Volunteer Support Officer

Transcription

1 Vlunteer Supprt Officer New Zealand Fire Service Psitin Descriptin Jb # 2589 Business Area: Area Lcatin: Regin 3 Reprts t: Area Manager Date: Octber 2011 Psitin Cntext The New Zealand Fire Service (NZFS) is cmprised f five regins with arund 400 statins, and 9,000 vlunteer and paid firefighters spread thrughut the cuntry. As well as respnding t a wide range f emergency situatins, the NZFS is fcussed n fire safety and preventin in NZ cmmunities. Apprximately 80% f peratinal staff are vlunteers. Vlunteer brigades prvide essential fire and rescue services t their lcal and surrunding cmmunities. Vlunteer brigades are a vital part f service delivery at NZFS, and ensuring they are sustained and well-supprted is a key rganisatinal pririty. Visin, missin and values Our Visin: Leading integrated fire and emergency services fr a safer New Zealand Te Manatū ngā ratnga htata kia haumaru ake ai a Ateara Our Missin: Our Values: T reduce the incidence and cnsequences f fire and t prvide a prfessinal respnse t ther emergencies. Serving ur Cmmunities Integrity Adaptability Skill Cmradeship Psitin Purpse The purpse f a Vlunteer Supprt Officer is t assist vlunteer brigades t meet their legislative and rganisatinal requirements, by prviding the right level f supprt t ensure that the brigade remains peratinally ready, that fire risk is adequately identified and managed, that resurces are rganised and crdinated, and the sustainability f the brigade is maintained. Psitin Descriptin & Persn Specificatin 1

2 Key Accuntabilities The jb hlder is respnsible fr assisting vlunteer brigades by: Assisting brigades t plan and execute targeted cmmunity Fire Risk Management activities within their District, including participatin in such activities when required Participating in the rll-ut f new initiatives, equipment and prgrammes, either reginal r natinal, t vlunteer brigades Assisting vlunteer brigades with business planning in cnjunctin with the Area Manager and Planning and Perfrmance Manager Driving a high "service eths"; respnding efficiently t custmer needs, and ensuring this apprach is delivered t vlunteer brigades thrughut the Area t a high quality f service delivery that maintains natinal cnsistency Supprting vlunteer brigades with recruitment activities t assist new recruits transitin int a brigade as quickly and smthly as pssible Being the cnduit by crdinating the relatinships between the vlunteer brigade and Area, Regin, Regin Supprt Centre staff, Training, Paid Staff and ther stakehlders Supprting brigades t ensure they maintain a state f peratinal readiness at all times, and assisting where necessary t ensure peratinal readiness and OSH requirements are met, including: Cmpleting mnthly checks in each vlunteer brigade Mnitring peratinal readiness standards Crdinating equipment maintenance, repair and replacement Crdinating peratinal skills maintenance activities Supprting vlunteer brigades t meet their training requirements by prviding guidance in cnjunctin with the trainer and training crdinatr and cntributing t brigade training events thrugh c-rdinatin and/r training delivery Undertaking ther duties cnsistent with the psitin as may be directed frm time t time by the Area Manager. Health and Safety - Emplyee respnsibilities Ensuring that they are knwledgeable abut the Health and Safety Natinal Plicy, and are abiding by its principles Ensuring that a safe wrking envirnment is maintained fr clleagues and visitrs t the wrkplace by reprting any hazards identified, actively participating in health and safety issues, reprting accidents and near miss incidents prmptly, adhering t safety rules, and participating in rehabilitatin shuld an injury be sustained Scpe f Jb Financial Delegatins Expenditure $ (enter if applicable therwise nil) Capital Assets $ (as abve) (Buildings, equipment, systems) Vlunteer Supprt Officer: Psitin Descriptin Page 2

3 Staff Respnsibility Direct emplyees: nil Number f indirect emplyees: nil Key Relatinships Internal: Business Supprt Manager Planning and Perfrmance Manager Vlunteer Brigades Regin Staff Area Staff Training Staff External: United Fire Brigades Assciatin Rural Fire Authrity Territrial Lcal Authrity Plice and Ambulance Services Key lcal businesses Cmmunity Organisatins NZFS Suppliers NZFS Cntractrs Qualificatins, Attributes and Experience Essential: NZFS rganisatinal knwledge Understanding f hw Vlunteer Brigades perate and empathy fr vlunteerism Maintains a client fcus in carrying ut wrk tasks Understanding f NZFS vlunteer recruitment prcesses Sund interpersnal, cmmunicatin, crdinatin and facilitatin skills, with the ability t manage cmpeting pririties and influence directin Ability t build and maintain relatinships with internal and external custmers Knwledge f NZFS business prcesses, plicies and prcedures as they relate t vlunteer brigades Cmpetent in the use f MS Office suite and ther NZFS IT based systems and cmmunicatin tls Vlunteer Supprt Officer: Psitin Descriptin Page 3

4 Understanding f financial management, budgeting prcesses, and business planning prcesses in relatin t vlunteer brigades Desirable: Experienced peratinal fire/rescue backgrund Fire Risk Management experience Educatin and/r Training backgrund Have a sund knwledge f New Zealand Fire Service public educatin prgrammes and basic fire safety Relevant NZQA r TAPS r equivalent qualificatins Be current in annual BA revalidatin, ERD and pump peratin Pssess a current heavy vehicle licence Vlunteer Supprt Officer: Psitin Descriptin Page 4

5 Vlunteer Supprt Officer: Psitin Descriptin Page 5