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1 Company & Products

2 Our Partners Business Partners Outsourced Services Total Hosted Desktop Virtual Intergrated 3rd Party Bulk and single SMS Texting Cloud Computing Solution Postcode Database Powered by Electronic Payment Software Forms for accounting & payroll InterSoftware 2

3 Our Business InterSoftware has led the development of end-to-end recruitment software solutions for the UK recruitment industry for over 20 years. The company provides highly acclaimed support, training and consultancy services and is continuously investing in product development. Considered an innovator in its field InterSoftware boasts a core of technical expertise which has been together since the company s inception. It has long-standing relationships with its customers and has been providing solutions to the human resources marketplace for longer than any competitor. InterSoftware offers a range of software solutions under the enterprise brand. enterprise is modular so can grow as a business grows, plus it is designed to be easy and instinctive for users. It s suitable for temporary or permanent staff recruitment and is scalable across any size of agency. InterSoftware is successfully working with organisations operating in a wide range of industries in both public and private sectors. The company s key aim is to assist organisations to maximise the efficiency and effectiveness of their day to day activities - ultimately improving working methods and so helping profits. 3 InterSoftware

4 Our Software Product Overview enterprise all-in-one enterprise all-in-one is an integrated recruitment agency solution that streamlines the total recruitment process across the whole business - seamlessly combining front and back office functions. It is based on Server which offers many advantages, not least it s scalable for potentially unlimited users and database size without affecting performance. Instant information everywhere As there is just one database there s no need to link different functions. All users have instant access to all information which enhances service and speeds up processes. It simplifies and improves working methods, helps recruiters to match candidates with the right job and track every detail of the placement right through to payment. Organisations can eradicate any need for double entry - as soon as a booking is registered - be it a client or candidate - all the right information is instantly available to payroll so there s no need to export and re-import any data. With just one database for all branches and front and back office functions agencies can also eliminate the need for any duplication between branches. Better personal service As enterprise is an all-in-one solution, front office consultants have the ability to access payslip information along with associated timesheet, holiday pay and AWR information. By having access to this information they can deal with any questions from candidates immediately rather than referring questions to the payroll department. Comply with regulations Intersoftware helps agencies to keep on top of the latest regulations. For example, there are compulsory and wide ranging work-based pension reforms being introduced in the UK. Vast numbers of employers, from the largest to the smallest, will be affected, and although introduction is in stages, companies need to have procedures and budgets in place. enterprise also has an integrated Travel and Subsistence module for easy calculation of candidate benefits, and an Agency Workers Regulation (AWR) module. The AWR function simplifies the processand ensures compliance. It addresses key issues such as holiday payment processing, the 12 week count and pauses in work. This dramatically reduces back office administration by eliminating weekly manual adjustments. Both modules encompass comprehensive reporting functions and audit trails. Easy to use It is easy and quick for consultants to manage high volumes of multiple and disparate bookings with simple-to-use colour coding and familiar Windows and Google-type search facilities. There is also a handy bolt-on SMS and function for easy communications with clients and candidates. Cloud Computing With Virtual enterprise version all that s needed is an internet connection to access the software remotely. This offers the benefits of enterprise all-in-one without capital hardware and ongoing support and maintenance costs. enterprise all-in-one key features AWR compliance BACS capability CRM diary Availability Management Multi-shift Bookings Rostering CV parsing Outlook Link Fast Paced Shift Booking Entry Weekly Booking Plan Compliance Checking Multi Branch & Multi Division Configuration KPI Reporting Cloud Computing & SMS Online Time-sheet Portal Integrated Sales Ledger Pay and Bill Travel & Subsistence Pensions auto-enrolment RTI compliance InterSoftware 4 enterprise - saving costs and giving your agency a professional edge

5 Modular and Flexible Product Overview Although there are many advantages to using the fully integrated all-in-one solution, the main software modules - Front Office CRM/search and selection and Back Office pay and bill, - are available as stand alone for organisations wishing to take that route. enterprise Front Office - CRM/ Search & Selection A comprehensive candidate, client & job matching database solution, that streamlines the management of the recruitment process from initial registration through every stage of employment, ultimately to payment. Detailed information is displayed in an easy to understand way and new records are quick and easy to create. Documents can be imported and content automatically interpreted or extracted. It is also possible to attach and link photos or scanned documents such as a work permits, drivers licences, maps etc. The features include an Outlook-style calendar and call logging system for relationship management. Combined with the use of mail merge, SMS and functions give the user options to communicate, en-masse, efficiently through a single click. The advanced search engine offers the flexibility of free text or pre-defined searching. The process of searching by skills matching, availability, location and previous experience couldn t be simpler. There are also a wealth of management report functions. The weekly Plan or booking browser gives an instant picture of candidate activities over any period of time. The Plan has been designed to help manage volume bookings over multiple shifts. A timesheet portal allows candidates to access or clients to authorise timesheets online. enterprise Back Office - Comprehensive Pay & Bill The most comprehensive pay and bill system on the market, provides a quick and easy way to process payroll, billing, debt control, travel and subsistence schemes all in-house - generating management and gross margin reports at the touch of a button. Records are easy to manage and data can be retrieved quickly and simply. Timesheet data needs only to be entered once and from this single operation everything else happens automatically. In addition, other key features include; detailed payroll history & auditing facilities for employees and clients, AWR compliance, pensions auto-enrolment, statutory reports, BACS file creation for electronic payment, flexible report generation and links to other accounting software to complete the accounting function. enterprise - for temporary or permanent recruitment - any size of agency 5 InterSoftware

6 Customer Services Overview InterSoftware is committed to excellence in customer service and is constantly seeking feedback from its customers. A key mechanism is through support services and customer satisfaction surveys (1=poor, 5=excellent). Over the last five years the technical support team has consistently scored a monthly average of between 4.57 and Support, Maintenance & Disaster Recovery This highly praised support team is on call - so customers never need to worry about problems. The expert support team is available to customers via phone or web or . InterSoftware provides disaster recovery expertise for extreme events and circumstances. Research & Development Our expert development team keeps on top of all the latest technology, and in this rapidly changing environment - not least in the legislative area - keeping our software at state-of-the-art levels is critical for our customers. We encourage feedback on product development from our customers through user groups and direct feedback. As a result, we have a continuous dynamic development strategy which reflects the changing needs of our users. Training There are standard regular training sessions and courses can also be tailored for specific business operations. Standard courses include: Weekly back office payroll training ( Advanced enterprise & admin functions ) Front Office software ( Performance & business intelligence ) Year end processing training ( HMRC requirements & reporting / submissions /upgrades & updates ) InterSoftware 6

7 What They Say When our office got burned to the ground during the London riots InterSoftware s fast response played a crucial role in our overall Disaster Recovery plan. One critical thing was that they very quickly installed their Cont@ct software which meant we could send payslips and personalised s and SMS text messages in just seconds. That was an important service for us as it enabled us to communicate with all our temps and track down timesheet information that had been burnt in the fire. Ultimately we ran a successful payroll that week - managing to keep all our temp staff happy despite the situation. Angela Hall, Director of Operations, 2XL Using thetext messaging (SMS) function in our enterprise software, we recently sent out an alert about HGV jobs to 700 past and potential job seekers on our database. Eighteen people replied and we managed to place 12 in work. We made over 1400 on these drivers which we would have never done without the SMS function - so we gained and there are12 people with jobs. Happy result all round! The process was dead easy - and literally only took a few minutes to organise and send out. That s a pretty good return on investment. Having decided to bring payroll in-house we did a lot of market research and InterSoftware s solution ticked all the boxes. We went live at the beginning of the year but at the time we were half way through the tax year and had to input over 300 people s information and payroll history into the system. InterSoftware s support staff were a God send! Not only did they come and train me but -unexpectedly - they came back on the day of payroll and stayed until way after clocking off time to help us get everything processed. The support team have been fantastic. The first couple of months we called them incessantly and they responded every time. Jacqui Gregson, Office Manager, M65 Recruitment Richard Dixon, Director, Riverside Recruitment We rely totally on our IT infrastructure to drive the mechanics of the business along. We have the full enterprise all-in-one software system including their Cont@ct ing and sms/texting module. The package really has built into it everything that you need to run a successful recruitment business, including the very latest on the Agency Workers Regulations. The number of transactions we are doing is continually increasing and has led us into investigating the potential of running our own online portal. I m extremely confident that whatever we need from InterSoftware they will be able to deliver! I say this with confidence as together we have recently moved BCB into the cloud... the process went just about as well as I could have ever dreamed of. Sally Brown, General Manager, Beauty Consultants Bureau 7 InterSoftware

8 InterSoftware is part of the Safe Computing Group, a major UK software development and outsourcing business. InterSoftware Recruitment Solutions Ltd Entrance 3, Crossford Court, Sale, Manchester M33 7BZ Tel. +44 (0) Fax. +44 (0) sales@intersoftware.com