Business Analytics made easy for SAP. The standard software for monitoring and optimizing your operational processes

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1 Business Analytics made easy for SAP The standard software for monitoring and optimizing your operational processes

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3 Foreword Thank you for your interest in Every Angle. This brochure will give you a clear overview of what the Every Angle solution can offer you. Managing your operational performance shouldn t be difficult. Every Angle unlocks the data of your existing SAP system to make business analytics easy. Designed to help you improve your processes for SCM, Financials, Plant Maintenance and HR, it brings the accessibility of information back to the business users. Without involvement of IT, users can create any report or execute any analytics they want, fast and easy. Every Angle is an SAP certified solution, following the rule of 3s: 3 days to implement the system, 3 minutes to define your question and 3 seconds to get answers. Fred Hermans, CEO Contents Introducing Every Angle Proof of Every Angle Customer case study: Heineken Netherlands Supply Guaranteed results for your business Guaranteed results for your IT environment Every Angle - the company Every Angle and BI Every Angle on SAP ERP system Gartner: Every Angle is a Cool Vendor Every Angle Software Solutions has been included in the list of Cool Vendors in the Cool Vendors in the SAP Ecosystem, 2011 report by Gartner, Inc. Once a year, the list of Cool Vendors is published by the world s leading analyst firm and consists of companies with innovative solutions to common issues taxing SAP users. Every Angle offers a powerful tool to make business analytics easy for SAP run businesses. Read more about the Gartner report Cool Vendors in the SAP Ecosystem on: or

4 04 Every Angle Introducing Every Angle Every Angle is the ultimate Operational Business Analytics solution that provides companies with the tools for a quick, flexible and agile response to changes and for optimizing their processes. With Every Angle you can produce useful overviews in no time, based on information from your own SAP ERP. Fred Holvast, Logistics Director at Heineken Netherlands Supply (HNS), about his experiences with this solution Every Angle and the KPI Dashboard are excellent tools that give the breweries management more control over the performance of their supply chain. The world is changing rapidly and customers are becoming more demanding. Every Angle is the ideal solution that will offer business users the flexibility to respond to changes and to the changing customer demands, by presenting data quickly, clearly and comprehensively. Managing KPIs With the current growing need for information it is hardly surprising that more and more companies choose SAP as their ERP supplier. SAP is considered the best transaction system in the world. SAP and Every Angle, used as an Operational Business Analytics system, offer an ideal solution. The solution: Every Angle The Every Angle out-of-the-box solution, as an Operational Business Analytics system on SAP ERP, offers advantages that may seem obviously simple. Because of the speed, user friendliness and intuitive GUI of Every Angle, it is easy for users to quickly identify the information they need. Goal oriented KPIs can be created quickly and changed if necessary, users can drill down directly from the KPIs to the underlying detailed information so it immediately becomes clear what to aim for. This combination is the greatest strength of the solution. With this knowledge, Every Angle is capable of automatically converting SAP data into useful information that is easy to use and immediately available to business users, without the need for them to understand the underlying SAP tables and logic. This makes Every Angle a unique and powerful system, allowing users to get started immediately. We are experts in SAP and we give you unparalleled clarity into SAP data, combined with predictive intelligence that keeps your business processes flowing. Every Angle enables you to maximize performance across your organization and achieve bottom line results. The results for any SAP run organization After a quick implementation with low consult ancy costs, business users can start using Every Angle immediately, with tangible results. Users will have control over their own processes and they will have end-to-end visibility into their business processes. It will also make them work more efficiently. Thanks to Every Angle, users can respond quicker to changes, making it easier to control on the basis of KPIs. Furthermore, the quality of the SAP system is enhanced simply by the fact that it is easier to clean data and for users to work with SAP. Confidence in SAP and SAP user satisfaction both increase. Once implemented, the normal payback time for Every Angle is mere days. Proof of Every Angle We would like to leave it to our customers to explain that our solution offers added value. Take a look at the videos of our customers at Scan to see the videos

5 Every Angle 05 Management will want to use straight forward, reliable and flexible operational KPIs and users want to be able to create their own operational reports as soon as needed. Instead of Every Angle, other systems such as Excel and Access are used for similar tasks. These are systems that do not integrate with SAP or any of the operational processes, which means it can take hours or even days to create the regularly required operational reports and overviews. The greatest risk here is that, when many different versions of the truth are created, it is extremely unsafe to make business decisions. Also, it is not always possible to sort the data into certain combinations, which is essential in order to obtain a correct insight into, for example, the delivery reliability, stock positions or order status (KPIs). Why Every Angle can do what other suppliers cannot Every Angle is the only solution that is autonomously capable of fully understanding SAP data and converting it to business information that can be used immediately. This is possible because all the ins and outs of the SAP system are built into Every Angle, including the logic that is incorporated in the ERP system. In addition to this in-depth SAP knowledge, Every Angle is also richly embedded with built-in intelligence of operational processes. This built-in intelligence links all related SAP information, which makes it easy for users to have all pertinent information in one overview, drill down to details and draw logic conclusions. 3 days 3 minutes 3 seconds to implement to define an Angle to get answers Every Angle knows that speed, ease-of-use and a minimal burden on your employees are high on your list of priorities when choosing a useful software solution. Consequently, it is important for you to know that our solution is operational in just three days, that it takes only three minutes to make an Angle and no more than three seconds to get the answers you need. In a rapidly changing world information needs to be more agile than the business.

6 06 Every Angle Dashboard Engine provides Heineken supply chain overviews. Every Angle and the KPI Dashboard help the management of the breweries to get a better grip on the overall performance of the supply chain, which will ultimately help Heineken Netherlands to service its domestic and international customers better against lower cost. The successful implementation of Every Angle has had many positive effects. Staff members now have a more accurate and up to date view of the achieved performance of HNS, which has motivated them to realize good scores. I also expect that the increased understanding of the relationship between the different KPIs will lead to a continuous optimization cycle. Fred Holvast, Logistics Director at Heineken Netherlands Anton de Romijn, Strategic Supply Chain Analyst at Heineken Netherlands

7 Every Angle 07 Customer case study: Heineken Netherlands Supply The KPI Dashboard of Every Angle at Heineken Netherlands Supply (HNS) is used in addition to the Every Angle standard Operational Business Analytics add-on. Every Angle was initially used to improve data quality and reliability as well as quickly obtain difficult to access SAP data. A very powerful additional gain to implementing Every Angle was that it improved the sentiment and attitude towards SAP in a very short time. Users suddenly saw more clearly the benefit of the SAP system and the way it helps Heineken to execute their daily processes in an efficient way. Management issues Every Angle became a powerful tool to help management and staff members to answer questions regarding overall stock levels in order to reduce working capital, measure the conformance to the schedule of departures of vessels from the Port of Rotterdam, and even determine the carbon footprint of HNS. S&OP and the Every Angle KPI Dashboard Engine Heineken is one of the first companies in the world using the Every Angle Dashboard Engine within the area of Sales & Operations Planning. The KPIs are presented on an easily accessible (internal) website of HNS and consist of several stock overviews, service levels, lead times in the supply chain and measurements for forecast accuracy and bias. Usually, the interpretation and analysis of this kind of data is a well known, notoriously difficult exercise, but by using the new Every Angle ETL tool set, this topic is solved with a minimum of effort. An overview of the most important KPIs of Heineken Netherlands is presented as a balanced score card. In a historic overview, Heineken s management can quickly evaluate the progress on the KPIs, compare the performance with pre-set targets, and slice & dice the data using the powerful and intuitive drill down functionality of the KPI Dashboard. The data for this S&OP Dashboard is provided by the Every Angle Dashboard Engine mainly from SAP, but also from sources in Oracle, SQL and even Excel. Results The results Heineken gained by implementing Every Angle are very positive. The Return on Investment (ROI) of the overall investment was achieved in a relatively short period. The most important results are: improved data reliability in master data and transaction data improved user acceptance and better use of the SAP system stronger grip on the overall performance of the supply chain lower stocks better, faster management information improved KPI measurement. The logistic objectives of HNS The logistic objectives that follow from this integrated strategy can loosely be defined as: 1. Doing the right things (being effective): pre-set service and quality being the best in class for new product introductions (i.e. cost level and time to market). 2. Doing the right things right - the first time (being efficient) by: being the best in class for productivity ensuring sustained low (transfer) prices reducing working capital.

8 08 Every Angle Guaranteed results for your business improved service levels time savings more efficient supply chain faster results decreasing costs of logistics and stocks lead time and risk reduction. With Every Angle, your staff can focus fully on solving operational problems. This way you can use their knowledge, intelligence and time to keep ahead of the competition. Results Perfetti Van Melle Cleaner master data. Quicker action on the basis of faster and more transparent reports. Quicker flagging-up of potential unsaleables, such as products with a best-before-date and packaging materials without dependent need. Improved reporting on the status of sales orders. Improved insight into purchasing packages and distribution across suppliers. SAP users have gained more understanding of their role in the business process. Thanks to Every Angle, users have a better understanding of the entire business process. Simple ad-hoc reports are created directly by the end users with help of Every Angle. This saves the SAP Competence Center a lot of work creating customized reports and downloads from SAP. Roy Coenders, Competence Center SAP at Stork Food Systems One concrete result of Every Angle was that we were able to reduce our obsolete stock over the past 18 months from 3.5 to almost 1.5 million Euros. Han van Manen, Stock Manager at Struyk Verwo Infra Every Angle is a nice tool to make sure that people don t only hear weekly what their performance was, but also have the tool to monitor their performance on a daily basis. Every Angle is an important enabler of logistics improvements. Every Angle has provided us with a far better overview of the interrelationship between production and components, which has enabled us to plan more efficiently. This has resulted in a huge efficiency improvement for Stork Food Systems. Frans Faber, Supply Chain Manager at Stork Food Systems For us, Every Angle is a powerful tool that provides us with a better insight into our processes and how those processes interrelate. Our users couldn t imagine working without Every Angle anymore and from an IT perspective I can only say that Every Angle requires hardly any maintenance. Jan-Willem van der Meere, Regional IT Manager for the region Northwest Europe and North America at Perfetti Van Melle Results Stork Food Systems In a six-month period, Stork Food Systems has managed to significantly improve the delivery reliability of suppliers. This had a tremendous impact on the plant s production efficiency, which has increased by 20 percent. The reliability of data in the SAP system has increased and bottlenecks have been eradicated from the production system. Erik Brouwer, Director of Supply Chain Management in Northwest Europe at Perfetti Van Melle Many IT projects are plug and pray, but Every Angle actually did deliver plug and play within 3 days which is absolutely perfect. Peter Scherpenisse, Group Project Manager at Kverneland Group

9 Every Angle 09 Every Angle is a system that I introduced to our organization. All our users are immensely happy with it. Joe Thaninayagam, CIO at Coats Validation is very important in the Pharmaceutical Industry, as human lives are at stake. Every Angle simplifies this validation. Patrick Spit, Senior Business Information Manager at Astellas Unlike normal IT projects, in which change management is one of the most important components, in the case of Every Angle the driving force behind it all came from the users. They were enthusiastic and wanted to start using it. So the change management effort in an Every Angle project is absolutely zero. Johan Neuteboom, Project Manager at DSM I was in denial for half a year. After a PoC I had no story left: Every Angle is just much cheaper, quicker, our users really wanted the product and it offered a whole new type of functionality. Aloys Kregting, CIO at DSM We firmly believe Every Angle opens up the black box of SAP and provides business critical data that can be executed by the business users. Graeme Clelland, Business Intelligence Analyst (EMEA) at Cargill The way we are using Every Angle at Sulzer is of added value. IT persons like me are not bothered with boring queries and writing ABAPs, we can spend our time on improving the processes. Truus Zorg, IS Manager at Sulzer Guaranteed results for your IT environment improved provision of information with SAP BI improvement of SAP user satisfaction reduction of IT costs up and running in one week better data quality standardized and manageable control information. Linking Every Angle to SAP is very easy because Every Angle is a standard, SAP certified add-on. Our add-on works for all SAP releases from SAP R/3 4.0B up to and including the latest version. Managing the solution is as simple as the implementation. Results Astellas Reduce validation. Astellas only had to validate Every Angle once at implementation. Reduce support levels (need hardly any help from IT). Have business users make and run their own reports. Roll-out Every Angle to other departments, such as Finance, O2C and APO. Create forecasting accuracy reports to assess the forecasting KPIs. Use Every Angle as a prototyping tool to define reports in SAP BW. This saves Astellas valuable time and resources. Results Sulzer Sulzer was able to reduce the stocks by 66%. The company increased the delivery reliability from 45% to 95%. Sulzer reduced the number of open orders in SAP from 2200 to 600.

10 10 Every Angle Every Angle - the company Every Angle is an internationally operating and fast growing software company with its headquarters in the Netherlands and offices in Germany, UK and the USA. Every Angle is also represented by a network of agents throughout Europe, Latin America and Asia Pacific. Every Angle was launched in 1996 with the development of an Operational Business Analytics solution that is deployed as a standard add-on to any SAP ERP system. Our Goal Every Angle strives to empower people in SAP run businesses. We do this by providing business users with an out-of-the-box, self- service tool which enables people to easily access and analyze data content from SAP from any angle. Every Angle also delivers intuitive, analytical intelligence for a variety of organizational roles within the Supply Chain, Human Resource and Finance departments. The actions and decisions people make are therefore a result of clear visibility of your SAP system, leading to improved process performance and an immediate realization of business value. Our customers worldwide Every Angle customers can be found in a wide variety of sectors, such as; Automotive, Discrete Manufacturing, Fashion, Food & Beverage, Non-Food Consumer Products, Pharma, Processes & Chemicals, Retail, Utilities and Wholesale. Our customer base includes both successful medium-sized organizations and leading multinationals. Every Angle is used in 40 countries worldwide. Fig 1. Geographic spread of Every Angle users Visit our website to find out which customers are using our software in which countries.

11 Every Angle 11 Every Angle and BI There is a world of difference between Every Angle s Operational Business Analytics solution and traditional BI. However, organizations that do not know Every Angle regularly ask: We are already working with SAP BI (BW), why do we need Every Angle? In the words of a customer, BI is a tool for the generals, Every Angle is a tool for the front lines. Every Angle and SAP BI (BW) complement each other. SAP BI is very effective at creating management reports which trend historical data. Every Angle s great strength lies in creating highly-detailed operational overviews from current data which are predictive as well as actionable. Every Angle shows what the status looks like tomorrow, next week or next month if no corrective action is taken today. Using Every Angle, business users can pinpoint what needs to be adjusted, take action and achieve a KPI instead of retroactively being measured by it, as is the case with traditional BI. Existing IT solutions for operational control If organizations run SAP without Every Angle and want operational overviews and to perform advanced analyses with high levels of details based on current data, they depend on the IT possibilities. For advanced analyses with high levels of details based on current data and for operational overviews, you depend on the IT possibilities. You need to retrieve the data from the SAP ERP system, make it understand able and put it in the right context. Subsequently, the data needs to be available in a flexible way, so it can be used intuitively. The solutions that are currently used to this end are listed in the table below, and they are tested on the basis of a number of requirements. Fig 2. Assessment of present IT solutions for operational control Every Angle can be used as content provider of Business Objects or as a Rapid Prototyping Tool. The combination of speed and flexibility that Every Angle offers for generating content, in combination with the display options of Business Objects, has proven to be very powerful in many projects. IT solutions for operational control Standard SAP ERP lists ABAP and custom queries Custom made applications (SAP) BI Every Angle Requirements Can be used as standardized management reports Matches user specific needs Implementation and maintenance (time and costs) Flexibility for business users Analysis at the transaction level (individual order, position and material) Integrated process and supply chain analysis Comments Limited options & functionality Not flexible Maintenance intensive Influences SAP system performance Maintenance intensive Requires advanced knowledge Suitable for financial reports Less suitable for operational reports Out-of-the-box standard software Contains built-in intelligence geared towards operational performance management

12 12 Every Angle Every Angle on SAP ERP system By connecting Every Angle to the organization s SAP ERP database, business users will see the system s advantages in their day-to-day work. The technical installation will take two days at most. Subsequently, Every Angle will run in a pilot environment on the organization s own system (Phase B), after which the implementation and roll-out take place (Phase C). Phase A Phase B Phase C 2-4 weeks 2 d 3 months 3 months Continuous Preparation Installation Proof of Concept Quick Scan Pilot implementation Key user implementation Embedding and organizational roll-out Fig 3. Phasing of Every Angle implementation Phase A: Preparation Each Every Angle implementation begins with thorough preparation. Phase Lead time Activities Preparation 2-4 weeks During the preparation an Every Angle consultant works together with the customer to ensure that the project will be successful. The preparation phase consists of: drafting a project plan (objective, parties involved and responsibilities) availability of required resources (management, IT and key users) availability of hardware (suitable Windows server). Fig 4. Phase A

13 Every Angle 13 Phase B: Every Angle live on your own SAP ERP system After the preparation, you want to see Every Angle in action on your own SAP ERP system. There are several possible scenarios, depending on the objective of this phase: Proof of Concept: you can see the software work with your own data Quick Scan: you will see an analysis of your own processes Pilot implementation: you can experience what it is like to be a key user working with Every Angle. Phase Installation Lead time 2 days Activities The Every Angle software is installed on the Windows server and linked to your SAP ERP system (DEV => QAS => PRD). The installation is completed with a technical and functional acceptance test. Proof of Concept 2-3 weeks During the Proof of Concept phase, Every Angle is demonstrated live using your own SAP ERP data, so that you can assess the deployability and applicability yourself. This will demonstrate that: Every Angle is live within two days with all standard functionality Every Angle is fully and automatically configured on the basis of the SAP customization adding customized fields and tables is easy to achieve. Quick Scan 4-6 weeks During the Quick Scan Every Angle looks at: data quality (master data and orders) service levels of suppliers, production locations and customers stocks (surpluses/shortages) bottlenecks (backlogs and planning problems). The results are discussed with experts in your organization and presented to management. Pilot implementation 3 months During a pilot implementation, the organization is given the opportunity to work with the Every Angle software. A group of users will be trained and supervised. During the final assessment, the users will present the results and their experiences to management. Fig 5. Phase B

14 14 Every Angle Phase C: Every Angle implementation within your organization After having seen and used Every Angle on your SAP system, you can start using Every Angle operationally, integrating it into your organization. Phase Lead time Activities Key user implementation 2-4 months During the key user implementation, 5 to 15 employees will be trained to become key users. Every Angle will be deployable immediately for a great variety of applications, so there will be immediate results. At the end of this phase, you and the consultant create a plan for Every Angle s roll-out in order to ensure a smooth integration into your organization. Embedding and organizational roll-out Continuous During this phase, Every Angle is integrated into the daily operations. This involves validating Angles and including these in work instructions. Every Angle is deployed as a standard IT solution in the organization and is available for all Every Angle users to execute Angles for their day-to-day work. Fig 6. Phase C A quicker response to changes and a better control of processes. Business Analytics for SAP Every Angle is the solution.

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16 Every Angle the Netherlands (HQ) Kampenringweg 45C 2803 PE Gouda, the Netherlands Tel: Fax: Every Angle office at SAP Netherlands Partnerpoort 26 Amerikastraat BE s-hertogenbosch the Netherlands Every Angle Deutschland GmbH Science Park Saarbrücken, Germany Tel: info.de@everyangle.com Every Angle USA A Sardis Road Suite 251 Charlotte NC 28270, USA Tel: m.knowles@everyangle.com