POSITION DESCRIPTION Associate Nurse Unit Manager

Transcription

1 MERCY HEALTH WERRIBEE MERCY HOSPITAL POSITION DESCRIPTION Associate Nurse Unit Manager Mercy Values: Compassion, Hospitality, Respect, Innovation, Stewardship, Teamwork Position title: Associate Nurse Unit Manager. Employee name: Entity/Group: Location: Position reports to: Responsible to: Position Purpose: Qualifications & Requirements: Werribee Mercy Hospital 300 Princes Highway, Werribee, Victoria Subacute In-patient ward Nurse Unit Manager Subacute In-patient ward Nurse Unit Manager Subacute In-patient ward Date: November 2013 Positions reporting to this one: Communicates with the nursing team and the multidisciplinary team Subacute care is multidisciplinary care in which the need for care is driven primarily by the patient s functional status and quality of life rather than the underlying medical diagnosis. It may include care for patients who have multiple diagnoses, none of which is the principal diagnosis. The First Floor Sub-acute Unit at Werribee Mercy Hospital (WMH) operates 20 beds for patients requiring geriatric evaluation and management (GEM) and 6 transition care program (TCP) beds. The Associate Nurse Unit Manager (ANUM) is a senior position that encompasses management responsibilities, particularly in the day-to-day organisation of the ward in the absence of the NUM. The ANUM works as a member of a multidisciplinary team that provides, quality client-focused care ensuring a holistic approach to the patient, and their carers. The ANUM will act as a role model by encouraging a best practice philosophy amongst the staff and practice within the core values of Mercy Health. Essential: Registered with AHPRA, Division 1 holding a current practicing certificate. Relative experience in Subacute or Aged care Demonstrated experience in leadership and management. Excellent communication and problem solving skills. Ability to work as an integral part of the multidisciplinary team. Desirable: Post graduate qualification or equivalent in the relevant speciality or working towards same. Resource management: Total staff management (EFT): Annual Operating Expenditure: N/A Werribee Mercy Hospital Subacute In-patient ward page 1 of 7 Associate Nurse Unit Manager

2 Organisational Mandatory Competencies Personal Competencies required Job Competencies Required Orientation Consistently shows respect and compassion to all Knowledge of philosophy of Mercy Health and legislative requirements within nursing practice. Diversity & Equity Practices with a high level of integrity and professionalism Demonstrated higher level of skills in clinical decision making, problem identification, analysis and interpretation of clinical data. Emergency Procedures Excellent interpersonal and effective communication skills Demonstrated communication and interpersonal skills including problem resolution, negotiation and a collaborative approach to multi-disciplinary teamwork. Work Health & Safety Willingness to participate and contribute to a learning environment Has an understanding and knowledge of OH&S Infection Control and Quality principles. Infection Control Able to approach conflict openly and with a problem solving approach Understanding of, and commitment to customer focused service Ability to problem solve complex clinical and human resource issues that arise in the absence of the NUM Sound clinical knowledge. Ability to access resources to resolve clinical or human resources issues MERCY VALUES Key Result Areas Key Activities Standard Measures Demonstrates and uphold the Values and Mission of Mercy Health LEADERSHIP AND MANAGEMENT Promotes sound managerial strategies to ensure excellence of Ensure the values of Mercy Health are incorporated into daily work practices for all staff within the department. Assists and supports the Nurse Unit Manager in facilitating the implementation of operational strategies in line with the Mercy Health Strategic Directions. Werribee Mercy Hospital Subacute In-patient ward page 2 of 7 Associate Nurse Unit Manager Be compassionate and provide support to staff and customers. Consistently shows respect and values each person s dignity. Seeks opportunities to be innovative for improvement. Is accountable for a high standard of care. Communicates openly and honestly as an effective team member. Demonstrates effective decision making with regards to staff, customer and unit issues. Demonstrates awareness of the ward needs within the broader WMH context.

3 patient care within a harmonious environment. Effectively manages the ward in the Nurse Unit Manager s absence, effectively utilising all available resources. Practices within the budgetary constraints of the ward and monitors usage of available resources. Supports and leads staff within the ward ensuring a safe environment for all patients, families and the health care team. Is responsible for specific portfolio activities within the ward and hospital. Supports and acts as a role model for other staff when undertaking portfolio activities. Adheres to budgetary requirements. Supports and assists the Nurse Unit Manager manage change, recognises implications of change and provides leadership for the change process. Develops effective collaborative network across the multi disciplinary team, to enhance care co-ordination and improved outcomes. Participates in planning and operational committees relevant to nursing practice and patient service deputising for NUM where necessary. This includes preparation of reports CLINICAL CARE Provide appropriate quality clinical care service delivery Ensure that quality nursing care is provided within the policies and procedures of Mercy Health. Patient records are maintained to reflect an accurate objective record of patient care Ensure Staff is utilised appropriately to level of appointment to ensure smooth running of ward Ensure skill mix is matched to the needs of the patient s needs Ensure all patients have completed screening tools that alert patients at risk of functional decline, and ensure that strategies are implemented to reduce the risk Ensure the linguistic and cultural needs of all patients are met Promotes best practice nursing care and acts as a role model of contemporary nursing practice for students, graduates, undergraduates and enrolled nurses. Undertakes supervision, support, feedback and direction. Demonstrates competence in assessing and delivering appropriate nursing care. Monitors the progress of patient s clinical management to ensure optimal care delivery. Monitors the accuracy of patient records. Monitors staff workload and provides advice /assistance promoting staff team work.ensuring that staff do not work outside their expertise and experience Promotes and actively assists staff in screening for at risk patients and ensures referrals to appropriate health professionals are performed. Ensure documentation of nursing intervention is clearly documented on nursing care plan and evaluated in future shifts Demonstrated capacity to utilise resources to meet the cultural and linguistic needs of all clients Werribee Mercy Hospital Subacute In-patient ward page 3 of 7 Associate Nurse Unit Manager

4 CUSTOMER FOCUS Ensure all services and practices are delivered with strong focus in individual client needs. Fosters the ward s culture, which ensures consideration to ethnicity, age and individual wishes. Ensures that episodes of care give consideration to individual customer needs. Manages and addresses potential customer complaints. Demonstrates a partnership of care planning with patients, family and/significant others ensuring that they are included in their decision-making processes during the hospital stay. Acts as a patient advocate. Seeks to address conflict in a professional, problemsolving manner while maintaining confidentiality. COMMUNICATION Ensure effective lines of communication are maintained both within the ward, and both internal and external of the organisation. Practices effective communication at all levels by developing formal and informal networks within the patient care area and related health services, in order to co-ordinate patient care. Documentation meets all ethical and legal requirements. Confidentiality of both written and electronic patient information. Fosters an interdisciplinary approach to patient care by a high level of interaction between medical, allied health and nursing staff. Utilises appropriate communication channels when attending staff issues in accordance with WMH values at all times and resolves conflict as required. Contributes to policy and procedure review. Provides appropriate information to the multidisciplinary team members to ensure optimal patient care. Acts as a role model in preserving confidentiality of patient s records Restricts the discussion of patient information to private areas. Supports staff in maintaining accurate and legal documentation standards Maintains confidentiality and utilises appropriate channels of communication when dealing with patient and staff issues. Is proficient in the use of electronic technology and provides support to other staff when required. Recognises and communicates matters requiring attention with the Nurse Unit Manager. TEAMWORK Be proactive in promoting team development within the ward. Maintains a strong team approach Promotes a harmonious working environment, complying with discrimination harassment and bullying policies and procedures. Contributes to a fair and equitable roster system. Provides support to other members of the team and acknowledges their contribution in the achievement of work requirements. Encourages a positive team spirit with the intention of promoting high staff morale. Attends and actively participates in ward meetings and encourages other staff to do the same. Ensures roster requirements are maintained, displaying flexibility in regards to required staff skill mix and resource management. Displays knowledge of current discrimination, harassment and bullying policies and procedures. Werribee Mercy Hospital Subacute In-patient ward page 4 of 7 Associate Nurse Unit Manager

5 SAFE ENVIRONMENT Promotes a safe work environment supporting OH&S and Infection Control practices and policies. Comply with risk management policies and procedures. Actively ensures the physical environment of the patient care area is safe and pleasant by co-ordinating the activities of maintenance and non clinical support staff Is conversant with and respond to the action required in the event of either an internal or external emergency situation. Maintains knowledge of all emergency procedures and participates in disaster planning exercises as required. Participates in the education of other staff regarding emergency procedures. Maintains an up to date knowledge of the operation, care and maintenance of all equipment in their use. Identifies and reports any potential or breaches of OH&S and initiates action to rectify breaches. Annual attendance at fire, Disaster and emergency response training. Assists the Nurse Unit Manager in ensuring all appropriate actions are taken to implement OH&S policy,procedures and legislative requirements Is responsible for personal adherence to and encourages control others in their adherence to Standard precautions relating to Infection Assists the Nurse Unit Manager in the monitoring of work cover and infection control issues affecting staff. QUALITY Maintains a high standard of care by promoting quality improvement programs. Fosters an environment of continuing improvement as part of everyday practice. Supports involvement in the EquIP and National Standards accreditation activities. Initiates and actively participates in activities to improve standards within the ward. Participates in the ongoing development of practice standards, policies and procedures and protocols Identifies opportunities for review of nursing practice/patient care and initiates areas of best practice that enhance patient outcomes and improves nursing practice. Undertakes /participates in research aimed at developing clinical practice within the ward. PROFESSIONAL DEVELOPMENT Ensures responsibility of own professional development, encouraging and facilitating professional development of colleagues within the ward Achievement of satisfactory performance appraisals. Proactively encourage educational programs to maintain knowledge and skill base to keep pace with contemporary standards of practice and management of evidence based nursing. Readily share knowledge and skills and offers support to colleagues. Uses a collegial network to advance nursing practice initiatives Actively participates in the education of all staff within the ward by conducting education sessions/ case presentations annually Participates in own annual appraisal and development of the annual performance agreement. Completes compulsory education competencies. Encourages staff to undertake further education, being actively involved in ward based education program. Maintains an up to date knowledge of clinical, legal, ethical and professional implications of practice. Demonstrates responsibility for taking allocated professional development and study leave days annually. Attends annual conferences/study day programs relevant to clinical practice. Assists the Nurse Unit Manager in ensuring mandatory clinical competencies are completed annually by staff. Werribee Mercy Hospital Subacute In-patient ward page 5 of 7 Associate Nurse Unit Manager

6 Employee signature: Date: Print Name: Line Manager Signature: Date: Print Name: Werribee Mercy Hospital Subacute In-patient ward page 6 of 7 Associate Nurse Unit Manager

7 MERCY HEALTH WERRIBEE MERCY HOSPITAL POSITION DESCRIPTION Registered Nurse Division 2 Mercy Values: Position title: Entity/Group: Location: Position reports to: Responsible to: Position Purpose: Qualifications & Requirements: Compassion, Hospitality, Respect, Innovation, Stewardship, Teamwork Enrolled Nurse Level 2 (EN2) Werribee Mercy Hospital 300 Princes Highway, Werribee, Victoria Level 1, Subacute In-patient ward Nurse Unit Manager Subacute In patient ward Nurse Unit Manager Subacute In patient ward Employee name: Date: November 2013 Positions reporting to this one: Subacute care is multidisciplinary care in which the need for care is driven primarily by the patient s functional status and quality of life rather than the underlying medical diagnosis. It may include care for patients who have multiple diagnoses, none of which is the principal diagnosis. The First Floor Sub-acute Unit at Werribee Mercy Hospital (WMH) operates 20 beds for patients requiring geriatric evaluation and management (GEM), Rehabilitation and 6 transition care program (TCP) beds. The role of the EN2 nurse is to provide best practice care as a pivotal member of the multidisciplinary hospital team, acting in a position of advocacy for the patient and their family in collaboration with Division 1 Registered Nurses. Essential: Registered with AHPRA, EN2 holding a current practicing certificate. Excellent interpersonal skills. Resource management: Desirable: Subacute or Aged Care experience. Total staff management (FTE): Annual Operating Expenditure: Annual Capital Expenditure: N/A Werribee Mercy Hospital Subacute Inpatient ward Registered Nurse Division 2

8 Mandatory Organisational Competencies Orientation Personal Competencies Consistently shows respect and compassion to all Job Competencies Good knowledge, understanding and commitment to the mission vision and values of Mercy Health. Diversity & Equity Excellent interpersonal and strong communication skills Demonstrates communication and interpersonal skills and problem identification. Acknowledges and incorporates family in all aspects of care. Emergency Procedures Able to approach conflict openly and with a problem solving approach Understanding of, and commitment to customer focused service Work Health & Safety Willingness to participate and contribute to a learning environment Has an understanding and knowledge of OH&S Infection Control and Quality principles. Infection Control MERCY VALUES Key Result Areas Key Activities Standard Measures Demonstrates and uphold the Values and Mission of Mercy Health. COMMUNICATION Ensures effective lines of communication are maintained. Ensure the values of Mercy Health are incorporated into daily work practices. Promotes behaviours that reflect the Mercy values & resolve conflict as required. Attends hospital forums and ward meetings as required. Contributes to ward operation through participation in staff meetings. Establishes effective and appropriate patterns of communication with clients, families, colleagues and management Werribee Mercy Hospital Subacute Inpatient ward Registered Nurse Division 2 Displays compassion and provides support to staff and customers. Consistently shows respect and values each person s dignity. Seeks opportunities to be innovative for improvement. Is accountable for a high standard of care. Approaches conflict openly using a problem solving approach. Communicates openly and honestly as an effective team member. Maintains strong communication links with all support services to provide optimal patient care. Demonstrates awareness of the ward needs within the broader WMH context. Documentation provides an accurate and objective account of the patients period of

9 CUSTOMER FOCUS Key Result Areas Key Activities Standard Measures Ensure all services and practices are delivered with strong focus in individual client needs CLINICAL CARE Ensure the provision and implementation of a high level of quality clinical care. PROFESSIONAL DEVELOPMENT Promotes professional development of self and colleagues. Practices effective communication at all levels by developing formal & informal networks within the patient care area & related health services in order to coordinate patient care. Knowledge of Mercy Health Complaints Policy and incident reporting. Fosters the ward s culture which ensures consideration to ethnicity, age and individual wishes. Care is planned with consideration to individual needs. Proactive in managing potential customer complaints. Ensure that quality nursing care is provided within the policies and procedures of Werribee Mercy Hospital. Patient records are maintained to reflect an accurate objective record of patient care. Demonstration of and adherence to Nursing Regulatory Standards as set down by AHPRA. Maintenance and improvement of standards within the ward Achievement of satisfactory performance appraisals. Demonstrates commitment to education within the unit. Readily shares knowledge and skills and offers support to colleagues and student ENs. hospitalisation. Consistently undertakes development activities that demonstrates a Werribee Mercy Hospital Subacute Inpatient ward Registered Nurse Division 2 Maintains confidentiality at all times. Evidence of a culture with open and transparent communication. Demonstrates a partnership of care planning with patients, family and /or significant others ensuring that they are included in their decision making processes and implementation of care. Demonstrates an ability to act as a patient advocate. Promotes best practice nursing care in delivering appropriate care to all patients within own care model Patient care is planned in conjunction with the RN Div 1 and multidisciplinary team. Demonstrates competence in assessing and delivering appropriate nursing care. Monitors the progress of patient s clinical management to ensure optimal care delivery. Ensures other staff members are aware of patient needs and promotes patient education and information within role limitations.. Participates in the performance evaluation processes annually. Completes compulsory education competencies. Takes responsibility for ensuring clinical and theoretical knowledge is up to date, taking responsibility. for attending professional development & study leave days annually.

10 Key Result Areas Key Activities Standard Measures commitment to own professional development. Attendance and participation in hospital and ward based in-service education. ADMINISTRATION AND MANAGEMENT Promotes sound strategies to ensure excellence of patient care within a harmonious environment. Supports and promotes the vision, philosophy and objectives of the organisation and the ward. Assists and supports the Nurse Unit Manager in facilitating the implementation of operational strategies in line with WMH Strategic Direction. Actively participates in orientation/preceptoring student enrolled /enrolled nurses. Encourages a positive team spirit with the intention of promoting high staff morale. Supports and assists the Nurse Unit Manager manage change,recognises implication of change Assists the Nurse Unit Manager ensuring the availability of appropriate equipment and supplies TEAM WORK Be a proactive team member within the Unit. Maintain a strong team approach. Contributes to a fair and equitable roster system. Promotes a harmonious working environment complying with discrimination, harassment and bullying policies and procedures. Attends and actively contributes to staff ward meetings and hospital forums encouraging other staff to do same. Maintains a positive attitude towards the ward and the Organisation Supports senior staff members in maintaining department activities. Displays flexibility in regards to rostering arrangements. Displays knowledge of current discrimination harassment and bullying policies and procedures. Werribee Mercy Hospital Subacute Inpatient ward Registered Nurse Division 2

11 Key Result Areas Key Activities Standard Measures SAFE ENVIRONMENT Promotes a safe work environment supporting OH&S and Infection Control practices and policies. QUALITY Maintains a high standard of care by promoting quality improvement programs. Comply with risk management policies and procedures. Demonstrates an understanding and knowledge of safe work practices and emergency procedures Demonstrates an understanding of incident reporting procedures and follow up as required. Is conversant with and respond to the action required in the event of either an internal or external emergency situation. Actively ensures the physical environment of the patient care area is safe and pleasant Fosters an environment of continuing improvement as part of everyday practice. Contribution to quality improvement within the ward. Demonstrates an understanding and contributes to EquIP and National Standards accreditation activities. Actively participates in quality improvement activities. Identifies,reports and minimises hazards, near misses and injuries immediately Maintains knowledge of all emergency procedures and participates in disaster planning exercises as required Maintains an up to date knowledge of the operation, care and maintenance of all equipment in their use. Identifies and reports any potential breaches of OH&S Annual completion of mandatory on-line competencies Assists the Nurse Unit Manager in ensuring all appropriate actions are taken to implement OH&S policy,procedures and legislative requirements Is responsible for personal adherence to and encourages others in their adherence to Standard precautions relating to Infection Initiates and actively participates in activities to improve standards within the ward. Participates and supports staff in the ongoing development of practice standards, policies and procedures and protocols Identifies opportunities for review of nursing practice/patient care and initiates areas of best practice that enhance patient outcomes and improves nursing practice. Employee s Signature: Date: Line Manager Signature: Print Name: Date: Print Name: Werribee Mercy Hospital Subacute Inpatient ward Registered Nurse Division 2

12 MERCY HEALTH WERRIBEE MERCY HOSPITAL POSITION DESCRIPTION Registered Nurse Division 1 Grade 2 Core Mercy Values: Compassion, Hospitality, Respect, Innovation, Stewardship, Teamwork Position title: Registered Nurse Division 1 Grade 2 Employee name: Entity/Group: Location: Position reports to: Werribee Mercy Hospital 300 Princes Highway, Werribee, Victoria Subacute In-patient Ward Nurse Unit Manager (NUM) Subacute In-patient Ward Date: November 2013 Positions reporting to this one: Communicates with the nursing and the multidisciplinary team Responsible to: Position Purpose: Qualifications & Requirements: Resource management: Nurse Unit Manager (NUM) Subacute In-patient Ward Subacute care is multidisciplinary care in which the need for care is driven primarily by the patient s functional status and quality of life rather than the underlying medical diagnosis. It may include care for patients who have multiple diagnoses, none of which is the principal diagnosis. The First Floor Sub-acute Unit at Werribee Mercy Hospital (WMH) operates 20 beds for patients requiring geriatric evaluation and management (GEM), Rehabilitation and 6 transition care program (TCP) beds. The role of the Registered Nurse Division 1 is to provide quality client-focused care to the patient, their family and carers utilising a holistic approach. The Registered Nurse Division 1 will act as a role model and practice within the core values of Mercy Health and Aged Care. Overall, the clinician will form an integral part of a multi-disciplinary team and will be required to provide highly responsive and flexible service to consumers and carers, while upholding a high level of professionalism. Registration with the Australian Health Practitioners Regulation Authority, Division 1 registered nurse and a current practising certificate Recent experience as a Division 1 Registered Nurse Demonstrated ability in and skills in cardiac pulmonary resuscitation (BLS) Demonstrated ability in accurate drug calculations Interest and /or Tertiary Qualification in Subacute or Aged care is desirable Total staff management (FTE): Annual Operating Expenditure: Annual Capital Expenditure: N/A Werribee Mercy Hospital Subacute In-patient ward Registered Nurse Division 1 Grade 2

13 Organisational Mandatory Competencies Personal Competencies required Job Competencies Required Orientation Consistently shows respect and compassion to all Diversity & Equity Practices with a high level of integrity and professionalism Knowledge of the philosophy of Mercy Health and legislative requirements within nursing practice Able to show a high level of expertise in the assessment and monitoring of patients physical and mental state Emergency Procedures Excellent interpersonal and effective communication skills Understanding of, and commitment to customer focused service Work Health & Safety Able to approach conflict openly and with a problem solving approach Demonstrated ability to effectively liaise with the multidisciplinary team and provide optimal patient care whilst incorporating the family in all aspects of care Infection Control Willingness to participate and contribute to a learning environment Has an understanding and knowledge of OH & S and Infection Control Key Result Areas Key Activities Standard Measures MERCY VALUES Promote and uphold the Values and Mission of Mercy Health. LEADERSHIP AND MANAGEMENT Promotes sound managerial strategies to ensure excellence of patient care within a harmonious environment. The values of Mercy Health are incorporated into daily work practices. Be compassionate and provide support to others. Consistently shows respect and values each person s dignity. Seeks opportunities to be innovative for improvement. Is accountable for a high standard of care. Communicates openly and honestly as an effective team member. Supports the management team within the department Assists senior staff in the day to day management of clinical care. Uses consumables wisely, aware of budgetary constraints. Supports senior staff in maintaining a portfolio. Werribee Mercy Hospital Subacute In-patient ward Registered Nurse Division 1 Grade 2

14 CUSTOMER FOCUS Ensure all services and practices are delivered with strong focus in individual client needs Care is planned with consideration to individual needs. Minimal customer complaints. Involves patients, family and/ significant others in the plan and implementation of care. Incorporates special needs into daily care. Acts as a patient advocate. COMMUNICATION Ensure effective lines of communication are maintained for patient care. Effective and appropriate patterns of communication are maintained. Documentation meets all ethical and legal requirements. Confidentiality of both written and electronic patient information is maintained. Documentation provides an accurate and objective account of the patient s period of hospitalisation. Liaises with support services to provide optimal patient care. Demonstrates ability to communicate with patients, families and colleagues. Is responsible for being proficient in the use of electronic technology required for patient care. Restricts discussions of patient information to private areas. Privacy of patient records is maintained. TEAM WORK Contribute to a strong team approach. Contributes to staff unit meetings and hospital forums. Be proactive in promoting team development within the department Develops a clinical workplace interest. Contributes to a fair and equitable roster system. Awareness of and comply with discrimination, harassment and bullying policies and procedures. Keeps up dated with the Communication Book and memos of the Unit and wider Organisation. Displays flexibility in regards to rostering arrangements. SAFE ENVIRONMENT Comply with risk management policies and procedures. Completion of accurate incident reports. Promotes a working environment supporting OH & S and Infection Control practices. Support health and safety representatives. Care is provided within Infection Control guidelines and standards. Identifies and reports hazards, near misses and injuries immediately. Attendance at regular Fire, Disaster and Emergency response training. Responds appropriately to specific patient and community needs regarding potential Infection Control issues. Adheres to the principles of standard precautions. Werribee Mercy Hospital Subacute In-patient ward Registered Nurse Division 1 Grade 2

15 QUALITY Maintains a high standard of care by promoting quality improvement programs. Demonstrates an understanding of the EQuIP and National Standards accreditation processes. Seeks to continually improve standards within the unit. Identifies areas for improvement in the department. Participates in quality improvement activities. Takes responsibility for incorporating recommendations into daily practice. PROFESSIONAL DEVELOPMENT Promotes professional development of self and colleagues. Achievement of satisfactory performance appraisals. Provides contemporary, evidenced based nursing care. Demonstrates a commitment to promoting education activities within unit. Readily shares knowledge and skills and offers support to colleagues. Participates in the performance evaluation processes annually. Completes compulsory education competencies. Identifies own education needs and seeks activities which meet these needs Regular attendance and participation in in-service education.. Demonstrates responsibility for taking allocated professional development and study leave days annually. Actively participates in the orientation / preceptoring of staff. Employee signature: Date: Print Name: Line Manager Signature: Date: Print Name: Werribee Mercy Hospital Subacute In-patient ward Registered Nurse Division 1 Grade 2