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1 SCT Workflow Start 2 Finish Rock Eagle 2003

2 What is a workflow? Workflow the automation of a business process, in whole or part, during which documents, information, or tasks are passed from one participant to another for action, according to a set of procedural rules. Workflow Management Coalition 2

3 What is SCT Workflow? SCT Workflow: a core component of SCT solutions and SCT s e-education Infrastructure, is the only solution available that simplifies, connects and directs the flow of work and communication throughout your entire organization 3

4 Overview! What can SCT Workflow do?! Implementing SCT Workflow! Type of people needed for:! Workflow Development! Implementation/Maintenance! Architecture! Banner Integration! Hardware and Software Requirements 4

5 What can Workflow do?

6 What can SCT Workflow do?! Worklist: One view of all tasks!! SCT Workflow can direct tasks to a shared worklist and individual worklist. Users receive one worklist!! With SCT Workflow 3.1 end users can be notified via that a new item has appeared on their list. The can contain a HTML link to the activity. 6

7 What can SCT Workflow do?! Event Dispatching! SCT Workflow can recognize events in 3 rd party systems and lookup if there is an associated workflow to start. 7

8 What can SCT Workflow do?! Automated Activities!! Workflow can execute a query in the middle of a process to fetch back more data to be used down the road.! Workflow can call scripts such as batch files or shell scripts to interact with 3 rd party applications without any user intervention. 8

9 Building a workflow

10 Background Questions! How many people have seen Workflow?! Workflow 3.x?! Does your school have PL/SQL programmers?! Does your school have java programmers? 10

11 Building a workflow! Business Process Analysis! Business process analysis takes 80% of your time.! Understand your role players and your activities. 11

12 Building a workflow! Go through a Workflow Process analysis.! Take your BPA and turn it into workflow activities.! Identify what is automated, what is interactive. What event starts the workflow? 12

13 Building a workflow! Building event in Banner! Identify the table in which to apply a trigger for which a Workflow Event will be fired upon.! Delivered with SCT Banner General is a package GOKPARM which assists in writing event data to the event tables. 13

14 Building a workflow! Building an automated activity that queries the Banner database.! Identify the data that should be retrieved. Note: Only one row of data can be retrieved to be inserted into context.! Take store procedure or query and add it to the Business Component Catalog. Once in the catalog the business analyst can incorporate the component into the workflow. 14

15 Building a workflow! Business Analyst wires together the components.! At this point the components have been created and the events are typically in place. 15

16 Building a workflow! Identifying the resources! Technical resource with Oracle database trigger experience for writing the Event Trigger.! Technical resource to write the automated activities for data retrieval should have Oracle PL/SQL experience. 16

17 Building a workflow! Identifying the resources, cont d! Business Analyst who will be the Owner of the workflow process responsible to wire the components together and maintain the workflow process when it reaches production. 17

18 Maintaining Workflow

19 System Administrator! Ideal candidate would be someone who is familiar with Oracle 9ias as well as Oracle databases.! Responsible for moving data from one system to another upon Business Analyst request.! Evaluates logs from time to time and communicates problems with the system to the workflow owners. 19

20 Architecture

21 Workflow is a J2EE application! J2EE technology and its component based model simplifies enterprise development and deployment. The J2EE platform manages the infrastructure and supports the Web services to enable development of secure, robust and interoperable business applications. Sun s website 21

22 Technical Architecture Workflow Server Oracle 9ias Release 2 Oracle Containers for J2EE SCT Workflow JavaMail API Server Supporting SMTP Oracle 8i or 9i Database RMI & Corba Versata Interactive Server JDBC JDBC JDBC SCT Banner SCT Workflow 22

23 Technical Architecture Workflow Server Oracle 9ias Release 2 Oracle Containers for J2EE SCT Workflow RMI Versata Interactive Server JavaMail API Oracle 8i or 9i The SCT Workflow application is Database deployed to 9ias in the form of an Enterprise Archive also known as a EAR file. JDBC JDBC Server Supporting SMTP SCT Banner SCT Workflow JDBC 23

24 Technical Architecture Workflow Server Oracle 9ias Release 2 Oracle Containers for J2EE SCT Workflow JavaMail API Server Supporting SMTP Oracle 8i or 9i Database JDBC Workflow can run in a separate tablespace within RMI the Banner database OR JDBC Versata Interactive Workflow Server can run in its own database. JDBC SCT Banner SCT Workflow 24

25 Technical Architecture Workflow Server Oracle 9ias Release 2 Oracle Containers for J2EE Running instances of Workflows SCT Workfloware stored under the Vis schema and accessible by the Versata Interactive Server JDBC RMI Versata Interactive Server JavaMail API JDBC JDBC Server Supporting SMTP Oracle 8i or 9i Database SCT Banner SCT Workflow 25

26 Workflow Business Events Diagram SCT Banner Form SCT Workflow Event Dispatcher Business Processes Mapped workflows Worklist Oracle 26

27 Workflow Business Events Diagram SCT Banner Form User enters data into Banner Table SCT trigger Workflow catches new data and creates a Business Event for that data Event Dispatcher Business Processes Mapped workflows Worklist Oracle 27

28 Workflow Business Events Diagram SCT Banner Form SCT Workflow Event Dispatcher Business Processes Mapped workflows Worklist Oracle The Event Dispatcher picks up the new Business Event from the SCT Banner Database 28 SCT Workflow then evaluates any Business Processes and Workflows that it should start.

29 Workflow Business Events Diagram SCT Banner Form SCT Workflow Event Dispatcher SCT Workflow can then use the Business data from the event as values Processes in steps of the workflow For example, a New Gift event could create a workflow that sent the donor an thanking them Oracle for their contribution Mapped workflows Worklist 29

30 Hardware/Software Requirements

31 Hardware Requirements! Supported Operating Systems! Solaris, HP-UX, AIX, Tru64, Windows and Linux.! Server Specs Dual Processor at least 400 mhz Memory: 2 GB of RAM Hard Disk: 1-2 GB of available space. 31

32 Software Requirements! Application Server Oracle 9ias Release 2 (9.0.3)! Java VM SDK Note: SCT Workflow 3.1 tested on 1.3.1_04 32

33 Oracle 9ias! SCT Workflow utilizes the Oracle Containers for J2EE (OC4J) component of Oracle 9ias.! Versions of 9ias that are sufficient:! Oracle 9ias J2EE and Web Cache v9.0.3! Oracle 9ias J2EE Downloads Oracle 9ias Containers for J2EE Standalone (ideal for testing) 33

34 Oracle 9ias J2EE and Web Cache v9.0.3! Pros:! Provides the Enterprise Manager to give a GUI tool to manage the 9ias instance.! Provides a more robust web server (Oracle HTTP Server)! Cons:! Resource intensive! Installation is more involved easily taking over an hour to complete. 34

35 Oracle 9ias Containers for J2EE Standalone! Pros! Installation takes 2 minutes! Requires half the resources than that of 9ias! Cons! Configurations done via scripts and manual modifications to files.! Oracle does not support SSL with the standalone version. 35

36 Oracle 9ias Things to note! SCT Workflow does not utilize the same version of 9ias that is used by SCT Banner Internet Native at the moment.! SCT Workflow can co-exist on a machine running both SCT Banner Internet Native as long as there are enough available resources to meet our requirements as well as Banner s. 36

37 Installation Process Install 9ias Create WORKFLOW_HOME Create DB Tables/Packages Build EAR File EAR File Deploy EAR File import Import Base Data 37

38 Summary

39 Summary! What can it do?! SCT Workflow is powerful when combining automated activities with interactive activities!! Implementation! Two types of people are required for workflow development: Business Analyst and Workflow developer! Architecture! Oracle 9ias R ! Integration 39

40 40 Questions and Answers

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