Time & Attendance v8.0 Product Requirements

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1 Time & Attendance v8.0 Product Requirements Contents Overview... 2 Information Technology Staff Requirements... 2 Standard Hardware Specifications... 2 Standard Configuration and Usage Parameters... 3 Hardware Requirements... 3 Server and Software Requirements... 4 Web Tier... 4 Application Tier... 5 Database Support... 5 Firewalls... 5 Virtualization Support... 6 Citrix and Microsoft Terminal Services Support... 6 Client-side Requirements... 7 Client-side Minimum Hardware Requirements... 7 Browser Support... 7 Adobe Flash Support... 8 Client JRE Support (Java administrative components where applicable)... 8 ADP provides this publication as is without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose. ADP is not responsible for any technical inaccuracies or typographical errors that may be contained in this publication. Changes are periodically made to the information herein, and such changes will be incorporated in new editions of this publication. ADP may make improvements and/or changes in the product and/or the programs described in this publication at any time without notice. ADP Time & Attendance Version 8.0 Product Requirements Sep of 8

2 Overview This Product Requirements document provides an overview of the technologies and platforms supported by Time & Attendance, as well as required IT staff skills needed. The Time & Attendance architecture is based on an industry-standard model that uses the Java 2 Enterprise Edition (J2EE) for web applications, and supports both Microsoft SQL Server and Oracle database systems. Time & Attendance is designed using a three tiered application architecture, which includes a client tier, application tier, and database tier. Time & Attendance user interfaces are accessible by a standard web browser (except for a few administration tools). Web-based solutions also serve to distribute processing for optimal performance during peak loads. The business logic, which is hosted in the second tier of software, is executed using server applications and Java servlets. The back-end database server that stores the labor management data comprises the third tier of software. Additionally, Time & Attendance provides an XML-based API to extend features of the solution, supports LDAP and Microsoft Active Directory for password authentication, and supports SSL for added security. Reporting functionality is based on report definition language (RDL) for representing reports. Reporting is delivered with Time & Attendance by using the provided RDL templates and Reports Definition Language Client (RDLC) engine, and supports development and use of customized reports. To ease integration with both third party and in-house applications, Time & Attendance provides: a published set of Simple Object Access Protocol (SOAP) and Extensible Markup Language (XML) over Hypertext Transport Protocol (HTTP) based application programming interfaces (API s) an XML based data import function a table-based data import function database views that maintain backwards compatibility direct access to the database (e.g. used for custom reports) Information Technology Staff Requirements Time & Attendance requires that the information technology staff have the skill set to maintain and manage the application, with a primary focus on database administration. If using a Microsoft SQL Server database, a trained database administrator is required. If using an Oracle database, a certified Oracle database administrator is required. The database administrator should be comfortable running scripts on databases, backing up database objects, and performance tuning the database. Additionally, clients should have an IT staff with knowledge in managing web servers and network administration. ADP requires high speed connectivity to be granted by client IT Staff for support of end user workstations (client can then disable access when support is completed). Standard Hardware Specifications Hardware requirements for the Time & Attendance solution are based on multiple variables, including the number of employees and users at a company, as well as a company s business practices. Those clients with up to 20,000 employees that meet the following criteria can use one of the listed standard dedicated hardware configurations with either a Microsoft SQL or Oracle database. ADP Time & Attendance Version 8.0 Product Requirements Sep of 8

3 Standard Hardware Specifications (continued) Standard Configuration and Usage Parameters Use of the standard features and functions available within the core Time & Attendance solution Use of calculated accruals Management of attendance policies (Note: the Attendance processor must be run at off-hours) Management of employee leave policies Creation and maintenance of employee schedules using either basic schedules or Scheduler Manager-to-employee ratio of 1:10 or higher Support for up to 200 timeclocks Maximum of five concurrent report requests per manager Maximum of five standard Process Manager templates implemented Report Server runs on the same hardware as the Application Server Hardware Requirements Clients who meet the standard configuration usage parameters can purchase the appropriate standard dedicated hardware configuration listed in the following table. To help manage the cost of required hardware, the minimum number of cores is specified. Your organization can determine which processor combination is most cost effective (e.g. single processor/dual core vs. dual processor/single core). Disk space specifications are SAN or physical hard drive. Physical hard drives should be SAS 15K RPM. Up to 750 Employees Single Server 2 cores 3.0 GHz Xeon processor (or higher), MHz FSB (Front Side Bus) RAM Disk Space Database Backups 12 GB RAM 160 GB 320 GB Up to 2500 Employees Single Server 4 cores 3.0 GHz Xeon processor (or higher), MHz FSB RAM Disk Space Database Backups 16 GB RAM 270 GB 540 GB Up to 5000 Employees Two Servers Web/Application Server: 4 cores, 3.0 GHz Xeon processor (or higher), MHz FSB Database Server: 4 cores, 3.0 GHz Xeon processor (or higher), MHz FSB 16 GB RAM 520 GB 1050 GB Up to 7500 Employees Three Servers Two Web/App Servers: 4 cores each, 3.0 GHz Xeon (or higher), MHz FSB One Database Server: 6 cores, 3.0 GHz Xeon (or higher), MHz FSB 16 GB RAM 900 GB 1800 GB Up to 10,000 Employees Three Servers Two Web/App Servers: 4 cores each, 3.0 GHz Xeon (or higher), MHz FSB One Database Server: 8 cores, 3.0 GHz Xeon (or higher), MHz FSB 16 GB RAM 1420 GB 2840 GB Up to 15,000 Employees Four Servers Three Web/App Servers: 4 cores each, 3.0 GHz Xeon (or higher), MHz FSB One Database Server: 8 cores, 3.0 GHz Xeon (or higher), MHz FSB 16 GB RAM 2180 GB 4360 GB ADP Time & Attendance Version 8.0 Product Requirements Sep of 8

4 Hardware Requirements (continued) Up to 20,000 Employees Five Servers Four Web/App Servers: 4 cores each, 3.0 GHz Xeon (or higher), MHz FSB One Database Server: 12 cores, 3.0 GHz Xeon (or higher), MHz FSB 16 GB RAM 2940 GB 5880 GB Server and Software Requirements Time & Attendance is a suite of applications that can be used with 64-bit hardware, and the components can be installed on single or separate servers to meet existing infrastructure strategies or for enhanced security purposes. The Web and Application servers are the intermediary between the browser-based front-end and the back-end database. The Application server contains the software that provides the business logic for the Time & Attendance components. The Web server uses Hypertext Transfer Protocol (HTTP) to serve the resulting web pages to the requesting clients/users. The following operating system and environment requirements apply to all Time & Attendance systems and include the both the client and web, application, and database tiers. Any exceptions are noted with the specific requirement: The Application tier (with or without other Time & Attendance components) must always be installed on a dedicated server that does not have any other third party applications installed. Time & Attendance supports the specified Microsoft Windows Server versions in the Standard, Enterprise, Small Business Server, and Datacenter Editions where server RAM requirements can be met (see Microsoft website for Physical Memory Limits of the different supported Windows Server versions). Web and Itanium editions are not supported. ADP only supports service packs to the specified product release. It does not support subsequent point releases or subsequent full releases by the vendor. For example, Windows Server 2012 means that ADP will support Windows Server 2012 and all service packs made to Windows Server 2012 or higher. It does not imply that any other version (or future version) of Windows Server is supported. ADP supports server virtualization. Support details are provided in the Virtualization Support section. Web Tier The web tier is the component that contains all static content and listens for browser requests and passes these requests to the application tier. The following table lists the software requirements for a Windows web server: Web Server Vendor Product Version Vendor Product Version Microsoft Internet Information Services (IIS) V8.0, V8.5 Microsoft Windows Server 2012 Apache* Web Server v2.4.9 Windows Server 2012 R2 Network Protocol TCP/IP * Because the ADP Interfaces require Microsoft IIS, use of Apache should be considered carefully to ensure that requirements are met for all products to be implemented. Additionally, use of video playback on InTouch v1.1 and higher requires IIS. ADP Time & Attendance Version 8.0 Product Requirements Sep of 8

5 Application Tier The application server component contains all dynamic content and centralizes application services such as business components and access to back-end enterprise systems. The application tier uses technologies such as caching and connection pooling to improve resource use and application performance. The application tier (with or without other Time & Attendance components) must always be installed on a dedicated server that does not have any other third party applications installed. Application Server Vendor Product Version Vendor Product Version Red Hat JBoss* Enterprise Application Platform V6.3 Microsoft Windows Server 2012 * JBoss is delivered with Time & Attendance at no additional cost. Windows Server 2012 R2 Database Support The Time & Attendance software requires an Oracle or Microsoft SQL Server database as outlined in the following table (database licenses and software to be purchased and implemented by client), and is supported on a Storage Area Network (SAN). Time & Attendance provides support for Microsoft SQL Server database clusters for failover purposes. Database server support is provided for all operating systems that the database vendor supports for the specified database versions. Item Microsoft SQL Server* Requirement Oracle Server Oracle 12c (12.0) Microsoft SQL Server 2014 (64-bit) Microsoft SQL Server 2012 (64-bit) Microsoft SQL Server 2008 R2 (64-bit) Oracle 11g R2 (11.2) * Support is provided for the Standard, Workgroups and Enterprise editions of SQL Server, but is not for the Web or Express editions. Firewalls Time & Attendance supports separation of the architecture tiers with either software or hardware firewalls. In order to maximize performance, a firewall between the application server and the database server is not recommended. ADP Time & Attendance Version 8.0 Product Requirements Sep of 8

6 Virtualization Support The following virtualization solutions are supported as an application platform for the Time & Attendance Suite. Virtualization considerations are included in all of the provided hardware sizing recommendations. A Standard Hardware Recommendation detailed in this document must be met or exceeded in the virtual machine. ADP recommends using dedicated hardware for optimal performance; however, if Time & Attendance will be deployed in a virtual shared environment, the specified required CPU and memory resources must be reserved and guaranteed available to the Time & Attendance virtual instance(s). The client is responsible for installation, configuration, and maintenance of the virtual environment. (Note: VMware publishes best practices documents on use of SQL Server in VMware) Web Server Vendor Product Version Vendor Product Version VMware ESXi Hypervisor 5.5+ Microsoft Windows Server 2012 (64-bit) Microsoft vsphere 5.x Windows Server 2012 R2 (64-bit) Hyper-V Citrix and Microsoft Terminal Services Support With Citrix or Microsoft Terminal Services running on a Windows-based server, all client application execution, data processing, and data storage occurs on the server. When used with Time & Attendance, Citrix and Terminal Services enable low-end and diskless clients to access the Time & Attendance Web interface. Note: Device Manager using modem communications to timeclock devices is not supported on virtualized servers. Requirements for Microsoft Terminal Services support are as follows: Microsoft Terminal Server versions Microsoft Windows Server 2012 Citrix Version XenApp v7.5 Microsoft Windows Server 2012 (64-Bit) Microsoft Windows Server 2012 R2 (64-Bit) ADP Time & Attendance Version 8.0 Product Requirements Sep of 8

7 Client-side Requirements Self-service functionality for employees and managers is via a thin-client, Flash based user interface called Navigator. The Navigator UI makes use of Adobe Flash and hypertext markup language (HTML). Some administrative or configuration-level functions may require a JRE plug-in with the use of Navigator. Unless otherwise stated, the listed browsers support both HTTP and HTTPS (SSL enabled). Navigator users require that Flash be installed on the client PC. For those administrative-level functions where Java is required, a Java Runtime Environment (JRE) plug-in is downloaded from the application server to the browser. Client-side Minimum Hardware Requirements The minimum recommendations listed are needed to ensure a reasonable level of performance and user satisfaction. Processor Memory Available Disk Space Display Resolution Minimum Graphics Memory Minimum Bandwidth Network Protocol Other Requirements Recommended: 2.0 GHz or better Intel Dual Core or AMD equivalent Minimum 2GB, Recommended 4GB 100MB 1024 x 768, 16-bit color or higher 128MB (Flash Player hardware requirement for use of Navigator) Recommended: 3Mbps or faster TCP/IP Adobe Acrobat Reader Non-persistent (session) cookies must be enabled JavaScript must be enabled (Java components only) Pop-up blocking software must allow Time & Attendance to show pop-up windows Excel 2010 or 2013 for Enterprise Worksheet users* Browser Support Browser Vendor Product Version Vendor Product Version Microsoft F Internet Explorer 10 & 11 Microsoft Windows 7 (32&64-bit) C Mozilla Firefox v36+ at release A Windows 8 (64-bit) D Google Chrome B V41+ at release A Windows 8.1 (64-bit) D Windows 10 (64-bit) D,F Windows Server 2012 E Windows Server 2012 R2 E Apple Safari 7.x & 8.x Apple OS X Maverick 10.9 OS X Yosemite A Support rolling forward is for the current version and two versions back. Versions older than two back are dropped from supported status. B Chrome will not support Java requirements for some administrative functions. See Client JRE Support section below. C Home, Professional, Ultimate, & Enterprise editions. D Desktop Mode; Home & Professional editions E These platforms supported for IT use only. F Microsoft Edge browser is not supported ADP Time & Attendance Version 8.0 Product Requirements Sep of 8

8 Adobe Flash Support A user can download Flash from: Alternatively, the user can follow the Flash download links the first time the Navigator is accessed. All browsers and versions listed in Browser Support section above are supported. Flash Vendor Product Version Vendor/Product/Version Adobe Flash 17 or higher All Supported by ADP Time & Attendance Client JRE Support (Java administrative components where applicable) Client-side JRE s are required only for the following administrative components: Common Setup: HyperFind Queries Query Manager Event Manager Table Import Report Setup Workload Planner Schedule Setup Availability Templates Pattern Templates Schedule Periods Shift Templates System Configuration Workflow Notifications Organizational Setup Organizational Sets Jobs and Organization Map Labor Level Sets Process Management Process Profiles JRE Vendor Product Version Vendor/Product/Version Oracle JRE v _45* or higher All Supported by ADP Time & Attendance * Ships with product Automatic Data Processing, LLC. One ADP Boulevard Roseland, NJ ADP is a registered trademark of ADP, LLC ADP Time & Attendance Version 8.0 Product Requirements Sep of 8

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