Wednesday September 26, :30 a.m. 4:30 p.m. Check-In at 8:00 a.m. Delhi Center 505 N Central Ave. Santa Ana, CA 92701
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1 3 rd Annual Orange County Institute for Peer Support Services Conference An opportunity to learn about peer support in the work place and Network with existing resources and local community experts Wednesday September 26, :30 a.m. 4:30 p.m. Check-In at 8:00 a.m. Delhi Center 505 N Central Ave. Santa Ana, CA Continuing Education Credits have been approved for Psychologists, LCSWs, MFTs, and RNs The County of Orange Health Care Agency is an approved provider of continuing education credits for the California Board of Behavioral Sciences (provider no. PCE389). Provider approved by the California Board of Registered Nursing, Provider No. CEP for 4 contact hours, and is approved by the American Psychological Association to sponsor continuing education for psychologists. The Orange County Health Care Agency maintains responsibility for this program and its content. Conference is supported by Prop 63 MHSA Funds: Orange County Workforce Education and Training 1
2 Welcome The 3 rd Annual Orange County Institute for Peer Support Services Conference is designed to bring consumer professionals, consumers and family members, community members and behavioral health practitioners together to learn about peer support in the workplace and to network with existing community resources and local experts. Dr. Clayton Chau will be the keynote speaker for this year s conference. A series of presentations will highlight useful information on the curriculum and California state certification for peer professionals, skill building, and a snap shot of Orange County peer-run services featuring the uniqueness of these programs and the skills required. Table of Contents Conference Information... 2 Agenda... 3 Keynote Speaker... 4 Sessions 1-4 & Presenters Conference Registration Pre-registration for the conference is accepted via at HCACenterofExcellence@ochca.com or fax to (714) on a first-come first-serve basis. There is no guarantee for on-site registration. Confirmation of Conference Registration For a faster sign-in process on the day of the conference, please bring the confirmation that the Center of Excellence has sent you via when you registered for this conference. Registration Fee: This conference is free, including the Continuing Education Credits. Parking Fee: Self-parking is available at no additional charge. Meals: Lunch will be provided. Continuing Education Credits: 4.0 credits are available to LCSWs, LMFTs and R.N.s 2
3 8:00-8:30 a.m. Check-In AGENDA 8:30 8:45 a.m. Welcome & Introduction Suzie Dong-Matsuda, Psy.D., LCSW, Multicultural Development Program Coordinator- OCHCA/ Behavioral Health Services-Center of Excellence Nicole Lehman, MSW, Director, Recovery Education Institute Patti Pettit, Director, Peer Support & Wellness Center 8:45-9:15 a.m. Keynote: Preserving Recovery Values in the Workplace Clayton Chau, M.D., Ph.D., Associate Medical Director OCHCA/Behavioral Health Services-Center of Excellence 9:15-9:30 a.m. Break 9:30-10:30 a.m. Session 1: California Certification for Peers Karin Lettau, M.S., Working Well Together 10:30-11:30 a.m. Session 2: Peer Professional Supports Project Return Peer Support Network Georgie Sullivan, Regional Administrator & Angelica Garcia, Senior Program Manager 11:30 a.m.- 12:10 p.m. Lunch & Resource Tables 12:10-1:40 p.m. Session 3: Self Care and WRAP for the Work Place Sue Watson, Recovery Advocate 1:40 p.m. Session 4: Snap Shots on Peer-Run Services in OC & Requiring Skills 1:40-2:00 p.m. Recovery Education Institute Nicole Lehman, MSW, Director 2:00-2:20 p.m. The Wellness Center Patti Pettit, Director 2:20-2:40 p.m. TREE House Crisis Residential Program Robert Burton, Director 2:40-3:00 p.m. NAMI Warm Line Heather Olson, Program Manager 3:00-3:10 p.m. Break 3:10-3:30 p.m. Integrated Community Services Terri Styner, Program Supervisor, OCHCA/BHS-Center of Excellence, Innovation & William Gonzales, Medical Care Coordinator/Peer Mentor 3:30-3:50 p.m. Project Life Coach Rachel Suppiphatvong, CSWI, Team Lead OCHCA/BHS-Center of Excellence, Innovation & Min Suh, Peer Mentor 3:50-4:10 p.m. Employment Works Michael Marks, Program Manager & Kristen Webb, Vocational Specialist 4:10 4: 30 p.m. Peer Mentor Program Elliot Merrick, Ph.D., LMFT, Peer Program Manager 4:30 p.m. Conference Evaluation 3
4 Keynote Speaker: Preserving Recovery Values in the Work Place Clayton Chau, M.D., Ph.D. Associated Medical Director Orange County Health Care Agency/Behavioral Health Services Center of Excellence in Education, Training, Research and Advocacy for Reducing Health Disparity Dr. Clayton Chau has been working for the Orange County Health Care Agency Behavioral Health Services since His clinical duty includes providing services to transitional age youths through the Program in Assertive Community Treatment and integrated care for the county s Public Health HIV clinic. The remaining of his work focuses on the Center of Excellence in Education, Training, Research and Advocacy for Reducing Health Disparities. He obtained his M.D. degree from the University of Minnesota and Ph.D. in clinical psychology from Chelsea University. He completed his psychiatry residency at UCLA followed by a fellowship with the National Institute of Mental Health in the area of substance abuse and HIV. During his residency he was selected for the American Psychiatric Association Mead Johnson Fellowship in Community Leadership. Dr. Chau has conducted training in the areas of health care integration, cultural competency, complimentary & alternative medicine, veteran s health, homelessness and mental health policy. He is a lecturer for the UCLA School of Public Health and an Assistant Clinical Professor of Psychiatry at UC Irvine School of Medicine. Dr. Chau was named the 2012 Visionary Leader by the National Council for Community Behavioral Healthcare. Session 1: California Certificate for Peers Presenter: Karin Lettau, M.S. California Institute for Mental Health Technical Assistance Coordinator, Working Well Together Ms. Lettau is with the California Institute for Mental Health and formerly with the California Network of Mental Health Clients as the Working Well Together Southern Region Technical Assistance Coordinator. Karin utilizes her diverse skills to develop connections and training, write curricula and establish collaborative projects for California s southern counties to ensure that people with mental health challenges and their family members are prepared, recruited, employed, supported, and provided career ladders in public mental health. Karin Lettau grew up as a German-American in Berlin, Germany. After working and study in Hong Kong, she graduated from the University of California, San Diego with a Bachelor degree in Chinese Studies, and minor in education. Karin's enduring passion to contribute to resolve injustices for disenfranchised groups led her to transition from a 20-year career in sales, marketing and management, to work in public mental health. Karin earned a Master s degree from San Diego State University in Rehabilitation Counseling, and served as an employment specialist for people with mental health challenges at Mental Health Systems Inc. She also built and led the Peer Liaison Program for Recovery Innovations. Karin has found great satisfaction, meaning and purpose in her life by empowering others to find their mission, voice and wellness journey. Session 2: Peer Professional Supports This workshop will explore the peer support model and personal advocacy. Both topics are not only relevant, they are helpful in educating people living with mental health conditions to be a part of a social system and to speak on behalf of themselves and/or others. Through weekly peer-support group meetings with Project Return Peer Support Network, participants have reported that they feel better. They are also hospitalized less and comfortable in speaking their concerns to clinicians, and have taken charge of their recovery. Presenter: Georgie Sullivan Regional Administrator, Project Return Peer Support Network (PRPSN) Georgie Sullivan has been working with Project Return for 3 years. As the Network s Regional Administrator, she oversees the largest portion of Project Return Peer Support Network program that includes 8 service areas throughout Los Angeles County and manages the part-time service area Recovery Supporters-along with her regular visits to peer support groups. Ms. Sullivan is responsible for ensuring that self-help groups occur every day on time, adding new paid volunteers to the program as Group Facilitators, and educating the Peer Facilitators and SARS through one-on-one and monthly trainings. Georgie is a Certified NAMI s In Our Own Voice speaker and currently serves as the Acting Training Coordinator for PRPSN who oversees the Peer Advocate Training, the Advanced Peer Advocate Training and the Train-the-Trainers Training. She is passionate about peers advocating for themselves and peer independence. 4
5 Presenter: Angelica Garcia Senior Program Manager, Project Return Peer Support Network (PRPSN) As a Senior Program Manager at PRPSN, Angelica Garcia oversees El Centrito de Apoyo, a Spanish language client-run center, the Warm-Line, and the Community Integration Program. Her goal is to introduce mental health services into cities with the largest concentration of Spanish-speaking communities. Ms. Garcia is passionate about reducing stigma, strengthening mental health for families and communities. She is a certified WRAP facilitator through the Mary Ellen Copeland Center and a certified Procovery Facilitator through Procovery Institute. Angelica is also the author of What s Working Well published in the summer of Session 3: Self-Care and WRAP for the Workplace This session provides a Wellness Recovery Action Plan (WRAP) for Work and the tools that can help consumer professionals maintain satisfying employment and structure a balance between work and personal lives. Developing a WRAP can be used as a tool to prevent potential problems that may result from stressors before they become overwhelming. WRAP is now recognized by the Federal Substance Abuse and Mental Health Service Administration (SAMHSA) as an evidence-based practice. In this session, participants will gain an understanding of WRAP principles and how to use a WRAP to aid in the maintenance of employment and 1. Learn the basic components of the WRAP approach 2. Identify wellness techniques and strategies to stay well on and off the job 3. Identify individual warning signs and triggers 4. Identify relationships with your supervisors and coworkers 5. Identify options of what to do when things are breaking down at work Presenter: Sue Watson, B.A., CPRP WRAP Facilitator & Recovery Advocate Sue Watson is an advocate and educator for recovery and consumer rights, believing that the consumer movement is important to the recovery of individuals and the promotion of civil rights of individuals. Sue s initial advocacy was with the California Network of Mental Health Clients as a regional coordinator, and then as a director for Working Well Together. These positions put her in the position to advocate, speak, and teach in Orange County and statewide. In this capacity, she co-chaired the very successful Consumer Employment Summit in Orange County, and published the ensuing report that she presented to the Mental Health Directors in Sacramento. With Orange County as her home and passion, she designed a program to promote consumer employment and volunteerism. Watson is a WRAP Facilitator, trained by the Copland Institute in Maryland, and continues to give presentations on recovery and the recovery movement to groups and universities, including Chapman University. Session 4: Snap Shots on Peer-Run Services in Orange County & Requiring Skills Recovery Education Institute: provides pre-vocational workshops and student advisement and some college level courses offered through Saddleback Community College, Santiago Canyon College and the Centennial Education Center Presenter: Nicole Lehman, MSW, Director, Pacific Clinics Peer Support and Wellness Center: (also known as The Wellness Center) provides services to walk-in adults, 18 years of age and older, who have been diagnosed with a serious mental illness, may also have a co-occurring substance use disorder, and demonstrated progress in their recovery. The center assists individuals in their personal growth and development, and minimizing the stigma associated with their behavioral health conditions. Activities are designed to encourage and empower members to seek interests and passions outside of the adult system of care, and offer a pathway for full integration back into the community. Services include, but are not limited to, group and individual activities, classes and workshops, indoor recreation and community involvement. The program also encourages creation and maintenance of an outdoor garden, health and well-being, and relationship building. Assistance are also offered with employment readiness, job search, educational opportunities, setting employment and educational goals, identifying volunteer or paid employment opportunities. Presenter: Patti Pettit, Director, Providence Service Corporation 5
6 The TREE (Total Recovery Enriching Experience) House-Adult Crisis Residential Program: offers a safe environment for adults experiencing a mental health crisis who need additional support to avoid hospitalization, stabilize symptoms, and return to their previous level of functioning. The program also provides co-occurring services for people who are experiencing a mental health crisis and also have substance abuse issues. The T.R.E.E. House offers short-term, voluntary services, typically lasting 7 to 14 days with a client-centered, recovery focus and an underscored concept of personal responsibility for one s own health condition and independence. The program is designed to enhance social connection with family or community so that program participant can move back into the community and prevent an inpatient stay. Services include crisis intervention, development of a Wellness Recovery Action Plan (WRAP), individual and family therapy, group rehabilitation treatment, assistance with self-administration of medications, case management and discharge planning. Presenter: Robert Burton, LMFT, Director NAMI Warmline Network Services: provides telephone-based, non-crisis support for anyone struggling with mental health and substance abuse issues. The staff providing the services has been through a similar journey, either as a mental health or substance abuse services consumer, or as a family member of an individual receiving these services. Presenter: Heather Olson, Program Manager Integrated Community Services (ICS): provides outreach into the medical community to facilitate bi-directional services and fully integrate both physical and mental health care. This collaboration with community medical clinics and county mental health programs is a healthcare model that will prove to bridge the gaps in service for the underserved lowincome community and increase better overall health outcomes for the patients involved. In the ICS Community Home project a Mental Health Team (Psychiatrist, BHS Clinician and Mental Health Caseworker) will be brought into existing community health clinics: Asian Health Center and Korean Community Services. Bringing in each team to complement existing patient services allows full integration of patient care in each location. Presenters: Terri Styner, Program Supervisor, OCHCA/BHS-Center of Excellence-Innovation and William Gonzales, Medical Care Coordinator/Peer Mentor Project Life Coach: provides supportive employment services to serve all individuals, especially those who are Latino, Iranian, Korean and Vietnamese with limited English proficiency and have a mental illness. Culturally and linguistically appropriate assessments, case management, groups, brief employment counseling and support services are provided by peer mentors and clinicians. The program utilizes an innovative approach for job finding, placement and retention, linkage to mental health services in the ethnic communities, and creation of a community-based support network for individuals and families. The program considers all referrals from the community via phone, fax, , or walk-in to provide intake and initial assessment. Presenters: Rachel Suppiphatvong, CSWI, Team Lead, OCHCA/BHS-Center of Excellence-Innovation and Min Suh, Peer Mentor Employment WORKS: is a 25 percent peer-run, supportive employment program that offers individuals with serious and persistently mental health conditions the opportunity to participate in supported employment services. Employment WORKS of Goodwill offers individualized job placement and supportive vocational services. Presenter: Michael Marks, Program Manager & Kristen Webb, Vocational Specialist Peer Mentor Program: of St. Anselm provides Peer Mentors to consumers who are at a higher risk for psychiatric hospitalization and being referred by the Health Care Agency (HCA) Care Coordinator. Referrals are approved by the HCA clinic Service Chief and the Peer Mentoring Program Manager. The main objective of the program is to reduce hospitalizations and increase community integration through peer support. Consumers receive up to 60 days of service which may be extended if deemed necessary. Consumers may also return as appropriate for additional support. The program is 100% consumer based, and all Peer Mentors go through trainings about mental illness, dual diagnosis, recovery philosophy/procedures and relationship building. Once services commence, a strong emphasis is placed on the Peer Mentors engaging the consumers immediately to establish a relationship to further build upon. The Consumers goals are developed in collaboration with the individual, Care Coordinator and Peer Mentor including linkage to community resources, bus training, basic needs, attending groups, self- and or professional development. Presenter: Elliot Merrick, Ph.D., MFT, MBA, Peer Program Manager, St. Anselm 6
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