Vodafone Group Plc Trading update

Transcription

1 Vodafone Group Plc Trading update For the quarter ended 30 June July 2015

2 Disclaimer Information in the following presentation relating to the price at which relevant investments have been bought or sold in the past or the yield on such investments cannot be relied upon as a guide to the future performance of such investments. This presentation does not constitute an offering of securities or otherwise constitute an invitation or inducement to any person to underwrite, subscribe for or otherwise acquire or dispose of securities in any company within the Group. This presentation contains forward-looking statements within the meaning of the US Private Securities Litigation Reform Act of 1995 which are subject to risks and uncertainties because they relate to future events. Some of the factors which may cause actual results to differ from these forward-looking statements are discussed on the final slide of this presentation. This presentation also contains non-gaap financial information which the Group s management believes is valuable in understanding the performance of the Group or the Group s businesses. However, non-gaap information is not uniformly defined by all companies and therefore it may not be comparable with similarly titled measures disclosed by other companies, including those in the Group s industry. Although these measures are important in the assessment and management of the business, they should not be viewed in isolation or as replacements for, but rather as complementary to, the comparable GAAP measures Vodafone, the Vodafone Speech Mark, the Vodafone Portrait, Vodacom, Vodafone Connect, Vodafone One and M-Pesa are trade marks of the Vodafone Group. The Vodafone Rhombus is a registered design of the Vodafone Group. Other product and company names mentioned herein may be the trade marks of their respective owners. All rights reserved. 2

3 Vittorio Colao Group Chief Executive

4 Q1 15/16 highlights 4 th quarter of improving performance: 2nd consecutive quarter of growth; Group service revenue +0.8%; AMAP +6.1%; Europe -1.5% Continued momentum on Project Spring: mobile build 71% complete, Europe 4G coverage 75% Commercial metrics improving: stabilising ARPU and continued reduction in churn Data growth remains strong: volumes up 78%; 24.1m 4G customers 2nd consecutive quarter of growth in Enterprise: service revenue +1.8% driven by data and customer growth Continued progress in unified communications: 264k fixed broadband net additions to 12.3m. New converged offer in Spain, targeted launch in the UK All All growth rates rates shown shown are organic are organic unless unless otherwise otherwise stated stated 4

5 The majority of markets are now growing Q1 15/16 service revenue growth (%) Group +0.8% AMAP +6.1% Europe -1.5% (0.1) (1.2) (2.0) (2.6) (5.5) Ghana Turkey India Egypt Romania Vodacom NL Greece UK Ireland Germany Italy Portugal Spain Change QoQ (ppt) AMAP: continued growth driven by higher customer base and greater data adoption. Data volumes +97% Europe: more stable environment, improved commercial performance and higher data usage. 467,000 contract net adds in Q1 5

6 Project Spring: further progress on build and customer experience On track with mobile sites build ( 000s) Group cumulative build since September G 3G 4G More European homes reached with NGN technology 1 (m) Owned Wholesale Jun 14 Mar 15 Jun Jun 14 Mar 15 Jun % of Spring target: Sites 63% High capacity backhaul 82% Single RAN 76% 62 Expanding mobile network coverage (%) Europe 4G AMAP 3G/4G excluding India Sep 13 Jun 15 Mar 16 Progress 71% through mobile network deployment (Q4: 63%) Europe high capacity backhaul 85% of sites, 28% fibre Europe data sessions >3Mbps +8ppt YoY to 89% (target 90%) Europe dropped call rate down to 0.58% (target 0.50%) AMAP: achieved DCR and call set up targets; 0.95% and 99.3% +0.8m owned NGN homes reached in Q1. UK broadband launched 1. Next Generation Network technology: includes fibre-to-the-home, cable and VDSL to the cabinet or central office in markets where households experience at least 30Mbps 6

7 Project Spring: enhancing commercial performance Increasing 4G customers (m) 1 4G smartphone customers 4G smartphones 53% % % % % % of Europe customer base 35% of Europe data traffic Growing European smartphone usage (MB) 2 Europe monthly average 54% Smartphone penetration still only 54% Europe data traffic +64%, Group +78% Q1 Q2 Q3 Q4 Q1 15/16 Q1 Q2 Q3 Q4 Q1 15/16 Consumer contract churn improving (%) Europe Germany UK Italy Spain 25.3% 23.1% 18.8% 17.6% 16.6% 20.4% 18.3% 15.1% 15.1% 14.9% Q1 13/14 Q1 15/16 1. Group figures: 4G plans including MBB and FMS 24 million. Europe 4G customers 18.9 million 2. ios and Android Stabilising QoQ consumer contract ARPU (local currency) Q1 Q4 Q1 15/ Germany UK Italy Spain 7

8 Enterprise: customer share and strategic businesses driving growth Maintaining service revenue growth (%) (1.1) (2.0) (2.9) Q1 Q Q3 Q4 Q1 15/16 28% of Group service revenue Mobile +0.9%; customer base (+7.5%) and data usage (+79%) but continued ARPU decline (-6.7%) Fixed 27% of service revenue: SR +4.1%; growing customer base Project Spring: IP-VPN network expanded to 64 countries (+2 in Q1) Machine-to-Machine Connections +31% to 22.9m Vodafone Global Enterprise Continued customer wins Cloud and Hosting +21.8% % 1, % 1 Strong increase in annual order value 1. Organic service revenue growth year on year 2. Represents underlying growth. Reported growth +7.7% 8

9 Unified communications: continued progress Fixed service revenue growth (%) Europe (1.5) (3.9) (4.2) Q1 Q2 Q3 Q4 Q1 15/ Increased contribution from fixed 25% of Europe service revenue from fixed line (+3ppt YoY) Revenue growth driven by customer base 12.3m fixed broadband users (+0.3m): 5.3m NGN (+0.2m) 9.2m TV (+0.1m) 62m European households covered with NGN; 9% penetration Fixed broadband net additions ( 000s) 1 Europe New converged services launched in Q1 Vodafone One Q1 Q2 Q3 Q4 Q1 15/16 1. Includes Ono customers from Q2 and Hellas Online customers from Q3 9

10 Nick Read Group Chief Financial Officer

11 Germany: improved execution Service revenue growth (%) (3.9) (1.8) (3.5) (1.2) Incl. KDG (5.4) Q1 Q2 Q3 Q4 Q1 15/16 Mobile service revenue -2.1% (Q4: -3.2%); contract ARPU remains under pressure from base repricing Contract net additions +104k, churn down 2.7ppt, improved performance in direct channels Fixed service revenue +0.2%: Stabilised DSL base but ARPU remains under pressure from promotional discounting KDG +6.6% with +102k net adds (incl. migrations) Fixed broadband net additions ( 000s) Improved spectrum position post auction 4G coverage 78% Call drop rate reduced by 30% to 0.54% Q1 Q2 Q3 Q4 Q1 15/16 11

12 UK: mobile market growing, stabilising in fixed Service revenue growth (%) 0.2 (0.5) (0.6) (2.9) (3.3) Q1 Q2 Q3 Q4 Q1 15/15 Contract ARPU ( ) Growth driven by mobile service revenue +0.7%. Consumer contract +3.4%; stable ARPU Enterprise revenue -0.7% (Q4: -2.0%); improving in fixed Contract net adds 83k (Q4: 49k), churn improved to 15.8%. 4.7m 4G customers Project Spring: 4G coverage 76% 1 ; dropped call rate 0.75% (-21% YoY) Fixed broadband launched, nationwide by end summer TV to follow before year end Q1 Q2 Q3 Q4 Q1 15/16 1. Ofcom basis 76%, Vodafone standard basis 68% 12

13 India: customer growth and data usage drive revenue Service revenue growth (%) Reported Excluding MTRs Data users (m) Q1 Q2 Q3 Q4 Q1 15/16 2G and 3G 3G 18% 24% 28% 30% 33% Underlying growth still strong; 4.6ppts impact from regulation/taxes Customers +9%, ARPU impacted by voice yields and MoU -4%, total minutes +5% Acceleration in 3G users driving total data usage (+79%) and revenue (+65%). Data now 17% of service revenue Project Spring: 91% 3G coverage 1, +1.1k 3G sites, 3G deployment in new circles underway, retail store expansion on track M-Pesa: 94k agents, 501,000 active users 3G data usage +160% Q1 Q2 Q3 Q4 Q1 15/16 1. Targeted urban areas 13

14 Vodacom: returns to growth supported by data Vodacom service revenue growth (%) Reported (3.9) (0.5) (0.2) Q1 Q2 Q3 Q4 Q1 15/ South Africa Excluding MTRs Service revenue +2.8%. Data revenue +35% driven by data usage and bundle sales. Contract churn reduced to 7.2% Prepaid ARPU under pressure, customers +1.8%, MoU +5% Project Spring: 4G coverage 41%, 82% of sites with high capacity backhaul Neotel: conditional rulings from ICASA and Competition Commission, waiting on Competition Tribunal and other approvals South Africa growing data bundle adoption (m) <500MB 500+MB 1-3GB International Service revenue improved +10.7%; driving low cost smartphone penetration Lowest dropped call rate (0.67%) in South Africa Q1 Q2 Q3 Q4 Q1 15/16 14

15 Italy: market pricing remains stable Service revenue growth (%) Q1 Q2 Q3 Q4 Q1 15/16 Further improvement in service revenue trends QoQ (+2.1ppt), driven by consumer prepaid (16.8) (10.2) (8.0) (4.1) Fixed broadband net additions ( 000s) (2.0) Mobile service revenue -3.2% (Q4: -6.3%), consumer prepaid ARPU +8%, lower churn and base stabilised Data usage +64%; 39% of data users >1GB/month in consumer Continued growth in fixed line (+4.4%) and enterprise; 100k fibre customers Project Spring: rapid network build; 4G coverage 88%; FTTC >8,600 cabinets built, >3,500 installed in Q Promotional activity similar to last year Q1 Q2 Q3 Q4 Q1 15/16 15

16 Spain: improving trends driven by commercial performance Service revenue growth (%) Q1 Q2 Q3 Q4 Q1 15/16 Mobile and fixed ARPU still under pressure but starting to stabilise (15.7) (9.8) (9.3) (7.8) (5.5) Incl. Ono Contract net adds +54k (Q4: +14k); more second brand and second SIMs Fixed service revenue +4.2%; +41k broadband net adds Project Spring: 4G coverage 78%. 7.9m homes reached including joint fibre build Vodafone One convergence offer launched Fixed broadband net additions ( 000s) ,000 converged customers since launch in April Q1 Q2 Q3 Q4 Q1 15/16 16

17 Summary Continued steady recovery in Europe Maintained momentum in emerging markets Project Spring: strong execution on build; early signs of commercial impact Further improvement in Enterprise revenue growth Advancing unified communications: strong fixed customer growth 17

18 Q&A 18

19 Appendix 19

20 Service revenue bridge ( m) 9,446 (633) (163) 14 (58) ,169 Q1 reported service revenue FX M&A Mobile inbundle 1 Mobile out-ofbundle Mobile incoming MTR Fixed line and carrier Other Q1 15/16 reported service revenue 1. M&A includes Ono, Hellas Online and Vodafone Automotive (Cobra) 20

21 Project Spring KPIs Germany Deployment and experience Q2 Q3 Q4 Q1 15/16 4G % outdoor population coverage 71% 73% 77% 78% % of data sessions >3Mbps 78% 82% 82% 82% % of dropped calls 0.81% 0.66% 0.57% 0.54% % homes reached by owned NGN 35% 35% 35% 35% % of targeted stores refitted 12% 16% 18% 28% UK Deployment and experience Q2 Q3 Q4 Q1 15/16 4G % outdoor population coverage 48% 57% 63% 68% % of data sessions >3Mbps 80% 84% 84% 86% % of dropped calls 0.94% 0.86% 0.78% 0.75% % homes reached by owned NGN % of targeted stores refitted 19% 29% 40% 55% Commercial impact 4G customers (m) Contract churn (%) 16.2% 15.0% 14.2% 13.8% Contract mobile ARPU (EUR) Average smartphone data usage (MB) Commercial impact 4G customers (m) Contract churn (%) 17.4% 19.0% 17.7% 15.8% Contract mobile ARPU (GBP) Average smartphone data usage (MB) , Includes 4G mobile broadband plans, tablets and other data devices 21

22 Project Spring KPIs Italy Deployment and experience Q2 Q3 Q4 Q1 15/16 4G % outdoor population coverage 64% 76% 84% 88% % of data sessions >3Mbps 83% 90% 92% 94% % of dropped calls 0.67% 0.63% 0.59% 0.60% % homes reached by owned NGN 1% 2% 4% 5% % of targeted stores refitted 85% 85% 90% 94% Spain Deployment and experience Q2 Q3 Q4 Q1 15/16 4G % outdoor population coverage 64% 69% 75% 78% % of data sessions >3Mbps 80% 81% 83% 83% % of dropped calls 0.66% 0.66% 0.60% 0.58% % homes reached by owned NGN 44% 44% 45% 46% % of targeted stores refitted 15% 20% 26% 30% Commercial impact 4G customers (m) Prepaid churn (%) 41.8% 38.4% 37.5% 32.4% Prepaid mobile ARPU (EUR) Average smartphone data usage (MB) , Commercial impact 4G customers (m) Contract churn (%) 17.4% 20.2% 21.6% 18.1% Contract mobile ARPU (EUR) Average smartphone data usage (MB) , Includes 4G mobile broadband plans, tablets and other data devices 2. Spain ARPU includes Ono from Q3 22

23 Project Spring KPIs India Deployment and experience Q2 Q3 Q4 Q1 15/16 3G % outdoor population coverage (targeted urban areas) 89% 90% 90% 91% % of data sessions (>400kbps) 67% 70% 73% 74% % of dropped calls 1.17% 1.14% 1.06% 1.02% % of targeted stores refitted 12% 23% 38% 45% Vodacom (South Africa) Deployment and experience Q2 Q3 Q4 Q1 15/16 4G % outdoor population coverage 32% 34% 35% 41% % of data sessions >3Mbps 84% 84% 85% 85% % of dropped calls 0.77% 0.80% 0.78% 0.67% % of targeted stores refitted 56% 64% 70% 76% Commercial impact 3G customers (m) Prepaid mobile ARPU (INR) Average data usage (MB) Commercial impact 4G customers (m) Contract mobile ARPU (ZAR) Average smartphone data usage (MB) Includes 4G mobile broadband plans, tablets and other data devices 23

24 More information Visit our website for more information 2015 upcoming dates AGM 28 July Final dividend paid 5 August Half year results 10 November Contact us ir@vodafone.co.uk +44 (0) Follow us on Download our ipad app For definitions of terms please see 24

25 Forward-looking statements This presentation, along with any oral statements made in connection therewith, contains or may contain forward-looking statements within the meaning of the US Private Securities Litigation Reform Act of 1995 with respect to the Group s financial condition, results of operations and businesses and certain of the Group s plans and objectives. In particular, such forward-looking statements include, but are not limited to: statements with respect to: expectations regarding the Group s financial condition or results of operations expectations for the Group s future performance generally, including EBITDA growth, free cash flow and capital expenditure; statements relating to the Group s Project Spring investment programme; expectations regarding the operating environment and market conditions and trends, including customer usage, competitive and macroeconomic pressures, price trends and opportunities in specific geographic markets; expectations regarding spectrum licence acquisitions, including anticipated new 3G and 4G availability and the customer uptake associated therewith; expectations regarding adjusted operating profit, EBITDA margins, capital expenditure, free cash flow, and foreign exchange rate movements; and the outcome and impact of regulatory and legal proceedings involving Vodafone and of scheduled or potential regulatory changes. Forward-looking statements are sometimes, but not always, identified by their use of a date in the future or such words as will, anticipates, aims, could, may, should, expects, believes, intends, plans or targets (including in their negative form). By their nature, forward-looking statements are inherently predictive, speculative and involve risk and uncertainty because they relate to events and depend on circumstances that may or may not occur in the future. There are a number of factors that could cause actual results and developments to differ materially from those expressed or implied by these forward-looking statements. These factors include, but are not limited to, the following: changes in economic or political conditions in markets served by operations of the Group that would adversely affect the level of demand for its mobile services; greater than anticipated competitive activity, from both existing competitors and new market entrants, which could require changes to the Group s pricing models, lead to customer churn, affect the relative appeal of the Group s products and services as compared to those of its competitors or make it more difficult for the Group to acquire new customers; the impact of investment in network capacity and the deployment of new technologies, or the rapid obsolescence of existing technology; higher than expected costs or capital expenditures; slower than expected customer growth and reduced customer retention; changes in the spending patterns of new and existing customers and the possibility that new products and services offered by the Group will not be commercially accepted or do not perform according to expectations; the Group s ability to expand its spectrum position or renew or obtain necessary licences, including for spectrum; the Group s ability to achieve cost savings; the Group s ability to execute its strategy in fibre deployment, network expansion, new product and service roll-outs, mobile data, enterprise and broadband and in emerging markets; changes in foreign exchange rates, including, in particular, changes in the exchange rate of pounds sterling, the currency in which the Group prepares its financial statements, to the euro, the US dollar and other currencies in which the Group generates its revenue, as well as changes in interest rates; the Group s ability to realise benefits from entering into partnerships or joint ventures and entering into service franchising and brand licensing; unfavourable consequences to the Group of making and integrating acquisitions or disposals; changes to the regulatory framework in which the Group operates, including possible action by regulators in markets in which the Group operates or by the EU to regulate rates the Group is permitted to charge; the impact of legal or other proceedings against the Group or other companies in the mobile telecommunications industry; loss of suppliers; or disruption of supply chains or unfavourable developments in the availability or prices of commodities and raw materials; developments in the Group s financial condition, earnings and distributable funds and other factors that the Board takes into account when determining levels of dividends; the Group s ability to satisfy working capital and other requirements through access to bank facilities, funding in the capital markets and its operations; changes in statutory tax rates or profit mix which might impact the Group s weighted average tax rate; and/or changes in tax legislation or final resolution of open tax issues which might impact the Group s tax payments or effective tax rate. Furthermore, a review of the reasons why actual results and developments may differ materially from the expectations disclosed or implied within forward-looking statements can be found under the headings Risk management and Additional Information Forward-looking statements in the Group s Annual Report for the year ended 31 March 2015 which can be found on the Group s website (vodafone.com/investor). All subsequent written or oral forward-looking statements attributable to the Company, to any member of the Group or to any persons acting on their behalf are expressly qualified in their entirety by the factors referred to above. No assurances can be given that the forward-looking statements in or made in connection with this presentation will be realised. Subject to compliance with applicable law and regulations, Vodafone does not intend to update these forward-looking statements and does not undertake any obligation to do so. 25

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