 2000 Daniel Island Drive, Charleston, SC 29492 T 800.443.9441 E solutions@blackbaud.com
More informationThe business owner s guide for replacing accounting software
The business owner s guide for replacing accounting software Replacing your accounting software is easier and more affordable than you may think. Use this guide to learn about the benefits of a modern
More informationUsing Relationship Management to Optimize Attendee Marketing and Grow Event Revenue
Using Relationship Management to Optimize Attendee Marketing and Grow Event Revenue A WHITE PAPER FROM THE THOUGHT LEADERS AT 2500 ENTERPRISE PARKWAY EAST TWINSBURG, OH 44087 866-516-1461 Table of Contents:
More informationService Lifecycle Management Solutions
Service Lifecycle Management Solutions Complete Visibility & Control of Your Service Supply Chain The service landscape is shifting. Customer demands continue to increase. It is no longer enough to just
More informationReports and KPIs Guide
Reports and KPIs Guide 012511 Enterprise CRM, version 2.9 US 2011 Blackbaud, Inc. This publication, or any part thereof, may not be reproduced or transmitted in any form or by any means, electronic, or
More informationMembership Management Software
12 Tips for Selecting the Best Membership Management Software for your organization Table of Contents Section Page Getting Started 3 12 Tips for Selecting Membership Management Software 4 Don t Forget
More informationABOUT US WHO WE ARE. Helping you succeed against the odds...
ACCURACY DELIVERED ABOUT US WHO WE ARE BizAcuity is a fast growing Business intelligence strategy company, providing reliable, scalable and cost effective consultancy and services to clients across the
More informationCivil Engineering & Construction
RoadWorks Civil Infrastructure WaterWorks Contract Services Site Preparation Building Construction Track and Rails Works Concrete Works General contracting Civil Engineering & Construction for Microsoft
More informationMarketing Automation with Microsoft Dynamics
Marketing Automation with Microsoft Dynamics Deliver impactful marketing campaigns and consistent communications with Microsoft Dynamics CRM for Marketing Provide marketing professionals with robust data
More informationTinubu Credit Risk Intelligence Solutions
Tinubu Credit Risk Intelligence Solutions by Tinubu Square Get smarter about managing your company s credit risk Tinubu Credit Risk Intelligence Solutions Get Smarter About Customer Credit Risk On average,
More informationYOUR COMPLETE CRM HANDBOOK
HIGHER EDUCATION: YOUR COMPLETE CRM HANDBOOK EVERYTHING YOU NEED TO KNOW TO GET STARTED WITH CRM Introduction WHAT IS CRM? CRM is much more than a buzzy acronym that s been tossed around the business and
More informationDirect Marketing Officer. MS National Centre, London. Individual Fundraising Manager
Job Title: Location: Reports to: Direct Marketing Officer MS National Centre, London Individual Fundraising Manager Introduction to MS Society The MS Society is the UK s leading MS charity. Since 1953,
More informationA full business solution that streamlines the property and financial management aspects of the
YARDI Voyager Commercial A full business solution that streamlines the property and financial management aspects of the commercial real estate lifecycle to help you enhance the underlying value of your
More informationPatient Relationship Management
Solution in Detail Healthcare Executive Summary Contact Us Patient Relationship Management 2013 2014 SAP AG or an SAP affiliate company. Attract and Delight the Empowered Patient Engaged Consumers Information
More informationUsing Analytics to Grow Your Fundraising Program
Using Analytics to Grow Your Fundraising Program Your donor database can help you raise more money. In fact, analytics may be one of the most under-utilized tools you have. At Amergent, database analysis
More informationDo More With Less: The Complete Toolbox for Small & Growing Nonprofits. 2011 Convio, Inc. Page 1
Do More With Less: The Complete Toolbox for Small & Growing Nonprofits 2011 Convio, Inc. Page 1 Introductions Don Roach Art Director, Creative Services, Convio 9 years of experience consulting with nonprofits
More informationFINANCIAL STRATEGIES TRACK DIVERSIFYING REVENUE STREAMS. Funded in part through a Cooperative Agreement with the U.S. Small Business Administration
FINANCIAL STRATEGIES TRACK DIVERSIFYING REVENUE STREAMS Agenda My Non-Profit Experience 15 Revenue Sources 5-Step Revenue Development Process Summary Resources 1 15 Revenue Sources 1. Annual/Sustained
More informationBy Peter Schoewe, Director of Analytics Mal Warwick Donordigital
Measuring YOur return On investment in Multichannel fundraising campaigns By Peter Schoewe, Director of Analytics Mal Warwick Integrated fundraising, advocacy and marketing in a multichannel nonprofit
More informationFocused Sales Management
Focused Sales Management Make the most of every sales opportunity. directs your sales efforts towards the most profitable, most winnable deals, and helps you make the most of cross-selling and upselling
More informationThe #1 Web-Based Business Software Suite. Accounting / ERP CRM Ecommerce
The #1 Web-Based Business Software Suite Accounting / ERP CRM Ecommerce for every business. Intelligent Complete Simple You have real-time access to all the information you need to make better, faster
More informationSample questions for a development audit
12-00 Sample questions for a development audit These questions demonstrate the scope of issues you should consider if you want to evaluate your fund development program. Often a development audit is conducted
More informationincode a tyler solution
incode a tyler solution Incode Utility CIS tools to improve billing and customer service Drive Efficiency, Capture Revenue and Improve Customer Service Flexible and scalable, the Incode Utility Customer
More informationCustomer Segmentation and Profitability
Customer Segmentation and Profitability Building Loyal, Profitable Customers S O L U T I O N P A P E R : FINANCIAL SERVICES SOLUTION PAPER: FINANCIAL SERVICES Customer Segmentation and Profitability Building
More informationAdmissions Online Ticketing Point of Sale Food Service Inventory Control Reservations Group Sales Memberships Centralized Reporting
Museums, Aquariums and Zoos Admissions Online Ticketing Point of Sale Food Service Inventory Control Reservations Group Sales Memberships Centralized Reporting Brought to you by Accelerando, Inc. INDUSTRY
More informationChanging The Way You Do Business
3E Changing The Way You Do Business Today s Challenges The legal and professional services industry is constantly evolving. Today s landscape looks much different than it did even one year ago. Competition,
More informationPicturing Performance: IBM Cognos dashboards and scorecards for retail
IBM Software Group White Paper Retail Picturing Performance: IBM Cognos dashboards and scorecards for retail 2 Picturing Performance: IBM Cognos dashboards and scorecards for retail Abstract More and more,
More informationContact Center Solutions
OVERVIEW MITEL Contact Center Solutions Strengthen Customer Relationships While Protecting the Bottom Line Your contact center is the primary interface to your organization, for your most valuable asset
More informationHow To Manage A Sales Force Management System
FS CRM Solution = Customer Relationship Management = After Sales Support = = Marketing = Sales = Customer Service = Inventory = The FS CRM is a cloud hosted on demand solution that caters to all your customer
More informationDRIVING B2B SALES IN THE AGE OF DIGITAL
DRIVING B2B SALES IN THE AGE OF DIGITAL DRIVING B2B SALES IN THE AGE OF DIGITAL WE RE ON THE CUSP OF A GENERATION SHIFT IN B2B PURCHASING. As Business-to-Business (B2B) buyers are exposed to innovative
More information