Installation & Operations Manual

Transcription

1 Installation & Operations Manual VoIP Command Center Made in the USA 3 Year Warranty N56 W24720 N. Corporate Circle Sussex, WI (fax) RP8500PBXVOIP Ver 4 02/15

2 Welcome to Rath. Thank you for purchasing the Rath VoIP Command Center. We take great pride in our products, service and support. Our #1 mission is customer satisfaction. When evaluating emergency communication systems, you can rely on Rath to continually provide Innovative Thinking, Design and Value. Thank you for your business. Tom Touchett, President Table of Contents Installation Page 2 VoIP Card Programming Page 3 Distribution Module Programming Page. 4 Call Box Programming Page 4 Wiring Diagrams Page 6-8 N56 W24720 N. Corporate Circle Sussex, WI (fax)

3 Installation 1. For wall mount units install cabinet in desired location. For desk mount install stand (included) on back of unit. 2. Mount the Distribution Module and Rath power supply with battery backup in an approved location. 3. Take one end of the Distribution Module Power Cable and plug it into the DC Adapter Port on the Distribution Module and the other end into the Rath model RP (12-36 zone) or model RP ( zone) power supply with battery backup. 4. If Zone Remove screws on back of unit and take cover off to expose internal ports. 5. Connecting Command Center to Distribution Module A. The Command Center connects to Card 1 of the Distribution Module (see page ) *Note: The maximum cable length to Command Center is 6200 for 22 GA cable and 3900 for 24 GA cable. B. If Command Center includes auxillary Button Console, or Secondary Station connect to the Distribution Module per the following: 1. Button Console 1 or Secondary Station (12-16 Zone): (See pages 6 & 7) 2. Button Console 2 and/or a Secondary Station ( Zone) with Button Consoles(s): Locate additional DKP port(s) on additional card and wire out with appropriate pair for extenstion on port. 6. Connecting Locations to the VoIP System A. Take WAN of Distribution Module and plug into available data port. B. Plug VoIP endpoints into POE ports on same network as VoIP card port. Note: If not using POE units, connect phones to ethernet port and apply external power to units as well. 7. Turn on Rath Power Supply 8. Power On the Distribution Module pg. 2

4 VoIP Card Programming If network information is provided to Rath at time of purchase no additional information needs to be entered for the VoIP card. If network information NOT provided the following needs to be performed: 1. Connect Ethernet Port (one closest to power switch) of Distribution Module to PC using Ethernet Cable 2. Change Computer IP Address A. Navigate to Control Panel B. Navigate to Network Settings C. Change IP to default IP Address range of Distribution Module Recommended is D. Change Subnet Mask Default is Turn off wireless card on Computer (If Applicable) 4. Log into Distribution Module A. Enter into web browser Google Chrome or Mozilla Firefox is recommended B. Log in with Login: SE and Password: Entering VoIP Information A. Navigate to VoIP Configuration from left side menu B. Click drop-down arrow, more menu options should appear C. Click VoIP Port Parameters 6. Entering Server Information A. Navigate to WAN Port Settings B. Enter SIP Server IP adress for IP Address C. Enter Subnet Mask of SIP Server for Subnet Mask D. Enter Router IP Address for Default Gateway E. Click Submit Note: If multiple VoIP cards being installed a static IP address must be assigned for EACH card. pg. 3

5 Distribution Module Programming *Note: All programming for the Distribution Module will be done from the Command Center Handset. Programming Time Zone 1. Enter programming mode A. Dial 1#91 B. Enter Password: (time zone code) Eastern 111 Central 112 Mountain 113 Pacific Touch Check Mark Button in middle of Command Center Phone. 4. Exit programming Dial 00 - Touch Check Mark Button Programming Month Day Year 1. Enter programming mode A. Dial 1#91 B. Enter Password: (Month Day- Year) Example: (February ) 3. Touch Check Mark Button 4. Exit Programming Dial 00 - Touch Check Mark Button Programming Time 1. Enter programming mode A. Dial 1# B. Enter Password: (Hours Min Sec) Example: (2:30 p.m.) 3. Touch Check Mark Button 4. Exit Programming Dial 00 - Touch Check Mark Button pg. 4

6 VoIP Call Box Programming Connect the VoIP Call Box to an active Port on Distribution Module and follow the instructions below VoIP Call Box Calls the Command Center 1. For the VoIP Call Box to call the Command Center, it must be programmed to dial 0 2. Follow the directions that came with the VoIP Call Box to program Memory Location 1 to dial 0 VoIP Call Box Calls a Number Outside of the Building 1. For the VoIP Call Box to call a number outside the building, it must be programmed to first dial 9, Pause, Pause then the phone number 2. Follow the directions that came with the VoIP Call Box to program Memory Location 1 to dial 9, Pause, Pause then digits of the outside phone number VoIP Call Box Calls the Command Center First then a Number Outside of the Building 1. The VoIP Call Box can be programmed to call the Command Center first and if that call is not answered, call an outside number. 2. Follow the directions that came with the VoIP Call Box to program Memory Location 1 to dial Then program Memory Location 2 to dial 9, Pause, Pause then the outside phone number. VoIP Call Box Location Message 1. When programming the VoIP Call Box to play a location message, it is recommended that two pauses be added to the end of the programmed dialed number. For example: For dialing the Command Center, program the VoIP Call Box to dial 0, Pause, Pause Operating Instructions Indicator Status 1. Red LED Light Incoming call or connected to Outside Party 2. Blue LED Light Active Call 3. Blue LED Flashing Call on Hold Answering Call at Command Center 1. Lift Handset to answer first incoming call. 2. Press Call Answer Button 1 3. If multiple calls, press subsequent Call Answer Buttons 2, 3, etc... (this will place previous calls on Hold) 4. To rejoing a call on hold press Flashing Blue LED next to desired location Disconnect Calls 1. Select the desired Flashing Blue LED and press the *, # button 2. Each call must be disconnected individually. Note: If you hang up handset begore disconnecteding each call, LED(s) will remain lit. Lift Handset press lit LED, then *, # to disconnect, hang up handset. Repeat for each lit LED. Calling a Location 1. Pick up Handset and press desired Location key (Blue LED will light) Taking Control of Conversation between Location & Outside Party 1. Pick up Handset and press Red LED, then 5 button Note: Outside Party is placed on hold until Command Center is hung up, then Location is reconnected to Outside Party. To disconnected press *, # button. Call the Last Location that Dialed Out 1. Pick up the Handset and Dial 1092 pg. 5

7 SOLID LIGHT: CALLING BLINKING LIGHT: RECEIVED SOLID LIGHT: CALLING BLINKING LIGHT: RECEIVED SOLID LIGHT: CALLING BLINKING LIGHT: RECEIVED SOLID LIGHT: CALLING BLINKING LIGHT: RECEIVED Typical System Layout Rath In Car IP Phone HELP PHONE Base Station HELP PHONE Distribution Module Note: If larger than 10 zone, additional pairs are needed Connection from WAN Port on VoIP Card to Switch Rath Stand Alone Analog Phone with VoIP Interface FXS 12VDC= 2.0A(MAX) WAN LAN HELP PHONE Ethernet from CPU Card to router Router HELP PHONE Power Supply w/ups FXS 12VDC= 2.0A(MAX) WAN LAN Network Switch 120v Power Source Each phone plugged into PoE port or non-poe port pg. 6

8 Card Wiring for VoIP System A. Each card installed will have 6 ports on each card. B. Each slot is labeled below indicating what type of slot it is. 1. S01-S are the port(s) used for connecting Hardwired Call Boxes 2. The TD(1-2)(3-4) with a dot under the D is the port used for connecting Command Center phone(s) 3. TD(1-2)(3-4) with a dot under the T is the port used for outside telco line C. The first card installed will always be: 1. Port 1: (S01-S04) Connection for 4 Hardwired Emergency Phones 2. Port 2: (S05-S08) Connection for 4 Hardwired Emergency Phones 3. Port 3: (S09-S12) Connection for 4 Hardwired Emergency Phones 4. Port 4: (S13-S16) Connection for 4 Hardwired Emergency Phones 5. Port 5: (D1-2) Connection for Command Center Phone and Button Console (If Using) 6. Port 6: (T1-2) Connection for up to 2 outside Telco Lines D. Plug RJ45 of wiring harness into appropriate port (See wiring diagram below) TD TD S13-S16 S09-S12 S05-S08 S01-S Base Station Button Console Note: VoIP Call boxes do not need to be hardwired to distribution module. pg. 7

9 Card Wiring for VoIP System A. On back of Distribution Module, remove two screws in top left and right and slide cover off unit to expose internal cards. B. On top of each card there is a table indicating port usage. 1. SLT is the port used for connecting Hardwired Call Boxes 2. DKP is the port used for connecting Command Center phone(s) 3. TWT is the port used for outside telco line C. The first card installed will always be: 1. Port 1: (S01-S04) Connection for 4 Hardwired Call Boxes 2. Port 2: (S05-S06) Connection for 2 Telco Lines 3. Port 3: (S07-S08) Connection for 2 Command Center Phones D. Plug RJ45 of wiring harness into appropriate port (See wiring diagram below) Color Extension Number S01-S04 S05-S06 S07-S08 Blue - (Blue & White) Orange - (Orange & White) Green - (Green & White) Brown - (Brown & White) Blue - (Blue & White) Orange - (Orange & White) Blue - (Blue & White) Orange - (Orange & White) TELCO LINE 1 TELCO LINE 2 BASE STATION SECONDARY BASE STATION OR BUTTON CONSOLE (Optional) Note: VoIP Call boxes do not need to be hardwired to distribution module. pg. 8